Service desk jobs in WolverhamptonCreate job alerts

IT Field Engineer (Entry-Level) – £100–£115 per day \n Full-Time, Part-Time and Contractual Roles Available \n Kickstart Your IT Career with Full Training Provided* \n Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. \n About us \n Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. \n We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. \n Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. \n About You \n We’re looking for individuals who are: \n\n • Passionate about technology with a desire to build a long-term IT career\n, • Comfortable travelling to different customer sites (own vehicle required)\n, • Practical and hands-on. DIY or similar experience is a bonus\n, • Ex-military backgrounds are highly desirable\n\n What You’ll Be Doing \n As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: \n\n • Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals\n, • Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment\n, • Replacing and upgrading components such as memory, hard drives, screens, and power supplies\n, • Carrying out routine maintenance and health checks on IT equipment\n, • Following technical guides and documentation to complete tasks accurately\n, • Providing clear updates to the IT Support Desk or relevant Cerco contacts\n, • Keeping customers informed of progress, expected timelines, and issue resolutions\n, • Working independently on site, managing your time and workload effectively\n, • Completing basic reporting or job sheets after each visit\n, • Adhering to field service standards, safety requirements, and professionalism at all times\n, • Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service\n\n Initial Assessment \n All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. \n Training (If required) \n After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. \n This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. \n Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95. These fees only apply if you choose to undertake the training. \n \n Role Details \n\n • Job Types: Full-Time, Part-Time\n, • Pay: £100–£115 per day\n, • Work Environment: Field-based (on the road)\n, • Benefits: On-site parking (where available)\n, • Licence Requirement: Full, clean UK driving licence (required)\n, • Enhanced DBS Check (required)\n\n

TOOLMAKER / PATTERNMAKERPermanentDays£35,000 - £36,500Thriving Manufacturing BusinessOutstanding ProspectsFriendly Supportive TeamLunchtime Friday finishLet's get to the pointIf you're a Toolmaker or Patternmaker, you know that not everyone can do what you doIt takes precision. Patience. Problem-solving. ExperienceWe're not looking for someone to simply "fill a position."We're looking for someone who takes pride in creating, repairing and maintaining tooling and patterns that keep production movingIf you're happiest in a toolroom rather than sat behind a desk, keep reading...Commutable from Birmingham, Walsall, Aldridge, Sutton Coldfield, Willenhall, Darlaston, Smethwick, Wednesbury, Wolverhampton,We are looking for someone who hasExperience as a Toolmaker, Patternmaker or Toolroom Engineer Ability to manufacture, repair and modify tooling and patterns Strong manual machining skills (milling, turning, grinding, fitting) Ability to read and interpret engineering drawings Experience using precision measuring equipment Excellent problem-solving skills Pride in producing quality workmanshipBonus points if you've worked with:Castings or foundry tooling Jigs, fixtures or gauges Press tools Can assist with finishing and assemble of CNC Machined tools and patterns Welding or fabrication CNC machiningWhat's in it for you?Competitive salary based on experience Overtime opportunities Permanent, secure position Interesting and varied work Modern workshop with quality equipment Supportive team who appreciate skilled engineers Training and development where neededYou'll fit in if...You enjoy making things properly, not just quickly. You notice the details that others miss. You take pride in solving engineering problems. You'd rather build a reputation for quality than simply hit a number.Sound like you?If you're a Toolmaker or Patternmaker looking for a role where your skills will genuinely be valued, we'd love to hear from you. Apply today for a confidential conversation. Your next opportunity could be closer than you think.Please Note: Candidates must have the right to live and work in the UK.Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994TPBN1_UKTJ

Exciting NEW Role Available! \n First Line Customer Support \n Based in Wolverhampton \n £13.45 per hour \n Full Time Rota Basis - Working hours between 5:00am and 11:00pm \n Temporary to permanent \n \n Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! \n \n Role Summary \n\n • Acting as the first point of contact to both internal and external customers.\n, • Managing incoming telephone calls/queries to client SLA standards.\n, • Managing outgoing telephone calls/queries.\n, • Managing customer e-mails to company quality standards.\n, • Logging incoming calls and emails into incident ticketing tool.\n, • Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas.\n, • Maintain high level of first-time fix rate to achieve Service Desk targets.\n, • Maintain detailed and accurate records of actions taken to support the incidents resolution.\n, • Maintain clear communication in line with company guidelines.\n, • Identify major incidents and escalate where required.\n, • Monitor all outstanding tickets and proactively manage personal workload.\n\n \n What we need from you! \n\n • Experience in a similar role is ideal bringing transferable Customer Service skills.\n, • Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard.\n, • Excellent people skills are essential.\n, • Ability to manage own workload and take a proactive approach to your desk.\n, • Willingness to provide flexibility with shift rota patterns, as required by the business.\n\n \n Further Details \n\n • You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive.\n, • Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly.\n\n \n If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. \n Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. \n \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. \n Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

1 Line IT Support Engineer - Dudley (Hybrid) \n Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. \n Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services to end users. For those looking to work their way up the career ladder, this is your ticket to career transformation. \n Key Skills required: \n\n • Previous experience in a Service Desk or field-based role\n, • Windows OS 11/10\n, • Active Directory\n, • Office 365\n, • Exchange Server experience\n, • Group Policy (DNS/DHCP)\n, • VPN technologies\n\n It would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. \n The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. \n Company benefits include: \n\n • Starting salary up to £29K DOE\n, • 25 days annual leave + bank holidays\n, • Company pension scheme\n, • Hybrid working up to 2 days WFH\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca (at) circle recruitment (dot) com \n \n Key words: Windows Server, IT Support, Microsoft, O365 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, Dudley, Birmingham, Stourbridge, West Midlands, hyper-v, exchange, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!Hire Desk Controller - Fixed Term Contract - 12 Months West Bromwich - Monday to Friday - 08:30 to 17:00 - 37.5 HoursBased in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that theyre satisfied with our service.On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.For us to help you on your journey to success, heres what youll need:Strong organisational skillsStrong communication skills both verbally & writtenAdaptabilityCommitment to learn and developDriving licensePrevious experience working within the hire industry or similar sales or operational roleAbility to support your business unit/team to deliver our ESG Strategy Decade to Deliver.What will we provide? We will provide everything you need to ensure you succeed in this role!We offer all on the job training and have dedicated product and system training teams available to support you.We are passionate about employee growth and offer tailored development programmes to suit individual needs.We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.What we offer: 26 days holiday (plus bank holidays)Life assurancePension SchemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionVoluntary Health Cash PlanMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingPAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementSpeedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.TPBN1_UKTJ

\n 3 Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) \n Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3 Line IT Support Engineer to join the team. \n As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. \n Key Skills required: \n\n • Windows Server 2022/2019/2016, OS 11/10\n, • Office 365 & SharePoint administration\n, • Microsoft Exchange\n, • Virtualisation Technologies (VMware ESXi, Hyper-V)\n, • Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop)\n, • Remote Monitoring & Management (RMM) technology e.g. Datto, N-Able\n, • Experience with Security technologies i.e. DLP\n, • Backup Technologies\n, • Ideally previous MSP experience / customer facing role\n\n Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. \n The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. \n As the 3 Line IT Support Engineer, you will have: \n\n • Strong communication skills, both face to face and over the telephone\n, • Proficient in delivery accurate and clear reports to end users and management tiers\n, • Background in client admin and support\n, • Knowledgeable in network and server admininistration and support\n, • Ability to provide a secure, high-performance, reliable service to sophisticated and demanding end users\n, • Willing to assist the Service Desk Management team as needed\n, • Actively contribute by sharing skills and experience with the team.\n\n Company benefits include: \n\n • Starting salary £38K-£42K DOE\n, • 25 days annual leave + bank holiday\n, • Hybrid Working (2 days WFH)\n, • Company pension scheme\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com \n \n \n Key words: Windows Server, 3rd Line IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, dudley, birmingham, wolverhampton, stourbridge, west midlands, worcestershire, kidderminster, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

IT Service Desk Team Leader \n \n Salary: £41,772 - £44,300 per annum plus excellent benefits \n Location: Walsall, West Midlands \n Contract: Full Time, Permanent, 37 hours per week \n \n Closing Date: 16th August 2026 \n Interview Date: 25th August 2026 (Teams) and from 2nd September 2026 (In-Person) \n \n At whg, we’re transforming the way we deliver digital services to support our colleagues and customers. We’re looking for an experienced and people-focused IT Service Desk professional who can lead our frontline IT support team and help shape an exceptional service experience across the organisation. \n As our IT Service Desk Team Leader, you’ll be responsible for delivering high-quality technical support to colleagues across whg and multiple sites. Leading a team of IT Technicians, you’ll provide hands-on support, guidance and direction, ensuring an outstanding service is delivered in line with established ITIL-aligned processes. \n If you’re passionate about service excellence, thrive in a fast-paced environment, and enjoy developing others while remaining hands-on with technology, we’d love to hear from you. \n \n Main job responsibilities: \n \n\n • Leading, motivating and developing a team of IT Technicians to deliver a responsive and customer-focused service.\n, • Managing and maintaining the IT Service Management (ITSM) solution and Incident Management processes.\n, • Ensuring incidents, service requests and problems are prioritised and resolved within agreed service levels.\n, • Identifying recurring issues and driving improvements through effective problem management.\n, • Supporting the successful transition of system changes, upgrades and enhancements into business-as-usual support.\n, • Overseeing Starter, Mover and Leaver activities to ensure colleagues have the right access, equipment and support from day one.\n, • Managing the full lifecycle of IT assets, including inventory control, security and environmentally responsible disposal.\n, • Maintaining the Service Desk knowledge base and promoting self-service solutions where appropriate.\n, • Producing meaningful service reports, analysing trends and identifying opportunities to improve performance.\n, • Building strong relationships with colleagues, stakeholders and external suppliers to ensure services continue to meet business needs.\n, • Deputising for the IT Service and Operations Manager and Service Delivery Manager when required.\n\n \n We're looking for someone who has: \n \n\n • Experience leading, mentoring or developing others within a technical team.\n, • A strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification or SDI (Service Desk Institute) qualification.\n, • Proven experience working within a busy Service Desk or IT support environment.\n, • Experience delivering against service level agreements and performance measures.\n, • Knowledge of incident, problem, change and asset management processes.\n, • An understanding of cyber security, data protection and compliance requirements.\n, • Excellent communication skills and the ability to explain technical concepts in a way that others understand.\n, • Strong organisational skills, with the ability to manage competing priorities and meet deadlines.\n, • A proactive mindset, using insight and data to drive service improvements.\n, • Willingness to work from our Walsall based head office, this is an on-site based role.\n, • A degree in a technology related discipline is desirable.\n\n \n What’s in it for you? \n \n In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. \n \n We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. \n \n \n About us \n \n At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. \n \n We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2026. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. \n \n We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. \n \n Interested in joining our team? Visit our website and read . \n \n \n whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process. \n \n \n \n This vacancy is open to both internal and external applicants

Branch Administrator \n Aldridge Area | £26,000 + Quarterly Bonus | Temp to Perm position \n Are you an organised administrator who thrives in a busy environment and enjoys working with customers? \n We're recruiting for a Branch Administrator to join a well-established business supporting the construction and equipment hire sector. This is an excellent opportunity to become part of a friendly, supportive team where you'll play a vital role in coordinating customer orders, deliveries, equipment hires and branch administration. The company is open to candidates with administration, customer service, hire desk or coordination experience and is willing to provide training to the right person. \n What you'll be doing \n\n • Managing customer enquiries via phone and email\n, • Coordinating equipment hires, deliveries and returns\n, • Processing orders, quotations, delivery notes and credit notes\n, • Liaising with customers, sales representatives and internal teams\n, • Updating branch systems accurately and efficiently\n, • Monitoring shared inboxes and ensuring customer requests are actioned promptly\n, • Supporting the day-to-day operation of a busy branch office\n, • \n Assisting with stock and equipment administration. \n\n What we're looking for \n\n • Previous administration, customer service, coordination or hire desk experience\n, • Strong organisational skills and attention to detail\n, • Excellent communication skills and a positive approach to customers\n, • Ability to prioritise workload and work under pressure\n, • Good IT skills, including confidence using office systems\n, • A willingness to learn and develop within the role\n, • \n Stable work history and a team-focused attitude \n\n What's on offer? \n\n • \n Competitive salary of circa £26,000-£27,000 p/a (dependent on experience) \n • Quarterly bonus scheme\n, • 25 days holiday plus bank holidays\n, • Christmas shutdown period\n, • Supportive and welcoming team environment\n, • Full training provided\n, • \n Long-term career opportunity with an established business \n\n Working Hours \n Monday to Thursday: 8:00am - 5:00pmFriday: 8:00am - 4:30pm \n If you're a proactive administrator who enjoys building customer relationships and keeping operations running smoothly, we'd love to hear from you. \n

NHS in Wolverhampton requires an experienced Reception Supervisor to lead the busy GP practice front desk and ensure smooth day-to-day operations. Key duties include supervising the reception team, planning rota, maintaining confidentiality, and helping drive service improvements and patient engagem

You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. Job Title: Second Line Helpdesk Engineer. We have an exciting opportunity with an established & growing organ

This role sits at the heart of IT operations-bridging Service Desk teams, IT service owners and business users to reduce demand, improve efficiency and strengthen self-service. Service Desk, ITSM or IT Service Delivery environment

As a Service Desk Coordinator, you'll become the central point of coordination between clients, engineers, suppliers and internal teams. You'll play a vital role in coordinating engineers, managing workloads and ensuring service requests are delivered efficiently across multiple client environments.

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in Office 365, Windows 11 & in an IT helpdesk / IT support role is required by a company in Birmingham. IT Service Desk Analyst - Birmingham. In this role, you will be the first line of support for IT issues across the f

Walsall is looking for an experienced IT Service Desk Team Leader to lead the frontline IT support team. This full-time permanent position demands a strong technical leader with expertise in ITIL principles and service management. The successful candidate will manage a team, deliver high-quality sup

They’re looking for a Service Desk Team Lead to lead a team of 10 of 2nd line Engineers mixed between Bristol and Glasgow. MSP | Managed Service Provider | Second Line Support | 2nd Line Support | Escalation | Windows Server | Azure Looking for a company that love to progress from within? Maybe yo

Bristol based legal practice is seeking a Service Desk Engineer to provide IT support for global users.

About The Role The 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. A 1st Line Service Desk Analyst will be proactive, detail-oriented, and eager to assist users in a fast-paced environment.

Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in Hertfordshire, UK. You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service del

What You’ll Be Doing We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. During your time on our Service Desk you will be exposed to a wide range of technologies, where experience is desirable. Our clients rely on us to ke

T-Tech is seeking a Service Desk Analyst Apprentice to join our IT team. You will gain hands-on experience while delivering excellent customer service in a professional IT environment.

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites.

Fawkes and Reece is seeking a proactive IT Service Desk professional to handle 1st/2nd line support for staff and VIPs, ensuring timely resolution within SLAs. The role emphasizes strong customer service, ITIL practices, and collaboration with third-party providers. You will log incidents, coordinat

What You’ll Be Doing Leading, coaching and developing a team of Service Desk Engineers and Senior Engineers Managing day‑to‑day Service Desk operations, workloads and resource planning Ensuring service levels, processes and quality standards are consistently met Handling escalated inci

Log all calls in the Service Desk Call Logging system (Service Desk). Responsibilities of the role: To maintain a high degree of customer service for all support queries and adhere to all service management principles. Desired Skills/Knowledge: Knowledge and experience of utilizing a service des

Were looking for a proactive and customer-focused1st Line Support Analystto join our high-performing IT Service Desk team.

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an 1st Line IT Service Desk Team Lead to join our dynamic IT Services team. You’ll manage and mentor a team of first line Service Desk Analysts, ensuring efficient service delivery and

Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer

Monitor service desk queues and contribute to continuous service improvement. Willingness to learn macOS, endpoint management and business application support Previous IT support, helpdesk or service desk experience. About the role We are looking for a IT Service Desk Analyst to join our Corporate I

Reports to: Service Delivery Manager Responsibilities • Provide first line support to all staff through the effective management of the Service Desk platform • Ensure all support calls are logged accurately on the Service Desk platform • Effectively manage support escalations within the Gattac

Seeking an experienced 2nd Line Service Desk Engineer to provide advanced technical support for end-users in a financial services environment, owning incidents and acting as a technical escalation point.

The first stage of this investment is to build a new Level 1 Support Service Desk team, and we are seeking to appoint three Team Leaders to ensure we maintain and deliver outstanding levels of service to our customers, and continually develop our people. We have recently announced our intentions to

Provides first-line technical support to users, diagnosing and resolving IT issues, managing ticket queues, and ensuring professional IT support experiences.

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements. This position requi

If you feel you have skills, experience, and confidence to help us continue to deliver these services, we would like to hear from you. Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements. This position requi

Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

Build strong relationships with local customers by providing a great service . Provide a reliable and friendly service to customers .

We can offer a home based opportunity with an annual starting salary between £18,000-£25,000 per annum.No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.IT Support - Responsibilities:.Troubleshoot hardware and software issues.Install and configu

Support Worker – Shrewsbury Location: Shrewsbury (support provided in the person's own home) Hours Full Time or Part Time (minimum 24 hours per week) Full UK Manual Driving Licence & access to your own vehicle preferred - If you do not drive, you must live within a reasonable trave

Backed by a globally recognised manufacturer of acrylic products, they have built an excellent reputation for quality, service and reliability.

Warehouse Operative – Afternoon shift only.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candid

Job Title: Container Unloader – Snetterton (NR16 2JU) Pay Rate: £12.Hours: 07:30 – 16:00, up to 4 days per week About the Role: Straight Forward Recruitment are looking for reliable and hardworking people to join one of our clients based in Snetterton.This is a han

WAREHOUSE OPERATIVE – NIGHT SHIFT.We are currently recruiting for.Operatives may also be required to work within a.This is a physically active and fast-paced warehouse role, requiring reliability, good attention to detail and the ability to work effectively as part of a team.Voice picking and LLOP

As a Warehouse Operative, you will play a key role in ensuring the smooth running of day-to-day warehouse operations.You will be responsible for handling goods, supporting stock control, and in a chill warehouse environment working as part of a team to meet daily targets.Key Responsibilities *

Carry out home visits where appropriate and support families in accessing relevant services. Liaise with external agencies including social care, Early Help, CAMHS and other support services.