Head of Property Management
hace 3 días
Nottingham
Location: Belfast; Birmingham; Bristol; Leeds; Liverpool; Salford; Newcastle upon Tyne; Nottingham; Portsmouth; Worthing; Cardiff; Edinburgh; GlasgowSalary: 71,725 Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. • 79,481 per yearEmployment: Full timeCategory: Head Of EstatesPosted: 2026-11-05Valid to: 2026-11-18Employer: HM Revenue and CustomsJob summaryHMRC Estates is at the forefront of delivering the transformation of the government estate across the UK. The purpose of Estates is to provide HMRC with an estate of the right size and shape to meet the current and future needs of customers across HMRC's business areas. We are a customer-focused organisation that provides high-quality, easy-to-use services, enabling our colleagues to perform at their best by creating workplaces where they want to work.Watch the video below to meet some of our team and discover a career in property at HMRC.Build a Career in Property with HMRC EstatesJob descriptionThis role leads HMRC's property and business management function, delivering robust asset management of the HMRC and VOA estate, and delivering critical and major property transactions to support HMRC's priorities and strategic objectives in line with the wider Government Property Strategy.The role holder is responsible for delivering large and complex property transactions, including acquisitions, developments and disposals, leading a small team to successfully deliver and manage assets across the country. The role is also responsible for managing our property management database, surveying and legal contracts, and governance arrangements, ensuring digital data is accurate, accessible and maintained to a high standard, and that quality outputs and services are delivered in line with internal governance requirements.The role holder will also support the HMRC Locations Programme, business-as-usual activity and wider operational property requirements by acting as a technical expert with strong expertise in property transactions, including acquisitions, disposals, billing, rent reviews and service charge reviews.This role requires strong leadership, providing clear direction and technical support to the wider team, including identifying and supporting learning and development opportunities to enhance internal capability and strengthen the Property Profession within HMRC.You will act as a technical expert and critical friend to colleagues across HMRC Estates, Legal and Finance, supporting the development of strategic property solutions that provide value for money and meet HMRC's current and future needs.You will build and maintain strong relationships with senior colleagues across HMRC, landlords, developers, agents and wider Government, demonstrating excellent negotiation and communication skills, together with the ability to identify solutions and deliver outcomes under pressure.Roles and responsibilitiesDeliver HMRC's land and property transactions, including acquisitions and disposals, to support HMRC's strategic objectives.Provide lease advisory services, including the negotiation of new leases, rent reviews, renewals and regears.Ensure transactions represent the best property solution for HMRC and wider Government, acting in accordance with Managing Public Money principles and demonstrating value for money.Build and maintain strong relationships with colleagues across HMRC and other government departments (OGDs), ensuring the effective flow of key property information and project updates.Act as the senior property lead for the remaining Locations Programme activity, with responsibility for delivering the property strategy and associated transactions, including the creation and presentation of business cases.Manage and develop the Estates Property Database, SharePoint and the cross-government INSITE system.Develop and maintain property governance frameworks, controls and policies, including risk management arrangements and reporting for property and asset management activities.Procure and manage contracts for estates professional services providers and national legal services suppliers, including invoice processing and payment of associated contracts.Manage property consultants by, providing clear instructions, direction and performance oversight in line with agreed KPIs and timescales.Manage and forecast budgets for rent, business rates and service charges across the portfolio, together with Estates surveying, rating and legal services supplier costs.Communicate effectively with HMRC business areas, Estates colleagues and OGDs, including managing challenging conversations and delivering difficult messages where appropriate.Lead and contribute to the wider Estates leadership team, supporting development of others and leading through change by example.Contribute to ongoing professional and team development, including undertaking the APC Counsellor role, where appropriate.Additional Security InformationAbility to obtain and maintain Security Check (SC) clearance upon appointment.Person specificationExperience within an Estates or Property function in a large organisation.Experience delivering major property projects, with proven examples of significant transactions, developments and leasing and letting activities.Ability to manage multiple stakeholders and build strong, collaborative relationships to achieve shared objectives.Ability to negotiate and conclude complex property transactions while demonstrating strong commercial awareness and securing value for money.Working knowledge of relevant legislation, market conditions and innovation, ensuring transactions comply with industry standards and statutory requirements.Strong drafting skills, including at senior and Ministerial level, with the ability to produce high-quality briefs and submissions at pace.Ability to operate effectively in fast-paced and ambiguous environments, proactively driving outcomes while managing competing priorities.A strong transformational leader who can provide clarity, direction and momentum while maintaining a positive, high-performing culture.Ability to think strategically, balancing short-term operational and political requirements with long-term portfolio strategies and objectives.Understanding of Government estate contracts, standard leases and MOTO arrangements between Government Departments.Experience as either a client or consultant in outsourced contract environments.Working knowledge of Government and departmental accounting practices, including IFRS 16.Ability to hold constructive and challenging conversations internally and externally to secure the right outcomes for HMRC and wider Government.Essential criteria:• Membership of the Royal Institution of Chartered Surveyors (RICS) at Member (MRICS) or Fellow (FRICS) level, demonstrating professional competence, ethical practice and a comprehensive understanding of estate and property management matters.• Substantial experience working within an Estates or Property function in a large and complex organisation, with a proven ability to manage diverse property portfolios, provide expert professional advice and contribute to the delivery of strategic organisational objectives.• Demonstrable experience of leading and delivering major property projects and transactions, including acquisitions, disposals, developments, lease negotiations, leasing and letting activities. Candidates must be able to provide evidence of successfully managing complex projects, engaging with stakeholders and delivering value for money and positive business outcomes.• Strong commercial, negotiation, and stakeholder management skills, with the ability to build effective relationships, influence decision-making and work collaboratively with internal and external partners, professional advisers, and senior leaders.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites include:Benton Park View, Newcastle • moving to Pilgrims Quarter, NewcastleLynx House, Portsmouth – moving to an alternative office in PortsmouthYou will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.MembershipsMembership of the Royal Institution of Chartered Surveyors (MRICS or FRICS)BehavioursWe'll assess you against these behaviours during the selection process:Delivering at PaceSeeing the Big PictureLeadershipCommunicating and InfluencingWe only ask for evidence of these behaviours on your application form:Delivering at PaceBenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension • We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including job history, previous skills, qualifications and experience.A 750-word Personal Statement describing what makes you suitable for the advertised role, addressing the essential criteria as outlined in the person specification part of the advert. Separate 250-word statement on the lead behaviour • Delivering at Pace.SiftIn the event of a large number of applications being received, an initial sift may be held on the Lead Behaviour.At the full sift, the behaviour statement, your CV and your personal statement will be assessed, and successful candidates will be invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, candidates will be asked four behaviour-based questions to explore what you are capable of. The behaviours are:1. Delivering at Pace2. Seeing the Big Picture3. Leadership4. Communicating and InfluencingCandidates will also be asked to provide an experience-based presentation. Further details will be provided to successful candidates before the interview.Interviews will take place face to face in Leeds.Sift and interview dates to be confirmed.Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants • GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Hannah TaylorEmail : teamEmail : informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. xrnqpay For further information on bringing a complaint to the Civil Service Commission please visit their website.
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