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Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.