180 Best de office customer service Jobs in St Albans (diciembre 2025)

Bid Support & Frameworks Executive

hace 10 días

Hemel Hempstead

Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE We have a really exciting opportunity here at NEC for an ambitious individual with a hard-working attitude to be successful in a role that genuinely makes a difference to the lives of the others, whilst forging a great career step for yourself. You’ll be part of an effective and successful team and we’ll commit to investing in your career and success through our amazing training and development culture, so you can contribute to win new business in the exciting IT sector. The role is based in Hemel Hempstead, working Monday to Friday and will report to our Bid Support Manager. Job Description What Does the Role Look Like We are seeking a proactive and detail-oriented Bid Support & Frameworks Executive to join our dynamic team. You’ll play a critical part in supporting bid submissions and managing strategic frameworks to help drive our growth. This position offers an excellent opportunity to develop your career in a fast-paced, collaborative environment. We pride ourselves on being the centre of excellence in bid management and production to support the business to create winning bids. Because we work across the business, we bring our knowledge of other bids and successful contracts to each of the bids on which we work. As part of the team, you’ll manage the interaction between NEC, our customers and the public sector organisations. Key tasks include: • Administration of the central mailboxes, which involves processing and actioning internal and external emails in line with company processes and procedures., • Working with bid managers and colleagues to prepare tender and proposal documentation, including template set up and completing standard company information., • Processing clarifications received from customers and ensuring they are distributed and action in line with bid process. Uploading documents and correspondence to internal and external portals, ensuring robust document control., • Formatting tender documentation for final submission to the customer and uploading tender submissions to procurement portals in line with ITT requirements., • Graphic creation and editing., • Reviewing and processing tender notices, including completion of portal registrations and maintaining and updating NEC corporate information on external web sites., • Provide advice and guidance to colleagues and external customers on which frameworks NEC has been awarded a place and what can be procured through each., • Produce the required management reporting for the external public sector bodies owning the frameworks and for the internal Senior Management Team., • Undertake other administrative tasks for the other functions within the team as required. Qualifications What We’re Looking For • You’ll be organised, structured, and a good team player within an office environment and able to work unaccompanied., • You’re self-motivated, enthusiastic, committed, articulate, accurate and flexible and have good attention to detail, to ensure compliance with tender requirements. You can multi-task effectively and able to work to tight deadlines., • You’re computer literate with the ability to use the Microsoft Office product suite (particularly Word) with good keyboard skills., • You have the ability or potential to learn to format documents using templates and styles, following corporate branding guidelines and customer tender requirements., • You have an English and maths qualifications, with a good command of English grammar, and numeracy., • Your excellent listening and verbal communication skills will help build relationships with colleagues and when dealing with customer enquiries., • You have experience of contributing to process improvements, offering ideas to help us do even better. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

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