Office customer service jobs in RotherhamCreate job alerts

Department: Business Services Duration: Permanent Location: Glasgow or London Type of Role: Hybrid – 3 days in the office, 2 days WFH Reference no: 9092 The Role This role involves providing dynamic and essential PA support to our Directors and C-Suite executives. The successful candidate will be responsible for maintaining a high standard of daily support, demonstrating both a proactive approach and a forward-thinking mindset. As a member of the Business Services PA team, you will deliver exceptional and proactive support, particularly during times of absence. This position also requires delegating tasks to the Administrative Assistant and overseeing their completion to ensure consistent and efficient support. Your contribution is key to upholding our standards of excellence and fostering a positive, collaborative work environment. Responsibilities • Comprehensive diary management – anticipating and managing meeting schedules., • Answer and screen incoming calls, responding to all callers in an efficient, timely and professional manner., • Comprehensive email management – reading and monitoring emails where applicable and prioritising and summarising emails on a daily basis – reporting on and creating action points where necessary., • Ensuring responses are grammatically accurate and well presented., • Meet and greet visitors to the office when applicable., • Ensure an efficient e-filing system is maintained; organise confidential and other sensitive information, keeping files up-to-date and archiving as appropriate., • Manage complex travel arrangements and produce detailed itineraries and financial travel information packs and liaise with international offices, where necessary., • When present in the office facilitate in-house meetings., • Drafting correspondence and review documentation as required and appropriate., • Work as part of the Business Service PA team to provide cover during holidays and absences., • Delegation of tasks to Business Service PA team Administration Assistant through to completion., • Attend and take minutes at meetings as required, ensuring that all attendees are well prepared and briefed, as well as making sure all actions are captured and followed up on and that agendas are prepared and circulated ahead of time., • Typing confidential correspondence when necessary., • Proof reading and quality checks on all work produced., • On an occasional basis, travel may be required to attend Dentons offices. Additional Responsibilities • Arrange and facilitate internal and external team events and off-sites including venue management., • To undertake a wide variety of any other duties that may be reasonably required on a day-to-day basis. Personal attributes and experience • Significant PA experience gained working either within a law firm or professional services environment., • Computer literate and proficient in MS Office software, i.e. Outlook and Word., • Extensive diary management experience., • Excellent written and verbal communication skills., • Able to interact positively at all levels within the firm., • A good team player, capable of working as part of a geographically dispersed team., • Able to follow detailed instructions., • Able to demonstrate excellent client/customer facing skills., • Excellent attention to detail, time keeping, and organisation., • Able to effectively negotiate with and influence colleagues and others to achieve a successful outcome., • Strong problem solving and analytical skills., • Possesses an awareness of the importance of confidential information and how to deal with it., • Able to exercise tact and diplomacy in an organisational setting., • Can clearly explain and present problems and issues to others and contribute to their resolution., • Able to make decisions and remain calm while under pressure – particularly when dealing with difficult situations., • Methodical approach to work, with a strong focus on accuracy and quality., • Have a 'can do' approach and works to exceed expectations., • Able to work unsupervised and under pressure to tight project deadlines and can adapt to differing demands; prioritising tasks, being pro-active and using initiative. Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you have any questions about this or the role criteria, please email . NO AGENCIES PLEASE If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please – applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Department: Finance Team: Finance Systems Location: Warsaw/ Glasgow/ remote UK Employment: Permanent Reports into: Finance Systems Team Leader Direct reports: N/A Reference Number: 8977 The Department The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels. The Role Dentons is recruiting a Finance Systems Analyst. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment. Responsibilities • Daily monitoring and data integrity checks for the suite of financial systems., • System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration., • Handling missing time queries from both Legal Service and Business Service colleagues., • Administering system access control and configuring system security., • Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM., • Undertaking system Month End process as part of a rostered team., • Support with the development of system and process enhancements and upgrades., • Support with a variety of testing activity to ensure quality control., • Liaising with software vendor and managing escalation of issues and working with them where required., • Effective and timely status reports to line management., • Assist with process documentation and instructions to ensure compliance and best practice. Required experience, skills and attributes • 4+ years' experience working within a Finance, IT or professional services technical support team., • Strong organizational skills with the ability to manage and prioritise multiple activities., • Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications., • Skilled in identifying and implementing innovation and improvements in service delivery., • Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships., • Excellent documentation skills. Essential • Strong Elite 3E experience and knowledge., • Highly collaborative and able to work with teams and users across offices., • Excellent communication skills; Meticulous attention to detail., • Strong analytical skills., • Excellent organisational and project management skills., • Demonstrate 'can do' attitude to problem solving., • Aptitude for absorbing information quickly., • Willingness to develop new skills in wide range of technology., • Good understanding of Microsoft Office suite., • Customer focused, flexible, results driven and used to operating in a period of change., • Able to thrive working under pressure and multi-task, • Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner. Desirable • Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices., • Experience with financial and system related audits., • Advanced Microsoft Excel skills for data manipulation and management., • Experience with Microsoft SQL (T-SQL) or OQL highly advantageous., • Understanding of databases, servers and system infrastructure beneficial., • Experience managing or being involved with full life cycle projects beneficial., • Experience in post-system transition activities and support., • Process design, implementation, and optimisation., • Collaboration with developers and technical teams., • Strong business partnering with stakeholders. Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you have any questions about this or the role criteria, please email . NO AGENCIES PLEASE If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please – applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Lead the finance systems at London Business School and drive excellence in financial operations London Business School require a Senior Finance Systems Manager to join us on a permanent basis. You will lead the delivery and support of the School’s finance systems, including the adoption of new platforms like TechnologyOne. This role involves managing system upgrades, promoting best practices, and ensuring systems align with strategic goals. • Serve as the primary contact for finance system matters., • Provide leadership to the finance systems team, fostering continuous learning and growth., • Mentor team members and guide them in complex problem-solving., • Lead finance systems projects from conception to completion., • Administer and maintain finance systems ensuring reliability and compliance., • Communicate system changes effectively and manage upgrades., • Understanding of finance operations and systems with experience in finance data management., • Accounting qualification (ACA/ACCA/CIMA) preferred., • Strong analytical skills and customer service experience., • Familiarity with software packages like Microsoft Office and Saleforce, • Ability to manage change and consult on business initiatives. London Business School; a global and vibrant business community basedin two of the world’s most dynamic cities, London and Dubai. It’swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su... • Generous annual leave of 27 days plus extra between Christmas and New Year, • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution), • Free onsite gym and swimming pool, • Amazing range of professional development to support your career path, • Enhanced cycle to work scheme, • Wellbeing offering to support your physical, mental and financial health, • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

We are Growing! Let us support your career journey the Biorasi way. Innovative, Collaborative, Dynamic and Evolving. Capitalizing on your strengths while encouraging work-life balance. Biorasi is an award-winning, customer-focused, full-service clinical research organization. Biorasi is looking for top performers who are as passionate about clinical research as we are – clinical trial veterans and industry newcomers who will thrive in our fast-paced environment and help us drive new therapies to patients. Here is your chance to become a vital part of a growing global company in the expanding clinical research industry. Your role: • Act as a primary or backup Medical Monitor for the assigned clinical studies., • Oversee multiple studies, contribute to the regulatory submissions ( INDs, etc.), • Responsible for providing protocol/therapeutic training to the study team, as required., • Provide medical expertise to investigators and study team and advise on medical related questions., • Perform eligibility review of the study subjects, as required., • Lead in medical review, assessment, and interpretation of clinical and safety data to ensure that the data are correct and presented with the appropriate medical interpretation. Escalate any critical safety concerns to the study team and Sponsor, and coordinate between sites and study team/Sponsor., • Responsible for identifying, reviewing and confirming protocol deviation classification, • Lead the Medical Monitoring and Protocol deviation project meetings, participate in any other Sponsor calls, if required., • Work closely with Safety and Pharmacovigilance team to provide medical input into safety reports including, SAE narratives and analysis of similar events, periodic safety reports., • Responsible for the review of individual data with SAEs and potentially clinically important laboratory test results or vital sign abnormalities and escalate issues to the Sponsor as needed., • Assist in medical and scientific review of deliverables such as TLFs and CSR., • Lead in developing and maintaining SOPs, Templates, and study plans, • Participate in the review of the design and conduct of clinical trials including the development and review of protocols and amendments., • Assist in incorporating medical strategy into study feasibility required for new projects., • Cooperate with program development and commercial teams to develop the medical strategy for the RFP for new projects., • Participate and lead medical strategy section in the Bid Defence preparation and meetings., • Responsible for Line Management of assigned team members in Medical and Scientific Affairs group., • Support regulatory inspections and audits as needed., • Perform other duties for the Medical & Scientific Affairs branch, as assigned. Your Profile: • Medical degree, MD, DO or its international equivalent., • Fluent English (oral and written), • Proven 5-7 years’ work experience within the life science industry or related field, • Minimum 4 years’ experience with medical monitoring services, • Keen knowledge and understanding of ICH GCP, • Excellent verbal, written communication and presentation skills., • Critical Thinking and background medical and scientific research, • Strong proficiency in using Microsoft Office, • Experience with safety databases (ARISg, Oracle Argus, etc.) and/or EDC system (IBM, Medrio, Medidata) a plus If you have the experience required and want to join an energetic, creative, and collaborative team, please apply directly to our website at ___ or email us at . Biorasi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Biorasi is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Competitive salary to be discussed Analytical Pricing Manager Competitive salary to be discussed 12 month FTC Hybrid In this role, you’ll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios. We are looking for an experienced pricing manager who has strong analytical skills, expertise in data analysis and an understanding of pricing strategies. You will work closely with the Head of Pricing and wider business to use your data and pricing expertise to support key aspects of the group's strategy and key shareholder objectives. If you are looking for a role with a wide variety of work and opportunities for development, we would love to hear from you. We offer flexibility over where you work, you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London or Folkestone. The Pricing team comes together twice a month, usually in our London office. Role Responsibility As our new Pricing Manager, you will be accountable for the following areas: • Collecting, organising and managing pricing data from various sources ensuring accuracy and consistency, • Working closely with cross-functional teams to gather pricing insights and support the development of pricing strategies, • Creating and maintaining pricing reports and dashboards for senior leadership, • Proactively use data to identify areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Saga’s insurance business., • Modelling, interpreting and monitoring business data to identify and confirm market trends., • Providing subject matter expert support to various business areas., • Taking a role in the development of pricing models utilising Emblem, Radar, and other software tools., • Providing recommendations to improve pricing models based on data-driven insights., • Ensuring adherence to regulatory requirements, pricing fairness rules and data usage policies., • Supporting the Head of Pricing by influencing and shaping the team’s priorities, resourcing, strategy, pricing policies and direction. The Ideal Candidate As our new Pricing Manager, we require personal lines experience, ideally focused in the Motor or Home markets. Other industry experience would include: • Experienced in some programming languages such as SQL, R and Python., • Strong numerical and statistical capabilities., • Excellent oral and written communication skills., • Knowledge of General Insurance pricing processes and methodologies., • Strong influencing and relationship management skills., • Possesses strong team coaching/management abilities and actively motivates others to win., • Proactive, enthusiastic, and self-motivated., • Strong organisational skills, e.g. time management, documentation etc., • Knowledge of modelling software, such as Radar, Emblem, or similar systems., • Understanding of regulatory requirements in relation to pricing. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3384

£30,000 per annum Insurance Pricing Analyst Salary - £30,000 Permanent Folkestone Hybrid As a Pricing Analyst you will be contributing to Saga’s street pricing to support the delivery of the insurance strategy, customer outcomes and contribution to the achievement of the overall P&L for Saga Services (SSL). As a graduate or recent graduate, you’ll join the wider team, and your work as our new Pricing Analyst will contribute to helping our pricing capabilities become the market-leading standard. You will come from a mathematical background, bringing with you an understanding of how to organise data and identify trends. With a detailed onboarding plan, we will introduce you to the world of pricing and personal lines insurance, setting you up for a successful career. In this role, you will work closely with your immediate pricing team to develop and monitor pricing models, prepare data for modelling, select and apply appropriate statistical techniques and make judgements and recommendations for price changes. This fantastic role is complex and challenging and can make a key difference to the company's future profitability. You can expect to make real contributions to a variety of projects from the outset. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office a twice a week, allowing us to collaborate and share success as a business. Role Responsibility As one of our Pricing Analysts you will be accountable for the following areas; • Proactively use data to find areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Saga’s insurance business., • Model, interpret and monitor business data to identify and confirm market trends, product opportunities and new / changing rating factors., • Assist in development of pricing models for deployment to the rating system, making best use of Radar and other software tools., • Make recommendations to pricing leads based on your analysis., • Mine, extract and interpret data to bring out insights, using innovative techniques, including machine learning. The Ideal Candidate We are delighted to be able to offer study support for the successful applicant, therefore a strong mathematical education is essential. • A in either Maths or Further Maths A-Level, • 1st or 2:1 in a mathematical or equivalent degree (including Actuarial Science & Statistics) As a Pricing Analyst you would be able to demonstrate the following skills and experience: • Understanding of how to organise data so that it can be used to identify trends and anomalies., • Numerical reasoning skills to be able to explain observed trends in data with logical argument., • Critical thinking skills to assimilate information from various sources to form and prove hypotheses and use judgement and all available information to test and validate hypotheses., • Use estimates, judgement, and risk-based assessments to make recommendations for action even in the absence of full information., • Commercial awareness; be able to articulate the financial impacts of your work., • Customer focus: demonstrate that you have considered the customer impact of your work., • Communicate technical concepts clearly, and understand how to put across complex subjects to a wide and varied audience Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3378

£50,000- £60,000 (depending on experience) Newsletter Editor – Money Salary £50,000 to £60,000 (depending on experience) Permanent Hybrid – London/Folkestone The Newsletter Editor is accountable for the creation and delivery of Saga Money content strategy which plays a crucial part in building Saga’s authority and trust as a provider of financial services. This role has responsibility for the strategic planning, execution and growth of the Saga Money Newsletter and associated Money News content. This position requires operating at all levels, from high-level strategic planning to detailed editorial oversight and hands-on delivery. This requires a deep understanding of both the audience and the competitive landscape and applying that knowledge to improve content and its performance. This role will work cross-functionally to define and implement a content roadmap that improves reach, customer engagement and commercial performance, and ensures adherence to regulatory standards, including the FCA Consumer Duty. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. Role Responsibility • Responsible for designing and executing a content strategy that supports the overall business strategy and works in harmony with the commercial goals of Saga Money and Saga Publishing, • Oversee the content creation process end-to-end, from commissioning a network of freelance financial journalists to briefing them on key considerations, to hands-on editing, optimisation and checking of content to ensure it is of high quality., • Work to improve acquisition and drive growth, performance and commercial outcomes for the Money Newsletter., • Translate performance and search data into actionable insights to continuously refine and inform future content strategy, SEO opportunities, and A/B testing decisions., • Lead the strategic selection and prioritisation of content, aligning with business priorities, newsletter strategy, and actionable insights from SEO data, website analytics, and email performance., • Act as the final editorial authority on all content, giving writers feedback and editing content to ensure the highest standards of accuracy, brand voice and quality, including on complex financial topics., • Optimise all content for performance and brand, to enhance SEO, user engagement and commercial outcomes., • Champion the FCA’s Consumer Duty principles throughout the entire content lifecycle, ensuring all output meets regulatory requirements and is accurate, clear, and designed to achieve good customer outcomes., • Proactively identify and act upon reactive, topical content opportunities by continuously monitoring the financial news agenda., • Collaborate with colleagues from Money and Publishing so that content is disseminated on all relevant channels to support business strategy and commercial goals., • Work collaboratively and proactively with internal and external partners to ensure that work is published on schedule – identifying any blockers and proactively seeking resolution., • Act as a source of expertise and best practice for SEO and content for Saga Publishing and Money teams as required., • Embed a culture of high performance and continuous improvement in response to data-led insights and organisational and audience needs., • Keep up-to-date with industry best practices, technology trends and competitor landscape. • Exceptional editorial skills – Including a meticulous eye for detail and the ability to handle complex financial and tax-related topics with complete accuracy., • Understanding of compliance and regulatory requirements for content in a regulated business., • Proven experience developing and executing content strategy., • Experience of working in a matrix working environment where facilitation and networking skills are core to resolving complex cross-departmental problems., • Expert SEO knowledge., • Experience of analytics tools such as Adobe Analytics and Google Analytics and using them to inform content decisions., • Proven experience of designing data-informed content strategies., • Experience with using workflow systems such as Airtable and supporting others in their use, and in optimising their use to support planning, tracking and operational efficiencies., • Experience with content management systems such as Sitecore., • Excellent communication – Strong interpersonal and stakeholder management skills with the ability to influence and to build positive working relationships at all levels across functions and teams, facilitating effective collaboration and resolution., • Strategic and analytical skills – Capable of analysing and interpreting complex qualitative and quantitative data, translating this into actionable insights and strategic adjustments., • Project management – Ability to manage and deliver projects on time, to high standards., • Highly organised and adaptable – Ability to solve problems, adapt to changes in priorities, and to balance multiple projects and tight deadlines in a fast-paced environment., • Strong presentation skills and enthusiasm for sharing insights with others, and to incorporate these insights into effective strategic decision-making., • Ability to operate at strategic as well as implementation level. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3380

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office. Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions. How you'll make an impact • Control the renewal process for your clients. Gather information from Clients and Prospects using superb communication skills., • Maintain and grow your book of business by chasing and securing new business leads., • Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!, • Visit with clients as appropriate, it's here that your interpersonal skills will shine., • Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team., • Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII, • Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance., • Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry., • Due diligence in administration, policy documents and processes, • Excellent client service focus; the customer is always your top priority, • Generate and driving new business using exceptional communication and interpersonal skills., • Actively deal with ambiguity and have outstanding accuracy and attention to detail, • Continually building your industry knowledge and seeking development On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Are you an experienced Project Director, with background working for a Main Contractor? Approach Personnel are proud to be partnered with an industry-leading, Tier 1 Main Contractor, who are currently on the lookout for a Project Director to join them on a permanent basis, out of their Yorkshire based office. As a Project Director, you will be responsible for overseeing our larger construction projects costing £25m+ and liaising with our clients and stakeholders. What's in it for you? Competitive basic salary of upto £90,000 (D.O.E). Generous car allowance total. Excellent yearly bonus. Private medical care & Life Assurance policy. What are we looking for? Prior experience working as a Project Director/Senior Project Manager for a Tier 1 Main Contractor is ESSENTIAL. Ideally, NVQ Level 7 in Construction Management. Fantasticcommunication skills & Leadership abilities. Strong background in client & relationship management. Key Responsibilities: Lead and execute our construction projects exceeding the value of £25m Oversee project development, ensuring compliance with company policies and sustainability efforts. Provide technical input for tenders, including construction insight & value engineering. Develop and maintain a network of contacts, ensuring an excellent levelof service and customer satisfaction. Support and guide colleagues, ensuring their professional development and adherence to their role. Identify issues proactively, maintain confidentiality & keep the businesses best interests at heart. IF THIS SOUNDS LIKE YOU, WHY NOT APPLY NOW! TPBN1_UKTJ

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. Click here to read some of our success stories. TPBN1_UKTJ

This is a great opportunity for a Diploma qualified paraplanner to progress your career with a well-established and fast-growing company. Building and maintaining a solid business support team is paramount to the business success and will enable them to continue to deliver an excellent quality of service to their growing client base and support to their financial advisers. Role Objective They are seeking a detail-oriented and analytical Paraplanner to join their team. In this role, you will work closely with financial advisers to support the financial planning process and ensure the delivery of high-quality advice to clients. Duties & Responsibilities Conduct comprehensive financial analysis to assist in the development of financial plans. Gather and organise client financial information, including income, expenses, assets, and liabilities. Use financial planning software to model various scenarios and projections. Prepare and review investment proposals and reports for clients. Collaborate with advisors to develop and implement customised financial strategies. Stay abreast of industry trends, regulations and changes in financial markets. Conduct research on financial products and investment opportunities. Ensure compliance with regulatory requirements and company policies. Maintain accurate and up-to-date client records. Company compliance Ensuring all tasks are carried out within FCA regulatory requirements. Notifying advisers of any complaints received and following appropriate procedures within the complaints handling process. Recording all correspondence. Ensuring that all dealings with clients are of an appropriate and entirely factual nature. Be committed to your own personal professional development, keeping knowledge up to date and attending any relevant learning sessions or other training arranged by the company. Other Undertake all other duties as reasonably required and directed. Person Specification Qualifications To hold the CII Level 4 Diploma or equivalent - or working towards. Desire to work towards Chartered status will be fully supported. Knowledge and experience Good knowledge of investments, pensions, personal tax, estate planning and protection (mortgages and equity release where applicable). Ability to perform basic tax calculations. Experience of maintaining good working relationships in the delivery of financial advice services or similar environment. Ability to acquire, update and apply new skills and knowledge. Set own goals and want to deliver agreed targets. IT skills Competent IT skills, including Word, Excel and Outlook. Experience in using financial services back-office systems (Genovo and/ or Intellliflo Office) to perform role and manage client data efficiently and consistently in line with internal processes. Financial skills Ability to analyse financial issues and offer sound, reliable and professional advice. Ability to assess information, make comparisons and identify critical features. Ability to collate and present financial information. Ability to understand and analyse financial and non-financial data. Personal skills Communication: Ability to communicate effectively both verbally and in writing, and to deal with individuals at all levels. Team working: Ability to contribute as part of a team, and deal with individuals at all levels within the business. Professional integrity: The strength of character to explain a professional point while having empathy with a customer. Relations with others: The personal qualities and skills that promote open and constructive relations with colleagues and customers. Flexibility: The flexibility for and commitment to continual service development and improvement. Be able to work within defined business processes. This is a great opportunity to join a high profile organisation who offer development and progression.c272c101-f45c-4783-b4a0-50ad222b87c0

Life Assurance - 2x your salary for peace of mind Wellness Package - Supporting your health and wellbeing Company Bonus Scheme - Up to 3% of salary (based on performance) Career Development - Be part of a supportive, growing teamAbout the Role As Customer Service Supervisor, you'll lead a small

Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Typ

Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement. Support and ensure that our department employees consist

Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

You’ll need to: • Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare• Be a team player who enjoys working with others• Be compassionate and caring• Have great communication skills and a real talent for making customers f

Apprentice Customer Service Advisor. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service.

You’ll need to:• Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare• Be a team player who enjoys working with others• Be compassionate and caring• Have great communication skills and a real talent for making customers fee

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

You’ll need to:Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcareBe a team player who enjoys working with othersBe compassionate and caringHave great communication skills and a real talent for making customers feel specialBe a fa

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data.

The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding. We are looking for a team of Customer Service Specialists to join our Student Loans c

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

An excellent opportunity for an experienced Office Administrator / Operations Support to join a well-established company!. Experience with client portals/CAFM (FM service portals) or job software like BigChange.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Apprentice Employment Agency division.Hours / Salary - Will consider part time (though must be 5 days per week), competitive.We're looking for an organised, people-focused professional to join our team as an.In this pivotal role, you'll act as the key contact for employers, apprentices, and internal

Sales and Customer Service Advisor -.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

You’ll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively. You love a chat, and you understand what makes a great customer experience, so you’ll get to know our members, and ensure they make the most

You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way.

Identify process improvements to enhance service quality and customer satisfaction. Customer Service Advisor – Warrington. Support the Customer Service Advisor team.

Deliver excellent customer service to internal and external stakeholders. Job Opportunity: Office Support Administrator. This is a varied role where youll be at the heart of our operations, providing essential support to directors and colleagues while ensuring the smooth running of day-to-day office

They are looking for someone who can fit into a small team, provide excellent customer service, and confidently handle a varied workload. Strong customer service experience. A friendly, professional manner when dealing with customers in person and by phone.

Are you an experienced customer services or office administrator, looking to join a well-established waste management company who will reinvest in your career development and training?. On offer is the opportunity to become a vital part of the team, where you will be handling interactions with custo

An excellent opportunity for an experienced Office Administrator / Operations Support to join a well-established company!.

On offer is the opportunity to become a vital part of the team, where you will be handling interactions with customers and maintaining existing relationships through technical support and high quality customer service. Deliver exceptional customer service by. This role would suit an experienced offi

Your Day-to-Day Will Involve: Chasing deliveries, resolving supplier issues, and managing product queries Updating and maintaining accurate records using SAP and Excel Monitoring stock levels and assisting in production planning Supporting the scheduling of customer orders and ensuring accurate dat

This major London based International bank are looking to strengthen their expanding Agency Loans/Fund Finance middle office team.

Customer Service Representative.

If youre someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

They are looking for someone who can fit into a small team, provide excellent customer service, and confidently handle a varied workload. Strong customer service experience. Serving customers in the shop, operating the.