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IT Service Desk Analyst \n Location: Norwich Contract Type: Temporary Hourly Rate: £17.21 p/h, paid to Umbrella Contract Length: 3 months intially Working Pattern: Full Time, 37.5 hours per week \n Our client, a reputable organisation within the public services sector, is seeking a dedicated IT Service Desk Analyst to join their Digital Services team. This is an excellent opportunity for individuals looking to contribute to a customer-focused environment while providing essential IT support. \n Key Responsibilities: \n\n • Serve as the primary point of contact for IT-related incidents, service requests, and queries, catering to both clinical and corporate customers.\n, • Collaborate effectively with the Service Desk team to act as an interface between the business and support teams, ensuring a seamless service experience.\n, • Support over 3,000 customers and manage a significant volume of technical hardware, achieving a first-time fix rate for approximately 4,500 calls each month.\n, • Accurately detect, record, classify, and prioritise all IT incidents and tasks in accordance with established Service Desk standards.\n, • Investigate and diagnose incidents via first-line telephony support, providing effective resolutions for hardware, software, application, and network issues.\n, • Maintain data quality and integrity within the Digital Services call management system, ensuring all IT incidents and requests are documented appropriately.\n, • Liaise with third-party suppliers to resolve faults or implement identified workarounds on tailored or national systems.\n, • Provide training and technical advice for "how to" queries from customers, enhancing their understanding and use of IT services.\n, • Continuously monitor and track incidents, escalating issues as necessary to ensure compliance with Service Level Agreements.\n\n \n Qualifications and Experience: \n\n • Essential: BTEC, Diploma, or equivalent qualification.\n, • Proven experience in a customer service environment, delivering exceptional customer-focused service, managing expectations, and resolving conflicts.\n, • Working knowledge of Microsoft Office 365 and Windows Operating Systems (10/11).\n, • Experience in a call centre, IT department, or Service Desk environment, demonstrating effective call handling and customer communication skills.\n, • Desirable: Service Desk Institute Analyst certification or equivalent, ITIL Service Management foundation certification.\n\n \n Skills and Attributes: \n\n • Public Sector experience advantageous\n, • Strong problem-solving skills with a logical approach to troubleshooting.\n, • Excellent communication abilities, both verbal and written, with the capacity to adjust the communication style according to the audience's technical level.\n, • Good keyboard skills, attention to detail, and the ability to prioritise workloads in line with Service Level Agreements.\n, • A self-motivated, flexible individual with a positive attitude and a commitment to maintaining high standards of service.\n\n \n \n Application Process: \n Interested candidates are encouraged to apply promptly, as this role presents a fantastic opportunity to join a forward-thinking organisation committed to delivering quality services within the public sector. \n \n \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The Waste Operations Team is responsible for delivering an efficient and effective waste collection service for residents and businesses across the district. \n We are offering a fantastic opportunity for someone who values the environment, enjoys driving, and takes pride in leading a small team to support the delivery of this vital service. \n This role primarily involves driving a refuse collection / food waste vehicle and operating across multiple waste streams. You will supervise the crew, ensure safety and best practice, and maintain compliance with HGV 'O' licence requirements. \n Key Responsibilities \n\n • Collecting multiple waste streams in line with Council methods and arrangements.\n, • Working to prescribed health and safety requirements, ensuring no impact on the public while completing the round.\n, • Ensuring transport management requirements are met at all times.\n, • Supervising the designated crew throughout the round.\n, • Completing necessary paperwork, such as attention cards and on-board weighing administration.\n, • Collecting missed waste and clearing illegally tipped refuse.\n, • Completing vehicle checks before and after each shift and promptly reporting faults.\n, • Working as part of the team to meet service standards, targets, and performance indicators, with a focus on customer needs and continuous improvement.\n\n You will need \n\n • Hold a full Cat C HGV licence and a current CPC licence (please state DVLA licence categories and CPC validity on your application).\n, • Ideally demonstrable experience of regular HGV driving, preferably in a similar role.\n, • Ability to undertake repetitive manual lifting.\n, • Able to follow procedures, complete tasks, and accept direction.\n, • Demonstrate a working knowledge of health and safety operational requirements.\n, • Lead by example and supervise a crew throughout the shift.\n, • Assess local road conditions to minimise traffic disruption.\n\n The role will require some flexibility in terms of working early mornings/late afternoons and some weekends where required, particularly following a bank holiday of a period of inclement weather for example. \n You will be operating in a safety critical role where your safety is paramount, the Council has a zero-tolerance policy to taking illegal substances. This role will be subject to random Drugs and Alcohol testing. \n Closing Date: 17th September 2026 \n Interview Date: To be confirmed \n \n Why Join Us? \n We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. \n You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. \n The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. \n South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service. \n \n

Are you passionate about making a difference and helping others? \n \n Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? \n \n Then consider the role of Careers Coach at Reed in Partnership! \n \n This role is office based, but will involve travel across Norfolk also. \n \n Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. \n \n Internal applications for this role close on 21/08/2026. \n \n Who we are: \n Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. \n Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage. \n \n What is this role about? \n Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage. \n \n A Careers Coach will use a variety of techniques including effective diagnosis, individual and group coaching, and maximising on any participant funding available to prepare them for employment, and access local education or training opportunities. A Careers Coach is also responsible for conducting outreach in the community, building relationships with referral partners (DWP/JCP), and attending local events (e.g. job fairs) to generate referrals. They will also engage with local employers, training providers, and other key partners to source suitable opportunities that align with the participants’ goals. \n \n Just some of your day-to-day responsibilities include: \n\n • \n Identifying each participants skills and strengths, and suitable training, placements and volunteering opportunities. \n • \n Providing support with CV preparation, job-searching, and interview skills. \n • \n Conducting outreach activity such as running events and sessions at community organisations, attending job fair events and other promotional activity. \n • \n Facilitating group training courses and workshops according to their needs. \n • \n Employer engagement and stakeholder management with the JCP. \n\n \n What’s in it for you? \n A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: \n\n • \n 25 days annual leave (pro-rata for part time) plus statutory bank holidays \n • \n Reed Pension Scheme \n • \n Award Winning Management & Leadership training \n • \n Professional & Personal Development Funds \n • \n Bi-annual pay reviews \n • \n Plus much more that can be found on our website \n • \n With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. \n\n \n To be successful in this role, we are looking for someone with: \n \n Essential Attainments \n\n • \n Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) \n • \n Experience of working in a performance target driven environment \n • \n Willingness to travel locally, and access to own vehicle (e.g. to meet customers/employers). \n • \n A minimum of 2 A-Levels or an equivalent Level 3 Diploma. \n • \n GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). \n\n \n Desirable Attainments: \n\n • \n Experience of working in a fast-paced environment. Examples of such experience may include working as a Holiday Representative or Recruitment Consultant, etc. \n • \n Experience of and exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities. \n • \n Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on a welfare to work contract or a publicly funded service. \n • \n Degree or relevant qualification. Degree topics may include psychology, sociology, and social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve \n • \n Level 3 or 4 NVQ in Advice & Guidance or Education & Training \n • \n Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme). \n • \n Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system \n • \n Personal interests include interest in career and self-development. \n • \n Experience of coaching and/or training \n

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. \n My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. \n Job summary \n To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. \n Key responsibilities \n\n • You will obtain appropriate information to ensure products are offered to meet both customer demands and needs.\n, • You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs).\n, • You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business.\n, • You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary.\n, • You will respond to customer enquiries via telephone, email and post in a timely manner.\n, • You will manage objections, including policy cancellations, premium increases and claims decisions.\n, • You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt.\n, • You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated.\n, • You will process payments including renewals, new business and MTAs.\n, • You will maintain required levels of competence and standards of performance.\n, • You will work as part of the customer service team to meet team objectives by securing and retaining business.\n\n Qualifications \n GCSE grade A-C or 9-4 in Maths and English \n Hold or working towards Level 3 Certificate in Insurance (Desirable) \n Experience \n Minimum of 1 year’s general insurance sales experience (Desirable) \n Knowledge and skills \n\n • Understanding of FCA rules, ethics and financial regulations\n, • Previous experience working in a phone based environment\n, • Working knowledge of property insurance products (Desirable)\n, • Excellent communication and organisational skills\n, • Professional phone manner\n, • Strong customer service skills\n, • Excellent attention to detail and accurate record keeping\n, • Effective questioning and listening skills\n, • Ability to work independently and as part of a team\n, • Problem solving skills\n, • Ability to work to deadlines\n, • Strong IT skills\n\n Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m \n Annual bonus \n Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays \n Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period \n Working hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern \n 10% employer contribution (employee does not have to contribute) \n 4 times death in service \n BUPA cash plan (medical expenses) \n Free parking

Lead Data Engineer \n \n Norwich / Hybrid (4 days in office - 1x WFH) \n £65,000–£75,000 + Benefits \n Full-time, Permanent \n We are recruiting an experienced Lead Data Engineer to take ownership of the development of a business-wide Single Customer View (SCV) and help shape the organisation’s wider data architecture. \n This is a high-impact role for someone who enjoys solving complex data problems and wants to see their work directly influence customer experience, marketing, commercial strategy and business decision-making. \n \n You will bring together customer and audience data from multiple platforms to create a single, trusted and actionable view of customers and prospects. \n Key responsibilities will include: \n\n • Designing and developing the organisation’s Single Customer View / Customer 360\n, • Building scalable ETL/ELT pipelines and automated data processes\n, • Integrating data from CRM, websites, marketing platforms, events and other business systems\n, • Developing data models and supporting the wider data architecture\n, • Improving data quality, normalisation, matching and deduplication\n, • Establishing identity resolution across multiple customer data sources\n, • Supporting customer segmentation, reporting and personalisation\n, • Developing data governance, stewardship and documentation standards\n, • Supporting dashboards, BI tools and self-service reporting\n, • Ensuring the data platform can support future AI and machine-learning initiatives\n\n \n You will have strong experience across several of the following: \n\n • Data Engineering\n, • SQL and database technologies\n, • ETL / ELT development\n, • Cloud-based data platforms\n, • Data warehousing / lakehouse architecture\n, • APIs and third-party integrations\n, • Data modelling and normalisation\n, • Data quality and validation\n, • Customer identity resolution and deduplication\n, • Data governance\n, • BI and visualisation tools\n, • CRM and marketing data\n\n Experience developing a Single Customer View, Customer 360 or Customer Data Platform would be particularly valuable. \n \n You’ll be technically strong but also commercially minded, with the ability to understand why the business needs the data rather than simply how to build it. \n You’ll be comfortable working with fragmented datasets, challenging existing processes and working with both technical and non-technical stakeholders across the organisation. \n This is an opportunity to play a significant role in transforming how a growing organisation uses its data and to build a data foundation that will support its future growth. \n Salary: £65,000–£75,000 \n Location: Norwich / Hybrid

Site Manager - Social Housing Planned Works £58k + Car Allowance or Company Vehicle Norwich \n Full-Time, permanent position \n We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a planned maintenance programme in tenanted properties across Norwich. Scope of works includes internal and external refurbishment, including kitchens and bathrooms, EWI, window replacements, brick slip and FRA works, across live environments. \n This is a client-facing role where you will deliver refurbishment programmes by effectively managing your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. \n Site Manager Experience: \n\n • Previous Site Management experience, including refurbishment and framework projects.\n, • Strong leadership and team management skills.\n, • Knowledge of building and Health & Safety legislation.\n, • Excellent organizational and problem-solving abilities.\n, • Financial and commercial awareness.\n, • Proficiency in Microsoft Office, including Microsoft Project.\n, • Ability to read and interpret drawings, programs, and specifications.\n, • Understanding of local government and partnership arrangements.\n, • SMSTS, CSCS, and First Aid certification.\n, • Full valid driving license.\n, • This role requires a DBS check at offer stage.\n\n You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £58K plus package. \n For your chance of securing this role please apply online now!

Residential Property Team Assistant \n Location: Norwich (Office Based)Hours: Monday to Friday, 9:00am to 5:00pm (Flexible working pattern negotiable) \n The Opportunity \n An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy Residential Property team as a Team Assistant. This role offers the chance to play a key part in supporting property transactions from instruction through to post-completion, ensuring an exceptional service is delivered to clients throughout the conveyancing process. \n Working closely with legal professionals, clients and third parties, you will be responsible for providing comprehensive administrative support in a fast-paced and professional environment. \n Key Responsibilities \n\n • Provide day-to-day administrative support to Fee Earners and senior members of the Residential Property team.\n, • Manage and maintain client files using a case management system, ensuring compliance and regulatory standards are met.\n, • Act as a key point of contact for clients, solicitors, estate agents, lenders, HM Land Registry and other external parties.\n, • Prepare, update and manage legal documentation, correspondence and transaction records.\n, • Support residential conveyancing transactions across sales and purchases, including:\n \n, • Preparing and reviewing contract documentation.\n, • Ordering searches, management packs and title documents.\n, • Processing mortgage-related documentation and lender communications.\n, • Preparing completion statements, requisitions and billing information.\n, • Assisting with exchange, completion and post-completion activities.\n \n, • Monitor matter balances, support billing processes and assist with file closures.\n, • Maintain high standards of client care, risk management and regulatory compliance.\n, • Support wider team initiatives and collaborate effectively across departments.\n\n About You \n To be successful in this role, you will be: \n\n • Friendly, professional and committed to delivering excellent customer service.\n, • An effective communicator with strong verbal and written communication skills.\n, • Highly organised, with the ability to manage multiple priorities and deadlines.\n, • Comfortable working within a busy, fast-paced environment.\n, • Proactive, adaptable and solution-focused, with a positive attitude.\n, • Detail-oriented and capable of maintaining accuracy under pressure.\n, • Confident using Microsoft Office applications and case management systems.\n, • Able to work independently as well as collaboratively within a team.\n\n Skills & Experience \n\n • Previous experience within a customer service, legal administration or professional services environment.\n, • Ideally a minimum of one year's experience in an office-based administrative role.\n, • Experience using a case management system would be advantageous.\n, • An understanding of residential conveyancing and property transactions would be beneficial, although not essential.\n\n What's on Offer \n\n • The opportunity to join a supportive and collaborative Residential Property team.\n, • Ongoing training and professional development opportunities.\n, • A professional working environment with genuine opportunities to develop your career.\n, • The chance to make a meaningful contribution to the client experience and overall success of the team.\n\n Interested? \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Head of Financial Management for our UK Property Management business line.About JLLWe're JLL. We're a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!About Client Financial ManagementThe Financial Management function is responsible for the delivery of all financial management activity undertaken for our clients within the JLL Property Management (PM) business. The function comprises five core teams, each providing critical services to our clients and our business:Accounts Receivable (c.60 UK colleagues, supported by c. 25 JBS colleagues)Treasury & Control (10 UK colleagues, c.50 JBS colleagues)Accounts Payable (c. 70 JBS colleagues only)Property Accounting, including Fund Accounting (c. 150 UK colleagues, supported by c. 40 JBS colleagues) – formerly Client AccountsSupplier Engagement Team (c. 15 UK colleagues working with the JBS AP colleagues)The primary focus of the services is for the UK Property Management business, but the teams also support the broader EMEA Property Management business, most notably in Ireland. The role will have direct line management responsibility for the UK colleagues listed above.These teams deliver all financial accounting and operational services for our clients, including collection of income due from occupiers, payment and reconciliation of service charges, treasury management, fund administration, supplier payment and engagement, and all associated financial accounting activity. Combined, the function operates across the UK and India (JBS), with significant scale and scope across our client portfolio.Given the inherently high risk within the PM business and the requirement for compliance with RICS and HMRC regulation, adherence to documented controls and procedures is critical. An annual ISAE 3402 third-party controls assurance report setting out the key controls important to our clients evidences this compliance.Role PurposeAs Head of Financial Management, you will lead and develop the five financial management teams, driving operational excellence and continuous improvement whilst creating a thriving culture of accountability and professional excellence. You will combine relentless focus on operational delivery with vision for transformation, working seamlessly with our UK and offshore (JBS) teams to ensure best-practice execution at scale. Your leadership will be visible, purposeful, and values-driven, setting the tone for a culture of integrity, service excellence, and sustainable performance improvement.This role will report into the Head of Operations for the UK Property Management business and work closely with cross-functional PM UK leadership (as part of the UK Property Management Leadership Team) to ensure successful delivery of financial management activity for our clients.ResponsibilitiesOperational DeliveryLead and manage all five financial management teams (Accounts Receivable, Treasury & Control, Accounts Payable, Property Accounting including Fund Accounting, and Supplier Engagement Team) to deliver consistent, high-quality service across UK and JBS operations.Drive excellent operational performance and efficiency, establishing strong controls and ensuring adherence to regulatory and compliance requirements (RICS, HMRC, ISAE 3402) at all times.Provide direction and support to manage allocation of resources, performance and competing priorities to consistently meet client expectations and service level agreements, whilst establishing systems and processes to actively monitor resource allocation and productivity across teams to build visibility into team and client profitability.Collaborate with our Client Relationship teams to ensure the delivery of a high-quality financial management service that aligns with client needs, agreed deliverables and expectations.Transformation & Continuous ImprovementLead transformation and continuous improvement initiatives across all teams, driving process efficiency, automation, and technology adoption to maintain competitive advantage.Undertake value-chain reviews across all processes to establish the most effective operating model aligned to client needs and resource capability (UK and JBS).Collaborate with the Transformation Director and cross-functional teams to implement sector-leading transformational activity within Financial Management.Continually evaluate technology (including automation, data analytics, and workflow solutions) and process change to ensure our financial management capabilities remain appropriate and provide competitive edge.Build a culture of continuous improvement within the teams, encouraging innovation and ownership of process enhancement.UK & JBS EngagementLead and engage seamlessly with our JBS teams (primarily in Gurugram, India) to ensure integrated delivery, shared service excellence and effective collaboration across geographies.Establish clear accountability, communication protocols, and service level expectations with JBS leadership, ensuring visibility and transparency in offshore operations.Develop sustainable working relationships and cultural alignment with JBS teams, promoting shared values and professional standards.Work collaboratively to identify opportunities for right-sourcing, shared learning and capability development across UK and JBS operations.Visible Leadership & CultureLead by example, modelling JLL values and behaviours – integrity, service excellence, respect and accountability – to set the tone for a thriving, inclusive culture.Be a visible, approachable leader across all five teams and the wider Norwich office, demonstrating genuine interest in team development, wellbeing, and professional growth.Drive a culture of accountability, transparency and ownership within the teams. Cultivate an environment of respect, integrity and excellence where colleagues feel valued and empowered.Identify, develop and retain key talent with strong people management and technical accounting skills to ensure service delivery excellence and succession planning.Work with HR to explore talent development, apprenticeships, graduate recruitment and accelerate JLL's People Agenda and presence in the local market.Develop employee value proposition and drive demonstrable improvement in employee satisfaction, engagement and retention.Financial & Business PerformanceManage and monitor the financial performance of all Financial Management teams, with accountability for cost allocation, budget management and cost-control, in line with JLL's disciplined approach.Support business development in conjunction with real estate professionals, overseeing pricing estimates and contributing to pitch development.Develop a customer-centric culture focusing on clients, occupiers and suppliers, and maintaining strong connectivity with the rest of the PM business.Governance, Control & ComplianceEnsure that statutory and legislative requirements (including HMRC and RICS Client Money Rules) are satisfied for the company and its clients.Actively participate in UK PM governance structures, including attendance and input to key governance forums.Ensure continued management of risk with adherence to documented procedures and controls (including those within the ISAE 3402 report), acting as a Group Process Owner and/or Risk Sponsor where relevant.Develop a culture of transparency, consistency, standardisation and accountability throughout the function.Manage vendor partnerships and oversight in collaboration with Sourcing & Procurement.Support the development and implementation of robust KPI reporting to ensure controls remain effective, in collaboration with relevant stakeholders.Be an active member of the UK PM Senior Management Team, providing strategic input into discussions and key initiatives.Sound like you? The successful candidate will have/be:Degree-level and/or professional qualifications (ACA/ACCA/CIMA or equivalent). Background in accounting, finance or business administration is essential.Proven track record of building, running and scaling best-in-class shared service centres, with demonstrable results in operational efficiency and delivery.Strong experience in managing and leading teams across multiple locations, with demonstrated success in managing and engaging offshore team structures.Proven experience driving transformation, process improvement and technology implementation (automation, data analytics, workflow solutions) within large operations.Self-motivated with a history of delivering under pressure, multi-tasking and prioritising effectively to meet tight deadlines.High-level influencing and stakeholder management skills across a range of constituencies. Excellent collaboration and leadership capability.Strong technology knowledge and demonstrated ability to apply technology to drive effective operating environments. Knowledge of accounting and property-related software is beneficial.Ability to create and communicate a compelling vision, and to inspire teams to convert that vision into reality.Excellent written and verbal communication skills, combined with a naturally persuasive and confident style.A visible and authentic leader who leads by example, builds strong relationships, and creates an environment where colleagues are motivated, developed and engaged.Comfortable with domestic and international travel as required.Location: On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Norfolk, GBRType: Full time

Project Manager (Change and Capital Programme) \n \n To lead large-scale or complex projects within the NHS Change and Capital Programme, supporting the Head of Digital Services and Service Delivery Manager to deliver programme priorities. \n \n The post holder will support, facilitate, and monitor the progress of defined projects using the NHS project framework to ensure successful outcomes, delivering projects on time, within budget, and achieving identified Cost Improvement Programme (CIP) financial savings. \n \n Location: Norwich \n Job Type: Temporary \n Duration of booking: Expected to last 3 months with possible extension \n Proposed start date: ASAP \n Pay Rates: Up to £26 per hour PAYE inclusive of holiday pay \n Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm \n Sector: Healthcare \n Based: Office / Hospital \n \n Main Duties & Responsibilities \n \n Project Management & Planning \n\n • Project Initiation: Lead the development of project proposals and prepare documentation, ensuring clear objectives and project scope are agreed at the outset.\n, • Documentation & Planning: Develop, complete, and maintain Project Initiation Documents (PIDs) and project plans for a variety of large-scale or highly complex projects using standard project management methodology.\n, • Monitoring & Reporting: Monitor and report progress against key milestones. Determine RAG status through data analysis, assess options to unblock issues, clarify discrepancies, and escalate complex matters appropriately.\n, • Risk & Issue Management: Maintain and update the RAID log to identify and manage project risks, issues, decisions, and actions. Ensure key information is accurately captured in highlight reports.\n, • Framework Compliance: Complete all required project documentation and reports in line with agreed reporting schedules and frameworks.\n\n \n Service Improvement & Change Management \n\n • Service Redesign: Deliver performance improvements and service redesign across the Trust by proposing, leading, and implementing new ways of working.\n, • Data & Capacity Analysis: Analyse performance, capacity, and demand data to identify areas for improvement. Work alongside programme managers to assess priority schemes and plan capacity collaboratively.\n, • Managing Change: Lead service development initiatives and support Service Leads in managing change across the Trust. Develop targeted strategies to overcome resistance to change and support staff through transitions.\n, • Transition & Benefits Realisation: Perform baseline performance and benefits analysis prior to project commencement. Ensure a robust benefits realisation plan is established for handover to the Operations Lead during the Service Transition process, ensuring legacy ownership is embedded post-implementation.\n, • Stakeholder Engagement, Governance & Leadership\n, • Collaborative Working: Plan and coordinate the activities of project team members and key stakeholders to ensure work packages are delivered on schedule and resources are used efficiently.\n, • Board & Group Facilitation: Lead project board meetings, working groups, and workshops with internal and external parties. Use persuasion, negotiation, and collaborative techniques to motivate stakeholders, address issues, and maintain project standards.\n, • Representation: Represent the NHS Trust to external contractors, suppliers, and providers to advance project objectives while delivering a customer-focused service that manages expectations effectively.\n, • Reporting & Communication: Prepare and present complex statistical and narrative information using visual tools, formal written reports, and presentations for boards, staff groups, and key stakeholders.\n, • Financial & Resource Management\n, • Budget Responsibility: Exercise delegated responsibility for project budgets. Monitor financial initiatives, track under/overspend, and take corrective action where needed.\n, • Cost Improvements: Proactively identify efficiencies and manage the delivery of financial savings aligned with defined Cost Improvement Programmes (CIPs).\n\n \n Person Specification: Experience & Skills \n \n Qualifications & Knowledge \n\n • Education: Degree or equivalent experience; post-graduate qualification preferred.\n, • Project Qualification: APM Project Management Qualification (PMQ), equivalent professional qualification, or equivalent level of practical knowledge and experience.\n, • Sector Knowledge: Understanding of the NHS and the broader local health and care economy, alongside a firm understanding of clinical services and patient-centred care.\n, • Governance: In-depth knowledge of Data Protection and Information Governance principles.\n\n \n Experience \n\n • Project & Change Management: Proven track record of managing complex or sensitive projects and applying project and change management methodologies in practice.\n, • Healthcare & Complex Organisations: Experience working within a large, complex organisation such as the NHS, social care sector, or a similar service provider.\n, • Service Redesign: Demonstrated experience in planning, developing, and implementing service, system, or process changes, including workforce redesign.\n, • Training & Facilitation: Experience in developing and delivering training to clinical and non-clinical staff groups.\n\n \n Skills & Competencies \n\n • Analytical & Decision-Making: Strong analytical skills to interpret complex data, evaluate various options, solve problems, and make sound decisions within the project scope (or refer decisions appropriately).\n, • Communication & Influencing: Excellent verbal, written, and presentation skills. Ability to translate complex concepts into clear terms, write formal reports, and influence stakeholders in a dynamic environment.\n, • Stakeholder Management: Proven ability to build effective working relationships, negotiate outcomes, and guide teams through change.\n, • Information Handling: Demonstrated ability to manage sensitive, confidential information responsibly and design complex surveys relevant to project needs.\n, • Organisation & Personal Effectiveness: Exceptional time management skills with the ability to work under pressure, delegate effectively, and manage continuous personal development.\n, • Mobility: Ability to make independent travel arrangements to meet the operational needs of the service across various sites.\n\n

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront. Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market. Join Remote at a pivotal time and contribute significantly as a Senior Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. • Extensive experience in immigration compliance, global mobility, or similar roles in immigration for the United Kingdom., • An in-depth understanding of immigration and typical processes involved in immigration compliance, • Ability to work in a fast-paced, dynamic environment, • Previous experience in the tech industry or a hyper-growth and scaling environment is ideal, • Writes and speaks fluent English; additional languages are a plus, • Experience working remotely is a plus, • Monitor assigned cases through effective utilization of case management and billing systems, • Provide guidance for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases, • Provide legal and strategic guidance on service delivery of immigration compliance to our clients, • Take ownership of senior-level escalations to support Mobility Specialists in all areas of work, • Assist leadership in the management of large projects, • Regularly monitor the Mobility dashboard, communication and help channels to ensure response times adhere to our SLAs and status is accurately reported for client and colleague visibility, • Seek, control, and establish in-house immigration services to increase revenue generation and efficiency, and improve customer satisfaction, • Analyze, prepare and submit visa/work permit applications, • Mentor and support Mobility Specialists and Coordinators, • Actively contribute to documentation for training material of new service offerings and support training rollouts to other departments in process changes, • Establish, maintain, and strengthen internal and external relationships with clients and internal stakeholders, • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation, • Apply immigration knowledge for solution-based responses on complex client cases, • You'll report to: Manager, Mobility, • Team: Mobility, • Location: United Kingdom, • Start date: As soon as possible, • Interview with recruiter, • Interview with future manager, • Assessment, • Interview with Senior Manager, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £54,900 - £61,750 GBP Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

\n Scheme Manager (Non-residential) Norwich Starting salary at £28,785, with progression opportunities to £30,622 per annum Full Time, 37 hours per week (Monday to Thursday 8.00am to 4.00pm and Friday, 8.00am – 3.30pm) Permanent \n About the Role \n We have an exciting opportunity for a Scheme Manager covering our Sheltered Housing Scheme in Hethersett. We are looking for an enthusiastic and motivated individual to provide support to our residents to enable them to live as independently as possible. The role involves: \n \n • Responsibility for delivering welfare, support and housing management services to residents living within sheltered housing schemes to enable them to live as independently as possible.\n, • Assisting tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods\n, • Allocating and letting of empty homes within the schemes\n, • Working with professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community\n, • Occasional cover required across our other Sheltered Housing schemes across Norfolk and Suffolk.\n \n For full details, please see the Job Description. \n About You \n The role is extremely customer focussed and partnership working will often be required in order to meet the customer’s needs. Experience of multi-agency working and a good knowledge of local services is desirable. \n The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing. Experience in a similar role is beneficial. \n All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. \n About Us \n Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. \n As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Hethersett, Norwich) \n We offer staff many great benefits such as: \n \n • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.\n, • Generous contributory pension scheme.\n, • Access to an Employee Assistance Programme to support you when you need it.\n, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.\n, • Lots of training opportunities.\n, • And many more – Please see our benefits document available on our website!\n \n For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org. \n Closing date: Midnight on Thursday, 27 August 2026 \n

Rubicon Consulting is currently recruiting for Site Coordinator on a 8 Month Contract, based in Suffolk. Role Summary The Site Coordinator manages typical administrative tasks on a construction site and reports functionally to the Site Management and disciplinary to the Operation Manager in the back office. The SCO acts as a central point of contact and interacts with all stakeholders involved in the project execution. The SCO contributes to the safe execution of projects on site on behalf of Site Management. The SCO is primarily responsible for the daily planning and execution within individual area and functions of the construction site, as directed by the Site Manager. The SCO is a key interface to all Site Team members, visitors, clients and back office and must always maintain good relationships. The SCO is authorized to make corrections, changes or rejections within the assigned area of responsibility to ensure compliance with and adherence to SGRE procedures and policies. Areas of responsibility Collect and verify different data from multiple sources, consolidate various data reports, as DPRs, and distribute to relevant stakeholders, internal and external. Provide feedback to data owner in case of deviations. Monitor, verify and correct reports prior to submittal, such as time registration overviews, KPI reports, vendor reports, crew change lists, etc. Arrange transport and accommodation for site personnel travelling to/from Project in line with Project specific transport concept. Organize and manage crew changes to/from specific site location by producing crew change manifests per defined format based on manning plans. Coordinate with Site Management and Marine Coordinator and update transport manifests. Act as first face and point of contact to visitors and site personnel to/from site, as receptionist including reporting, data entry, keeping visitor log and answering phone calls. Organize, arrange and coordinate meetings on site. Prepare, distribute, and file meeting minutes. Comply with the Environment, Health & Safety rules on Site. Active support through participation in toolbox talks and safety campaigns. Tracks stocks of office supplies and place orders when necessary. PO creation and budget checking when necessary. (If Project requests it) Update and maintain records and databases, such as personnel data/certificates/qualifications/training details into internal or customer system after verification of validity and of compliance. Execute Site administrative activities and operations to secure efficiency and compliance with company policies. Assist and train colleagues when necessary. Requirements Competencies: • Expert within business administration - Structured and organized • Advanced communication skills in multicultural environments • English language proficiency • Customer-oriented and service-minded • Advanced IT Skills - MS Outlook, Office 365 (Word, Excel, OneDrive) • Team player • Self-motivated and trustworthy • Schedule management • Quality Oriented • SAP • Knowledge and interest in industry - wind turbine industry, construction projects • Safety awareness • Analysis/statistics Qualifications: Professional • Proven experience as office / business administrator, assistant or relevant role. Qualifications in secretarial studies will be an advantage. Project/Process • Familiarity with office management procedures and preferably within the Offshore Wind Industry. Intercultural • Living and working experience in an intercultural environment Capabilities: • Team Skills • Ability to Learn • Communication Skills • Customer Focus • Ability to Analyze • Change Orientation Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Specialist Support Coach to join us in this brand new role to the organisation. This new and essential role will see the Specialist Support Coach manage a specialist caseload of customers with multiple and complex needs (including hoarding), providing intensive, person-centred support to sustain tenancies, reduce risk, and improve wellbeing. You will partner up with our Community Coaches in working within 1-1 with our customers and out in our wider communities, providing specialist and individual understanding to complex needs. This role will be based out of our Norwich office and will be required to cover the East Anglia area - a driving license and access to your own vehicle will be required. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Manage a specialist caseload of customers with complex needs (e.g., hoarding, mental health, neurodiversity, substance misuse, domestic abuse, offending history and self-neglect). Complete comprehensive assessments and develop tailored support plans; provide 1:1 ongoing support to sustain tenancies and improve outcomes. Carry out home visits where appropriate to complete assessments, deliver support and review progress. Coordinate referrals and contribute to the Better Days programme, working with operational teams to ensure a smooth customer journey. Build and maintain effective partnerships and referral routes with local services (including local authority, safeguarding and hoarding services) and represent the organisation at internal and external meetings. Lead and contribute to multi-agency working, coordinating actions across partners and internal operational teams to manage risk and achieve agreed outcomes. Maintain accurate, timely and confidential case records on the customer management system, meeting agreed service standards and information-sharing requirements. Monitor and report on activity and impact; provide insight on trends, gaps in services, emerging needs and risk to support service improvement. Handle challenging conversations and behaviours professionally, balancing firm, proportionate challenge with empathy and support. Work in line with organisational policies and legislation, including health and safety, safeguarding, equality and diversity, data protection and the Code of Conduct.What you'll bring Essential skills Experience providing intensive support to people with multiple/complex needs (housing, social care or support services). Experience supporting hoarding, self-neglect and/or tenancy-related risk. Skilled in assessment, support planning, risk management and safeguarding (including capacity-related considerations). Able to work independently and flexibly, managing competing priorities within a high-risk caseload. Excellent communication skills; able to manage emotionally demanding situations calmly and professionally, using a firm, empathic and proportionate approach. Commitment to equality, diversity, inclusion and customer-focused service delivery. Enhanced DBS.Desirable skills Training/accreditation in hoarding, self-neglect and/or mental health interventions. Understanding of housing law, tenancy enforcement and proportionate legal remedies in complex cases. Evidence of achieving sustained outcomes in long-term, entrenched cases. Ability to contribute to service development and share learning/best practice across teams. Relevant qualification (e.g., HNC/HND in Housing, Social Care or similar) or equivalent experience, plus willingness to undertake role-specific trainingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Mobile Vehicle Technician providing servicing, maintenance and repairs via pre-booked appointments at customers’ home addresses or places of work. This is a new and specialist division for the number one national breakdown company in the UK, with over 15 million members. Must have the right to work in the UK. Location: Norwich Pay / salary: £40,170 basic per annum, OTE up to £52,000 per annum Job type: Permanent / full-time role Shift and schedule for the Mobile Vehicle Technician role Home-based, working 40 hours per week across 5 days (Monday to Saturday), 8am – 8pm, working 1 in 4 Saturdays. 1 day of overtime per month = £3,000 additional per year; 2 days of overtime per month = £5,000 additional per year, completely optional – more flexibility, more reward. Benefits for the Mobile Vehicle Technician role • Overtime – flexible and optional overtime, earn up to £5000 per year. • Bonus scheme – based on productivity and quality, earn up to £6000 per year. • 23 days plus bank holidays (rising to 25 with service). • Up to 6.5% matched pension contributions. • Life Insurance cover up to 4x your salary. • Access to a broad range of career progression opportunities and industry-leading training. • Colleague share scheme. • Car salary sacrifice scheme – includes electric vehicle options after 12 months. • Wellbeing support 24/7. • Free breakdown cover for your household. Job Responsibilities for the Mobile Vehicle Technician role • Servicing and repairing vehicles (including EVs) at the customer’s selected location, e.g. driveway or office car park. • Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. • Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. • Use diagnostic tools and software to identify and resolve complex issues. • Communicate with customers about vehicle issues and repair recommendations. • Payment handling through card transactions. • Keep up to date with the latest automotive technology and repair techniques. • Keep accurate records of all work performed and parts used. What you’ll need to be considered for the Mobile Vehicle Technician role • Must have a minimum Level 2 qualification in light vehicle maintenance and repair, or ideally a Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent). • Must have a minimum of 2 years’ post-qualification hands-on experience with vehicles, either in a workshop or a mobile vehicle role. • The ability to work independently, make decisions on the go, and follow procedures. • A customer-focused approach. • Must have a full UK driving licence – max 6 points, no bans. If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Jason Evans – Octane Recruitment MVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch

Job Title: Administrator / Service Controller Job Type: Temporary with opportunity into permanent. Location: Norwich Rate of pay: £15 per hour Are you a Service Controller looking for work? Temporary to Permanent Opportunity We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position. Hours: Monday - Friday, 8:30am – 5:00pm, 1 hour lunch. Start Date: ASAP The Role: Coordinating engineers' schedules and appointments Managing incoming service requests and allocating work Liaising with customers to provide updates and resolve queries Raising and processing job sheets and service documentation Maintaining accurate records and updating internal systems Providing general administrative support to the service team The Ideal Candidate: Previous experience in a service controller, scheduler, coordinator or administration role Excellent communication and customer service skills Strong organisational skills with the ability to prioritise workloads Confident using Microsoft Office and computer systems Able to work independently and as part of a team This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team for the right candidate. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region’s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay – with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position ARC GROUP A focus on recruitment, a passion for people

My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this role has arisen out of company growth and is a brand new vacancy. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial advice practice, my client will also consider candidates from a pension or investment or other transferable admin support backgrounds. My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This role is based in my clients city centre office and due to the important nature of this vacancy the role will be permanently office based. Role purpose To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business. Administration of new and existing life, pension and investment business. PA support to Financial Planner. Understanding of the provision of advice to clients in a compliant manner as detailed in the Company’s Manuals. Responsibilities Obtaining new business illustrations and processing of all new business, both online and paper based, as directed by the Technical Planner. The preparation of client portfolio reports and compliance requirements for appointments. Detailed knowledge and understanding of the Company’s record keeping requirements to ensure files meet compliance requirements. Ensure all dealings with customers are carried out in a professional and courteous manner. Liaising with clients/insurance companies via a variety of methods. Administration of existing business. Appointment making, diary-keeping. Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times. Ensure all supporting documentation is maintained as per the Company’s procedures. Maintain all standards of performance as required by the Company. Maintain and record own CPD. Skills required Understanding a range of products provided by the Company, i.e. pensions, investment, life assurance, etc. Computer literate – competence with using various software, including Microsoft packages. Knowledge of back office administration system (desirable). Working towards/maintaining basic technical knowledge and qualification (desirable) Telephone/communication skills. Customer service skills. Qualifications and experience Certificate in Financial Planning or working towards (desirable). Experience of working in a similar customer service/sales environment in financial services (desirable). Personal attributes Customer-oriented, attentive to detail and takes pride in own work Ability to maintain a professional manner when under pressure Works well on their own and as part of a team Proactive, uses initiative and takes ownership Confident in contributing ideas to enable continuous improvement * Flexible, Adaptable and Organised Benefits Company pension 25 days holiday Death in Service 3 x Salary Health Cash plan Annual pay review Annual group bonus Regular work social events

We're recruiting on behalf of our client, for an organised and personable Recruitment Administrator to join their busy recruitment team on a temporary basis. In this role, you'll provide essential administrative support across the recruitment process, helping to ensure a smooth and positive experience for candidates and hiring managers alike. If you're someone who thrives in a fast-paced environment, has a keen eye for detail and enjoys supporting people through every stage of the recruitment journey, this could be the role for you. Hybrid working may be considered for up to two days a week once trained and undertaking certain duties. What you'll be doing: Drafting job adverts for review Arranging interviews with candidates and hiring managers Preparing conditional offer letters and completing pre-employment recruitment checks Arranging start dates for new starters Responding to general enquiries via telephone, email and face to face Supporting at in-person recruitment events Data entry and retrieval for vacancies, applicants and colleagues using the Electronic Staff Records (ESR) systemWhat we're looking for: Previous recruitment and customer service experience Experience using applicant tracking systems or staff record systems Excellent attention to detail, particularly when handling candidate and employee information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional, approachable manner Ability to work both independently and as part of a teamThis is a fantastic opportunity to join a busy recruitment team where your organisational skills and people-focused approach will make a real difference to the candidate experience. Perfect for someone available immediately and looking to build on their recruitment administration experience. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Business Development Manager Location: Attleborough, Norfolk (Hybrid - Office & Remote) About Our Client Our Client is a leading Health & Safety consultancy and training provider, helping businesses create confident, compliant, and caring workplaces. We deliver accredited training, bespoke consultancy services and fire risk assessments to organisations across the care, construction, commercial and social care sectors. As part of our continued growth, we are looking for an ambitious and relationship-focused Business Development Manager to help expand our client base while delivering exceptional service to our existing customers. The Role This is an exciting opportunity for a proactive sales professional who enjoys building long-term relationships and helping clients find the right solutions for their training and compliance needs. The successful candidate will be responsible for generating new business opportunities, developing existing client accounts, managing retainer relationships, and supporting ongoing business growth. A background within training, learning and development, health & safety, compliance, or a related sector would be highly advantageous. Key Responsibilities Business Development & New Client Acquisition Identify, research and engage prospective clients across a range of sectors. Generate new business opportunities through networking, referrals, marketing initiatives and outbound activity. Attend industry events, networking groups and client meetings to build relationships and raise company awareness. Manage inbound enquiries and follow up on sales leads promptly. Prepare, send and follow up quotations and proposals. Account Management & Client Retention Build and maintain strong relationships with existing clients. Act as a trusted point of contact, ensuring excellent customer service at all times. Deliver retainer package services, including quarterly review meetings and ongoing client support. Identify opportunities to upsell and cross-sell training and consultancy services. Ensure high levels of client satisfaction, retention and repeat business. Sales & Business Performance Maintain an active sales pipeline using Zoho CRM. Keep accurate records of all sales and client activity. Monitor and report on KPIs, including new business won, revenue generated and client retention. Work collaboratively with colleagues to contribute towards overall business growth targets. Marketing & Brand Support Support the development of marketing campaigns and promotional activities. Contribute content for newsletters, case studies, social media and client communications. Help promote the full range of services to prospective and existing clients. Training & Development Complete a comprehensive onboarding programme to gain a thorough understanding of our clients services and customer base. Participate in ongoing professional development and industry training. About You You will be a confident communicator with a passion for building relationships and delivering outstanding customer service. Essential Skills & Experience Previous experience in Business Development, Account Management, Customer Success or B2B Sales. Excellent communication and relationship-building skills. Strong organisational and time management abilities. Self-motivated, proactive and target-driven. Ability to work independently as well as part of a small, supportive team. Competent user of Microsoft Office and CRM systems. Full UK driving licence and willingness to travel to client sites. Desirable Experience Previous experience within a training provider, health & safety, compliance, consultancy or learning & development environment. Knowledge of Zoho CRM. Understanding of health & safety legislation or accredited training programmes. Benefits Competitive salary Plus commission Hybrid working arrangement. Ongoing professional development opportunities. Career progression within a growing business. Potential future salary increases and share options as the company expands

Job Advertisement: Post Room Porter Location: South Norfolk Contract Type: Temporary Are you a detail-oriented individual with a knack for organisation and a passion for providing exceptional service? Our client, a prominent organisation within the public services sector, is seeking a dynamic Post Room Porter to join their team in Norfolk. This is an exciting opportunity for someone looking to contribute to a vibrant workplace while honing their skills in a supportive environment. Key Responsibilities: As a Post Room Porter, you will play a crucial role in ensuring the smooth operation of the post room. Your responsibilities will include: Efficiently sorting and distributing incoming and outgoing mail and packages. Maintaining the cleanliness and organisation of the post room. Assisting with inventory management for office supplies and postal materials. Delivering mail and packages to various departments within the organisation. Providing exceptional customer service to staff and visitors regarding postal inquiries. What Our Client Offers: A friendly and supportive working environment that values teamwork and collaboration. Opportunity to develop valuable skills in a busy and dynamic setting. Flexible working hours to accommodate your schedule. A chance to contribute to essential public services that make a difference in the community. Ideal Candidate: Our client is looking for someone who possesses: Excellent organisational skills and attention to detail. A proactive and positive attitude, with a willingness to help others. Strong communication skills, both verbal and written. Ability to work independently and efficiently in a fast-paced environment. Previous experience in a similar role is advantageous but not essential. Why This Role? This is more than just a job; it's an opportunity to be part of an organisation committed to serving the community. The temporary nature of this position allows for flexibility, making it ideal for those seeking short-term employment or a stepping stone to further career opportunities in public services. If you are enthusiastic about contributing to a well-regarded organisation and possess the skills outlined above, this could be the perfect role for you. How to Apply: Interested candidates are encouraged to submit their CV and a brief cover letter outlining their suitability for the role. Don't miss out on the opportunity to make a real impact in the public services sector. Apply today and take the first step towards a rewarding temporary position as a Post Room Porter with our client in South Norfolk! This exciting opportunity awaits those ready to embrace a role that combines responsibility with the chance to engage with a diverse team in a meaningful way. Your next career adventure starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £30,000 to £32,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working iNorwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 31 August 2026 Key Responsibilities : Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service * Acts as an employee owner always considering the best interests of the company, shareholders and

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Cardiff, London or Remote UK | Salary £93,000 - £120,000 + Incentive Awards tied to your performance + | ✨ This role sits as part of a multidisciplinary squad, collaborating with other Machine Learning Scientists, Data Scientists, Backend Engineers, Operations specialists, Product managers, and Risk managers. You'll play a key role by leveraging your deep experience of developing and deploying advanced Machine Learning models as to: • Automatically and accurately detect suspicious user behaviours while minimising impact to genuine customers and operational costs., • Adapt quickly and appropriately to changing fraud and financial crime trends, ensuring our detection systems remain performant through time., • Design machine learning solutions that scale globally. The technical approaches you take to solve these problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. What we’re doing here at Monzo excites you! • You have a track record of deploying advanced Machine Learning models tackling real business problems with demonstrable impact, preferably in a fast moving tech company., • You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production., • You have a passion for sharing knowledge and raising the technical bar across the team., • You have a self-starter mindset; you proactively identify the most impactful issues and opportunities and collaboratively tackle them without being told to do so., • Using advanced ML techniques to ensure Monzo’s customers money stays safe, even if their card, phone or account is compromised, sounds exciting to you., • You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn _ which is used in many of our backend microservices., • You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact., • You thrive working on ambiguous problems and have a track record of helping your team and stakeholders resolve that ambiguity., • You have strong communication skills and are able to explain complex technical concepts to non-technical stakeholders, • You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions., • You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain., • You’re adaptable, curious and enjoy learning new technologies and ideas., • Experience in supporting your team in shaping the ML strategy of your area, • Experience working with financial crime, operations and in regulated institutions, • Commercial experience writing critical production code and working with microservices, • Experience in evaluating ML models in live environments such as through A/B tests ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 45 minute call with hiring manager, • 60 minute ML Modelling interview, • 60 minute Product & ML interview, • 60 minute behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ #LI-REMOTE #LI-SR1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

Job Purpose The Case Handler will provide high-quality administrative and case management support for non-hazard damp and mould cases, ensuring residents receive a responsive, efficient and customer-focused service. Reporting to the Project Manager (Damp & Mould), the post holder will manage a caseload of damp and mould enquiries, coordinating repairs and associated actions from initial contact through to resolution. The role will involve working closely with residents, surveyors, contractors and internal teams to ensure cases are progressed in line with organisational procedures, relevant legislation and service standards. The Case Handler will play a key role in supporting the organisation's commitment to a zero-tolerance approach to damp and mould, ensuring accurate record keeping, effective communication and timely case progression while maintaining a strong focus on resident wellbeing and compliance. • Manage a caseload of damp and mould enquiries from initial report through to resolution, ensuring cases are progressed efficiently and within agreed timescales., • Respond to enquiries received from residents, colleagues and external stakeholders in a professional, empathetic and customer-focused manner., • Assess and categorise damp and mould cases in accordance with organisational procedures and relevant legislation, escalating complex or high-risk cases where appropriate., • Coordinate appointments, inspections and repair activities, liaising with specialist surveyors, contractors and operational teams., • Provide administrative support to the Damp & Mould team, including diary management, scheduling appointments and maintaining accurate case records., • Monitor case progress and ensure all actions, correspondence and documentation are recorded accurately within case management systems., • Provide residents with advice, guidance and updates throughout the lifecycle of their case, managing expectations and promoting effective damp and mould prevention., • Ensure complaints, enquiries and reports are completed accurately, within deadlines and in accordance with organisational procedures., • Escalate any health and safety concerns, safeguarding issues or reputational risks promptly to the appropriate manager., • Coordinate responses to enquiries from local authorities and other external agencies where required., • Support compliance with the Housing Ombudsman recommendations, internal policies and damp and mould operating procedures., • Build effective working relationships with colleagues, surveyors, contractors and external partners to deliver positive outcomes for residents., • Produce accurate administrative records and support reporting requirements as requested., • Contribute to continuous service improvement by identifying opportunities to enhance processes and customer experience., • Undertake any other duties appropriate to the role and grade., • GCSE English (or equivalent)., • NVQ in Business Administration (or equivalent) or relevant administrative qualification., • Good working knowledge of Microsoft Office and case management systems., • Understanding of damp and mould legislation, including Awaab's Law and associated housing standards., • Knowledge of housing repairs processes and customer service principles., • Awareness of Housing Ombudsman guidance and best practice is desirable., • Knowledge of reporting tools such as Power BI is desirable., • Experience working in an administrative or case handling role., • Experience managing a caseload and coordinating multiple activities simultaneously., • Experience working directly with customers, ideally within the public or housing sector., • Experience maintaining accurate records and managing confidential information., • Experience coordinating appointments, diaries and administrative processes., • Experience working collaboratively with internal teams and external stakeholders., • Excellent customer service and communication skills, both written and verbal., • Strong organisational skills with the ability to prioritise a busy workload and meet deadlines., • Excellent attention to detail and accuracy in record keeping., • Strong analytical and problem-solving abilities., • Ability to manage sensitive conversations with empathy and professionalism., • Ability to work independently while contributing effectively as part of a team., • Good IT and keyboard skills with confidence using multiple systems., • Ability to manage competing priorities in a fast-paced environment., • Commitment to delivering high-quality customer outcomes and continuous service improvement., • Full UK driving licence and access to a personal vehicle., • Ability to travel to properties and office locations as required., • Commitment to equality, diversity and inclusion, health and safety, data protection and organisational policies. Location: Remote (travel required to properties and operational locations) Hours per week: 35 hours per week Bi-Weekly Payments

Goods Inwards and Inspection Assistant Our client, a market leader in the design, development, manufacture, and supply of Stainless-Steel containment storage solutions is currently seeking a Goods Inwards and Inspection Assistant to join their team. This is a full-time permanent position based in Eye, Suffolk, working Monday to Friday, 8:00 - 16:00. Skills, Knowledge & Experience: • Proven work experience gained within a Goods Inwards/Warehouse or Yard environment., • A valid Forklift truck licence., • Educated to GCSE level or a similar vocational qualification., • Computer proficient skills including MS Office Outlook, Word, Excel, and TEAMS., • The ability to work under pressure and to deadlines. Duties and Key Responsibilities • Working to the Purchasing, Goods Inward and other company Procedures., • Off-loading delivered goods with the use of a Forklift Truck and/or other manual handling equipment as necessary., • Performing initial checks to ensure the quantity, description and quality of the delivery match the delivery note and purchase order., • Assist in the packing and shipping of parts for sub-contract operations in co-ordination with other members of the operations team., • Prioritising workload to ensure deadlines are achieved, • Assisting in movements of stock around the yard and Manufacturing buildings., • Assisting in Inspecting goods delivered using drawings, purchase order descriptions, specifications and supplementary documentation., • Assisting in rejecting non-conforming goods within the ERP system and ensuring that they are isolated from general use and suitably labelled., • Transferring stock between locations on Epicor as required., • Assist in perpetual inventory counts., • Receipting the delivery into the ERP system in real time as required., • Supporting control of consignment stocks/Vendor Managed inventory., • Ensuring any health and safety concerns are reported to the Procurement Manager and/or Goods Inwards Controller immediately., • Providing excellent customer service., • Keeping the Goods Inwards working areas tidy and safe at all times., • Involvement in business improvement projects where necessary., • To carry out any other duties that may reasonably be requested. For further details regarding this fantastic opportunity, please forward a copy of your CV today and we will be happy to discuss the role and the company in more detail! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ

Job Type: Permanent Location: Great Yarmouth Hours: 40 hours per week Competitive Salary & Benefits The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success. We're excited to offer a brilliant opportunity for a Service and Commissioning Engineer based at our Great Yarmouth facility working within the Defence side of our business; Hayley Dirs. About the role: What we're looking for in our Service and Commissioning Engineer The Service and Commissioning Engineer role is based at our facility in Great Yarmouth. This role is responsible for the after sales service, routine maintenance, breakdown support and repair response of all Hayley DIRS supplied X-ray products. Additionally responsible for in-house and on-site commissioning of new systems A typical day could be carrying out routine service, maintenance, breakdown and repairs to inspection system products at customer work sites in both the UK and Ireland. You'll be diagnosing faults, recommending corrections and improvements where required. Another key element of the role will be to assist with the installation and commissioning of new equipment and that could be development, commissioning and testing electro-mechanical – radiation elements of x-ray products. Additional responsibilities will include; • Providing customer training in equipment preventative maintenance routines, fault finding and routine operation., • Upkeep and maintenance of stock X-ray equipment, demonstration systems and spare parts., • Completing reports, risk assessment and method statement documents (RAMS), other paperwork and records in line with Inspection Systems quality management system and customer requirements, • On call for out-of-office support duties on a rotational basis, as and when required by customers What we're looking for in our Service and Commissioning Engineer • A broad background knowledge of electrical and mechanical engineering practice together with a high level of ‘hands on' skill and competency, • Competent in the safe use of electrical test and measurement equipment, • Good general knowledge and implementation of associated QA and Safety management procedure, • Full, clean, UK driving license, • Ability to obtain SC or DV security clearance, • HNC or HND Electrical Engineering, • 18th Edition Electrical Qualification desirable What you'll get in return: • From 23 days annual leave (plus public/bank holidays), • Life assurance cover (x2 salary), • Invitation to healthcare schemes, • Company pension scheme, • Wellness programmes, • Uniform and PPE provided, • Training and development provided through our own Hayley Academy What to expect from our recruitment process: • Initial screening, • Microsoft Teams interview with our Talent Acquisition Partner, • Face to face interview either in-person or Microsoft Teams, • Decision outcome We'll close this role on 13th September, but may do so earlier if we receive strong interest so don't miss out. A final note... Not sure you tick every box? Please don't let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at JBRP1_UKTJ

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. TPBN1_UKTJ

Full Time | Temporary to Permanent.Start Date: September 2026 and beyond.Full time in the office, 8am – 17:30pm.Multiple Positions Available**.Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead

Experienced Travel Consultant (Commission-Based Uncapped earning potential., Remote Working) The Future of Cruising My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation. Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value. Exciting Times Ahead My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey. The Role Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you'll work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You'll have access to extensive resources to help you succeed. Your Responsibilities • Engage with clients via phone, email, social media, and live chat to understand their cruise preferences., • Provide tailored cruise recommendations, including ancillary products like insurance., • Participate in promotional activities to increase your client base., • Utilise social media platforms to convert enquiries into bookings About You • Minimum of 1 year experience in travel agency sales, with a strong sales record., • Excellent knowledge of cruise products and operator reservation systems., • Exceptional customer service and communication skills., • Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc., • Self-motivated, organised, and capable of managing your own business. Why My Kind of Cruise Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work-life balance is real here, and so are the perks: • 100% remote working, • Flexible working hours to suit your lifestyle., • Educational opportunities and travel partner discounts., • Marketing material., • Social media support., • Discounts for you, friends and family on all cruises, • Quarterly team get-togethers Ready to Make Waves? If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.

Starting on £34,715 you will increase £1,000 each time after completing 6 and 12 months of service to £36,715 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on license with valid DQC and Tacho card Maximum of 6 points on license and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you! TPBN1_UKTJ

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

Site Manager - Social Housing Planned Works £58k + Car Allowance or Company Vehicle Norwich Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a planned maintenance programme in tenanted properties across Norwich. Scope of works includes internal and external refurbishment, including kitchens and bathrooms, EWI, window replacements, brick slip and FRA works, across live environments. This is a client-facing role where you will deliver refurbishment programmes by effectively managing your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Experience: • Previous Site Management experience, including refurbishment and framework projects., • Strong leadership and team management skills., • Knowledge of building and Health & Safety legislation., • Excellent organizational and problem-solving abilities., • Financial and commercial awareness., • Proficiency in Microsoft Office, including Microsoft Project., • Ability to read and interpret drawings, programs, and specifications., • Understanding of local government and partnership arrangements., • SMSTS, CSCS, and First Aid certification., • Full valid driving license., • This role requires a DBS check at offer stage. You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £58K plus package. For your chance of securing this role please apply online now! JBRP1_UKTJ

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

Title: Automotive Technical Support Specialist (B2B) Location: SOUTH ENGLAND Work style: Remote Hours: 9am -5.30pm Monday to Friday (occasional flexibility required). NO weekend work or shifts Salary up to £55,000 + Car + Bonus + excellent additional benefits Sector : Passenger cars & dealerships Company details You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially to provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of it's planned growth . The work that you do will directly impact repeat business, dealer reputation and future sales success . Reputation is everything in this sector....not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based in the South of the UK. DUTIES This is a B2B technical support & training role Dealer Communications • Provide a fully field-based technical support to the passenger car Dealer network and create visit reports., • Manage a caseload and liaise with engineers., • Escalate unresolved cases to the appropriate engineering team, • Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product., • Liaise with the aftersales team Technical Training • Review technical automotive documentation received from head office., • Create technical presentations and seminars and deliver to on-site technicians, ensuring best practices are shared across the Dealer network., • Create technical service bulletins, troubleshooting guides and training materials., • Support the Warranty Team by verifying technical failures and providing expert recommendations. REQUIREMENTS: • 5 years of experience in a previous technical role within the automotive sector., • A formal technical or engineering-based qualification or Master Technician experience, • Experience with diagnostic tooling and engineering logging equipment., • Experience in hybrid and electric vehicle systems, • Ability to read and understand engineering drawings, including electrical diagrams., • Full and clean driving licence.

Weekend Document Production & Workflow Specialist Location: Newcastle / Predominantly Remote Working Hours: Saturday & Sunday, 6pm – 2am, Permanent About the Firm Our client is one of the world’s largest and most prestigious international law firms. With a strong focus on collaboration, innovation and delivering an exceptional client experience, the firm offers an inclusive and supportive working environment where employees are encouraged to develop their skills and build long-term careers. The Role We are currently recruiting for a Weekend Document Production & Workflow Specialist to join the firm's Global Business Services (GBS) Document Production team. Working as part of the evening weekend shift, you will provide a high-quality, professional document production and workflow service to Partners and fee earners across the firm's global offices. This is a varied role combining document production, workflow coordination, administration and client service, with responsibility for ensuring work is completed accurately, efficiently and within agreed deadlines. Due to the nature of the role, it can be performed predominantly remotely, with an expectation to attend the firm's Newcastle office as and when required by the business. Please note: the working hours for this position are Saturday and Sunday, 6pm – 2am. This is a full-time position and is not available on a freelance basis. Key Responsibilities Document Production & Workflow • Producing high-quality legal and non-legal documentation using Microsoft Word, PowerPoint, Excel and Adobe PDF., • Working from firm templates and tailoring documents to meet specific client and fee earner requirements., • Completing document health checks, document cleaning and document conversions., • Producing graphics, charts, offering circulars, legal review reports, client briefings and technical bulletins., • Preparing mail merges and emailers., • Completing cross-reference checks, revisions, amendments and comparisons/blacklining., • Undertaking copy and audio typing where required., • Prioritising work according to agreed deadlines and requirements., • Ensuring all work is completed accurately and to the required professional standards., • Using the firm's document management system, iManage, to retrieve and return documents., • Producing high-quality tasks and allocating work to Document Production Specialists where required. Workflow & Administration • Coordinating workflow and ensuring requests are accurately logged and maintained within ServiceNow (SNOW)., • Managing deadlines, estimations, time recording and document security requirements., • Acting as a first point of contact for workflow and document production queries during the weekend shift., • Resolving queries where possible and escalating more complex issues to the appropriate management team., • Ensuring best-practice procedures are consistently followed., • Maintaining accurate information across SNOW and relevant spreadsheets/databases., • Providing first-level troubleshooting and applying software knowledge to resolve issues. Global Team Support • Working collaboratively with colleagues to provide a first-class support service to fee earners across the firm's global offices., • Liaising with teams across London, Newcastle, Delhi, Paris and Hyderabad, as well as Virtual Assistant and administrative support teams., • Establishing and maintaining effective communication with colleagues across different offices and time zones., • Working closely with the Weekend GBS Shift Manager during periods of high workload., • Escalating issues, complaints and potential workflow pinch points where appropriate., • Supporting with additional duties and projects as required by GBS Management. Client Service • Providing a proactive, professional and highly responsive service to Partners, fee earners and internal clients., • Acting as a key point of contact when tasks are submitted and ensuring communication is clear, timely and accurate., • Agreeing deadlines with clients and keeping workflow systems updated with all relevant information., • Coordinating exceptional access and SPM requests where required., • Ensuring all client and internal communications are handled professionally and sensitively. About You You will have previous experience within Document Production, preferably gained within a legal, professional services or corporate environment. You will be highly organised, confident working independently and comfortable managing a busy workload within strict deadlines. The role would suit someone who is technically confident, customer-focused and able to remain calm and accurate when working under pressure, particularly when working independently during the weekend shift. Key requirements include: • Excellent copy and audio typing skills., • Strong working knowledge of Microsoft Outlook., • Up-to-date knowledge of Microsoft Office 365, particularly Word, PowerPoint and Excel., • Intermediate knowledge of Adobe Acrobat and Adobe Creative Suite., • Previous experience within a legal, professional or corporate services environment., • Previous document production experience., • Strong written and verbal communication skills, with the ability to communicate effectively with Partners, lawyers and support teams at all levels., • Excellent attention to detail and a commitment to producing high-quality work., • The ability to use initiative and sound judgement when working independently., • Proven ability to prioritise a busy workload and meet tight deadlines. Please note that the weekend evening shift is an essential requirement of the position: Saturday and Sunday, 6pm – 2am. This is non-negotiable.

Are you an experienced Money Adviser or debt advice professional looking for an opportunity to make a real difference? We are recruiting on behalf of a respected organisation seeking a knowledgeable and compassionate Money Adviser to join its specialist team on a 12-month maternity cover contract. This is a rewarding role supporting individuals who may be experiencing financial hardship, debt problems, rent arrears or wider challenges that place their housing security at risk. The successful candidate will provide practical, person-centred advice and guidance, helping clients improve their financial position and work towards long-term stability. The role: You will manage your own caseload, working with individuals facing a range of financial difficulties. Using your knowledge of debt advice and financial support options, you will assess circumstances, identify appropriate solutions and provide tailored support. You will work closely with colleagues and external agencies to help clients achieve sustainable outcomes while maintaining accurate records and delivering a high-quality service. Key responsibilities • Provide specialist debt and money advice to clients experiencing financial difficulties, rent arrears and multiple debts • Manage an active caseload, carrying out detailed financial assessments and agreeing realistic action plans • Support clients in understanding their options and accessing appropriate debt solutions • Negotiate with creditors and other organisations on behalf of clients where appropriate • Deliver advice in a compassionate, professional and non-judgemental manner • Promote financial wellbeing, income maximisation and tenancy sustainment • Maintain accurate case records and ensure compliance with relevant legislation, policies and procedures • Work collaboratively with colleagues, support services and partner agencies • Undertake home visits where required About you: The ideal candidate will have significant experience providing debt advice, money advice or managing complex financial casework. You will be comfortable working with vulnerable individuals and able to communicate clearly and sensitively in often challenging circumstances. You will also have: • A strong understanding of debt solutions, welfare benefits and financial hardship support • Excellent communication, interviewing and negotiation skills • The ability to manage a varied caseload and prioritise effectively • Strong organisational and record-keeping skills • A resilient, empathetic and customer-focused approach • Good IT skills and experience maintaining case management records Requirements • GCSE English and Maths, or equivalent • A full UK driving licence • Flexibility to work outside normal office hours where required This is an opportunity to join a dedicated team delivering a service that has a genuine impact on people's lives. If you are passionate about helping individuals overcome financial challenges and achieve positive, sustainable outcomes, we would love to hear from you. For a confidential discussion or to apply, please get in touch with Emily at Pure

Travel Agency Administrator Norwich, Norfolk | Full-time | £26,600 – £27,600 per annum + discretionary bonus Are you highly organised, detail-focused and passionate about delivering excellent customer service? We’re recruiting for a Travel Agency Administrator to join a specialist tour operator offering bespoke worldwide travel experiences to a discerning client base. This is a varied and rewarding role where attention to detail really matters. You’ll be responsible for ensuring clients receive a seamless experience before, during and after their travels, coordinating arrangements and making sure every detail is handled accurately and professionally. This is not a sales role – it’s an opportunity for someone who takes genuine pride in providing outstanding service, keeping things organised and getting the details right. The Role Monday to Friday, 08:30am to 5pm Your responsibilities will include: Providing a consistently high level of customer service Preparing and issuing accurate travel documentation Coordinating flights, transfers and accommodation Responding to customer enquiries via phone, email and social media Maintaining accurate and up-to-date client records Monitoring and processing payments Liaising with suppliers to confirm arrangements and resolve queries Supporting internal teams to ensure bookings run smoothly from start to finish About You We’re looking for someone who is: Highly organised with excellent attention to detail Calm, reliable and able to work effectively under pressure Professional and confident when communicating with customers and suppliers Comfortable managing multiple tasks and prioritising workloads Confident using Microsoft Office and a range of computer systems A good problem solver with sound judgement Naturally customer-focused and committed to high standards A positive team player who takes pride in doing a job well Previous experience within travel, administration, customer service or a similar environment would be advantageous, although industry experience is not essential. Full training will be provided to the right candidate. If you’re someone who takes pride in getting things right, enjoys looking after customers and thrives in a role where accuracy, organisation and service really matter, we’d love to hear from you. Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today

We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement. Key Responsibilities Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement. Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making. Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions. Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management. Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis. Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission. Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services. About You With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement. Closing Date: 27th September 2026 Interview Date: to be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service

About Us At Everest, we are committed to providing high-quality products and exceptional service, delivered by talented individuals who take pride in what they do. Our values are innovation, communication, ownership and collaborative networking, and we are looking for people who share our passion and want to contribute to our continued success. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self-motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

About Us: Join our production team at Anglian Home Improvements, where we specialise in manufacturing high-quality bi-fold doors, doors, and window products. We are committed to delivering exceptional customer service and maintaining the highest standards of quality and efficiency. We are increasing our production workforce due to demand for our products with start dates in March and April, come join us as we expand further and be part of our continued success! Job Description We are seeking dedicated and skilled Night Line Operators to support our production team on our back shift. In this role, you will be responsible for operating CNC machines, saws, and crimpers to build and glaze bi-fold doors, doors, and window products ready for delivery. Your attention to detail and commitment to quality will ensure that our products meet the highest standards and are delivered on time. Key Responsibilities: Operate CNC machines, saws, and crimpers efficiently and safely. Assemble bi-fold doors, doors, and window products to completion. Glaze products to prepare them for delivery. Ensure the right part is used at the right time to maintain high levels of customer service. Build in quality at each step to minimise waste and optimise processes. Collaborate with team members to achieve production goals and maintain a clean and safe work environment. Key Skills and Qualifications: Experience in operating CNC machines, saws, and crimpers. Strong attention to detail and commitment to quality. Ability to work efficiently and meet production deadlines. Excellent teamwork and communication skills. Knowledge of safety protocols and procedures in a production environment. Why Join Us? Competitive Salary Night shift - 5pm to 4am, Mon to Thurs 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Pension Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders Heavily discounted group discount scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Kick-start a New Career This September with Anglian New season. New challenge. New opportunity. September is the perfect time for a fresh start, and we are looking for motivated, customer-focused Field Managers to join our teams at our Norwich and Bar Hill depots. If you have installation experience, enjoy leading people and take pride in delivering exceptional customer service, this is your opportunity to make a real impact with one of the UK's leading home improvement companies. About Us At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role As a Field Manager, you will be at the heart of our daily operations. Working in the field, you will lead and organise our self-employed Installation teams, inspect completed works and help ensure every installation meets Anglian's quality standards. You will play a key role in delivering a first-class customer experience, supporting installers to perform at their best while ensuring installations are completed safely, efficiently and within agreed timescales. Every day brings a different challenge, making this a rewarding opportunity for someone who enjoys being out in the field and making things happen. Key Responsibilities Deliver an exceptional customer experience, adhering to Anglian standards. Monitor 6-7 self-employed installation teams to ensure timely and quality installations. Provide support to installation teams to develop their skills and performance. Handle customer installation queries or issues in a professional and timely manner. Ensure that installations are completed in line with H&S standards. What We're Looking For Knowledge of installation processes and best practices. Good on-site presence and interpersonal skills, with confidence speaking to customers. Previous experience of managing self-employed trades plus a strong understanding of H&S practice in the workplace. Previous experience in a similar role within the home improvement or construction industry. Strong organisational abilities with a keen attention to detail. Valid driver's licence to travel as required within the region. Why Join Us? Competitive salary Pension Company Car 31 days holiday, including Bank Holidays and increasing to 33 days with service within 2 years. An additional paid day for your birthday Paid time off annually to volunteer Comprehensive health and well-being benefits, including access to in-house occupational health and well-being resources, discounted gym memberships, employee assistance programme and mental health resources. Heavily discounted employee purchase scheme on all Company products Group perks and discounts on most major high street retailers, including food shopping, days out, cinema, theatre, dining and mobile phones Salary sacrifice benefits, including pension, cycle to work, electric car purchase and additional annual leave, while potentially reducing your tax and NI contributions Access to extensive financial well-being resources, including flexible pay and competitive savings and borrowing products Employee recognition schemes Ready for a fresh start? Make September the month you move your career forward. Join our team in Norwich or Bar Hill and apply today. Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

At Anglian, we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication and a customer-first approach. Join us and make a real impact in an exciting, fast-paced industry. The Role We’re looking for an experienced, accurate and detail-focused CAD Technician to join our design team at our Norwich head office. In this role, you’ll produce high-quality technical drawings for bespoke, high-end residential projects. This will include preparing drawings for Local Authorities, utility companies, structural engineers and Building Control, while ensuring every design reflects surveying details and remains within manufacturing parameters. You’ll work closely with Surveyors, Structural Engineers, Operations colleagues and management teams to resolve technical queries, keep work progressing and deliver drawings to demanding deadlines. This is an office-based position at our Norwich head office. Key Responsibilities Produce accurate AutoCAD drawings from surveying details and in line with manufacturing parameters. Prepare technical drawings and supporting information for Local Authorities, utility companies, structural engineers and Building Control. Maintain organised, efficient workflows and deliver work in line with agreed key performance indicators (KPIs). Take ownership of technical queries, working with the surveying team and other colleagues to secure clear and timely resolutions. Communicate confidently and professionally with Surveyors, Structural Engineers, Operations colleagues and management teams. Complete tasks accurately within tight deadlines, balancing priorities in a busy environment. Record, scan and upload relevant documentation accurately to company IT systems. We’re looking for someone who: Is proficient in AutoCAD Has experience using SketchUp, although this is desirable rather than essential. Can read and interpret engineering and technical drawings confidently. Has excellent attention to detail and takes pride in producing accurate work. Is highly organised and able to manage priorities and deadlines effectively. Communicates clearly and works collaboratively with technical and operational colleagues. Is confident using Microsoft Office, Outlook, intranet systems and other IT applications. Why Join Us? Competitive salary. 31 days’ holiday, including Bank Holidays, increasing to 33 days with service within two years. An additional paid day off for your birthday. Paid time off each year to volunteer. Comprehensive health and well-being benefits, including access to in-house occupational health and well-being resources, discounted gym memberships, an employee assistance programme, mental health resources and digital GP services. Heavily discounted employee purchase scheme across all Company products. Group perks and discounts with major high street retailers, including food shopping, days out, cinema, theatre, dining and mobile phones. Opportunities for professional development and continuous learning. A supportive and collaborative team environment. Important Information About Right to Work We’re delighted that you’re considering joining our team. Applications for this role can only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, helpful information is available on the UK Government website. Thank you for your understanding. Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Can you turn a good account, into a great one? Our client, a well-established, well-respected, and rapidly growing name in satellite communications and technology solutions, is expanding their sales team as it continues to invest in growth and its people. This is an exciting opportunity to join a collaborative sales environment where account management, business development, technical, and customer support teams work closely together to deliver a joined-up customer experience. The focus is on understanding the customers’ business, building strong relationships, and identifying genuine opportunities to help them get more from their technology solutions. They’re looking for experienced Account Managers and Business Development Managers who want to take ownership of a portfolio, develop customer relations, and drive growth. What you’ll be doing: Managing and growing a portfolio of channel partner or end-user accounts, becoming a trusted advisor to key decision-makers Identifying growth, upsell and cross-sell opportunities, and building clear account plans Keeping CRM and pipeline data accurate and using it to drive proactive follow-up Working closely with business development, operations, technical, and finance colleagues to deliver a joined-up customer experience Building long-term relationships and developing a deep understanding of customers’ businesses and requirements What they are looking for: A combination of business development and account management mindset – someone who can both hunt and farm Curiosity, energy, and a genuine desire to understand customers and their business Strong communication and relationship building skills A proven track record in account management or B2B sales, ideally in a technology, telecoms or channel environment, although industry experience isn’t essential A proactive, self-starting approach and the confidence to identify and pursue new opportunities What’s on offer: Good basic salary with a generous, multi-layered commission structure – OTE typically up to 30% on top Rewards based on both financial performance and the behaviours that support long-term success Genuine opportunities to develop and progress Based at Bawburgh or Great Yarmouth (office-based) Both full-time and part-time candidates welcome A collaborative, ambitious team culture with a strong track record of long-service Process: Virtual interview, followed by in-person interview, psychometric testing, and a presentation. Interested: Closing date: 7 September 2026. Please do not worry if you have not been contacted before the closing date. Get in touch with Emma Baylis at Select Recruitment Specialists

Mobile Vehicle Technician providing servicing, maintenance and repairs via pre-booked appointments at customers’ home addresses or places of work. This is a new and specialist division for the number one national breakdown company in the UK, with over 15 million members. Must have the right to work in the UK. Location: Norwich Pay / salary: £40,170 basic per annum, OTE up to £52,000 per annum Job type: Permanent / full-time role Shift and schedule for the Mobile Vehicle Technician role Home-based, working 40 hours per week across 5 days (Monday to Saturday), 8am – 8pm, working 1 in 4 Saturdays. 1 day of overtime per month = £3,000 additional per year; 2 days of overtime per month = £5,000 additional per year, completely optional – more flexibility, more reward. Benefits for the Mobile Vehicle Technician role • Overtime – flexible and optional overtime, earn up to £5000 per year. • Bonus scheme – based on productivity and quality, earn up to £6000 per year. • 23 days plus bank holidays (rising to 25 with service). • Up to 6.5% matched pension contributions. • Life Insurance cover up to 4x your salary. • Access to a broad range of career progression opportunities and industry-leading training. • Colleague share scheme. • Car salary sacrifice scheme – includes electric vehicle options after 12 months. • Wellbeing support 24/7. • Free breakdown cover for your household. Job Responsibilities for the Mobile Vehicle Technician role • Servicing and repairing vehicles (including EVs) at the customer’s selected location, e.g. driveway or office car park. • Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. • Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. • Use diagnostic tools and software to identify and resolve complex issues. • Communicate with customers about vehicle issues and repair recommendations. • Payment handling through card transactions. • Keep up to date with the latest automotive technology and repair techniques. • Keep accurate records of all work performed and parts used. What you’ll need to be considered for the Mobile Vehicle Technician role • Must have a minimum Level 2 qualification in light vehicle maintenance and repair, or ideally a Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent). • Must have a minimum of 2 years’ post-qualification hands-on experience with vehicles, either in a workshop or a mobile vehicle role. • The ability to work independently, make decisions on the go, and follow procedures. • A customer-focused approach. • Must have a full UK driving licence – max 6 points, no bans. If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Jason Evans – Octane Recruitment MVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch