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Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

We are delighted to be working with a well-established, multi-disciplinary property practice operating across both residential and commercial sectors, now seeking a Trainee Leasehold Surveyor to join their growing team. RICS-accredited graduates receive full support toward the MRICS qualification, while SAVA-qualified candidates can progress via AssocRICS pathways. Based at the Norwich head office, this role offers a structured hybrid working environment with a strong focus on leasehold and valuation work. The position is particularly suited to individuals who enjoy the analytical, legal and technical aspects of surveying. This is an excellent opportunity to begin a long-term career with a quality-driven firm known for developing its surveyors. You will benefit from structured training, strong mentorship, and clearly defined progression routes. Working Hours: • Full-time, • Hybrid working., • £25,000 basic salary, with OTE up to £27,000 in year two, rising with experience, • Travel expenses, • 5 weeks’ holiday, • 4 wellbeing days, • Birthday day off, • RICS fees covered, • Ongoing CPD and structured training, • Rewards scheme, • RICS-accredited degree (BSc/MSc) or SAVA Diploma, • Positive, proactive attitude, • Strong numerical and analytical skills, • Excellent customer service, • Interest in the legal aspects of property and leasehold work, • Good written and verbal communication skills, • Property-related experience (advantageous, not essential), • Leasehold assessments and valuations (mainly desktop-based), • Assisting with residential and commercial valuation work, • Supporting Chartered surveyors with Mortgage Valuations, Home Surveys and Inspections when necessary, • Report writing, risk assessments and client advice, • Working with operational teams to deliver timely, high-quality outputs, • Developing professional skills through structured training and mentoring, • Communicating professionally with clients and stakeholders, reflecting company values., • Helping to develop professional networks within your local area, supporting business growth through relationship building and effective communication by supporting marketing initiatives, contributing to social media content creation, and capturing high-quality images or video for promotional use.

Job Title - Field Service Engineer Location - Covering NR and IP Postcodes Salary: £30,000 - £ Hours) or £36,000 - £ Hours) Shift: Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I'm working with a market-leading materials handling business that's looking to add an experienced Field Service Engineer to its growing team. This role involves servicing, maintaining and repairing forklift trucks and a range of MHE across customer sites within your local area. As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. You'll be fully supported by a strong technical back-office team and benefit from ongoing manufacturer training and development, ensuring you stay up to date with the latest equipment and technologies. Sector - Field Service Maintenance Non-Negotiable Requirements of Field Service Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics., • Recognised Engineering Qualification., • Previously have worked as a Field Service Engineer., • Full Training and Induction Scheme, • Company van & fuel card., • Regular overtime available with Door to Door pay., • Company Pension Scheme For further details contact Matthew Lye at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further detail

We are looking to welcome a professional individual who is passionate about supporting people through some of the most challenging moments in their lives to join our dedicated Homelessness Team As a Housing Solutions Officer, you'll be at the forefront of offering practical, compassionate support to individuals and families in need of housing solutions. You'll be on the frontline of homelessness prevention, thinking on your feet to stop crises before they happen and finding swift, effective solutions when thy do. You will have the chance to make a lasting, positive impact on the lives of residents in need of support. Key Responsibilities • Providing Comprehensive Housing Advice: Every day, you'll work with residents who need urgent help, using your expertise and creativity to offer tailored housing advice., • Preventing and Relieving Homelessness: By exploring every possible avenue, you'll work creatively to help residents stay in their homes or quickly find new, safe accommodation when needed., • Managing Housing Register and Homeless Applications: You'll handle cases with urgency and care, undertaking statutory investigations and ensuring individuals understand the process and their rights, and helping them navigate the complexities of homelessness services., • Handling Complex Caseloads: With the ability to prioritise and multi-task, you'll efficiently manage multiple cases whilst maintaining the highest standards and professionalism., • Cares Deeply About Making a Difference: You'll be driven by a passion for helping people, with the emotional intelligence to support residents during stressful times., • Has Strong Communication Skills: You'll be able to break down complex information, offer clear advice, and advocate for residents when working with landlords and service providers., • Can Juggle Competing Priorities: In a fast-paced environment, you'll stay organised, focused, and responsive to ensure no one falls through the cracks., • Is Compassionate and Customer-Focused: You'll be working with vulnerable individuals who need someone they can trust. We're looking for someone who can build rapport with clients, communicate clearly, and act with integrity at all times., • Is a Problem-Solver with a Positive Attitude: Whether it's negotiating with landlords or finding alternative housing options, you'll take a proactive approach to solving problems in the best interests of the people you support. Closing Date: 3rd May 2026 Interview Date: To be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Head of Service Charges, Rent and Income £65,000 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Head of Service Charges, Rent & Income to provide strategic leadership and operational oversight for Saffron Housing Trust’s service charges, rent application and income collection activities. Ensuring that delivery is compliant, customer-focused, and aligned with best practice whilst maximising income across the 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: • Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes., • Provide visible, values-based leadership contributing to cross departmental collaboration., • Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders., • Oversee the setting, issuing, applying, reconciliation and collection of service charges, personal charges, estate-based charges, and utility charges ensuring compliance with legislation and transparency for residents., • Lead initiatives to enhance tenant and residents’ engagement, ensuring we listen to and act on customer feedback., • Maintain up to date knowledge of government, regulatory requirements, and best practice across the sector ensuring that all policies and processes are kept up to date to maintain regulatory compliance. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: • Degree level or equivalent relevant professional qualification or qualified by experience (E)., • Evidence of continued professional development (E), • Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D)., • Membership with the Chartered Institute of Housing (CIH) or The Property Institute (formerly IRPM) (D). Experience: • Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting., • In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate)., • Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents., • Experience of income collection and welfare benefits., • Experience in creating and developing policy and procedures., • Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards., • Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations., • Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans., • Experience in leading customer facing teams and a history of customer excellence & performance against KPI’s., • Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery., • Extensive stakeholder management of both internal and external stakeholders. Skills, Knowledge and Abilities: • Extensive knowledge of government policy, legislation, regulations, in relation to service charges, rents and collections., • Extensive knowledge of leases, tenancies, legislation, and case law in relation to income collection, service charges and rents., • Knowledge of developing IT systems for managing service charges, rents and income collection., • Comprehensive knowledge of the Landlord and Tenant Act 1985 & Housing Acts., • Knowledge of the Regulator of Social Housing’s Consumer Standards (2024) and new inspection framework., • Knowledge of sector risk themes and the impact of these on service charges, rent and income collection., • Coaching and leadership skills to enable a team to develop to achieve its full potential., • Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents., • Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively., • Excellent skills in financial modelling, budgeting, and forecasting, • Proficiency in using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: • People centred committed to a coaching culture that empowers staff, colleagues, and residents., • Strategic and outcome-focused with a strong grasp of governance and accountability, who balances financial rigor, with social purpose and pragmatism. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Service Charge & Rent Officer £39,330 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Service Charge & Rent Officer to lead on managing agents and carry out the administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: • Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents., • Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs., • Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation., • Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements., • Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: • Degree level or equivalent relevant professional qualification or qualified by experience., • Evidence of continued professional development, • Have or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar. Experience: • Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing., • Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate)., • Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents., • Understanding of welfare benefits., • Experience in operational management in a customer facing team., • A track record of customer excellence and performance against KPI’s, • Experience of change management and supporting changes in software and systems., • Experience of working within a customer-focused environment and handling challenging customer interactions., • Knowledge of housing management software and systems used to manage service charge billing and reporting., • Experience of modifying and maintaining policy and procedures., • Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations., • Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery., • Experience of stakeholder management of both internal and external stakeholders. Skills, Knowledge and Abilities: • Knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice, • Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents., • Knowledge of developing IT systems for managing service charges & rents., • Knowledge of the Landlord and Tenant Act 1985 & Housing Acts., • Strong ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents., • Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner., • Strong skills in financial modelling, budgeting, and forecasting, • Proficiency in using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: • A collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally., • Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues., • Strong organisational and time-management skills, with the ability to manage competing priorities effectively., • Elevated level of attention to detail and accuracy in financial and service charge calculations., • Strong interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents., • Proficient in Microsoft Office, particularly Excel, and housing management software systems., • A proactive approach to continuous improvement and process development., • This role may require occasional travel to different properties and meetings across the Housing Association’s portfolio., • A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check

Tenancy Enforcement Specialist Location: Norwich, Norfolk Duration: 2 months Initial period Hours: 09:00am - 16:00pm Days: Monday to Friday Pay rate: £20.08 per hour We are delighted to be supporting our client in the recruitment of a 'Tenancy Enforcement Specialist' role on a full-time, temporary basis! Purpose of the role: • To ensure the effective management of housing stock and neighbourhoods through providing an efficient, effective and customer focused tenancy enforcement service. Key responsibilities: • To receive internal and external referrals of high level cases of ASB and to take appropriate steps to resolve these cases within policies and procedures., • Provide training, support, and advice to other members of staff for low level tenancy breaches and ASB., • To draft appropriate legal notices in respect of enforcement action., • To draft witness statements on behalf of victims and to represent when required., • To produce statistics relating to ASB casework and KPI’s on a monthly basis., • To work closely with other organisations involved in tackling issues of anti-social behaviour. Key person specification: • Minimum of 5 GCSE’s, grade C or above, or equivalent, to include Maths and English Language., • To possess a high level of interpersonal skills., • Ability to use IT systems effectively, including MS Office Word, Excel and Outlook., • Full Driving Licence, • Possess and demonstrates a high level of knowledge of legislation, current issues and good practice in relation to Anti-Social Behaviour. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Neighbourhood Officer • Temporary Contract (until 27 April 2026 cover sickness probably longer), • Salary: £36,255 per annum / £18.84 per hour plus holiday pay, • Location: Norwich City Centre Day-to-day of the role: • Responsible for the delivery of tenancy and estate management services, including the allocation and letting of empty homes and management of mutual exchanges., • Address anti-social behaviour in line with association policies and procedures, collaborating with community and statutory/non-statutory agencies., • Participate in County Court hearings for injunction and possession as required., • Work closely with the Tenancy Support Team to ensure tenancy sustainment and improve life opportunities for tenants., • Collaborate with the Income Recovery Team to maximise the association’s income and undertake visits to tenants in arrears as part of the income recovery process., • Provide tenants and prospective tenants with advice and assistance on basic welfare benefits to maximise household income., • Lead on resident consultations and work with various agencies to develop good neighbourhood relations., • Experience in tenancy agreements, contract and housing legislation., • Understanding of the roles of landlord and tenant., • Knowledge of welfare benefits relevant to tenants in social housing., • Proven experience in customer service, both face-to-face and over the phone., • Experience in multi-agency/partnership working., • Desirable: CIH approved housing qualification or working towards one., • Must have a driving licence and use of own vehicle with business use on insurance policy. Mileage will be reimbursed.

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking an experienced and detail-oriented CAD technician to join our design team at our Norwich head office. You will provide technical drawings for high end, bespoke residential projects for customers, including the preparation of drawings for local authorities, utility companies, structural engineers and Building Control. Key Responsibilities • Provision of accurate AutoCAD drawings to surveying details within manufacturing parameters, • Maintaining clean workflows and performance in line with key performance indicators (KPI’s), • Driving actions for queries to be resolved with surveying team and technical requirements, • Communication with Surveyors, Structural engineers, Operations and management teams, • Task completion within tight deadlines, • AutoCAD / Solid Works Proficient, • SketchUp Proficient (desirable), • Excellent IT literacy i.e., Microsoft Office, Outlook and Intranet, • High attention to detail & accuracy, • Competitive salary, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services, • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Opportunities for professional development. Please click to apply today! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

About Pikl Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests. With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators. About the role The Head of Data Science will lead Pikl’s data science strategy, advanced analytics capability, and decision intelligence roadmap. This is a technical leadership role with a strong emphasis on hands on model development and advanced analytics while building and scaling a high-performing, multidisciplinary team. You will oversee the end-to-end development and deployment of machine learning models and predictive analytics, while also managing the Business Intelligence (BI) and Data Analysis functions. This is a high-impact role requiring a balance of rigorous technical execution and strategic leadership to ensure Pikl harnesses data to optimise pricing, enhance customer experiences, and support international expansion. Key Responsibilities Technical Leadership & Data Science Execution • Design, build and deploy predictive models, pricing algorithms, and segmentation frameworks., • Apply statistical modelling, machine learning and experimentation techniques to real‑world business problems., • Use Python, R and SQL for data exploration, feature engineering, modelling and evaluation., • Select appropriate techniques such as regression, tree‑based methods, clustering, time‑series analysis and experimentation., • Ensure models are robust, interpretable and suitable for use in regulated decision‑making., • Monitor model performance, manage iteration and refine approaches as data, markets and products evolve. Strategy & Functional Leadership • Build, mentor, and lead a team comprising Data Scientists, BI Analysts, and Data Analysts., • Define and own an enterprise-wide strategy that aligns advanced data science with core BI reporting and MI frameworks., • Champion a culture of experimentation, evidence-based decision-making, and continuous technical improvement across the data function., • Champion a commercial mindset ensuring technical development is tethered to clear business KPIs and Pikl’s core growth strategy. Cross-Functional Collaboration & Decision Support • Act as a key technical partner to Pikl’s Exec Team and Underwriting, Pricing, Product, and Finance functions to provide actionable decision-support solutions., • Oversee the delivery of strategic dashboards and MI that empower stakeholders with clarity on business performance., • Support market expansion and operational scaling by providing analytical expertise and performance optimization insights. Data Infrastructure & Compliance • Partner with Engineering and Technology teams to ensure data pipelines and tooling to support scalable analytics and product development., • Drive best practices in data ethics, privacy, and quality assurance, ensuring compliance with regulatory standards. About you • Significant experience in hands‑on data science roles, with strong grounding in statistics, machine learning and analytical problem‑solving., • Expert capability in Python and/or R, with strong SQL skills and experience working with complex datasets., • Experience owning analytical problems end‑to‑end, from data exploration through to recommendation and impact., • Demonstrated ability to provide technical leadership, mentoring and direction to other data scientists or analysts., • Strong communication skills, with confidence engaging senior stakeholders and executive leadership., • Highly analytical, commercially aware and pragmatic, with sound judgement and decision‑making ability., • Able to be in our Norwich office 2-3 days per week. Desirable but not essential • Relevant academic or professional background in data science, mathematics, statistics, economics or a related field., • Experience applying data science in insurance, travel, platform or marketplace businesses., • Background in startups, scaleups, MGAs or digitally‑led regulated environments., • Experience building or operating pricing, risk or decisioning models in production. Our Values At Pikl, our values are the foundation on which our success is built. They guide how we work together, how we make decisions for customers and colleagues, and what we recognise and reward. Possibility We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly. People We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress. Progress We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through. Why work at Pikl • Flexible working conditions, access to an incredible in-person working space, • Support from an awarding-winning CEO & Founder, • Annual holiday entitlement of 28 days plus bank holidays, • 35 hour working week, • Death in service scheme, • Access to wellbeing services, • Training and development opportunities, • Social events

JOB PURPOSE: To lead and deliver all sales activity within Quentor’s Motorsport sector (excluding Formula 1), with responsibility for driving revenue growth, developing strategic customer and distributor relationships, and supporting the wider commercial objectives of the business, including: • Building, maintaining and developing strong, long‑term relationships with both new and existing customers, ensuring consistently professional, timely and high‑quality communication., • Developing and managing relationships with appointed USA distributor(s), actively supporting sales growth and market penetration within the US market., • Gathering, analysing and communicating sales intelligence, including potential new markets, customer trends and product development opportunities, to the Management Team., • Identifying and evaluating market expansion opportunities and implementing actions to increase market share across key Motorsport segments., • Contributing to financial forecasting by supporting sales input, opportunity tracking and revenue projections., • Supporting the preparation and delivery of regular sales reports and associated commercial reporting., • Developing, maintaining and controlling monthly and annual Sales Plans to deliver agreed growth initiatives and commercial targets., • Planning and undertaking customer visits in the UK and internationally, as required, to support relationship development and sales opportunities., • Supporting the implementation, ongoing use and continuous improvement of the CRM system, including associated sales processes, data quality and reporting., • Organising and managing additional field sales activities and events, including exhibitions and trade shows. This role combines business development, sales execution, project oversight and strategic relationship management with a strong technical focus, enabling sustainable revenue growth and long‑term customer partnerships. Alongside, this role ensures technical credibility sits alongside commercial responsibility, allowing confident on‑site engagement around technical solutions, measurement, design input and constructability to support informed decision‑making and successful project delivery. KEY RESPONSIBILITIES AND ACCOUNTIBILITIES: 1. Sales Management: · Lead and manage all sales activities, including maintaining relationships with existing customers, developing new business opportunities, hosting technical sales meetings, organising sales leads, managing customer accounts, and promoting Quentor’s products in a structured and professional manner across relevant markets. · Establish, develop and maintain strong working relationships with the appointed USA distributor(s), and any future distributors, to deliver sales growth in the region, including: o Conducting regular (at least monthly) update and review calls via Microsoft Teams. o Providing timely support to distributor enquiries and delivering product training where required. o Undertaking customer and event visits, including direct sales engagement. o Managing US based opportunities from initial enquiry through to order placement. o Acting as the primary commercial interface between the distributor and the internal design team, ensuring clear communication, accurate specifications and aligned expectations. · Plan, organise and coordinate field based sales activities and events, including appointment scheduling, travel and accommodation arrangements, exhibition planning, logistics, and on site presence. Typical annual activity may include multiple extended stay outdoor motorsport events in the UK and internationally, exhibition events including set up and pack down, and additional day based customer visits. · Develop, manage and control the annual and ongoing sales forecast and plan, including: o Identifying and progressing sales growth initiatives through structured monthly and annual Sales Plans. o Producing annual and quarterly sales plans, including associated selling and promotional costs. o Gathering internal and external sales and market intelligence to inform monthly, six monthly and annual forecasting. o Communicating sales plans, performance and outlook to the Management Team on a regular basis. · Establish and maintain effective internal customer data management structures to support sales, reporting and decision making. · Support the marketing function by providing sales led content, customer updates, project news and market insight to support brand visibility and sales growth. · Promote a culture of high quality customer care and service across the business, embedding effective sales practices and professional standards. · Produce regular sales reporting in an appropriate format, including opportunity pipeline analysis, key opportunities, conversion rates, sales cycle data, and agreed sales KPIs. · Support the implementation, ongoing use and continuous improvement of the CRM system as a central sales management and reporting tool, including: o Defining and embedding effective sales process flows. o Working closely with the Finance & Commercial Director and ERP/CRM system partners to configure system functionality. o Using the CRM system daily to capture, maintain and analyse sales activity and customer data. o Leveraging CRM data to support marketing activity and decision making. o Managing customer, contact, lead and project data, including values, stages and key dates. 2. Working with Customers: · Act as a consistent ambassador for Quentor, presenting a positive, professional and credible image at all times. · Establish and maintain long‑term partnerships with existing and potential Motorsport customers, ensuring Quentor is the preferred and first point of contact for garage walling, garage furniture and logistics‑based case solutions. · Develop and maintain strong relationships with customers in non‑motorsport markets to position Quentor as the supplier of choice. · Engage directly with customers at all levels to understand their technical, operational and commercial requirements and, in collaboration with the design team, develop outline proposals and detailed technical solutions that maximise conversion success. · Maintain accurate customer enquiry records and ensure a consistently high level of customer service throughout the sales lifecycle. · Negotiate commercial and contractual terms with customers in line with agreed business objectives. · Work closely with customers on‑site to scope technical requirements, undertake measurements, support the design process and ensure proposed solutions are practical, buildable and commercially viable. 3. Working with Quentor: · Work collaboratively with all internal departments, including design, production and finance, to support effective project delivery and overall business performance. · Adhere at all times to Quentor’s Health and Safety procedures as set out in the Company Handbook. · Comply with, and support the continuous improvement of, quality, environmental and health & safety procedures in line with ISO9001, ISO14001 and ISO45001 standards. · Ensure all working methods, quality standards and health and safety practices are conducted in accordance with Quentor’s policies, procedures and core principles. 4. Partnership & Relationship Manager: • Build and maintain long-term strategic relationships with clients, partners, and key stakeholders., • Act as the primary relationship owner for assigned accounts., • Develop trusted-advisor status with customers through regular engagement and proactive communication., • Identify opportunities to expand partnerships, increase account value, and support mutual growth., • Manage partner expectations, resolve issues, and drive ongoing satisfaction and retention. PERSON PROFILE: PERSONALITY: · Self-driven with a positive outlook, and a clear focus on high quality and business success. · Keen for new experience, responsibility and accountability. · Excellent communication skills. · Able to positively influence others to achieve results that are in the best interest of the organisation. · Well presented with a clear understanding of good business practices and ethics. · Mature approach, credible, and comfortable in dealing with customers, colleagues, and suppliers alike. · A methodical and logical approach to work with a technical aptitude, with a high level of attention to detail. · Adaptable, reliable, tolerant, and determined. · Sufficiently mobile and flexible to travel to customers both within and outside the UK when required, and at short notice. PERSONAL SITUATION: · Able to commute reliably to office base near Norwich on a daily basis. · Able to spend several nights away per month, when necessary and sometimes at short notice. · Must have clean or near clean driving licence. BUSINESS AND SELLING SKILLS: · Must be an excellent telephone communicator as well as having extensive experience of dealing face-to-face with Customers with proven Sales success. · Able to communicate verbally and via precise written media at all levels. · Able to demonstrate success and experience in a technical sales related background. · Able to demonstrate commercial acumen to a high level. SPECIFIC JOB SKILLS: · Prior sales management experience, ideally within motorsport (but not essential) or similar arena. · Experience of fully using a CRM system · Courteous nature with flexibility in skills and attitude to work are essential. · Able to work to very tight dead-lines. · Ability to multi-task and concurrently control multiple projects · Proven ability to website amendments, marketing literature, sales communication, etc. · Confident and competent to drive throughout the UK and many international locations.

Bathroom Installation Manager Norwich Up to £50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Norwich and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Norwich or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: • Conducting a technical survey within the customers property to enable right first-time installation., • Oversee installation teams throughout the install., • Conduct regular site visits to quality check and resolve any site-based issues., • Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / o...

Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: 1x Permanent and 1x Fixed Term Contract until January 2027 Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: • Pr...

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Office Manager - Norwich – Burdens and Fusion Utilities Brilliant Opportunity to Step Up to Manager No Weekend Working!! So, who are we? We are Burdens and Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Office Manager based in Norwich you’ll be responsible for: • Leading the sales office, managing a sales team of two, • Building and maintaining strong relationships with internal stakeholders and external customers, ensuring excellent service, • Managing your own customer ledger, • Analysing sales reports, • Conducting performance reviews, 1:1s, recruitment, and providing cover for the Branch Manager when required. This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am -5.00pm And here’s what we’d like you to have: • Industry knowledge in a civils or merchants background is essential, • A Strong sales background with proven ability to build lasting customer and stakeholder relationships, • Excellent communication skills and a collaborative approach to team and customer engagement We look forward to receiving your application! #ACMM150

Complaints Handler Agile Hybrid Homeworking - Based at any of our offices (Norwich, Gt Yarmouth, Dereham or Kings Lynn) Full time, 37 hours a week, Monday – Friday Starting Salary at £32,558, with future progression opportunities to £34,635 per annum Permanent Contract About the role We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part in ensuring that complaints are handled efficiently and effectively, managing the administrative process to help Broadland maintain compliance with complaint-handling requirements. Some of the main duties of the role will be: To provide excellent customer service when interacting with complainants, adhering to our service standards and meeting the diverse needs of our residents. To provide feedback to the Customer Experience Manager to ensure continuous improvement of processes. Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Customer Experience manager informed at all times. To collate detailed information to respond to requests from the Housing Ombudsman Service. To ensure complaints are responded to and acknowledged in a timely, empathetic and friendly way, considering the needs of the individual residents. For full details on the role, please see the job description About You The successful candidate will have a strong knowledge and experience within the social housing sector. Have experience working within a busy and fast-paced environment, be organised and self-motivated with excellent communication (both written and verbal) skills. The ideal candidate will have experience in administration and exceptional customer service skills. An understanding of dealing with complaints from the first stage and working within a complaints team would be beneficial. You will be a strong impartial active listener. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their contracted office location (TBC) We offer staff many great benefits such as: Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day. Generous contributory pension scheme. Access to an Employee Assistance Programme to support you when you need it! Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks. Utilities allowance to support hybrid home workers. (delete if not applicable) Lots of training opportunities. And many more – Please see our benefits document available on our website! For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email: Closing date: Midnight on Wednesday 22 April 2026

Scheme Manager (Non-residential) Norwich Starting salary at £28,785, with progression opportunities too £30,622 per annum Full Time, 37 hours per week (Monday to Thursday 8.00am to 4.00pm and Friday, 8.00am – 3.30pm) Permanent About the Role We have an exciting opportunity for a Scheme Manager covering our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our residents to enable them to live as independently as possible. The role involves: • Responsibility for delivering welfare, support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible., • Assisting tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods, • Allocating and letting of empty homes within the schemes About You The role is extremely customer focussed and partnership working will often be required in order to meet the customer’s needs. Experience of multi-agency working and a good knowledge of local services is desirable. The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing. Experience in a similar role is beneficial. All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it., • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Lots of training opportunities., • And many more – Please see our benefits document available on our website! For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email: Closing date: Midnight on Wednesday 15 April 2026

Scheduler Hybrid Homeworking with office base in Norwich (a minimum of 2 days per week in the office) Full time, 37 hours a week, Monday – Friday Starting Salary at £27,025, with future progression opportunities to £28,750 per annum Permanent Contract About the role We have an exciting opportunity for a Scheduler to join our busy Team. To help support our repairs service in delivering effective and efficient scheduling in an aim to help maximise productivity and improve resident satisfaction. Some of the main duties of the role will involve: • Activity scheduling work to be completed in the relevant timescales and ensuring that diaries are scheduled efficiently and proactively for best use of time for our Operatives About You We are looking for someone that is organised, proactive and hard-working. Someone that can manage their time and diaries efficiently and use their own initiative on a daily basis. Experience of working within a customer facing role (or over the phone) where clear and effective communication is essential and experience of working in a similar role, ideally in the housing or maintenance sector is beneficial. The successful candidate will be proficient in using IT and Microsoft programmes and a digital champion for others within Broadland. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU / NR2 2PL). We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it., • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers, • Lots of training opportunities. Closing date: Midnight on Wednesday 08 April 2026

PA to Executive Resources Director Agile Hybrid Homeworking, office base in Norwich Full time, 37 hours a week, Monday – Friday Starting Salary at £36,255 per annum 12-month Contract About the role As our PA to the Executive Resources Director, you’ll be at the centre of a dynamic directorate providing confidential, high‑level administrative support and keeping everything running smoothly day-to-day. You’ll be the first line of communication for a wide network of senior leaders and external partners, helping to nurture strong relationships across the organisation and beyond. The role involves: • Assisting in developing and maintaining good relationships and being the first line of communication for the Executive Resources Director, and the many varied contacts including Directors and Senior Managers of the wider Association and external organisations., • Responsibility for organising and providing administrative support to our Group Audit and Risk Committee, Broadland Meridian Board and Funding Task and Finish Group., • Maintaining directorate plans and liaising with/supporting Heads of Service within the Resources and Business Services directorate to ensure key deliverables are achieved., • Playing an active role in project work within Resource and Business Services directorate and supporting the Executive Resources Director where appropriate., • Supporting our customer complaints process as appropriate/necessary by arranging panel meetings and producing detailed information packs. Liaise with colleagues, directorate, residents, Board Members and external organisations in line with policies and procedures., • Support the Head of Risk, Assurance and Data Analytics with the Subject Access Request process. About You The successful candidate will have excellent organisation and communication skills and be delivery focused. They will also maintain the highest levels of professionalism, integrity and confidentiality given the contacts and information they will have access to. Prior experience as a PA is not essential but desired. The ideal candidate will have knowledge of Microsoft Office applications, hold a driving licence and have access to their own vehicle as travel may be required throughout Norfolk. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it., • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Closing date: Midnight on 22 April 2026

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trained up to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads visiting customers in their own homes, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking ...

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgr...

Salary: Starting Salary at £36,255 per annumShift Hours: Temporary PA to Executive Resources Director Agile Hybrid Homeworking, office base in Norwich Full time, 37 hours a week, Monday – Friday Starting Salary at £36,255 per annum 12-month Contract About the role As our PA to the Executive Resources Director, you’ll be at the centre of a dynamic directorate providing confidential, high‑level administrative support and keeping everything running smoothly day-to-day. You’ll be the first line of communication for a wide network of senior leaders and external partners, helping to nurture strong relationships across the organisation and beyond. The role involves: • Assisting in developing and maintaining good relationships and being the first line of communication for the Executive Resources Director, and the many varied contacts including Directors and Senior Managers of the wider Association and external organisations., • Responsibility for organising and providing administrative support to our Group Audit and Risk Committee, Broadland Meridian Board and Funding Task and Finish Group., • Maintaining directorate plans and liaising with/supporting Heads of Service within the Resources and Business Services directorate to ensure key deliverables are achieved., • Playing an active role in project work within Resource and Business Services directorate and supporting the Executive Resources Director where appropriate., • Supporting our customer complaints process as appropriate/necessary by arranging panel meetings and producing detailed information packs. Liaise with colleagues, directorate, residents, Board Members and external organisations in line with policies and procedures., • Support the Head of Risk, Assurance and Data Analytics with the Subject Access Request process. About You The successful candidate will have excellent organisation and communication skills and be delivery focused. They will also maintain the highest levels of professionalism, integrity and confidentiality given the contacts and information they will have access to. Prior experience as a PA is not essential but desired. The ideal candidate will have knowledge of Microsoft Office applications, hold a driving licence and have access to their own vehicle as travel may be required throughout Norfolk. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it., • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Please be advised, if we receive sufficient amount of applications the job advert may close before its end date. Closing date: Midnight on 22 April 2026

Job Title - Field Service Engineer Location - Covering NR and IP Postcodes Salary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours) Shift: Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I'm working with a market-leading materials handling business that's looking to add an experienced Field Service Engineer to its growing team. This role involves servicing, maintaining and repairing forklift trucks and a range of MHE across customer sites within your local area. As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. You'll be fully supported by a strong technical back-office team and benefit from ongoing manufacturer training and development, ensuring you stay up to date with the latest equipment and technologies. Sector - Field Service Maintenance Non-Negotiable Requirements of Field Service Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Electrical, Mec...

Customer Sales Team Leader Are you a people-first leader with a passion for delivering exceptional service while achieving sales outcomes? Red Recruitment are recruiting a motivated Customer Sales Team Leader who can champion outstanding customer experiences while driving strong consumer sales performance. You'll lead a team that provides empathetic support, builds trust with customers and their families, and confidently guides them through their telecare options to ensure they feel safe, informed, and reassured. Benefits and Package for a Customer Sales Team Leader: Salary: up to £32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Sales Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing, collaborative team. Set clear expectations, provide structured feed...

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!! JOB DESCRIPTION: As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care. • Deliver top-notch customer service, exceeding expectations., • Prepare and manage precise travel documentation., • Handle amendments and bookings with keen attention to detail, • Collaborate with departments to resolve travel queries efficiently., • Secure customer satisfaction for repeat business and referrals, • Process payments and liaise with suppliers to confirm bookings. EXPERIENCE: • Experience of working within the Travel Industry (preferable), • Excellent customer service and communication skills., • Administrational experience, • Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus), • Ability to thrive in a busy, fast-paced environment, • A strong ability to resolve all booking...

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trained up to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads visiting customers in their own homes, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking ...

Administrator Agile Hybrid Homeworking with office base in Norwich Full time, 37 hours per week (Monday to Friday) Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum 9 Month Contract About the role We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support. Main duties may include: To assist in maintaining digital filing systems and uploading documents to the Association’s management system efficiently and effectively to meet regulatory needs To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies. To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes To assist in the administration of survey returns To respond to property related internal and external queries in a timely manner. Supporting with ad hoc administration requests To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland. To assist with the outsourced post function. For full details on the role, please see the job description , and review role 2 for specifics About You The successful candidate will have a minimum of 5 GCSE’s including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years’ experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). We offer staff many great benefits such as: Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day. Generous contributory pension scheme. Access to an Employee Assistance Programme to support you when you need it. Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks. Utilities allowance to support hybrid home workers. Lots of training opportunities. And many more – Please see our benefits document available on our website. For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on and leave a message or email: Closing date: Midnight on Wednesday 6 May 2026

Accelerate Personnel are actively recruiting on behalf of our client for a Class 2 Drivers, within the Norwich area for day work. Our client is the UK's largest independent stockholder and service provider to the road transport industry. Learn more about the general tasks related to this opportunity below, as well as required skills. This role will involve delivering various products, up to a maximum of 25 drops. Typically covering East Anglia, Cambridgeshire and Suffolk. You may be required to complete a maximum of 3 collections per shift. For this role you will be expected to carry out all vehicle checks prior to departure, refuel at the end of your shift and hand all completed paperwork/keys to the transport office along with downloading your tachograph card. We work closely with our drivers to offer flexibility and accommodate hours and shifts to suit your needs. Requirements - Full UK driving licence with valid Category C / HGV2 entitlement Valid CPC Card Valid digital Tachograph Card What Accelerate Personnel can offer - £13.70 per hour 8 hours minimum guaranteed pay per day Weekly pay Dedicated driving team available 24/7 on call Driver referral scheme If this Class 2 driving role sounds of interest, please contact the Driving team at Accelerate Personnel or apply below. xrnqpay Accelerate Personnel acting as an employment business. Keywords class 2 driver , driving , work , jobs , norfolk , norwich , category c , hgv2 , hgv , class 2 , hgv , truck , trucks , deliveries , delivery , driver , driving , vans , customer service , driving

Horticulture Sales Executive Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Home-Based Role with Travel Across the UK England Passionate about plants? Love selling to growers? Ready to support them by supplying quality young plants to nurseries across the UK? What Will You Be Doing? You'll manage existing customers and develop new accounts across the UK. Your goal is to maximise sales and long-term profitability through strong relationships, excellent customer service, and proactive market development. Key Responsibilities: • Build and maintain strong relationships with growers and suppliers, becoming their preferred partner., • Manage your own diary, maintaining regular customer contact via face-to-face visits, Teams calls, phone, and email., • Identify and attract new customers through market research and persistence., • Provide quotations, manage pricing, promote seasonal offers, and contribute to the company's growth strategy., • Work closely with the office team to ensure a smooth process from order to delivery. What Do You Need? • Previous experience selling to commercial UK growers., • Knowledge of young plants is ideal, but experience in growing media, fertiliser, or other nursery supply products is also welcome., • Self-motivated and well-organised, capable of managing your own schedule and targets., • Comfortable using Microsoft Excel, Word, and email., • UK driving licence and ability to travel regularly, including occasional overnight stays. What's Next? For an informal chat, call me, Sarah, on , email , or send a message on LinkedIn. xrnqpay Don't worry if your CV isn't up to date, just send over what you've got and we can take it from there!

Delegate Sales Executive Location: Norwich, NR3 You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Salary: £28,000 base per annum with OTE £40,000 Contract: Full Time, Permanent Benefits 25 days annual leave + bank holidays Healthy commission structure Hybrid and flexible working options Free fruit in the office Free breakfast every Friday Why Join Us Finelight Media Ltd, in strategic partnership with A-Team Group since 2024, is entering an exciting new phase of growth. Together, we combine Finelight Media's marketing expertise with A-Team Group's long-established reputation in delivering high-quality industry insights and events. In 2025, we successfully launched our first manufacturing-focused event alongside a series of well-received, industry-specific webinars, marking the beginning of a powerful joint venture designed to scale rapidly. As we expand our event portfolio and build on the momentum of our first year, we are now seeking a dedicated Delegate Sales Executive to join our growing team. The Role This role is central to driving attendance at our events and webinars by identifying, building, and engaging targeted audiences. The focus will be on proactive outreach, primarily through calling, and developing high-quality contact lists to ensure our programmes reach the right delegates. The role is diverse and high volume and requires an exceptionally well-motivated, organised, and proactive professional, a strong team player and communicator, who is looking to develop our market leading portfolio of events and products. You need to be able to work across multiple initiatives, as well as support new ideas and processes within the team. You should be very comfortable with customer relationship management. Joining us now means becoming part of a team structured to accelerate the next stage of growth. You will play a key role in helping two established businesses elevate this joint venture, expand our reach, and deepen our impact across the industries we serve. Key Tasks/Responsibilities With support - develop call scripts, research prospects, build targeted lists, and conduct outreach (calls and emails) to secure high-quality delegates across our event and webinar portfolio. Research and develop target lists for events, awards and webinars, with support as you become familiar with our audience segmentation. Conduct direct outreach to secure attendance for full-day summits, half-day briefings, roundtables, and client-hosted lunches or dinners engaging senior industry executives (primarily free-to-attend) as well as vendors (primarily paid tickets). Attend events to network with delegates, strengthen relationships, and support our community-focused approach. Conduct outreach to vendor-side prospects to open opportunities for commercial conversations around event, webinar, or guide sponsorship. Monitor editorial channels for relevant contacts quoted experts, featured executives, and vendor representatives and engage them to convert into community membership. Track performance and engagement quality throughout campaigns and conduct post-event analysis. Continuously update, refine, and expand our contact database through ongoing data mining. Use social media channels to engage our audience, build relationships, and attract new contacts. Collaborate closely with the editorial and marketing teams on outreach initiatives that support our broader product strategy. Key Skills A minimum of 2 years' experience in B2B events with a proven track record of securing delegates for conferences, briefings, webinars, or similar formats. Excellent organisational and multi-tasking skills, with the ability to manage multiple outreach streams, deadlines, and audience segments simultaneously. Outstanding verbal and written communication skills, ensuring professional, confident, and effective interaction with both internal teams and external stakeholders. Experience working with CRMs, ideally HubSpot, including data entry, list building, segmentation, and performance tracking. A collaborative mindset, capable of thriving within a small, close-knit team built on trust, respect, and transparency. Comfort working in deadline-driven environments, maintaining quality and consistency under pressure. High-level customer service ability, with experience building strong relationships with external contacts, such as speakers, sponsors, and senior delegates and ensuring communications are timely and of the highest quality. Strong interpersonal and people skills, contributing positively to team culture and interactions. xrnqpay Self-motivated, mature, and determined, with the initiative to drive tasks forward independently while aligning with team goals. If you're ready to play a pivotal role in scaling a fast-growing event portfolio and want to be part of an ambitious team, we'd love to hear from you. Click on APPLY today No Agencies Please

Service Charges & Rent Manager £49,680 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure that service charge, estate-based charges and utility billing arrangementscomply withthe relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation. Provide clear and transparent communication to residentsregardingservice charge billing, including responding to queries and explaining charges in an understandable manner. Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions. Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction. Deliver a high standard of customer service ensuring customer outcomes are effectively delivered. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Degree level or equivalent relevant professional qualification or qualified by experience (E). Evidence of continued professional development (E) Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D). Experience: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track recordof customer excellence and performance against KPIs Experience of change management and being and subject matter expert for changes in software and systems. Experience of working within a customer-focused environment and handling challenging customer interactions. Knowledge of housing management software and systems used to manage service charge billing and reporting. Experience ofmodifyingand maintaining policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPIs. Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders. Skills,Knowledgeand Abilities: Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents. Knowledge of developing IT systems for managing service charges & rents. Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts. Knowledge of the Regulator of Social Housings Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms. Coaching and leadership skills to enable a team to develop to achieve its full potential. Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents. Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively. Strong customer service skills, with a focus on resolving queries and complaints ina timelyand professional manner. Strong skills in financial modelling, budgeting, and forecasting Proficiencyin using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: Coaching and leadership skills to enable a team to develop to achieve its full potential. Adopts a collaborative approach and excels in building andmaintainingstrong stakeholder relationships internally and externally. Strong analytical and problem-solving skills, with the ability to interpret financial data andidentifytrends or issues. Skilled in gathering andleveragingcustomer feedback to drive continuous improvements. Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively. High levelof attention to detail and accuracy in financial and service charge calculations. Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents. Proficient in Microsoft Office, particularly Excel, and housing management software systems. A proactive approach to continuous improvement and process development. This role may require occasional travel to different properties and meetings across the Housing Associations portfolio. A flexible approach to work may berequiredduring peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can doa great jobfor our tenants. We trust our colleagues to do the rightthingand we are looking for people whose values are aligned with ours (PACE Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop,parkor a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.c272c101-f45c-4783-b4a0-50ad222b87c0

Starting on £34,000 you will increase £1,000 each time after completing 6 and 12 months of service to £36,000 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on license with valid DQC and Tacho card Maximum of 6 points on license and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you! TPBN1_UKTJ

Service Engineer / Field Service Technician / Compressor Engineer required to join a global, market leading engineering manufacturer. The Successful Service Engineer / Field Service Technician / Compressor Engineer will be fully remote, providing electrical and mechanical repair, service and maintenance on compressed air systems at customer sites across Norfolk, Suffolk, Cambridge and surrounding areas. Full product training provided. The Service Engineer / Field Service Technician / Compressor Engineer will ideally have a service background in compressed air, air filtration, nitrogen generators, vacuum pumps, or relatable compressed air equipment. Package £38,000-£42,000 depending on experience Company van - door to door pay Company phone and laptop 25 days holiday + bank holidays Company pension + shares scheme Overtime Additional benefits Service Engineer / Field Service Technician / Compressor Engineer Role To provide electrical and mechanical repair, service and maintenance of compressed air equipment at customer sites across Norfolk, Suffolk, Camebridge and surrounding areas. The Compressor Service Engineer will undertake planned and preventative maintenance, provide advice, diagnostics, fault finding of compressed air systems, vacuum pumps, blowers & dryers, air filtration and other compressed air products. Maintain, repair and install air compressors, vacuum pumps, blowers & dryers, filtration and other compressed air and pneumatic equipment. Installing compressed air systemsinto all forms of the manufacturing industry. Perform emergency breakdown fault finding and repairs on various compressed air equipment. Commute to the office near Thetford 2/3 times a week for parts collection and training. Liaise with various engineering departments. Service Engineer / Field Service Technician / Compressor Engineer Requirements Proven diagnostic skills on complicated electrical / mechanical engineering systems. Full product training provided. Experience as a Field Service Engineer / Service Engineer / Service Technician / Installation Engineer / Compressor Engineer / Multiskilled Engineer / Mechanical Engineer / Electrical Engineer / M&E Engineer or similar. The ability in maintaining good professional working relationships with existing and new compressed air customers. Field servicing background in electrical or mechanical engineering such as compressors, air filtration, nitrogen generators, vacuum pumps, vacuum systems or relatable compressed air equipment. Good working knowledge of three phase electrics and controls is advantageous. A technical engineering degree / qualification, apprentice trained, FGas or similar would be advantageous. Willingness to travel to customer sites across Norfolk, Suffolk, Camebridge and surrounding areas. TPBN1_UKTJ

MMP Consultancy are currently seeking an experienced Tenancy Enforcement Specialist to work for a Housing Provider in Norfolk. Responsibilities: To receive internal and external referrals of high level cases of ASB and to take appropriate steps to resolve these cases within the clients policies and procedures. Take over management of escalating cases from the Neighbourhood Officers. Provide training, support and advice to other members of staff for low level tenancy breaches and ASB Draft appropriate legal notices in respect of enforcement action (Notices of Seeking Possession / Requiring Possession etc) in accordance with legal requirements. Draft witness statements on behalf of victims and to represent the client in Court as required. To carry out enforcement action as requested by Asset Management in regard to servicing compliance To represent the client in Court in relation to enforcement action relating to all tenancy enforcement excluding income related cases. To produce statistics relating to ASB casework and KPI's on a monthly basis Attend meetings with other organisations and agencies in relation to the co-ordination and improvement of approaches to tackle ASB. To act as the main point of contact for staff referring serious ASB cases and for all ASB cases involving Supported and Specialist Housing accommodation. Work closely with other organisations involved in tackling issues of anti-social behaviour. To work effectively with all members of the Housing Management Team to ensure that tenants and other customers receive a seamless and high quality service Experience: Possess a high level of numeracy To possess a high level of interpersonal skills. Ability to use IT systems effectively, including MS Office Word, Excel and Outlook. Experience of working in a busy customer service environment

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!! JOB DESCRIPTION: As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care. Deliver top-notch customer service, exceeding expectations. Prepare and manage precise travel documentation. Handle amendments and bookings with keen attention to detail Collaborate with departments to resolve travel queries efficiently. Secure customer satisfaction for repeat business and referrals Process payments and liaise with suppliers to confirm bookings. EXPERIENCE: Experience of working within the Travel Industry (preferable) Excellent customer service and communication skills. Administrational experience Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus) Ability to thrive in a busy, fast-paced environment A strong ability to resolve all booking issues Excellent organisation and multi-tasking skills PACKAGE & BENEFITS Salary £26,400 Monday - Friday (Apply online only) OFFICE BASED ONLY Being a part of a fun, friendly & passionate team. Generous Bonus schemes & incentives. Company pension scheme. Not open on Weekends or Bank Holidays. On-site parking. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

Are you a detail-oriented and organised individual with a passion for getting it right first time? Are you interested in data entry and database management systems, with a keen eye for spotting errors and discrepancies? If so, we have an exciting opportunity for you to join our team as a Survey Input Administrator! As our Survey Input Administrator, you will be an integral part of our Operations team, responsible for transferring survey information, technical specifications and product information on our bespoke internal systems. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements. Key Responsibilities: Accurate input of data to timely deadlines Reporting directly to our Central Survey Manager Maintain records and documentation. Managing on hold surveyors with surveyors gaining swift resolution to release orders. Quality checking workflow to guarantee nil input errors and nil remakes for production. Liaising with internal and external customers and surveyors Scanning and all relevant admin duties Key Skills: Strong organisational and time-management skills. Excellent communication and interpersonal abilities. Customer-focused mindset with a commitment to delivering outstanding service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of depot operations and administration is a plus, however full training will be given Benefits Package: Competitive salary Pension 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders Heavily discounted group discount scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team Career development and continuous learning opportunities Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

About Us At Everest we’re committed to providing high-quality products and exceptional service, delivered by high quality individuals. Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success.. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Starting on £34,000 you will increase £1,000 each time after completing 6 and 12 months of service to £36,000 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on license with valid DQC and Tacho card Maximum of 6 points on license and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you! TPBN1_UKTJ

We are recruiting a Coordinator on a 12 month fixed term contract, offering an immediate start on a full time basis. Key Responsibilities: • Manage onboarding, renewals, upgrades, and resignations, • Act as the primary contact for Level 1–2 members across email, phone, and in person, • Process applications, account updates, and communications (welcome emails, newsletters, reminders), • Work cross-functionally to deliver a consistent member experience, • Maintain accurate member data within CRM systems, • Support billing, reporting, referral programmes, and operational tasks, • Deliver professional, responsive support, • Ensure a high-quality, welcoming experience at every customer at touchpoint Experience required: • Strong communication skills, with the ability to engage professionally with members, • Proven experience in a fast-paced, customer-focused environment, • Excellent organisational skills with high attention to detail and accurate data entry, • Proficient in CRM systems, databases, and Microsoft Office (including advanced Excel such as VLOOKUPs), • Strong problem-solving skills with a proactive, solution-focused approach, • Collaborative team player with the ability to build effective relationships, • Resilient, adaptable, and able to manage multiple priorities, • Self-motivated, able to work independently and continuously improve processes, • Empathetic, customer-focused mindset with a passion for delivering exceptional service Please note this role doesn't offer remote or hybrid working. For more details please apply online or contact Indiah at Atkinson Moss for further details

Role: Administrator / Call Handler Start Date: ASAP Placement Length: 2-3 Months Working Pattern: Monday - Friday, 09:00-17:00 Salary: £12.71 an hour We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasksWhat We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systemsApply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Service Engineer/ Field Service Technician • Spider is advertising on behalf of a leading industrial automation provider in the food industry who are seeking two Service Engineers / Field Service Technicians to join their After Sales team based in Snetterton, Norfolk on a full-time, permanent basis! They are looking for an experienced Service Engineer / Field Service Technician with at least 5+ years' experience in the installation and servicing of bespoke machinery, ideally within food or beverage automated production lines. They are also looking to take on a more junior Service Engineer / Field Service Technician , for whom full support, training, and career development opportunities will be provided. Fantastic company benefits include: Competitive salary : £33,000 - £45,000 per annum (OTE £35,000 - £48,000) depending on experience. Holiday: 25 days plus bank holidays Benefits: Company vehicle, Private medical care, 3% employer pension contribution, structured onboarding and ongoing training, career development opportunities within a growing international business, supportive and collaborative team environment About the role: As a Service Engineer / Field Service Technician , you will represent the business on-site at client locations, providing technical support, managing inspections and warranty-related work, and ensuring equipment is installed and operating to specification. The position is primarily field-based but also requires regular attendance at the Snetterton office for operational support, spare parts coordination, administration, and onboarding activities. Flexibility for domestic and international travel is essential, including assignments of up to three weeks. Main Duties and Responsibilities: Provide service, maintenance, and technical support to customers across the UK and internationally Install and commission equipment and full production lines Perform electro-mechanical assembly and basic component configuration (e.g. frequency converters, sensors) Assemble machinery from technical drawings and carry out scheduled maintenance and inspections Produce detailed service reports, including recommendations, and manage warranty claims in line with company processes Ensure equipment operates safely, efficiently, and to specification, while representing the business professionally on customer sites About you: You will be an experienced Service Engineer / Field Service Technician with a mechanical qualification or relevant experience in automated or industrial equipment, ideally including assembly and commissioning of production or automation lines. Strong mechanical and electro-mechanical skills are essential, including the ability to read technical drawings; electrical or welding experience is an advantage. The ideal candidate will have 5+ years' experience, although applicants with strong transferable skills and practical experience will be considered. The role requires a reliable, detail-oriented individual able to work independently in physically demanding, customer-facing environments. Basic knowledge of pneumatics and hydraulics is beneficial. A full UK driving licence and willingness to travel are required, and forklift experience is advantageous. About them: This company provides cutting-edge post-harvest solutions for the fresh produce industry, offering machinery and systems that help customers optimise efficiency and productivity. Renowned for innovation, quality, and outstanding customer support, they foster a collaborative and professional environment that is both enjoyable and inspiring. Employees benefit from excellent opportunities for personal development and career progression within a growing, forward-thinking business. If you have the relevant skills and experience for either of the Service Engineer / Field Service Technician roles and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Field Service Technician, Field Service Engineer, Automation Technician, Commissioning Engineer, Maintenance Engineer, Electro-Mechanical Technician, Industrial Automation, Food Processing Equipment, Production Line Installation, Fault Finding, Mechanical Engineering, Technical Support, Industrial Machinery, UK & EU Travel This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application. TPBN1_UKTJ

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,004.50 Per Annum with on target earnings (Average OTE £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

We are seeking a Coordinator on a temp to perm basis, this opportunity is full time, with the working pattern of Monday-Friday. This is working in a high pressure environment supporting Key Responsibilities: * Support the day-to-day delivery of operations, ensuring work is planned and scheduled in accordance with key specified parameters, including appropriate customer communication to support the servicing, testing, and repair of heating systems. * Ensure systems are kept up to date and accurately reflect customer details and requirements. * Effectively optimise the deployment of available engineer resources. * Support the timely completion of all administrative tasks to achieve key KPIs, including the provision of accurate and timely departmental and client reporting to maintain visibility of performance. * Handle escalated calls from customers and clients in line with complaint and feedback procedures. * Proactively support the resolution of customer complaints. Experience required: * Strong organisational and administrative skills * Previous customer service or admin experience required * Excellent communication skills, both written and verbal * Ability to prioritise tasks in a fast-paced environment * Good attention to detail * Team player with a flexible approach * Confident using email and internal systems * Previous Admin experience is essential. This role is in office only in Norwich, no remote or hybrid working available. Please apply online or for further details please contact Indiah at Atkinson Moss