Office customer service jobs in BathCrear alertas

BA2 | Hybrid Working Pay: £15–£17 per hourHours: Monday–Friday, 9:00–17:00Location: Bath (BA2), HybridContract: Temporary with potential to eventually go permanent Your new companyA highly respected organisation dedicated to delivering exceptional experiences for visitors. They offer a collaborative environment and value customer service excellence and strong organisational skills. Your new roleYou’ll lead customer engagement initiatives, ensuring outstanding service delivery and smooth operations. Responsibilities include managing customer queries, coordinating events, maintaining accurate records, and supporting senior teams with reporting and feedback analysis. This role suits someone who thrives on interaction and enjoys creating positive experiences. What you’ll need to succeed • Previous experience in customer service or relationship management, • Strong organisational and multitasking abilities, • Excellent communication and interpersonal skills, • Confidence using MS Office and CRM systems, • Ability to work independently and resolve issues promptly, • A proactive approach to improving customer satisfactionWhat you’ll get in return, • Hybrid working pattern (typically 2–3 days in the office), • Competitive hourly rate, • Opportunity to move into a permanent role, • A supportive team environment with meaningful work If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4757375

The Bertinet Bakery, based in Bath, has been crafting award winning breads, pastries, and cakes for over 18 years. We are a local, batch artisan bakery, proudly rooted in our community and dedicated to traditional methods, exceptional ingredients, and uncompromising quality. Every product is made with care, skill, and respect for the craft, delivering honest food that celebrates flavour, texture, and time. Want to find out more? Visit our website at https:// and discover the craft behind every bake. As a Customer Care Administrator, you will focus on delivering outstanding customer service, managing customer orders, and increasing sales from certain existing customers. You will work closely with our team to support day-to-day office administration and handle customer inquiries with a professional and friendly approach. What You’ll Be Doing: • Receive customer calls and emails, working closely with customers to amend or update orders as needed., • Address customer questions, issues, and complaints promptly, always ensuring excellent customer care., • Provide account administration support, including interdepartmental reporting and paperwork., • Maintain responsibility for day-to-day office administration, ensuring everything runs smoothly., • Review and file all technical paperwork accurately and efficiently., • Work collaboratively with the team to ensure all tasks and customer needs are managed in a timely manner., • Continuously contribute to customer satisfaction and support the Office Manager/Sales Executive and Bakery Manager in achieving sales targets. About You: • Have an excellent customer service focus and a proactive, can-do attitude., • Possess a good telephone manner and communication skills., • Have good computer skills, including proficiency in Excel and familiarity with the Bread Management System (BMS)., • Work well in a fast-paced environment, demonstrating strong problem-solving and troubleshooting abilities., • Can handle pressure and meet daily deadlines effectively., • Have great attention to detail and a high level of accuracy in all tasks., • Are passionate about food products and delivering outstanding customer service. Location: Brassmill Ln, Bath BA1 3JN Hours: 9am-4pm Shift: Monday - Friday Pay: £13.20 per hour Our Care Values We care about Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We care about Baking: At The Bread Factory all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We care about each other: We always act with respect, empathy, and support to our employees, neighbours and customers. We care about community: We believe in minimising unsustainable practices and reducing waste. Whilst ensuring we continue to provide everyone with nutritious high-quality food. We care about nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

About Servaada, a Wipro company: Servaada is Wipro's UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: The role is a fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team. As a Remediation Administrator you will play an essential role within our operational teams, responsible for the seamless processing of high volumes of instructions while delivering exceptional customer service. Working collaboratively with a dedicated team, you’ll support queries and requests from Financial Adviser firms, building strong and long-lasting relationships with our values clients. Your attention to detail and commitment to accuracy will be pivotal in efficiently processing new investments and providing crucial administrative support across our diverse range of product wrappers on the platform. Key Responsibilities: If you thrive in a fast-paced environment, effortlessly meet tight deadlines, and possess strong attention to detail, you are the perfect fit for our team.As an excellent communicator, you will utilise your proficiency in Microsoft Office applications predominately Outlook. A positive attitude and a keen interest in the financial services industry will set you apart. While relevant experience or a Financial Services qualification would be advantageous, our comprehensive training ensures you have the tools to succeed. • Excellent Communication Skills: Effective communication is the foundation of quality customer service, • Empathy: Understanding and empathising with customers’ concerns is crucial for building trust, • Patience: Remaining patient and calm, especially in challenging situations, is vital, • Problem-Solving Skills: The ability to analyse issues and find creative solutions is a key competency, • Product/Service Knowledge: In-depth knowledge of an investment/wrap platform and it’s associated products is essential for providing accurate support, • Adaptability: The capacity to adjust communication and problem-solving approaches to suit different customer needs, • Time Management: Efficiently managing time and handling multiple customers inquiries is critical, • Conflict Resolution: Skill in resolving conflicts and handling difficult customers can lead to positive outcomes, • Attention to Detail: Accurate record-keeping and follow-up on commitments are essential, • Professionalism: Maintaining a professional and courteous attitude in all interactions is fundamental for building a positive customer experience Skills, Qualifications and Experience: Essential: • Financial services experience, • Technical understanding of investments and investment products, • Good attention to detail, • Excellent interpersonal and communication skills, • The ability to process data in Excel, • Ownership and accountability, • Excellent drive with ability to work unsupervised and under own initiative, • Ability to work well under pressure and to tight deadlines Desirable: • Advanced knowledge of MS Office including Word and Excel, • Working knowledge of a range of client servicing administration processes, • Industry recognised qualifications, • Project management experience and relevant qualification Application of Individual Conduct Rules: Standard of conduct is reasonable under all circumstances relating to • Must act with integrity, • Must act with due skill, care and diligence, • Must be open and cooperative with the FCA and other regulators, • Must pay due regard to the interests of customers and treat them fairly, • Must observe proper standards of market conduct Equal Opportunities: Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.

Introduction We are looking for a high-calibre planning support administrator to join our team. The ideal candidate must have top notch communication skills and be able to troubleshoot and process work in a timely and efficient manner. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We're proud that we've been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £9 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? The role will report to the Advice Delivery Manager, and the key areas of the role are as follows: • To always have the customer at the heart of everything you do. Providing an excellent level of service is your primary responsibility, • Learning about Saltus Core Values and products/services, • Effectively and efficiently onboarding new clients and service the existing clients, • Building effective relationships with customers, advisers and paraplanners in your immediate POD, • Positively contribute to the team morale and energy, be a great team player, • Communicating to clients effectively through various mediums (e.g. telephone, email etc), • Willing to get involved in projects within the business, which may occur from time to time What sort of person are you looking for? The successful candidate will be delivery orientated and a well organised individual, with experience within a financial planning environment. We are looking for someone who is CII or RO part qualified, with a salary which reflects this experience. • Knowledge of investment products ISAs, Pensions, Bonds, • Experience of using CRM systems, • Be a good team player, • Experience of challenging the status quo in respect of processes, • A strong passion for delivering excellent customer service, • A self-starter, who owns own development journey Where will I be working? We are looking for someone to be based out of our Bath office, and offer hybrid working, which includes 2/3 days in the office, with the remainder at home. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? The salary is between £28,000-£32,000pa depending on experience, alongside 25 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 37.5 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

IT and AV Support Technician Department Digital, Data & Technology Group Salary Starting from £26,707, rising to £30,378 Closing date Sunday 22 February 2026 This is a great opportunity for you to develop your IT and Audio Visual (AV) career. If you have a background in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. About the role You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional IT and AV infrastructure in our world-leading research and teaching focused university. As part of our supportive team of 21 1st and 2nd line analysts, you will be supporting administrative, teaching, and learning activities across the university. Your key activities will include: • Rectifying faults and providing advice on a wide range of hardware, including audio visual equipment, operating systems, and software. - Investigating and providing basic hardware and audio visual repairs. - Assisting with the build and deployment of DDaT supported equipment to teaching/learning spaces, meeting rooms and offices as needed. - Helping to develop our knowledge base and self-help guides. - Working on projects/small works as required and as staff resource allows. About you You will be interested in developing your career within IT and AV and enjoy problem-solving software and hardware issues as well as getting hands-on in delivering great support. You will also have: • Great customer service skills with the ability to communicate with a wide range of people. - Either through study, personal interest or work, you will understand one or multiple operating systems e.g., Windows, MacOS, mobile platforms and/or Audio Visual equipment. - Experience using a variety of common Office software. - Ideally have some experience of basic hardware repairs. - Be self-motivated. - Be able to work alone, in a team or with your peers. - Have excellent interpersonal skills. - Enjoy working in a customer facing fast paced environment and be able to multitask and prioritise effectively. Further information This role is offered on a full-time (36.5 hours per week), permanent basis. For an informal discussion about this role, please contact Sherilyn Elmes, Principal Service Manager (Standard Support) or Felipe Vergara, IT & AV Support Engineer (Team Lead), however, please ensure that you submit your application through the University website by uploading your CV. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you: We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured - Cycle to work scheme - Electric vehicle salary sacrifice scheme - Staff discount at Team Bath gym - Staff discounts on postgraduate tuition fees - Staff discount on language courses - Generous employer contributory pension schemes - Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance - A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning and more - Free entry to the Holburne Museum in Bath - Local discounts and more - A family-friendly workplace - An excellent reward package that recognises the talents of our diverse workforce - Relocation allowance - Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage. TPBN1_UKTJ

Electrical Contracts Manager Location: Bath (Hybrid Working) Package: Circa £50k - £55k Bonus Benefits About the Role We are looking for an experienced and driven Electrical Contracts Manager to oversee a diverse portfolio of installation projects from pre-construction through to final handover. You will ensure projects are delivered safely, on time, within budget, and to the highest standardswhile maintaining strong client relationships and ensuring profitability. Key to this role is your ability to manage all project resources effectively, lead subcontractor teams, and maintain rigorous compliance with health, safety, environmental, and quality standards. Key Responsibilities Manage electrical installation projects from handover to completion, ensuring profitable delivery and customer satisfaction Lead financial planning, risk management, and forecasting for your project portfolio Coordinate labour, materials, and subcontractors to maximise efficiency and quality Ensure full compliance with HSEQ regulations and company standards Build and maintain strong relationships with clients, subcontractors, and internal teams Attend regular contracts meetings and provide clear reporting on project progress Conduct site visits as required to monitor delivery and resolve issues promptly Experience Required Proven experience as an Electrical Contracts or Project Manager within the construction industry Strong commercial awareness with experience managing project finances and risk Excellent problem-solving skills and a proactive approach to challenges Outstanding customer service focus and client relationship skills Relevant qualifications including: 17th or 18th Edition Wiring Regulations C&G 2391 Inspection and Testing ECS / CSCS Card Full UK Driving Licence Good IT skills and experience with project management systems Ability to lead, mentor and support both office and site-based teams TPBN1_UKTJ

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning organisation recognised for excellence in employee wellbeing, innovation, and inclusive working culture. Our client has been formally accredited as a Great Place to Work for Wellbeing and is widely respected for creating environments where people can thrive while delivering high-quality outcomes for complex, high-profile programmes. With a strong focus on collaboration, modern delivery, and continuous improvement, our client offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced Remedy Consultant (SC) looking to work in a forward-thinking, supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations. What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability Produce and maintain technical documentation, including design specifications and user guides Collaborate with cross-functional teams to integrate Remedy with other enterprise systems Provide ongoing support, enhancements, and upgrades to the Remedy platform Skills & Experience Required Proven experience as a Remedy Consultant (SC) , Remedy Developer, or similar role BMC Remedy ITSM certification Strong understanding of the ITIL framework and best practices Experience with cloud-based deployments of Remedy applications Hands-on experience developing and customising workflows, integrations, and configurations Programming or scripting experience (e.g. JavaScript ) Strong analytical and problem-solving skills Confident communicator, able to collaborate effectively at all levels Security Clearance SC clearance is required for this role Candidates must be eligible to obtain SC, including: Continuous UK residency for the last 5 years Meeting nationality and security vetting requirements Some roles may be restricted to sole UK nationals Why Join as a Remedy Consultant (SC)? Work within an award-winning organisation with a strong wellbeing and people-first culture Hybrid working model with genuine flexibility Access to extensive learning, certification, and professional development opportunities Join a collaborative community of experienced technology professionals Contribute to secure, enterprise-scale platforms with real user impact Reference: AMC/CRemedyAPG #aaon TPBN1_UKTJ

Technology Engineer / Cyber Security / IT Network Infrastructure We have an exciting opportunity to join our team at PointWire for a Technology Engineer to support cyber defence, endpoint security and IT infrastructure, delivering secure technology solutions across client and internal environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Cyber Security Analyst, Service Desk Engineer, Infrastructure Engineer, Systems Security Analyst, Network Security Engineer We are looking for Mid-Level and Senior Level Candidates SALARY: £35,000 - £60,000 per annum (depending on experience) + Benefits LOCATION: Remote working available. However, you will be required to attend client sites, which may involve some overnight stays (fully expensed) JOB TYPE: Full-Time, Permanent JOB OVERVIEW As a Technology Engineer, you will play a key role in Cyber Defence and Engineering, focusing on the deployment, management and enhancement of security platforms, tools and controls across our clients and internal operations at PointWire. Your responsibilities will include implementing and fine-tuning security tools to protect sensitive data, mitigate threats and safeguard our clients’ assets, systems, networks, and users. Working as a Technology Engineer you will collaborate with cross-function teams including cybersecurity, IT, engineering, architects, and analysts to integrate and manage security technologies, where you will integrate and manage security technologies ensuring compliance with UK regulations such as GDPR, NCSC Guidelines, industry best practices (ISO27001, CISSP) and contractual security obligations. Reporting to an ‘Expert of Technology’, as a Technology Engineer will be part of a team delivering technical work packages, leveraging in-depth yet broad expertise across the following areas: Endpoint Management, Endpoint & Network Detection and Response Tools, Technical Compliance Applications, Defence Technologies, Change Request Management and Security Automation, with a strong passion for Security. ABOUT US PointWire delivers cyber security managed services and solutions to various organisations in both the private and public sector. Since our establishment in 2019, we have partnered with several leading software providers in the cyber security space including Corelight, Crowdstrike, Deep Instinct, Microsoft, Titania, and Tanium. Our clients range from 100s to 100,000s of employees and devices; with our services helping to augment the capabilities of in-house security and operation teams enabling automation to improve effectiveness. DUTIES Your duties as a Technology Engineer include: • Service Desk Support: Manage and resolve Level 1, 2, and 3 Service Desk tickets independently with minimal support, • Technical Troubleshooting & Issue Resolution: Provide effective technical support across systems and applications, ensuring issues are identified, logged and resolved effectively, • Enterprise OS Support: Demonstrate a solid understanding of at-least one enterprise-level operating system (e.g. Windows, Linux, MacOS), • Endpoint, Network Management, and Security: Develop expertise in PointWire’s preferred tooling, providing our clients effective endpoint management, security, and compliance with industry best practices, • Contribute to Internal Initiatives: Participate in projects, process improvements and technical enhancements with the team, • Documentation & Knowledge Management: Create, Review and maintain documentation for systems, configurations, processes and procedures, • Collaboration & Communication: Engage effectively with colleagues, users, clients and partners through clear oral and written communication ABOUT YOU • Judgement & Systematic Approach: Demonstrate logical problem-solving and decision-making, • Hacker Mindset: Curiosity, willingness to understand how things work, how to break them and fix them, • Learning & Development: Take initiative for self-improvement and continuous learning (we love a home lab!), • Attention to detail: Ensure accuracy and clarity in documentation and work tasks, • Willingness to travel: We do not have an office, so we do expect to get together as a team on team building events, sales kick-offs, marketing events, client meetings, partner meetings, etc. Important note: There will be an expectation to travel to customer sites as reasonably required so if you are looking for a fully work from home role with no travel whatsoever this is not the role for you. Don’t worry - travel costs can be expensed Education, Certifications & Technical Expertise: • Certifications & Tools: Relevant certifications (e.g. A+, Network+, Security+) are highly desirable, with additional advantage for Tanium, Corelight, Titania (Nipper), and CrowdStrike (including Next-Gen SIEM and Falcon). Experience or certifications in tools such as Mimecast, Zscaler, Tenable, Sophos, Rapid7 are also beneficial, • Systems & Endpoint Management: Proven experience managing and troubleshooting Microsoft Windows Workstations & Server Environments, including Active Directory, DNS, DHCP and Group Policy. Hands on experience with endpoint management tools like MECM/SCCM, Intune, Tanium or Management is advantageous, • Network & Security: Strong understanding of network protocols, firewall management and security principles. Experience with security monitoring tools such as PRTG, Nagios and backup solutions like Veeam is beneficial, as with SIEM & SOAR technologies such as Elastic, Splunk, Phantom, • Virtualisation & Automation: Knowledge of virtualisation technologies like VMWare, Hyper-V, and Proxmox, along with experience in PowerShell, Python, Ansible and other automation languages, • IT Frameworks & Best Practices: Familiarity with ITIL Principles and fundamental business operations BENEFITS This role offers a competitive salary between £35,000 – 60,000 per annum, dependent on skills and experience, along with opportunities for professional development and career growth. After successful completion of your probationary period, you will also receive: • Private Axa Health Care Insurance, • Unlimited Annual Leave Policy, • Discretionary Company Car Scheme, • Flexible Working NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14303 This job is being advertised by AWD online on behalf of PointWire AWD-IN-SPJ

Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Night Manager in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Guest Services Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: We have an exciting opportunity for a Night Manager . You will be the main point of contact for all hotel emergencies and represent the Front Office Manager, Operations Managers, and the GM in their absences. You will assist the Front Office Manager in the running of the Nights operation. You will ensure effective processes, procedures and systems are in place, aligned with our Purpose and Values and standards. As the Night Manager, you will ensure the team delivers an effective and enjoyable experience to all guests. Main Responsibilities: Responsible for execution of tasks outlined in the Night Managers Manual. Liaise with all department heads on a daily basis to ensure we create memories guests will want to share. In the absence of Senior Managers, HODs, Assistant HODs, act as the main point of contact for the Hotel and coordinate all departmental activities as appropriate. Plan and communicate VIP arrivals to the hotel team. Ensuring the all H&S audits and Night Security walk arounds are completed Ensure the Night teams have appropriate tools and training to complete their tasks Be present in lobby and reception during peak times and support your team Promote a selling culture amongst the Night team and review results daily Lead the Night team to deliver exceptional customer service at all points of the guest journey. Act on all guest feedback, positive and negative. Respond to guest reviews and update guest profiles accordingly. About you: You will be well organised, be an excellent communicator and be committed to building and developing the team. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: Previous experience of working within a Front Office/Nights Accommodation environment in a supervisory role is essential. Knowledge of the hospitality industry. Can deliver excellent service and is customer centric Knowledge of H&S procedures Previous experience with the Infor Front Office system or any PMS system would be a distinct advantage. Proficient with Microsoft Office and IT systems. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 29 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, youll also receive Contributions to a pension scheme Employee of the quarter and annual recognition schemes Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask - that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you! TPBN1_UKCT

Key Responsibilities Supervise and support the customer service team Manage customer enquiries and maintain strong client relationships Process and oversee customer orders from receipt to dispatch Check stock availability and liaise with production teams Coordinate manufacturing schedules with

Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence. This is a full‑time office‑based role reporting directly to the Chief Sales Officer, ideal for a hands‑on leader who can drive performance, improve service quality, and tra

Job Title: Senior Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £27,500 per annum Contract Details: Permenant Start Date: ASAP Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. To thrive in this rol

A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. Key skills include effective communicat

This office-based position requires a passion for high-quality customer service and sales skill proficiency. A leading recruitment agency is seeking a Telesales / Customer Services professional for a permanent role in Kingswinford. You will handle customer calls, provide technical support, and build

A leading supplier in glazing systems is seeking an Office Administrator / Customer Service professional to join their on-site team in the United Kingdom. This role involves handling customer enquiries, providing exceptional service, and supporting daily office operations. Ideal candidates will have

A leading employment agency is seeking a Cash Office / Customer Services Agent for a full-time, permanent position based in Renfrew, United Kingdom. This position requires a commitment to customer service excellence and attention to detail with cash handling. The role involves managing cash duties,

Delivering high quality customer service by telephone and in writing in the customer services team. Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles).

A recruitment agency in the UK is seeking skilled candidates for office-based roles in customer service and administration. Ideal candidates should demonstrate excellent communication and organisational skills, proficiency in Microsoft Office, and a proactive attitude.

Customer Service Advisor - Membership. Are you a motivated and enthusiastic individual looking to make a difference in a friendly environment? Our client is on the hunt for a Customer Service Advisor to join their small yet vibrant team!. Respond to customer requests for information about our produc

A digital design studio is seeking an Office Administrator / Customer Service Coordinator to manage incoming calls and documentation. Responsibilities include managing high volumes of inbound calls and supporting office operations.