Trabajos service desk en WolverhamptonCrear alertas

Position: Service Desk Analyst (1st Line).Reporting to: Service Desk Team Leader.Our client proudly holds a place among the top 10 Managed Service Providers globally.They have consistently delivered premium managed IT services, establishing themselves as a key IT pa

The 1st Line Service Desk Analyst will be able to demonstrate technical competency across technology such as Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking whilst working in a fast paced, client driven environment. They have an immediate requirement for a 1st Line Servic

Service Desk Analyst page is loaded## Service Desk Analystremote type: Hybridlocations: Wolverhamptontime type: Full timeposted on: Posted Todayjob requisition id: JR001135We’re looking for people to join the Access family, who share our passion for believing in better, and who will help

A growing and well organised IT company based in Wolverhampton is looking for an experienced IT Service Desk / Field Engineer. This is a great opportunity for a career minded indiviual who wants to progress their career with a growing/forward thinking business. To take ownership of user problems fro

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support.

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Service Desk Analyst Bournemouth – Permanent – £35,000–£38,000 – Hybrid VIQU have partnered with a leading multi-site organisation to recruit a Service Desk Analyst within their Group IT department, based in Bournemouth with hybrid flexibility. Key Requirements of the Service Desk Analyst:

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. The Principal

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

About The Service Desk Analyst Apprentice. Do you have an interest in IT and are eager to learn? Ever wanted to learn how to provide technical support to others? We’re looking for our next IT Service Desk Analyst Apprentice. Maintain records through our service desk system.

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Support recruitment, onboarding, and staff planning for the Service Desk function.

The IT Service Desk Analyst is responsible for providing excellent first level IT support to all customers within Rexel UK. A typical day as a Service Desk Analyst will include:. Experience in a service desk role (advantageous but not essential).

Provide consistently, excellent levels of customer service.

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. Consistent approach to all service desk calls. To log all calls on the Service Desk toolset.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. You will be providing technical support for all of the services in the business as well as assisting in day to day operations.

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. At least two years' expe

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Working with the workshop and admin teams, ensuring that the hardware status and location can be traced via the service desk. Deputise for the Service Desk Management team.

We’re looking for a Service Desk Analyst to join our client's dynamic Customer Service Centre (CSC), supporting a wide network of services across the UK. Service Desk Analyst vacancy in Birmingham (149DM). Deliver consistent, high-quality customer service with a focus on problem-solving and owners

Job Title: 1st line service desk engineer (MSP). Benefits: 22 days AL rising to 25 with service +BHs + Company pension. IT Services, Solutions and Consultancy practice.

Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager. Service desk or contact centre environment. Line Service Desk Engineer – Fully on site in Hoddesdon, Herts • 3 Months initial contract • 200 per day (Inside IR35).

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). The IT Field Services Support Specialist is based in our London office and supports UK and International users through walk-up desk, email, telephone, and remote tools for technology-related problems. The

Looking for your next career move in a dynamic service environment?. Join a team where organisation meets innovation - your coordination skills can shape world-class service experiences. In this role, you’ll be the backbone of client support — managing service tickets, scheduling engineers, and

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Fou

A typical day as a Service Desk Analyst will include:. To be successful as a Service Desk Analyst for Rexel, you will need:. Experience in a service desk role (advantageous but not essential).

Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager. Manage and maintain Se

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby.

Service Desk Analyst - Aston, Birmingham. My client is seeking a Service Desk Analyst to be the first point of contact for IT support across multiple sites. Previous hands on experience with desktops, laptops, printers, mobile devices, and telephony systems.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Proven experience in a similar service desk or data processing role. Familiarity with service desk software and ticketing systems is an advantage.

Applying ITIL best practices in a busy Service Desk environment. As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Using ITSM tools (ServiceNow) to log and manage incidents.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Manage all support activities in accordance with the Service Desk processes and procedures, ensuring all service-led measurements are met. Ability to maintain a high standard of customer service within a busy S

We are recruiting for a Service Desk Engineer to our client located in St. Offshore Service Desk Engineer (Level 1 & Level 2 Support) – UK Support. Offshore Service Desk Engineer.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force