Trabajos office customer service en GlasgowCrear alertas

Recruitment Business Partner Location: Glasgow Hybrid: 3 days in office Salary: up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • Support with offshore resource development and upskilling, • Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • Experienced in recruiting social value candidates and/or working in social value employment, • Strong stakeholder management and communication skills., • Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • Excellent problem-solving, organisation, and time-management skills.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Your new companyWe're currently supporting a well-established housing association in the East End of Glasgow with the appointment of a Housing Assistant or Housing Officer on a short-term temporary basis to support the team during a busy period.This role would suit someone with previous social housing experience who is confident picking up work quickly and providing day-to-day support across housing management functions.Your new role • Supporting the delivery of an effective housing management service, • Responding to tenant enquiries via phone, email and face-to-face contact, • Assisting with tenancy management, allocations and estate management tasks, • Updating housing management systems and maintaining accurate records, • Liaising with internal teams and external partners as required, • Previous experience working in a social housing environment (RSL or local authority), • Comfortable managing a varied workload in a fast-paced setting, • Strong communication and customer service skills, • Confident using housing management systems and Microsoft Office, • Immediate start, • Initial 5-6 week temporary assignment (with potential to be reviewed), • Competitive hourly rate aligned to EVH Grade 6 or 7, depending on experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Anglian Home Improvements, we pride ourselves on our quality ethos and aim to ensure every customer has a positive experience when making home improvements with us. We are currently seeking an experienced Fenestration Surveyor to join our team in providing outstanding service to our customers. The Role We are offering an exciting opportunity for a Field Surveyor to join us in a varied role covering a large geographical area. As a Field Surveyor, you will be responsible for assisting areas in need of support throughout the country, with occasional nights away at short notice. Key Responsibilities • Arrange and conduct technical surveys with customers in line with our survey completion targets., • Travel within the designated region to perform surveys according to our high standards, ensuring accurate measurements and drawings are provided following our "Right First Time" methodology., • Confirm with customers that all details and designs meet their requirements, providing solutions where necessary to ensure satisfaction., • Communicate effectively with the Anglian team, reporting any discrepancies or changes required after surveying customer properties., • Input survey details into the survey network and order materials as needed., • Customer-focused mindset with excellent interpersonal and communication skills., • NVQ Level 3 in Surveying or equivalent experience in the window and door industry., • Previous experience or equivalent qualifications in installing uPVC products., • Proficient IT skills, including Microsoft Office applications., • Strong organisational and problem-solving abilities, with the capacity to multitask effectively., • Competitive Salary, with potential earnings being over £60k PA with bonus, • Company car, • Pension, • 31 days holiday, increasing with service, plus have your birthday off, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders, • Heavily discounted group discount scheme on all products, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers, • Opportunity to work with a forward-thinking and supportive team. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Company Description We help businesses optimise their HVACR and BMS control systems, reduce energy use, and ensure food safety compliance. Our HVACR and BMS control and monitoring solutions are used in many industries including food retail, commercial buildings, the cold chain, QSRs, and many more to reduce their operating costs and energy use. RDM has subsidiaries in Taiwan, USA and Malaysia. Position Overview RDM is strengthening its formalised quality systems to support continued international growth. This role will lead the development and governance of a fully integrated QMS from consolidation through to successful ISO 9001 certification. Based at the Head Office in Hillington, Glasgow, the Group Quality Manager will oversee QMS effectiveness, ensuring governance structures, functional accountability, and compliance expectations are consistently met across all product and process areas. The successful candidate will guide and support functional teams in managing customer and supplier quality concerns, maintaining structured corrective action processes, and embedding preventive and continuous improvement practices. The role will also work closely with our Taiwan manufacturing site to maintain proactive quality feedback loops and promote shared quality standards internationally. Key Responsibilities Quality Management System (QMS) Development • Establish, implement, and continually improve a Quality Management System to meet ISO 9001 requirements., • Maintain governance structures including Management Review, non-conformance control, risk management and KPI tracking., • Develop and maintain quality policies, procedures, and process documentation to support compliance across all product lines., • Collaborate with Engineering to ensure product certifications (UL, CE, UKCA etc.) remain accurate, controlled and accessible. Customer and Supplier Quality Oversight • Act as the primary escalation point for customer quality concerns, ensuring effective structured root-cause analysis and resolution by functional owners., • Maintain the supplier quality management framework, ensuring consistent use of corrective action processes by the Supply Chain team., • Support Supply Chain in supplier performance monitoring and structured feedback loops with our Taiwan manufacturing site., • Support Account Managers by coordinating compliance-related communications with customers and ensuring requirements are met. Compliance and Certification Management • Lead efforts to secure, maintain, and prepare for ISO 9001 certification and surveillance audits., • Ensure compliance with key regulatory certifications such as UL, CE and UKCA through structured documentation and evidence control., • Develop compliance documentation strategies tailored to market, regulatory and customer-specific requirements. Continuous Improvement & Training • Foster a culture of continuous improvement using structured methodologies (Lean, root-cause analysis, problem-solving tools)., • Embed preventive actions and CI thinking across teams, supporting them to reduce defect rates and process variation., • Train and support teams in quality best practices, documentation control, corrective action processes and audit readiness. Reporting and Performance Metrics • Monitor and report quality performance metrics, using data-driven insights to identify risks and opportunities for improvement., • Define and track KPIs including defect reduction, supplier performance, customer returns and audit outcomes., • Prepare reports for senior management summarising quality performance, trends and improvement priorities. Qualifications and Skills Education & Professional Background Degree in Quality Management, Engineering or a related discipline, or equivalent professional experience in quality leadership within manufacturing or industrial environments. Experience Minimum 8+ years’ relevant experience in quality management, including demonstrable leadership of ISO 9001 implementation, certification and surveillance audits. Experience operating within manufacturing or industrial engineering environments. Practical involvement in developing and governing management systems across multiple functions. Technical & Regulatory Knowledge Strong working knowledge of ISO 9001 requirements and audit processes. Familiarity with product and regulatory certification processes (UL, CE, UKCA etc.). Experience applying structured problem-solving methodologies and continuous improvement tools. Continuous Improvement Capability Proven ability to drive measurable performance improvement using Lean, root cause analysis or Six Sigma methodologies. Experience coaching and influencing functional teams to reduce variation, improve reliability and embed preventive thinking. Leadership & Influence Demonstrated ability to influence cross-functional teams without direct operational authority. Confident communicator, able to engage senior leadership, customers, suppliers and certification bodies. Analytical & Organisational Skills Strong data analysis capability with experience defining and tracking KPIs. Ability to manage multiple compliance and improvement initiatives concurrently. Why Join Resource Data Management? As a Group Quality Manager at Resource Data Management (RDM), you’ll join a fast-growing global technology business driving innovation and excellence across multiple markets. RDM is experiencing strong expansion, with ambitious growth plans that open up significant opportunities for career development as the company scales. You’ll work with talented, motivated teams, shape quality strategy at a leadership level, and influence improvement initiatives across our global operations. We value entrepreneurial thinking, continuous learning, and empowering individuals to grow with the business. If you’re looking for a role where your impact is seen, valued, and rewarded, RDM is the place to be. • Lead and secure ISO 9001 certification within a growing international technology business., • Take ownership of a maturing Quality Management System with real influence across functions and senior leadership., • Shape governance structures, performance frameworks and continuous improvement culture in a business scaling globally., • Work collaboratively with UK and international teams, including our Taiwan manufacturing partners., • Build a long-term quality function with progression opportunities as the organisation expands., • Salary: £45k–£55k dependant on experience., • Package includes optional health insurance, pension and death in service benefits. Resource Data Management LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Regional Engineering Manager Location: Glasgow / Field-based Salary: £65,000 - £68,000 Benefits: Car allowance, bonus, pension, plus many more The Role We are looking for an experienced Regional Engineering Manager to lead and manage regional mobile and on-site engineering teams across a corporate office and data centre estate. This is a senior leadership role with responsibility for the delivery of high-quality, compliant facilities maintenance and engineering-led projects across multiple sites. You will provide strategic direction for asset care, ensure statutory and client compliance, and act as a senior technical authority across mechanical and electrical services. Safety, performance, and service excellence will be at the heart of everything you do. Key Responsibilities • Lead and manage Lead Engineers, M&E Engineers and Mobile Engineers across the region, • Develop and deliver an effective asset care and maintenance strategy, driving continuous improvement in engineering performance, • Ensure all engineering activities comply with statutory regulations, client standards, and internal governance requirements, • Provide leadership for mechanical and electrical engineering services including power, water, heating, cooling and building fabric, • Take a lead role in delivering engineering capital projects from concept through to completion, • Provide technical expertise on the design, procurement and lifecycle management of utilities and engineering equipment, • Prepare, manage and control engineering budgets, monitoring spend against plan, • Develop, implement and continuously improve engineering processes, including RAMS, SOPs and safe systems of work, • Ensure all engineering documentation is accurate, compliant and maintained, • Manage critical incidents, ensuring agreed response times are met and clear communication is maintained with both client and internal stakeholders, • Work collaboratively with client site leads to agree, monitor and report against service level agreements, • Act as a visible advocate for health, safety and environmental compliance across the client estate What We’re Looking For Qualifications: • City & Guilds or HND in Mechanical or Electrical Engineering, • IOSH qualified Experience & Skills: • Proven experience delivering engineering services within a corporate or critical environment, • Strong background in facilities maintenance and engineering strategy, • Experience leading engineering teams across multi-site portfolios, • Project management experience, including capital works, • Excellent leadership, communication and organisational skills, • Commercial awareness with the ability to manage budgets and understand P&L, • Competent user of Microsoft Office applications Our Values & Behaviours We are looking for a leader who demonstrates: • A genuine commitment to getting everyone home safely, • A passion for delivering winning, customer-focused service, • Strong commercial awareness and sound decision-making, • The ability to build respectful, collaborative relationships, • Agility and resilience in a changing environment, • A continuous improvement mindset, • Authentic leadership that balances high challenge with strong support Why Join Us? This is a key leadership role within a high-profile corporate account, offering the opportunity to shape engineering strategy, lead talented teams, and make a real impact on service delivery, safety and performance across a complex client estate.

• Up to £42,500, • Role covering on a weekly rotating basis two sites 5 miles from each other in Glasgow (no travel within working day to opposing site), • 4 nights, 3 off, 6 days, 1 day, 3 nights, 3 off, 7 off, • Up to 42.5k, • Overtime available, • No call out, • Training available, • 23 days holiday Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to recruit an Electrician to join our client's Data Centre sites in Glasgow. This role covers two Data Centre sites, only 5 miles from each other. You will be based on one site for that week's shift, and then move over to the opposing the following week. As the "custodian", and lone engineer of the site during your shift, you will perform standard electrical PPMs and some reactive repairs with an electrical focus. You will have support from a local Supervisor and Technical Manager. Data Centres are classed as "critical environments" and your support will be key to ensure they operate smoothly with power kept on. However, they are not on office or production facilities and so the pace of work is not as frantic, meaning the role best suits an engineer happy to be on a single site through a 12 hour shift where you can plan work most effectively ahead. There is also training available to both LV and HV AP. This is a fantastic role for a qualified electrician, looking to move into an established and role with excellent job security, where you can work within the cutting edge Data Centre industry and will provide a less frantic week, compared to a Mobile role. Actions will include: • To undertake electrical PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met, • To undertake activities on Critical assets and systems within Critical Engineering environments in a proactive manner., • To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met., • To ensure that equipment operates to specified performance criteria., • To ensure equipment and surrounding area conform to agreed company standards., • To provide a professional service and represent the company in a way which ensures customer satisfaction., • To evaluate performance and ensure the proper servicing and maintenance of equipment under contract to the company is carried out., • To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management as necessary. We need from you: • Electrical quals and ideally maintenance experience, but can consider an install background for someone looking to get into maintenance

About the Company This organisation is a leading force in sustainable mobility, connectivity, and technology‑driven solutions. Their mission is to guide customers through the ongoing energy transition, helping them adapt to the fast‑paced evolution of fleet management and digital connectivity within their industries. About the Role As a Sales Executive, you will play a key part in driving the organisation’s growth. Working from the Bellshill, Glasgow office, you’ll engage with prospective customers through both inbound and outbound calls, using structured conversation frameworks to generate new business opportunities. Your work directly supports the company’s expansion by bringing new customers on board and developing meaningful commercial relationships. Day‑to‑Day Responsibilities • Reach out to potential and existing customers to introduce products and services, using well‑prepared scripts and communication templates., • Confidently answer questions and provide clear product information., • Lead conversations to identify customer needs and convert opportunities into sales., • Maintain accurate, timely internal communication and updates., • Take initiative to achieve sales targets and build pipelines for future growth. Requirements • Strong communication skills and a confident telephone manner., • A driven, target‑focused attitude with the determination to exceed goals., • Flexibility and openness to new approaches and evolving working practices., • Basic proficiency with Microsoft Office programs., • A strong work ethic and a positive, proactive mindset., • Clear motivation for pursuing a career in sales., • Resilience and a desire to succeed in a fast‑paced environment. What to Expect from the Business • A friendly, supportive culture that reflects the service experience offered to customers., • A fast‑growing, agile organisation that embraces innovation., • A commitment to continuous improvement, where your ideas and input are encouraged from day one., • A workplace built on values of inclusivity, innovation, agility, and ambition.

Customer Service Advisor Hours – 40 hours per week Salary – £25,396 per annum ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do. We have been providing NHS eye care since 2005 and are expanding throughout 2025 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology. The ACES team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. This culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role Purpose The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing waiting lists. They will assist in maintaining patient records, responding to queries, and performing essential office tasks to ensure the smooth running of the department and high-quality service delivery. Main Duties and Responsibilities • Schedule and manage patient referrals, appointments, and surgeries in collaboration with the Administration Manager and MDT team., • Maintain patient records, support waiting list management, and liaise with clinical staff to address queries., • Serve as the first point of contact for patient inquiries via phone and in-person, offering information and assistance as needed., • Perform general office tasks, including taking calls, processing referrals, scanning, and photocopying., • Assist in the smooth operation of the service by undertaking additional duties as directed by the manager. Benefits • State of the art, modern working environments, • 29 days annual leave (pro rata), • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous friends and family discount scheme, • Full training on refractive treatments and patient handling, • Pension scheme Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. ACES is an equal opportunities employer.

Title: Customer Care Advisor – Inbound Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £27,560 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. We are looking for a motivated and compassionate Inbound Advisor to join our team. You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments. You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible. Key Responsibilities: • Customer Service Excellence: Handle patient inquiries via phone and email, providing accurate information about services, scheduling appointments, and addressing concerns., • Patient Journey: Actively look for opportunities to improve the patient experience, ensuring a seamless journey from initial inquiry to treatment., • Administrative Support: Manage patient records, update databases, and assist with the organization of patient appointments and treatments., • Communication & Problem-Solving: Use strong communication skills to engage with patients, resolve issues, and provide guidance on the next steps., • Strong communication and interpersonal skills, with a passion for helping others., • Excellent problem-solving abilities to handle a variety of patient needs., • Strong administrative skills, including attention to detail and organizational abilities., • Experience in a customer-facing role, ideally within healthcare or optical services (preferred but not essential)., • Ability to work under pressure and manage multiple tasks simultaneously., • Excellent uncapped bonus structure, • State of the art, modern working environments, • 33 days’ annual leave per annum*, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Full training on refractive treatments and patient handling, • Clear progression routes for top performers Optical Express is an equal opportunities employer

Are you a detail-oriented professional with a knack for compliance and a background in the construction industry? Our client are a major scottish sub-contractor in the construction sector and are looking for a proactive Document Controller & Compliance Administrator to join their business support team. This role is the heartbeat of our office operations, ensuring our records are flawless, our accreditations are current, and our safety standards are met. The Role In this role, you'll be managing the essential systems that keep our projects running. Your day-to-day will involve: Documentation & Admin: Taking charge of day-to-day administration, filing, and ensuring all company records and IMS (Integrated Management System) documentation are accurate and up-to-date. Compliance & Accreditations: Managing all construction-specific accreditations and overseeing office compliance. Safety & Health: Assisting with Health & Safety management, including monitoring occupational health records and documenting accidents or incidents. Training & Sub-Contractors: Organising company-wide training, managing sub-contractor PQQs (Pre-Qualification Questionnaires), and verifying competencies. Communication: Acting as a key point of contact for internal teams, external clients, and suppliers-handling everything from phone enquiries to complex client PQQs. What You’ll Need (Essential Requirements) Education: A qualification in Administration or Business. Experience: Proven experience in a similar Document Control or Compliance role, specifically within the Construction sector. Sector Knowledge: Hands-on experience with construction training requirements and industry accreditations. Customer Service: A track record of dealing professionally with both customers and suppliers. Tech Savvy: Advanced proficiency in MS Office Packages. Mobility: A valid Driver’s License is required. About You You are a strong communicator who thrives in a collaborative team environment. You have a sharp eye for detail and the ability to manage multiple moving parts-from IMS systems to greeting visitors-with ease and professionalism.

Job Title – Office Administrator (Clinical Services) Location – Glasgow City Centre Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for an experienced Office Administrator in our Clinical Services department to work in our prestigious offices in Glasgow city centre. The Role Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time. Every day will bring something new but your day to day role will involve: • Setting up teams call, • Organising CPD events and certification, • Updating excel reports, • Other general admin duties, • Email to external consultants and collating response. Essential skills We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required. We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquires to a conclusion and influence outcomes. What’s in it for you? • Competitive salary, • 33 Days Annual Leave*, • Discounted vision correction products/procedures, • Modern, city centre working environment, • Discounted rates at on site restaurant, • Investment in your training and career progression This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Resident Services Associate Glasgow Part-Time – 20 Hours per week Permanent We have an exciting opportunity available for a Resident Services Associate to join our fantastic team in Glasgow. The successful candidate will work across two luxury-built schemes, totalling to 1,011 beds situated in the cities West End area. This is a perfect opportunity for an out-going, talented individual to get stuck in, ensuring our tenants receive exceptional service. The Resident Services Associate is generally the first point of contact, therefore has the responsibility of being an excellent brand ambassador for Downing. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload. Some of the main duties include: Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with additional impressive projects currently under construction. Key Responsibilities: • Providing front of office support to residents and visitors to the building, maintaining excellent customer service at all times., • Updating the company in-house booking and customer relationship management system., • Supporting customer show rounds to ensure maximum occupancy of the residence., • Ensure the building is managed and maintained in line with company policies and procedures to make sure the residents receive a high-quality service., • Respond positively and quickly to customer enquiries and complaints and take appropriate action in line with company procedures., • Create a friendly and safe environment for students to feel comfortable speaking with the team about concerns they might have about their accommodation or wellbeing., • Always interact with students professionally, showing empathy towards any issues you may find and understanding that this is their home., • Engaged with the students to capture feedback and insight to improve services to their needs., • To create monthly fun and diverse events for students to participate in and support the coordination of any open days., • To maintain the site review scores across all platforms above 4 stars., • Have regard for Student Welfare and if necessary, liaise with the appropriate welfare professionals., • Comply with Health and Safety requirements., • Manage the incoming post and deliveries and ensure it is distributed efficiently. Key Requirements: • Previous experience within a highly customer focused role., • Experience within accommodation, hotels/hospitality or retail would be preferred., • Outstanding customer service skills with strong verbal and written communication., • The ability to think on your feet., • A confident, polite and professional persona., • Good working knowledge of IT systems including Microsoft Office and Social Media platforms., • Smartly presented. Hours of work: 20 hours per week Monday to Friday, 11am – 3pm or 12pm – 4pm. There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in weekends. Benefits: Downing employees get to work within fantastic environments, with passionate team members and will be fully supported by a management team who have extensive experience within the field of student accommodation. You will also receive: • Competitive salary, • 25 days holiday, plus bank holidays (Pro-Rata), • Paid overtime, • Pension scheme, • Life Assurance cover, • Employee Assistance Scheme

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference. We have an opportunity within our Operations team to join them as a Customer Service Advisor. This is a permanent, full-time position that will be based in our TDS office in Glasgow and will follow our hybrid working policy of a minimum of 2 days in the office per week. During the initial training period (typically up to 6 weeks), you will be required to attend the office full-time, Monday to Friday, to ensure you are fully supported in your onboarding. There are two shift patterns we have on offer: 35 hours per week, Monday to Friday, with shifts scheduled between 8:00am and 6:00pm on a rota basis. 35 hours per week, Monday to Friday, working from 10:00am to 6:00pm. The salary for this position is £24,945.96 per annum, rising to £25,835.26 after completion of successful probation. Some of the key responsibilities include: • Handling incoming enquiries via phone and email., • Listening carefully and giving clear, accurate information to customers., • Logging enquiries to help us understand customer needs and trends., • Working closely with colleagues to ensure queries are resolved efficiently., • Staying up to speed with our services, systems and processes. To be considered for this opportunity you must: • A minimum of 2 years’ experience working in a call centre or high-volume customer service environment., • Excellent communication skills, both verbal and written, with the ability to build rapport quickly., • Strong listening skills and a customer-focused approach to problem-solving., • Ability to handle a high volume of calls while maintaining accuracy and attention to detail., • Confident using multiple systems and applications simultaneously., • Good organisational skills with the ability to manage time and prioritise workload effectively., • Good computer skills, including Word, Outlook and Excel. TDS offers a plethora of benefits inclusive of: • 33 days holiday inc bank holidays, • BUPA Private healthcare, • BUPA Wellbeing cash plan, • Pension Scheme, • Additional day off for your birthday, • Plus many more! If you have any questions or would like to find out more information, please feel free to contact me directly. TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society.

Head of Ecommerce Role Profile Reports to: Directors Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Company Introduction Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores worldwide and an established web presence in the UK along with exciting opportunities to further expand into Poland, Canada and Germany, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all. Role Overview As the Head of Ecommerce, you will lead our online business across the Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/ Directors. You will be responsible for delivering revenue growth, optimising the customer experience, and have full ownership of digital trading performance. Additionally, you will demonstrate operational excellence across our ecommerce platforms and marketplace channels. This is an exciting opportunity to contribute to the growth of a successful and well-known brand. What does a typical day look like? • You will be responsible for Trespass and Nevisport Ecommerce websites including Trading, Website Merchandising, Tech Platform Ownership (Adobe Commerce, Rithum)., • Lead Amazon strategy across 1P and 3P., • Manage a team of over 35 people and co-ordinate with external service providers., • Oversee UK and International Marketplace Strategy., • Manage trading calendar and ecommerce metrics, as well as courier management., • Drive UX, CRO, and website development to enhance customer experience., • Responsibility over forecasting, budgeting, and product planning for online exclusives and Amazon 1P., • Ensure PCI compliance, website security (including WAF), and domain estate management. Skills • Pricing & promotion strategy, • Revenue optimisation mindset, • Strong financial literacy (P&L understanding), • Paid Search & Shopping, • Paid Social understanding, • SEO fundamentals, • Marketplace marketing, • Attribution awareness, • On-site merchandising strategy, • Product prioritisation, • Conversion optimisation, • Seasonality & demand planning, • Promotion execution, • Ecommerce platforms (Adobe Commerce), • APIs, • Site architecture, • Hosting/CDN, • Security awareness (PCI, WAF, fraud prevention), • Ability to brief and manage developers, • Amazon Vendor vs Seller models, • Buy Box mechanics, • Marketplace fee structures, • Listing optimisation, • Channel conflict management (DTC vs Amazon), • Delivery SLAs & cost structures, • Returns management impact, • Fulfilment performance metrics, • Impact of logistics on conversion, • Experience with Magento/ PHP based architecture appreciated but not a pre-requisite About You • Prior experience in a senior ecommerce or digital trading role., • Confident leading cross-functional teams and external partners., • Experience in managing platforms, marketplaces, and international trading., • Demonstrated experience leveraging AI-driven tools to optimise customer journeys – e.g. personalisation engines, predictive analytics, or dynamic pricing algorithms., • Ability to interpret machine learning insights from recommendation systems, search optimisation models, and customer segmentation tools to inform merchandising and content strategies. Working for Trespass • You will receive 30 days holiday, inclusive of Bank Holidays. This entitlement increases 32 days after 2 years’ service to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to, • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors, • Relaxed dress code, • Free parking as there is nothing worse than parking meters and additional costs, meaning…. buy the coffee! We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

We have an exceptional opportunity for an Experienced Service/Breakdown Engineer to join our award winning company where you will receive full training on renewable heating products. Your next position could be with Greener Energy Group, Scotland’s largest retrofit installer of Heat Pumps and Solar PV who are proud to have built up a great reputation where staff and customers feel valued and respected. Recent winners of Octopus Energy's "Cosy Installer of the Year" we are recognised for delivering first class installations a great customer service. We have a dedicated core staff based at our head office in Paisley and we cover the whole of Scotland and the North of England. You can check out our exceptional customer feedback on Trustpilot.com The role will be varied from week to week and will include the following: • Servicing of Boilers and Air Source Heat Pumps (full training will be given on Heat Pumps)., • Reactive maintenance of various heating systems., • Assisting existing heating teams with installation of Air Source Heat Pumps. Benefits of this role include: • The ability to further your career within the Renewable Energy Sector., • Job security along with great job satisfaction with an ethical and fast-growing company., • A good team working environment., • Company uniform, • 28 days holiday pay, plus an extra day for your birthday. Requirements of Role: • Have a Full, Clean Driving Licence, • Work as part of a team and/or on you own as required with a positive attitude. Responsibilities of Role: • Be willing to go the extra mile to maintain our first-class customers service reputation and get jobs finished on time., • Take pride in your work and be respectful of our customers’ homes., • Have good time keeping and attention to detail. Rate of pay: • Attractive Salary package between £38,000 and £42,000 Experience: & Qualifications: • Gas Safe qualified with ACS- CCN1, CENWAT1 as a minimum., • Qualified plumbing & heating engineer (NVQ or equivalent)., • Unvented qualifications and experience necessary., • 5+ years of plumbing/heating experience., • Heat Pump, Oil and LPG requalification and experience adventitious but not a requirement., • Physically fit to be able to carry out all the duties required for the role. If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application. **Please do not apply for this job without the necessary qualifications. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Application question(s): • Ability to work away from home when requried Experience: • time served plumbing and heating: 4 years (required), • Heat Pump: 1 year (preferred), • servicing heating systems: 3 years (required) Work Location: On the road

About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role We’re seeking an Airline fares and ticketing Specialist who blends technical expertise with creative thinking. This role covers the full pricing lifecycle—from fare strategy and filing to ticket issuance—while navigating the complexities of multiple currencies, PCCs, and global markets which involves analysing bookings, market trends, competitor pricing, and customer demand to identify opportunities to maximise revenue while delivering cost savings to clients. The specialist works closely with revenue management, sales, and distribution teams to support promotional pricing, new market launches, and special projects. Success in this role requires strong attention to detail, analytical thinking, and a solid understanding of airline fare rules, net fare contracts, corporate fare construction, and ticketing logic. If you’re someone who enjoys solving pricing puzzles, challenging traditional approaches, working in a fast-paced environment and ensuring fares work at the point of sale, this role is for you. Skills & Experience • Proven experience in airline fares, pricing, and ticket issuance, • Strong understanding of fare rules, airline nett fare contracts and corporate fare contracts fare construction, and ticketing logic, • Experience working with multiple currencies and multiple PCCs, • High level of GDS experience, • Creative, analytical thinker with strong attention to detail, • Effective communicator who collaborates well across teams internally and externally, • Able to manage priorities in a fast-paced, deadline-driven environment, • Approachable and flexible outlook. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on both an Employed and Self-Employed basis. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers who are looking to develop and grow. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Why Join Huntswood? At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that. Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals. Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation. CUSTOMER SERVICE TEAM LEADER (FRAUD) We currently have an exciting opportunity for Customer Service Team Leader within our fast-paced Banking campaign working from our Glasgow City Centre Office. As a Customer Service Team Leader, you will act as the glue that holds the team together, providing guidance, support and motivation to the team to reach effective customer satisfaction. Start Date: Monday 11th May 2026 Location: Glasgow City Centre Office Job Type: Full-time, Permanent Hours: 37.5 hours per week Monday - Sunday on a rotation between 8am - 8pm. Role Requirements • Ideally you will have a minimum of 12-18 month’s experience managing a Financial Services/Banking team within a contact centre or fraud operations environment., • A proven track record in delivering against objectives related to quality, risk controls, and regulatory requirements is essential., • Strong ability to manage workflow, prioritise investigations, and ensure the team meets fraud handling SLAs and case resolution deadlines., • Skilled in analysing trends, team performance data, and risk indicators to drive process improvements and reduce losses., • Proven ability to build effective working relationships with internal stakeholders to support a seamless end‑to‑end fraud management process., • Comfortable working in a high‑pressure, fast‑paced environment with the ability to adapt quickly to evolving fraud patterns, regulatory changes, and operational priorities., • Strong communication skills, with the ability to inspire, influence, and engage a team ensuring consistent delivery of high‑quality investigative outcomes., • Commitment to maintaining a culture of compliance, accuracy, risk awareness, and customer protection across the team. Key Responsibilities: • Creating a sense of urgency within the team by building an energetic and engaging culture., • Understand and buy into the overall aims and objectives of the company and provide clear communications to your team., • Ability to interpret data, spot trends and put in place action plans to remedy short falls., • Developing team members in line with their personal development plans and performance reviews - utilising call recording sessions, internal training and one to one sessions., • Ensuring full adherence to regulatory requirements., • Learning, retaining knowledge and coaching staff on detailed knowledge., • Presenting new processes to staff ensuring all advisors are fully trained. Your Benefits & Perks • Comprehensive Training with experienced Trainers, • Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances, • Health Cash Plan - helping you claim back the cost of everyday healthcare, • ‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…, • Colleague Recognition Scheme – Become a Huntswood Hero!, • Regular colleague engagement activities where you could earn additional incentive, • Access to an online Well-being centre that has a variety of tools to nurture your overall health, • Free Fruit, Tea, Coffee & Hot Chocolate on site, • Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site, • Discounted Premium City Centre Parking, • Refer a friend scheme (earn £1000 for each person you refer), • Mentorship program to grow and develop within the company Committed to Inclusivity Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria. For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

As a Field Service Engineer, your primary responsibility will be to lead specialty field testing projects and campaigns for High Voltage & assets in electricity generation plants, utility, and industrial substations. You will undergo comprehensive training to develop the necessary skills for this role. Your main role will involve performing electrical field testing services, which includes conducting ground grid testing, advanced underground distribution and high voltage class cables testing, switchgear and transformer testing. While you will be based in the German / Danish / UK office, it is important to note that a significant portion of your time, approximately 50- 70%, will be spent traveling to client sites across the EU. The specific travel assignments will be determined by the company. Therefore, you must be open to flexible scheduling and have the ability to travel on short notice. In summary, as a Field Service Engineer, you will play a crucial role in leading field testing projects, to help ensure the reliability and performance of High Voltage for our clients. Your expertise in electrical field testing and power system studies will contribute to the success of electricity generation plants, utility, and industrial stations. General Duties • Following an initial training period and evaluation of your progress in the role, your responsibilities will grow as you begin to lead projects, schedule resources and equipment, and safely perform the advanced electrical tests at various facilities including public utilities, nuclear generation plants, renewable plants (wind, solar farms) and industrial applications., • You will perform ground grid testing (current injection testing), soil resistivity measurements, current split testing, step and touch measurements, power system studies, diagnostics on underground power cables., • Following the field testing, you will compile and analyse results and prepare comprehensive technical engineering reports for presentation to customers., • You will directly interact with power distribution customers and contractors on site, operate advanced diagnostics equipment, acquire test data, and communicate with the remote support team., • You will be responsible for management of company assets in field including power supplies, instrumentation, tools, inventory parts, etc., • You will be relied on to provide onsite customer training on safety issues, test processes and quality control topics. Additional Requirements. • Availability for travel to assignments in EU without sponsorship must hold EU passport, • Travel 50%-70% in EU countries, • Speak German or Danish will be an advantage

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Apex City of Glasgow Hotel, Glasgow, G2 2EN Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Casual Duty Manager in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Guest Services as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay. Starting your Journey: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click apply. We look forward to hearing from you.

Conveyancing Assistant - Glasgow • Location: Glasgow, • Job Type: Full-time Day-to-Day of the Role: • Liaise with clients, providing updates and taking accurate messages., • Manage the ordering of Redemption Statements and pre-sale reports., • Draft legal documentation such as Dispositions, Securities, Discharges, LBTT returns, and ensure these are sent to clients and lenders., • Lodge Advance Notices and handle the submission and payment of LBTT returns., • Register all legal documents and activate NHBC., • Address all post-settlement enquiries and update the title sheet for lenders, clients, and other party’s solicitors., • Complete all allocated tasks and manage day-to-day general correspondence., • Experience in a property or administration role is preferred but not essential., • Proficiency in Microsoft Office, with advanced skills in Excel., • Strong customer service skills, both over the phone and via email., • Excellent social and interpersonal skills, with the ability to manage client interactions effectively., • Ability to make informed decisions quickly and keep clients well-informed throughout the process., • Excellent verbal and written communication skills., • Proactive and forward-thinking, with a strong drive to succeed in a competitive environment., • Competitive salary with annual review and potential performance-based bonus., • 32 days annual leave (including public holidays)., • Birthday day off., • 3x Annual Salary Death in Service benefit., • Membership of an occupational pension scheme.

Cobalt is working with a leading property management business to appoint a Building Manager for a grade-A, multi-let office asset in the heart of Glasgow. This is a high-profile opportunity to take ownership of a well-performing building, with a strong focus on occupier experience and operational excellence. The organisation Our client is a well-established property management firm with a strong UK presence and a focus on high-quality service delivery. The business manages premium commercial assets and delivers a high standard of occupier experience. The culture promotes collaboration, professional development, and a service-led approach. The role / responsibilities The Building Manager oversees the day-to-day operations of a flagship grade-A office building in central Glasgow. Management of all on-site service partners including cleaning, security, and maintenance teams. Lead on occupier engagement, including forums, events, and customer experience initiatives. Ensure full compliance with health and safety, statutory requirements, and internal policies. Management of service charge budgets, monitoring expenditure, and provision of clear financial reporting. Oversight of planned and reactive maintenance to ensure the building is maintained proactively. Support sustainability initiatives, including reducing energy use and improving recycling. Work closely with client stakeholders to align building strategy with their objectives. Preparation and presentation of monthly and quarterly reports to internal and external stakeholders. Skills needed / requirements Working knowledge of managing multi-let commercial properties. Solid understanding of M&E systems and building operations. IOSH qualification is essential, with NEBOSH or IWFM being desirable. Experience managing contractors and service partners. Strong communication skills, both written and verbal. Working knowledge of service charge budgets and financial management. Confidence in engaging with occupiers and delivering a high level of service. Experience with systems such as Riskwise or Proactis is beneficial. This Building Manager role offers the opportunity to take ownership of a prime asset and make a visible impact on occupier experience and building performance. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.c272c101-f45c-4783-b4a0-50ad222b87c0

Technical Account Manager Scotland - Field Based Office Base in Glasgow £55,000-£60,000 DOE + commission Are you a BEMS professional ready to step off the tools and into a client-facing role? We're working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth. This role is ideal for engineers with 5+ years' experience in BEMS, who want to move into account management and sales without losing touch with the technical side of the business. You'll be working across Scotland managing an existing portfolio of accounts while helping to grow new business. What You'll Do • Manage a portfolio of service and project accounts, • Act as the main point of contact for clients, following up on engineer visits and ensuring issues are resolved promptly, • Identify opportunities for system upgrades, improvements, and future projects, • Produce technical proposals, estimates, and forecasts, • Build strong relationships with consultants, contractors, and end users, • Contribute to account strategy, business reviews, and growth initiatives, • Collaborate with internal teams to deliver exceptional customer servicewith flexibility to work from home. What We're Looking For • 5-10 years hands-on BEMS experience

B2B Telesales Account Manager Up to £35,000 DOE + high OTE We are looking for an experienced B2B Sales Executive for an excellent role selling data and contact sources with a Glasgow based company. Access to these products for your customers will allow them to put their services directly in front of the precise people they want to be in business with themselves, therefore it is a highly desirable and extremely cost-effective service for them to invest in. It`s a telephone and Zoom based sales position, and you can also work from home always or in the majority as well if you want to instead of in the Glasgow office – but at the employers request applicants must still live within the local areas to be able to quickly meet as and when required and to also have initial and ongoing training and team building events. You must be comfortable with and happy to do online video / Zoom demos with your clients at the start of the sales and pitching process, and then after they are brought on board it would mostly be telephone and email contact with them after that. As well as working from company supplied data you would also be required to research and source your own leads and target potential clients that fit the criteria of being a suitable and profitable customer. Experience of selling advertising, marketing services or data would be of keen interest, but we are also very open to applications from experienced office & telephone-based salespe...

Location: Hillington (site-based Monday-Friday 1:30pm to 10pm) Permanent vacancy - Sales Admin Salary - £25,000 - £30,000 Role Overview Please note the working hours for this role are 130pm - 10pm The Sales Administrator plays a central role in ensuring smooth end-to-end order processing for the companies US operations. From order entry through invoicing and shipping, you'll coordinate across Sales, Operations, Supply Chain, and customers to deliver a seamless experience. You'll manage ERP data accuracy, proactive customer communication, and procurement support while helping maintain companies global quality standards. Reporting directly to the Operations Lead and Supply Chain Lead, and with their combined support, this position plays a key part in ensuring efficient workflow, accurate documentation, and excellent customer experience. The role will ensure that customer service, fulfilment quality meet the expectations of and our global standards. It will act as a key link between the US office and the USA Customers and also supporting US operations when needed. Key Responsibilities Order Management • Process customer orders and quotations accurately and efficiently., • Enter and maintain order details in the company's ERP/CRM system., • Monitor order progress from confirmation through to dispatch.<...

Red Recruitment Group are currently supporting one of our National clients in their search for an experienced office based customer service assistant for an immediately available temporary to permanent role within their office at their depot in Govan Glasgow.Hours of work are: Monday – Friday

Peace Recruitment are working with our client, a provider of student accommodation services to source a Night Shift Customer Service Assistant. We are looking for a Night Owl to provide a safe, welcoming, and supportive environment for their student residents overnight. You’ll be the main point of contact during the night, handling enquiries, supporting residents, and ensuring everything runs smoothly. Key Responsibilities * Deliver front-of-house customer service overnight * Respond to enquiries (in person, phone, email) * Support resident safety, welfare, and wellbeing * Handle incidents calmly and follow procedures * Maintain logs and update systems * Assist with bookings, admin, and basic maintenance reporting * Help keep communal areas clean and ready for use What We’re Looking For * Customer service experience (hospitality preferred) * Strong communication and organisation skills * Calm under pressure with a proactive attitude * IT literate (Microsoft Office) * Flexible, reliable, and team-focused * Additional languages are a bonus Why Join Our Client? * Supportive team and positive work environment * Opportunity to make a real impact on student experience * Growing company with development opportunities Apply Now If you enjoy helping people and thrive in a fast-paced environment, get in touch with Melissa at Peace Recruitment...

B2B Telesales Account Manager Up to £35,000 DOE + high OTE We are looking for an experienced B2B Sales Executive for an excellent role selling data and contact sources with a Glasgow based company. Access to these products for your customers will allow them to put their services directly in front of the precise people they want to be in business with themselves, therefore it is a highly desirable and extremely cost-effective service for them to invest in. It`s a completely telephone-based sales position, and you can also work from home always or in the majority as well if you want to instead of in the Glasgow office – but at the employers request applicants must still live within the local areas to be able to quickly meet as and when required and to also have initial and ongoing training and team building events. As well as working from company supplied data you would also be required to research and source your own leads and target potential clients that fit the criteria of being a suitable and profitable customer. Experience of selling advertising, marketing services or data would be of keen interest, but we are also very open to applications from experienced office & telephone-based salespeople from other sectors who are looking to get into a new and niche sales industry now. This role is within a sector where there is nowhere near as many competitor companies for you to compete with as most other sales positions have. ...

Development Manager - Ealing Job Type: Full timeIn a Nutshell… We have a fantastic opportunity for a Development Manager to join our team within Vistry West London, at our Ealing office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let’s cut to the chase, what’s in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable… A desire to continue with further education Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role… Assist the Land / New Business department during the pre-development programme and in certain instances to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and where appropriate coordination with the Technical team. Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development Budgets and programme information in line with the Development Appraisal system at all times. Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including:Conveyance Plans Section 38 / 104 Agreements Open Space Agreements Service Wayleaves / Easements Freehold Transfer Contracts Carry out duties in compliance with the Company’s ISO9001 accreditation. Support the Group Environmental Policy. Prepare and submit a Post Investment Review and Ensure Project Close out Reports are completed and concluded, where appropriate via the Technical Team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to set timescales. Carry out Land Appraisals using Group software and ensure accurate ongoing monitoring and updating for budgeting purposes. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Appoint Solicitors via the framework. Work with land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering contracts. Work with clients and their agents to negotiate and agree the form of building contract (Development Agreement or JCT) in conjunction with the Legal Director and other internal stakeholders as appropriate. Appoint and manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk prestart on site. When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times. Follow the internal development process, ensuring all systems are maintained with accurate information at all times. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare ‘offer documentation’ as required. Network with new and existing clients to identify opportunities to expand the business. To undertake any other duties as deemed necessary from time to time. Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Sales Consultant - Rotherham Job Type: Full timeIn a Nutshell… We have an exciting opportunity for a Sales Consultant to join our team within Vistry West Yorkshire, at our Rotherham site. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let’s cut to the chase, what’s in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Mileage allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone based business development. Proven track record of successfully completing the sales process with customers. Proven ability to work under pressure and meet sales targets Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Strong negotiation and sales skills. Excellent administration and organisational skills. Good planning and organisational skills Excellent communication skills. Patience and ability to remain calm under pressure. A friendly, trustworthy, and professional attitude. Comfortable using multi channel forms of communication. Ability to handle complaints and difficult situations. An interest in property and the housing market. Willing to be flexible in respect of day to day duties and hours worked. Full driving licence and access to a suitable vehicle. Willing to travel to all sales sites within the division, including regional offices. Willing to work weekends. Desirable… 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above). A Levels in any discipline More about the Sales Consultant role… Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards. Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1

A leading facilities management company in Glasgow seeks a Customer Helpdesk Coordinator. Ideal candidates will possess strong customer service skills, helpdesk experience in Facilities Management, and knowledge of Microsoft Office packages.

Ideal applicants will possess excellent customer service and communication skills, proficiency in Microsoft Office, and a strong work ethic. A leading eye care provider is seeking an experienced Office Administrator to join their Clinical Services department in Glasgow City Centre.

Office Location: 45 Garrioch Road.Permanent, Monday to Friday, 35 hours per week.EVH grade 7, £40,635 to £44,619.To deliver a high-quality, customer-focused reactive repairs and maintenance service to a defined patch of occupied properties.The Property Officer will be responsible for diagnosing an

A leading insurance provider seeks a Customer Service Representative for their Glasgow city centre office. The role involves assisting customers with their home and motor insurance needs, managing policy changes, and providing support to vulnerable clients. Candidates should possess strong communica

In this dynamic role, you will manage existing customer accounts, develop new business opportunities, and provide exceptional sales service. You should have proven experience in a competitive sales role, excellent communication and negotiation skills, and proficiency in CRM and Microsoft Office. A l

Recruitment Resourcer - Construction Glasgow £26,000 - £27,000 per annum and bonus Are you ready to take your first step into the world of recruitment? Do you thrive in a busy, target-driven environment and enjoy building relationships? Search Recruitment Group - one of the UK's leading recruitment agencies is looking for a Recruitment Resourcer to join our established Construction team in Glasgow. Our Construction division has been delivering outstanding results across the sector for nearly 40 years and is one of our most successful and well-established teams. In this role, you'll work alongside experienced Recruitment Consultants and senior management to source the best candidates for our long-standing client base. As a Resourcer, you'll be the main point of contact for new and existing candidates - proactively understanding their needs, ensuring they're registered correctly on our system, and matching them to suitable opportunities. Why join us? Be part of a driven and supportive team, working closely with experienced recruiters in a busy environment. - Grow your career with a clear development plan, supported by award-winning training from our dedicated Talent Development team. - Celebrate your success with everything from team experiences like axe throwing and fine dining, to our annual European getaway for top performers. What you'll be doing: - Source and screen candidates for a variety of temporary placements across the Construction sector. - Conduct candidate interviews, register them on our internal CRM system, and assess their suitability for client requirements. - Manage shift bookings and allocations using our CRM, always ensuring accuracy and efficiency. - Act as the main point of contact for your candidates, handling queries and providing ongoing support throughout their assignments. - Deliver a smooth, high-quality service to both clients and candidates, maintaining a professional and proactive approach. - Support the team with day-to-day recruitment activity, campaigns, and administrative tasks. What we're looking for: - Previous experience in a Customer Service or Sales role, with a strong track record of meeting KPIs and performance targets. - Confidence in building and maintaining positive, long-term relationships with candidates. - Exceptional attention to detail, ensuring accuracy in scheduling and data management. - Excellent verbal and written communication skills, with the ability to build rapport and influence at all levels. - A proactive, driven mindset with the ability to work effectively in a busy, target-driven environment. How you'll benefit: - Access to premium recruitment tools, including industry-leading job boards. - A monthly bonus structure that rewards performance and boosts your earnings. - Full back-office and marketing support, allowing you to focus on placing top candidates. - Comprehensive training and development from our award-winning Talent Development team. - FlexHoliday Scheme - buy or sell up to 5 days of annual leave via salary sacrifice. - Option to join our car benefit scheme through Tusker. - Lifestyle discounts and well-being perks through Perkbox, keeping you motivated in and out of work. To find out more about this opportunity, click Apply today or contact Isabel Stone for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

International Payroll Specialist Competitive + Bonus Glasgow, UK 12 month FTC At IRIS FMP International , part of the IRIS Software Group, we help businesses pay their people across the world -accurately, on time, and in full compliance with local laws. Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. Were organised, precise, and great at building strong, long-term relationships. Were now looking for a Senior International Client Payroll Executive to join us on a fixed-term contract until January 2027 , covering maternity leave. What the Team Does Our team sits at the heart of international payroll delivery for IRIS. We connect clients with our network of in-country partners -coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 1015 country payrolls across the UK and continental Europe. Its a role that blends structure, service, and partnership -giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you. What Will You Be Doing? Manage the end-to-end payroll process for your portfolio of international clients Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness Act as the main client contact -answering questions, resolving issues, and keeping everyone informed Track key deadlines and make sure every payroll cycle stays on schedule Support audits and maintain accurate documentation for compliance Monitor KPIs / SLAs and report performance clearly Review and improve internal processes to make life easier for clients and colleagues Check in regularly with clients to plan ahead and strengthen relationships This is a well-structured, stable role -typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning. What Are We Looking For? Excellent customer service and relationship-building skills -youll be the trusted point of contact for some of our largest global clients Confident managing multiple deadlines and stakeholders across different time zones Highly organised with strong attention to detail Proactive, calm under pressure, and able to prioritise effectively Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus Confident using Microsoft Excel and Office 365 Previous experience in a client-facing payroll, operations, or service environment Experience working with international or multi-country payrolls would be advantageous , especially if youve coordinated between clients and in-country partners to deliver accurate, compliant results What Can IRIS Offer You? The opportunity to manage global client relationships and oversee payrolls across multiple countries A supportive, friendly, and collaborative team culture Clear structure and stability -predictable monthly cycles and long-term client partnerships Remote working anywhere in the UK Professional development within a respected global payroll brand The satisfaction of helping businesses pay their people correctly, every time Our Application Process We believe hiring should be fair, transparent, and supportive: Apply Online Send us your CV and a few basic details -no lengthy forms or unnecessary steps. Initial Interview (plus Online Assessments) Youll have an informal chat with our Talent Acquisition team, followed by: CCAT: a short 15-minute timed test. EPP: an untimed personality questionnaire. Competency & Technical Interview (MS Teams) Youll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management. Ready to Join Us? If youre organised, people-focused, and enjoy bringing order and clarity to complex global processes, wed love to hear from you. Apply today and help us deliver world-class payroll operations for clients around the world. TPBN1_UKTJ

Office Manager Location: West Dunbartonshire Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent About the Company We are recruiting on behalf of a growing and dynamic business who supply specialist products across the UK. Operating from a close-knit and fast-paced environment, the business prides itself on efficiency, teamwork, and delivering an excellent service to its clients. The Opportunity We are seeking a highly organised and proactive Office Manager to take ownership of the day-to-day running of our office function. This is a pivotal role within a small team, offering the opportunity to make a real impact by improving processes, supporting colleagues, and ensuring smooth operational delivery across the business. You will work closely with the wider team, and play a key role in maintaining high standards of organisation, communication, and customer service. Key Responsibilities Oversee the daily operations of the office, identifying opportunities to improve processes and contribute to overall business efficiency Support and coordinate a small team of part-time office staff Manage invoicing, debtor reporting, and financial administration using online accounting systems Produce and maintain accurate reports relating to stock, orders, and business performance Maintain and update internal systems, spreadsheets, and records using Microsoft Office (particularly Excel) Liaise with internal teams and external clients to ensure smooth order processing and delivery Support wider business functions, during busy periods About You Proven experience in an office management or senior administrative role, ideally within a small business environment Highly organised with strong attention to detail and the ability to manage multiple priorities Confident communicator with a professional and approachable manner Experience supervising or coordinating team members Comfortable working with financial data, reporting, and invoicing systems Strong IT skills, including Microsoft Office (Excel essential) Self-motivated, adaptable, and able to work both independently and as part of a team Willing to take a hands-on approach and support different areas of the business when required What our clients Offers A supportive and collaborative working environment The opportunity to take ownership of your role and make a visible impact A varied position within a growing business Ongoing development and the chance to grow with the company If you are a motivated and capable Office Manager or Senior Administrator with the above experience and attributes and are looking for a role where you can truly add value, we would love to hear from you. How to Apply Please submit your CV along with a brief covering statement outlining your suitability for the role. Total Recruitment Group operates as an recruitment agency for permanent roles and a recruitment business for temporary roles

Job Title: Payroll Giving Fundraiser - Self Employed Location: Preferably Dundee, with travel to other areas Salary: Commensurate with hours worked + performance bonus (Realistic OTE £30,000+) Job Type: Self-employed contract role, full time hours (part time considered) About us: StC Payroll Giving is a leading Payroll Giving organisation helping employees across the UK support charities in a simple, secure, and tax-efficient way directly through their salary. Our work takes place exclusively in corporate workplaces, with every visit arranged in advance by Head Office - no cold calling, no street fundraising, and no doorstep activity. As proud members of the Association of Payroll Giving Organisations and the Fundraising Regulator, we are committed to the highest ethical and professional standards and follow the Professional Fundraising Code of Conduct at all times. About the role: We're looking for confident, engaging people to join our growing field-based fundraising team in and around the Dundee area. You'll attend pre-arranged workplace events, speaking directly with employees at major organisations and inspiring them to support a wide range of UK charities through Payroll Giving. This is a target-driven but people-focused role, ideal for someone who enjoys managing their own day, building rapport quickly, and having meaningful, one-to-one conversations. Whether your background is in fundraising, sales, customer service, or another people-facing role, you'll receive full training, ongoing coaching, and clear progression opportunities. What you'll be doing: Engaging employees at corporate workplaces and encouraging participation in Payroll Giving Representing StC Payroll Giving professionally, ethically, and enthusiastically Sharing engaging stories about our charity partners and the impact of Payroll Giving Setting up and managing a professional stand at private-site venues Working towards individual performance targets while delivering an excellent donor experience Managing your own workload in the field while staying connected with a supportive team Following all data protection requirements, fundraising regulations, and professional standards About you: You'll be a great fit if you have: Around 6+ months' experience in fundraising, sales, telesales, or customer-facing roles Strong communication skills and the confidence to approach and engage people A self-motivated, resilient attitude and comfort working towards targets A positive, professional, and approachable manner The ability to manage your time effectively and work independently A genuine interest in charity fundraising and making a positive impact Essential: Full UK driving licence Access to your own vehicle (travel expenses paid) What we offer: Paid mileage Competitive day rate with a transparent, results-based bonus structure Pre-booked appointments only - no cold calling or public street work Field-based autonomy with structure and support Full training, coaching, and ongoing development A role where your work directly supports UK charities Friendly, ethical, and supportive team culture Real opportunities to progress within the organisation Additional Information: If you're looking for a field-based role with purpose, where your communication skills genuinely make a difference, we'd love to hear from you! Apply today and start making an impact with StC Payroll Giving! No agencies please. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Charity Fundraiser, Cooperate Charity Fundraiser, Payroll Giving Charity Fundraiser, Field Sales Representative, Direct Sales, Sales, Customer Service, Venue Fundraiser, Field Sales, Street Fundraiser, Sales Executive, Business Development, or Brand Ambassador also be considered for this role. TPBN1_UKTJ

Jetting Engineer Location: Hillington / Livingston can be based out of either site Employment type: Full Time, Permanent Working Hours: Monday to Friday, with overtime opportunities available What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 28 days annual leave Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role… Working from one of our custom-equipped Jetting Vans, you will visit all types of clients — commercial, residential, industrial, rail, road, utility, etc. —?across the UK. You will carry out jetting both internal and external drainage systems, rodding and use of electro-mechanical spring machines to maintain and clear drainage system and produce high quality reports. You will ensure that you work safely and efficiently, and that work is completed within the required timescale. As a Jetting Engineer you will… Carry out safe and effective jetting, drainage, and confined space work, meeting client requirements and maintaining high standards of quality and reporting. Operate plant and equipment safely, including high-pressure water jets, MEWPs, and manual handling of heavy items (e.g., manhole covers over 25kg). Load and unload vehicles with all necessary hoses and equipment, ensuring readiness before attending site. Identify and address issues quickly to avoid escalation and maintain smooth site operations. Build strong communication and relationships on-site to support problem-solving and efficient teamwork. Ensure full compliance with Health & Safety, Environmental, Quality, and Company policies, including accurate incident reporting and completion of required safety checks (LOLER & PUWER). Work flexibly across various shifts, including nights, weekends, and on-call duties, to meet the needs of a 24/7 operation across the UK. About you… You’ll bring proven experience in the utilities sector—ideally drainage—along with a solid background in customer-facing roles, health and safety awareness, and a good understanding of waste network operations. Confident using Microsoft Office and reporting systems, you lead by example, produce clear reports, build strong working relationships with colleagues and suppliers, and hold a full UK driving licence. Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Independent Business Travel Company that offer an array of service for their clients for corporate travel, events, leisure travel and more specialist service such as marine travel, are seeking someone to join their team in offices East of Glasgow. Starting salary up to £32k pa dependent on experience, plus bonus, free parking, contributory pension and health insurance. You will have previous business travel experience, good GDS skills and ideally some experience off marine accounts. Perhaps you are fully remote and keen to be back with a team, or do a mix of home and office. JOB DESCRIPTION: * Taking enquires over the phone and via e-mail for from Corporate clients as well as Marine & Offshore travel clients * Working on a variety of accounts, working to the client's service level agreements * Booking multi-sector, worldwide flights using a GDS * Booking related business travel requirements including hotels, rail, car hire and other ancillaries * Offering excellent customer service to clients and resolving any queries * Dealing with related business travel administration * Working Monday to Friday, office hours (very occasional emergency cover outside normal hours) THE PACKAGE: * Up to £32k pa plus bonus * Fully office based & hybrid considered * Parking onsite, café, gym, & creche available * Pension & Private Health insurance * 20 days holiday plus bank hols EXPERIENCE REQUIRED: We are seeking someone who has previous business travel experience, ideally with marine experience (desirable, not essential), and you will be proficient on GDS such as Amadeus or Galileo. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Are you a Surveyor seeking a new opportunity with OTE of up to £60k PA plus ? Do you have window and door, fenestration or a home improvement background? Join our national multi branded company where we value expertise, accuracy and a right first-time methodology. We are seeking Surveyors to verify our customers' requirements, providing accurate measurements and drawings to facilitate a timely and successful installation. The ideal candidate for this role is someone with a strong background in construction, architecture, or engineering, specialising in home improvements. They should possess excellent technical knowledge of fenestration products, building regulations, and standards. Strong analytical skills, attention to detail, and the ability to communicate effectively with clients, contractors, and design teams are crucial. Key Responsibilities Making arrangements with the customer to carry out their technical survey in line with our survey completion targets Travelling within the region to undertake the customer's survey following our high standards, to ensure accurate measurements and drawings are provided in line with our Right first time, methodology Confirm with the customer all details and designs ordered are suitable, ensuring they are happy to proceed and have a full understanding of what they have ordered as well as offering solutions where applicable. Liaise with the wider Anglian team reporting any discrepancies or changes which need to be made after surveying the customers property Input survey details onto the survey network and order materials as required Dealing with any issues or changes that may occur in a timely manner About You Customer Focus, with excellent people and communication skills NVQ level 3 in Surveying or equivalent experience of surveying in the window and door industry Previous experience or equivalent qualification, of installing uPVC products Proficient IT Skills including Microsoft Office Ability to multi task, organise and good problem solver Full driving licence What we Offer Competitive salary Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme. Company Car 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders Heavily discounted employee purchase scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! If you are a proactive and dedicated surveyor looking for the next step in your careers, we would love to hear from you. Be a part of our journey and help us shape the future home improvements! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Roadside Technician Location: You will have a geographical area based on where you live so this isnt crucial. This position is covering theGlasgow area Salary: £36,400 basic, with overtime yearly earnings can be as high as £61,000 Hours: Varying shift patterns Monday to Sunday 40 hours. Earliest start time of 6am, latest finish time of 12am. (Lots of overtime available paid at time and a half) Reference: 30398 We are currently recruiting for a Roadside Technician to join our clients team covering the Glasgowarea. This is a fantastic opportunity for an experienced technician who enjoys problem-solving and working independently in a mobile role. You will play a crucial part in getting vehicles safely back on the road, representing a leading name in the automotive industry. Roadside Technician Benefits: Start and finish at home no commute to a depot Shifts planned 12 months in advance 23 days annual leave (rising with service) + bank holidays Company van fully equipped with state-of-the-art tools Free breakdown cover for you and your household from day one Excellent career development and training opportunities 24-hour employee assistance programme Company life assurance (linked to pension) Key Responsibilities: Diagnose and repair a wide range of vehicle faults including mechanical, electrical, and electronic issues Carry out routine maintenance such as brake inspections, fluid checks, and battery replacements Use the latest diagnostic tools and software to identify and fix complex faults on-site Deliver outstanding customer service by clearly communicating repair options and solutions Maintain a clean, safe, and organised mobile workspace Record all work completed accurately using company systems Requirements: Minimum Level 2 qualification in Vehicle Maintenance and Repair (City & Guilds, IMI, NVQ or equivalent) At least 3 years of experience in a workshop or mobile technician environment Strong diagnostic and fault-finding abilities Excellent communication and customer service skills Full UK driving licence with no more than 9 penalty points (no disqualifications) This role is ideal for a proactive and capable technician who enjoys autonomy, variety, and problem-solving on the go. Youll be joining a business that invests heavily in training, support, and long-term career development. How to Apply: If youre a skilled and dedicated Roadside Technician ready to take the next step in your career, please apply today for immediate consideration. All applications are treated in the strictest confidence. SCOVT Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

Launch your career with a market-leading business and specialise in one of the most innovative areas of the electrical industry - lighting. This is a fantastic opportunity to join a specialist lighting division within the UK's largest B2B electrical distributor, offering structured training, progression, and the chance to develop real technical expertise. Why This Role? £31,000 - £33,000 starting salary Two salary increases in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + pension contributions Clear pathway into field sales and management Accredited training programme with ongoing mentorship Opportunity to gain a recognised lighting design qualification Regular social events including client entertainment (sports, golf, motorsport)About the Business You'll be joining a highly respected and well-established group known for developing talent and promoting from within. Their graduate programme is built to fast-track ambitious individuals into senior commercial roles. This particular opportunity sits within a specialist lighting division, where you'll work with modern, design-led solutions used across a wide range of projects. Your Development Path Phase 1 - Building Foundations (0-6 months) You'll gain a full understanding of how the business operates by rotating through key areas including operations, logistics, and customer service. Alongside this, you'll begin learning about lighting products and their applications. You'll also: Serve customers face-to-face on the trade counter Build relationships with electricians, contractors and installers Begin your structured sales training and attend head office sessions Work towards training milestones and earn bonuses as you progressPhase 2 - Commercial Skills (6-12 months) You'll transition into an internal sales role, managing customer accounts and developing your commercial awareness. During this stage, you will: Handle B2B enquiries and build relationships over the phone Learn how to identify opportunities and win new business Continue building your technical understanding of lighting solutionsPhase 3 - Field Sales & Progression (12 months +) You'll step into a field-based role with responsibility for developing key accounts and driving growth. This includes: Visiting customers on-site and managing projects Building long-term partnerships Progressing towards a management position Gaining exposure to running a business unit, including P&L responsibilityYou'll also have the opportunity to further specialise by completing an industry-recognised lighting design qualification. What We're Looking For A full UK driving licence Availability to start a full-time role A genuine interest in lighting and design A technically curious mindset Strong communication and relationship-building skills Motivation, confidence, and a proactive attitudeApply Now If you're looking for a structured, high-reward graduate opportunity with a technical edge, this role offers the perfect platform to build a long-term career in lighting sales and business management

Client Case Co-ordinator Salary: £25,000 plus benefits Location: Glasgow Working Pattern: Hybrid Working Pattern Are you a confident communicator who thrives in a busy, client or customer-focused environment? Do you enjoy taking ownership of cases and seeing them through from start to finish? Our client, a well-established professional services supplier, based in Glasgow, is seeking an enthusiastic Client Case Co-ordinator to join their growing team. This is an excellent opportunity for someone who is organised and proactive. You’ll be surrounded by a supportive team that values initiative, attention to detail, and a positive approach. Key Responsibilities As Client Case Co-ordinator , you’ll play a key role in supporting the delivery of client research projects. Your responsibilities will include: Managing and organising client-related tasks to ensure accurate and timely service delivery Preparing cost information and producing invoices with a high level of accuracy Monitoring payments and providing clear updates and supporting documentation to clients Working collaboratively with colleagues to meet deadlines and maintain accurate records Taking ownership of tasks to ensure urgent or last-minute requests are completed efficiently Supporting regular billing cycles and ensuring work is completed within agreed timeframes Processing adjustments and refunds in line with procedures Communicating clearly with clients regarding deadlines, next steps, and potential outcomes Keeping up to date with procedural changes and applying them correctly in day-to-day work Updating records accurately in response to instructions and new information Issuing confirmations and documentation to clients once tasks are completedAbout You To succeed in this role, you’ll need to bring focus, organisational skills, and a client-first mindset. Essential skills and attributes include: Strong written and verbal communication skills with a professional telephone manner. A proven track record from a similar administration/customer or client-focused role Highly organised, able to manage multiple projects and meet deadlines. Confident with Microsoft Office (particularly Excel, Word, and PowerPoint). Numerate, detail-oriented, and quality-focused. Friendly, self-motivated, and eager to learn. A true team player who enjoys collaborating and contributing to shared success. Apply now with your CV to be considered for this exciting opportunity