Hard Services Engineering Manager
12 hours ago
Norwich
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Hard Services Engineering Manager to lead the delivery of engineering services across a technically complex site in Crawley. Acting as the site's Mechanical and Electrical (M&E) Technical Subject Matter Expert, you will provide technical leadership, operational guidance, and assurance that all engineering services are delivered safely, efficiently, and in line with statutory, contractual, and business requirements. • Lead and manage a multi-skilled engineering team responsible for delivering planned preventative maintenance (PPM), reactive maintenance, and minor project works across the site., • Act as the site's Mechanical and Electrical (M&E) Technical Subject Matter Expert, providing expert advice on building services systems, engineering infrastructure, and asset lifecycle management., • Ensure critical plant and equipment are maintained to maximise reliability, uptime, and operational performance., • Develop and maintain strong working relationships with client stakeholders, providing technical support and regular operational updates., • Manage and coordinate specialist subcontractors, ensuring works are completed safely, on time, and to the required quality standards., • Ensure all contractor activities are carried out in accordance with Mitie policies, Safe Systems of Work (SSOW), Permit to Work (PTW) procedures, and site-specific requirements., • Drive compliance with statutory legislation, industry best practice, and health and safety standards, including electrical safety, pressure systems, water hygiene, HVAC, and critical infrastructure., • Monitor engineering performance through KPIs, SLAs, and compliance audits, implementing corrective actions where required., • Support the planning and delivery of shutdowns, maintenance outages, lifecycle replacement projects, and continuous improvement initiatives., • Review and approve risk assessments, method statements (RAMS), permits, and engineering procedures., • Ensure accurate maintenance records, asset data, and compliance documentation are maintained within CAFM systems., • Identify opportunities for energy reduction, sustainability improvements, and operational efficiencies across the facility., • Provide technical leadership during incident management, fault finding, root cause analysis, and emergency response situations., • Support budget management by controlling maintenance costs while ensuring service excellence and asset integrity. Proven experience leading engineering teams within manufacturing, research, laboratory, data centre, or other technically complex environments. • Strong technical knowledge of mechanical and electrical building services systems, including HV/LV distribution systems, standby generators, UPS systems, HVAC plant, chillers and cooling systems, boilers and LTHW systems, BMS controls, compressed air systems, and water treatment and Legionella control., • Excellent contractor management and stakeholder engagement skills., • Experience managing compliance, permits, and Safe Systems of Work within a regulated environment., • Strong understanding of statutory compliance and engineering governance requirements., • Ability to prioritise workloads and lead teams in a fast-paced operational environment., • Excellent fault-finding, problem-solving, and decision‑making abilities. The opportunity to lead engineering operations within a technically advanced and high-profile environment. • Career development and progression opportunities within one of the UK's leading facilities management organisations., • Access to Mitie's comprehensive benefits package, training programmes, and wellbeing support., • The chance to make a real impact through operational excellence, sustainability initiatives, and continuous improvement. #J-18808-Ljbffr