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MAIN DUTIES/RESPONSIBILITIES Clinical To contribute to psychological assessment and formulation of individuals and groups, for example through direct observation, psychometric testing, semi-structured interviews and writing appropriate reports.To provide individually tailored psychological interventions to meet the needs of allocated clients.To support the integrated team to implement programmes arising from such assessment and individually tailored psychological interventions.To provide written assessments/reports in a timely manner and/or contribute to MDT reports and attend meetings as required.To monitor and evaluate programmes and advise managers when problems and difficulties arise.To be actively involved in the weekly Dialectical Behavioural Therapy (DBT) consult team meetings, DBT skills group and contribute to monitoring fidelity to the treatment model.To contribute to the management of risk with the wider integrated team.To ensure appropriate confidentiality.To liaise with Registered Managers, education staff and other members of the multi-agency team, including external professionals.To represent the clinical team within external and in-house meetings (where appropriate).To engage flexibly with clients and other members of the integrated team at Branas Isaf, families and multi-agency team to promote constructive working relationships. This may include out of normal hours work. Teaching, training and supervision To prepare and participate in supervision and appraisal as stipulated within the policies and procedures.To take responsibility for ongoing learning and development, including full participation in clinical and line management supervision and appraisals, in order to maximise own potential and continue to meet the demands of the post.To contribute to the development and delivery of teaching, training and support of other staff at Branas Isaf.To participate in external and internal training as deemed appropriate.To attend and contribute to regular team meetings and CPD days.To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder’s manager. Research and service evaluation To assist in the design and implementation of research, service evaluation or audit activities.To undertake data collection, analysis, the production of reports and summaries, using IT and statistical packages.To undertake database searches for literature and research papers to inform evidence-based practice for the clinical team. General To know where to access existing Branas Isaf and CareTech policies and procedures are and to be aware of and follow their contents, and to contribute to the development of new policies as appropriate.To adhere to Branas Isaf codes of conduct, policies and policies, as well as legislation relevant to the organisation and job role.Competence in the use of internet systems and information technology is essential.To maintain the highest standards of clinical record keeping and report writing in accordance with your professional registering/accrediting body and organisational policies and procedures.To maintain other records as required within the Clinical Team Framework (3.2 Branas Isaf Policies and Procedures).All employees of Branas Isaf and CareTech are legally responsible for all records held, created or used as part of their employment including clients, corporate and administrative records whether paper based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exception, under the Freedom of Information Act 2000, the Environmental Information Regulations 2004 and the Data Protection Act 2018.Ensure that Branas Isaf and CareTech's policy on equality of opportunity is promoted through his / her own actions and those of any staff for whom he / she has responsibility.Co-operate fully with the implementation of Health and Safety arrangements, reporting any accidents / incidents / equipment defects to his / her manager and maintaining a clean, uncluttered and safe environment for patients / clients, members of the public and staff.Represent Branas Isaf and CareTech's commitment to providing the highest possible standard of service to patients / clients and members of the public, by treating all those with whom he / she comes in to contact in the course of work, in a pleasant, courteous and respectful manner.Adhere at all times to all Branas Isaf and CareTech policies / codes of conduct, including for example: Smoke Free policy.I.T. Security Policy and Code of Conduct.Standards of attendance, appearance and behaviours.Safeguarding. Understand that this post may evolve over time and that this Job Description will therefore be subject to review in the light of changing circumstances. Other duties of a similar nature and appropriate to the role may be assigned from time to time.It is a standard condition that all Branas Isaf and CareTech staff may be required to serve at any location within the assigned region, as the needs of the service demand.To carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.

Customer Service Centre Shift Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. • People and Performance Management, • Incident Process Management, • Major Incident Management, • Resource Coordination, • Spares Management, • Rosta Management, • Escalation Management, • Service Level Management, • Implement Continuous Improvement initiatives, • Ensuring tickets are logged accurately and call queues are managed effectively, • Point of escalation for customers and expediting issues to the relevant teams, • Take ownership of major incidents out of hours and engage stakeholders through to resolution, • Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met., • Support root cause of failures and conduct reviews where applicable., • Evoking the business continuity plan in the event of unplanned outages Out of Hours, • Attend review calls, identifying and implementing improvements where required, • Line management of direct reports including objective setting, performance, quality and 1:1 reviews, • Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels, • Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans, • Supporting the wider team during busy periods such as taking calls and logging tickets, • Provide cover for the incident manager during periods of absence, • Proven experience within a Service Desk / Help Desk environment, • Confident communicator, able to navigate difficult conversations, • Customer focused, • Able to effectively multitask, • Creative problem solver with the ability to work autonomously or as part of a team, • Effectively prioritise workload to meet targets, • SC Clearance, NPPV3 & Parliament Security Clearances, or the ability to obtain them (5 years MINIMUM UK residency required), • Proficient in MS office tools, • Experience of using Remedy application, • ITILv4 Foundation We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: • 25 days annual leave, and the option to buy or sell days annually, • Overtime options available, • Access to the Flexible Benefits portal, • Company matched pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal We are guided by our values and behaviours: • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focused

Customer Service Centre Shift Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. • People and Performance Management, • Incident Process Management, • Major Incident Management, • Resource Coordination, • Spares Management, • Rosta Management, • Escalation Management, • Service Level Management, • Implement Continuous Improvement initiatives, • Ensuring tickets are logged accurately and call queues are managed effectively, • Point of escalation for customers and expediting issues to the relevant teams, • Take ownership of major incidents out of hours and engage stakeholders through to resolution, • Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met., • Support root cause of failures and conduct reviews where applicable., • Evoking the business continuity plan in the event of unplanned outages Out of Hours, • Attend review calls, identifying and implementing improvements where required, • Line management of direct reports including objective setting, performance, quality and 1:1 reviews, • Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels, • Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans, • Supporting the wider team during busy periods such as taking calls and logging tickets, • Provide cover for the incident manager during periods of absence, • Proven experience within a Service Desk / Help Desk environment, • Confident communicator, able to navigate difficult conversations, • Customer focused, • Able to effectively multitask, • Creative problem solver with the ability to work autonomously or as part of a team, • Effectively prioritise workload to meet targets, • SC Clearance, NPPV3 & Parliament Security Clearances, or the ability to obtain them (5 years MINIMUM UK residency required), • Proficient in MS office tools, • Experience of using Remedy application, • ITILv4 Foundation We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: • 25 days annual leave, and the option to buy or sell days annually, • Overtime options available, • Access to the Flexible Benefits portal, • Company matched pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal We are guided by our values and behaviours: • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focused

Provide accurate site reports on completed activities to either the site SPC or your line manager. Planned Preventative Maintenance Engineer Mate. Planned Preventative Maintenance Engineer Mate – Fire Systems – Pirin Court - Nights - Sun to Thurs 10pm to 6am.

Customer Service Centre Shift Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. • People and Performance Management, • Incident Process Management, • Major Incident Management, • Resource Coordination, • Spares Management, • Rosta Management, • Escalation Management, • Service Level Management, • Implement Continuous Improvement initiatives, • Ensuring tickets are logged accurately and call queues are managed effectively, • Point of escalation for customers and expediting issues to the relevant teams, • Take ownership of major incidents out of hours and engage stakeholders through to resolution, • Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met., • Support root cause of failures and conduct reviews where applicable., • Evoking the business continuity plan in the event of unplanned outages Out of Hours, • Attend review calls, identifying and implementing improvements where required, • Line management of direct reports including objective setting, performance, quality and 1:1 reviews, • Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels, • Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans, • Supporting the wider team during busy periods such as taking calls and logging tickets, • Provide cover for the incident manager during periods of absence, • Proven experience within a Service Desk / Help Desk environment, • Confident communicator, able to navigate difficult conversations, • Customer focused, • Able to effectively multitask, • Creative problem solver with the ability to work autonomously or as part of a team, • Effectively prioritise workload to meet targets, • SC Clearance, NPPV3 & Parliament Security Clearances, or the ability to obtain them (5 years MINIMUM UK residency required), • Proficient in MS office tools, • Experience of using Remedy application, • ITILv4 Foundation We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: • 25 days annual leave, and the option to buy or sell days annually, • Overtime options available, • Access to the Flexible Benefits portal, • Company matched pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal We are guided by our values and behaviours: • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focused

Position: Engineering Maintenance Manager Location: Hampshire (Commutable from Andover, Eastleigh, Southampton, Winchester) Salary: £55,000 + Bonus Monday - Friday Zest have partnered with a rapidly growing and successful food manufacturer in the heart of Hampshire. Develop and implement

This is a key leadership role in our repairs and maintenance division, ideal for professionals with experience in construction management and property maintenance. Team Manager – Repairs and Maintenance. We’re looking for an experienced Team Manager to lead one of our Repairs and Maintenance tea

M&E Contracts Manager Working hours: Monday-Friday, 8am-5pm (Hybrid model) The Role: As a Contracts Manager at Polyteck, you will be responsible for ensuring all works are technically compliant, delivered on time, and meet customer expectations. Your role will include: * Managing day-to-day operat

We are working with a Registered Social Landlord who are looking to recruitment a Property Services Maintenance Manager on a permanent basis. Reporting into the Operations Manager, you will deliver high quality, value for money property maintenance and improvements to the organisation’s homes thro

Position: Engineering Maintenance Manager. Manage daily operations of the maintenance department, driving delivery against KPIs and production demands. Develop and implement maintenance schedules and SOPs in line with statutory and internal safety standards.

Voids Maintenance Manager - South West (Home-Based).

Particular experience in highway maintenance, drainage, traffic management or utilities would be beneficial.

Maintenance Planning Manager Location: West Yorkshire Job ref: JH /64392 Sector: Plastics Function: Engineering, Maintenance Client Overview: Founded in the late 90’s, this UK-based manufacturer is best known for its durable, transparent, and stackable storage boxes that come in a wide ra

Purpose and objectives of the role The Roving Contract Manager (RCM) is the 'Manager of the Contract' and covers any and all of the associated areas in ensuring we not only deliver a first class service to the client but that we do this by controlling costs and making sure that the contract

Team Manager Repairs and Maintenance. Were looking for an experienced Team Manager to lead one of our Repairs and Maintenance teams in East Midlands. As a Team Manager, youll oversee a remote team of multi-skilled tradespeople, ensuring efficient delivery of housing maintenance services.

Voids Maintenance Manager - South West (Home-Based).

Particular experience in highway maintenance, drainage, traffic management or utilities would be beneficial.

Quality & Coordination Manager – Repairs & Maintenance 📍 London (3 days office-based, 2 days flexible) 💷 Up to £65,000 per annum (depending on experience) 🕒 Permanent | Full-time, 37 hours per week A senior role responsible for the day to day manage