Retail Bar & Hospitality Managers – Bath Racecourse
15 days ago
Bath
About the Role This is a casual flexible position focused on managing our bars food outlets or hospitality suites on race days and selected event dates. As a Retail Bar or Hospitality Manager youll take ownership of service delivery team performance and operational efficiency across your designated area. What Youll Do • Lead motivate and support your team to deliver consistent high-quality service., • Ensure every guest receives a warm welcome and professional attentive experience., • Brief train and develop team members so theyre confident and event-ready., • Manage staffing levels break schedules and shift planning on the day., • Maintain stock levels assist with rotation and minimise wastage., • Uphold excellent standards of cleanliness and compliance across Health & Safety COSHH and licensing requirements., • Resolve customer queries or complaints promptly and professionally., • Create a positive energetic atmosphere for both guests and staff., • Drive sales upselling opportunities and overall business performance., • Delegate tasks clearly to ensure smooth efficient service delivery.What Were Looking For, • Proven experience in retail or hospitality management within fast-paced environments., • Confident leadership skills with the ability to inspire and support diverse teams., • Excellent communication and customer service standards., • Flexible adaptable and committed to delivering first-class experiences., • Strong problem-solving skills and the ability to handle challenges calmly., • Professional well-presented and guest-focused at all times., • Experience using tills and PDQ machines., • Comfortable working outdoors in all weather conditions.Desirable Experience, • Background in premium F&B events or restaurant management., • Knowledge of licensing food hygiene and health & safety regulations., • Personal Licence Holder (advantageous)., • Strong organisation planning and systems skills., • Track record of increasing sales and improving operational standards., • Natural ability to motivate teams and encourage positive working culture.Why Work With Us, • Be part of the excitement at one of the South Wests most vibrant racecourses., • Casual flexible hoursperfect for fitting around other commitments., • Competitive pay with opportunities for extra shifts and development. Closing Date Required Experience: Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Gig Experience: years Vacancy: 1 Monthly Salary Salary: 15 - 17