Operations Manager
5 hours ago
York
Job Title: Operations Manager Job Type: Onsite Work Type: Permanent Hours: 40 hrs/wk Industry: FMCG Job Location: York Salary: £55,000 to £60,000 per annum Profile – Operations Manager Our client is leading service provider with outstanding company culture that has grown to support businesses across the UK. Job Role – Operations Manager Reporting to the Director of Operations the Operations Manager shall ensure excellent service levels across Transport, Warehouse dayshift and night shift operations. The role requires business improvement through innovation, technology and constant review of all processes. Duties – Operations Manager • Oversee the daily running of the site, ensuring smooth coordination across ambient, fresh, and frozen warehouse operations, and transport functions., • Recruit, train and develop the team both for new positions and succession planning., • Develop a diverse, inclusive, solutions-oriented, and customer service focussed culture through coaching and mentoring the team and encouraging two-way communication., • Listen to employee, customer, and stakeholder feedback and take action to improve employee engagement and improve and develop Best Companies action plans and results., • Share ideas and develop innovative ways of working to improve company performance and employee engagement in line with the business strategy within the departmental budget., • Ensure that the department demonstrates professionalism and delivers an awesome customer experience to both internal and external customers., • Assist the transport and warehouse management teams by developing and delivering training, 1-2-1’s, appraisals, and regular team briefings across the dayshift, afternoons, and nightshift operations., • Develop and implement improvement strategies and gain buy-in from stakeholders at all levels within the operations team., • Develop effective improvement projects and work to ensure that new processes implemented meet the needs of all stakeholders involved., • Gain buy-in from all stakeholders, and fully brief the reasons, implications & timelines of all planned change initiatives., • Ensure the safe, accurate, and timely execution of all Warehouse and Transport operations and continuously improve both processes within each team, and across departments., • Improve pick flows, workflows, implement standard operating practices and prepare for and implement automation., • Review the warehouse layout and product placement to improve efficiencies., • Review workflow patterns and racking configurations to improve efficiencies and accuracy., • Manage and improve the use of our Warehouse Management System by ensuring all movements are recorded accurately and on time and that this information is reported on and used to inform decision-making on processes for all proposed change initiatives., • Continuously improve processes across the operation including effective processing of depot waste, maintenance of equipment, and maintenance of warehouse standards (Appearance, Food Safety, Health and Safety, and resource availability). Experience/Qualifications – Operations Manager • Experience managing people in all aspects of the employee lifecycle, coaching, mentoring, and team-building skills., • Knowledge of Health and Safety, Food Safety, and HACCP procedures., • Experience managing budgets effectively, including cost management., • Knowledge of Warehouse Management Systems and ideally experience using RF or Voice technology., • Transport Managers CPC qualification. Candidates who are currently an Operations Manager, Head of Operations, Logistics Manager, Warehouse Manager and Production Manager could be suitable for this role. To make an application for this role please submit your CV to or for more information call 01453829529. For details of other opportunities available within your chose field please visit our website ___