Office customer service jobs in BoltonCreate job alerts

Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To assist customers to access other agencies and their services and the services within the wider community;, • To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers., • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities;, • To encourage feedback from customers, recording and responding to any complaints and compliments;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements;, • To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Empathy with our tenants and residents and willingness to deliver exceptional customer service;, • Experience of working in Housing Management is desirable., • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • The ability to develop and project a positive image of Great Places through personal, written and verbal skills., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Ansar Projects are recruiting an Operational Manager. This is rare and exciting opportunity to join an outstanding company and senior management team. You will join us on a full-time, permanent basis. Location: Homebased with frequent travel within Ansar Projects Additional Information: • Driver, full UK driving licence is essential., • NVQ Level 5 in Health and Social Care or willing to obtain The Successful Candidate will be responsible for leading and managing several Support Managers and the teams they oversee who are providing support to people with Learning disabilities. The role will involve working as part of the Senior management team, maintaining outstanding quality of support and being part of developing further opportunities to provide support for more people. Who are Thera Group? Thera Group are a charity that support people with a learning disability. We want to demonstrate that people with a learning disability can be leaders in society, but we cannot do this without you! • Thera is unique we are led by people with a learning disability., • Our vision is to promote that people with a learning disability can be leaders in society. To be an Operational Manager you will need to have previous experience in providing supported living and community support for people with a Learning Disability and complex needs in a management role as well as knowledge of CQC regulatory framework. Ensuring self and the team complies with the relevant Care Quality Commission Essential Standards. You will need great communication skills and be adaptable to manage diverse teams leading by example. Adapting personal style to suit the situation and needs of others, uses emotional intelligence to appreciate team dynamics and to harmonise and synergise the energies of the team. Build positive and reciprocal relationships that benefit Thera, particularly with other support services and within virtual networks. You’ll need to be computer literate and competent in use of Microsoft Office including Word, Excel, and Outlook. Be able to record and report on data keeping accurate and up to date records. Must be passionate about ensuring people with learning disabilities are at the forefront of designing their own support able to translate our vision and values, and role model these on a day-to-day basis. Take personal responsibility for the quality and timeliness of work, manages time, prioritises work effectively, and remains focused when faced with competing demands, have a Flexible approach to working hour. Able to evaluate and manage the compliance of quality assurance systems including audits and reviews whilst taking pride in delivering high-quality customer service. What are the Benefits? • Annualised Hours guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities., • Flexible working hours for work life balance, • Immediate interview and quick start date (subject to pre-employment checks), • 33 days Annual Leave including bank Holidays (pro Rata), • Employee support line to support you and your family., • Free nationally accredited training, and the opportunity to earn a qualification and progress your career., • Contributory Pension Scheme, • Free DBS check, • Refer a friend and earn up to £300., • Cycle to Work Scheme, • Well-being initiatives, • Access to Thousands of Retail Discounts including discounted Health Cash Plan We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer.

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention. What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity., • To assist customers to access other agencies and their services and know of the services within the wider community;, • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure. .;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans;, • To create partnerships with social landlords, private landlords and explore various different options for the tenants What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths, • Evidence of well-developed IT and keyboard skills, • Hold a full UK driving license and have access to a vehicle for use at work. What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Experience of working in Housing Management is desirable., • Experience of move on and resettlement work is required, • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Good written and verbal communication., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: • Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues., • Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance., • Ensure best practice configuration, security, and lifecycle management of all client systems., • Support the standardisation of processes, technical documentation, and engineering workflows, • Deliver and oversee IT and telephony projects, including:, • Microsoft 365 migrations and modern workplace deployments, • Intune and CIPP onboarding, policies, and automation, • Hosted and on premises telephony systems, • Connectivity installations (FTTC, FTTP, leased lines, SIP circuits), • Server upgrades, virtualisation deployments, hybrid environments, • Network installations (firewalls, routers, switches, WiFi APs), • Manage project scopes, timelines, resources, dependencies and successful completion., • Attend client meetings and provide senior technical guidance., • Support account management through service improvement and solution recommendations., • Assist with vendor management, procurement and license renewals., • Promote cyber security best practices and ensure compliance. IT Infrastructure & Systems • Experience with Windows Server administration (on prem, hybrid, virtual)., • Virtualisation technologies: Hyper V, VMware., • Backup solutions: e.g., Veeam, Datto, Acronis., • Domain hosting, web hosting and platform management (cPanel/Plesk)., • M365 portal administration: user provisioning, policies, licensing and security., • Strong understanding of Teams, SharePoint and OneDrive., • Microsoft licensing knowledge and experience managing tenant configurations., • Endpoint Manager / Intune device management., • Exposure to CIPP or similar MSP automation frameworks., • Experience with both on premises and hosted telephony systems., • Understanding of SIP trunks, call routing, PBX platforms and principles., • Experience with Teams Phone, call queues, auto attendants., • Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits., • Skilled with network devices such as:, • SonicWALL & Watchguard firewalls, • UniFi networking, • Netgear Switches, • Managed switches, routers, and security appliances, • Strong understanding of VLANs, routing, firewalling, NAT, subnetting., • Experience with RMM platforms (monitoring, patching, AV, automation)., • Microsoft ticketing system., • Antivirus/EDR platforms and security tooling., • Software deployment, remote management and automation at scale., • Exposure to:, • Email signature software (e.g., Exclaimer), • Mail protection/security tools You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: • Competitive Salary, • Workplace Pension (subject to eligibility criteria), • 20 days per annum plus bank holidays, • Ongoing Training and Development, • Free secure car parking IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.

Senior Gas Heating EngineersGreater Manchester | £38,500 - £41,600 + Van + Fuel + Benefits Join a business where quality workmanship, good people and long-term careers genuinely matter. Due to continued growth, RJ Martindales Plumbing & Heating is looking to recruit experienced Senior Gas Heating Engineers across both: • Service & Breakdown* Installations This is a fantastic opportunity to join a respected, family-run business with an excellent reputation across Greater Manchester for quality work, honest service and looking after both customers and staff properly. At RJ Martindales, engineers are trusted, supported and valued. This isn't a company where you're treated like a number or pushed into unrealistic workloads. The focus is on doing things properly, maintaining high standards and building a team people genuinely enjoy being part of. The Role You'll be working across domestic heating systems throughout Greater Manchester carrying out: Boiler installations, servicing and breakdown repairs Heating and hot water fault finding First fix through to final commissioning Domestic Gas Safety inspections Pipework and associated heating works Ongoing diagnostics and problem solving* Working closely with a supportive office and management team The business continues to invest heavily in training, development and progression, giving engineers the opportunity to continue growing their careers long term. What We're Looking For We're looking for experienced, personable engineers who take real pride in their work and enjoy delivering a great customer experience. Essential: 5+ years domestic heating experience ACS qualifications (CCN1, CKR1, HTR1, CENWAT) Gas Safe Registered Strong fault-finding ability Broad heating systems knowledge Full UK Driving Licence Desirable: G3 Unvented Commercial gas, renewables or oil experience* Strong customer communication skills Package & Benefits £38,500 - £41,600 depending on experience Company van + fuel card Uniform provided 28 days holiday including bank holidays Monday-Friday working pattern Optional overtime available Ongoing training & development Genuine long-term progression opportunities Why Join RJ Martindales? Because this is a company built on reputation, relationships and doing right by people. You'll be joining a growing business where: Engineers are respected Workmanship matters Training is encouraged Team culture is important Career progression is genuine Quality comes before shortcuts If you're looking for a long-term opportunity with a company you can genuinely be proud to represent, we'd love to hear from you.

Mechanical Design Engineer Location: Bolton Salary: £43,000 – £53,000 (dependent on experience) The Business A well-established machinery manufacturer designing and building bespoke equipment used by customers worldwide. The business has built a strong reputation for equipment quality, innovation, and customer service. The Role This is a unique opportunity for a Mechanical Design Engineer to take full ownership of mechanical design within the business. The Mechanical Design Engineer will be responsible for designing new machinery from scratch, leading concept development, prototyping and R&D, and taking designs through to manufacture. You’ll work closely with production, electrical/control panels, service engineers and project delivery teams, playing a key role in the continued growth of the business. Key Responsibilities • Design bespoke machinery from concept through to manufacture, • Produce 3D models, assemblies and detailed drawings using Autodesk Inventor, • Lead R&D, prototyping and new machine development, • Design sheet metal and stainless-steel fabricated components, • Ensure designs are practical, efficient and manufacturable, • Support build, test, installation and commissioning phases, • Collaborate with production, projects and service teams, • Contribute ideas to improve machine performance, build quality and efficiency Requirements • Mechanical Engineering degree or equivalent qualifications, • Proven experience as a Mechanical Design Engineer within a machinery manufacturing environment, • Background designing bespoke machinery or handling equipment, • Strong experience using Autodesk Inventor, • Good understanding of manufacturing processes and materials, • Experience with sheet metal design, • Experience in food, beverage or packaging machinery (desired) What’s On Offer • £43,000 – £53,000 salary depending on experience, • 30 days holiday (including bank holidays + Christmas shutdown), • Workplace pension, • Stable business with low staff turnover, • Real freedom to design, innovate and create new machinery, • Opportunity to build and shape a mechanical design function long-term If you would like to find out more, please get in touch with Adele Lewis: Mobile: 07537 163611 Office: 0151 209 2050 Email:

Job title: Part-Time Sales Administrator • Location: Remote / hybrid, with occasional office support if required, • Hours: Part-time, flexible hours by agreement, • Salary: Dependent on experience (PAYE or contract) About the role Cellar Maison is looking for a reliable and organised part-time Sales Administrator to support our sales and client enquiry process. This role is suited to someone who is confident with admin, comfortable speaking to clients and suppliers, and able to keep sales activity moving in a calm and professional way. You will support the team with day-to-day sales administration, CRM updates, customer follow-up, quote chasing, appointment booking, and general communication with clients, suppliers, architects, designers, and contractors. Key responsibilities • Update and maintain the CRM system, • Follow up new and existing leads, • Chase outstanding quotes and project updates, • Send emails to clients, suppliers, and project contacts, • Make basic outbound calls to follow up enquiries, • Send brochures, samples, portfolios, and project information, • Book appointments and calls for the sales team, • Keep records accurate and up to date, • Support general sales admin where required About you You will be: • Organised and detail focused, • Confident on email and phone, • Professional, polite, and helpful, • Able to follow up without being pushy, • Comfortable using CRM systems or willing to learn, • Good at keeping tasks moving, • Reliable and able to work independently, • Interested in interiors, design, luxury homes, or construction Experience Sales administration, customer service, CRM, interiors, construction, design, or property experience would be useful, but attitude and reliability are more important. About Cellar Maison Cellar Maison designs and delivers premium wine rooms, wine walls, and wine storage solutions for private homes, architects, interior designers, builders, and hospitality clients. We are a specialist business with a strong reputation for quality, technical expertise, and personal service. To apply Please send your CV and a short note explaining why you believe you are a good fit for this role.

HR People Services Assistant Location: Bolton (Hybrid - 2 days in the office; fully onsite for first couple of weeks) Contract: until end of December Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do • Answer calls to the People Services Team and provide advice to customers using Workday HELP., • Manage Workday HELP case portfolio, ensuring compliance with policy, SLA, and process guidelines while prioritising workloads around monthly peaks like payroll cut-off and payday., • Escalate issues appropriately to leaders, People Services, and the business; work through HELP task box to maintain SLA adherence., • Deliver quality customer service by collaborating with teams such as payroll and fostering an inclusive, continually improving environment., • Maintain data quality and integrity in Workday, including accurate filing in the R drive P-Files portal, to meet audit, legal, and business standards., • Administer HR processes and provide support/advice on reward, payroll queries, HR policies, P-File maintenance, internal hires/exits, terminations, and screening., • Ensure achievement of all SLAs, KPIs, and coordinated resource allocation across People Services. What You Bring • 2-3 years' experience as HR Administrator/Assistant/Coordinator, • Experience processing starters, leavers, and managing onboarding, • Proficiency in minute-taking and ER support, including drafting letters, • Ability to handle generalist queries via phone, emails, and holiday requests, • Proven benefits and rewards administration experience, • Proficient in Workday or ServiceNow ticketing systems, • Experience in a shared service centre environment What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £25,000 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Czech & German OR Czech & Polish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • Czech & German OR Czech & Polish Fluent, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • Monday to Friday; 08:00-16:15 Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

🌳🌳🌳 🚀 Senior Software Engineer - Team Lead Experience – C#, .NET, Azure, Testing, Remote - Scotland - Award-Winning, High-Growth Tech Scale-Up Award-Winning, High-Growth Tech Scale-Up | AI-Powered SaaS | £67,000–£80,000 + Market-Leading Benefits Areti Group – Carbon Positive Tech Recruitment | People & Planet Before Profit 🌳 About the Opportunity We are hiring five exceptional Senior Software Engineers/Development Team Leads / Tech Leads for one of the UK’s fastest-scaling, best-funded, and most forward-thinking software scale-ups. This company builds an advanced AI-powered platform used by some of the world’s most recognised organisations - powering smarter decisions, better performance, and next-generation digital transformation. They combine: 🌳 Real-time financial and operational insight 🌳 Intelligent optimisation through AI 🌳 Deep, strategic visibility across teams and projects 🌳 A human-first, high-usability engineering philosophy After 110% growth in the last 12 months, they are now investing heavily into engineering leadership to support their next stage of scale. These five hires will play a pivotal role in shaping the future of the platform. If you want to lead talented engineers, build meaningful technology, and be part of a company with serious momentum - this is the opportunity. ⭐ The Role: Senior Software Engineers/Development Team Lead / Tech Lead (x5) 🌳 We’re looking for five inspiring technical leaders to guide cross-functional engineering teams across multiple product areas. This is a hands-on leadership role, combining: • technical decision-making, • architectural influence, • people coaching, • delivery leadership, • and impactful ownership of high-value product areas Your team may focus on: 🌳 New product modules 🌳 UI modernisation initiatives 🌳 Workflow and automation improvements 🌳 Core platform scalability and resilience 🌳 High-impact customer-facing features Focus areas rotate annually, ensuring ongoing growth and variety. What You’ll Do 🌳 HANDS ON Senior Software Engineer/Tech Lead and develop a team of 2–6 engineers, running 1:1s and supporting growth 🌳 Influence architecture, design patterns, and tech decisions across the platform 🌳 Partner with product managers to shape priorities and delivery outcomes 🌳 Guide teams in designing, building, testing, and shipping new features 🌳 Own the full lifecycle from concept → architecture → code → release 🌳 Play a key role in hiring the next generation of engineering talent 🌳 Foster a culture of learning, collaboration, and engineering excellence 🌳 Remain technically hands-on, especially while teams scale 💻 Tech Stack We’re seeking strong full-stack engineers who lead by example. Core stack includes: 🌳 .NET (Framework & Core) 🌳 Azure SQL + Azure Cloud 🌳 Vue.js, Vanilla JS, CSS, HTML (SPA) 🌳 Bonus: RabbitMQ, SignalR, broader Azure services Experience with large-scale, complex systems is a major advantage. 🌟 About You Leadership titles aren’t essential - but leadership behaviour is. You’ll thrive if you are: 🌳 A strong full-stack engineer with deep problem-solving instincts 🌳 Comfortable leading technical direction and coaching others 🌳 Skilled at breaking down complexity into clear actions 🌳 Emotionally intelligent and great at aligning teams 🌳 Confident challenging assumptions and navigating ambiguity 🌳 Motivated to build elegant, scalable, future-ready solutions 🌳 Passionate about learning, improvement, and collaboration 🎁 What You’ll Get 🌳 £67,000–£85,000 depending on experience 🌳 Remote-first working 🌳 £1,000+ personal & professional development budget 🌳 33 days holiday, rising to 40 🌳 4-week paid sabbatical after 5 years 🌳 Private healthcare, income protection, death-in-service 🌳 Matched 5% pension 🌳 Innovation Weeks (twice annually) 🌳 20 hours paid volunteering time 🌳 Monthly social time - hikes, BBQs, games nights, workshops 🌳 A supportive, ambitious, inclusive engineering culture 🌍 Working Model Remote-first across the UK 🌳 Collaboration days in Office twice per month 🌳 Flexible hours around a 37.5-hour week 🌳 No mandated office days — trust, autonomy, and delivery matter most 🚀 Urgent Hiring - Immediate Interviews Booked These five roles are high priority, with interview slots already reserved for strong candidates. 📌 Please ensure your CV clearly showcases: • technical leadership, • full-stack engineering experience, • relevant architectural or delivery ownership 🌳 Areti Group – Carbon Positive Tech Recruitment 🌳🌳🌳 People & Planet Before Profit. Building teams that leave the world better than we found it.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

We are looking for a highly organised and customer-focused Client Relationship and Operations Manager to lead our administration and estimating teams, whilst coordinating the day-to-day operations across customer service, logistics, health and safety, compliance, procurement, and subcontractor support. This is a broad, hands-on role suited to someone who enjoys keeping a busy business running smoothly, safely, and efficiently, and an excellent opportunity for someone who enjoys variety, responsibility, and making a visible impact across a friendly, growing business. Key Responsibilities: • Manage, develop, and support the Administration and Estimating teams., • Oversee customer enquiries, complaints, and escalations, ensuring excellent service., • Coordinate day-to-day activity with Installation, Survey, and Subcontractor teams., • Support management meetings, travel arrangements, stocktake, and operational reporting., • Identify process improvements, cost savings, and operational efficiencies., • Manage health and safety processes, risk assessments, COSHH records, and meeting actions., • Maintain ISO and quality management documentation, including records in Titan (bespoke management system - training provided)., • Coordinate logistics, deliveries, vehicle bookings, access equipment, and supplier activity., • Manage procurement for office, factory, installation tools, uniform, and PPE., • Maintain training records and coordination accreditations such as IPAF, PASMA, and CSCS. About You: You will be practical, calm under pressure, and able to manage multiple priorities at once. You will have strong communication skills and be confident working with customers, teams, and managers across the business. Essential Requirements: • Experience in office management, customer services, operations, or logistics coordination, • The ability to remain calm and effective in a busy operational environment, • Customer-focused, proactive, and solutions-driven, • Strong organisational and multitasking skills, • Awareness of health and safety and quality processes or willingness to develop in this area, • Experience coordinating suppliers, subcontractors, or operational teams, • Excellent attention to detail and problem-solving ability, • Confident using Microsoft Office and business systems Desirable: • IOSH or equivalent health and safety qualifications, • ISO quality management experience, • Experience in manufacturing or similar sectors Reporting to: Operations Director Direct Reports: Administration and Estimating Teams This is a full-time, on-site position, with an annual remuneration of up to £40k and full benefits.

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. Job Title: People Advisor Location: Hybrid - Bolton (2 days in office per week) Hours: 37.5 hours per week | Monday–Friday | 9am - 5pm Salary: Up to £32,000 per annum (dependent on experience and qualifications) Contract: 12 Month FTC | Full Time UK applicants only | No sponsorship About us: Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen. About the Role The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people-related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures. This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy. What You’ll Be Doing • Monitor and manage short-term and long-term absence, including long-term sickness cases, • Support the People Administration team by advising on escalated or complex issues, • Implement and administer employee policies and procedures consistently, • Contribute to the delivery of a high-performing operational People Service, • Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy, • Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience, • Provide end-to-end case management of employee relations matter Essential experience & skills • Experience working on complex ER matters at high volume, • Strong organisational skills with the ability to manage high volumes of casework and meet deadlines, • Proficient in Microsoft Word and Excel; numerate, accurate and efficient, • Flexible, proactive and solution-focused approach, • Strong stakeholder management and relationship-building skills, • Ability to manage sensitive situations that may involve strong emotional responses, • Knowledge of GDPR and confidentiality requirements, • CIPD Certificate in Personnel Practice. Desirable • Experience in education or education-adjacent settings., • Experience enabling non-communications professionals., • Background in corporate, internal or stakeholder communications. Why Join Us? Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect. By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion. Benefits • Life Assurance, • Pension scheme with flexible contribution options, • “Your Wellbeing Matters” – mental and physical health support, • Family Growth Support, including enhanced maternity and paternity leave, • Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.

MUST BE ABLE TO COMMUTE TO HORWICH, BOLTON AS THIS IS AN OFFICE BASED ROLE Fluent Money is seeking a proactive and driven Learning & Development Specialist to support the design, delivery and continuous improvement of learning across the business. This role plays a key part in ensuring employees are equipped with the knowledge, skills and regulatory competence required to perform effectively within a regulated financial services environment. The successful candidate will take ownership of a broad range of learning and development activities, including the creation of engaging training materials, facilitation of inductions and workshops, management of competency and CPD processes, and support of examination pathways including CeMAP, R05 and CeRER. This is a varied and fast-paced role requiring strong organisational skills, creativity, stakeholder engagement and the ability to work independently. The role will work closely with managers across the business to identify training needs, maintain competency standards and contribute to a positive learning culture that supports both employee development and business performance. Salary & Benefits that Match Your Ambition: • Salary: Enjoy a starting salary of up to £35,000 based on experience!, • Unlimited Growth: Opportunities to deepen your knowledge across a wide range of financial services and products, with the chance to gain industry-recognised qualifications., • Training and Development: Build hands on experience and expand your knowledge of key platforms, including Canva, Microsoft 365, and Synthesia., • Generous perks: From rising holiday entitlement to private healthcare with Vitality Health, we've got you covered. Plus, enjoy perks like your birthday off, 'Freebie Fridays' and much much more! A day in the life: • Design, develop and maintain engaging learning materials across classroom, workshop and digital formats, • Create training resources aligned to business objectives, operational processes and FCA regulatory requirements, • Review and continuously improve learning content based on feedback, business changes and performance trends, • Ensure all learning materials remain accurate, compliant and up to date, • Deliver engaging inductions, workshops and training sessions across the business, • Facilitate both technical and behavioural learning interventions for employees at varying levels of experience Support the effective administration and delivery of the company CPD programme, • Manage booking, tracking and progression of employees undertaking professional examinations, • Ensure training and competency activities align with FCA regulations and principles About Fluent Money: At Fluent Money, we're more than just a financial services company! We're industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Equity Release, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we're dedicated to excellence in everything we do. Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles. Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industry. Role requirements Essential • Previous experience within a Learning & Development, Training or Coaching role, • Experience designing and delivering training materials and learning interventions, • Strong facilitation and presentation skills, • Excellent written and verbal communication skills, • Ability to manage multiple priorities independently within a fast-paced environment, • Strong organisational skills and attention to detail, • Experience producing reports, training records and management information, • Confident engaging with stakeholders at all levels of the business, • Competent using Microsoft Office applications, • A proactive and solutions-focused approach to work Desirable • Experience working within a regulated environment, • Experience managing competency or CPD frameworks, • Experience using learning management systems or bespoke training platforms, • CIPD or Learning & Development qualifications, • Evidence of continued professional development All the perks! • Rising holiday entitlement up to a maximum of 30 days (excluding bank holidays), • Your birthday off work, • Holiday buy & sell scheme, • Private Healthcare with Vitality Health, • Death in service cover, • Fee-free Fluent products for your friends and family, • Regular social and charity events, • Onsite food provision and restaurant facilities, • Free tea, coffee & fresh fruit daily, • ‘Freebie Fridays’ on the first Friday of every month, • Cycle to work scheme, • Access to stimulating training & development, • In-house leadership academy for future leaders, • Great location close to transport links, • Free parking onsite, • Electric car scheme Work Location: In person

85,000 to 110,000 (DOE) Senior Assistant Company Secretary Salary 85,000 to 110,000 depending on experience Permanent Hybrid Home & Folkestone / London Here at Saga, we have rare opportunity for a Senior Assistant Company Secretary. Youll be joining a high functioning Company Secretarial Team. Working as a Senior Assistant Company Secretary, you will support the Company Secretarial Team professionally and administratively, dealing with all levels across a diversified Group. Its truly an exciting and varied role, you will act as named Company Secretary for the Insurance and Saga Money business units, and act as secretary to the plc Audit and Risk Committee, ensuring that all matters relating to internal controls and risk throughout the Group are reported and escalated, as necessary. This is a pivotal role in Saga, you will hold responsibility for the regulated entities while also assisting our Group Company Secretary on other Group related matters and projects across our exciting and varied organisation. We need you to be credible and knowledgeable with supporting at c-suite level within heavily regulated environments. You will be able to commit to working collaboratively as a team, deliver high quality work and have a pragmatic and commercial approach. Working closely with the Board, you can certainly have a positive impact to the overall strategy at Saga. We work in a hybrid way at Saga both at home and in the office. Our main locations for this role would be Folkestone, Kent and Kings Cross, London. Role Responsibility As the appointed Company Secretary to our Insurance and Financial Services FCA regulated entities within the Saga Group. (Saga Insurance and Saga Money.) Your key areas of responsibilities will cover; Maintaining an effective working relationship with the Insurance and Personal finance entity Chairs and CEOs to ensure that governance supports delivery of the strategy. Drafting and controlling annual corporate calendars. Preparing agendas, governance reports, collating and circulating papers, and drafting minutes for boards and committees where appropriate. Working collaboratively with business areas to ensure supporting board and committee papers and actions are high quality, providing a check and challenge to initial drafts and ensuring that executive summaries are used effectively. Attending and minuting Board, Remuneration/Nomination Committee and Audit, Risk and Compliance Committee meetings (Insurance) and plc Audit and Risk Committee. Maintaining and updating governance documents, including Terms of Reference, delegated authority matrices, and division of responsibilities. Ensuring that the flow of reporting between subsidiaries and Saga plc is effective - with a focus on audit, risk and internal controls. Providing advice on current best corporate governance practice. Liaising with the Conduct Risk Team on regulatory matters (i.e. FCA) and ensuring that corporate governance processes and procedures adhere with regulatory rules and expectations. Carrying out Non-Executive and Executive Director inductions within insurance and Saga Money, and ongoing development/ evaluation. Group: Supporting during the AGM preparation and the production of the Annual Report and Accounts (with specific responsibility for the Audit and Risk Committee report). Assisting with project work, as required e.g. group strategic projects, due diligence requests, Group Policies, ad hoc requests. Acting as a trusted adviser to senior stakeholders, providing guidance on governance issues, statutory duties, and company policies. Drafting resolutions and associated documentation for all governance matters e.g. projects, transactions, change of name, director or secretary changes, etc. Statutory and Regulatory Compliance: Monitoring developments in company law, corporate governance, and regulatory requirements. Ensuring full compliance with statutory and regulatory obligations, including Disclosure Guidance and Transparency Rules, Market Abuse Regulation, Listing Rules, UK Corporate Governance Code and other relevant frameworks. Project and Change Support: Contributing to significant corporate projects such as mergers, acquisitions, restructures, and new business ventures. Obtaining approvals by relevant Group companies and ensuring Board directors understand their responsibilities and fulfil their duties. Carrying out due diligence and supporting transactional governance requirements, working closely with internal and external advisers. Working with cross-functional teams including Legal, Tax, Treasury, Legal and external advisers to deliver projects. The Ideal Candidate You will have previously line managed in a Company Secretary function and be keen to join an organisation that is on a journey of transition and growth. You will have already worked in a Plc and/or regulated business. You will also be able to demonstrate the following skills and capabilities; Ability to build and maintain strong relationships with directors, senior executive and control functions High-level organisational skills, with the highest standards of professionalism and integrity Excellent interpersonal and communication skills (written and verbal) plus minuting experience Attentive to detail with a pragmatic, commercial and collaborative approach Excellent project management skills ability to respond quickly to ad hoc queries and manage conflicting priorities Come from a legal background, ideally with a law or business degree CGI qualified Chartered Governance Qualifying Programme Good knowledge of UK Companies Act 2006, FCA Disclosure and Transparency Rules and other relevant legislation Excellent working knowledge in the use of the latest company secretarial software, including board portal and entity management software. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance 4,800 per annum, • Private medical insurance after 1 years service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3466

Salary 40,000 to 45,000 DOE Data Analyst- Saga Travel Salary 40,000 to 45,000 DOE FT- 35 hours per week Permanent Hybrid- Folkestone (3 days a week in the office) Saga Travel is looking for a Data Analyst to join our growing Data & Analytics team. Working closely with the Senior Data Analyst and partnering with stakeholders across Commercial, Finance and the wider business, youll help translate business questions into clear, reliable reporting and insights. This role is ideal for someone with experience developing and delivering management reports, using tools such as Power BI, who has a good understanding of SQL and a strong desire to continue learning and growing as an analyst. Youll be responsible for building reporting solutions end-to-end, from understanding stakeholder requirements through to delivering dashboards that support key business decisions. Saga Travel is uniquely positioned in the travel market, with rich and distinctive datasets centred around the over-50s demographic. This provides a rare opportunity to work with interesting data that you wouldnt typically encounter elsewhere. As part of a team we are building for the future, this role offers the chance to develop your technical skills, stakeholder management capability, and analytical impact as we continue modernising how data is used across the business. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Partner with stakeholders across Trading, Finance and the wider business to understand reporting needs, define KPIs, and translate business questions into effective analytics solutions., • Design, build and maintain a suite of clear, reliable dashboards and management reports using Power BI., • Use SQL and BI tools to conduct ad-hoc analysis that explains business performance and supports data-driven decision making., • Interpret trends and patterns in data, turning analysis into clear insights and recommendations that support trading performance and wider business outcomes., • Ensure the accuracy and quality of reporting by working closely with Data Engineering to identify and resolve data issues., • Communicate insights effectively to stakeholders, helping them understand not just what the numbers show, but why they matter and what actions to take., • Support the adoption of self-serve analytics by providing guidance and training to business users., • Experience working in a BI or Data Analyst role, delivering dashboards or reports that support business decision-making., • Experience building reports in Power BI or Tableau, with an understanding of data modelling and the ability to work with measures or calculations (e.g. DAX)., • Working knowledge of SQL for querying and exploring data., • Experience developing and delivering reporting solutions end-to-end, from gathering requirements through to sharing insights with stakeholders., • Strong stakeholder engagement and communication skills, with the ability to translate business questions into clear reporting and analysis., • A curious and proactive problem-solver who enjoys exploring data and identifying meaningful insights., • Good organisation and prioritisation skills, able to manage multiple requests and deadlines., • An interest in continuing to develop technical and analytical skills as part of a growing analytics team. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3467

25,000 - 26,000 Per Annum Transport Operations Assistant 6-month FTC Salary 25,000 - 26,000 FT 35 hours per week Shift Pattern Monday to Friday with occasional weekend/after-hours on-call duties * Full-time office-based We are looking for a motivated and organised Transport Operations Assistant to join our Transport Team. This is an exciting opportunity for an entry-level or graduate candidate looking to build a career within transport, logistics, and operations. You will play an important support role across our Planning, Delivery, and Support functions, helping to coordinate efficient and cost-effective transport journeys while delivering excellent customer service. This role offers exposure to all areas of transport operations and the wider travel and logistics industry, providing an excellent foundation for future career development. Working closely with planning, delivery, and support teams, you will communicate confidently with colleagues, customers, and third-party suppliers by phone and email to help ensure every journey runs smoothly. You will be joining a passionate and dedicated team that is committed to delivering excellent service while maintaining a supportive and collaborative environment. Basic Excel skills and confidence working with data would be beneficial, but a willingness to learn and develop new skills is more important. You will help support accurate planning, responsive decision-making, and the consistent delivery of an outstanding customer experience. • Maintain and administer master route planning data, ensuring all systems and databases are accurate and up to date to support effective journey delivery., • Support Transport Planners and the Team Leaderin producing cost-effective and efficient journey plans in line with business rules and service standards., • Manage operational changes and queries(including amendments, cancellations, and customer requirements), ensuring routing efficiency and driver compliance are maintained., • Monitor flights, traffic, and weather conditions, adapting transport plans in real time to accommodate last-minute changes and ensure smooth driver coordination., • Communicate effectively with customers, drivers, colleagues, and third-party suppliers, providing clear information on pick-ups, mobility, luggage, and journey arrangements., • Produce and maintain journey documentation and reporting, including customer pick-up times, overall mileages, and data required for internal budget tracking., • Handle inbound and outbound calls, resolving customer and supplier queries with a strong focus on delivering exceptional service., • Good working knowledge of Microsoft Office packages, particularly Excel, with confidence using data and a willingness to develop your skills further, • Strong administrative and organisational skills, with a high level of accuracy and attention to detail, • The ability to manage priorities effectively and work well under pressure in a busy operational environment, • Excellent written and verbal communication skills, including a confident and professional telephone manner, • A proactive and adaptable approach, with a willingness to learn and respond positively to change, • Geographical knowledge of the UK road network and postcode areas BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3468

Senior Motor Trade Underwriter - Manchester We have an exciting opportunity to join us at Cova Insurance as a Senior Motor Trade Underwriter within our Commercial Lines Team . At Cova Insurance, were all about protecting what matters most whether its your home, your car, or your business. Through awardwinning customer service and a wide range of insurance solutions, we strive to make a genuine difference for our customers , partners and each other. This role plays a key part in the profitable development of the Midlands, North and Scotland region, as well as our wider MidMarket portfolio. Youll have the opportunity to use your expertise to underwrite new business, support existing portfolios and build meaningful , longterm relationships with our broker partners. Were looking for someone who brings solid Motor Trade underwriting experience and enjoys working collaboratively with brokers to find the right outcomes for everyone involved. This role is hybrid , offering the flexibility to work from home alongside time in our Manchester office (2 days a week) . Flexibility that works for you At Cova, balance genuinely matters. We recognise that everyones circumstances are different, so were open to flexible hours, alternative working patterns and arrangements that fit around your life . Many of our colleagues already work flexibly, and were always happy to have an open conversation about what would work best for you. This is more than just a job; its an opportunity to grow, develop, and take on meaningful responsibility as part of a supportive and collaborative team. What does a typical day look like? * Underwriting bespoke commercial motor trade risks in line with Covas strategy and underwriting criteria * Supporting profitable growth by underwriting both new and existing business , including regular onsite underwriting at broker offices * Building and maintaining strong, trusted relationships with a panel of MidMarket brokers * Keeping up to date with market developments, legislation and trends that may impact underwriting decisions * Working collaboratively within agreed authority limits, referring cases where appropriate * Supporting the development of Covas commercial lines portfolio by strengthening existing relationships and encouraging new broker partnerships What you can bring to the team * Experience underwriting and trading commercial motor products * Strong relationshipbuilding and stakeholder management skills * Awareness of market, legal and industry developments * The ability to manage and prioritise work effectively across a varied portfolio * Clear, confident communication skills, with the ability to explain and promote Cova Insurance products positively Not sure you tick every box? Thats okay. At Cova, we know that people dont always meet every requirement and that potential matters just as much as experience . If this opportunity excites you and you feel you could thrive in the role, wed love to hear from you. Were committed to building a diverse and inclusive workplace where everyone feels supported, valued and able to do their best work. Why join us? * Flexible working 36.25 hours per week with flexitime and hybrid options * Annual pay review plus performancerelated bonus (up to 30%, depending on level) * Generous holiday allowance 2527 days plus bank holidays, with buy/sell options * Pension 7.5% employer contribution, rising to 9% with your contribution * A culture where everyone belongs employeeled communities, inclusive initiatives and continuous learning * Mental and financial wellbeing support through our dedicated Wellbeing group * Career growth professional training, qualifications and apprenticeships * Health and wellbeing benefits private medical cover, 24/7 Virtual GP, health checks, flu jabs and more * Car benefits Tusker Car Scheme with fully maintained, insured vehicles * Everyday savings gym discounts, Cycle to Work scheme and retail offers via Perkpal * and much more Excited about this opportunity? So are we. Apply today and be part of our journey. As a Disability Confident Employer , were committed to fair and accessible recruitment. If you need any adjustments or support during the recruitment process, please contact our Recruitment Team at: Applicants must currently reside in the UK and have full, unrestricted right to work. Unfortunately, were unable to offer visa sponsorship for this role. Salary: Dependant on Experience Working hours: 36.25

Salary up to 26,000 per annum Commercial Executive Travel Salary up to 26,000 per annum Permanent Full Time - 35 hours per week Hybrid- Folkestone (3 days a week in the office) Were looking for an analytical, detail-driven Commercial Executive to join our Travel team. In this role, youll be responsible for supporting the accurate implementation of pricing, alongside promotional setup and inventory management across our travel products, ensuring everything we bring to market is commercially effective and customer-focused. This is a hands-on role with exposure to pricing, revenue management, and cross-functional collaboration, allowing you to build a broad commercial skillset. There is genuine scope for the role to grow and evolve, offering opportunities to develop your skills and experience over time. This position would suit someone analytical, confident working with data and Excel, takes ownership, and communicates effectively with internal teams and external customers. • Manage the setup and accuracy of promotional content, including pricing, messaging, and terms & conditions across all channels, • Collaborate with Marketing and Studio teams to deliver campaigns in line with agreed deadlines, • Own and communicate pricing information to internal and external stakeholders, • Monitor and manage inventory across hotels and flights, including capacity adjustments where needed, • Identify opportunities to optimise revenue, contributing to pricing and margin decisions, • Produce regular reports and insights on inventory and performance using internal systems Youll be comfortable working with detail, spotting trends, and maintaining accuracy, and bring a proactive, self-sufficient approach;able to work independently, take ownership, and communicate clearly with internal teams and external customers. • Strong attention to detail with the ability to manage large volumes of data accurately, • Excellent organisational skills with the ability to prioritise and meet deadlines, • Confident communicator with strong interpersonal skills, • Numerate and analytical, with good Excel skills and the ability to interpret trends and data, • Commercially aware, with a customer-focused mindset, • Experience in a travel or commercial environment is preferred, • Familiarity with reservation, content management, or revenue systems (e.g. Tigerbay, Taurus, or similar) is advantageous BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3463

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

Location: Office-Based Reports To: Engineering Manager Salary: starting from £27,000 per year depending on experience Role Overview The Technical Support Advisor is responsible for delivering high-quality technical support across systems, hosted services, and network infrastructure. The role focuses on logging, diagnosing, and resolving customer issues remotely where possible, while ensuring clear communication and adherence to defined service level agreements (SLAs). We maintain a range of hosted systems including Universe, Gamma, HV Select, Wildix, 3CX, 8x8 & Bicom. This position plays a key role in maintaining customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities • Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness, • Provide first-line and second-line technical support to customers via phone, email, and remote access tools, • Diagnose and resolve system, network, and hosted service issues remotely wherever possible, • Access and maintain customer systems remotely for troubleshooting and maintenance purposes, • Maintain consistent and proactive communication with customers, providing regular u...

Internal Business Development Executive Bury (Head Office) Up to £38,000 (DOE/negotiable) Bonus Scheme 8:00am - 5:00pm (Office-Based, with progression to hybrid/field ) 25 days holiday bank holidays Clear progression path Sales training provided Adaptable Recruitment are delighted to be supporting one of the UKs leading suppliers in their search for an Internal Business Development Executive to join their growing team. The Role This is a fantastic opportunity to support a high-performing sales and business development team, playing a key role in driving new business activity. Youll be responsible for engaging with prospective customers through outbound calls, following up on leads and connecting with website enquiries, helping to build strong early-stage relationships. This role offers access to a well-established database of contacts, as well as a steady flow of warm leads, providing a strong foundation for building and developing your sales pipeline. Key Responsibilities High-volume outbound calling to cold, warm, and dormant leads to generate and qualify opportunities Build rapport quickly and confidently with prospective customers Handle inbound enquiries and convert interest into qualified leads Accurately update CRM with call activity, notes, and pipeline progress Support quotes, proposals, and follow-ups to maintain momentum Work closely with internal teams to ensure smooth handover of qualified opportunities Track outreach activity and support campaign performance Identify cross-sell and upsell opportunities Maintain strong product knowledge to support effective conversations About You Confident and professional telephone manner Strong communication skills, both written and verbal Customer-focused with excellent relationship-building ability Highly organised with strong attention to detail Able to manage multiple priorities in a fast-paced environment Positive, proactive, and a strong team player Comfortable working independently when required 1-2 years experience in sales, telemarketing, lead generation, or B2B customer service Experience using CRM systems (e.g. HubSpot, Salesforce) desirable Experience within construction, plant hire, industrial, wholesale, utilities, or similar sectors is advantageous Fluent in written and spoken English If youre someone who thrives in a high-volume, fast-paced sales environment and enjoys building relationships from the very first conversation, wed love to hear from you.

Location: Bolton Head Office Salary - £28,000 £32,000 Uncapped Bonus (OTE £50,000) Full-time About Knightsbridge Commercial: Part of the K3 Advisory Group, Knightsbridge Commercial is one of the UKs leading advisors to SME business owners looking to sell. We operate in a fast-paced, results-driven environment where performance is recognised and rewarded. The Role: This is not a passive customer service role. Youll be the first point of contact for business owners considering a sale of their business, quickly qualifying opportunities and booking high-value appointments (face-to-face and via Microsoft Teams) for our Commercial Directors. Your success is measured on quality conversations, qualified opportunities, and appointments that convert. If youre competitive, money-motivated, and thrive on targets, this role gives you the platform to earn and progress quickly. What Youll Be Doing: Taking ownership of inbound enquiries and converting them into qualified opportunities Proactively calling and following up with warm leads Asking the right questions to uncover intent, motivation, and suitability Booking and coordinating high-quality meetings for Commercial Directors Positioning the value of progressing to a senior-level consultation Managing your pipeline and activity through CRM Working closely with people who have experience of doing the same role to maximise conversion rates Who This Suits: Youre driven by earning potential, not just a basic salary You enjoy speaking to people and controlling conversations Youre confident, resilient, and dont shy away from outbound calls You can handle objections and keep momentum under pressure You want to build a career in sales, not just have a job Experience helps, but attitude, energy, and work ethic matter more What You Get: Uncapped earning potential realistic OTE £50K Clear targets and a performance-driven bonus structure Training, coaching, and real progression opportunities Exposure to important business sale conversations A fast-paced, ambitious team environment with lots of incentives on offer Work-life balance: 8:30am 5:30pm (MonThurs) 3pm finish every Friday No weekends Christmas shutdown Why Join US? Youll be playing a direct role in originating deals and feeding a senior sales team, not just ticking boxes. This is a high-impact, high-reward position where the more you put in, the more you earn. Youll be joining a business where progression is based on performancedemonstrated by leaders such as Victoria Hughes , who began in a similar role and is now Managing Director. Apply Now If youre hungry to earn, competitive by nature, and ready to prove yourselfwe want to hear from you.

This hybrid role allows for two days in-office per week and requires effective management of employee relations cases. Hillingdon Manor School is seeking a People Advisor to provide high-quality, customer-focused service to managers and employees.

Experience in customer service, administration, customer support, service support, office coordination, or order processing. Provide accurate information to customers and colleagues, helping create a consistent and reliable customer experience. Maybe you have worked in office administration, sales s

Client Services ExecutiveLocation: ManchesterType: Full-Time, Office-BasedAre you someone who takes pride in delivering top-tier customer service?Our client

Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal. This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards. Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement. • Lead, coach, and develop a high-performing Switchboard team - Manage rotas in line with demand and service expectations - Drive call quality, tone of voice, and brand standards - Oversee daily operations, ensuring service levels are consistently met - Monitor performance metrics, including response times and call handling - Implement escalation and overflow processes where required - Maintain consistent call handling standards across all sites - Review and audit interactions to support ongoing development - Resolve escalated or sensitive enquiries with professionalism - Ensure accurate lead capture and seamless handover to Sales and Aftersales - Collaborate with stakeholders to optimise customer journey and conversion - Support campaigns, peak periods, and wider business initiatives - Produce clear, insightful performance and service reports Our ideal candidate A polished, credible leader with a passion for service excellence, you inspire high performance while maintaining the highest standards of professionalism. Essential: - Proven leadership experience within luxury automotive, retail, or premium hospitality - Experience managing switchboard, contact centre, or front-of-house teams - Strong coaching and team development capability - Experience managing KPIs and performance - Highly organised with strong attention to detail - Calm, decisive, and professional under pressure - Customer-focused with commercial awareness - Excellent communication and interpersonal skills - IT proficiency, including CRM and Microsoft Office - Fluent English and strong cultural awareness Desirable: - Deep understanding of luxury customer expectations - Confident handling of VIP and escalated enquiries - Strong administrative accuracy - Collaborative, proactive, and improvement-focused mindset Key Information and Benefits • £35,000 annual salary - 25 days' holiday, plus Bank Holidays Job Ref: 1BMWF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

We have an exciting opportunity for an ambitious Chef de Partie to help us create exceptional food experiences for DINE on a full time basis, contracted to 35 hours per week. As a Chef de Partie, you will be working in a passionate and hard-working team to create an outstanding culinary experience for our customers in the market-leading food service company in the UK. In return we offer support and development to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Being an enthusiastic team player and excellent communicator Representing DINE and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Chef de Partie will: Be a brilliant communicator and easily build relationships Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have a desire to succeed in your role Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Have a safety-first mind set Passionate about food Personality behind every plate Dine provides tailored food services to 140 clients in the business and industry sector. With over two decades of industry experience, we pride ourselves on offering a personalised approach to our clients, whilst delivering outstanding service. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities. That?s why our menus feature only locally sourced, seasonal, and sustainable ingredients with a target of reaching Climate Zero Our secret ingredient - our people! If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you. Chefs, customer assistants, support and office roles: explore our live vacancies today. Job Reference: com/1704/40483001/52803117/BU #DINE Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Part Time 18 hours Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officerisresponsible for working with customers to promote and maximise their independence,assistingthem to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention. Whatyoullbe doing Toassistour customers toidentifytheir strengths, developmentneedsand risks to jointly develop a move on plan to build on or address these, including coaching andassistingcustomers to achieve greater independence; To encourage community cohesion,identifyingopportunities for individuals to come together, share their experiences, culture and celebrate diversity. Toassistcustomers to access other agencies and their services and know of the services within the wider community; To coach andassistcustomers tomaintaintheir occupancy agreement and fully understand their responsibilities; and understand thedifferent typesof tenure. .; To ensure safeguarding concerns are dealt with promptly and in line withguide linesandappropriate actionis taken; To develop andmaintaineffective working relationships with peers in relevant organisations or agencies to ensure customers are properly supportedin accordance withtheir identified plans; To create partnerships with social landlords, private landlords and explorevarious differentoptions for the tenants Whatyoullneed Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths Evidence of well-developed IT and keyboard skills Hold a full UK driving license and have access to a vehicle for use atwork. What we need from you You willbe requiredto attend a number offace to facetraining sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as theday to dayaspects. Experience of working in Housing Management is desirable. Experience of move on and resettlement work isrequired Experience of using astrength basedapproach toassistcustomers to achieve their goals is desirable. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Good written and verbal communication. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive,timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution levelwith £1250 of savings available-optionto increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 dayswithin 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport ?We offer season ticket loans, an affordable way topurchaseseason tickets for public transport at discountedrates. Wage StreamYou can access savings opportunities andearly accessto wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). TPBN1_UKTJ

Are you a strong administrator who is enthusiastic, hardworking and committed? Do temporary, flexible short term contracts appeal to you? We are currently looking for immediately available administration and customer service temps with previous experience working in office-based roles to support some of our clients in Bolton and the surrounding areas. If you have excellent communication skills and love engaging with different people, we would LOVE to hear from you! What will you be doing as a Temp Administrator? • General administration * Working with a variety of systems * Inputting data * Providing support across a wide range of businesses * Speaking to customers over the phone and email We would LOVE to hear from you if you have the following skills and experience: • Previous general admin/customer service experience * Excellent interpersonal skills * Confident using a variety of packages including Word and Excel * We would especially love to hear from you if you have a DBS or audio typing skills! * Flexible attitude What's in it for you as a Temp Administrator? • Weekly pay of £12.71 per hour and upwards * Weekly pay * Free onsite car parking * Pension scheme If this sounds like you, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To assist customers to access other agencies and their services and the services within the wider community;, • To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers., • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities;, • To encourage feedback from customers, recording and responding to any complaints and compliments;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements;, • To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Empathy with our tenants and residents and willingness to deliver exceptional customer service;, • Experience of working in Housing Management is desirable., • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • The ability to develop and project a positive image of Great Places through personal, written and verbal skills., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List)

Part Time 18 hours You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What youll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures; You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What youll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). TPBN1_UKTJ

On behalf of our client, we are seeking to recruit several Mechanical Fitter to join on an initial 12-month contract. As a Mechanical Fitter you will be responsible for carrying out manufacturing and test tasks within the mechanical department, in accordance with product certification procedures, defined workmanship standards, allocated budgets and timescales to meet project objectives. Role: Mechanical Fitter Pay: £28.35 Per hour via Umbrella rate Contract: Monday to Friday, 37 Hours a week,12-month contract Location: Filton IR35 Status: Inside Security Clearance: BPSS Start however will required to gain SC Clearance Responsibilities Certify the product in line with the product certification procedure. Maintain product certification and approval via regular audits. Possess a versatile skill base with the capability to apply these skills across a range of tasks. Be fully conversant with all equipment, tools and measuring instruments associated with the manufacturing cycle. Ensure manufacturing build times are met. Check and complete all paperwork associated with the manufacturing data pack. Maintain to the highest level, workmanship standards and product quality. Ensure compliance with all associated procedures applicable to the manufacturing process. Maintain a safe working environment. Maintain a good housekeeping policy. Communicate best practice to other team members. The successful candidate should be a team player who is able to demonstrate customer focus. They should also have proven planning and organising skills and be flexible and adaptable. Education/Essential Experince Formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21. Formal further education certificate to HNC or equivalent certificate. Significant mechanical fitting experience required - the work at at a fine detailed level, so any experience with intricate workIf you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow

Head office, Bury (Greater Manchester) Permanent | Full-Time or Part-Time (min. 30 hrs/week) A unique opportunity has arisen for an Optical Assistant to join the UK's leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location Permanent, ideally full time (minimum 30 hours per week) Office-based near Bury, Greater ManchesterPosition Overview As an Optical Assistant, you'll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You'll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities Respond to customer enquiries via digital channels (email, chat, phone) Provide tailored recommendations for frames, prescription lenses, and sunglasses Support customers with order tracking, modifications, and aftercare advice Identify and resolve customer concerns with empathy and efficiency Utilise internal systems to manage and log customer interactions accurately Maintain up-to-date knowledge of products and procedures, and share insights with the teamWhat We're Looking For Previous experience as an Optical Assistant Strong understanding of prescription lenses, optical frames, and sunglasses Excellent communication and customer service skills with a calm and professional demeanor Comfortable multitasking across digital communication channels and administrative systems A team player who is organised, attentive to detail, and commercially awareWhat's On Offer Salary: £25,000 - £26,000 per annum (depending on experience) Hours: 30 - 37.5 hours per week, full or part-time considered Schedule: 9 am - 5 pm, including occasional weekend shifts Annual Leave: 26 days plus Bank Holidays Benefits: Staff discount, pension scheme, paid professional development fees Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic teamIf you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or

Job Title: Internal Sales Engineer Location: Farnworth, Bolton Salary: £36,000 - £42,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week; Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50 About Us: Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors. About the Role: The Internal Technical Sales Engineer is office-based. The role provides technical support, quotations, and customer service. It focuses on supporting internal sales operations, ensuring customer requirements are met efficiently, and contributing to account retention. This role does not involve visiting customer sites. Key Responsibilities: Directly manage business figures across multiple product portfolios in the UK. Develop and maintain customer accounts, building long-term technical and commercial relationships. Detect and support new business opportunities and market applications as part of internal sales efforts. Provide technical support throughout the sales cycle, including offers, contracts, and specifications. Participate in customer meetings, technical discussions, and presentations (remotely from the office). Collaborate closely with internal teams (Engineering and Operations) to ensure successful project delivery. Identify and monitor market trends, competitor activity, and emerging technologies to support internal sales strategy. Support tendering and bid preparation, including reviewing specifications, coordinating pricing, and responding to technical clarifications. Prepare and issue quotations accurately and maintain CRM records of all customer interactions. Assist in resolving customer queries, claims, and quality issues. Focus on customer retention and long-term relationship building. Contribute to continuous improvement initiatives within the sales function. Demonstrate strong numerical and analytical skills in handling orders, quotations, and reporting. Communicate effectively with customers, internal teams, and suppliers. About you: Essential Requirements: HNC or Degree in Engineering, Manufacturing, or a related technical discipline. Experience in customer-facing technical sales or internal sales support roles. Familiarity with ISO 9001 or other quality standards. Strong IT skills, including MS Office, CRM systems, and data reporting tools. Excellent communication and interpersonal skills to liaise with internal teams and customers. Numerical and analytical skills for interpreting technical specifications, quotations, and sales reporting. Commercial awareness and the ability to prioritise tasks and manage multiple projects simultaneously. Problem-solving mindset with attention to detail. Ability to work independently and collaboratively within a team environment. Organisational skills and accuracy in quotation preparation, order processing, and CRM maintenance. Desirable Requirements: Mechanical or Electrical engineering background. Experience in lean manufacturing or 5S. Knowledge of heating element industry. SolidWorks proficiency. Project management experience. Benefits: 25 days holiday plus bank holidays. Cash Health Plan and Employee Assistance Programme. Cycle to work scheme. Full training and support. Opportunities for career progression. Friendly and inclusive working environment. Auto enrolment pension scheme. On-site parking. Life Assurance Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Technical Sales Support, Technical Sales Engineer, Internal Sales, Sales Engineer, Mechanical Engineer, Electrical Sales Engineer, Manufacturing Engineer may also be considered for this role. TPBN1_UKTJ

Who are McHale Komatsu and why you should work with us At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage. We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists. We are continuously building a culture where enthusiastic and motivated people (just like you!) can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team. Come and join us to make good products even better – we’d love to hear from you! About the role Background and details: You will be field based (Northwest) as part of our on-site presence, reporting into our Redditch Depot. You will be required to maintain and service Komatsu plant machinery whilst always maintaining safe working practices. In addition, ensuring that you provide our customers the best levels of service, through regular communication with both the customer and service office to update on progress throughout the set activity. Reporting to the Service Supervisor, this role is ideal for someone who is experienced with heavy plant and has great customer service skills. Duties and responsibilities: Attending customer’s sites to perform pre-planned preventative maintenance that includes but not limited to: Completing accurate and timely maintenance including Field Campaigns & KDPF replacement Completing the specified documentation (RAMS, Job sheets etc) Carry out a Walk Around Inspection post service on the unit to ensure the unit is operating to expected performance levels Identifying any parts required to carry out any additional work from Walk Around Inspection Keep the customer and your supervisor up to date on your estimated time of arrival following the receipt of the job instructions. Ensuring you register your arrival on site and undertake any site inductions as per the customer’s specific site requirements. Complete a dynamic site-specific risk assessment and method statement prior to commencing any work in line with company and site procedures. Complete all works to plan as agreed with the customer and the service office. Complete all job specific documentation relating to a standard service and campaign. Experience and Qualifications: Experience of working with Heavy plant and machinery Experience of working on customers sites H&S training carried out in PPE awareness and hand tools Experience of delivering excellent customer service Full driving licence Use of field-based maintenance tools and equipment Good communication skills Ability to problem solve and work under pressure Ability to work independently and on own initiative NVQ level 2 in plant maintenance or equivalent SPA and/or CSCS training - desirable IOSH training (H&S) - desirable IPAF training (MEWP, Harness & Telehandler) - desirable What we can offer you Competitive Salary Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown Employee Assistance Programme Pension Scheme Career development/progression Death in service benefit Company van

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List)

CUSTOMER SERVICE CO-ORDINATOR – OLDHAM £27,000 – £28,000 Oldham Supporting a busy, fast-paced manufacturing business This is not just “answer the phone and log a ticket.” This is for the people who: actually care when something goes wrong take ownership and don’t pass problems around like a hot potato If you’re the one who sorts it, fixes it, and makes the customer feel like they’ve been looked after properly… you’ll fit straight in. THE ROLE You’ll be at the centre of everything customer-related — keeping orders moving, solving problems, and making sure customers actually enjoy dealing with the business (rare, but we love to see it). Day to day, you’ll be: Processing customer orders accurately and on time Handling calls and emails — keeping communication clear, professional, and helpful Resolving customer queries and complaints properly (not just ticking a box) Providing updates on stock, pricing, and lead times Working closely with internal teams to make sure everything runs smoothly Building strong relationships with customers and stakeholders Getting involved in improving processes and customer experience This is a role where you’ll be busy… but in a good, time goes fast kind of way. WHAT YOU’LL NEED Previous customer service / coordination / admin experience Strong attention to detail (orders need to be right) Confident communicator — phone, email, face-to-face Organised and able to prioritise in a fast-paced environment Good IT skills (Microsoft Office as a minimum) A solutions-focused mindset — you fix things, not avoid them Bonus points if you’ve used CRM or order systems (Orderwise etc.) WHY THIS ROLE? Because this isn’t one of those “sit quietly and answer calls” jobs. You’ll be: * A key part of the business * Trusted to manage customer relationships properly * Involved in making things better, not just maintaining the status quo If you’re the kind of person who: enjoys being busy likes helping people and takes pride in doing things right You’ll thrive here. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Commercial Administrator Location: Bolton Salary: £30k Job Type: Full-time / Permanent Hours: Monday–Friday, 8am–5pm About the Role We are looking for an organised and proactive Commercial Administrator/Cost Clerk to support our commercial and operational construction teams. This role is ideal for someone with strong administrative skills, excellent attention to detail, and experience working in a fast-paced commercial, construction, engineering, infrastructure, or service environment. The Commercial Administrator handling financial documentation and transactions and facilitating effective communication across teams. The Commercial Administrator will also support customer service functions to ensure client satisfaction and operational efficiency. What We Offer • £30k Salary, • Company pension, • 28 days Holiday, • Career development opportunities, • Supportive team environment Key Responsibilities • Provide administrative support to the commercial team, • Prepare and maintain project documentation, contracts, and records, • Maintain accurate spreadsheets, trackers, and commercial reports, • Support cost tracking and budget monitoring, • Support compliance and audit requirements where required, • Invoice matching, • Issuing the live hire report, • Consolidating the weekly labour timesheet., • Completing carbon reports for the client., • Maintaining the company training matrix, ensuring all operatives tickets and qualifications are up to date., • Ensuring we have the latest insurance records on file for any suppliers / subcontractors., • Assisting the site teams with plant and material orders in Construct where required. Skills & Experience Required • Previous experience in an administrative or commercial support role, • Strong Microsoft Office skills, particularly Excel, • Excellent organisational and communication skills, • High level of accuracy and attention to detail, • Ability to manage multiple tasks and meet deadlines, • Experience within construction, infrastructure, engineering, utilities, or similar sectors is desirable, • Strong Communication and Customer Service skills., • Ability to work independently and manage time efficiently., • Having experience using Construct (Eque2) is advantageous but not essential. How to Apply Click apply, or please send your CV on WhatsApp to (phone number removed)

Road Freight Operator/ Customer service specialist! I am representing a highly successful and rapidly growing Road Freight company based in Bolton. Known for operational excellence and a strong commitment to staff. Location: Bolton, Greater Manchester Hours: 9:00-17:00 Monday to Friday Salary: Up to £36,000 Excellent bonus package! Salary & Benefits Salary: Up to £36,000 per annum, dependent on experience. Bonus: Monthly performance-related bonus scheme. Training & Development: Structured training program and ongoing professional development opportunities. Progression: Clear pathways for career advancement within the company. This role is pivotal in ensuring the smooth and efficient management of road freight consignments, acting as the primary point of contact. Key Responsibilities Client Communication: Serve as the first point of contact for customer enquiries via phone and email Booking Management: Accurately process and input customer bookings and orders into the company's transport management system Shipment Tracking & Tracing: Monitor the progress of all assigned road freight movements Documentation: Prepare, check, and manage all necessary transport documentation Problem Resolution: Effectively and professionally handle and resolve customer complaints or operational discrepancies Required Skills and Experience Experience: Proven experience (minimum 1 year) in a fast-paced customer service, transport, or logistics environment is highly desirable. Experience within road freight/haulage is a significant advantage. Communication: Excellent verbal and written communication skills, with the ability to maintain a professional and courteous manner under pressure. Organisation: Exceptional organisational skills with a meticulous approach to detail and documentation. IT Proficiency: Competent in using Microsoft Office Suite (Word, Excel, Outlook) and experience with a Transport Management System (TMS) is preferred. Team Player: Ability to work effectively as part of a team while also being self-motivated and capable of working autonomously. Does this sound like you? If so.... Apply now

We are seeking smart and presentable Receptionists and experienced Administrators to work on a temporary basis in the Bolton area. We have a variety of clients in the automotive, logistic and manufacturing sector. Paying an hourly rate of £12.71 per hour, with benefits including weekly pay, flexible work and the opportunity to gain added experience on your CV. What will you be doing as a Receptionist? Being the first point of call for all visitors Signing visitors in and out of the office and directing them Managing the room booking system General administration and ad hoc duties for example dealing with the post Making refreshmentsWe would LOVE to hear from you if you have the following skills and experience: Previous receptionist or customer service experience is desirable but not essential Must be smart and presentable Professional attitude Excellent telephone manner Confident in dealing with a range of clientsWhat will you get in return for your work as a Receptionist? Hourly rate from £12.71/hour Full/Part time roles available Temporary to permanent opportunities could be available for the right person Weekly pay whilst temping Free Parking The chance to work with high performing teams in established businessesApply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based, £(phone number removed) Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting. As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet. This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment. What you'll be doing as Maintenance Controller: Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets Acting as the central liaison between suppliers, customers and internal departments Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken Managing supplier relationships to promote value for money and service efficiency Ensuring vehicle off road issues are escalated within the correct timeframes Taking ownership of daily, weekly and monthly VOR reporting Presenting VOR data and providing meaningful insight into performance, trends and root causes Using R2C to resolve repair delays, cost queries and live operational issues Identifying VOR trends and recommending practical solutions Reviewing repairs and costs to identify what may be covered under manufacturer warranty Analysing monthly cost savings and sharing insight with your line manager and the wider business Supporting accurate and timely administration in line with SLA and KPI requirements Monitoring processes and identifying areas for improvement Keeping up to date with manufacturer technical updates Managing weekly trackers and store queries Supporting other areas of the team where required What we're looking for: Fleet, automotive, transport or refrigeration industry experience Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role Strong knowledge of R2C Good warranty knowledge would be highly beneficial Strong Excel skills and confidence working with data and reporting Good IT skills, including Microsoft Office Excellent written and verbal communication skills Strong customer service and relationship-building skills A methodical, organised and systematic approach The ability to prioritise, meet deadlines and work through issues efficiently Strong attention to detail A self-motivated approach, with the ability to work well from home This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business

Customer Service Co-ordinator Bury (on-site) Office based Permanent £28,000 to £30,000 basic salary + benefits We're partnering with a leading organisation in the hardware and security solutions sector, currently undergoing an exciting period of growth and integration following a recent acquisition. They are now looking for a Customer Service Co-ordinator to support their UK operations. This is a fantastic opportunity to join a supportive business that values customer experience and team collaboration. The Role As Customer Service Coordinator, you will be responsible for ensuring customers receive a high-quality service experience through accurate order processing, effective communication, and proactive problem-solving. Key Responsibilities • Processing customer orders accurately and efficiently * Managing customer enquiries via phone and email in a professional manner * Investigating and resolving customer queries and complaints * Providing information on product availability, pricing, and lead times * Building strong relationships with customers and internal stakeholders * Working collaboratively with internal departments to ensure a seamless customer journey * Supporting continuous improvement initiatives and customer feedback reviews * Occasional customer visits alongside the commercial team * Supporting with additional administrative and ad hoc duties when required About You • Customer-focused with excellent interpersonal skills * Highly organised with strong attention to detail * Confident managing workloads and prioritising tasks * A strong communicator both verbally and in writing * Enthusiastic, proactive, and solutions-oriented * Comfortable working independently and as part of a team * IT literate, including Microsoft Office applications Desirable Experience • Previous experience within customer service, order processing, or coordination roles * Experience using CRM systems * Experience within a product-based or industrial environment would be advantageous Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

TEMP TO PERM OPPORTUNITY - ADMINISTRATOR - PREVIOUS CONSTRUCTION INDUSTRY EXPERIENCE PREFERRED BUT NOT ESSENTIAL* We're Hiring: Construction Administrator Location: Bolton Pay rate: £13.80 - £14.00 per hour Duration: Temp-to-Perm Fawkes & Reece are hiring for a Construction Administrator starting ASAP on a temp-to-perm basis for our client based in Bolton. Our client are a construction contractor completing construction work for various clients nationwide. As the Construction Administrator, you will be responsible for completing administration tasks tracking and logging documentation. Previous construction experience is preferred but essential. Job Responsibilities of the Construction Administrator: Answer and manage incoming calls/ emails. Provide administrative support for office and site teams. Prepare and format documents, reports, and correspondence. Assist with the invoicing, purchase order, and timesheet processes. Track and log incoming and outgoing project documentation and compliance. Manage filing systems (electronic and paper-based) Maintain records of subcontractors and suppliers. Input and update data in company systems.Required Experience for the Construction Administrator: Previous experience in an administration role. Previous experience in construction preferred. Strong organisational skills. Excellent communication and customer service abilities. Confident in using PC's and systems. Attention to detail and problem-solving skills.Pay rate + Info: Temp to perm contract £13.80 to £14.00 per hour dependent on experience £28-30k per annum salary once permanent Paid weekly on FridayHow to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed)

Keep our network moving. Lead a high-performing team. Be our next Network Support Team Leader. At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre plays a critical role in making that happen. Were looking for a people-focused Network Support Team Leader to lead, develop, and manage our NOC team, ensuring the right resources are in place to deliver reliable, responsive support around the clock. This role suits someone who enjoys leading people, managing performance, and keeping operations running smoothly , with the technical understanding to ask the right questions and support effective decision-making. If you thrive in a fast-paced operational environment and take pride in building strong, capable teams, this could be the ideal next step for you. About the role As our Network Support Team Leader, youll have day-to-day responsibility for the performance, development, and wellbeing of our Tier 2 NOC engineers . Youll ensure the team is effectively resourced, supported, and aligned to deliver against SLAs and customer expectations. This is a hands-on leadership role , combining people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will be leading people, managing workloads, and driving consistent service standards . This role is office-based in Bolton. The site operates 24/7, so flexibility is required to support operational needs, rota management, and incident response. Key Responsibilitiesas a Network Support Team Leader: Leading, coaching, and performance-managing a team of NOC Operators, creating a positive, accountable, and high-performing environment Managing rotas, resourcing, and workload planning to ensure consistent SLA delivery across a 24/7 operation Supporting recruitment, onboarding, training, and ongoing development of the team Acting as an escalation point for operational issues, supporting engineers through effective triage and decision-making Ensuring operational processes, including Change Management, are followed and continuously improved Reviewing service performance with customers and internal stakeholders, identifying risks and opportunities for improvement Producing clear operational reports and insights to support decision-making Supporting incident response and major issue management when required Working closely with wider Operations leadership to continuously improve service delivery Experience & Knowledge Proven experience leading or supervising teams in an IT operations or service delivery environment Strong background in rota management, workload planning, and performance management Experience working within a Network Operations Centre or similar 24/7 operational setting Good technical understanding of NOC environments, with confidence supporting escalations (not necessarily hands-on engineering) Experience producing and interpreting operational reports and service metrics Confident communicator, able to work with customers and stakeholders at all levels Skills & Behaviours People-first leadership style with the confidence to challenge, coach, and support Organised and structured, with a strong grip on priorities and resource planning Calm and decisive under pressure Honest, approachable, and respected by teammates Passionate about developing others and building stable, capable teams What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Are you a strong administrator who is enthusiastic, hardworking and committed? Do temporary, flexible short term contracts appeal to you? We are currently looking for immediately available administration and customer service temps with previous experience working in office-based roles to support some of our clients in Bolton and the surrounding areas. If you have excellent communication skills and love engaging with different people, we would LOVE to hear from you! What will you be doing as a Temp Administrator? General administration Working with a variety of systems Inputting data Providing support across a wide range of businesses Speaking to customers over the phone and emailWe would LOVE to hear from you if you have the following skills and experience: Previous general admin/customer service experience Excellent interpersonal skills Confident using a variety of packages including Word and Excel We would especially love to hear from you if you have a DBS or audio typing skills! Flexible attitudeWhat's in it for you as a Temp Administrator? Weekly pay of £12.71 per hour and upwards Weekly pay Free onsite car parking Pension schemeIf this sounds like you, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

CUSTOMER SERVICE / ORDER PROCESSING ADMINISTRATOR Bury £26,436.80 6 Month Contract Quick Start Available I’m working with a well-established business who are looking for someone organised, proactive and genuinely good with people to join their Customer Service team. This is the kind of role where attention to detail really matters. You’ll be the person keeping orders moving, customers updated and internal teams aligned so everything runs smoothly behind the scenes. THE ROLE Day to day you’ll be: • Processing customer orders accurately • Managing amendments, cancellations and updates • Checking pricing, stock levels and delivery dates • Speaking with customers over the phone and email regarding order updates • Working closely with Sales, Warehouse, Logistics and Finance teams • Helping resolve issues quickly and professionally • Supporting reporting and general admin tasks WHAT THEY’RE LOOKING FOR • Previous customer service, admin or order processing experience • Strong attention to detail • Confident using Microsoft Office systems • Good communication skills both over the phone and email • Someone organised who can juggle multiple priorities without flapping • Experience using ERP/order systems would be a huge bonus This would suit someone who enjoys being busy, likes structure, and takes pride in keeping things running properly. If you’re looking for a quick-start opportunity with a solid team and a supportive environment, I’d love to chat. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds