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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. We’re looking for talented, enthusiastic and focused people to join our Customer Happiness Team to work directly with our customers. In other words, our Customer Happiness Advisors are the wonderful people who answer calls and respond to customer emails. They go above and beyond to take care of our Angels—anticipating their needs, solving problems, and making sure every experience is seamless. Their goal is to remove the guesswork from enjoying great wine, so our customers can simply sit back and savour every sip. It’s not easy work - you need to be confident, calm and resilient. You need to be an outstanding problem solver and a great listener, too. If you don’t love helping people, this is not the job for you. Still reading? Then here’s the part where we (and some of our team) tell you why you’ll love working with us. We’re on a mission to change the wine industry for the better. That means everything from giving our Angels direct access to the world’s best independent winemakers, to supporting charitable projects like ‘Carmen’s kids’ - a soup kitchen for school children in South Africa run by Carmen Stevens, one of our winemakers. It also means that we want our entire team, whatever their role, to have the best experience and become the best they can be. We’ll challenge you, but we’ll develop you, too. “We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each other and how much of ourselves we put into what we do - the Customer Happiness Team is a collection of some of the most fun, wonderful people I've ever met and I'm lucky enough to call them my coworkers and close friends.” Alice, Customer Happiness Advisor since 2022 "I love being able to put a smile on our customer's face and provide reassurance wherever I can, whether this is putting things right for a customer or just having a lovely chat when placing an order." Hannah, Customer Happiness Advisor since 2018 _ What will I be doing? Working remotely or in our UK head office in central Norwich, you should expect to spend most of your time: • Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and winemakers, • We genuinely care about our customers (and each other), so an honest and empathic approach is a must, • We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers, • Have fun whilst doing a fantastic job! What are the hours? This is a full time position, so you’ll typically be working 37.5 hours per week, spread over 5 days and you'll have 2 consecutive days off. We’re open 7 days a week, 9am-5.30pm - being able to work both Saturday and Sunday every weekend is vital. When would I start? We're looking for people who can join us on Monday 22nd September or potentially on the Monday 6th October 2025. • This is a temporary contract ending in December 2025 so we need people who thrive in a demanding environment and pick things up quickly. For those who really excel in the role, there will be permanent positions and contract extensions on offer. As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... • A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer, • Comprehensive induction training to help you hit the ground running, including a crash course in our wines, • We have Wellbeing Champions and access to mindfulness resources including the Headspace app, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more... If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you. We receive a lot of applications so make sure your CV stands out and don't forget to include a letter covering: • Why you're interested in the role, • Why you think you're the right person for the job, • When you can start, • Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. CV & cover letter application > one-way video interview & email task > mock call > virtual interview Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

Reports to: Engineering Team Lead Works closely with: Engineering Tech Lead, QA team members Location: UK (London/Chichester) / Estonia / (remote-friendly within these regions) Language: C# Your Mission: The Software Engineer is a reliable, independent contributor within an engineering team. This role exists to deliver well-implemented features and fixes with minimal supervision, while collaborating effectively with teammates and QA to ensure work is robust and maintainable. Your Day to Day: Engineering delivery • Design and implement features and fixes within team scope, • Write clean, maintainable, well-tested code, • Take ownership of tasks from definition through completion, • Contribute to diagnosing and fixing production issuesQuality and collaboration, • Work with QA to ensure changes are testable and appropriately covered, • Participate actively in code reviews and design discussions, • Raise technical or quality concerns early, • Balance delivery speed with long-term maintainabilityTeam contribution, • Support junior engineers through informal mentoring, • Share knowledge and contribute to team improvement, • Engage constructively in retrospectives and planning Why this role matters Mid-level engineers are the delivery backbone of engineering teams. Done well, this role: • Keeps work moving without excessive oversight, • Improves code quality and team effectiveness, • Provides stability and continuityExperience and capabilities, • Solid experience as a software engineer in a production environment, • Ability to work independently on moderately complex tasks, • Understanding of testing practices and code quality expectations, • Comfortable working within established technical direction, • Clear communication and good judgement What this role is not • This is not a people management role, • This is not a cross-team technical authority role, • This is not ownership of quality strategy or architecture, • Software Engineers succeed by delivering consistently and collaborating well. Perks & Benefits Remote & flexible working – with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Permanent, Part Time (21 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role Here at Joseph Rowntree Housing Trust, we are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation. The role will analyse and interpret insight from a range of sources, including Tenant Satisfaction Measures (TSMs), complaints learning, engagement activity and customer journey mapping, to identify trends, explore root causes and highlight opportunities to improve the resident experience. Working closely with operational teams, the postholder will support the organisation to learn from resident feedback and complaints by identifying key themes, facilitating discussions with service areas and supporting teams to develop, deliver and monitor meaningful improvement actions. The role will lead Customer Satisfaction (CSAT) and insight meetings with operational teams, helping to understand feedback, monitor satisfaction levels and ensure learning is acted upon. The role is central to the organisation's approach to improving resident experience, ensuring that resident insight is not only captured and understood but actively used to inform decision making, shape service delivery and drive continuous improvement. About you We are looking for someone with experience of analysing resident feedback to identify trends, themes and opportunities for improvement, alongside a good understanding of resident satisfaction measures such as TSMs, CSAT and similar performance indicators. You will be able to translate insight and feedback into practical service improvement actions and demonstrate strong analytical and problem-solving skills, with the ability to interpret both qualitative and quantitative feedback. You will be confident in building effective working relationships with colleagues across different service areas and committed to promoting the resident voice and improving the overall resident experience. You will have the ability to facilitate discussions or workshops with service teams to review feedback, identify learning and identify improvements. An understanding of complaints learning and how feedback can be used to improve services is essential, as is experience of preparing clear reports and summaries that communicate insight and highlight improvement opportunities. You will also have good IT and data-handling skills, including experience of using spreadsheets or reporting tools to review and interpret performance information. Strong organisational skills are important, with the ability to coordinate actions and monitor progress. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 12th October 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We're at our best when we're continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. TPBN1_UKTJ

Are you someone who likes variety, enjoys speaking to customers and is happiest when you're keeping lots of different things moving at once? You might already work in sales support or marketing, but equally, you could come from customer service, administration, account management, order processing or another busy office-based role. Our client is a privately owned manufacturing business based in the Pocklington area. They have a small, friendly office team and are looking for someone to join them as a Sales and Marketing Coordinator to cover maternity leave. This isn't a role where you'll be doing the same thing all day. One minute you might be processing an order or updating a customer, the next you could be preparing a quotation, helping with a LinkedIn post or following up with a potential new customer. If you're organised, confident communicating with people and like being the person who helps keep everything running smoothly, this could be a really good fit. What the Sales and Marketing Coordinator job involves? You'll work closely with the sales and commercial team, helping to make sure customers receive a responsive and professional service while also supporting some of the wider sales and marketing activity. Your day could include processing sales orders, responding to customer emails, providing updates on orders and helping to resolve queries. You'll prepare quotations, mainly using established price lists, and help keep customer and prospect information up to date. There is also a marketing element to the role. You'll support email activity to prospective customers, make follow-up calls to identify the right contacts within businesses and work with the Commercial Manager to create content for LinkedIn. You'll also be one of the main people answering incoming telephone calls and will be trained to operate an AI-enabled automated scanning system. It's a genuinely varied position and would suit someone who likes having a mix of customer contact, organisation, administration and marketing in their working day. What are we looking for? Your background is less important than the way you work. You'll need to be organised, reliable and comfortable managing several things at once. You'll have a professional but friendly telephone manner and be confident communicating with customers and colleagues. You don't need to know every system from day one. Training will be provided, so what matters most is that you're comfortable learning new technology and willing to get stuck in. Experience within administration, customer service, sales support, order processing, account coordination, marketing support or a similar office-based role could all work well. Because this is a smaller team, you'll also need to be someone who is happy to help out where needed rather than being restricted by a rigid job description. What's on offer? The working hours are Monday to Thursday, 8.30am–5.00pm, and Friday, 8.30am–4.00pm. You'll receive 20 days' holiday plus bank holidays, with five days allocated to the Christmas shutdown. Once you're fully trained and settled into the role, there is the option to work from home one day per week. There is free on-site parking and a salary sacrifice pension through NEST. If you've been looking for a varied office-based role where you can use your organisational skills, work closely with customers and get involved in more than just administration, I'd be really interested in hearing from you. This vacancy is being advertised through KD Recruitment Limited, who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within two weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to equal opportunities in relation to job applications and to protecting your personal data. You can read our privacy policy at www.kdrecruitment.co.uk . You can also follow KD Recruitment on Facebook, Instagram, X and LinkedIn for our latest vacancies and career advice. TPBN1_UKTJ

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Free on-site gym, • Onsite free car parking, • Free onsite swimming pool access, • Subsidised meals, • Local subsidised company provided transport, • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families As an Electrical Engineer, you'll play a vital role in delivering planned preventative maintenance (PPM) and reactive electrical maintenance across the AFC Harrogate College estate. You'll ensure all work is completed safely, efficiently and to the highest standard, helping to maintain a safe, compliant and fully operational environment for our client. Working as part of our Total Facilities Management team, you'll support the delivery of electrical services while ensuring compliance with contractual requirements, Health & Safety legislation, current electrical regulations and ISO 9001 quality standards. More About the Role This is a Monday to Friday position, working any 8-hour shift between 6:00am and 6:00pm. There is also a requirement to participate in an on-call rota (1 week in every 4) covering Monday to Sunday, for which an additional payment is provided. As part of our Total Facilities Management contract at AFC Harrogate College, you'll work alongside teams delivering catering, cleaning, accommodation, laundry and other essential support services. Your responsibilities will include: • Carrying out planned preventative maintenance (PPM) and reactive electrical repairs across the estate., • Diagnosing electrical faults and completing repairs efficiently to minimise downtime., • Completing electrical testing, inspections and certification in line with current regulations., • Ensuring all maintenance activities comply with Health & Safety legislation, company policies and statutory requirements., • Using CAFM systems to receive, update and close work orders accurately., • Maintaining accurate maintenance records and producing reports where required., • Supporting the continuous improvement of maintenance procedures and service delivery., • Working closely with colleagues, contractors and the wider facilities team to deliver an excellent customer experience., • Participating in the on-call rota and responding to emergency call-outs when required., • Ensuring tools, equipment and work areas are maintained in a safe and tidy condition.Who You Are We're looking for a qualified Electrical Engineer who is customer-focused, self-motivated and committed to delivering a first-class maintenance service. You'll have: • Proven experience within a hard facilities management or building services environment., • HNC, BTEC or equivalent qualification in Electrical Engineering., • Qualification to the current IET Wiring Regulations (18th Edition)., • Experience carrying out electrical testing and inspection., • A sound understanding of planned preventative maintenance (PPM) and reactive maintenance., • Previous experience using CAFM or computerised maintenance management systems., • Good IT skills, including Microsoft Office applications., • The ability to work independently as well as part of a multidisciplinary team., • Strong fault-finding and problem-solving skills., • Excellent organisational and communication skills., • A full UK driving licence. If you're looking to develop your career within a diverse Total Facilities Management environment and want to be part of a supportive, professional team, we'd love to hear from you. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2708/78105001/52821102/R/SU #PPP.IML Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

What You'll Be Doing Working as part of a team providing excellent customer service wherever there is interaction with one of our customers Carrying out multi drop HIAB deliveries to our customers in a safe and timely manner Adhering to all legislative requirements You must have an up-to-date Cat C Driving licence The working hours for this role are 45 per week, working 5 days out of 7. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses. Performance Based Bonus Scheme - Earn up to £150 a month based on your personal performance. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

Avison Young is seeking a Welcome Space Ambassador to create a positive first and last impression for visitors in our lobby spaces. The role involves greeting guests, supporting check-in, answering inquiries, and promoting a welcoming environment across our office spaces. You will be a visible brand advocate, ensuring safety and a seamless experience in a dynamic workplace. The position requires a proactive customer-service mindset, English fluency, and a willingness to engage with occupants and #J-18808-Ljbffr

Phoenix Software, a leading UK IT solutions and managed service provider, is hiring a Sales Executive to focus on the charities and housing sector. You will identify, develop and convert opportunities, build a strong pipeline and manage deals through the full sales cycle, aligning Phoenix solutions with customer objectives. Based at our Pocklington HQ with hybrid working (minimum two days in the office), you will nurture relationships with senior stakeholders, grow existing accounts and exceed #J-18808-Ljbffr

If you are looking for an opportunity to develop your Arboricultural expertise and knowledge, Bartlett Tree Experts has over 118 years of experience in managing trees and growing people. We are an international tree and shrub care business with over 125 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, our level of service, our safety record and, most of all, our people. • Competitive salary (up to £38000) - we believe your hard work deserves to be rewarded with guaranteed hours, overtime and team incentives, • 21 days holiday plus BH with an increase of annual leave with length of service, • Established family run company - be part of a local office team with the support of the larger company, • Safety Above all Else - new PPE, uniform and equipment, • Variety of work - domestic and commercial arboriculture, • Regular celebrations - quarterly team building bonus for each office to spend together, • Health and Wellbeing - we look out for your wellbeing by offering an Employee Assistance Programme for financial, health and wellbeing support and a Cycle to Work Scheme, • Training and Development - training programme from day one - using internal (Tree Work, Plant Health Care, Consultancy, Research Labs) and external expertise, • Employee Referral bonus, • Long Service Awards, • Discount scheme, • Company Pension We have some amazing people in our business. At every level, our people are empowered to make a difference and as a result take pride in what they do. We are seeking experienced Arborist Climbers / Tree Surgeons who have a passion for preserving and caring for trees for our office in Tockwith, York. The Arborist Climbers / Tree Surgeons will carry out pruning and general maintenance of trees and shrubs on commercial and residential properties. To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett • can demonstrate sound knowledge of Health and Safety, • can work to best industry practice, • have an understanding of plant health care services, • focus on providing a high level of Customer Service, • have a desire to produce the highest possible standard of work, • have minimum of NPTC CS30, CS31, CS38 and CS39 (or equivalent) and a full driving licence Tockwith, York Production Arborist 15.09.2026 Regular Full-Time #J-18808-Ljbffr

ER Advisor Hybrid - attached to the Solihull office - Twice a week on site. Full time, Permanent B6 Here at Serco, we are looking for an ER Advisor who will be the first point of contact for customers ensuring all employee relations inquiries are processed with high levels of service excellence. You will provide ER guidance, covering aspects of the employee life cycle and People Management processes in line with service level agreements and business rules. As part of this you'll: • Provide an ER service to people managers on a range of human resources issues, employee life cycle procedures and policies consistent with employee standards, legislation and guidelines., • Manage end-to-end and timely closure of employee relations cases (disciplinary, performance, absence, grievance, absence management etc.)., • Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required by Serco., • Provide effective advice to ensure that people management policy and guidance are in line with employment law, case law and best practice., • Work with sensitive data in line with data protection legislation., • Provide excellent customer service in all interactions with UK Serco employees, partners, alumni and applicants to provide provision of HR guidance and advice., • Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results., • Proactively reassign complex and problematic cases to the ER Case Managers, to ensure rapid resolution or accelerate required issues to the management team., • Numerate and literate, with GCSE`s in Maths and English grade A-C or equivalent., • Must be able to demonstrate experience in Employee relations within a Customer Service Environment., • CIPD is desirable but not essential., • Have excellent communication skills, be flexible and friendly, with a high level of self-motivation & initiative., • Required to manage time effectively in order to complete heavy workload and meet deadlines., • Proactive, resourceful and efficient, with a high level of professionalism and confidentiality., • Strong knowledge of MS Office, including Word, Excel, and Outlook., • Be able to work in a high-pressure environment. Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. • Flexible working considered, • Pension - 6%, • Chance to contribute to innovation in the public services, • A company passionate about diversity and inclusion, • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships., • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more., • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco., • A safe and supportive culture. #J-18808-Ljbffr

Salary: The starting salary is £71,121, which includes allowances totalling £3,009. The salary is broken down as £68,112 basic salary, which will increase annually until you reach the top of the scale £72,953. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Kilburn Met Business Services (MBS) is a new way for the Met to deliver enabling services to all of our officers and staff. MBS is a front-line focused services organisation that sets our people up to succeed, reduces admin, delivers modern user centric end to end solutions and provides a single source of truth for all HR, Finance and Commercial data, providing a critical cornerstone to fix our foundations. MBS will help every person and supplier working with the Met by: • Building a modern and efficient industry-standard business services directorate, building and pooling key specialist capabilities, strengthening HR, Finance and Commercial functions whilst removing functional silos;, • Designing end-to-end services, building them the needs of the users rather than in functional process silos and seamlessly integrating them regardless of how they are delivered; and, • Providing easy-to-use interfaces and ‘one-touch’ services for end-users that leverage the potential of contemporary technologies like automation and low-code workflows. This is an exciting time to be part of MBS – we are building new capabilities and new ways of working that will directly help the frontline to focus on what matters and make a real difference to London. The Met as a whole is transforming to deliver on our goals of More Trust, Less Crime and High Standards, and being part of establishing this new organisation puts you at the heart of that journey with tremendous potential for growth both within the team and across the Met. The value and purpose of MBS is wired into the heart of the Met, with opportunities to collaborate across the organisation, drive innovation to get the right outcomes and support our people in policing London. The role will rely on building good relationships, utilising your knowledge / experience, and managing internal and external SMEs to deliver real value and change for the organisation. An understanding of Oracle Cloud and its suite if tools across all areas of HR is key as well as being able to bring experience around other HR systems. The Met Leadership have approved the design and implementation of a centralised service delivery model (Met Business Services – MBS), to replace functional services with business services, breaking down silos and building end-to-end services around user requirements. The initial scope of the MBS model will be MPS Commercial, Finance and HR scope of services functions with the flexibility and scalability of bringing additional new services into it. A key enabler of the MBS led transformation is the implementation of a new “Products” Capability within Met Business Services. The MBS Head of Products will oversee the Finance, Commercial, Supply Chain and User Experience Product teams, and drive the delivery of these solutions. We are now looking for a an experienced product person to take on the Lead Product role for HR, which incorporates core HR, Recruitment, Pay & Reward and Health & Well Being solutions. The role holder will own their Product roadmap, which is created and maintained through extensive collaboration with the Head of Product and the other product teams. As part of the role, you will have responsibility of a team of product analysists who will be subject matter experts for your products capable of making functional changes to the product as well as working with 3rd parties to deliver the outcomes What does the average day look like? Your core duties will include (but are not limited to): • Be primary point of contact for stakeholders ensuring clear communication and alignment on product vision and progress., • Manage and support your team of functional SMEs to deliver agreed outcomes set against your roadmap., • Align with peers to ensure consistent approach across the Met, • understanding and ability to make functional changes to the product as well as managed any SME’s or functional experts who will support you in your projects, • Supporting the operational teams in changes they may need to make including testing, change management etc., • Define and prioritise product features and be able to prioritise through extensive collaboration and negotiation supported by outcomes and value., • Analyse data (evidence) including customer feedback to understand the pain points and frustrations to drive out improved experience that gain the right outcomes., • Understanding of the technology that supports the product., • Work closely with development teams (internal and external) to support the product development, • Being able to document and presenting technology proposals/recommendations to the HoP that provide clear benefits and costs from which a decision can be made., • Drive continuous improvement in technical solutions that supports New Met for London priorities. This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job. • 5 years product management or functional experience with at least 2 within HR Systems, • Experience as a product manager, functional lead or owner preferably within internal product space., • Understanding of SaaS based solutions supporting back office services like Oracle ERP HCM Cloud useful, • Public Sector is desirable; policing experience is desirable, • Understanding of project management of technology development and implementations, • Experience of managing a small team of individuals providing clear direction, support and resolution, • Understanding of shaping product strategy and product delivery capabilities., • Experience in creating technology strategies and roadmaps aligned to business strategies, • Knowledge of public sector shared services and the challenges they face, • Managing a functional enhancements team., • Understanding of SaaS based products, • Practical knowledge of core end to end services covering across HR teams, • Knowledge of public sector shared services and the challenges they face, • Knowledge of Oracle HCM Cloud technology supporting back office services, • Knowledge of operations of best-in-practice ERP and other industry leading HR platforms, • Detailed knowledge of product lifecycles processes including testing & change management The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If youneed any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards. Read our full disability confidence statement. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newSecurity Platforms Solutions Executiveto play a key role in driving the growth and adoption of Phoenix's Security Platform portfolio. Working within our Cyber Advisory team, you'll help customers understand the value of our security solutions whilst enabling our sales teams to identify, develop and close new opportunities. • Driving awareness, adoption and revenue growth across Phoenix's Security Platform offerings., • Acting as a subject matter expert for solutions including Endpoint Security, SIEM/SOAR and Endpoint Management., • Supporting Account Managers and wider sales teams to identify, qualify and progress security opportunities., • Leading customer discovery sessions, workshops and scoping discussions to understand business and security challenges., • Developing solution proposals, statements of work and bid responses to support customer opportunities., • Working closely with strategic vendor partners to support opportunities, align roadmaps and deliver joint initiatives., • Supporting and contributing to marketing campaigns, events and thought leadership activities focused on Security Platform solutions., • Identifying opportunities to cross-sell and upsell the wider Phoenix portfolio., • Maintaining accurate pipeline management and forecasting through internal systems., • Keeping up to date with emerging cyber threats, security trends and market developments., • Contributing to the ongoing growth and strategic direction of the Security Platforms and wider Security Solutions practice. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. We're looking for a passionate and commercially focused individual who combines a strong interest in cyber security with the ability to engage customers and build trusted relationships. You may already have experience in a security-focused sales, pre-sales, consultancy or technical role, or be looking to build on your existing security knowledge in a customer-facing position. Above all, you’ll be enthusiastic about technology, motivated by creating value for customers and comfortable working collaboratively across sales, technical and vendor teams. This role would suit someone who enjoys understanding customer challenges, shaping solutions and helping organisations strengthen their security posture through innovative technology and services. • Experience within an IT solutions, technology sales, pre-sales or customer-facing technical role., • A strong interest in cyber security and a passion for helping customers solve business and technology challenges., • Good knowledge of security technologies and platforms, including areas such as Endpoint Security, SIEM, SOAR and Endpoint Management., • Experience conducting discovery conversations and translating customer requirements into effective security solutions., • Strong communication, presentation and stakeholder management skills with the ability to engage confidently with both technical and non-technical audiences., • Experience creating proposals, solution recommendations or bid responses., • Commercial awareness with an understanding of opportunity management, pipeline development and forecasting., • Ability to work collaboratively with Account Managers, Solution Specialists, delivery teams and strategic vendor partners., • Strong organisational skills with the ability to manage multiple opportunities and priorities simultaneously., • Product demonstration experience would be advantageous., • Cyber security certifications would be beneficial but are not essential., • Knowledge of current cyber security trends, threats and industry best practices would be advantageous. Where is the role based? Primary location is our HQ in Pocklington (YO42). This is a hybrid role with circa 2 days per week in the office How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though -- research suggests that 60% of women and under-represented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newSales Specialist who will contribute to the growth of our Managed Services portfolio. • Act as a key support within the sales process for Managed Services, serving as a primary contact for enquiries and opportunities, • Build andmaintainstrong knowledge of the Managed Services portfolio to confidently support client conversations, presentations, and demos, • Assist Account Managers and BDMs in developing high-quality, competitive proposals, tenders, and sales materials, • Deliver product awareness and enablement training to improve sales team capability and drive service adoption, • Manage and track opportunities through the CRM system, ensuringaccuratepipeline, forecasting, and reporting, • Collaborate with Service Delivery and Technical teams to gather information and support client solutions, • Follow up on quotes, provide sales reporting, and help progress opportunities to maximise conversion, • Build strong relationships with internal sales teams to drive consistent growth of Managed Services, • Contribute to service documentation, collateral, and continual service improvement (CSI) initiatives, • Support internal campaigns and ad-hoc activities to enhance the development and success of the Managed Services portfolio At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it'sthe thing we work hardest on. We'reproud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. Thesearen'tbadges we chase -they'rethe result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust andbelonging:set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development:structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously:from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion:where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters:supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry:alongside genuine experts, and with strategic partnerships across the world's leading technology providers,you'llbe at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be thevery bestyou can be at work - andwe'dlove you to consider being part of it. Take a lookatour Culture Blueprint to get a real sense of who we are. The right person for this rolewilllikely beworking within an MSP or IT services environment today, in a sales, pre-sales, or delivery-focused position, and looking to build on their technical and commercial experience in a more customer-facing, growth-oriented role. • Strong technical understanding of IT services, with knowledge of Managed Services and the Microsoft ecosystem, • Good commercial awareness with the ability tooperateeffectively in a sales or pre-sales environment, • Experience in IT solutions, Managed Services, or pre-sales/sales roles (typically 3+ years) or relevant delivery background, • Confident presenter, able to communicate clearly with both technical and non-technical stakeholders, • Skilled in producing high-quality proposals, documentation, and customer communications, • Strong organisational and time management skills, with the ability to prioritise and manage multiple activities, • Numerate with a good understanding of basic pricing and commercial principles, • Ability to quickly learn and adapt tonew technologiesand services, • Collaborative, with the ability to build strong relationships across sales, technical, and delivery teams, • High attention to detail, whilemaintaininga broader strategic perspective, • Self-motivated, resilient, and proactive, with a strong drive to achieve results, • Demonstrates integrity, professionalism, and a creative, solution-focused mindset, • Degree-level education preferred (not essential), • Relevant certifications (e.g. Microsoft, ITIL) beneficial but notrequired Where is the role based? Primary location is our HQ in Pocklington (YO42)with 2-3 days per week in the office expected. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here. As part of our recruitment process due to the nature of the work we do, all employeesare required toundertake a Baseline Personal Security Standard (BPSS)check. While some employeesrequirefurther security clearance, the BPSS check is a must-haverequirementand all offers of employment are conditional pending the passing of this check Ifyou’restill reading, we thinkthere’s a strong chance you might be our kind of person. Here’sthe thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if youdon’tcheck every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. • Leading the design and implementation of related solutions for our customers., • Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements., • Writing pre and post-delivery documents including statements of works., • Working closely with our project management team, ensuring project milestones and deadlines are met., • Diagnosing and fixing technical challenges for our customers. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our to get a real sense of who we are. The right person for this role will already be in a similar position and will have proven experienced designing and implementing Microsoft Purview solutions. • Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist., • Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy), • Entra ID – Identity and Access Management (Hybrid Identities)., • Entra ID – Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices), • Competent in designing and implementing complex related technology solutions for customers., • Competent in developing design documentation and technical deliverables., • BONUS - Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud), • Information Protection and Compliance Administrator Associate - SC-400/401(Must have), • Identity and Access Administrator Associate -SC-300 (Desirable), • Security Operations Analyst Associate -SC-200 (Desirable) Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Client Accountant Cushman & Wakefield are hiring a Client Accountant to join our UK Asset Services Client Accounting team. This is a key delivery role, responsible for providing accurate, high-quality accounting services across a dedicated property portfolio. You’ll work closely with internal teams and clients to ensure smooth financial operations, resolve queries, and support the delivery of excellent service. • Deliver accurate and timely accounting services in line with contractual obligations and internal SLAs., • Own and have full sight of Client and property Trial balances ensuring any discrepancies are resolved during management., • Prepare standard and bespoke financial reports for clients and internal stakeholders., • Prepare and reconcile non-recoverable invoices to be paid on behalf of Clients ensuring the prompt issuance of funding requests and receipt of funds., • Manage day-to-day queries from Property Managers and Clients, providing clear and professional responses., • Ensure the accounting system is kept up to date to maintain data integrity and promptly complete any data change requests., • Own service charge year-end reconciliations, rent and service charge postings, and general ledger management ensuring audit queries are resolved in full., • Critically review SC cash reconciliations including tenant recoverable, clearing any discrepancies., • Ability to effectively onboard and offboard any new instructions in full including SC handovers., • Ensure accurate coding, invoicing, and financial records for your assigned portfolio., • Liaise directly with clients to provide financial updates, clarify information, and address routine accounting issues., • Support the wider accounting teams with resolution of unallocated cash items., • Prepare accurate and timely completion statements upon request., • Ensure Client income is paid across in line with contractual obligations and without error., • Maintain a schedule of Client delivery ensuring accurate records and filing system at all times., • Support with Client audit requests., • Lead Client calls from an accounting perspective and managing external stakeholders., • Support the development and coaching of Assistant Client Accountant(s) that may deliver to your Client or be part of your wider team., • Ensure all accounting work complies with internal procedures, RICS guidelines, and client money regulations., • Monitor and validate outputs from internal systems and offshore support teams., • Assist with onboarding and offboarding of properties and clients, ensuring financial data is transferred correctly., • Flag potential risks or recurring issues to senior team members with suggested resolutions., • Use of PM&A Tramps (or similar property management system) for day-to-day financial processing and reporting., • Maintain up-to-date records in line with internal compliance and client reporting standards., • Work collaboratively with Property Managers, Facilities Managers, and wider Client Accounting teams., • Support colleagues with ad hoc financial tasks as required to ensure smooth service delivery across the team., • 2–3 years of experience in property accounting, client accounting, or a similar finance role., • Understanding of service charges, rent accounting, and client money handling., • Experience using property management systems (PM&A Tramps experience preferred)., • Good working knowledge of Excel and Microsoft Office 365., • Familiarity with RICS, client money rules, or property industry standards is desirable., • Strong attention to detail and high level of accuracy., • Clear communicator with a professional and customer-focused approach., • Comfortable working to deadlines in a busy, fast-paced environment., • Proactive, organised, and willing to take ownership of assigned responsibilities., • Enthusiastic team player with a willingness to learn and develop. C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is subject to change at any time and may differ slightly based on regional location. Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact. INCO: “Cushman & Wakefield” #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers – and a trusted place on the major public sector frameworks – our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. • Leading the design and implementation of related solutions for our customers., • Assistingscoping and design workshops to understand customer challenges and propose solutions that meet their requirements., • Writingpreand post-delivery documents including statements of works., • Working closely with our project management team, ensuring project milestones and deadlines are met., • Diagnosing and fixing technical challenges for our customers. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it’s the thing we work hardest on. We'reproud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badgs we chase -they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. • A culture built on trust and belonging:set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development:structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously:from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion:where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters:supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry:alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you’ll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role already will be in a similar position and will have proven experienced designing and implementing Microsoft Purview solutions. • Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist., • Microsoft Purview (DLP /Sensitivity Labels / Data Life Cycle Management / Data Governance strategy)., • Entra ID – Identity and Access Management (Hybrid Identities)., • Entra ID – Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices)., • Competent in designing and implementing complex related technology solutions for customers., • Competent in developing design documentation and technical deliverables., • Bonus - Microsoft Defender (for Endpoint, Office 365, Identity, Cloud Apps, Cloud)., • Information Protection and Compliance Administrator Associate -SC-400/401 (Must have)., • Azure Security Administrator Associate – AZ-500 (Desirable)., • Identity and Access Administrator Associate -SC-300 (Desirable)., • Security Operations Analyst Associate -SC-200 (Desirable)., • Administrator Expert MS-102 (Desirable). Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers. Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. You can read about the benefits on offer here. As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Co-op Group in the United Kingdom invites applications for Customer Team Members at our Market Place store in Pocklington. You’ll deliver friendly service, stock shelves, help with post office or bakery, and assist with online order picking and packing. You’ll work varied shifts from early mornings to evenings, including weekends, with full training provided. You’ll be part of a local team supporting community and Co-op membership benefits. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a Project Manager to be responsible for the end-to-end management and delivery of IT Asset Management (ITAM) projects and project-based services across customer engagements This is an opportunity to work in a highly visible delivery role where you'll have real ownership, influence customer outcomes, and play a key part in the growth of our services. No two days are the same, making it ideal for someone who enjoys balancing multiple workstreams, building relationships and finding solutions to complex delivery challenges. • Lead the end-to-end delivery of projects and managed services across a portfolio of customers., • Act as the primary point of contact for both customers and internal stakeholders, building strong relationships and delivering a high-quality service., • Develop and maintain project plans, schedules, resource forecasts and delivery roadmaps., • Manage project risks, issues, dependencies and change requests to ensure successful outcomes., • Coordinate consultant resources and monitor project progress, costs and utilisation., • Lead customer meetings, service reviews and project governance activities., • Produce clear and concise project reporting for customers and senior stakeholders., • Support service improvement initiatives, new service offerings and bid activities., • Take ownership of escalated or at-risk projects, driving resolution and recovery. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. You’ll be a highly organised and proactive project professional who is comfortable working independently and taking ownership of outcomes. You’ll bring: • Either experience coordinating or managing projects within a customer focused industry OR experience working with ITAM in a technical capacity with an interest in moving into a project-based role., • Excellent organisational skills and the ability to manage multiple priorities simultaneously., • Confidence making decisions and working with minimal supervision., • Strong stakeholder management and communication skills., • Experience managing project finances, resources, risks and reporting., • A practical, solutions-focused mindset and the ability to navigate ambiguity., • Strong Microsoft Office skills, particularly Excel, Word and PowerPoint. Where is the role based? Primary location is our HQ in Pocklington (YO42), this is a hybrid role with circa 2 days per week in the office. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Business Support Administrator Clifton Moor, York £29,848 per annum + up to £1,000 annual bonus Monday to Friday, 37.5 hours per week • 8.00am - 4.00pm, • 8.30am - 4.30pm, • 9.00am - 5.00pm For over 30 years, Autohorn has been helping businesses and drivers across the UK with vehicle leasing, fleet management and mobility solutions. What started as a family business in York has grown into one of the UK's leading independent fleet providers, but we've never lost the friendly, supportive culture that made us successful. As our business continues to grow, we're looking for a Business Support Administrator to become an integral part of our commercial team. This isn't just another administration role. You will be at the centre of every customer's journey, making sure everything runs seamlessly from their first order through to the day they collect their new vehicle. Your organisation, communication and attention to detail will help deliver the outstanding service that Autohorn is known for. If you enjoy working with people, love being organised and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. • Guide customers through the administration of their new lease or vehicle changeover, • Prepare lease agreements, quotations and customer documentation, • Liaise with customers, dealerships, finance providers and suppliers, • Keep customers updated throughout their vehicle order journey, • Check and process licences, insurance documents and agreements, • Coordinate vehicle orders from quotation through to delivery, • Maintain accurate records using our CRM system, • Produce reports and provide administrative support across the commercial team, • Help ensure every customer receives an exceptional experience from start to finish We are looking for someone who enjoys working as part of a team and takes pride in delivering a first-class service. • Previous administration or customer service experience, • Excellent organisational skills and attention to detail, • Strong communication skills, both written and verbal, • The ability to prioritise a busy workload, • Good Microsoft Office skills, • A positive, proactive attitude Experience within automotive, leasing or financial services would be an advantage, but it's certainly not essential. Full training will be provided. • Salary of £29,848, • Annual bonus of up to £1,000, • Private healthcare, • Company pension Free on-site parking, • Free breakfast every morning, • Fresh fruit provided daily, • Monday to Friday working - no weekends, • Flexible start and finish times, • Friendly and supportive team, • Genuine opportunities to develop your career within a growing business #J-18808-Ljbffr

Location: Market Place , Pocklington, YO42 2AE Pay: £13.04 per hour Contract: 21 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening 6am), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview Full, paid training provided You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store. As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers. You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business. • Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed, • Work with your team to keep the store running smoothly, • Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience, • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy, • Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Promote Co-op Membership and support your local community, • A genuine passion for helping people and delivering great customer service, • The ability to work flexibly across a number of shifts and as part of a team, • An interest in retail and working in a busy store environment (experience not essential) At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive: • Full training and career development resources, • 30% discount on all Co-op products in-store, • Flexible access to your pay as you earn it, • A pension scheme with up to 10% employer contributions, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • 24/7 access to GP appointments, and colleague support programme, • Market‑leading policies to help you through life's big moments We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion #J-18808-Ljbffr

We're looking for a Service Desk Analyst based in our Birmingham office. You will need to be onsite at least two day a week. As an IT Service Desk Analyst at Citizens Advice you will act as the first point of contact for users experiencing technology issues or requests, providing effective triage, troubleshooting, and resolution to ensure minimal disruption to business operations. The role is responsible for delivering high-quality customer service, maintaining accurate records of incidents and requests, escalating complex issues where necessary, and contributing to knowledge management and continual service improvement. By supporting colleagues with timely, user-focused solutions, the Service Desk Analyst plays a key role in ensuring that IT services remain reliable, accessible, and aligned to organisational needs. In your cover letter, please evidence how your previous experience aligns with the following statements. Please make sure your cover letter provides evidence succinctly. • Customer Service Skills – Demonstrates a strong customer-focused approach, with the ability to remain professional, patient and helpful when supporting users with different levels of technical knowledge., • Problem-Solving Skills – Able to gather information, investigate issues logically and identify appropriate solutions, including knowing when an issue needs to be escalated., • Organisation and Prioritisation – Able to manage multiple requests, prioritise work according to urgency and impact, and keep users updated on progress. Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way. Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed. We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview. The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritises the people we serve but also values the wellbeing of its employees. Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application. Please note, in the event of a high number of applications, we reserve the right to close the application early. This vacancy closes at 23.59 on the closing date. Information, values and benefits Guidance notes for applicants #J-18808-Ljbffr

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Associate Property Manager role in Property Management (PM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. • Client Relationship: Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner., • Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest., • Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion., • Respond to technical queries in regard to the lease or licences., • Resolving occupier matters that may influence valuation/investment considerations., • Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required., • Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs., • ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities., • Supplier and Facility Management: Alongside colleagues manage third-party suppliers' performance., • Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed., • Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors., • Client: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables., • Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners., • Works Working with third parties and other JLL teams on Major Works and other site-based projects., • Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures., • Insurance: Support annual insurance renewal process Have oversight of all insurance matters across the site Ownership of end to end claims process. Void property management: Action necessary management activities on behalf of the client and their insurers. Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process., • Additional Responsibilities: Play an active role in securing new business and expansion of existing client relationships. If required line manage team members to guide career progression / manage performance. Continually driving change and progress in the business to evolve with Client and market demands Project based work (internal & external) Identify cross-selling opportunities. Investigate and remedy pre-existing property management issues., • Preferably MRICS qualified with 5+ years in property management., • Recognised subject matter expert., • Strategic thinker with innovative problem-solving skills., • Strong commercial acumen and client relationship skills., • Results-driven with ability to set and achieve ambitious targets., • Self-motivated leader who fosters teamwork., • Excellent communication and negotiation skills., • Advanced IT skills, particularly in property management systems., • Sharp analytical and problem-solving abilities., • Excels in financial planning and operational reporting., • Experience with cross-functional projects.undefined, • Strong leadership and deep understanding of property/asset management., • Strong and professional communication skills (internal & external)., • Commitment to innovation and inclusive practices., • Adhere to JLL Working Practices guidelines., • Provide line management and mentoring., • Implement value-added initiatives., • Maintain strong presence within PAM team., • Contribute and help drive an inclusive office culture. This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry. Location: Remote –Birmingham, GBR For further information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. At JLL, we help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr

Serco Limited is seeking a Fleet Administrator in Solihull to provide efficient administrative support that keeps fleet operations running smoothly. You will work with colleagues, managers and suppliers to ensure accurate data, high-quality customer service and effective business reporting, contributing to operational excellence across the business. This hybrid role offers three days in the office and two days at home with standard hours 8:00 am to 4:00 pm, allowing some flexibility. #J-18808-Ljbffr

Please note that we do not currently offer any Tier 2 sponsorship Here at Joseph Rowntree Housing Trust, we are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation. The role will analyse and interpret insight from a range of sources, including Tenant Satisfaction Measures (TSMs), complaints learning, engagement activity and customer journey mapping, to identify trends, explore root causes and highlight opportunities to improve the resident experience. Working closely with operational teams, the postholder will support the organisation to learn from resident feedback and complaints by identifying key themes, facilitating discussions with service areas and supporting teams to develop, deliver and monitor meaningful improvement actions. The role will lead Customer Satisfaction (CSAT) and insight meetings with operational teams, helping to understand feedback, monitor satisfaction levels and ensure learning is acted upon. The role is central to the organisation’s approach to improving resident experience, ensuring that resident insight is not only captured and understood but actively used to inform decision making, shape service delivery and drive continuous improvement. We are looking for someone with experience of analysing resident feedback to identify trends, themes and opportunities for improvement, alongside a good understanding of resident satisfaction measures such as TSMs, CSAT and similar performance indicators. You will be able to translate insight and feedback into practical service improvement actions and demonstrate strong analytical and problem-solving skills, with the ability to interpret both qualitative and quantitative feedback. You will be confident in building effective working relationships with colleagues across different service areas and committed to promoting the resident voice and improving the overall resident experience. You will have the ability to facilitate discussions or workshops with service teams to review feedback, identify learning and identify improvements. An understanding of complaints learning and how feedback can be used to improve services is essential, as is experience of preparing clear reports and summaries that communicate insight and highlight improvement opportunities. You will also have good IT and data-handling skills, including experience of using spreadsheets or reporting tools to review and interpret performance information. Strong organisational skills are important, with the ability to coordinate actions and monitor progress. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly. At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme Closing date for applications is 12th October 2026. #J-18808-Ljbffr

Permanent, Full Time (35 hour per week) • Please note that we do not currently offer any Tier 2 sponsorship Are you an organised, proactive professional who enjoys keeping things running smoothly? We are looking for a Business Support Officer to provide high-quality administrative and operational support across JRHT’s Property Services team, helping to strengthen our services and support the delivery of our strategic priorities. You’ll play an important role in supporting the effective delivery of repairs, maintenance, compliance and wider property services. Working across the team, you’ll ensure that systems, records and documentation are accurate, up to date and well maintained. You’ll work with a wide range of people, including colleagues, contractors and residents, providing a responsive and professional service and helping to ensure that information is communicated clearly and requests are managed effectively. Your organisation, attention to detail and ability to manage competing priorities will be key to ensuring the smooth day‑to‑day operation of Property Services. This is a varied role where your work will make a real difference, helping our teams deliver efficient, well‑coordinated services and ensuring that our residents receive a positive and responsive service. We’re looking for an experienced and highly organised administrator to join our team in a busy operational environment. You’ll bring significant experience in an administrative, coordination or business support role, ideally within housing, property services, repairs, maintenance or a similar service environment. You’ll have experience working with business systems, databases or service request platforms, along with the ability to manage high volumes of administrative activity, including scheduling, correspondence and coordination. You’ll be confident working with a wide range of stakeholders, including residents, contractors and internal service teams, and will have experience supporting basic financial processes such as purchase orders, invoice processing and procurement administration. The successful candidate will have excellent organisational skills and be able to manage competing priorities effectively while maintaining a high level of accuracy and attention to detail. Strong communication skills are essential, with the ability to deal professionally and positively with a diverse range of stakeholders. You’ll be competent in using Microsoft Office applications and confident in learning and adapting to new systems and processes. A strong understanding of the importance of data accuracy, confidentiality and delivering excellent customer service is also essential. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. Closing date for applications is 18th September 2026. Interviews will take place on either 1st or 2nd October 2026. We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly. At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Sales Executive to focus on overseeing sales opportunities in the charities and housing sector. • Identify, develop and convert new business opportunities within the Charities and Housing sectors., • Build and maintain a strong pipeline through proactive prospecting, networking and outreach activity., • Develop trusted relationships with key stakeholders and decision-makers., • Understand customer challenges and align Phoenix solutions to meet their business objectives., • Manage opportunities effectively through the full sales cycle, from initial engagement to close., • Grow and develop existing customer accounts by identifying additional opportunities and cross-sell potential., • Maintain accurate pipeline, forecasting and customer information within CRM systems., • Work closely with internal teams, including pre-sales, vendors and services, to deliver successful customer outcomes., • Keep up to date with market trends, procurement routes and developments across the Charities and Housing sectors., • Achieve and exceed individual sales, revenue and activity targets. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will be a motivated and customer-focused sales professional with a passion for building relationships and creating new business opportunities. You'll be confident engaging with stakeholders, proactive in your approach and driven to achieve results. Whether your experience comes from technology sales or another consultative sales environment, you'll have a proven ability to win new business, grow customer relationships and identify opportunities that deliver value. • Proven experience in a sales, account management or business development role., • Strong track record of generating new business and developing customer relationships., • Confidence engaging with senior stakeholders and decision-makers., • Knowledge of the Charities and/or Housing sectors would be advantageous., • Understanding of public sector procurement and framework-based purchasing is desirable., • Excellent communication, relationship-building and negotiation skills., • Strong commercial awareness and ability to identify growth opportunities., • Self-motivated, organised and results-driven., • Experience within the IT, technology or managed services sector would be advantageous but is not essential. Where is the role based? Primary location is our HQ in Pocklington (YO42) What about hybrid working? Two days p/ w in the office is the minimum expectation for this role. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Sales Executive to focus on overseeing sales opportunities in the charities and housing sector. • Identify, develop and convert new business opportunities within the Charities and Housing sectors., • Build and maintain a strong pipeline through proactive prospecting, networking and outreach activity., • Develop trusted relationships with key stakeholders and decision-makers., • Understand customer challenges and align Phoenix solutions to meet their business objectives., • Manage opportunities effectively through the full sales cycle, from initial engagement to close., • Grow and develop existing customer accounts by identifying additional opportunities and cross-sell potential., • Maintain accurate pipeline, forecasting and customer information within CRM systems., • Work closely with internal teams, including pre-sales, vendors and services, to deliver successful customer outcomes., • Keep up to date with market trends, procurement routes and developments across the Charities and Housing sectors., • Achieve and exceed individual sales, revenue and activity targets. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our to get a real sense of who we are. The right person for this role will be a motivated and customer-focused sales professional with a passion for building relationships and creating new business opportunities. You'll be confident engaging with stakeholders, proactive in your approach and driven to achieve results. Whether your experience comes from technology sales or another consultative sales environment, you'll have a proven ability to win new business, grow customer relationships and identify opportunities that deliver value. • Proven experience in a sales, account management or business development role., • Strong track record of generating new business and developing customer relationships., • Confidence engaging with senior stakeholders and decision-makers., • Knowledge of the Charities and/or Housing sectors would be advantageous., • Understanding of public sector procurement and framework-based purchasing is desirable., • Excellent communication, relationship-building and negotiation skills., • Strong commercial awareness and ability to identify growth opportunities., • Self-motivated, organised and results-driven., • Experience within the IT, technology or managed services sector would be advantageous but is not essential. Where is the role based? Primary location is our HQ in Pocklington (YO42) What about hybrid working? Two days p/ w in the office is the minimum expectation for this role. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Starting your career is about more than finding a job. It's about finding a place where you can learn, grow and make an impact. At Isio, you'll work on meaningful projects, gain professional qualifications, receive structured development support and learn from experienced colleagues who are invested in your success. We're proud to have been recognised as one of the UK's leading employers for graduates and apprentices, reflecting our commitment to providing an outstanding Early Careers experience. Find out more about our Early Careers programmes, awards and colleague experiences on our Early Careers website. Join us as a Pensions Administrator in Isio’s brand new Pensions Administration Training Academy in our Birmingham office. This is a permanent role and a fantastic opportunity for enthusiastic, customer-focused individuals who are ready to learn and grow. Over the first 12 months, you’ll receive structured training through a programme of classroom sessions, hands‑on experience, and dedicated mentorship. You’ll become part of a supportive team, learning how to process pension scheme transactions, respond to member (customer) queries, and manage data – all while building your knowledge of UK pension regulations and member services. This role is ideal for someone eager to start a career in pensions, with a passion for problem‑solving, teamwork, and delivering exceptional customer service. • Maintain accurate member records through cloud-based administration systems, • Execute member lifecycle processes (transfers, retirements, etc) in compliance with regulatory guidelines, • Perform benefit calculations and validate data integrity under senior supervision, • Deliver timely responses to member enquiries via email, phone and post in line with service level agreements, • Provide clear, jargon‑free guidance on pension benefits while demonstrating empathy, • Manage caseloads effectively to meet team processing targets, • Engage in knowledge‑sharing sessions with colleagues and mentors, • Complete mandatory training programmes within specified deadlines, • Apply technical knowledge practically through supervised casework, • Pursue self‑directed learning to understand end‑to‑end pension administration, • Good levels of numeracy and literacy, • Clear and consistent written and spoken communication skills, • The ability to organise information, priorities and deadlines, • The ability to work with numerical and financial information, • An interest in pensions, business and solving problems, • The ability to build effective working relationships, • Confidence in Microsoft Office, • A willingness to learn, ask questions and use feedback, • The ability to work collaboratively with colleagues and clients, valuing different perspectives, • Communicate clearly and listen to other people’s views, • Consistent care taken over quality, accuracy and follow‑through, • Those that can respond constructively when priorities change, • Those that stay curious and look for better ways to solve problems, • Consistently show respect, fairness and integrity We will assess these behaviours in a structured and consistent way during the recruitment process. Previous pensions experience is not required. You will receive structured learning, practical experience and support from your team. You will develop technical, business and professional skills through on‑the‑job learning, formal training and hands‑on client work. • Induction programme, • Technical and professional skills training over a structured 12 month initial period and beyond, • Ongoing opportunities to build your pensions and wider market knowledge, • A buddy to help you settle in, • Support from a Performance Manager with your development and progress Support will be provided to work towards and achieve qualifications with the Pensions Management Institute (PMI) You will be employed on a permanent basis from the start of your role. This role is based in our Birmingham office. Expected office attendance, is four days per week minimum in office. The working pattern will reflect client, team and learning needs. Reasonable adjustments will be considered where appropriate. • You must have completed an undergraduate degree or higher‑level qualification by 20 September 2027 and achieved a 2.2 or higher. If you are in your final year, you should be on track to achieve this, • We welcome applications from people studying any subject, • You will need clear written communication, numeracy skills and an interest in Pensions and Customer service We are not able to provide visa sponsorship for this position and therefore you will need to be able to work in the UK without the need for visa sponsorship now or in the future. Start date: 22 September 2027 The recruitment process will include; • completing an online application form where we will establish your eligibility for this role, • an invitation to complete a ‘Skills that Build’ assessment and numerical reasoning online assessment - more information on this is available here, • online motivation and competency questions requiring video and/or written responses, • a further review of your application assessing your potential to be successful in this role, • an interview, in‑person, with Managers in this role in the office you have applied to be based in We will explain what to expect before each stage. The process will assess your motivation, numerical and problem‑solving skills, communication, teamwork and approach to learning. It will not assume previous pensions knowledge. • A competitive salary and a market‑leading bonus scheme, with stretch targets to reward high performance, • Study support to help you achieve professional qualifications, with salary increases for exam passes, • Development and training opportunities to support your career ambitions throughout your time with us, • A friendly and supportive team who will help you deliver your best work You can find out more about us and the benefits we offer here: Isio – Careers & Benefits It’s our vision to foster a diverse, inclusive and equitable environment, which recognises individuals for their unique contribution, celebrates their differences without judgement and is committed to driving measurable change. Isio promises to make the recruitment process as accessible as possible, giving all candidates the opportunity to shine. We will reduce or remove barriers where possible and provide additional support where appropriate. Adjustments are made on a case‑based approach, but can include: • Extra time to complete assessments, • Receiving content in accessible formats If you think you may require a reasonable adjustment to be made at any stage of the recruitment process, please email: . #J-18808-Ljbffr

Starting your career is about more than finding a job. It's about finding a place where you can learn, grow and make an impact. At Isio, you'll work on meaningful projects, gain professional qualifications, receive structured development support and learn from experienced colleagues who are invested in your success. We're proud to have been recognised as one of the UK's leading employers for graduates and apprentices, reflecting our commitment to providing an outstanding Early Careers experience. Find out more about our Early Careers programmes, awards and colleague experiences on our Early Careers website. Pension schemes are part of the backbone of the UK savings industry – relied on by millions of people to provide a reliable and secure income in retirement. Isio’s third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively. Pensions Administration is a key growth area for Isio and this Industrial Placement programme offers the opportunity to get more insight and build valuable experience of both technical pensions knowledge and effective workplace skills. From day one you will be part of our support team that provides a first-class customer service to pension scheme members. You will be involved in providing the administration services to a portfolio of pension scheme clients that range in size. You will be trained how to manage all day-to-day activities across your allocated client portfolio as well as helping to deliver reports and ad-hoc projects. Success in the placement may well lead to an offer to start a career in Pensions Administration after you complete university without needing to apply. • Maintain accurate member records through cloud-based administration systems, • Execute member lifecycle processes (transfers, retirements, etc) in compliance with regulatory guidelines, • Perform benefit calculations and validate data integrity under senior supervision, • Deliver timely responses to member enquiries via email, phone and post in line with service level agreements, • Provide clear, jargon-free guidance on pension benefits while demonstrating empathy, • Manage caseloads effectively to meet team processing targets, • Engage in knowledge-sharing sessions with colleagues and mentors, • Complete mandatory training programmes within specified deadlines, • Apply technical knowledge practically through supervised casework, • Pursue self-directed learning to understand end-to-end pension administration, • Good levels of numeracy and literacy, • Clear and consistent written and spoken communication skills, • The ability to organise information, priorities and deadlines, • The ability to work with numerical and financial information, • An interest in pensions, business and solving problems, • The ability to build effective working relationships, • Confidence in Microsoft Office, • A willingness to learn, ask questions and use feedback, • The ability to work collaboratively with colleagues and clients, valuing different perspectives, • Communicate clearly and listen to other people’s views, • Consistent care taken over quality, accuracy and follow-through, • Those that can respond constructively when priorities change, • Those that stay curious and look for better ways to solve problems, • Consistently show respect, fairness and integrity We will assess these behaviours in a structured and consistent way during the recruitment process. Previous pensions experience is not required. You will receive structured learning, practical experience and support from your team. You will develop technical, business and professional skills through on-the-job learning, formal training and hands-on client work. This placement starts on Monday 28 June 2027 and will continue for 13 months until Friday 28 July 2028. This role is based in our Birmingham office. Expected office attendance, including the first few months is four days per week minimum in office and then two/three days a week in the office moving forwards. The working pattern will reflect client, team and learning needs. Reasonable adjustments will be considered where appropriate. • You must be currently in your penultimate year of full-time university study – looking for an industrial placement before returning to university in September 2028 looking to complete university by September 2029, • You need to be available for full time work from Monday 28 June 2027 - Friday 28 July 2028 and be returning to university for your final year of full-time study in September 2028., • We welcome applications from people studying any subject We are not able to provide visa sponsorship for this position and therefore you will need to be able to work in the UK without the need for visa sponsorship now or in the future. The recruitment process will include; • completing an online application form where we will establish your eligibility for this role, • an invitation to complete a ‘Skills that Build’ assessment and numerical reasoning online assessment - more information on this is available here, • online motivation and competency questions requiring video and/or written responses, • a further review of your application assessing your potential to be successful in this role, • an interview, in-person, with Managers in this role in the office you have applied to be based in We will explain what to expect before each stage. The process will assess your motivation, numerical and problem-solving skills, communication, teamwork and approach to learning. It will not assume previous pensions knowledge. It’s our vision to foster a diverse, inclusive and equitable environment, which recognises individuals for their unique contribution, celebrates their differences without judgement and is committed to driving measurable change. Isio promises to make the recruitment process as accessible as possible, giving all candidates the opportunity to shine. We will reduce or remove barriers where possible and provide additional support where appropriate. Adjustments are made on a case-by-case basis, but can include: • Extra time to complete assessments, • Receiving content in accessible formats If you think you may require a reasonable adjustment to be made at any stage of the recruitment process, please email: . #J-18808-Ljbffr

Join to apply for the Commercial Underwriter role at NFU Mutual. • Opportunity to be part of a National Commercial Underwriting function, • Hybrid 80% homeworking available and 20% from our office in York, • Ongoing training, career progression and personal growth We have an exciting opportunity for a diligent General Insurance professional to join us as a Commercial Underwriter within our SME and Mid-Market Team. You’ll be responsible for handling commercial cases up to £35k premium across Commercial Select, Motor Trade & Farm. The team underwrites all mid-term alterations and renewal work for any case within these thresholds. We receive approximately 2,500 Mid Term Adjustments per week and aim to complete 80% of these within a 5-day turnaround while maintaining renewal positions. We work closely with our agents to drive the best possible outcomes for our customers quickly and to a high quality. Here at NFU Mutual, we operate with a unique model of a tied agency network. Our NFU Mutual agencies are the vital day-to-day link with our customers and, as an Underwriter, you'll build strong relationships and work collaboratively with our Agents, resolving complex referrals and ensuring effective management of the insurance risk cost whilst delivering the right solution and service for our members. We provide a comprehensive induction to the role. You will need to be able to commit to being in the office more frequently for the first 6 months. Following your induction, you will receive ongoing training which will support your career progression and personal growth. Working hours: 35 hours per week, Monday – Friday with shifts between 8am and 6pm. About you You’ll be a Commercial Underwriting professional with varied experience of complex and technical cases within a regulated environment including working within Authority. If you have exposure to a broad range of Commercial General Insurance products and are a keen learner, we would love to hear from you. You’ll be a resilient individual with effective communication skills to establish strong working relationships with key stakeholders across the business, and the ability to challenge and influence where necessary. To join our team, you’ll also have: • A customer-focused mind, with strong attention to detail, • The confidence to work in a regulated environment, • The ability to make rational and logical decisions in a fast-paced environment, • Policy document review experience, • Commercial Underwriting experience in the insurance industry At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. We encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer and signatories of Race at Work and Women in Finance Charter, welcoming applications from people of all backgrounds. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: • Salary up to £45,000 depending on experience, • Annual bonus (up to 10% of salary), • Contributory pension scheme, up to 20%, • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme, • Family Friendly policy, • Employee discounts and savings on various services, • £20 monthly gym contribution, • Health and wellbeing plan, • Voluntary benefits, including health assessments, private medical and dental insurance, • Employee volunteering - one day per year, • Refer a Friend scheme, • Life Assurance 4 x salary, • Discretionary employee discounts on NFU Mutual policies Working at NFU Mutual: We are a leading general insurance and financial services company with a long-standing commitment to customers, our people and communities. • Entry level, • Full-time, • Accounting/Auditing, Administrative, and Finance, • Insurance Agencies and Brokerages, • Insurance Carriers, • Insurance #J-18808-Ljbffr

Sales Administrator Pocklington, East Riding of Yorkshire YO41 £28,000 - £30,000 per annum 12-Month Fixed Term Contract (Maternity Cover) Potential Permanent Opportunity Hours: Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:00pm Opportunity to work from home one day per week after 3-6 months, subject to successful completion of training and business requirements. Commutable from York, Selby, Tadcaster, Sherburn in Elmet, Market Weighton, Beverley Are you an organised and customer-focused administrator looking for your next challenge? Hawk 3 Talent Solutions are recruiting on behalf of a well-established and growing business in Pocklington, East Riding for a Sales Administrator to join their team on a 12-month maternity cover contract. This is an excellent opportunity for someone with strong administration and customer service skills, ideally with some experience in marketing and social media, who enjoys working in a fast-paced office environment. For the right candidate, there is a strong possibility that the role could become permanent. As Sales Administrator, you will play a key role in supporting customers and the wider business by ensuring sales orders, enquiries and customer communications are handled efficiently and professionally. Key responsibilities include: • Processing customer sales orders accurately using the company's ERP system., • Managing customer enquiries, preparing quotations and following up on leads., • Building and maintaining strong relationships with customers., • Providing regular updates on orders, lead times and deliveries., • Liaising with production and technical teams to resolve order queries., • Maintaining accurate records of enquiries, quotations and orders., • Answering incoming telephone calls and providing excellent customer service., • Supporting general office administration duties including filing, scanning and document management., • Assisting with marketing activities and social media content where required., • Supporting trade shows, customer visits and other business projects as needed., • Has previous administration, sales administration or customer service experience., • Possesses excellent communication and organisational skills., • Is confident using Microsoft Office and business systems., • Can manage multiple tasks and prioritise workload effectively., • Has a professional and proactive approach., • Experience with marketing and social media would be advantageous., • Enjoys working as part of a small, supportive team., • Free tea, coffee and milk provided, with a staff coffee machine available on site., • Free on-site parking., • Friendly and supportive working environment., • Potential for a permanent position following the maternity cover contract. If you're looking for a varied administration role where you can make a real impact and develop your career within a growing business, we'd love to hear from you. Closing date is #removed# Please note this could change subject to suitable applications. #J-18808-Ljbffr

Post Covid, the working world has changed, with visitor and occupier experience at the heart of everything we do. Our Welcome Ambassadors are the first and last impression that people will have with our brand, and the brands of those we provide office space for. In order to attract and retain occupiers and top talent whilst enabling growth within a challenging market, our workplaces have become an ‘experience destination’ in themselves. Increasing office utilisation is now firmly at the forefront of our client objectives, and our Workplace Experience roles are uniquely positioned to support desirable outcomes. Our ambition at Avison Young is simple – deliver a dynamic, market leading client solution that captures modernised needs, and drives enhanced engagement throughout the entire community in new and exciting ways. We are building for the future, and you will play a huge part in creating brand advocacy whilst delivering excellence for our clients. Our Welcome Space Ambassadors are the first and last impression that people will have with our brand, and the brands of those Occupiers we represent. It is essential that a positive, memorable experience is delivered to all those walking through our doors. The opportunities available to us connect and engage with our customers in new and exciting ways outside of the traditional receptionist duties make our roles more attractive to those with a passion for service running through them. Avison Young are seeking to create thriving spaces that welcome everybody; informal meetings, social meetings, networking, and relaxation spaces, and we want our Welcome Space Ambassadors to be the wow differentiator within them. The role is also key in supporting and promoting our client brand values. You will be responsible for ensuring every building user is provided with an exceptional experience. This could be provided within a variety of ways and locations; however, this role will predominantly be based out within the lobby floor ready to receive, triage and support incoming customers. You will own the space around you, demonstrating pride in its appearance. You will constantly seek and implement new ideas, initiatives, and facilities to create a community feel which provides encouragement to others to maximise use of the space. Where available, you will utilise technology to implement an efficient and effective check‑in, support onward travel and provide an ongoing experience and community focused service solution, alongside your friendly, informative, and interactive delivery. We want you to push the boundaries of the possible as you seek to provide the best‑in‑class user experience, always finding the hidden opportunity to surprise and delight our customers. Our values are inherent to the success of this role. They are more than just words; they are the DNA that drives our culture and define how our people and services exceed expectations. Along with our Behaviours Playbook, they are our ways of working together, delivering for others and our all‑round service ethos. • Provide a user focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued, • Always demonstrate the behaviours set out in the ‘Behaviours Playbook’, • Ensure the cleanliness and upkeep of the space, including entryways, surfaces, glass windows and doors are free from fingerprints escalating to cleaning operative as required, • Welcome all users into the building in a warm, friendly, and efficient manner, supporting the onward journey where required, • Ensure no unauthorised access is gained by following established visitor procedures for all, • Ensure you are aware of the space around you, challenging any unusual situations appropriately, • Ensure the location is adequately secured prior to leaving in line with established procedures, including locking of doors and switching off relevant appliances, lights etc as confirmed in training, • Ensure you are knowledgeable about all occupiers within the building, and strive to build positive relationships with key contacts within each, • Create and disable access passes as required for long term use (Occupiers) and day use (Visitors) in line with established procedures, • Liaise with occupier contacts to promote the benefits of available technology to pre‑book visitors, and assist with tailored pre‑arrival confirmation information and pre‑arrival guest services as required, • Support efficient check‑in of visitors, utilising technology where possible to ensure efficient and cost‑effective solutions are promoted, • Ensure quick communication of visitor arrivals is achieved where automated options are not utilised, • Continuously drive relationships and connectivity with all building users to better understand their views on changing needs and requirements of the service delivery, keeping aware of service trends and seeking solutions to introduce them into the everyday service, • Utilise technology to drive communication and community within your space, • Use autonomy given to take ownership of the welcome spaces, taking pride in appearance, and regularly reviewing innovative opportunity the space can accommodate, • Promote, manage, and maintain the use of touch down areas within the Welcome spaces as well as other facilities within the building / community as appropriate, • Where appropriate, provide waiting visitors with a hot/cold beverage and offer any further support if needed, acting as a representative for, and until they are collected by, their host, • Champion a ‘One Team’ approach with other service providers to ensure the service is seamless in appearance to the user, • Build and maintain a current, working knowledge of all FOH policies, procedures, systems and tools in order to provide building users with information as required, • View all challenges and complaints as an opportunity; seek to resolve the situation in a way that excels expectations, ensuring to elevate to your line manager where required, • Be an advocate for change, motivating and supporting others with the introduction of new initiatives, • Continuously seek and action feedback on service delivery and opportunity, • Play an active role in reviewing, and creating improvement plans from external audit reports, • Network with your Experience colleagues around the UK, building relationships and supporting each other, • Offer input and perspective at team meetings, demonstrating reason and emotional intelligence, • Offer input into the monthly client report, taking ownership of allocated sections as requested, • Take an active role in training and supporting new/cover colleagues through their induction period, • Attend training courses as required, actively seeking to introduce learnings into everyday service, • Take charge of your own development, actively contributing to appraisals and seeking training opportunity, • Ensure Health and Safety requirements within your remit are monitored, escalating where appropriate ensuring that you do not endanger yourself or others in your working environment, • Where agreed within your location, monitor CCTV and elevate any concerns appropriately (CCTV SIA License required), • Ensure compliance (zero tolerance policy) with all Avison Young policies, including but not limited to; GDPR, Bribery, Bullying and Harassment, and unconscious bias, • Participate and assist with client visits and prospective occupier show rounds, • To portray yourself as an Ambassador for Avison Young at all times This job description is not intended to be a complete list of all tasks. Your day‑to‑day workstreams may include tasks not listed above and it is expected that you will demonstrate a positive, ‘can do’ approach to any other reasonable duties requested of you with the correct escalation of concerns where required. It is a live document and will be reviewed and reissued as appropriate in line with any changes to our service requirements. • SIA Licensed (Security and CCTV where required), or willingness to achieve accreditation (Please discuss with your recruiter if you do not currently have an SIA License), • Exudes passion for service delivery in their character, • Has a proactive, motivated, good natured personality, • Always communicates in a positive tone, • Possesses a very customer focused manner, confident in delivering exceptional services in all circumstances and environments, • Has a passion for technology and opportunity to utilise within service delivery environment, • Thrives in an environment where providing solutions is key to success, demonstrating creativity to problem solving, • Is a change advocate, • Forward thinking, and wants to continuously develop the service and themselves, • Excellent attention to detail – always seeking to find the hidden opportunity to wow whilst ensuring the security of the building, • Team player, supports all colleagues to achieve with a ‘One Team’ focus, • Maintains pride in personal appearance, following any guidelines set by the company, • Ability to react quickly, and prioritise needs in a fast‑paced environment, • Previous experience within a service delivery environment similar to hotels, airlines etc and confidence to demonstrate at interview, • Previous experience and comfort working with technology in service delivery, and possessing the ability to adapt to new technology as it is launched and confidence to demonstrate at interview, • Ability to demonstrate understanding of, and previous experience of delivering, exceptional service at interview, • Confident communicator, • Competent user of Microsoft Office suite, • Fluent written and spoken English, • This is not a ‘desk‑only’ based role; you will be expected to be present and mobile within the Lobby area for parts of the day At Avison Young, we are committed to building an inclusive culture that empowers all of our employees to thrive, be successful and feel a sense of belonging. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equally. If you are person with a disability, if you are neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, Avison Young will be happy to make reasonable adjustments to our processes for you. #J-18808-Ljbffr

We are currently supporting a leading technology company who are looking to add a Repairs Technician to the team. This is a full-time permanent basis. Key Responsibilities: • Diagnose and confirm customer-reported faults using defined procedures, test equipment, jigs and fixtures., • Disassemble and reassemble customer equipment, including the replacement of standard components., • Carry out PCB-level soldering and defined hardware modifications in accordance with approved work instructions., • Repair customer equipment using established procedures, service tools and test jigs., • Conduct structured testing, inspection and verification to confirm successful completion of repairs., • Ensure repair activities are completed accurately and efficiently to meet product turnaround and service level requirements., • Maintain the availability, organisation and control of spare parts within the designated repair area., • Support internal and customer-driven hardware modification programmes., • Escalate technical issues, risks and potential delays promptly to the line manager. The ideal candidate must have: • A methodical and quality-focused approach to fault diagnosis, repair and testing., • Higher-level education such as a GNVQ, BTEC or A Levels., • Previous experience working within an electronics manufacturing, repair or service environment., • Experience undertaking PCB-level soldering and electronic component replacement., • The ability to work accurately and consistently within defined procedures and quality standards., • The ability to identify and escalate technical issues and risks appropriately., • A willingness to work within a fast-paced environment while maintaining high standards of workmanship and documentation., • The ability to obtain and maintain the required UK Security Clearance (SC). If this role looks like your next challenge, please contact Ben ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions. JBRP1_UKTJ

Security Bid Manager Salary: £50,000 – £55,000 + OTE up to £85,000 Location: UK – Fully Remote An exciting opportunity has arisen for an experienced Security Bid Manager to join a growing organisation within the security services sector. This role is specifically suited to an experienced bid professional who has hands-on experience managing bids and tenders for security solutions and understands the full end-to-end bid process , from initial opportunity and bid/no-bid decisions through to solution development, stakeholder management, bid writing, commercial input, quality assurance and final submission. This is a highly collaborative and influential role, working side by side with senior management. You won't simply be handed a tender to manage — you'll have a genuine voice and say in the bid process, helping shape bid strategy, challenge opportunities, influence bid/no-bid decisions and determine how the organisation approaches each opportunity. It's also an exciting time to join the business, with the opportunity to help support its continued growth and play a role in developing the wider bid function and team. The Role As Security Bid Manager, you will take ownership of the full end-to-end bid lifecycle, ensuring submissions are accurate, compliant, commercially robust and focused on delivering a strong customer proposition. You will work closely with senior management, operational leaders and subject matter experts to assess opportunities, determine the best approach and develop credible, differentiated security solutions. Key responsibilities will include: • Managing the complete bid and tender process for security solutions, from initial opportunity through to final submission., • Working closely with senior management to assess opportunities and contribute to bid/no-bid decisions., • Having a genuine voice in bid strategy, challenging opportunities and helping determine where the business should focus its efforts., • Planning and coordinating multiple bids, ensuring deadlines, responsibilities and deliverables are clearly managed., • Reviewing tender requirements and developing clear bid plans and response strategies., • Leading tender kick-off meetings and coordinating internal bid teams and subject matter experts., • Working alongside operational and commercial teams to develop credible, deliverable security solutions that meet customer requirements., • Writing, editing and developing high-quality, compelling tender responses., • Translating complex customer requirements into clear, customer-focused proposals., • Challenging content, assumptions and proposed solutions where appropriate to strengthen the overall submission., • Ensuring responses address customer requirements, evaluation criteria and agreed win strategies., • Managing bid reviews, quality assurance and final submission checks., • Ensuring submissions are compliant, accurate and supported by relevant evidence and case studies., • Supporting pricing and commercial content to ensure accuracy and appropriate approvals., • Maintaining bid libraries, approved content, case studies and supporting evidence., • Supporting new business, retender and customer retention opportunities., • Coordinating presentations, clarifications and post-tender activity where required., • Monitoring tender outcomes, feedback and scoring to identify opportunities for continuous improvement., • Producing tender reports and providing insight into bid activity, performance and outcomes., • Contributing to the development and improvement of the wider bid function as the business continues to grow. About You Security sector bid management experience is essential. We are looking for someone who has direct experience managing bids and tenders for security solutions and who understands the full bid lifecycle, rather than having experience limited to bid writing or administration. You will ideally have: • 2–3+ years' experience in security solutions bid management, ideally within a security services or closely related service-led organisation., • Proven experience managing the full end-to-end bid process, from tender receipt and opportunity assessment through to bid/no-bid, solution development, writing, review, commercial input and final submission., • A strong understanding of security services and security solutions, including the operational considerations involved in developing a deliverable customer proposition., • Experience working with senior management, operational teams and subject matter experts., • The confidence to challenge, influence and contribute to strategic bid decisions., • Excellent bid writing, editing and proofreading skills., • Commercial awareness and an understanding of how to translate operational solutions into customer value and competitive advantage., • Experience managing multiple bids and competing deadlines., • Strong attention to detail, accuracy and quality control., • Experience managing bid governance, compliance and quality assurance., • Experience using tender portals and/or bid management systems., • Strong Microsoft Office skills, particularly Word, PowerPoint and Excel. APMP certification, or a willingness to work towards APMP, would be advantageous. What You'll Bring The successful candidate will be someone who can confidently own the entire bid process and understands what is required to turn a security tender opportunity into a high-quality, commercially compelling submission. You'll be someone who: • Understands the operational solution behind the bid, not simply the written response., • Can assess an opportunity and contribute meaningfully to bid/no-bid decisions., • Is confident having a voice with senior management and can challenge constructively., • Can develop a clear bid strategy and coordinate the right internal stakeholders., • Can work with operational experts to develop realistic and deliverable security solutions., • Identifies opportunities to differentiate the solution and demonstrate customer value., • Produces persuasive, evidence-based bid responses., • Manages reviews, quality assurance, compliance and submission deadlines., • Builds strong relationships across senior management, commercial and operational teams., • Remains organised and resilient when managing multiple bids and tight deadlines., • Is commercially minded and understands what makes a security proposition competitive., • Wants to be involved in building and developing the bid function as the organisation grows. The Opportunity This is more than a traditional bid-writing role. It's an opportunity for an experienced Security Bid Manager to work closely with senior management, have a genuine influence on the organisation's approach to new opportunities and play an important role in its continued growth. You'll have the autonomy to manage your own workload, the opportunity to contribute to bid/no-bid decisions and strategy, and the chance to help shape and develop the wider bid function and team as the business grows. New Ventures Recruitment is an equal opportunities employer and is acting as a recruitment agency for this vacancy. JBRP1_UKTJ

We're working with an established and growing business based in Stokesley to appoint an experienced Commercial Office Manager. This is a newly created management position offering the opportunity to take ownership of a B2B Commercial Office team and genuinely influence how the business operates. Key responsibilities will include: • Leading, motivating and developing a team of around nine people., • Creating clear accountability, structure and consistent working standards., • Managing workloads and ensuring resources are used effectively., • Coaching and developing team members to support their progression., • Overseeing customer service, order processing, pricing, invoicing and dispatch., • Managing customer escalations, complaints and delivery issues., • Establishing and monitoring KPIs around customer service, order processing, response times and OTIF., • Identifying performance issues and implementing improvements., • Reviewing and redesigning existing processes where required., • Writing and embedding SOPs and clear ways of working., • Driving a culture of continuous improvement., • Supporting the implementation, • Contributing to wider CRM development and improving the use of systems and data., • Working closely with Sales, Operations, Purchasing and Finance., • Improving communication between departments and reducing duplication and unnecessary handovers. What we're Looking For: You'll ideally have experience managing a customer-facing or commercially focused team and be confident taking ownership of both people and processes. You'll need to be someone who can balance strong people management with a hands-on, commercially focused approach. Experience of the following would be particularly useful: • Managing and developing teams, • Customer service and order processing, • Commercial office or sales support environments, • Process improvement and implementing new ways of working, • KPI and performance management, • ERP and/or CRM systems, • SOP development and implementation, • Managing escalations and resolving problems, • Working collaboratively across multiple departments, • Supporting business change and system implementations JBRP1_UKTJ

The Project Manager will take the lead on major engineering projects with a truly international reach. An exciting opportunity has arisen for an experienced Project Manager to join a leading international engineering and manufacturing organisation operating across the mining, heavy engineering and bulk materials handling sectors. This is a senior, high-impact role combining engineering project management, technical governance, tender review and engineering standardisation, giving you the opportunity to shape project delivery, influence engineering standards and drive continuous improvement across an international group. Working closely with engineering teams, manufacturing facilities, suppliers, customers and overseas operations, you'll play a key role in delivering strategic engineering projects within a technically challenging and globally connected environment. With significant international exposure, strategic project involvement and the opportunity to influence engineering practices across the wider organisation, this is a role where your experience can make a genuine difference. Please note: The position isn't on mainland UK and requires British Isles relocation. Project Manager Pay and Benefits • Salary £60,000 - £70.000, • Working Hours: 8:30am - 5:00pm with flexibility (100% office-based role), • Realistic career progression / career growth opportunities, • 10% employer pension, • Performance related bonus (company/individual), • Relocation package, • Company will support Work Permits requirements where required Project Manager Candidate Requirements You will ideally have 10+ years' experience within mining, bulk materials handling, mineral processing, crushing, screening, conveying, heavy engineering or a related machinery/equipment environment, together with proven experience delivering engineering projects. • Degree, HND or equivalent qualification in Engineering, Project Management, Operations Management or a related technical discipline., • Proven experience managing engineering projects from concept through to completion, ideally within a heavy engineering, machinery or industrial equipment environment., • Strong understanding of engineering drawings, manufacturing processes, technical specifications and engineered systems., • Experience supporting technical tenders, proposals, design reviews and engineering approvals., • Strong stakeholder management, communication, organisational and project planning skills, with the ability to coordinate teams across multiple locations., • Willingness and ability to travel internationally, • PMP or an equivalent project management qualification would be advantageous. Project Manager Role and Responsibilities You will be responsible for coordinating engineering projects from concept through to implementation, ensuring projects are delivered effectively against agreed technical, commercial and engineering requirements. Key responsibilities will include: • Manage and coordinate engineering projects from concept through to completion, ensuring delivery against agreed timescales, budgets and technical requirements., • Coordinate engineering activities across international teams, suppliers and project stakeholders, ensuring effective resource and project planning., • Lead technical reviews of tenders and proposals, supporting engineering governance, design reviews and project approvals., • Monitor project progress, risks, budgets and deliverables, providing clear reporting and ensuring appropriate actions are taken., • Review engineering drawings, specifications and project documentation, ensuring compliance with established engineering standards and practices., • Support engineering change management, document control and lessons learned, driving continuous improvement and standardisation across the Group., • Provide technical and project support to engineering, manufacturing and sales teams, including international customer projects and major engineering development programmes, with international travel as required. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994 JBRP1_UKTJ

Are you an experienced Sales Order Processor/Sales Administrator and are used to working in a fast paced environment? Would you like to work for an award winning business who are going through a period of growth? There is a salary of £27,000 along with many great benefits, an immediate start is available. The Role: • Quoting customers, advising stock levels, giving product advice, sourcing and suggesting products ideas., • Making outbound calls to existing customers., • Managing day-to-day emails in a timely manner., • Updating internal system data., • Liaising directly with suppliers by phone and email to gain product/pricing information., • Liaising with the relevant internal/external contacts and customers regarding any issues with customer orders., • Analysing spreadsheets to monitor customer spend and investigating the potential for future sales., • Although mainly inbound calls, the successful candidate would be expected to make some outbound calls as well., • To work as an integral member of the Sales Team and be prepared to offer support and help to all colleagues. About You: • Strong IT and administrative skills., • Confident telephone manner., • The ability to work efficiently under pressure, including prioritising workload to ensure deadlines are met., • Previous experience of working in an office environment is essential., • Possessing excellent written/numerical and communication skills., • Being organised and able to work both independently and as part of a team Benefits: • 21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays, • Salary of £27,000, • Extra free days holiday if you book and use 5 consecutive holidays between Jan-May, • Birthday Holiday, • Early Finish of 4.30pm every other Friday, • Working hours of 9am until 5.30pm, • Free parking, • Company Pension, • Electric Car Salary Sacrifice Scheme, • Cycle to Work Scheme, • Healthcare Cash Plan, • Long Service Awards, • Referral Programme, • Discounts on in-house purchases, • Discounts on Gym Membership/Spa treatments, • Volunteering Days, • Company Events INDAB JBRP1_UKTJ

Territory Manager - Agricultural Machinery Vacancy Reference: 62471 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced agricultural machinery sales professional looking for your next opportunity to grow an established territory? Could your knowledge of agricultural equipment and strong dealer relationships help drive sales across a thriving territory? Do you have a passion for agricultural machinery? The Job Role: An exciting opportunity is available for an experienced Territory Manager to take responsibility for driving commercial performance and customer relationships across an established geographical territory. Working closely with senior management and internal teams, you will oversee the day-to-day sales activity for a range of equipment and machinery, acting as a key point of contact for customers throughout the sales process. The role will focus on developing existing accounts, identifying new business opportunities and maximising sales performance within the territory, while ensuring commercial targets and wider business objectives are achieved. You will be expected to build strong customer relationships, understand local market opportunities and deliver sustainable, profitable growth. Location: Field based role with travel covering Northern England and Scotland. Salary Package: Total Salary Package of up to circa £65,000 including bonuses + Company Vehicle. Key Responsibilities: Take ownership of sales performance and commercial growth across your geographical territory. Build and maintain strong relationships with an established network of agricultural dealers. Develop existing accounts while identifying and pursuing new business opportunities within the territory. Create and implement territory sales plans, setting clear objectives to maximise revenue and market share. Regularly visit dealer accounts to understand their requirements, provide support and identify opportunities for further growth. Maintain a strong understanding of the full machinery portfolio, providing dealers and customers with appropriate technical and product advice. Keep up to date with competitor activity, market trends and developments within the agricultural machinery sector. Support dealers with customer demonstrations, product launches, open days, training sessions and other promotional activities. Attend relevant agricultural trade shows and industry events, helping to maximise engagement with prospective and existing customers. Work closely with internal teams to ensure a smooth and efficient sales process from enquiry through to delivery. Manage quotations, orders, CRM records and relevant sales administration accurately and efficiently. Monitor dealer accounts and work with relevant internal teams to support effective credit and payment management. Gather and maintain accurate market and customer intelligence to inform future sales activity. Prepare regular sales reports, presentations and territory updates for management and customers. Assist dealers with customer visits, factory tours, technical training and other initiatives designed to strengthen relationships and generate sales. Maintain accurate records of machinery, promotional materials and relevant stock held across the dealer network. Handle customer queries and concerns promptly, working towards practical solutions while maintaining high levels of customer service. Represent the business professionally at all times and ensure commercially sensitive information is handled appropriately. Work collaboratively with colleagues across sales, technical, administration and wider business functions. Take an active approach to professional development, keeping product knowledge and industry expertise up to date. Contribute ideas and initiatives that can improve customer service, sales performance and overall business development. Essential Candidate Requirements: GCSEs or equivalent qualifications, including a good standard of Maths and English. Full UK driving licence and willingness to travel extensively within the territory. Strong IT capability, with experience using Microsoft Office, CRM systems and other relevant business software. Confident and professional communicator, comfortable engaging with colleagues, dealers, senior stakeholders and end users. Proven ability to sell, negotiate and build strong commercial relationships at both individual and group level. Strong commercial awareness with a good understanding of business and customer needs. Able to produce clear, professional written communications, reports and presentations. Competent in areas such as budgeting, presentations, social media and general sales administration. Good technical understanding, with the ability to confidently discuss and demonstrate agricultural machinery. Previous experience in B2B sales and account management. Comfortable working with people at all levels, from dealers to end-user customers, through to senior management. Experience supporting or organising agricultural shows, demonstrations, customer events or similar activities. Strong knowledge or previous experience within the agricultural machinery/equipment sector. Professional, approachable and confident when representing a business in front of customers. Self-motivated and capable of managing a territory independently with minimal supervision. Well organised, adaptable and able to prioritise effectively in a busy, target-driven environment. Able to remain calm and productive when working to tight deadlines or under pressure. Strong team player with excellent interpersonal and relationship-building skills. Flexible approach to working hours, travel and occasional overnight stays. Comfortable working independently and spending periods of time away from home. Physically capable of safely operating and demonstrating agricultural machinery and equipment. Desirable Candidate Requirements: B+E driving licence trailer category Formal qualification in Agriculture or Engineering or Business/Marketing Good level of understanding and knowledge of modern agricultural machinery and practices Hands on agricultural experience/exposure Previous experience in a similar role Keywords: Territory Manager, Area Sales Manager, Area Sales Representative, Territory Sales Manager, Agricultural Sales, Agricultural Machinery Sales, Agricultural Equipment Sales, Farm Machinery Sales, Machinery Sales, Agricultural Equipment, Farm Machinery, Agricultural Machinery, B2B Sales, Business Development, Account Management, Dealer Management, Dealer Network, Territory Management, Field Sales, Technical Sales, Sales Representative, Sales Manager, Agricultural Engineering, Machinery Demonstrations, Customer Demonstrations, Agricultural Dealers, Agricultural Industry, Farming, Agriculture, Commercial Sales, New Business Development, Customer Relationship Management, CRM, Sales Targets, Agricultural Shows, Trade Shows, Machinery Demonstrator, Territory Development, Regional Sales, UK Agricultural Sales, Agricultural and Farming Jobs, Agri FJ. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education. TPBN1_UKTJ

Finance Business Partner Reference: SEP20261925 Location: Flexible in England – Includes travel and office attendance in Sandy, Bedfordshire Hours: Full-Time 37.5 hours per week Contract: Permanent Salary: £48,733.00 - £51,820.00 Per Annum Benefits: Pension, Life Assurance, 26 days annual leave The RSPB is one of the UK's most respected conservation charities for the conservation of birds and nature. As an RSPB employee, you will be helping to save nature every time you come to work. If you have a passion for nature and conservation this could be your ideal role, there's never been a more important time to protect our wildlife and wild places. We are seeking an excellent qualified accountant to join our Financial Planning and Reporting team, as a Finance Business Partner, supporting colleagues in the UK Countries Directorate more specifically for England (though you do not need to live in England). This is a key role working directly with our conservation delivery and our reserves network areas, all with individual characteristics and skills requirements. What's the role about? As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our UK Countries Directorate. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need. You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB. Essential skills, knowledge and experience: • Fully qualified accountant (ICAEW, ACCA, ICAS, CIMA, or equivalent professional body), • Sound knowledge of technical accounting legislation, • Ability to act as a critical friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation, • Ability to influence decision makers through sound logic, diplomacy and assertiveness, with the ability to convey appropriate financial messages to various audiences, • Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action, • Excellent communication (written and oral), coaching, mentoring, presentation and training skills, • Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios, • Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control design effective mitigation strategies, in order to support effective decision making, • Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice, • Working with all finance teams, to implement new Finance initiatives, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives with an expert knowledge of your client area We're looking for a qualified finance professional who can bring strong business partnering skills and transferable experience to the role. Experience of financial forecasting, organisational change, coaching non-financial colleagues, annual accounts preparation or working within the charity sector would be beneficial. However, if you can demonstrate the essential skills and experience and are motivated to apply them within a conservation charity, we'd love to hear from you. Additional Information This is a Full-Time Perm role for 37.5 hours per week. The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your team, department and directorate. Closing date: 23:59, Friday 9th October 2026 We are looking to interview on Thursday the 15th of October. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974. As part of this application you will be asked to upload a CV and complete a short application form. In the cover letter section please explain employment history and how you meet the set criteria above. Your application will be assessed by our panel on how you meet the criteria. Contact us to discuss any additional support you may need to complete your application. No agencies please. JBRP1_UKTJ

We are working with a well-established manufacturing business located in Middlesbrough who are seeking an experienced and proactive Sales Office Manager to lead their internal sales function and support the delivery of accurate, timely and commercially competitive quotations. This is an excellent opportunity to join a business with ambitious growth plans, where you'll play a key role in driving sales performance, supporting team development, and ensuring efficient sales office operations. Responsibilities: • Lead and support the Key Account Executive and Internal Sales teams, • Assist the Sales Manager with the day-to-day management of sales activities, workloads and team priorities, • Oversee the preparation of quotations in line with commercial procedures, ensuring accuracy before final approval, • Maintain and improve sales office policies, procedures and best practices, • Drive enquiry progression, quotation conversion and pipeline management through regular performance reviews, • Act as a key liaison between sales, estimating, design, production, projects and senior management, • Maintain accurate enquiry, quotation and order information within ERP/SAP systems, • Monitor sales KPIs including quotation turnaround times, conversion rates, pipeline movement and forecast accuracy, • Coach and support team members, promoting excellent customer service, commercial awareness and process compliance, • Escalate issues promptly and work collaboratively to resolve challenges affecting customer commitments or delivery, • Review sales incentive applications to ensure eligibility prior to payment Key Skills & Experience: • Previous experience managing or supervising an internal sales or sales office team, • Strong organisational, planning and prioritisation skills, • Excellent communication and interpersonal abilities, • Ability to work independently and collaboratively across multiple departments, • Experience working with ERP/SAP systems or similar business software, • Commercial awareness with the ability to make sound decisions, • A proactive, positive attitude with a commitment to continuous improvement and professional development Benefits: • Salary negotiable, • 25 days annual leave plus 8 bank holidays, • Company pension scheme with enhanced employer contributions after one year's service, • Free on-site parking, • Monday to Thursday: 9:00am – 5:00pm Friday: 8:00am – 2:00pm JBRP1_UKTJ

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in the North Yorkshire area. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 22.5 hours per week based at York Magistrates Court with regular support and travel to York Crown, Scarborough Magistrates and Harrogate Magistrates Courts. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave., • Birthday Leave: An extra day off for your birthday., • Pension Plan: 5% employer contribution., • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments., • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts., • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance., • Wellbeing Support: Employee assistance programme and wellbeing support., • Inclusive Networks: Access to EDI networks and colleague cafes., • Sustainable Travel: Cycle to work scheme and season ticket loans., • Career Development: Ongoing training and support with opportunities for career progression. About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: • Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals., • Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting., • Collate and analyse performance data, contributing to KPI monitoring and quality assurance., • Support rota planning to maintain appropriate resource coverage across the court cluster., • Assist with volunteer accreditation, training, performance tracking, and continuous improvement., • Input, update, and report on witness information, ensuring comprehensive assessments and referrals., • Promote effective communication within the team, coordinating meetings and sharing learning., • Build and maintain relationships with statutory, voluntary, and community partners., • Deputise for the Team Leader when required, ensuring service standards and targets are met., • Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have • An understanding of the criminal justice system and the impact of crime on victims and witnesses., • Experience working in challenging environments with a focus on customer experience and service excellence., • Strong communication, negotiation, and advisory skills-both written and verbal., • The ability to prioritise work with minimal supervision and manage conflicting demands., • Experience processing, analysing, and reporting information from multiple sources., • Competence in using IT systems including Microsoft Office and case management systems., • A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information • The role may involve exposure to emotionally demanding situations and requires resilience., • Travel across the Court cluster may be required., • Occasional evening or weekend work may be necessary., • An Enhanced DBS check will be required. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. JBRP1_UKTJ