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-Multimodal Logistics / Team Supervision / Career Progression- \n A growing logistics company is seeking an Operations Supervisor to join its multimodal operations team in West Drayton. \n Reporting directly to the Operations Manager, this is a hands-on supervisory role combining shipment management, team supervision, customer service, compliance, and operational improvement. The successful individual will manage their own shipments while supporting the day-to-day activities and development of the wider operations team. \n This is an opportunity to take on broader responsibility within a growing logistics environment, with exposure to multimodal operations and the development of new services. \n (Ref: CC47702 - Please include this when making any enquiries.) \n \n Main Responsibilities \n\n • Manage import, export, and cross-trade shipments from start to finish across air, sea, and road freight\n, • Supervise and support the daily activities and performance of the operations team\n, • Monitor operational KPIs and ensure compliance with SOPs, customs, and trade requirements\n, • Act as the first point of escalation for operational issues and customer concerns\n, • Coordinate with carriers, customers, overseas agents, and internal departments\n, • Provide training and guidance to team members while leading by example\n, • Support workload planning, resource allocation, process improvements, and the development of new logistics services\n\n \n Ideal Candidate \n\n • Minimum 5 years’ experience in freight forwarding or logistics operations\n, • Strong knowledge of import, export, and cross-trade operations\n, • Experience managing shipments from start to finish\n, • Experience across air, sea, and road freight\n, • Good knowledge of customs procedures including bonded, temporary import/export, IPR, OPR and T1\n, • Strong understanding of Incoterms and trade compliance requirements\n, • Previous supervisory, team leader, or senior operator experience preferred\n, • Strong problem-solving, customer service, and communication skills\n, • Experience with CargoWise, Sequoia, CNS, Destin8, or NCTS would be advantageous\n, • Experience with Ship Spares, pharmaceutical cargo, aerospace parts, dangerous goods, bonded cargo or project cargo would be advantageous\n\n \n Conditions \n\n • Location: West Drayton, London\n, • Working Style: Office-based\n, • Salary: £30,000–£35,000 per annum depending on experience\n, • Job Type: Permanent, full-time\n, • Working Hours: Monday to Friday, 9:00–17:00 (1-hour unpaid lunch break)\n, • Start: Negotiable\n, • Benefits: 20 days’ annual leave plus Bank Holidays, company pension scheme, career progression opportunities\n, • Visa Support: No\n\n \n All applicants for the Operations Supervisor position must have the right to work in the UK without any restrictions as the Company is not able to offer visa support. \n We regret that we cannot accept applications from Working Holiday, Graduate or Student visa holders. \n If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Service Controller Wembley About Flannery Plant Hire: We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in construction, civil engineering, and infrastructure, ensuring they have the right tools to get the job done efficiently. We are seeking a detail-oriented and highly organized Service Controller to join our dynamic team. The Service Controller will play a crucial role in ensuring the effective and efficient maintenance and repair of our fleet of plant machinery. The successful candidate will be responsible for coordinating service schedules, managing repair requests, liaising with engineers, and ensuring minimal downtime for our equipment. Key Responsibilities: · Plan and coordinate routine maintenance schedules for all plant machinery, ensuring timely servicing to prevent breakdowns and maximize equipment uptime. · Manage and prioritize repair requests, assigning tasks to service engineers based on urgency and availability, and ensuring repairs are completed promptly and to a high standard. · Monitor and manage parts inventory, ensuring that required parts are available for scheduled maintenance and emergency repairs. · Act as the main point of contact between site teams, engineers, and management, providing clear and concise updates on equipment status, repair progress, and any potential issues. · Maintain accurate records of all maintenance and repair activities, including parts used, engineer time, and equipment downtime. · Ensure all service activities are carried out in compliance with health and safety regulations and company policies. · Produce regular reports on equipment performance, service schedules, and repair outcomes, identifying trends and areas for improvement. Skills and Experience: · Proven experience in a service controller, service coordinator, or similar role within the plant hire, construction, or heavy machinery industry. · Strong understanding of plant machinery, including maintenance requirements and common repair issues. · Exceptional organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously. · Excellent communication skills, both written and verbal, with the ability to effectively liaise with engineers, site teams, and management. · Competency in using service management software, scheduling tools, and Microsoft Office Suite (Word, Excel, Outlook). · Ability to troubleshoot and resolve issues quickly and effectively, minimizing equipment downtime. · High level of attention to detail, ensuring accuracy in record-keeping and reporting. What We Offer: We offer a highly competitive salary and package that reflects your skills and experience. Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Access to free, confidential support services for personal and work-related issues. Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment. Work with the best and latest plant and machinery in the industry. Be part of a supportive and collaborative team that values each member’s contribution. Acknowledge and reward outstanding performance and dedication with various recognition programs

Customer Service Administrator Location: Cowley, Uxbridge Salary: £12.71 per hour Hours: Monday to Friday, 9:00am to 5:00pm Contract: Temporary to Permanent Start Date: ASAP About the Role Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position. Key Responsibilities Responding to customer enquiries via telephone and email Handling and resolving customer complaints professionally and efficiently Scheduling engineers and coordinating appointments Liaising with internal teams to ensure work is completed on time Updating customer records and maintaining accurate system information Managing administrative tasks and supporting the wider team Providing excellent customer service at all times Skills and Experience Previous customer service and administration experience Excellent communication skills, both written and verbal Strong organisational and time management skills Ability to prioritise workload and work in a fast-paced environment Good IT skills, including Microsoft Office Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential Benefits Monday to Friday working hours Opportunity to join a reputable construction company Temp-to-perm opportunity Supportive and friendly working environment Immediate start available To apply, please contact Adecco or submit your application today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Exciting opportunity to work in a higher education environment based in Uxbridge, must be able to travel Uxbridge 5 days per week. You must be available from now until 31st April 2027. Hours 08.00 to 4pm or 9am to 5pm - you will be working Monday to Friday Pay: £16.34 Summary: Always ensure a professional and helpful presence, by providing excellent advice and information services to Staff, Students, Contractors and Visitors incorporating good Customer liaison skills and continuously endeavouring to develop a comprehensive knowledge of the University, its structure, personnel and practices. Key duties and responsibilities of the Service Centre HUB Reception Serve as the primary point of contact at the Reception Desk(s), ensuring all enquiries-whether in person, by phone, or via email-are handled promptly, professionally, and with a welcoming approach. Staff the Reception Desk(s), maintaining a tidy, presentable area and ensuring all displayed materials are current and organised and essential office supplies are fully stocked. Manage the administration of ID cards, key distribution, and virtual car parking permits for staff, visitors, and contractors. Support the annual parking permit renewal process. Authorise and manage access to buildings and car parks. Process card payments for the extension or renewal of virtual parking permits. Balance and submit daily takings. Record and submit maintenance and cleaning requests for the Eastern Gateway Building reported to the Reception Team, ensuring accurate and timely processing. Provide assistance with event coordination and facilitation within the Eastern Gateway Building as required. Provide support for campus special events, including UCAS applicant days and open days. Internet Protocol Telephony (IPT) Operate the University switchboard, managing all incoming and outgoing calls-both internal and external-with efficiency and professionalism. Administer and support the CISCO/Webex telephone systems, including setting up new users, configuring hunt groups, and updating contact centre details as required. Provide first- and second-line support for all IPT-related issues across the University, troubleshooting problems with softphones, hard phones, hunt groups, voicemail, and contact centres. Estates Helpdesk Act as the primary point of contact for all maintenance requests across the University. Handle urgent maintenance calls promptly, ensuring accurate details are communicated clearly to Infrastructure Delivery Managers (IDMs) to avoid delays and enable swift response by the appropriate team. Process all maintenance jobs logged via Assist for the entire University, including submitting requests in Planon, assigning them to the correct IDM, prioritising based on urgency, and providing customer updates as required. Maintain both Assist and Planon systems by updating job statuses and ensuring completed tasks are marked as resolved in a timely manner. Campus Services Helpdesk Manage the Campus Services Helpdesk by triaging requests to the appropriate departments and providing customer support as needed.General Duties Respond to telephone and email enquiries across all areas of the Service Centre promptly and professionally. Develop and adhere to Standard Operating Procedures (SOPs) for all Service Centre Attend all compliance and other relevant training courses provided by the University. Assist in training and supporting the development of new staff and students (Jobshop). Consistently follow University policies and procedures while performing all duties associated with the role Demonstrate flexibility by working in other areas within the Enabling Services Directorate as required, undertaking reception, administrative, and helpdesk responsibilities. If you would like to hear more about this role, please apply. We will contact all shortlisted candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Operations Coordinator Location: Ashford, Feltham Salary: £30,000 per annum Hours: Monday–Friday - Hybrid Working Available after training We’re looking for a proactive and customer-focused Operations Coordinator to join a busy team, keeping deliveries, collections, relocations and installations running like clockwork. What you'll be doing Coordinating deliveries, collections, relocations and installations for key customers. Keeping customers updated and providing a first-class service from start to finish. Booking jobs, raising paperwork and keeping systems and records accurate. Preparing customer quotations and arranging services with third-party suppliers. Tackling operational challenges and finding quick, practical solutions. Working closely with internal teams to ensure everything runs smoothly. Managing customer enquiries, reports, inventory information and supplier purchase orders. Ensuring job files are accurate and ready for the accounts team.What we're looking for At least 3 years' customer service experience in a similar role. Experience in transport, logistics or installations would be a big plus! Excellent communication skills and a genuine passion for customer service. Strong organisational skills and fantastic attention to detail. Confident IT skills, including Microsoft Excel, Word and PowerPoint. A positive, flexible, team-focused attitude. Someone who takes ownership, uses their initiative and enjoys solving problems.What's in it for you? £30,000 annual salary 22 days' annual holiday 6% employer pension contribution Hybrid working once you've demonstrated competency in the role. Monday–Friday working – enjoy your weekends! 3-month probation period. Supportive team environment and the opportunity to make a real impact.Working hours The office is open Monday to Friday, 8:00am–5:30pm, with 8.5-hour shifts worked within these hours. Some flexibility may be required during peak periods. Apply today to discuss further with Gabriella from ACS Staffing Solutions

Sales Administrator / Sales Support Executive Location: Uxbridge Salary: £26,436 per annum plus quarterly bonus Type: Permanent The Opportunity Our client is looking for a bright, enthusiastic and organised individual to join their friendly sales support team in Uxbridge. This is an excellent opportunity for someone looking to start or develop their commercial career with a well-established business. It could particularly suit a recent college leaver, graduate or someone with some early office or customer service experience who is keen to learn, take on responsibility and build a long-term career. You’ll be joining a supportive and welcoming team where you’ll receive plenty of exposure to customers, sales administration and the full order process. What You’ll Be Doing Working closely with the sales team, you’ll help make sure customers receive an efficient, professional service and that orders and enquiries are managed accurately from start to finish. Your responsibilities will include: Responding to customer enquiries by telephone and email Preparing quotations and pricing information Supporting the sales team with day-to-day administration Processing and monitoring customer orders Keeping customer and CRM information accurate and up to date Liaising with colleagues and suppliers to keep orders moving Helping source solutions for individual customer requirements Producing reports and organising information when required Assisting with invoice queries, returns and customer issues Supporting larger orders and projects through to completion What We’re Looking For Previous sales administration experience would be useful, but it is not essential for the right person. More importantly, our client is looking for someone who can demonstrate: A bright, positive and enthusiastic approach Strong organisation and attention to detail Confidence communicating with customers and colleagues Good written and verbal communication skills A willingness to learn and take on new responsibilities The ability to manage several tasks and priorities Confidence using Microsoft Office, particularly Excel A proactive approach and willingness to use initiative Reliability and a genuine desire to build a career What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful

Sales & Client Support Executive Bright, ambitious and looking for a role where you can really develop? We're looking for a bright, personable and ambitious individual to join a small, friendly and successful company in Uxbridge. This isn't a role where you'll simply sit processing paperwork all day. You'll become an important part of a close-knit team, working alongside experienced Account Managers and dealing directly with business customers. You'll learn how the commercial side of the business works and gain experience across customer relationships, sales support, quotations, pricing, projects, orders and account management. You might be a recent graduate looking for your first real career opportunity, or you may have completed your A levels and already gained some useful office, customer service or administration experience. Either way, you'll need to be bright, articulate, organised and genuinely interested in learning and progressing. What you'll be doing You'll work closely with the sales team and gradually take responsibility for supporting a portfolio of business customers. Your day will include: Speaking with customers and building strong, professional relationships. Responding to enquiries by telephone and email. Preparing quotations and pricing information. Supporting Account Managers with customer accounts and projects. Managing orders from initial enquiry through to delivery and invoicing. Helping prepare information for tenders and larger customer projects. Liaising with suppliers and internal teams to keep everything moving. Producing reports and working with data in Excel. Keeping customer and CRM information accurate and up to date. Investigating queries and finding solutions when problems arise. Learning about products, customers, pricing and the wider commercial operation. Taking on more responsibility as your knowledge and confidence grow. Who are we looking for? We're deliberately keeping the background fairly open because attitude and potential are key. You may be: A graduate looking to start your commercial career. An A-level educated candidate with some good office or business experience. Working in customer service, sales support or administration and ready for a more challenging opportunity. Whatever your background, you'll need to be: Bright, confident and quick to learn. Naturally personable and comfortable speaking with customers. Client focused – you'll genuinely care about giving customers a great service. Professional and articulate with strong written communication skills. Highly organised with excellent attention to detail. Comfortable working with numbers, pricing and Excel. Curious and willing to ask questions. Proactive rather than someone who waits to be given the next task. Ambitious and keen to develop your commercial knowledge. Some previous office, administration or customer-facing experience would be ideal, but we're not looking for years of experience. The opportunity This is a small company with a genuinely friendly team, so you'll be noticed, supported and given the opportunity to learn. You'll work alongside experienced people who can teach you the business and, as you develop, you'll be encouraged to take greater ownership and responsibility. The role is Monday to Friday and fully office based in Uxbridge, so it's important that you're happy working on site as part of the team. If you're bright, enthusiastic and looking for an opportunity where you can learn, contribute and build a genuine commercial career, we'd love to hear from you. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful

Supervisor - Full Time Location: Uxbridge Pay range: From £13.50 BEAUTY BASE - FULL-TIME PERMANENT SUPERVISOR Beauty Base is a fast expanding company which is looking for bright and hungry candidates. Opportunities for progression and to run your own store are available as we are planning on opening a number of stores in the near future. *10 OUT OF 10 OF OUR EXISTING MANAGERS HAVE BEEN PROMOTED FROM WITHIN THE COMPANY. KEY RESPONSIBILITIES: You will help your Store Manager to: Lead, train and motivate the team to hit performance targets and maintain exceptional standards of customer service. Organizing, overseeing and performing stock-takes Daily Cashing up Holding of keys, opening & closing of store Meeting all KPIs/Targets set by the Company (Sales, Performance, Shrinkage) Overseeing the receiving, checking, pricing and merchandising of deliveries Reporting of queries and discrepancies in a timely manner. Refunds and Exchanges Liaising and following instructions from Directors and Head Office Personal Attributes: Ambition and hunger to progress Passionate Determined Results driven Ability to motivate others Full-time role with variable hours. Job Types: Full-time, Permanent Benefits: Employee discount Store discount Ability to commute/relocate: London TW3: reliably commute or plan to relocate before starting work (required) Experience: retail Supervisor: 1 year (preferred) Work Location: In person

Job Advertisement: Front Office Reservations Manager (Receptionist) Location: Hillingdon, Greater London Contract Type: Temporary 1 Year Contract £15.21 Per hour MUST HAVE OPERA EXPERIENCE Are you a dynamic and customer-focused professional with a passion for delivering exceptional service? Our client, a leading organisation in the education sector, is seeking a Front Office Reservations Manager (Receptionist) to join their vibrant team in Hillingdon. This is an exciting opportunity to make a significant impact in a fast-paced environment while ensuring that all visitors and clients receive a warm welcome. Key Responsibilities: Oversee the daily operations of the front office, ensuring a smooth and efficient check-in and check-out process. Manage reservations and bookings, ensuring accuracy and attention to detail. Provide outstanding customer service, addressing inquiries and resolving issues promptly and effectively. Coordinate with other departments to ensure seamless communication and service delivery. Maintain a clean and organised reception area, creating a welcoming atmosphere for all visitors. Assist in administrative duties as required, contributing to the overall efficiency of the office. What Makes This Role Exciting: Opportunity to work in a respected organisation within the education sector, contributing to a positive learning environment. A lively and engaging workplace culture, where your contributions are valued and recognised. The chance to enhance your skills in front office management and customer service in a supportive team. Ideal Candidate Profile: Proven experience as a receptionist or in a customer service role, preferably within an educational or similar environment. Strong communication skills, with a cheerful and professional demeanour. Excellent organisational abilities and attention to detail. Proficiency in using reservation systems and Microsoft Office Suite. Ability to multitask and thrive in a fast-paced environment. A team player with a positive attitude and a commitment to providing outstanding service. Why Choose This Opportunity? Gain valuable experience in a temporary role that offers flexibility and the potential for future opportunities. Work in a supportive environment that encourages professional growth and development. Enjoy the vibrant atmosphere of Hillingdon, with excellent transport links and local amenities. If you are enthusiastic about providing exceptional service and have the skills to excel in a front office setting, this could be the perfect opportunity for you! Our client is eager to find a dedicated Front Office Reservations Manager who is ready to step into this key role and contribute to their mission of creating an outstanding educational experience. How to Apply: If you are interested in this exciting opportunity, please submit your CV along with a cover letter outlining your relevant experience to [insert application link or email address]. Applications will be reviewed on a rolling basis, so don't miss your chance to shine in this pivotal role! Embrace the opportunity to make a difference in the education sector with our client today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Financial Assessment Team Leader Location: Hounslow (Hybrid Working - 2 days office-based, flexibility available) Rate: £25.18 PAYE / £37.68 Umbrella Contract: 6 Months (Potential Extension) Hours: 36 hours per week, Monday-Friday An excellent opportunity has arisen for an experienced Financial Assessment Team Leader to join a large West London local authority. This is a key leadership role within Adult Social Care, responsible for overseeing the delivery of a high-quality, legally compliant financial assessment service whilst driving performance, income maximisation, and service improvement. About the Role You will provide operational leadership to a team of Financial Assessment Officers, ensuring the effective delivery of financial assessments for adults receiving care and support services under the Care Act 2014. The successful candidate will lead on performance management, quality assurance, complex casework, stakeholder engagement, and continuous service improvement. Key responsibilities include: Leading and managing the day-to-day delivery of residential and non-residential financial assessments. Ensuring assessments are completed accurately, efficiently and in line with relevant legislation and policy. Managing complex financial assessments, appeals, complaints, safeguarding concerns and high-risk cases. Monitoring team performance against KPIs, including timeliness, quality, compliance and income maximisation. Building strong partnerships with Adult Social Care, Finance, Legal Services, the DWP and external stakeholders. Providing expert advice to senior managers and stakeholders on social care charging and financial assessment matters.About You We are seeking a confident and experienced leader who can drive performance while maintaining excellent customer service standards. Essential Experience & Skills Extensive experience within a means-tested assessment, benefits, revenues, welfare benefits, social care finance or similar financial assessment environment. Strong knowledge of the Care Act 2014, social care charging regulations, DWP benefits and income assessments. Proven experience leading, supervising and developing teams, including performance management, coaching and workforce planning. Experience managing complex financial cases, complaints, appeals and safeguarding-related matters. Strong analytical skills with the ability to interpret legislation, analyse management information and drive service improvements. Excellent stakeholder management skills with experience working across multiple services and external partner organisations.Essential Requirements Experience working within a means-tested assessment service or finance environment. Experience managing and supervising staff. Strong knowledge of benefits and income assessments. Ability to undertake home visits where required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express & Courier Manager to join their dynamic team based in the London Heathrow area. On Offer: An exciting leadership opportunity to join a market leading freight forwarding and supply chain management specialist working in a fast-paced time-critical logistics operations Office-based role - Working Hours: Monday – Friday: 09:00 – 17:30 (Can be flexible) Potential for overseas travel. Salary c.£50K, dependant on skills and experience Main Purpose of the Role: Reporting to the Express / Operations Director, the Express & Courier Manager will be responsible for overseeing Time Critical Operations and Customer Service delivery. The role includes client and customs escalation, ownership of job‑level profitability, development of staff, and effective management of suppliers. Duties & Responsibilities of Express & Courier Manager: Managerial responsibility for customer service delivery to Express and Courier department Client base – team of 20. Management of Express / Courier Customer Service Teams, including staff development and resource planning Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy To promote business development, ensuring all opportunities from existing business is followed through telephone sales, prospect sales site visits and quotations. Contribute to ongoing operational development and cost saving measures Identify areas of operational improvement by reviewing processes regularly. Establish, Manage and Maintain Internal and External Relationships. To ensure internal processes and client’s operational requirements are fully documented within SOPs. Managing Implementation for new business Training for new staff on operational and account procedures Ensure all HMRC entry regulations are met, through self-auditing of import entries. To be Considered for Express & Courier Manager: Proven experience managing a team with an express/ courier environment Must be able to work well under pressure within a target driven team environment People Management and Staff Development Solutions led approach to client needs Import & Export Customs Procedure knowledge Computer skills including excel, CRM data base and BoxTop. Commercially astute, ensuring profitability Enjoy working with customers and building relationships. For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Route Manager - Hemel Hempstead Think Specialist Recruitment are working with a leading global freight forwarder to recruit a Route Manager for their UK airfreight team. You'll deliver procurement and carrier management strategies that balance cost, capacity and service, working closely with operations teams, stations, gateways and airline partners. This is a commercial role rather than an operational one. You'll secure the best pricing, protect capacity, manage airline relationships and give the wider UK network the market insight it needs to win and deliver business. This position is a fully office based role working in our clients Hayes site, on offer is a salary from £40k+ per annum dependent on experience which could see the successful candidate secure a salary in the late 40's, along with an annual bonus scheme. The role Deliver the airfreight procurement strategy, supporting the airline relationships that sit behind it Secure the best pricing through contract and spot buying Plan consolidations and protect capacity, working directly with operations and stations Optimise consolidations and control volume paid Take commercial ownership of gateway shipments, consolidations and some back-to-back shipments Define and manage internal rates Analyse the market and customer demand to balance supply and demand Monitor carrier performance using internal reports and take corrective action locally or escalate where needed Provide market information, guidance and support to the wider UK network Make sure all activity meets compliance and code-of-conduct requirements, including anti-corruption Contribute to the continuous improvement programme About you Strong commercial understanding of the airfreight industry, with around five years' experience preferred Excellent negotiation skills, with a track record of securing results with carriers or suppliers Excellent communication skills, internally and externally Good operational understanding of how airfreight moves, and the confidence to challenge when needed Able to build strong relationships with suppliers and colleagues A strong problem solver and results driven, with a positive "can do" attitude Customer focused, and a good team player Good IT awareness, with confidence in analysing performance data and reports Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds and Bucks. We specialise in permanent, temporary and contract recruitment across administration, customer service, HR, finance, sales support, marketing and IT support

Admin & Payroll Assistant – Part-Time (20 Hours per Week) Location: Feltham Salary: £1016.80 per month Hours: Monday 9:30am to 15.00pm, , Tuesday 10:30am to 16.00pm, Wednesday 10:30am to 16.00pm , Thursday 10:30am to 16.00pm (20 hours per week) About the Role Are you organised, detail-focused, and ready to take the next step in your administrative career? Driver Hire, the UK’s largest specialist logistics recruiter, is looking for a part-time Admin & Payroll Assistant to join our friendly and professional team in Twickenham and Heathrow. In this role, you will help keep our office running smoothly by managing payroll, invoicing, and providing excellent customer service to our clients. This is a great opportunity to develop your administrative skills within a respected national brand. Key Responsibilities Process weekly payroll accurately using our bespoke payroll systems Manage invoicing and account administration Handle client queries and ensure accounts are compliant and up to date Support the team with general admin and office duties Use technology to improve efficiency and accuracy Build strong working relationships with clients and candidates in the TW postcode and Heathrow area Skills & Experience Previous experience in administration or payroll is desirable but not essential Excellent attention to detail and accuracy Confident communication and interpersonal skills Good IT skills with the ability to learn new systems quickly Highly organised with good time management skills Proactive and positive “can-do” attitude What We Offer Competitive pay: £1016.80 per month (part-time, 20 hours per week) Performance incentives and clear career progression opportunities Supportive and friendly working environment 96% of our employees say they are proud to work for Driver Hire About Driver Hire Driver Hire is the UK’s leading specialist logistics recruiter, supplying drivers and non-driving staff to businesses nationwide. Our Twickenham & Heathrow office is well-established and growing rapidly, with ambitious plans to expand into new sectors. Join us and be part of a trusted, supportive team that values your contribution and helps you progress your career. How to Apply If you’re ready to take the next step in your admin career, click Apply Now to submit your CV. We review all applications carefully and will contact shortlisted candidates within 10 days

Business Support Coordinator Location: Hounslow, West London Salary: £15.00 per hour Contract: Temporary to Permanent Start Date: Immediate Working Pattern: Full-time, Office Based (1 day per week from home available following successful completion of probation) We are looking for a highly organised and proactive Business Support Coordinator to join a busy and friendly operational team based in Hounslow. This is an excellent opportunity for someone who enjoys being at the heart of a business, keeping operations running smoothly and building strong working relationships across multiple teams. The role combines administration, coordination, customer service and reporting responsibilities, making it ideal for someone who thrives in a fast-paced environment and takes pride in delivering high-quality support. You will act as a key point of contact for internal teams, contractors and customers, ensuring information is accurately maintained, enquiries are handled professionally and administrative processes are completed efficiently. We're particularly interested in candidates who are looking for a long-term opportunity where they can invest in the business, become a valued member of the team and grow their career over time. Key Responsibilities Provide comprehensive administrative support to the operational team. Coordinate workloads, schedules, meetings and activities across multiple departments. Monitor and track actions to ensure deadlines are met. Liaise regularly with managers, operational teams and external contractors. Maintain and update business records, documentation and databases. Support the team with reporting, planning and day-to-day coordination activities. Customer Service & Complaints Handling Manage customer enquiries via telephone and email. Investigate complaints and service-related issues, ensuring they are resolved effectively. Liaise with internal departments to gather information and updates. Draft professional customer correspondence and complaint responses. Data Management & Reporting Maintain accurate records across multiple systems. Process, validate and update information in databases and spreadsheets. Produce regular reports and summaries for management. Use Microsoft Excel to maintain records and produce reports. Communication & Stakeholder Support Build positive working relationships with colleagues, contractors and customers. Communicate confidently with individuals at all levels of the organisation. Skills & Experience Previous experience in a Business Support Administrator, Team Administrator, Service Coordinator, Operations Administrator, Customer Service Coordinator, Office Coordinator or similar position. Confidence using Microsoft Office, including Excel. Ability to prioritise a busy workload and work to deadlines. Desirable Experience working within highways, housing, engineering, maintenance, utilities, construction, facilities management or local authority environments. Experience producing reports and analysing data. Experience working within service-led or operational teams. Knowledge of contractor management or scheduling systems. About You Enjoys coordinating activity and keeping things organised. Takes ownership of their work and follows tasks through to completion. Builds strong relationships and works collaboratively with others. Has a customer-focused mindset and enjoys helping people. Is reliable, adaptable and committed to delivering a high standard of work. Wants to become a long-term member of a supportive team. Brings energy, enthusiasm and a positive approach to the workplace. Why Apply? Immediate start available. Temp-to-perm opportunity with long-term career prospects. Opportunity to join a well-established and growing organisation. Supportive team environment with full training provided. Hybrid working available after probation. A varied role where no two days are the same. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Repairs Complaints and Legal Disrepair OfficerPertemps | London Borough of Hillingdon About the Role:We are recruiting a Repairs Complaints and Legal Disrepair Officer to join the Council’s Residents Services team, supporting the delivery of a high-quality repairs and maintenance service across the borough. This is a varied role involving the management of complex complaints, legal disrepair cases, Members’ Enquiries and Freedom of Information (FOI) requests. You will work closely with internal teams, contractors and residents to investigate issues, coordinate remedial works and ensure accurate, timely responses in line with Council policies and procedures. The successful candidate will also support quality assurance, monitor contractor performance, analyse service data and contribute to effective budget management. This role requires a proactive individual who can manage competing priorities, resolve problems and maintain high standards of customer service. The position is primarily office-based but will involve site visits to properties across Hillingdon. A full UK driving licence and the ability to travel across the borough are essential. Key Responsibilities Manage repairs complaints, legal disrepair cases, Members’ Enquiries and FOI requests, ensuring responses are accurate, comprehensive and delivered within agreed deadlines. Liaise with residents, operational teams and contractors to investigate complaints, resolve issues and achieve satisfactory outcomes. Coordinate and monitor remedial repairs, ensuring works are scheduled and completed in accordance with Council standards and contractual obligations. Undertake and organise site inspections to assess the quality of completed repairs and identify any outstanding or remedial works required. Prepare reports, briefings and management information for senior managers and elected Members, ensuring accuracy and attention to detail. Monitor contractor performance, service quality and compliance with contractual requirements and service-level agreements. Analyse service data, identify trends and investigate discrepancies to support performance management and continuous improvement. Support repairs service budget management, including monitoring expenditure, managing recharges and reviewing contractor invoices to ensure payments accurately reflect work undertaken. Ensure procurement and financial activities comply with Council policies, financial regulations and procurement procedures. Assist with the preparation and review of tender and contract documentation, seeking the necessary approvals for expenditure. Maintain accurate records and develop procedural documentation to support consistent working practices and effective service delivery. Work collaboratively with colleagues across the Council, contributing to service improvements and ensuring residents receive a professional and responsive service.Essential RequirementsCandidates must demonstrate: Experience managing complaints and enquiries within a repairs, maintenance, housing or similar operational environment, working with colleagues and contractors to achieve satisfactory outcomes. Experience preparing reports and briefings for senior managers and elected Members, demonstrating accuracy and attention to detail. Experience delivering services within agreed deadlines, budgets and quality standards. At least two years’ experience managing staff, including responsibility for financial transactions. Experience of budget management and financial analysis in accordance with financial regulations and organisational procedures. Experience providing consistent and accurate technical support to operational teams. Knowledge of health and safety legislation and quality assurance principles. Strong IT skills and the ability to collect, analyse and present management information. The ability to resolve financial queries and ensure compliance with relevant policies and procedures. Knowledge of repairs and maintenance responsibilities, statutory obligations and contractor contract monitoring. An understanding of local authority democratic processes and the requirements associated with Members’ Enquiries. A full UK driving licence and the ability to undertake site visits across the London Borough of Hillingdon.Key Skills and Attributes Customer-focused: Able to handle complaints sensitively, build positive relationships and maintain high standards of service. Strong communicator: Confident producing written reports and presenting information to a range of stakeholders. Problem solver: Takes ownership of issues, investigates concerns and identifies practical solutions. Organised and proactive: Able to prioritise competing demands and deliver accurate work under pressure. Financially aware: Understands budget controls, expenditure monitoring and the importance of accurate financial records. Collaborative: Works effectively with colleagues, contractors and residents to achieve shared objectives. Adaptable: Embraces new ways of working and actively contributes to service improvements.What We’re Looking For:We are looking for a confident and organised professional with experience in repairs, maintenance, complaints management or a similar operational service. You will be comfortable dealing with complex cases, coordinating contractors and monitoring service performance while ensuring residents receive timely and effective resolutions. If you have strong technical, financial and customer service skills and are committed to improving the quality of local authority housing repairs services, we would welcome your application

Freightserve recruitment are looking for a Customer Service Manager for a well-established Freight / Courier company. The company is based in the Heathrow area. Responsibilities:- Manage, coach and develop Shift Leaders to ensure consistent leadership, service delivery and operational control across all shifts. Ensure Shift Leaders are effectively leading Customer Service Advisors and maintaining high standards of customer support, communication and issue resolution. Oversee daily proactive reporting, ensuring delivery delays, missing items and service exceptions are identified, investigated and resolved within agreed timescales. Act as the senior escalation point for complex customer issues, supporting Shift Leaders with resolution plans and customer communication where required. Review team performance metrics and SLA’s including response times, resolution rates, customer satisfaction, quality scores and productivity, implementing improvement plans where needed. Ensure regular call and case quality checks are completed by Shift Leaders and that feedback is captured, actioned and followed up in a structured way. Own and maintain customer service SOPs, ensuring compliance, consistency and adherence across all shifts and locations. Work closely with internal departments, carriers and operational teams to resolve recurring issues and improve the customer experience. Oversee shift briefings, handovers and communication logs, ensuring information is accurate, timely and available to all relevant stakeholders. Support workforce planning, shift cover, holiday planning and absence management in line with business requirements. Identify training needs across the department and ensure Shift Leaders are equipped to mentor, coach and develop their teams. Analyse customer feedback, complaints and operational trends to recommend service improvements and prevent repeat issues. Prepare daily, weekly and monthly reports for the Head of Product Innovation and Carrier Management highlighting performance, risks, trends and recommended actions. Person Specification:- Strong people manager with the ability to lead through others and set clear expectations. Organised, self-disciplined and able to manage competing priorities across shifts and locations. Confident decision maker with the ability to resolve escalations calmly and commercially. Able to work in a fast paced, time specific and targeted environment while maintaining service quality. High level of accuracy, attention to detail and ownership of outcomes. Ability to identify trends, root causes and process gaps, then drive practical solutions. Consultative and collaborative approach with strong internal stakeholder management skills. Customer focused, with the ability to balance service excellence, operational practicality and commercial impact. 5-year checkable work history, with no unaccountable gaps. Subject to Basic DBS check. Essential Skills:- Proven experience managing within a customer service team, preferably within logistics, supply chain, transport, courier or freight environments. Minimum 3 years’ experience in a supervisory, team management or customer service leadership role. Experience managing team leaders, shift leaders or supervisors in a performance-led environment. Strong understanding of customer support processes, escalation management, SOPs, reporting and quality assurance. Excellent communication, coaching, problem-solving and stakeholder management skills. Comfortable working in a high-pressure, time-sensitive environment with clear KPIs and service expectations. Proficient in MS Office, particularly Excel, Outlook and Teams, and confident using customer service platforms or ticketing systems. The role can offer Remote, Hybrid of office based working. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Join Our Team at Raising Cane’s Chicken Fingers®!\n At Raising Cane’s, we’re all about serving up the most craveable chicken finger meals – it’s our One Love! With a fantastic Crew and a vibrant Culture, we embody the philosophy of Work Hard. Have Fun. As the fastest-growing chicken concept in the industry, we’re on track to become a Top 10 Restaurant Brand in the United States. Every Crewmember plays a vital role in our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Why You’ll Love Working Here\n As a Full-time Restaurant Manager, you’ll enjoy a range of benefits designed to support your well-being and career growth: \n\n • Medical Coverage\n, • Competitive Pension\n, • Access to financial advisors for budget and retirement planning\n, • Crewmember Assistance Program\nPerks & Rewards for Restaurant Managers\n\n, • Bi-Weekly Pay\n, • Competitive pay + monthly bonus\n, • 28 paid Holidays a year**\n, • Early closure for company events\n, • Casual Work Attire\n, • Employee Discount Programs\nYour Role at Raising Cane’s\n As an Operations Manager (OM), you will support the Restaurant Leader in driving operational excellence and upholding Raising Cane’s standards and culture across all areas of Restaurant operations. Your Impact and Responsibilities\n In this role, you will: \n\n • Execute Restaurant operations functions\n, • Act as the manager on duty, opening and closing the Restaurant\n, • Manage cash handling and ensure accountability\n, • Enforce Raising Cane’s policies and standards\n, • Execute shift management while meeting operations and safety standards\n, • Utilize tools, forms, and logs to support shift execution and document results\n, • Deploy Crewmembers effectively during shifts\n, • Provide exemplary customer service\n, • Utilize the reward and recognition program for Crewmembers\n, • Authorize employee functions requiring manager approval\n, • Ensure cleanliness and good working order of the Restaurant\n, • Complete other duties as assigned\nEssential Functions\n To thrive in this role, you will need to: \n\n • Take orders accurately, process payments efficiently, and communicate clearly\n, • Work safely around hot cooking equipment and cleaning supplies\n, • Maintain a clean, safe Restaurant while following all food safety and company procedures\n, • Lead by example and uphold Raising Cane’s standards at all times\n, • Demonstrate a ‘can do’ approach and coach others to perform at their best\nQualifications\n We’re looking for candidates who meet the following requirements: \n\n • Must be 18 years of age or older\n, • GCSEs or equivalent required\n, • 3+ years of Restaurant or retail management experience\n, • Completion of all required Raising Cane’s company training programs\n, • Able to work a variety of shifts including days, evenings, and weekends\n, • Detail-oriented, organized, and able to manage multiple priorities\n, • Self-driven, flexible, and energetic with strong analytical, written, and verbal communication skills\n, • Able to recognize and analyze problems, set goals, and create actionable plans\n, • Proficient in Microsoft Office (Excel, Word, Outlook) and quick to learn new systems\nAdditional Information\n Note: This role is not eligible for visa sponsorship at this time, and you must hold valid Right to Work in the UK when applying. \n Ready to take the next step in your career? Join us at Raising Cane’s and be part of something special!

Join Our Team at Raising Cane’s Chicken Fingers!\n Are you ready to be part of something special? At Raising Cane’s, we’re not just about serving the most craveable chicken finger meals – it’s our One Love! We pride ourselves on our amazing Crew and vibrant Culture, all while embracing our motto: Work Hard. Have Fun. As the fastest-growing chicken concept, we’re on track to become a Top 10 Restaurant Brand in the United States. Now is your chance to join our Team and Raise The Bar! What We Offer\n As a Full-time Restaurant Manager, you’ll enjoy a range of fantastic benefits: \n\n • Medical Cover\n, • Competitive Pension\n, • Access to financial advisors for budget and retirement planning\n, • Crewmember Assistance Program\nPerks & Rewards\n We believe in rewarding our team members! Here’s what you can look forward to: \n\n • Bi-Weekly Pay\n, • Competitive pay + monthly bonus\n, • 28 paid Holidays a year**\n, • Early closure for company events\n, • Casual Work Attire\n, • Employee Discount Programs\nYour Role at Raising Cane’s\n As a Restaurant Manager, you will play a crucial role in supporting the Restaurant Leader with day-to-day operations and ensuring we uphold Raising Cane’s standards and culture. Your responsibilities will include: \n\n • Ensuring operations meet Raising Cane’s standards across all Restaurant zones during your shift\n, • Acting as the manager on duty, opening and closing the restaurant\n, • Managing cash handling and ensuring accountability\n, • Enforcing Raising Cane’s policies and standards\n, • Executing shift management while meeting operations and safety standards\n, • Directing Crewmembers and providing exemplary customer service\n, • Utilizing reward and recognition programs for Crewmembers\n, • Ensuring cleanliness and good working order of the Restaurant\n, • Completing other duties as assigned\nAre You the Right Fit?\n We’re looking for someone who is: \n\n • Detail-oriented, organized, and able to manage multiple priorities\n, • Self-driven, flexible, and energetic with strong communication skills\n, • A problem-solver who can set goals and execute plans\n, • Knowledgeable in staffing, scheduling, and cost management\n, • Proficient in Microsoft Office and quick to learn new systems\n, • Available to work various shifts, including days, evenings, and weekends\n, • At least 18 years of age with 1+ years of restaurant or retail management experience\n, • GCSEs or equivalent preferred\nWorking Conditions\n Be prepared for a fast-paced kitchen environment that requires physical exertion, including walking, standing, lifting, and bending. You’ll be interacting with customers and working both indoors and outdoors in varied temperatures. Additional Information\n Please note that this role is not eligible for visa sponsorship at this time, and you must hold valid Right to Work in the UK when applying. \n Join us at Raising Cane’s and be part of a team that values hard work, fun, and growth. We can’t wait to meet you!

Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge £18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Services & Sales Support Representative Job Type: Permanent, Full Time Salary: £26,000 - £30,000 per annum, depending on experience, plus 10% annual bonus Location: Uxbridge area (hybrid) Hours: Monday to Friday Are you passionate about delivering outstanding customer service and looking to join a friendly, supportive business where your contribution really matters? We are recruiting on behalf of our client, a successful company, for a Customer Services & Sales Support Representative. This is an excellent opportunity to join a small, family-friendly team where you'll enjoy a varied role, genuine responsibility and the chance to build a long-term career within a collaborative working environment. Working closely with customers, suppliers and colleagues, you'll play a key role in ensuring enquiries, orders and after-sales support are handled efficiently while maintaining the highest levels of customer service. Why Join? Salary of £26,000 - £30,000, depending on experience. 10% annual performance bonus. Be part of a small, welcoming and family-friendly team. Excellent company benefits including pension, hybrid working- 3 days in the office, company events and on-site parking. The Role Provide professional support to customers via telephone and email. Process customer orders, enquiries and sales support requests accurately. Manage returns, replacement orders, refunds and exchanges. Resolve customer issues quickly, offering practical solutions where required. Investigate and respond to customer complaints, ensuring a positive outcome. Liaise with suppliers, logistics partners and internal departments to keep customers updated. Escalate recurring issues and help identify improvements to service. Produce clear, professional email correspondence and maintain accurate customer records. The Ideal Customer Services & Sales Support Representative Will Have Previous customer service experience within a commercial business environment is essential. Excellent written and verbal communication skills, with the ability to compose professional emails independently. Strong organisational skills and the ability to manage multiple priorities. Good IT skills and confidence using business systems. A positive, proactive and customer-focused approach. Experience in a sales support or order processing environment would be advantageous. Knowledge of technical products such as networking, point-of-sale, Auto-ID or similar equipment would be beneficial but is not essential. This role would suit someone who enjoys building relationships, solving problems and working as part of a close-knit team where everyone contributes to the success of the business. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Customer Services Representative, Customer Service Advisor, Sales Support, Sales Administrator, Customer Support, Order Processing, Customer Care, Customer Services Coordinator, Uxbridge jobs, West London jobs

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On offer: An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics Genuine opportunities to grow within the business with a clear path to team leadership and supported by an award-winning team Opportunity to grow expertise through ongoing coaching, training and development sessions An attractive salary of £39K which includes £2,100 shift allowance Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Free onsite parking Main Purpose of the Role: The AOG Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import / export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the company’s Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business. To be Considered: Proven experience in AOG / Import / Export Thrives in a fast-paced, customer-driven environment. Has strong organisational, communication, and problem-solving skills. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. * Can work independently, using their initiative to assess data and propose solutions. For more details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Project Officer Permanent Based in Feltham 40 hour week – Mon - Friday £32,000 - £36,000 depending on experience About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? NJC Employer - Annual pay reviews and increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Project Officer, you will provide a high quality, customer and quality focused service through assisting Project Supervisors across Building services department to ensure annual planned projects of capital and cyclical are completed on behalf of the London Borough of Hounslow and Lampton Homes You will manage small scale construction projects from inception through to completion along with associated budgets on projects such small refurbishment projects, you will assist in planning, designing and scheduling kitchen and bathroom refurbishments, ensure accuracy of manufactures drawings and materials require. You will have the confidence to build programmes of work for capital projects, having the ability to assist in the contractor tendering process and assisting with budget forecasting and monthly reporting. Key Responsibilities include: Effectively work with other members of the Projects Team and external supply chain partners, to ensure scopes of work and estimates are available to be submitted in support of the Lampton Services budget approval process. Ensure all projects are undertaken in accordance with Lampton Services, cost, time, quality expectations and seek to ensure performance which consistently meets Lampton Services’ requirements. Assist with planning, coordinating and managing all works with due regard to Lampton Services’ contractual obligations and administer such work in a spirit of mutual co-operation and trust. Ensure major projects and work programmes are well planned, and performance targets are known before the start of each project to enable measurement of contractor performance. Work with external supply chain partners to ensure scopes of work and estimates are available to be submitted in support of the Lampton Services budget approval process. Attend and assist with contractor progress meetings and record where necessary. To ensure that effective customer engagement is conducted for all workstreams and to work alongside the Project Supervisors to ensure clear and accurate information is given first time to the customer. High level of stakeholder engagement and regular liaison with service provider and user groups, keeping record of issues identified and resolved; complete regular reviews of procedural documentation at set intervals and ad hoc. Assist in the review and amendment of Lampton Services planned work specifications to seek to continually improve efficiency and value and to enable the re-procurement of planned and cyclical maintenance services as may be reasonably required. Ensure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales. Engage with residents on design, quality, while managing customer expectations. Using feedback to ensure continual improvement and high levels of customer satisfaction. To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. To always ensure the safety of oneself and others by working within Health and Safety policy and procedures associated with repair and planned works. Ensure all works are undertaken to accord with Lampton Services statutory obligations including, but not limited to, the CDM Regulations 2015. Cultivate good inter-departmental working relationships to ensure smooth customer experience and take ownership of situations as they arise. Seeking and identifying improvements and efficiencies within the role, mitigating any delays or frustrations that Lampton Services’ customers and stakeholders may face These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post. Able to drive and hold a full driving licence. Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role. Pool vehicles made available for site vistis Education & Qualifications desirable: Numerate with good communication skills and ability to provide high quality reports on a weekly, monthly and quarterly basis. (E) A working knowledge of MS office and an aptitude for other specialist software packages as required by the association is essential. (E) To demonstrate excellent customer care skills and show an understanding of and commitment to equality and diversity, in all aspects of the role. (E) Ability to work with guidance from others as well as through their own initiative. (E) Committed to work in a positive manner with both internal and external stakeholders. (E) Ability to always represent the Lampton Services in a professional manner. (E) Ability to affective achieve value for money through tendering of works and through the appointment of relative contractors (E) Provide a review of specifications and implement changes to works streams where service is failing (D) Educated to ONC/BTec Level (in construction). (E) Previous Experience and Skills Required: Ideally with construction knowledge and sound knowledge of residential maintenance and refurbishment. (E) Knowledge and understanding of health and safety issues affecting residential properties preferred (e.g. asbestos) and understanding of construction health and safety legislation (including CDM 2015) is essential. (E) Experience of working alongside contractors for the successful delivery of planned works (D) Provide effective communication to ensure all affected parties are inform of the scope of works required (D) Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Project Coordinator Location: Hounslow, West London Salary: £15.00 per hour Job Type: Temporary to Permanent Start Date: Immediate Working Pattern: Full-time, Office Based (1 day per week from home available after successful completion of 3-month probation) We are recruiting for an experienced and highly organised Project Coordinator to join a busy team based inHounslow. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, coordinating projects, analysing data, and engaging with stakeholders at all levels. Originally created as an administrative position, this role has evolved into a key project coordination function requiring strong digital skills, exceptional communication abilities, and the confidence to work with senior managers, operational teams, contractors, and clients. The successful candidate will play a vital role in supporting the delivery of electrical and highways-related projects, maintaining data integrity across multiple systems, investigating customer complaints, producing reports, and ensuring project information is accurately managed and communicated. Key Responsibilities Provide comprehensive project administration support to the Electrical Services team. Coordinate activities across multiple projects, ensuring deadlines and actions are tracked and completed. Chase updates and information from senior managers, operational crews, and external contractors. Monitor project progress and maintain accurate records across multiple systems. Support programme updates and assist with project reporting.Data Management & Analysis Receive, validate and process project information from various sources. Enter, maintain and update information within central databases and Excel spreadsheets. Manage data across multiple systems, ensuring accuracy and consistency. Catalogue records using appropriate classifications and tags. Digitise physical records and transfer them into electronic systems. Retrieve and provide information upon request. Produce data reports and analyse trends, discrepancies and performance metrics. Utilise advanced Excel functions including Pivot Tables, Lookups and data analysis tools. Reporting & Communication Produce professional reports, summaries and project documentation. Prepare presentation materials for management meetings and stakeholders. Communicate clearly and confidently with internal and external stakeholders. Tailor communication style to suit different audiences, from operational staff to senior leadership teams. Support client-facing activities where required.Experience Required Previous experience in a Project Coordinator, Project Administrator, Project Support Officer, or similar role. Strong project administration experience. Excellent written and verbal communication skills. Experience investigating complaints, reviewing cases and drafting formal responses. Strong customer service and stakeholder management skills. Advanced Microsoft Office skills, particularly Excel. Ability to analyse data and produce meaningful reports. Experience working across multiple digital systems and databases. Excellent organisational skills with strong attention to detail. Ability to manage competing priorities and work to deadlines. Confident communicating with senior managers and external stakeholders. Proactive, self-motivated and able to work independently. Strong problem-solving abilities. Experience producing reports and presentations.Personal Attributes Confident and professional. Organised and highly detail-oriented. Diplomatic and tactful when managing challenging situations. Resilient and comfortable working in a demanding environment. Able to influence and motivate others to provide information and complete actions. A strong team player who can also work independently. Adaptable and quick to learn new systems and processes. Analytical, inquisitive and naturally curious. Proactive with a positive, can-do attitude.Please contact Paige Dent at Office Angels Staines to express your interest in this opportunity. Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Freightserve recruitment are looking for a Transport Assistant for a well-established niche sector Freight Forwarder based in the Feltham, Middlesex area. Key Responsibilities:- Co-ordinate and manage the company's daily movements across the UK. Receive, review and process movement instructions and ensure all relevant information is accurately recorded. Plan and organise deliveries and collections in accordance with customer requirements, agreed schedules and operational capacity. Liaise with drivers and transport providers to allocate movements and communicate relevant instructions. Monitor the progress of movements from collection through to delivery. Maintain regular communication with drivers, customers, suppliers and internal teams throughout the movement process. Ensure that delivery and collection requirements, timings, locations and any specific instructions are clearly communicated. Monitor planned movements and identify potential delays or operational issues at the earliest opportunity. Take appropriate action to minimise disruption and ensure movements remain on schedule. Arrange alternative solutions where required due to vehicle availability, delays, breakdowns, cancellations or other unforeseen circumstances. Ensure completed movements are accurately recorded and all relevant documentation is obtained and processed. Assist other departments, such as the warehouse & driving teams, when requested to do so by your line manager. Act as a key point of contact for customers and suppliers in relation to domestic movements. Respond promptly and professionally to operational queries. Provide customers with updates regarding the status of their movements where required. Build and maintain effective working relationships with customers, suppliers, hauliers and other relevant third parties. Escalate significant operational issues or customer concerns to the appropriate manager. Work with suppliers and transport providers to ensure agreed service levels are maintained. Ensure all operational systems and records are kept accurate and up to date. Check movement details, delivery information and supporting documentation for completeness and accuracy. Process and maintain delivery notes, proof of delivery documentation and other relevant operational records. Ensure discrepancies or missing documentation are followed up and resolved promptly. Assist with the accurate processing of operational and transport-related information for invoicing and reconciliation purposes. Maintain organised records in accordance with company procedures and document retention requirements. Ensure movements are carried out in accordance with company policies, procedures and applicable UK legislation. Follow all relevant health and safety, transport, security and operational procedures. Ensure appropriate checks and documentation are completed before movements are undertaken where required. Report accidents, incidents, near misses, damage, losses or other operational concerns promptly. Raise any compliance or safety concerns with the appropriate manager. Support the Company in maintaining appropriate standards of security and control throughout the movement process. Proactively identify and resolve operational issues wherever possible. Respond effectively to changes in customer requirements, schedules and operational priorities. Manage competing priorities in a fast-paced operational environment. Escalate issues appropriately where they cannot be resolved within the scope of the role. Support colleagues across the Operations team during periods of increased workload. Assist with improving operational processes and identifying opportunities to improve efficiency, service and cost effectiveness. Required experience:- Previous experience in an operations, logistics, transport or co-ordination role. Strong organisational and administrative skills. Ability to manage multiple movements and priorities simultaneously. Excellent attention to detail. Good verbal and written communication skills. Ability to work effectively under pressure and to tight deadlines. Strong problem-solving and decision-making skills. Good IT skills and confidence using Microsoft Office, Google suite and operational systems. Ability to communicate effectively with drivers, customers, suppliers and colleagues. A proactive and practical approach to resolving operational issues. Ability to work both independently and as part of a team. Full UK driving licence. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Plant & Tool Hire Desk Controller West London | £45,000 Basic + Overtime + Bonus + Company Vehicle Permanent | Full-time Monday to Friday, 6am to 5pm, plus two Saturday mornings per month (paid overtime) Do you have experience in plant hire, tool hire, construction equipment or builders' merchants? We're recruiting for a busy and growing tool and equipment hire business in West London, looking for an experienced, hands-on individual to join its friendly team. This is a fantastic opportunity for someone who understands the construction and equipment hire industry, enjoys dealing with trade customers and wants a varied role combining hire desk operations, customer service, equipment knowledge and practical operational support . With a £45,000 basic salary, additional overtime, discretionary bonus and a company vehicle following probation, there's an attractive package on offer for the right person. What You'll Be Doing You'll play an important role in the day-to-day running of a busy hire operation, working closely with customers and colleagues to ensure equipment hire requirements are handled efficiently. Your responsibilities will include: Managing enquiries and bookings for plant, tools and construction equipment Advising customers on suitable equipment for their requirements Dealing with trade customers, contractors and building professionals face-to-face, by telephone and email Processing hire orders, returns and customer information accurately Coordinating equipment availability, collections and deliveries Building and maintaining relationships with regular trade customers Supporting sales activity and identifying additional hire opportunities Using internal hire management systems and Microsoft Office Assisting with equipment movement, loading and unloading when required Supporting the wider warehouse and operational team during busy periods What We're Looking For Previous experience in plant hire, tool hire, construction equipment, builders' merchants or a closely related industry is required. You'll ideally bring: A good understanding of construction tools, machinery and hire equipment Experience dealing with trade customers, contractors or construction businesses Previous hire desk, equipment rental, trade counter, sales or operational experience Confidence discussing equipment requirements and assisting customers with their enquiries Strong organisational skills and the ability to manage multiple priorities A friendly, professional and commercially minded approach Good IT skills and confidence using databases and Microsoft Office A reliable, hardworking attitude and willingness to get involved in practical tasks The ability to safely handle equipment weighing approximately 15–20kg, with appropriate assistance or handling equipment where needed A full UK driving licence, essential Additional language skills, particularly an Eastern European language, would be welcome within this multilingual team, although they are not essential. Working Hours & Package £45,000 basic salary , covering Monday to Friday, 6am to 5pm, including paid breaks Minimum two Saturdays per month, 7am to 1pm, paid as additional overtime Discretionary annual performance-related bonus Company vehicle following successful completion of probation 28 days' annual leave, including bank holidays Permanent employment with a growing business Friendly, supportive and close-knit team A varied position combining customer contact, equipment hire and hands-on operations Why Apply? If you're currently working in plant hire, tool hire, equipment rental, a builders' merchant or a related construction environment, this could be an excellent opportunity to put your industry knowledge to good use. We're looking for someone who knows their way around construction equipment, enjoys working with trade customers and is equally comfortable managing the hire desk or helping colleagues with the practical side of the business. If you've got the industry knowledge, a great work ethic and enjoy being part of a busy team, we'd love to hear from you. To apply, please click the Apply button below. TPBN1_UKTJ

Pear Recruitment - Sales & Lettings Negotiator Location - Harrow Basic Salary - £25,000 - £30,000 OTE £35,000 - £60,000 + Uncapped Full UK Driving Licence and own car required -Car allowance At least 1 years’ experience We are looking for an experienced Sales & Lettings Negotiator to join the largest estate agency brand in London and one of the fastest-growing property brands in England. This is a fantastic opportunity for an accomplished Negotiator to join a successful and growing team at their Harrow office. You’ll be a professional, well-presented and driven individual with a proven track record in property. While your experience is important, your personality will be key to your success in this role. We’re looking for someone who is ambitious, energetic, proactive and personable, with a genuine passion for property and a strong understanding of the local market. You’ll be confident dealing with clients, building strong relationships and negotiating effectively to achieve the best results. Your enthusiasm, market knowledge and ability to thrive in a fast-paced environment will make you a valuable addition to the team. This is an excellent opportunity for someone who is ready to hit the ground running, develop their career and make a real impact within a highly successful estate agency Registering, qualifying and managing prospective buyers and tenants Arranging and conducting professional property viewings Following up with applicants after viewings and negotiating offers Building and maintaining strong, long-term relationships with vendors, landlords, buyers, tenants and applicants Proactively matching applicants with suitable properties based on their requirements Maintaining regular and effective communication with clients throughout the sales and lettings process Identifying and generating new business opportunities to support continued growth Working towards and consistently achieving individual and branch targets Delivering an exceptional level of customer service throughout the entire customer journey Working collaboratively with the wider team to maximise opportunities and grow the lettings portfolio Skills Great communication and interpersonal skills Well presented, confident &Professional Strong negotiator & Sales Ability Can deliver the highest standard of customer service A genuine ambition to develop a successful and rewarding long-term career within the property industry Highly Organised Target Driven Computer Literate If you are interested in this Sales & Letting Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Our client has a vacancy for a 4 on 4 off nights role (Apply online only) The role is located around Heathrow and is paying a salary up to £47k We are looking for experienced Operations professionals who are fully conversant with managing end-to-end import and export movements, with a particular emphasis on exports, across both air and road freight. Key requirements include: Experienced with completing all functions of end-to-end AOG (Aircraft on Ground) shipments and the associated service requirements Strong operational experience (exports being the main focus) Customs entry experience would be advantageous, although this can be taught to candidates with solid industry knowledge Excellent communication and customer service skills Ability to respond quickly and professionally to customer emails and operational requirements Minimum 5–7 years of industry experience with significant exposure to aerospace export operations (AOG, engines, aircraft parts, hazardous goods). Educated to a good standard of GCSEs with Maths & English level 5/C preferred. A good standard of general computer skills – (knowledge in Microsoft Office; Word, Outlook, PowerPoint, Excel would be advantageous.) Must be able to perform in a fast pace / high volume work environment. Exercises judgment within defined procedures and practices CargoWise software experience a plus. Duties Include: Demonstrate ability to recognize process improvement opportunities and effectively communicate, implement change. Resolves non-routine problems with specialised knowledge Must be able to perform in a fast pace / high volume work environment. Exercises judgment within defined procedures and practices Required to work hours other than the set shift hours to facilitate the completion of required work or resolve critical issues. Must be available for occasional on-call duty. Ability to work both collaboratively and autonomously in the work setting. A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role. Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently. Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture! Maintain a high level of professionalism along with extreme discretion with all information at all times

About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? NJC Employer - annual pay reviews and increases Hybrid working 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job To provide efficient, high-quality coordination and administration of the Group’s learning and development activity, including day-to-day management of both learning management systems, Hive and Learning Pool. The role ensures training is scheduled, recorded and reported accurately and on time, so that the L&D Business Partner and L&D Compliance Trainer can focus on strategic partnering, learning design and compliance delivery. Working closely with the L&D Business Partner and L&D Compliance Trainer, the role is the first point of contact for L&D queries across all business areas, supporting a culture of continuous learning and helping the Group meet its statutory and mandatory training obligations. Key Responsibilities include: Act as the day-to-day administrator for Hive and Learning Pool, including user set-up, enrolments, course uploads, permissions and leaver housekeeping. Maintain accurate and consistent learner records across both platforms, reconciling data between the two systems. Resolve user access and system queries, escalating to system providers where required. Support system updates, testing and the rollout of new courses, modules or functionality. Produce user guides and support managers and employees to use the systems confidently. Coordinate the end-to-end logistics of face-to-face and virtual training, including venues, trainers, equipment and resources. Manage course bookings, joining instructions, attendance registers, cancellations and waiting lists. Maintain the L&D training calendar across all business areas and sites. Liaise with external training providers, obtaining quotes, raising purchase orders and processing invoices in line with Group procurement procedures. Coordinate induction and onboarding training for new starters. Working with the L&D Compliance Trainer, track completion of statutory, mandatory and role specific training against the Group’s training matrix. Monitor licence, certificate and qualification expiry dates and send timely reminders to employees and managers. Maintain accurate training records to support internal and external audits and contract compliance requirements. Produce regular reports on training completion, compliance, attendance and spend for managers, the People Team and senior leadership. Collate and summarise course evaluation feedback to support continuous improvement. Track L&D budget spend and maintain accurate records of training costs. Ensure L&D data is accurate, secure and handled in line with UK GDPR. Support the administration of apprenticeship programmes, including liaison with training providers and maintaining apprenticeship account records. Support the L&D Business Partner with programme delivery, including preparing materials, communications and engagement campaigns. Act as the first point of contact for L&D queries from employees and managers, including management of the L&D inbox. Build effective working relationships with managers across Services, Recycle, Greenspace, Leisure and Homes. Identify and implement improvements to L&D processes, reducing manual administration and duplication across systems. Experience and Qualifications required Essential: GCSE (or equivalent) in English and Maths at grade C/4 or above. Experience in an administrative or coordination role, ideally within L&D, HR or a training environment. Experience of using a learning management system or similar database to manage records and produce reports. Evidence of continued professional development. Excellent organisational and time management skills, with the ability to manage competing priorities. High level of accuracy and attention to detail. Strong IT skills, including Microsoft Office (particularly Excel) and confidence learning new systems. Clear and professional written and verbal communication skills. Customer focused approach, with the ability to build effective relationships at all levels. Ability to handle information with discretion and maintain confidentiality. Proactive, with a continuous improvement mindset and the ability to work on own initiative Desirable: CIPD Level 3 Certificate in People Practice or Learning & Development (or working towards). Level 3 qualification in Business Administration or equivalent. Experience administering Hive, Learning Pool or more than one LMS at the same time. Experience of tracking statutory and mandatory training in an operational, multi-site organisation. Experience of apprenticeship administration or liaising with external training providers. Data reporting and analysis skills. Understanding of UK GDPR as it applies to training records. Experience of working in a multi-site role. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Think Specialist Recruitment are delighted to be recruiting for a successful and growing B2B professional services business who are looking for a proactive and organised Marketing Executive to join their team. This is a fantastic opportunity for someone with around 2 years marketing experience who is looking to broaden their skills across campaign management, content creation, events and business development support. You'll play a key role in driving lead generation and supporting the delivery of engaging marketing initiatives. Location - Pinner Salary - £32,000 - £35,000 depending on experience Hybrid working with 3 days in and 2 from home Some of the duties will include: Coordinate and deliver multi-channel marketing campaigns Create engaging content including blogs, newsletters, case studies and social media posts Manage website updates and marketing materials Support webinars, events and industry exhibitions Assist with lead generation and business development activity Maintain CRM and marketing databases Monitor campaign performance and produce reports Liaise with external suppliers and provide general marketing support The successful candidate: Around 2 years experience in a marketing Excellent written and verbal communication skills Strong organisational skills and attention to detail Knowledge of digital marketing and social media platforms Confidence using Microsoft Office, particularly Excel and PowerPoint Experience within a B2B environment Knowledge of HubSpot or another CRM platform Experience updating website content Familiarity with email marketing platforms and Google Analytics Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Airfreight Route Manager - Hayes Think Specialist Recruitment are working with a leading global freight forwarder to recruit a Route Manager for their UK airfreight team. You'll deliver procurement and carrier management strategies that balance cost, capacity and service, working closely with operations teams, stations, gateways and airline partners. This is a commercial role rather than an operational one. You'll secure the best pricing, protect capacity, manage airline relationships and give the wider UK network the market insight it needs to win and deliver business. This position is a fully office based role working in our clients Hayes site, on offer is a salary from £40k+ per annum dependent on experience which could see the successful candidate secure a salary in the late 40's, along with an annual bonus scheme. The role Deliver the airfreight procurement strategy, supporting the airline relationships that sit behind it Secure the best pricing through contract and spot buying Plan consolidations and protect capacity, working directly with operations and stations Optimise consolidations and control volume paid Take commercial ownership of gateway shipments, consolidations and some back-to-back shipments Define and manage internal rates Analyse the market and customer demand to balance supply and demand Monitor carrier performance using internal reports and take corrective action locally or escalate where needed Provide market information, guidance and support to the wider UK network Make sure all activity meets compliance and code-of-conduct requirements, including anti-corruption Contribute to the continuous improvement programme About you Strong commercial understanding of the airfreight industry, with around five years' experience preferred Excellent negotiation skills, with a track record of securing results with carriers or suppliers Excellent communication skills, internally and externally Good operational understanding of how airfreight moves, and the confidence to challenge when needed Able to build strong relationships with suppliers and colleagues A strong problem solver and results driven, with a positive "can do" attitude Customer focused, and a good team player Good IT awareness, with confidence in analysing performance data and reports Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds and Bucks. We specialise in permanent, temporary and contract recruitment across administration, customer service, HR, finance, sales support, marketing and IT support

Maintenance Coordinator / Repairs Scheduler Location: Harrow Salary: £30,000–£32,000 DOE Job Type: Full-time, Permanent | Office-based About the Role We are recruiting for an established plumbing, heating and building maintenance company seeking an experienced Maintenance Coordinator / Repairs Scheduler to join its busy operations team. The successful candidate will coordinate engineers, manage maintenance appointments and ensure reactive repairs and planned works are completed efficiently. Key Responsibilities Schedule and manage daily diaries for plumbing, heating and maintenance engineers. Coordinate reactive repairs, emergency call-outs and planned maintenance (PPM). Liaise with customers, residents, tenants, engineers and contractors. Book appointments, arrange access and manage last-minute scheduling changes. Monitor jobs from initial enquiry through to completion, including follow-on works. Handle customer complaints, delays and service enquiries professionally. Order materials, coordinate parts and support purchase orders and invoicing. Maintain accurate job records and monitor service levels and KPIs. Requirements Previous experience in repairs scheduling, maintenance coordination, engineer planning or a similar role. Experience within plumbing, heating, facilities management, property maintenance or social housing is desirable. Strong customer service, communication and organisational skills. Confident managing busy engineer diaries and multiple priorities. Good Microsoft Excel skills and experience using CRM or job management systems. Ability to work under pressure in a fast-paced environment. Salary & Benefits £30,000–£32,000 per annum. Opportunity to join an established and growing business. Varied role within a busy maintenance operations team. Working Hours Monday to Friday April–September: 8am–5pm October–March: 8am–6pm One-hour unpaid lunch break

Royal Mail Postal Delivery Drivers Wanted | £13.69 per Hour | Weekly Pay | Immediate Starts Available Postal Delivery Driver Location: Greenford Contract Type: Temporary / Seasonal Assignment Pay Rate: £13.69 to £16.24 per hour Hours: 30-40 hours per week Working Pattern: Monday to Friday, with weekend availability required Shift Times: Various shift patterns available Join Royal Mail This Peak Season Pertemps are proud to be recruiting on behalf of Royal Mail for enthusiastic and reliable Postal Delivery Drivers. This is a fantastic opportunity to join one of the UK's most trusted and recognisable organisations during its busiest time of year. Whether you're looking for seasonal work, enjoy being active outdoors, or thrive in a customer-facing role, this could be the perfect opportunity for you. As a Postal Delivery Driver, you'll play an important part in keeping communities connected by delivering letters and parcels safely and efficiently to homes and businesses across the local area. What You'll Be Doing Starting your day at the local Royal Mail Delivery Office, sorting and preparing mail for delivery Loading your vehicle and setting off on your planned delivery route Delivering letters and parcels safely and efficiently to homes and businesses Using a handheld PDA device for navigation and delivery tracking Providing excellent customer service and representing Royal Mail professionally within the community Please note, this is a physically demanding role which involves walking up to 20,000 steps per day, as well as lifting and carrying mail bags and parcels. What We're Looking For Full UK manual driving licence held for a minimum of 6 months No more than 6 penalty points A positive, customer-focused attitude Strong reliability and time-management skills Ability to lift and carry parcels and mail bags Comfortable working outdoors in all weather conditions Previous delivery experience is beneficial but not essential / Full training provided Why Join Us? Competitive pay rate of £13.69 to £16.24 per hour Weekly or Monthly pay through Pertemps Ongoing work available through the remainder of 2026 Opportunity to work with one of the UK's leading delivery and logistics organisations Full training and support provided Dedicated support from your local Pertemps team Potential for additional hours during busy periods Gain valuable experience with a nationally recognised brand Ready to get behind the wheel and be part of Royal Mail's delivery team? Apply now to secure your place on assignment with Royal Mail through Pertemps. Please note: Following your application, you will receive a WhatsApp message from our AI-powered recruitment assistant to help us process your application quickly. Suitable candidates will then be contacted directly by a member of the Pertemps team to discuss the role and next steps

Graduate Sales Support Executive Uxbridge | Permanent | Full-time Looking for your first serious commercial career opportunity? Are you a bright, ambitious graduate with some office, administration or customer service experience who is ready for a role where you can really learn, develop and become an important part of a business? We are recruiting for an established and successful company in Uxbridge that is looking for someone with potential. You don't need years of experience. What matters more is that you're switched-on, professional, naturally good with people and eager to learn. . You'll work closely with experienced team, supporting a portfolio of business customers and gradually develop a strong understanding of the complete commercial process – from quotations and pricing through to orders, projects, purchasing, deliveries and customer account support. For the right person, it's an excellent opportunity to build a long-term career within a commercial environment. What will you be doing? You'll become an important point of contact for customers and provide day-to-day support to the sales and account management team. Your responsibilities will include: Building strong relationships with business customers and responding to their enquiries. Preparing quotations and pricing information. Managing customer orders from initial enquiry through to successful delivery. Helping with tenders, pricing exercises and customer proposals. Keeping customers informed and making sure they receive an excellent level of service. Coordinating with suppliers and internal departments to ensure orders run smoothly. Producing customer reports and analysing information using Excel. Maintaining accurate customer and CRM information. Investigating queries and finding solutions when things don't go according to plan. Learning about products, customers and the wider commercial operation. Taking on greater responsibility as your knowledge and confidence develop. Who are we looking for? We're particularly interested in candidates at the early stages of their career who can demonstrate genuine potential. You could be a recent graduate with some office, retail, hospitality or customer-facing experience, or perhaps you're already working in your first commercial role and feel ready for something with greater development opportunities. You'll ideally have: A degree or equivalent level of education. Some previous office, administration, customer service or commercial experience. Excellent communication skills and a confident telephone manner. A genuinely customer-focused approach. Strong attention to detail. Good numerical and analytical ability. Confidence using Microsoft Office, particularly Excel. The ability to organise your workload and manage several priorities. A proactive attitude – you'll ask questions, use your initiative and want to understand how things work. * The maturity and professionalism to communicate with business customers. Most importantly, we're looking for someone who is bright, personable, curious and keen to progress. You won't be expected to arrive knowing everything. You'll receive support while you learn the business, but you'll need the enthusiasm and ability to absorb information quickly and gradually take ownership. Why consider this opportunity? This could be a particularly good move if you've completed your degree and are now looking for a role that gives you genuine commercial experience rather than simply another administrative job. You'll gain exposure to customer account management, sales, pricing, purchasing, projects and business operations while working alongside an experienced team. There is plenty to learn and scope to develop as you prove yourself. If you're ambitious, commercially curious and looking for an opportunity where your potential will be recognised, we'd really like to hear from you. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful

Sales Operations Administrator Location: Uxbridge Job Type: Permanent Salary: (phone number removed) About the Role Our client, a leading organisation within the manufacturing sector, is looking to recruit a highly organised and proactive Sales Operations Administrator to support their busy sales team. This is a varied role where you will act as the key link between customers, sales, production, and internal departments, ensuring orders are processed efficiently and customers receive an exceptional service throughout the sales journey. Key Responsibilities Order Management Process and manage customer orders accurately using the ERP system. Monitor orders from receipt through to delivery. Resolve order queries and discrepancies quickly and effectively. Customer Service & Sales Support Act as the main point of contact for customer enquiries. Liaise with internal departments to ensure customer requirements are met. Support the sales team with customer information, reporting, and meeting preparation. Assist with customer visits, showroom appointments, and sales activities. Reporting & Administration Produce and maintain sales reports and data analysis. Ensure customer and sales information is kept accurate and up to date. Respond to requests for sales data and performance information. Prepare presentations, spreadsheets, and supporting documentation. Sample & Project Coordination Coordinate product samples and track requests. Work closely with production and design teams to ensure deadlines are met. Monitor outstanding actions and follow up where required. About You Previous experience within Sales Administration, Sales Support, Customer Service, or Sales Operations. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and accuracy. Confident user of Microsoft Office, particularly Excel. Strong communication and relationship-building skills. Experience using ERP systems would be advantageous but is not essential. Proactive, adaptable, and solution-focused approach. What's on Offer? Permanent role within a growing and successful business. Varied position with exposure to sales, customer service, and operations. Supportive team environment. Excellent opportunity for career development.Interested? Apply today to join a dynamic business where you'll play a key role in supporting sales operations and delivering outstanding customer service. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Credit Controller Location: Uxbridge office, 2 days WFH) Salary: £30,400+ bonus up to 40% (OTE £42k) We are looking for a Credit Controller who will start at our clients vibrant Uxbridge office. You will enjoy a hybrid working model—spending just 3 days in the office and 2 days working remotely! This unique role suits someone who thrives on change, growth, and development. About the Role: As Credit Controller, you’ll play a key role in ensuring overdue debt is collected promptly, accounts are reconciled, and strong relationships are built with clients. We need someone who can thrive in a dynamic environment and enjoys collaborating with the wider team to keep everything running smoothly. Key Responsibilities: Manage overdue debt collection and liaise daily with clients to ensure credit terms are met. Raise credits, manage reconciliations, and follow up with authorisations to maintain accuracy. Create and monitor account action plans to achieve effective collections. Participate in monthly meetings to strategise and decide next steps for overdue accounts. Maintain up-to-date customer account records. Assist with litigation processes, including issuing court summons, in line with regulatory requirements. About You: We're seeking a proactive individual with excellent communication skills and a focus on providing great customer service. You should have strong numeracy skills and an organised approach to your work. Skills & Experience: Previous experience in a credit control role, preferably in a fast-paced setting. Strong literacy and numeracy skills. Intermediate skills in MS Excel and familiarity with customer databases. Strong organisational skills and the ability to work independently as well as part of a team. Confident communicator with the ability to build strong relationships with clients. What’s In It for You? Salary: £30,400 per annum with the opportunity to earn a bonus of up to 40% for meeting targets (OTE £42k). Flexible Work Arrangement: Hybrid working 2days in the office and 3 days working remotely. Benefits: Life insurance, personal accident insurance, pension scheme, sick pay, and more. Q` Apply Now: This is your chance to be part of a dynamic team during an exciting period of expansion. If you're an experienced Credit Controller looking for a role that offers both immediate impact and long-term growth, apply today! If you’re interested in this role, please submit an up-to-date CV. Due to the high volume of applications, if you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice. Keywords: Credit Controller, Accounts Receivable Specialist, Debt Collection Officer, Finance Administrator, Collections Coordinator, Credit Control Specialist, Client Accounts Assistant, Cash Collection Specialist, Uxbridge, Central London, Victoria, Hybrid Working, Financial Control, Debt Management, Credit and Risk Analyst, Ealing, Wembley

Customer Services & Sales Support Representative Job Type: Permanent, Full Time Salary: £26,000 - £30,000 per annum, depending on experience, plus 10% annual bonus Location: Uxbridge area (hybrid) Hours: Monday to Friday Are you passionate about delivering outstanding customer service and looking to join a friendly, supportive business where your contribution really matters? We are recruiting on behalf of our client, a successful and growing specialist distributor, for a Customer Services & Sales Support Representative. This is an excellent opportunity to join a small, family-friendly team where you'll enjoy a varied role, genuine responsibility and the chance to build a long-term career within a collaborative working environment. Working closely with customers, suppliers and colleagues, you'll play a key role in ensuring enquiries, orders and after-sales support are handled efficiently while maintaining the highest levels of customer service. Why Join? Salary of £26,000 - £30,000, depending on experience. 10% annual performance bonus. Be part of a small, welcoming and family-friendly team. Excellent company benefits including pension, hybrid working- 3 days in the office, company events and on-site parking. The Role Provide professional support to customers via telephone and email. Process customer orders, enquiries and sales support requests accurately. Manage returns, replacement orders, refunds and exchanges. Resolve customer issues quickly, offering practical solutions where required. Investigate and respond to customer complaints, ensuring a positive outcome. Liaise with suppliers, logistics partners and internal departments to keep customers updated. Escalate recurring issues and help identify improvements to service. Produce clear, professional email correspondence and maintain accurate customer records. The Ideal Customer Services & Sales Support Representative Will Have Previous customer service experience within a commercial business environment is essential. Excellent written and verbal communication skills, with the ability to compose professional emails independently. Strong organisational skills and the ability to manage multiple priorities. Good IT skills and confidence using business systems. A positive, proactive and customer-focused approach. Experience in a sales support or order processing environment would be advantageous. * Knowledge of technical products such as networking, point-of-sale, Auto-ID or similar equipment would be beneficial but is not essential. This role would suit someone who enjoys building relationships, solving problems and working as part of a close-knit team where everyone contributes to the success of the business. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Customer Services Representative, Customer Service Advisor, Sales Support, Sales Administrator, Customer Support, Order Processing, Customer Care, Customer Services Coordinator, Uxbridge jobs, West London jobs

Employer Relations Advisor - On-site - Wembley - Monday to Friday- Our client, based in Wembley is recruiting for a permanent employee to be welcomed into their team ER Advisor is a pivotal role in our People and Culture team where you will play a key role in providing support and administration to managers on P&C related matters across the business along with supporting the People and Culture Generalist and People and Culture Manager. To provide guidance, support, and coordination in the consistent and effective application of HR policies, procedures and practices of the People and Culture department in line with employment legislation and British Security standards (BS7858). Managing sensitive and confidential matters and protecting the security of information, data and files. Duties and Responsibilities Lead on any ER related correspondence Lead on Transfer of Undertakings (TUPE) process for all sites Support with note taking at ER meetings for example, investigations, probations, disciplinary, grievance meetings, etc. Processing and ordering uniform allowance requests Dealing and processing employee portal queries Responding and supporting to queries within the People and Culture mailbox Making sure all employee change of details are processed Administering the leaver process for all employees SIA chasing and updates – ensuring all individuals renew their SIA licences in a timely manner Supporting and processing all types of family leave (maternity, paternity, adoption) Following and administering the absence process Supporting the Long-Term Sick employees through welfare calls and Occupational Health referrals Ensuring all Return to Works meetings are completed and filed correctly Maintaining electronic filing system for company personnel files Monitor and action employee’s visa/work permits on a regular basis using the applicable HR tracker Carry out Home Office checks where applicable Arranging DBS (CRB) checks as and when required by Clients Support the department with any Audits (ACS, ISO, NSI) Sending reminders and following up with all interim and full-term probation reviews Support with the Advice & Counselling process Support with maintaining all Training ensuring this is administered through iHASCO portal, First Aid courses are booked, and everything is tracked correctly Administer the SIA reimbursement process Ensure all employees hold an ID card, and reissuing expired cards Process all loans/advance requests, ensuring the correct approvals are sought before processing Administering eye care vouchers for DSE users Processing CVF’s (pay increases) and EVFs (contract variations) Processing and supporting with the SIA watchlist on Fridays Accountable for monthly payroll process for all employees Statistical Information Provide insights and compile relevant ER statistics for monthly Board reports (for example: TUPE, redundancy and restructures, investigation, disciplinary, appeals, grievances, client removals, absence, etc) Maintaining statistical information including accuracy of information On-boarding/ Recruitment/ Audits Support the People and Culture Assistant and People and Culture Manager with security screening and recruitment as and when required Understand the BS7858 standard and screen in line with this Customer Relations create and maintain a sound working relationship with colleagues, the management/operations team and across the Company as a whole Liaising with other departments and with Company clients as and when needed Ensure adherence to the Company’s HR policies and procedures and providing guidance where necessary Experience/Knowledge Previous ER experience intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email Benefits: A competitive wage Retail deals and discounts 24/7 GP telephone consultation Pension scheme Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover Length of service awards Employee Recognition Awards Tech scheme and Cycle to work scheme Company Sick Pay Company advances and loans Career progression: training and development opportunities Diverse and inclusive working environment

Team Leader We are very excited and proud to be able to offer this position and an opportunity to join such a prestigious client who is exclusively working with Accord Appointments Ltd for this new project. The scope for career progression in this organisation is incredible, with a high staff retention and multiple success stories of growth within the business gives it a real family feel to the business. You will have individual development growth programmes with supportive teams to help you succeed. This is the platform to really make a difference to you and other people. Are you a people-focused leader who loves developing talent, celebrating success and turning challenges into opportunities? We’re looking for an ambitious Team Leader to join our team and lead a group of Mentors supporting young people. This is a role where your leadership will have a double impact — you’ll help your team grow in confidence and capability while giving them the support and direction they need to change young people’s lives. You’ll be the person your team looks to for energy, support, challenge and inspiration: Lead, coach and develop a team of Mentors and Programme Coordinators. Create a positive, ambitious culture where people feel valued and motivated. Help your team turn great intentions into measurable results. Use performance data and insight to spot opportunities and keep everyone moving forward. Coach through regular one-to-ones, observations, feedback and development conversations. Make sure participants receive the right support at every stage of their journey. Build strong relationships with employers, business and local partners. Share ideas and best practice to continually improve the service. Recognise great performance while confidently addressing challenges when they arise. Champion inclusion, safeguarding, quality and outstanding participant experiences. Key Skills & Experience You’ll have experience leading, coaching or supervising people, ideally within employability, youth services, customer service, welfare-to-work or another target-driven environment. Candidates that have experience in coaching, mentoring, employment, recruitment, resourcing, youth work, education, training or a similar type of support role then you will have in this job. More importantly, you’ll be someone who: Gets the best out of people and genuinely enjoys developing others. Leads with confidence, empathy and accountability. Knows how to motivate a team through challenges and change. Enjoys achieving targets but never loses sight of the people behind the numbers. Confident making decisions and solving problems. Uses data to understand performance and drive improvement. Builds trust quickly with colleagues, employers and partners. Is organised, resilient and ready to make things happen. Knowledge of employability, youth employment or the local labour market would be a bonus. You’ll have the opportunity to develop people, influence performance, introduce new ideas and create a team culture where success is shared and celebrated. This is an office-based role with regular travel across the local area

B2B Commercial & Social Housing Operations Manager Location: Harrow, London Salary: £35,000–£45,000 DOE Job Type: Full-time, Permanent | Office-based About the Role We are recruiting for an experienced Operations Manager to join a growing plumbing, heating and building services company in Harrow. This is a hands-on management position overseeing office-based operations across social housing maintenance contracts and B2B commercial clients. You will manage teams, coordinate repairs and maintenance services, monitor operational performance and ensure excellent service delivery. Key Responsibilities Manage and support customer service, scheduling and operations teams. Oversee reactive repairs, planned maintenance (PPM) and commercial works. Monitor engineer schedules, outstanding jobs and follow-on works. Ensure housing association SLAs and KPIs are consistently achieved. Manage escalated customer complaints and client relationships. Oversee quotations, purchase orders, costs, WIP and invoicing. Produce operational reports and monitor performance using Excel. Improve processes and ensure smooth day-to-day operations. Liaise with engineers, contractors, housing associations and commercial clients. Participate in an out-of-hours escalation rota. Requirements Previous operations or team management experience within social housing repairs, property maintenance, facilities management or building services. Experience managing scheduling, customer service or repairs teams. Good understanding of reactive maintenance, PPM and plumbing, heating or M&E services. Strong knowledge of SLAs, KPIs and operational performance. Excellent communication, leadership and problem-solving skills. Commercial awareness, including quotations, costs and budgets. Strong Microsoft Excel and reporting skills. Full UK driving licence

Join Gilmartins as an Elite Operative – Earn £50,000 Basic Plumber Multi Trader Working across North West London We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding — and we are looking for the very best operatives in the industry to join us as an Elite Operative. This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across North West London (properties are in Barnet, Harrow, Ealing, Camden, Wembley, Westminster, Hounslow and Hammersmith - must be willing to work in all areas) in the following trade: ·Plumber Multi Trader with basic carpentry & electrics, patch plastering and tiling skills £50,000 BASIC SALARY We are offering: £50,000 basic salary Permanent, full-time employment, monthly pay Company van & fuel card for business use only (no personal use permitted) PDA & branded uniform Long-term job security with stable, local workstreams Career progression opportunities What Makes a Gilmartins Elite Operative Different? We are looking for operatives who: Take pride in delivering high-quality work Deliver excellent customer service Complete jobs right first time Work professionally and safely at all times Communicate effectively with tenants and office teams Support and mentor other operatives Maintain excellent attendance and timekeeping Respect company vehicles, materials, and equipment Represent the business professionally every day This Role Is NOT for Everyone The Elite Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicle Follow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: Proven experience within social housing reactive maintenance Relevant trade qualifications where applicable Full manual driving licence – no automatic vans available Strong communication skills Experience working in occupied properties Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business — and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded. Hours of work are Monday to Friday 8am - 5pm with 1 Saturday or Sunday in 4 required on a rota basis, as required once every 4 weeks. On call from Monday to Sunday, 5pm to 1am (£35-£50 per call out)

Are you ready to take the next step in your career and make an impact in the dynamic world of freight forwarding sales & business development? We’re seeking a driven and innovative Senior Business Development Manager (Air Freight / Time-Critical) to join our forward-thinking team working remotely across the United Kingdom! If you’re passionate about building relationships, driving growth, and shaping the future of logistics, we want to hear from you! Client Details Our client is a growing SME leader in the air freight, aerospace and time-critical forwarding markets, committed to delivering exceptional service and innovative solutions to their clients. Their culture thrives on collaboration, creativity, and a shared vision for success. They are rapidly looking to expand their reach and influence development of their freight forwarding product within the United Kingdom! The business currently employs over 1,400 colleagues, based in over 6 countries globally! Overall the company has an annual turnover in excess of £450m and is a rapidly expanding across the air, sea and road freight forwarding markets. The role will be based remotely with a desire for the successful candidate to travel to either Heathrow or Birmingham twice a month. Job Description As a Senior Business Development Manager (Air Freight / Time-Critical) you will be at the forefront of our growth strategy, focusing on identifying new business opportunities and nurturing client relationship. The role will report into our UK Freight Regional Director and you will be responsible for the following areas of responsibility across the United Kingdom: You will target account and sales revenue growth across the UK within the freight forwarding market (air freight, time-critical, aerospace), alongside the generating a wide range of revenue from B2B sales. Strategic Development: Crafting and executing innovative business development strategies to penetrate new markets and expand our customer base. You will analyse competitive landscapes and identify trends to position our services effectively. Client Relationship Management: Building and maintaining strong, long-term relationships with existing clients, understanding their needs, and ensuring our solutions meet their expectations. Regular check-ins and proactive communication will be key to fostering loyalty and satisfaction. New Business Acquisition: Actively prospecting and pursuing new business opportunities through networking, cold calling, and attending industry events. You will identify key decision-makers within target organizations and create tailored proposals to win their business. Market Analysis: Conducting thorough market research to identify emerging trends, competitor activities, and potential areas for growth. You will leverage this data to refine strategies and capitalize on opportunities ahead of the competition. Sales Presentations and Negotiation: Preparing and delivering compelling presentations to prospective clients that clearly outline the value of our services. You will also negotiate contracts and agreements to secure profitable deals while maintaining strong client relationships. Industry Networking: Representing the company at industry conferences, trade shows, and networking events to enhance our brand presence and identify new business leads. Building a robust professional network will be crucial to your success. The Ideal Candidate The successful Senior Business Development Manager (Air Freight / Time-Critical) will have an expansive background in international freight & logistics sales and will have the following skills & experience: A passion for sales and business development, ideally with 5+ years' experience in freight forwarding or logistics. Past experience in selling air freight, aerospace, AOG or time-critical solutions The ability to generate large scale monthly revenue from new business, alongside a proven track record in an air freight field Strong communication and interpersonal skills to build lasting relationships through face-to-face or virtual contact. A proactive and results-oriented mindset with a track record of meeting or exceeding sales targets. A team player who thrives in a fast-paced, dynamic environment. Ability to work fully remotely in the UK, with the desire to travel to a head office function, either Heathrow or Birmingham twice a month. What's On Offer? £70,000-£85,000 Inclusive £5,000-£8,000 car allowance. Enhanced bonus package / commission (uncapped) dependent on GP revenue growth. 33 days annual leave. Access to a growing career ladder and mentoring. World-class training & development within a leading business. * Private healthcare allowance

Mobile Vehicle Technician providing servicing, maintenance and repair, via pre-booked appointments, at customers home address or place of work. This is a new and specialist division for the number one national breakdown company in the UK, with over 15 million members. Must have right to work in the UK status. Location: Shepherd's Bush Pay / salary: £45,378 (inclusive of LWA) OTE: In Excess of £57,000 Job type: Permanent / Full time role Shift and schedule for the Mobile Technician role Home based, working 40 hours per week, across 5 days (Monday to Saturday) 8am – 8PM, working 1 in 4 Saturdays. 1 day of overtime per month = £3,000 additional per year; 2 days of overtime per month = £5,000 additional per year, completely optional – more flexibility, more reward. Benefits for the Mobile Technician role Overtime – flexible and optional overtime, earn up to £5000 per year. Bonus scheme – based on productivity and quality, earn up to £6000 per year. 23 days plus bank holidays (rising to 25 with service). Up to 6.5% matched pension contributions. Life Insurance cover up to 4x your salary. Access to a broad range of career progression opportunities and industry leading training Colleague share scheme. Car salary sacrifice scheme?– includes electric vehicle options after 12 months. Wellbeing support?24/7. Free breakdown cover for your household. Job Responsibilities for the Mobile Technician role Servicing and repairing vehicles (including EVs) customer selected location e.g. driveway, office car park. Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. Use diagnostic tools and software to identify and resolve complex issues. Communicate with customers about vehicle issues and repair recommendations. Payment handling through card transactions. Keep up to date with the latest automotive technology and repair techniques. Keep accurate records of all work performed and parts used. What you'll need to be considered for the Mobile Technician role Must have a minimum of Level 2 in light vehicle maintenance and repair or ideally Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent) Must have a minimum 2-year post-qualification hands on experience with vehicles. Either in a workshop or mobile vehicle type role. The ability to work independently, make decisions on the go, and follow procedures. A customer-focused approach Must have a full UK driving licence - max 6 points, no bans If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Robert Samuels - Octane Recruitment RSVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch. TPBN1_UKTJ

Please note this is a 1 year FTC* About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why Join Lampton Services? We offer annual pay reviews and incremental pay increases Hybrid Working 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job To deliver an effective planning and administrative function supporting maintenance, planned works, repairs and property-related services. The postholder will coordinate workforce scheduling, manage operational systems, and act as a key liaison between residents, clients, contractors, suppliers and internal teams to ensure that all works are delivered on time, efficiently and to a high standard of customer satisfaction. The role is pivotal in ensuring seamless service delivery through proactive scheduling, effective communication, strong organisational skills and continuous improvement of processes. Key Responsibilities: Utilise IT systems to create and manage job orders, schedule appointments, and maintain workforce diaries. Implement dynamic work scheduling, planning activities in advance and adjusting in real time to maintain productivity and meet performance targets. Ensure operatives have a full and balanced workload, reallocating work where required and integrating emergency and urgent repairs. Monitor team and trade capacity to ensure emergency, urgent and routine works are delivered within target timescales. Arrange follow-on works for multi-trade jobs, ensuring clear communication with residents regarding duration and appointments. Follow up out-of-hours emergencies to ensure completion information is recorded and further works arranged where required. Support pre-inspection and post-inspection diary management for maintenance officers and supervisors. Communication & Customer Service Act as first point of contact for residents, leaseholders, clients, suppliers and contractors. Provide clear, accurate and timely information regarding job status and appointments. Proactively contact residents to reschedule appointments where required and minimise appointment failures. Maintain active communication with field operatives to resolve disruptions and prevent unproductive time. Assist in responding to complaints, councillor enquiries and service-related queries. Deliver a consistently high standard of customer care aligned to organisational values. Administration & Systems Maintain and update electronic and manual systems including job orders, status changes, variations and appointment amendments. Prepare project files and documentation prior to commencement of works. Support onboarding of third-party contractors and suppliers in line with procurement procedures. Provide administrative support to meetings, projects and operational activities. Ensure compliance with Health & Safety regulations and company policies Support organisational change initiatives within the planning and administration function. Performance & Continuous Improvement Identify risks to service delivery early and escalate where appropriate. Monitor scheduling performance and contribute to achieving 100% on-the-day completion targets. Suggest improvements and innovations to enhance operational efficiency. Work collaboratively across departments to ensure cohesive processes and service excellence. Undertake any duties consistent with the objectives of the role. Previous Experience and Skills Required: Essential Proven experience in work planning, scheduling or project administration within a maintenance or property environment. Experience using scheduling tools and IT systems to manage diaries and workforce activity. Strong customer service experience within a fast-paced environment. Excellent IT skills including MS Office (Word, Excel) and relevant planning software. Ability to prioritise workload and work under pressure while maintaining accuracy. Strong communication skills (written and verbal).Desirable Experience within a social housing repairs environment. Understanding of construction trades, materials and maintenance processes. Knowledge of systems used in housing repairs and maintenance. Awareness of relevant building and housing regulations (e.g., Decent Homes Standard, H&S, Fire Safety, Asbestos). Relevant vocational qualification (Apprenticeship / NVQ Level 2–3 or equivalent experience). Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Title: Project Coordinator Location: Uxbridge Salary: £27,000-£28,000 per annum Job Type: Full-time, Permanent Working Arrangement: Hybrid About the business: Would you like to join a packaging business where creativity, storytelling, and brand impact sit at the heart of everything they do? This is a packaging company that believes powerful packaging doesn't just protect products-it connects brands with consumers in a way that is engaging, memorable, and commercially impactful. Purpose of a Project Coordinator: Are you highly organised, detail-oriented and passionate about delivering excellent service? We're looking for a proactive Project Coordinator to join our team in Uxbridge on a full-time, permanent, hybrid basis. Working closely with our global production hubs, onsite project delivery teams and account management colleagues, you'll play an important role in coordinating artwork projects, keeping workflows on track and ensuring deadlines are met. You'll help maintain accurate project information, facilitate effective communication and ensure a seamless service for our clients. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working collaboratively and takes pride in delivering high-quality results. Key Responsibilities of a Project Coordinator: Build strong relationships with clients and internal stakeholders through proactive support and effective communication. Be approachable and responsive, helping to resolve queries and challenges efficiently. Understand client requirements and priorities, maintaining a strong focus on customer satisfaction. Demonstrate commercial awareness when coordinating projects and supporting client needs.Project Coordination and Management Coordinate artwork projects following the initial briefing from the Project Manager, ensuring tasks are managed accurately and consistently. Maintain clear, accurate and up-to-date project information across relevant management systems. Ensure effective communication between studio teams and onsite Project Delivery Managers. Keep client-facing project management systems updated with the latest project progress. Ensure supplier and printer information is available to enable artwork production and release. Monitor project progress, manage competing priorities and help ensure deadlines are achieved. Follow established procedures and quality standards, contributing to continuous improvement.Information and Production Management Maintain accurate client and project information to support Project Managers and Account Managers. Work closely with production hubs and Project Managers to coordinate workloads and keep projects moving efficiently. Identify potential delays, challenges or risks and escalate them promptly to the appropriate person. Ensure relevant stakeholders have the information they need to deliver projects successfully. Contribute positively to the team's quality, social and environmental objectives.Skills and Experience needed for a Project Coordinator: To succeed in this role, you'll have: Excellent organisational and time-management skills, with the ability to multitask and manage competing priorities. Strong written and verbal communication skills. Excellent attention to detail and a commitment to accuracy. A proactive, flexible and solutions-focused approach. The ability to work independently and collaboratively as part of a team. A professional, approachable and trustworthy manner. Good commercial awareness and a commitment to excellent client service. Strong IT skills, including Google Workspace, Microsoft Office and Adobe Acrobat.Experience in project coordination, artwork management, print production, studio operations or a similar administrative role would be beneficial. Salary and Benefits Alongside a competitive salary of £27,000-£28,000 per annum, we offer a range of benefits designed to support your wellbeing and work-life balance. Profit-sharing bonus scheme: Participation in the EPSS bonus scheme. Extra birthday holiday: An additional day of annual leave to celebrate your birthday. Additional annual leave: The option to purchase up to five extra days of holiday per year. Paid volunteering leave: Up to two paid days each year to support causes that matter to you. Enhanced family support: Enhanced maternity and paternity leave. Employee wellbeing support: Access to support for your health and wellbeing. Long-service recognition: Recognition of your commitment and contribution. Social events and team activities: Regular opportunities to connect with colleagues and celebrate together. Hybrid working: A balance between working from home and collaborating with colleagues in the office.If you are interested in this role, please apply today. For more information, please call Olivia on (phone number removed)

Graduate B2B Accounts Coordinator Location: Harrow Salary: £30,000–£32,000 DOE Job Type: Full-time, Permanent | Office-based About the Role We are recruiting for a growing building services company specialising in plumbing, heating, maintenance and renewable energy. This is an excellent opportunity for an ambitious graduate or commercially minded individual looking to develop a career in B2B Account Management, with training and progression opportunities. Key Responsibilities Build and maintain strong relationships with commercial clients. Handle customer enquiries, provide updates and resolve issues. Coordinate maintenance jobs, engineers, contractors and projects. Prepare and follow up quotations, proposals and customer orders. Support invoicing, purchase orders and contract administration. Identify new business opportunities and support account growth. Assist with client onboarding and marketing activities. Maintain accurate customer records and job updates. Requirements Degree or relevant experience in business, customer service, sales or administration. Excellent communication and organisational skills. Confident using Microsoft Office, including Excel. Commercially minded, proactive and eager to learn. Interest in developing a career in B2B account management. Experience in construction, maintenance or engineering is advantageous but not essential. Benefits £30,000–£32,000 salary. 28 days' holiday including bank holidays. Training and professional development. Career progression towards Account Manager. Working Hours Summer (April–September): 8am–5pm Winter (October–March): 8am–6pm Monday to Friday, with a one-hour unpaid lunch. Overtime or call-out rota may apply

Case Management Officer (Disabled Facilities Grants) Housing Adaptation Service 📍 Location: Hounslow, Hybrid Working (2/3 days per week office), with visits round borough 💷 Pay Rate: £21.41 per hour PAYE / £28.48 per hour Umbrella ⏰ Hours: 36 hours per week, Monday to Friday 📅 Contract: 3 months initially (with possible extension) ✅ Start: ASAP About the Role We are recruiting for an experienced Case Management Officer to join Hounslow's Housing Adaptation Service, supporting vulnerable and disabled residents through the Disabled Facilities Grant (DFG) process. Working as part of a dedicated team of four, you will manage a varied caseload of up to 40 live cases at different stages of the grant process. This is a rewarding frontline role where you will act as the key point of contact for residents requiring home adaptations, guiding them from initial enquiry through to completion of works. The role involves regular home visits across the borough to assess needs, provide support, and ensure adaptations are delivered effectively. Following completion of scheduled visits, there is flexibility to work from home. Key Responsibilities Manage a caseload of up to 40 Disabled Facilities Grant cases from enquiry through to completion. Act as the first point of contact for residents seeking advice, guidance and support. Conduct home visits to vulnerable and disabled residents across the borough. Assess eligibility for grants and undertake financial means testing. Explain complex grant processes and funding options clearly to residents. Liaise with Occupational Therapists, Surveyors, Social Care teams, Housing Associations and contractors. Monitor case progression and ensure projects are delivered within agreed timescales. Raise purchase orders, review invoices and support financial administration processes. Arrange and monitor the installation of specialist equipment such as stairlifts, through-floor lifts and ceiling track hoists. Maintain accurate case records and ensure compliance with relevant legislation and council policies. Support the management of adaptation waiting lists and priorities. About You Experience managing complex caseloads within housing, social care, grants, adaptations, or a related public sector environment. Knowledge of the Disabled Facilities Grant (DFG) process or a willingness to quickly develop expertise in this area. Experience supporting vulnerable residents and delivering customer-focused services. Strong administrative and organisational skills with the ability to manage multiple cases simultaneously. Experience reviewing financial information and carrying out means-testing or similar assessment processes. Excellent communication and stakeholder management skills. The ability to work independently while contributing positively to a collaborative team environment. Good IT skills and experience maintaining accurate records and case management systems. A full ability to travel throughout the borough to undertake home visits. Driving desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Consultant - Caterham In a Nutshell We have an exciting opportunity for a Sales Consultant to join our team within Vistry South East, at sites across the South East region. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but were also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role involves weekend working. Lets cut to the chase, whats in it for you Competitive basic salary and annual bonus Up to 39 days annual leave plus bank holidays Mileage allowance 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone based business development. Proven track record of successfully completing the sales process with customers. Proven ability to work under pressure and meet sales targets. Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Strong negotiation and sales skills. Excellent administration and organisational skills. Good planning and organisational skills. Excellent communication skills. Patience and ability to remain calm under pressure. A friendly, trustworthy, and professional attitude. Comfortable using multi channel forms of communication. Ability to handle complaints and difficult situations. An interest in property and the housing market. Willing to be flexible in respect of day to day duties and hours worked. Full driving licence and access to a suitable vehicle. Willing to travel to all sales sites within the division, including regional offices. Willing to work weekends. Desirable 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above). A Levels in any discipline. More about the Sales Consultant role Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistrys continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative sites and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to save and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards. Finally, lets tell you a bit more about us We build more than homes, were making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and youll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, were a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 #LI-onsite

About The Role If your skills, experience, and qualifications match those in this job overview, do not delay your application. Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Harrow, • Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year, • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems. Your day-to-day will include: • Diagnosing and repairing leaks on water mains, • Laying and replacing pipework, • Excavation and reinstatement work where required, • Managing jobs independently while delivering excellent customer service, • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one), • Paid overtime opportunities, • Pension scheme with income protection, • 33 days holiday (buy/sell options), • Company van & fuel card, • All tools, uniform & PPE provided, • Access to industry-leading training & ongoing development, • Free HomeServe Cover 8 policy, • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Experience working on water mains (repairs, installation, leak detection), • Full UK Driving Licence (max 6 penalty points), • Strong customer service skills, • Ability to work independently and solve problems on site, • A positive, proactive approach to your work Training & Support: We'll set you up for success from day one with a structured onboarding programme: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office, • Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nations' homes. xrnqpay From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.