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AdministratorBasingstokePermanentCompetitive + Flexible Benefits Summary As part of the new contracts both in SSEN, there is an increase in the workload that is required to be completed. With the continuous delivery of the works, more operational and back office staff is required to complete the works and or support the operational teams and it delivery in order to achieve the targets agreed with SSEN. Some of the key deliverables in this role will include: • Provide full admin support to the team and department, • Customer service, • Perform data-entry, documentation, filling duties and printing (Customer, Job Packs, maps), • Recording of all operational documents, • Support the officers in daily admin roles and to keep stock of stationary supplies, • Timesheet input (field staff manual timesheets), • Purchase Orders – Tools/Equipment, PPE, Materials (not exhaustive) as requested, • Job number raising as requested, • Tool Box Talk logging, • Audit logging and upload to Sharepoint, • Vehicle list updates, • Invoice Register Clearing, • Minute taking, • IDT requests, • Streetwork Notices, • Expenses input for field staff As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AW1 #Freedom #LI-onsite

Employer description: At DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. Responsibilities: • Provide first and second line technical support to end-users, troubleshooting and resolving hardware and software issues, • Contribute and work within projects to ensure successful execution within defined deadlines, contributing to the smooth implementation of IT solutions for our clients, • Install, configure, and maintain operating systems and software applications, • Participate in client meetings, including face-to-face interactions, and pre-sales activities, providing technical expertise and building strong client relationships, • Monitor and maintain computer networks, • Analyse system logs and identify potential issues or trends, • Collaborate with other IT teams to resolve complex technical problems, • Able to work from the office everyday, • Live within 45 minutes of RG24 9RA, • Happy to undergo a basic DBS check, • Provide at least one reference, • Join our on-call rota (Monday to Sunday) for out-of-hours support (inconvenience payment & overtime paid), • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8:30am – 4:30pm, with a 30-minute lunch break Company perks: • Company pension, • Free onsite parking, • Training / certification, • Access to Health and Wellbeing services, • Tea, coffee, and biscuits You will be working with the IT manager supporting a large number of employees and will grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

We have an opportunity for a Customer Specialist – Property to join our team. This will be a full time permanent role based in either our Basingstoke, Blandford or Newbury office. You'll combine home and office working to ensure a positive work/life balance. The starting salary is £28,000 - £34,000 depending on experience. The role: As a Customer Specialist, you'll use your repairs and maintenance knowledge to offer a personalised service to our customers, helping them with their existing repairs. We take a case management approach so you'll be managing each query from beginning to end, scheduling in works and liaising with key stakeholders. You'll actively engage with your customers to understand their issues and resolve them in the most appropriate way, keeping them informed of any agreed actions. You will also make sure that all of the relevant systems are up to date and the data is of high quality. What you'll need: • A knowledge of repairs or a background in maintenance, • An understanding of Awaab's law, • The ability to self-motivate and be highly organised, • Experience of working collaboratively with internal and external stakeholders, • The ability to use multiple computer systems, • Previous experience of working with customers in a busy environment, • The ability to meet deadlines and prioritise your workflow What we can offer you As a member of the Customer Services Management Team, you will be part of a collaborative, motivated and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days), • Chance to buy or sell holiday as part of our flexible benefits package, • 3 additional Wellbeing days and 2 paid volunteering days, • Generous matched pension scheme up to 12% and Life cover at 4x salary, • Enhanced maternity/adoption pay, • Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service), • Options for private medical insurance, dental insurance and critical illness cover, • Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. The Role This role will be responsible for providing an exceptional customer care service for the investigation and resolution of latent defects raised outside of the DLP. The Latent Defects Manager will liaise effectively with all internal and external stakeholders to ensure that the correct diagnosis of issues is determined and a fair outcome is achieved for all parties, maintaining an excellent customer experience throughout. Responsibilities include • Detailed reporting providing evidence to pursue developers and/or warranty claims under their contractual obligations, or to support internal teams to devise a programme of remedial works where a claim is not valid, • Assist in the review of new schemes' designs and specifications and prepare reports, identifying potential quality, design and specification issues., • Provide feedback to internal teams on defect themes and trends, proposing solutions to common concerns to reduce repeat issues, reduce costs and help shape future design and specification, • Monitor Contractors and relevant Consultants to ensure that jobs are completed in line with agreed timescales., • Manage internal and external stakeholder needs and expectations to deliver an excellent service., • Assisting residents and colleagues with accurate defect diagnosis, to ensure the appropriate action is taken and the contractual obligations of the development contractors are upheld., • An understanding of building warranties, contracts and how they differ between projects, • Customer-focused mindset with a passion for delivering exceptional service, • Strong attention to detail and commitment to quality, • Construction technology and building pathology knowledge with experience of managing different forms of defects/repairs, • Able to interpret drawings, specifications and other building contract documentation, • Good negotiation skills, • Strong report writing skills, tailored to the end user, • Hybrid, flexible working, • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days), • 3 days per year paid wellbeing days, • A chance to buy or sell holiday as part of our flexible benefits package, • A generous pension scheme matching up to 12%, • Life cover as soon as you join us

About the Role We are looking for an experienced and strategic Project Manager to lead the scoping, delivery, and governance of complex business change programmes across Property Services and Customer portfolios. In this pivotal role, you will oversee interconnected programmes and portfolios, ensuring delivery of sustainable organisational growth, measurable business benefits, and alignment with our corporate strategy. You will lead cross-functional teams, manage stakeholders at senior level, and champion change across the organisation. Key Responsibilities • Programme & Portfolio Delivery for BAU and Service Improvement., • Formulate, plan, and manage the delivery of a portfolio of large-scale business change and systems projects, working within established governance frameworks., • Identify and manage dependencies, risks, and issues across programmes, proposing effective mitigation strategies., • Ensure benefits realisation processes are completed accurately and drive ongoing review and optimisation., • Produce regular progress, governance, and performance reports in line with agreed standards., • Stakeholder & Change Management, • Build and maintain strong relationships with portfolio sponsors, senior stakeholders, and delivery teams., • Lead change management activities, ensuring business readiness through engagement, communication, and training., • Lead and develop the Property Services Project team, promoting accountability, high performance, and continuous improvement., • Allocate resources effectively and manage workload priorities., • Support employee development, wellbeing, and performance through coaching and mentoring., • Detailed knowledge of property services operations, including trade management, scheduling, and planning., • Experience of programme and project management methodologies., • Strong critical thinking, problem-solving, and analytical skills., • Excellent communication, collaboration, and stakeholder engagement capabilities., • Understanding of benefits realisation methodologies., • Strong MS Office skills., • Proven experience managing senior stakeholders and complex portfolios.

We’re recruiting a skilled Technical Surveyor to support the effective delivery of maintenance services across a varied property portfolio. Reporting to the Operations Manager, you’ll provide expert technical advice on complex maintenance issues including disrepair, structural defects and building failures. You’ll act as the technical authority for design, construction, maintenance and repair, working closely with internal teams, external contractors and customers to deliver safe, compliant and high-quality outcomes. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure. Key duties: • Preparing reports, specifications, drawings and contract documents for a range of repair and maintenance construction activity, to include working drawings and detailed cost estimates, • Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction, • Managing contracts for maintenance works - monitoring performance by site visits, liaising and negotiating with contractors, external consultants, and other, • professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards., • Maintaining high quality data within the property systems, • Ensuring a detailed local knowledge of customer, asset and investment needs across your locality, • Educated to degree level or vocational qualification in relevant construction related discipline, • Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service, • Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works., • Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets, • Ability to operate with commercial acumen, • Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken, • Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. About the Role Are you an experienced construction professional ready to lead high-value projects that truly make a difference? Key Responsibilities • Lead day-to-day management of major works projects, ensuring delivery on time and within budget, • Oversee financial control including forecasting, purchase orders (POs) and goods received notes (GRNs), • Develop and maintain detailed project plans with robust audit trails, • Monitor contractor performance through regular reviews and progress meetings, • Ensure full compliance with health & safety legislation and CDM regulations, • Maintain oversight of regulatory, statutory and building safety obligations, • Drive strong data governance within the Building Safety and Compliance domain, • Promote a positive culture of safety, accountability and collaboration, • Provide accurate financial forecasting and variance analysis, • Build strong working relationships across teams, contractors and partners, • Prepare reports and seek approvals from relevant management groups Essential: • Strong experience managing construction projects and contractors, • Extensive knowledge of building pathology, health & safety and construction regulations, • Proven ability to manage budgets, forecast expenditure and analyse performance metrics, • Excellent stakeholder management and communication skills, • Experience operating in complex, fast-paced environments, • Strong understanding of compliance, data governance and regulatory frameworks, • Experience within a large Housing Association or social housing environment, • PRINCE2 (or equivalent) project management qualification, • Experience managing multi-disciplinary specialist contractors, • Knowledge of performance improvement within housing, • Advanced Microsoft Office skills (particularly Excel) At SNG, we're committed to maintaining and improving our homes to protect their long-term value while meeting the evolving needs of our residents. You'll join a collaborative, forward-thinking organisation where safety, compliance and customer focus drive everything we do. Ready to lead meaningful projects with real impact? Apply today and help shape the future of our property portfolio.

Job Summary This is a 9 month Fixed term contract We are seeking a dedicated Product Support professional to join our R & D team. The successful candidate will provide technical assistance and troubleshooting support across various product lines, ensuring optimal performance and customer satisfaction. This role offers an excellent opportunity to work within a dynamic environment that values innovation, technical expertise, and collaborative problem-solving. The position involves engaging with complex systems and design tools, contributing to product development and maintenance activities. The Role This role supports product development through the build and test of prototype products, sub-systems, and components to verify their design. The support technician will build the required test rigs, define test methodologies, and the design of experiment under the guidance of design engineers where necessary. This role operates across the full product lifecycle on machine electrical / electronic control, mechanical and software systems to ensure that the vending equipment will perform as intended when in service. Key Responsibilities: · Support the build of partial or complete prototype vending equipment and modification of existing vending equipment under the guidance of design engineers including the procurement of components and prototypes components as directed in line with project timelines. · Test / verify the correct operation of either partial or complete electrical / electronic control, mechanical and software systems in prototype or current vending equipment. · Input into DVPs and time manage testing activities in line with DVP feeding into workstream leader to ensure on time delivery of testing activities. · Define the appropriate test methodology and DVPR required with guidance from a design engineer as needed ensuring they are scientifically sound, repeatable, and traceable. · As necessary, build/implement the required test hardware as agreed with the design engineers to support design verification activities · Support and run any software required to drive and control test rigs. · Ensure that the designated working area is kept clean and safe working practices are always followed and in compliance company’s health and safety policy and procedures . Maintain and store test rigs, prototype, product and components samples and manage storage inventory to ensure it is appropriate and supports clean and safe working practices in the designated working area · Log test data as required and author test reports detailing methodology, results, findings, observations, and recommendations to provide feedback to verify and/or improve design of product, system, or component under test. · Store the output documentation (including any ‘due diligence’) generated as part of test work in line with agreed project and company practices · Provide technical test support to investigate and verify quality and design issues originating from electromechanical and electrical systems and produce the necessary documentation that arises to capture and communicate test outcomes · To collaborate with other departments and project members to achieve the delivery of equipment projects. Lavazza Professional’s continued growth is dependent upon product innovation and product maintenance. This role operates across the product life cycle; in the Discover phase by performing design verification and investigative testing to drive technology developments to the requisite technology readiness levels; in the Translate phase supporting product development by enacting DVP testing as part of the technical workstream in the Equipment Development Process; in the Sustain phase performing design change verification testing as part of the equipment change process and investigative testing as required by customer, supplier and manufacturing quality feedback. Education and Qualifications: · HND / BTEC / Level 3 in mechanical, electronic, or related engineering subject . Member of industry body e.g. IET or IMechE Knowledge and Experience: · Understanding of control theory, electronics, software, and mechanical systems. · In depth knowledge of implementing test regimes on mechatronic systems (preferably coffee vending machines) in product development context. · In depth knowledge of building rigs and prototype mechatronic assembles along with managing the procurement of the relevant parts and assemblies. · Good practical build skills such as soldering and mechanical construction. · Knowledge of software (LabVIEW) used for controlling test rigs, process and experiments. · Good knowledge of Microsoft Office Applications (Excel, Word, OneNote and Outlook) or equivalent · Fully competent in use of lab test equipment, and Knowledge of legal standards / safety requirements (e.g. risk assessment) and their application when conducting test, developing test equipment or working in the laboratory All applicants should be located within the UK due to the interview process. Unfortunately we cannot offer sponsorship for this role. The successful candidate must provide back ground checks and maybe asked to complete a DBS check

Senior Technical Manager\n Salary: £Competitive \n Location: Southern \n Posting date: 22 Jul 2025 \nAbout the role\n Miller Homes is a respected national homebuilder with an established reputation for building outstanding quality family homes and providing excellent customer service. We believe in building homes safely, in a way which is considerate to the environment and delighting our customers with a product and experience which recognises that buying a new home is a significant lifetime purchase. That is The Miller Difference. \n We are looking to recruit a Senior Technical Manager to join our Technical team based in our Southern (Basingstoke) office reporting to the Technical Director. \nResponsibilities\n As a Technical manager you will conduct the day to day management of the Technical Department and will engage with external contractors and consultants to ensure that prioritised architectural and engineering advice is inputted into individual projects, and ensure delivery on time and within budget. Critical to the role is the ownership of planning applications by managing the process. The successful candidate should have good management and leadership skills. \nQualifications\n The successful candidate will have knowledge of technical issues and a good understanding of Building Regulations / NHBC standards gained within a Technical role. You will have had experience at a similar level with a residential developer. You should possess a relevant qualification (HNC, HND, an appropriate degree or corporate membership of a relevant professional institution). It would be beneficial to have a good contact base within the industry including Local Authority / NHBC contacts, consultants, architects, etc. \n ……………. \nHow to apply\n Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. \n This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. \n (No Agencies Please) \nApply for this position\n Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. \n Please complete the application form below, and select "Submit" when you have finished \n Please note - the form fields marked with an asterisk (*) must be completed in order for your application to be processed correctly. \n\n • First name *\n, • Last name *\n, • Email *\n

Job Title: Commercial Operations & Insights Coordinator Location: Basingstoke – Hybrid – Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job As a Commercial Operations & Insights Coordinator – Mobile SMR, you’ll be at the heart of driving the success of The AA’s Mobile Service, Maintenance & Repair and Vehicle Inspection teams. You’ll keep everything running smoothly by providing first‑class administrative and data support, ensuring records are accurate, reports are clear, and invoicing and purchase orders are handled efficiently. You’ll act as a key connection point for internal teams and external partners, making sure communication flows seamlessly and expectations are always aligned. Working closely with the Commercial Operations Manager, you’ll help shape process improvements and support initiatives that boost commercial performance. Your work will give the business sharper visibility of KPIs and customer outcomes, from cancellations and rebooking to NPS, complaints and reviews. These insights are essential to delivering exceptional service and strengthening our B2B relationships. What will I be doing? • Delivering day‑to‑day administrative support, coordinating meetings, preparing agendas, and maintaining organised digital filing systems., • Producing accurate reports, presentations, and spreadsheets, while maintaining databases and tracking key commercial and operational metrics., • Managing clear and professional communication, drafting updates and acting as the first point of contact for administrative or data‑related queries., • Handling monthly reconciliations, raising invoices and purchase orders, and working with Finance Business Partners to resolve any discrepancies., • Building strong relationships with internal and external stakeholders to support the smooth delivery of Mobile SMR and Vehicle Inspection services., • Supporting the preparation of business reports and regular updates that enhance visibility of performance and customer outcomes., • Identifying opportunities to streamline processes, reduce manual workloads, and support the rollout of new tools and systems., • Ensuring compliance with company policies, health and safety standards, data protection requirements, and completion of mandatory training. What do I need?, • Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines effectively., • Excellent attention to detail and accuracy in data entry, KPI tracking, and performance reporting., • Ability to work collaboratively across teams while building positive relationships with stakeholders at all levels., • Strong written and verbal communication skills with a professional and confident approach., • A proactive mindset with the confidence to identify improvements and suggest ways to enhance processes and performance., • Proficiency in Microsoft Office, particularly Excel and PowerPoint, with familiarity in digital filing systems, database maintenance, and basic financial processes., • Previous administrative or business support experience, ideally including invoicing, purchase orders, accurate record‑keeping, and working within fast‑paced operational environments., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Group Financial Promotions Risk Manager means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job At AA, we’re building a modern, customer-focused marketing function that supports growth while maintaining the highest regulatory standards. We’re looking for a commercially astute Financial Promotions & Risk professional to play a pivotal role in safeguarding our brand, customers and business. This is a high-impact role sitting within Group Marketing, partnering closely with Insurance and Roadside businesses, Legal and Risk teams. You’ll provide pragmatic oversight of Financial Promotions while strengthening risk culture across the Chief Marketing Office function. This role would suit a credible, detail-driven professional already operating in the Financial Promotions / Marketing Compliance space who is ready to take ownership within a complex, multi-brand organisation. If you’re passionate about delivering great customer outcomes while enabling commercial growth, we’d love to hear from you. What will I be doing? • Overseeing the end-to-end Financial Promotions approval pipeline, ensuring all materials align with FCA, ASA and internal Group Marketing standards, • Providing clear, pragmatic guidance on consumer financial promotions, social media campaigns and wider marketing collateral, • Partnering closely with Legal, Conduct & Regulatory Risk and wider business stakeholders to interpret regulatory requirements and embed them into practical processes, • Driving continuous improvement in financial promotions governance, record keeping and approval frameworks, • Supporting the CMO function as Risk Co-ordinator – maintaining KRIs and controls, supporting risk event management and leading monthly risk forums, • Championing strong customer outcomes and Consumer Duty principles across all marketing approvals What do I need?, • A commercially astute Financial Promotions professional operating confidently within a regulated marketing environment, • Strong working knowledge of FCA Financial Promotions rules and ASA requirements, with the ability to translate regulation into business-friendly guidance, • A highly organised operator who thrives in fast-paced environments and can confidently juggle shifting priorities and multiple campaigns, • An established collaborator, able to influence senior marketing stakeholders and build trusted relationships across Risk, Legal and Compliance, • Experience supporting risk management activity within a regulated business, with a practical understanding of controls, governance and reporting, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH

Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Enterprise Customer Architect means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job Are you passionate about shaping exceptional customer experiences through technology? We’re looking for an Enterprise Customer Architect to lead the design and assurance of our customer-facing platforms and help transform the way we engage with millions of customers. This is a strategic role at the heart of our transformation journey. You’ll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience architecture, and ensuring our solutions are scalable, resilient, and future-ready. What will I be doing? • Define and evolve the enterprise customer technology vision and roadmap, aligning with business transformation goals., • Lead architecture design and assurance for customer-facing platforms, including CRM, web, mobile, telephony, and omni-channel solutions., • Collaborate with senior leaders and cross-functional teams to identify strategic opportunities for customer technology innovation., • Develop and maintain architecture frameworks, standards, and governance to ensure security, scalability, and performance., • Drive integration and optimisation of customer technologies across the delivery lifecycle, supporting seamless and engaging experiences., • Monitor emerging trends and assess their impact, embedding principles such as digital-first, automation, and cloud-native into future-state architectures. What do I need?, • Proven experience designing and implementing enterprise-scale customer-facing solutions across CRM, web, mobile, and omni-channel platforms (e.g., Salesforce, Dynamics 365, Adobe Experience Cloud)., • Strong understanding of digital customer technologies, integration tools, and automation (e.g., API gateways, RPA, marketing automation)., • Ability to influence senior stakeholders and communicate complex architectural concepts clearly and effectively., • Strategic mindset with experience driving transformation initiatives and aligning technology with business objectives., • Knowledge of compliance and regulatory requirements (e.g., GDPR, PCI-DSS) and their impact on customer technology design., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH

Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Financial Promotions & Marketing Compliance Manager means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job At AA, we’re building a modern, customer-focused marketing function that supports growth while maintaining the highest regulatory standards. We’re looking for a commercially astute Financial Promotions & Risk professional to play a pivotal role in safeguarding our brand, customers and business. This is a high-impact role sitting within Group Marketing, partnering closely with Insurance and Roadside businesses, Legal and Risk teams. You’ll provide pragmatic oversight of Financial Promotions while strengthening risk culture across the Chief Marketing Office function. This role would suit a credible, detail-driven professional already operating in the Financial Promotions / Marketing Compliance space who is ready to take ownership within a complex, multi-brand organisation. If you’re passionate about delivering great customer outcomes while enabling commercial growth, we’d love to hear from you. What will I be doing? • Overseeing the end-to-end Financial Promotions approval pipeline, ensuring all materials align with FCA, ASA and internal Group Marketing standards, • Providing clear, pragmatic guidance on consumer financial promotions, social media campaigns and wider marketing collateral, • Partnering closely with Legal, Conduct & Regulatory Risk and wider business stakeholders to interpret regulatory requirements and embed them into practical processes, • Driving continuous improvement in financial promotions governance, record keeping and approval frameworks, • Supporting the CMO function as Risk Co-ordinator – maintaining KRIs and controls, supporting risk event management and leading monthly risk forums, • Championing strong customer outcomes and Consumer Duty principles across all marketing approvals What do I need?, • A commercially astute Financial Promotions professional operating confidently within a regulated marketing environment, • Strong working knowledge of FCA Financial Promotions rules and ASA requirements, with the ability to translate regulation into business-friendly guidance, • A highly organised operator who thrives in fast-paced environments and can confidently juggle shifting priorities and multiple campaigns, • An established collaborator, able to influence senior marketing stakeholders and build trusted relationships across Risk, Legal and Compliance, • Experience supporting risk management activity within a regulated business, with a practical understanding of controls, governance and reporting, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH

Regional Customer Service Officer Directorate: Field Operations Location: Hellaby Reference: R7392 Do you want to help power your career and be part of an evolving energy industry? We have an exciting and rewarding opportunity for a Customer Service professional to work within our regional team, based in Hellaby, as a Regional Customer Service Officer. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the regions needs now and in the future. If you have enthusiasm, the ability to deliver outstanding customer service and are a strong and clear communicator, we will support you with the rest. Our Regional Customer Service Officers are at the very heart of our business – they really are Team Powergrid! This is an important role in our structure. We are looking for people with a ‘Customer First’ mindset, to provide a professional, quality service to our customers, as we strive to continually deliver a consistent 10 out of 10 experience. Along with a competitive salary between £29,395 - £32,196 we also offer the following benefits: • Enrolment in our pension scheme with a generous company contribution, • 25 days annual leave entitlement plus Bank Holiday entitlement. Holidays increasing with length of service and the option to trade holidays, • Fully supported and structured training programme with further routine training opportunities, • Opportunities for further career progression once you are in the business, • The ability to volunteer and be a force for good in your region Key Responsibilities: • Liaise with customers through a range of administrative tasks, including high-volume letter writing, text messaging and email communication, • Support field-based colleagues by attending sites and engaging with customers during powercuts, ensuring clear communication and care for vulnerable customers, • Work closely with our Proactive Customer Service Responders and be comfortable working both in the office and out on the field when required, • Maintain accurate records through data entry, keeping all logs and spreadsheets up to date, • Contribute to continuous improvement by suggesting and implementing ideas to enhance our current processes, • Provide flexible support during severe weather warnings, including the ability to take on additional shifts and work weekends when required, • Engage with local communities through outreach activities Key Competencies: • Strong communication skills via different communication channels with the ability to show empathy, patience and professionalism, • Excellent organisation and time management skills – including the ability to manage allocated workload, • Ability to work independently and collaboratively within a team, • Ability to work in a fast-paced dynamic environment, • Resilient and solution focused, • Attention to detail – an ability work accurately in line with set policies and procedures Essential Qualifications & Experience: • 2 A-Levels C or above or NVQ Level 3 or ONC in Business Management, • Demonstrated experience within customer service, particularly in managing and resolving challenging situations, • Highly proficient in Microsoft Office with excellent general IT skills and the ability to learn new systems quickly, • Ability to adjust working hours to meet business and customer demands, particularly during storm periods Key dates: Advert go live: 26/02/2026 Advert close: 13/3/26 In order to comply with our electricity distribution licence, we have to ensure our colleagues are fit and proper to visit and enter our customers’ premises. Consequently, as this role may involve visiting and entering our customers’ premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in your application if you are content for this check to be completed. Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.

A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. Key skills include effective communicat

Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you!. Answering all incoming customer service calls. As our Customer Service Advisor, you will play a pivotal role in supporting client needs.

We handle anything from permitted parking to cashless parking, you'll be assisting our customers via telephone and email correspondence ensuring the highest level of customer service and making sure the customers receive the desired outcome. As one of our Customer Service Advisors you main role will

Ideal candidates will have previous customer service experience, excellent communication skills, and a proactive approach to problem-solving. A leading employment agency in England is seeking a Customer Service & Sales Coordinator to start immediately in Burgess Hill. This temporary role requires ma

Delivering high quality customer service by telephone and in writing in the customer services team. Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles).

Maintain detailed records of customer interactions, orders, and service issues. Customer Service & Sales Coordinator - Start Immediately!. Ready to bring your customer service skills to life in a vibrant, fast-paced environment?.

Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality. Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.

Finance / Office Manager – Edinburgh | £40k–£45k. I’m working with a busy and growing construction business in Edinburgh that is looking to appoint a hands-on Finance / Office Manager to take ownership of the day-to-day finance function. This is a key role in the business — ideal for someo

Deliver outstanding guest experiences by ensuring reception, holiday sales, and night teams provide warm, attentive, and accurate service at every touchpoint. Curiously challenge existing processes by introducing innovative ideas that enhance efficiency, improve guest journeys, and elevate service s

We are looking for an enthusiastic, organised, and collaborative person to join our StreetScene office. In addition, the post-holder would ensure that both of our depot offices in Sidmouth.

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

We are looking for an enthusiastic, organised, and collaborative person to join our StreetScene office This role is diverse and will oversee our small and friendly administration and business support experience in business administration or office management in a similar environment, ideally but

We are seeking a highly organised and proactive Customer Service & Account Administrator to manage daily administrative, customer service, service coordination, and finance related tasks. Despatch parts orders to customers. Raise customer invoices using Sage.

We are looking for an enthusiastic, organised, and collaborative person to join our StreetScene office This role is diverse and will oversee our small and friendly administration and business support experience in business administration or office management in a similar environment, ideally but

Benefits: * Potential earnings up to £32,000 OTE through uncapped bonus schemes * Opportunities for ongoing training and professional development * Career progression within a supportive, friendly team * Company benefits and a positive working environment * Regular working hours: Mon

Your key responsibilities will include: Providing essential administrative support to the team Typing and inputting information with precision and speed Performing data entry tasks to keep our records up to date Answering phone calls with professionalism Assisting with various office tasks as neede

You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns. As an Office Administrator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service. We're looking for a

Middle Office within asset management. Senior Investment Middle Office - 12m FTC - London (Hybrid). An Investment Manager is hiring a Senior Investment Middle Office professional into a key oversight and optimisation role.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Maintain the office diary, scheduling of appointments and meetings as required and do so with acce.

ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

Key responsibilities Analyse utilisation, customer behaviour, and market trends to optimise pricing and revenue Support the rollout of new pricing structures, subscriptions, and promotional activity Monitor revenue, utilisation, and margin performance, identifying underperforming areas and recomm

Our client is renowned for delivering high-quality bathrooms, kitchens, tiles, and home interiors, and holds an exceptional reputation for design excellence, quality, and customer experience.

This is a customer-facing role, ideal for someone who enjoys working with people and takes pride in delivering an excellent first impression. Acting as the first point of contact for customers and visitors. Welcoming customers and ensuring they feel comfortable within the business.

Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data. You’ll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.

Are you a transport planner / Office Manager looking to join a market leading company, in a highly autonomous position, offering excellent training, clear progression route?On offer is an exciting opportunity to join a well-established company as they embark on their expansion, where you directly im

To help our dedicated and passionate teams of support workers we are looking for caring, organised individuals to provide the back office skills needed to allow our frontline worker to flourish. This a role where you can feel fantastic every day in the office because you know for certain the work

Our Client is seeking a reliable and well-organised full-time Office & Accounts Administrator to support the smooth day-to-day running of the office. Office Hours (Full Time Office Based Role). Office Administration including data entry.

Together, we represent the face of our client's business, ensuring every interaction is warm, seamless, and reflective of the professionalism and excellence that define both our service and their organisation. Access wellness programs, an Employee Assistance Program, and digital GP services for holi

The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Hybrid 3 days a week in Basingstoke HO and 2 days WFH * Monday - Friday 9am - 5pm * Full training will be given on products and processes If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of

The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

What You’ll Be Doing: * Acting as the main point of contact for customers * Booking vehicles in for servicing, repairs, and MOTs * Providing clear and professional updates on vehicle progress * Preparing job cards and invoices * Handling enquiries both in person and over the pho