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Extra Care Scheme Manager Locations: Broad Meadow - Dudley, DY1 2LH Lime Gardens - Halesowen, B63 2DQ Full-time permanent £33,833 What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Extra Care Scheme Manager at Advance Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do The role of the Extra Care Scheme Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: • 25 Days Holiday, • Occupational Maternity Pay & Adoption Pay, • Occupational Paternity Pay*, • Death in Service Payment* What you need You will need to be an efficient, organised and experienced manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group’s range of services. You will also need good budget, business management and commercial skills to succeed in this role. Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: • COMMUNITY: Stronger together, building a thriving culture., • COURAGE: Boldly shaping a better future. Apply today and help transform lives in your community. Advance Healthcare is an Equal Opportunities Employer and part of the City and County Healthcare Group.

£33,699 - £41,771 + excellent benefits Please note: The successful post holder will be expected to act as the Designated Safeguarding Lead for the learning centre. Those Huge Small Victories For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings. Get out what you put in As a Pastoral Manager you’ll take the lead in enabling your team to meet our young peoples’ emotional needs. Our young people have challenging complex emotional and behavioural needs [Autistic Spectrum Disorder/Social, Emotional and Mental Health] and need more support than most. You’ll make sure they get it by applying high standards of care. It means working with families and developing programs for each individual young person. With careful assessment and planning, you’ll create a positive learning environment where every young person can thrive. With experience working with young people with BESD or ASD in a school or care setting you will understand our young people’s developmental needs and what pastoral care entails. A good listener who can motivate your team, you inspire young people to achieve. Flexibility, good organizational skills and the ability to successfully manage a team means you’ll be an asset to the Witherslack Group. One of the best environments in SEND The Gables Learning Centre offers highly specialised integrated education and therapeutic support. Delivered by our staff team, who bring a vast range of skills and experience, helping ensure each pupil has a safe and successful journey. Located in the Midlands our brand new site offers our young people everything they need to release their full potential. What we do for you We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools here * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Pastoral Manager, you’ll be able to connect with our pupils because of: * Minimum of 3 years’ experience with ASC, ADHD or SEMH pupils and with working with families in challenging circumstances and expertise to support and resolve difficulties * Experience of multi-agency work with an understanding of legislation, policies and guidance around safeguarding and child protection * NVQ 3 in Care/Level 2 Teaching Assistant Qualification * Ideally - Leadership related Qualification * Positive Behaviour Support (PBS) * Experience of staff appraisal/performance management and supervision Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please see the attached document. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___.

Fitness Supervisor - Wolverhampton - Wolverhampton Role: Fitness Supervisor (24 hour contract) Reporting to: General Manager Based: LOCATION The Gym Group is simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Supervisor to join our amazing LOCATION gym . So, what's stopping you? Apply today and know that We're With You every step of the way. What you need to know about us... The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 230 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all. We're #1 in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture and were recognised as #25 in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do. That's what you're looking for right? So let us tell you more. What you need to know about the role... As a Fitness Supervisor with The Gym Group you get the best of both worlds. You will be passionate about fitness and keen to embrace our members, our teams and embed our culture. You will embody our company values, supporting and encouraging others to do the same. You will support the General Manager in the successful running of the gym, engaging our members and driving full compliance with H&S policies and checks ensuring the gym is a safe space. You will also be Level 3 qualified in personal training and will be looking to build yourself a successful business turning our members into clients. Your core duties will include (but are not limited to): • Supporting your General Manager and team to deliver a great gym experience for our members, including leading group ex classes, member service, cleaning duties, equipment, and maintenance checks., • Helping the General Manager to ensure the site is compliant with brand and H&S policies and procedures., • Support your General Manager with some onsite admin tasks including rotas, time tracking and security checks., • Role model the Gym Group values and work as part of a team, taking ownership of tasks and delivering your best every day., • Act as a keyholder for the gym in support of the GM, being a point of call-in emergencies, and in the GMs absence., • As this is a supervisor role you may be required to work additional hours to cover and support in the gym. (In which you would be eligible for overtime payments) You are perfect for this role if you... • Are a Level 3 qualified Personal Trainer., • Have a passion for health, fitness, well-being, and all-round excellence., • Lead from the front and by example, happy to get stuck in and set the standard for service., • Have an unwavering commitment to understand the expectations of our members., • Can follow compliance and H&S policies all whilst delivering the highest standards of service to our members., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Are proactive in business development and keen to grow your Personal Training client base. That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Paid contractual benefits such as holiday (Inc Bank Holidays) and company sick pay., • Access to unrivalled PT Business support tools, Group Exercise training and access to discounted CPD courses with industry experts., • No license fee, • Keep 100% of your PT earnings with no cap., • Funded EFAAW renewals, • In-house development opportunities to support your personal growth and career journey., • Company save as you earn share plan., • Flexibility & freedom - we welcome discussions around working flexibly at the gym., • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers., • Company pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Options for season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • Cashplan Healthcare Scheme, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU . If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We get that not everyone wants a 9 - 5 and here at The Gym Group we are pretty flexible. Talk to us about your requirements during the process and explore the many options available. We want this to be a match that challenges your limits and works for you as much as for us. When we say We're With You we really do mean it!

Leisure Club Manager - Dudley Think you know hotel gyms? Think again! Our Leisure Clubs are all equipped with the best kit and are amongst the best in town. Equipped with a state of the art gym, pool and spa, they offer the perfect place to work out and relax. The Leisure Club Manager plays a key part in maintaining our position as an industry leading fitness and leisure brand. You will be hands on, walking the gym floor, chatting to customers, whilst ensuring that the club is operating at the highest standard. You'll be working to deliver the sales strategy, as well as finding, developing and inspiring an awesome team of leisure staff! Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -Own it! -A passion for leisure and fitness -Expert knowledge of leisure operations and sales -Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered -Motivational and passionate about developing and nurturing your team Please note - All offers are subject to successful DBS check in this role Come and be part of something new & something special - Work, Grow & Play the Village Way!

Leisure Operations Manager - Dudley Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well-oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Ready? Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -Own it! -A passion for leisure and fitness -Expert knowledge of leisure operations -Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered -Motivational and passionate about developing and nurturing your team Please note - All offers are subject to a successful DBS check in this role Come and be part of something new & something special - Work, Grow & Play the Village Way!

Hotel Manager – Premier Inn – Premier inn Walsall M6 J10. Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn tha

Due to continued business growth an exciting opportunity has arisen for experienced Chef Manager to join our team. You will need chef management experience (ideally from secondary education) , a passion for food and service and craft skills to support in the kitchen when needed. We are recruiting

Registered Supported Living Manager- £32,273 Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned., • Funded Blue Light Card – hundreds of discounts at high street retailers etc., • 24/7/365 doctor line for our colleagues and their families, • Access to cash plans for our colleagues, which also covers their families, • Enhanced retirement leave, • Long service awards Registered Supported Living Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our supported living service in Wolverhampton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Registered Supported Living Managers will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes. You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Registered Supported Living Managers having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager or in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We are looking for a dynamic and experienced Store Manager to join our team.

Reporting to the leader of the UK division, the Quality, Returns and Environmental Engineer is responsible for managing all quality and environmental initiatives to raise the performance of brands. Responsible for the creation and ownership of a Company-wide quality management system (QMS) for the UK region, with additional responsibility for Environment, the Quality, Returns and Environmental Engineer, implements measures, checks and audits to improve processes that lead to a continuous improvement in quality and environmental performance, and provides tools to ensure legal compliance as well as compliance with, and the management of, Company accreditations. This role ensures quality control and consideration of environmental impacts in the design, production and testing of products. The Quality, Returns and Environmental Engineer holds all relevant departments accountable for meeting standards and deadlines associated with E and QMS. Key Responsibilities: Overall ownership and responsibility for the structure and content of the Quality and Environmental Management System Responsible for the implementation, maintenance, and continuous improvement of the Quality and Environmental Management System documentation to meet the business needs. Development, implementation, revision, and maintenance of quality and Environmental standards & associated records to ensure compliance to current ISO9001:2015 certification. Liaise, lead, and implement other relevant standards as identified as required. Responsible for ensuring the company certification programme is maintained. Hosting audits and responding to audit findings within the required timescales Design and implement company Internal Audit Schedule Conduct internal audits in accordance with the Internal Audit Schedule Advise and if necessary, carry out Supplier and associated Sub Supplier audits as and when deemed as required. Owner of the CAPA (Corrective Action and Preventative Action) programme Responsibility for supplier product non-conformance records and reports to the Management Team areas of risk/noncompliance providing solutions where possible. Manages and reports to the leadership team on customer complaints trending and analysis. Provides guidance and support to the Management Team in aspects of the business as required. Support engineering efforts by setting the standards for quality assurance and environmental compliance in all projects. Design procedures for process control. Hands-on management of product returns. Interface with vendors, customers, department leadership teams, and suppliers to ensure quality control and environmental compliance at every level of product development. Requirements: Significant experience in a Quality & Environment Manager or SHEQ role. Certified internal auditor or of long-standing demonstrable experience. Extensive working knowledge of ISO 9001:2015 and 14001:2015. Proven practical experience of managing EQMS. Results driven professional that can hold project teams accountable for both quality and timelines. Experience of working with far Eastern suppliers. Experience in ERP systems such as NetSuite is desirable. Computer literate – proficient in the use of Microsoft office Knowledge of the automotive industry is desirable. Mayflower is acting as an Employment Agency in relation to this vacancy..

About Moog Aircraft Group: Moog Aircraft Group is a world leader in flight control systems for commercial and military aircraft. We design and manufacture high-performance actuation and control solutions that enable safer, more efficient flight. As part of our team, you’ll work on cutting-edge technologies that power next-generation aircraft. About the Role: Moog Commercial Aircraft Group (Wolverhampton) is seeking an experienced Project Engineer to work alongside the Engineering team on commercial flight control products. You will manage project delivery from planning to execution, manage risks and schedules, host cross‑functional meetings and acct as the primary contact for stakeholders and customers. Responsibilities include leading New Product Introduction (NPI) and product improvement initiatives, providing technical oversight to ensure products meet customer specifications, and own the cost and schedule performance for the engineering elements of development programmes. You will report to the Commercial Engineering Manager (Design) and be based at the Wolverhampton Moog site. Key responsibilities: • Plan, schedule and control project activities using MS Project (or equivalent), maintaining accurate timelines and resource allocations., • Create and maintain project documentation: project plans, status reports, meeting minutes, action logs and change records., • Ensure that Moog’s Common Development Process is applied for NPI and product improvement projects., • Generate, maintain and review risk registers and risk matrices. Lead risk identification, assessment and mitigation activities., • Organize and facilitate cross-functional project meetings and design reviews; capture actions and ensure timely closure., • Coordinate activities between all stakeholders (such as design, development, manufacturing, procurement, quality and external suppliers) to deliver project milestones throughout the product lifecycle (from design to production)., • Support product transfer from Development Engineering into Production (Product Engineering), ensuring production readiness., • Act as primary internal and external interface for project status, risks and customer communications; prepare concise progress updates and presentations., • Track project schedules and costs with regular reporting to management., • Support customer meetings and present project status and technical progress to customers when required., • Responsible for the delivery of all technical documentation to the customer which demonstrates the product meets the specification requirements., • Bachelor’s degree in mechanical or aerospace engineering, or project management or related discipline, or equivalent experience., • Proven project engineering or project coordination experience (typically 3+ years)., • Proficiency with MS Project for scheduling and resource management., • Experience creating and maintaining risk registers and risk matrices., • Strong meeting facilitation skills and experience organizing cross-functional teams., • Excellent written and verbal communication; able to present clearly to customers and senior stakeholders., • Excellent negotiation skills and business awareness., • Familiar with New Product Introduction (NPI) processes for the full product life cycle, in aerospace or similar industry, covering requirements definition through design, analysis, testing, qualification, and entry into service., • Strong organizational skills and ability to manage multiple priorities to meet deadlines., • PRINCE2/Agile certification or working towards it is advantageous., • Experience working on rotating equipment and/or hydraulic systems., • Experience with engineering documentation systems (PDM/PLM). Teamcenter PLM and SAP Business System experience is desirable, but not essential., • Confident communicator and facilitator; comfortable presenting to customers and internal teams., • Proactive, organized and outcome focused., • Collaborative team player who can also work independently and take ownership., • Calm under pressure, with the ability to prioritize competing demands., • Flexible benefits package and development opportunities to support career progression, • 33 days annual leave (including bank holidays), • Private medical insurance, mental health support and financial advice, • Generous life assurance and company pension contribution (from 6%) At Moog, we prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all. • Note for Recruitment Agencies: We manage vacancies internally, preferring direct hiring and referrals for efficiency. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

As the Finance Manager, you will oversee financial management and reporting, ensuring robust financial control and providing commercial insights that support key decision-making across the organisation. Costing & Manufacturing Finance:. Lead, manage, and develop the finance team, fostering a cul

Operations & Maintenance Manager (Water Industry). From Penzance to Portsmouth and Caernarfon to Coventry, the Operations and Maintenance team are a busy unit who make sure over 1,000 MOD clean and wastewater sites run to standard 365 days a year. To make sure we continue delivering a first-class se

As a Sales Manager, you will have the support of the Head of Business to; develop, encourage, inspire, and enhance the team's current sales and success by providing the New Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for

As a Client Relationship Manager, you will be responsible for growing a portfolio of customers, including both SME businesses and Levy clients. We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. You will focus on expanding our

Job details: Responsible for the leadership and management of a Disabled Children social work team, ensuring that social care services to children, young people with disabilities, and their families and carers receive responsive services that safeguard and promote their welfare.

Job Title - Team Manager - Children's Disabilities Team Hourly Rate - £41. Working arrangements - Hybrid Location - Brierley Hill, Dudley Job Summary Responsible for the leadership and management of a Disabled Children social work team, ensuring that social care services to children,

Eden Brown synergy are currently recruiting for Staffordshire County Council who are looking for Disabilities and Mental Health Team - Adult Social Care Team / Service: Disabilities and Mental Health Team - Adult Social Care Specific Focus of the Role: The post is for an Assistant Team M

Job Description: Supported Employment Team Leader (IPS) Location: West Midlands (Sandwell, Dudley, Wolverhampton & Walsall) Contract: Full-time, permanent Reporting to: Service Manager Community-based / Peripatetic About the Role We are seeking a Supported Employment Team Leader to provide st

Due to expansion they are recruiting for a HVAC Operations Manager , you will be:-. Experience needed to be a HVAC Operations Manager. Running a team of two project managers and reporting to the director team on the team’s progress.

We require a proactive account manager to join our tight-knit sales team based in Aldridge. To accurately enter sales orders into the ERP system.

Site Operations ManagerWolverhampton (on-site, Monday to Friday, 8:00-16:00)£55,000-£60,000 per annum + car allowance + comprehensive benefits packageThis is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team

Job Title: Panel Adviser - Fostering and Permanence Service Location: Dudley Hours: Full time (37 hours per week) At Dudley MBC we're recruiting for a manager to join our dynamic Fostering Service as Panel Adviser and to provide a lead for some of our permanence work. The management team cons

My client a leading manufacturer based in Wolverhampton are seeking a Internal Sales Advisor. This is a key role in driving success through strong customer relationships and seamless sales processes. My client operating from a purpose built site in Wolverhampton are a market leader in there product offering. They are part of a larger US Group which facilitates a global customer base. As Internal Sales Advisor reporting to the Sales Manager you will: • Make outbound calls to existing customers and generate new leads., • Provide quotations and advice across our full product range., • Build and maintain strong relationships with customers., • Use Salesforce to track activities and manage opportunities., • Process orders accurately using Orderwise., • Collaborate with internal teams to ensure smooth order progression., • Stay up-to-date with product knowledge and identify training needs. The most desirable Internal Sales Advisor applicant will have: • Proven experience in outbound sales and relationship building., • Familiarity with systems like Salesforce and Orderwise (preferred)., • Excellent communication skills and proactive problem-solving., • Ability to work independently and as part of a team. £26,000 - £28,000 plus benefits Please note this role is full time on-site in Wolverhampton. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

Job Title Electrical Project Manager Location This role is based at our head office in Tipton, West Midlands but will be working on UK-wide projects with travel required Our Company Doocey Group is a well-established utility and civil-engineering contractor with over 40 years of industry experience. Over the past five years, the business has delivered significant growth, doubling its turnover through consistent delivery of high-quality work for major clients, including National Grid and South Staffordshire Water. The Group’s success is underpinned by strong delivery capability, an experienced leadership team and a highly engaged workforce, enabling continued organic growth and long-term client partnerships. We are now looking to expand our Electrical Project Management capability and are seeking an experienced Project Engineer with a strong electrical background, gained within a contracting environment and/or through working on DNO-led projects. The Role The Project Manager will have responsibility for the delivery of LV and HV electrical projects, overseeing all phases of execution in accordance with client requirements for ICP, Customer and DNO works. This includes project costing, planning, implementation and close-out across the client contract, while ensuring full compliance with safety standards and regulatory requirements. Responsibilities • Manage project creation, including defining technical scope and costings, working collaboratively with other departments where required, • Develop and manage project plans to ensure delivery to agreed time, cost and quality requirements, • Arrange and manage subcontract works in line with defined specifications, budgets and programme requirements, • Act as the primary interface with the client / Adopting Utility, ensuring works are delivered and handed over to the required specification, • Carry out and manage site audits to ensure compliance with client’s requirements, company policies, safety standards and regulatory obligations, • Oversee streetworks compliance, ensuring all sites are cleared to the required standard and mitigating the risk of Section 74 and Fixed Penalty Notices, • Review defects and non-conformance reports, identifying potential rejections at an early stage and escalating appropriately to ensure timely resolution, • Support effective resource planning to meet client delivery requirements, including attendance at planning meetings Personal Qualities • Strong leadership and authority, • Excellent communication skills, • Highly organised and detail-focused, • Commercially aware, • Strong safety and compliance mindset, • Integrity and professionalism Technical Skills & Experience Essential • Proven experience leading and delivering high-voltage (HV) engineering projects across the full project lifecycle, • Direct experience working within a Distribution Network Operator (DNO) environment or delivering projects on behalf of, or in partnership with, a DNO Qualifications & Training Essential • HNC in Electrical Engineering, • Incorporated membership / working towards incorporated membership Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Benefits • Company Car, • Private Medical Insurance, • Life Insurance (Death in Service) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Divisional Legal Manager (Conveyancing) Location: Wolverhampton (Hybrid) Package: Competitive salary + car allowance + performance bonus Are you a proactive, results-driven legal professional ready to advance your career? We’re seeking a talented Conveyancer to lead a high-performing in-house conveyancing team within a leading organisation. As the Divisional Legal Manager, you’ll play a pivotal role in managing and inspiring a dedicated team responsible for delivering exceptional conveyancing services across new-build sales, part-exchange, and a range of related transactions. Working alongside two Assistant Divisional Legal Managers, you’ll oversee a team of 14 professionals driving excellence, efficiency, and a customer-focused approach across all operations. Your leadership will cultivate a motivated, collaborative, and high-achieving team environment ensuring outstanding outcomes for both internal stakeholders and clients alike. What You’ll Bring: • Qualification as a Solicitor, Legal Executive, or Licensed Conveyancer, with strong expertise in Property Law and residential conveyancing., • Proven experience managing and developing large teams in busy, fast-moving environments., • Strong leadership and people management skills, with a focus on mentoring, training, and empowering others to excel. This is more than just a job—it’s an opportunity to make a lasting impact, shape a successful team, and further your career in a dynamic, forward-thinking setting. If you’re ready to lead, inspire, and deliver excellence, we’d love to hear from you. HOW TO APPLY: If you would like further information or would be interested to apply for this vacancy please contact Pasquale Agatiello at eNL on 0121 454 1004 or email As part of our candidate care process we aim to respond to all applications within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion. Please go to to register your interest for similar positions. Please note our advertisements use PQE/salary levels purely as a guide

Client Service Administrator Wolverhampton – Onsite £25,000 - £29,000 + Progression + Training + Healthcare + 25 days holiday (not including bank holidays) + Quarterly incentives + Early Friday Finishes Do you have administrative experience and are looking to join a well-established financial planning firm that offers genuine career progression and a route into the Wealth Management industry? This is an opportunity to join a small, close-knit team that has been operating successfully for over 20 years and is part of the St. James’s Place network, giving access to extensive resources and support. Due to continued client growth and internal promotions, they are seeking a Client Service Administrator to provide administrative and client support, including the preparation of client packs and reports. You will work closely with the Operations Manager and Lead Administrator to help manage workloads across the business. This role is ideal for someone from an administrative background looking to build a long-term career in Wealth Management within a firm that genuinely values employee development! The Role: *Onsite *Administrative support with an emphasis on client support *Working with the Administrative lead, Operations Manager and Paraplanning team The Person: *Eager to contribute and willingness to learn *Keen attention to detail *Good IT knowledge and good foundation in mathematics *Demonstratable experience of customer service skills

BUSINESS INTELLIGENCE DEVELOPER Up to £40,000 | Wednesbury, West Midlands | Hybrid (3 days/week in office) THE COMPANY Established distribution and wholesale business operating across the UK, supporting Operations, Sales, Finance, and eCommerce functions with data-driven decision making. Growing Business Transformation team investing heavily in modern data infrastructure and reporting capabilities. THE ROLE Join the Business Reporting team as a BI Developer, building high-quality Power BI dashboards and supporting stakeholders across multiple business functions. You'll be contributing to a brand-new Microsoft Fabric data platform while delivering clear, actionable insights to help teams make confident, data-driven decisions. What you'll do: • Design, build and maintain Power BI dashboards including data models, DAX measures, visuals, and Row-Level Security (RLS) aligned to business requirements, • Contribute to the ongoing development of the brand-new Data Platform built on Microsoft Fabric, • Respond to analysis requests, delivering timely and accurate outputs with clear commentary, • Validate data, document assumptions, and improve data quality across the reporting estate, • Partner with stakeholders across Operations, Sales, Finance and eCommerce to translate business questions into well-defined reporting solutions, • Collaborate with the Business Reporting team on semantic models and shared metrics, • BI Tools: Power BI (primary), Microsoft Fabric (new platform), • Database: SQL Server, • Data Tools: Excel (advanced), • Legacy Systems: SSRS, SSIS (exposure helpful) Essential: • Solid SQL skills with hands-on experience writing queries and manipulating data, • Hands-on Power BI development experience including data models, DAX measures, and visualizations, • Strong Excel skills for quick analysis and data manipulation, • Clear communication skills with ability to explain technical concepts to non-technical users, • Organized and detail-oriented approach, • Background in wholesale, distribution, or logistics sectors, • Exposure to ERP systems (SAP, Oracle, Microsoft Dynamics, etc.), • Salesforce experience, • Familiarity with Microsoft Fabric (actively building on this platform), • Experience with legacy Microsoft BI technologies (SSRS, SSIS), • Salary: Up to £40,000, • Location: Wednesbury, West Midlands, • Working Pattern: Hybrid - 3 days per week in office, • Team: Business Reporting team within Business Transformation function, • Growth: Opportunity to shape a brand-new Microsoft Fabric data platform, • Impact: Work directly with Operations, Sales, Finance and eCommerce stakeholders, • Initial screening with hiring manager (60 minutes), • Technical discussion - Power BI and SQL walkthrough HOW TO APPLY Send your CV to Mohammed Buhariwala at Harnham via the apply button. Keywords: BI Developer, Business Intelligence, Power BI, SQL, DAX, Microsoft Fabric, Data Analytics, Dashboards, Reporting, West Midlands, Wednesbury, Hybrid

Site Operations Manager Wolverhampton (on-site, Monday to Friday, 8:00–16:00) £55,000–£60,000 per annum + car allowance + comprehensive benefits package This is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time and driving continuous improvement, this role will suit you. This organisation is a well-established specialist in information management and digital services, supporting a wide range of public and private sector customers with secure, compliant and environmentally responsible solutions. They operate across a national network of sites and bring together physical storage, digital transformation and technology led services to help organisations manage, protect and make better use of their critical data. In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs are consistently achieved, manage the site P&L, and look for ways to improve processes, costs and revenue opportunities. The operation runs Monday to Friday on a day shift, giving you clear structure while still being fast paced and varied. The ideal candidate will be an experienced operations leader from a production, logistics, digital services or similar environment, who enjoys coaching teams, working to KPIs and making data driven decisions. You will be confident around health and safety, comfortable owning budgets, and used to working within accredited, regulated environments. Above all, you will bring a calm, people focused leadership style and a desire to drive change and continuous improvement. This is a fantastic opportunity to join a market leader in a pivotal site leadership role, with national backing, strong values and genuine progression potential. If you want a role where you can put your stamp on an operation and build a high performing team, we would like to hear from you. The Role • Take full accountability for service delivery across the Wolverhampton digital site, covering operations, facilities, H&S, people and compliance, • Lead, coach and develop site teams, setting clear targets, holding regular 1 1s and driving a high performance culture, • Own the site P&L, managing budgets, costs and resource planning in line with operational forecasts and business targets, • Ensure all activity meets customer SLAs, quality standards and internal SOPs, while continually improving process efficiency and revenue opportunities, • Lead on site health & safety, infrastructure security and compliance, ensuring audits, inspections, mandatory training and incident reporting are completed to required standards The Person • Proven experience in a Site / Operations Manager role in a production, logistics, digital services or similar operational environment, • Coaching style of leadership, with a track record of leading and developing teams and creating a positive, performance focused culture, • Commercially aware and data driven, confident managing budgets, KPIs and operational management systems, • Strong understanding of health & safety and compliance, ideally within accredited environments such as ISO or similar (IOSH or similar H&S training beneficial), • Excellent communicator, organised and resilient, with a continuous improvement mindset and the ability to work with stakeholders at all levels, • Candidates must be eligible for BPSS clearance for this position (Baseline Personal Security Standard)

Job Title Learning & Development Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The Learning & Development Manager is responsible for driving Doocey Group’s performance development strategy by designing, implementing, and evaluating learning programs that enhance employees’ skills, performance, and career growth alongside specific performance objectives linked to the Company Performance Development Review Programme (Appraisals). This role partners with the senior leadership team to identify training needs, align learning initiatives with business objectives, and foster a culture of continuous development. As L&D Manager you will manage and monitor Managers’ commitment and moreover their ability in reviewing performance objectives and personal training development plans for staff, create and deliver engaging training solutions, both in-person and digital, while monitoring effectiveness through data-driven evaluation and ensures compliance with regulatory and professional training requirements. A significant part of this role is upskilling and mentoring the senior leadership team, managers and supervisors in the performance development process and aligning this with ensuring employees and managers are on track with the performance objectives set and the support, training and resources required to deliver this. Responsibilities • Track and monitor employee performance against objectives collated from line manager’s evidence-based results, • Support managers and employees with strategies where performance is not aligning and ensure training, mentoring, support, knowledge and progression strategies are deployed to help improve performance, • Track and monitor senior leaders and managers to drive performance reviews and 1-2-1s whilst also ensuring their commitment to employee performance development plans, • Facilitate and deliver training sessions and workshops, • Support senior leadership to ensure alignment training programmes with business goals, • Review training effectiveness data and identify areas of improvement, • Support managers in creating individual development plans, • Collaborate with HR on onboarding and career development initiatives, • Produce a monthly performance objective report across the business, reporting on key areas of strength, weakness and make suggestions for any departments lacking commitment to the performance development process, • Conduct training needs analyses in collaboration with department heads, • Design and roll out new training programmes in response to business changes, • Manage large-scale training initiatives such as leadership development or change management, • Evaluate and select new learning technologies, platforms or vendors, • Budget tracking and reporting for L&D spend Personal Qualities • Passion for learning and development, • Leadership and the ability to influence, • Strategic thinking, • Excellent communication skills, • Empathy and emotional intelligence, • Analytical and data-driven mindset, • Resilience and adaptability, • Creativity and innovation, • Organisation and time management, • Integrity and professionalism Technical Skills & Experience • Experience implementing or enhancing a performance management framework, • Proven experience in learning and development, training design, and/or talent development, • Strong knowledge of learning principles and instructional design methods, • Ability to work collaboratively with different stakeholders, including employees, management and regulatory agencies Qualifications & Training • CIPD Level 5 or equivalent (desirable) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

As the Head of Investment Centre of Excellence reporting to the CIO, you will work closely with the CIO to build and maintain a professional, high performing and forward-looking investment team. As well as deep technical expertise, the candidate will have excellent leadership and relationship skills. The successful candidate will influence the investor style and culture of LGPS Central Limited. This is a key role, reporting directly to the CIO, with responsibilities including: • Leading on strategic projects - This role will collaborate with the CIO and the investment team to develop and execute strategic initiatives. For example, driving change and enhancements to meet the government’s Fit for the Future requirements. Enhancing best practice within the investment team and preparing for future evolution., • Overseeing the Investment Centre of Excellence - The role will be responsible for overseeing our new investment “Centre of Excellence” including Investment Oversight, Manager Monitoring & Research, Trading & Execution and Local Investing., • Ensuring LGPS Central’s investments meet Partner Fund needs - The role will also be integral to ensuring a close link between the investment team and Partner Funds’ investment requirements. Working closely with the Advisory/Client team., • Directly supporting the CIO – Support the CIO in day-to-day responsibilities including drafting papers and key documentation. This role is a certified role under the Senior Manager’s Certification Regime and will be subject to assessments in Fitness and Propriety and any other regulatory requirements What you’ll be doing As Head of Investment Centre of Excellence you will: Leading on strategic projects, for example: • Leading on design of asset class solutions. Ensuring robust input from the investment team and ensuring LGPS Central’s investment solutions meet the needs of Partner Funds, Government and other stakeholders., • Implementing a new organisational structure and processes for the investment team., • Considering role of internal management versus use of external managers., • Strengthening the integration of responsible investment into investment decision making., • Driving investment and operational innovation across investment teams., • Preparing for future pooling evolutions, for example greater delegation and consolidation. Overseeing the Investment Centre of Excellence, including: • Direct line management responsibility for Fund Oversight & Strategy Manager., • Dual line management responsibility for Manager Research & Monitoring, Trading & Execution and Local Investing., • Setting clear objectives for people and teams., • Developing, implementing and reporting on key performance indicators (KPIs)., • Ensuring people and teams are able to meet the objectives, through:, • Providing leadership and mentorship to team members., • Identifying training and development needs to enhance skills and capabilities., • Streamlining processes and improve efficiency., • Supporting investment teams to develop and deliver a robust and transparent decision-making and reporting process., • Championing a rigorous culture of high performing, collaborative, research-based investing across LGPS Central., • Work with the Responsible Investment & Stewardship Team to integrate responsible investment into the investment process and culture. Ensuring LGPS Central’s investments meet Partner Fund needs, including: • Working with Partner Funds, their other advisors, and the Central Advisory/Client team to ensure our investment solutions continue to meet the needs of the Partner Funds., • Supporting the Advisory/Client function in communications with the Partner Funds., • Ensuring investment reporting meets the needs of Partner Funds., • Delivering value for money for Partner Funds. Other responsibilities: • Act as a trusted advisor to the CIO, providing insights and recommendations on strategic direction and implementation., • Build and maintain strong relationships with internal and external stakeholders., • Effectively communicate strategies and initiatives to stakeholders., • Prepare presentations and coordinate cross-team inputs for critical meetings and decisions., • Be an ambassador for LGPS Central within the investment community, Partner Funds, and with regulators and key stakeholders., • Build & maintain relationships with appropriate external parties, including other large asset owner run managers, fund managers and consultants., • Participate actively in the Investment Committee overseeing and advising on investment portfolios, contributing to the investment strategy of the pool. About Us LGPS Central (LGPSC) Ltd is the FCA-regulated asset manager for eight local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £45bn+ of their assets. It is one of eight Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central's Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid-working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds. Requirements Problem solving • Ability to manage multiple complex projects simultaneously, ensuring timely completion and alignment with organisational goals., • Strong analytical and problem-solving skills, • Experience in conducting in-depth analysis to identify opportunities for improvement., • Experience developing and implementing business plans. Investment • Market acknowledged investment leader and subject matter expert., • Demonstrates skills in designing LGPS investment strategies and asset class solutions., • Can articulate portfolio construction and investment selection skills. Including integration of responsible investment, manager selection and monitoring., • Experience of collaborative investment decision making at a senior level., • Experience of investment oversight including evaluation of performance and risk of investment portfolios Relationship • Excellent communication and relationship skills, capable of building relationships across all levels of the organisation and externally., • Strong interpersonal skills, including ability to resolve conflicts and improve difficult relationships., • Well-developed relationship partnering skills, including building and demonstrating personal credibility. Leadership • Ability to adapt to a fast-paced and changing environment, demonstrating flexibility and resilience., • Has successfully built, run, and developed high performing investment teams., • High degree of professional ethics, integrity, and gravitas. Confidentiality • This role requires a high level of confidentiality, as it will involve leading high-profile projects. Qualifications • CFA or equivalent qualification / relevant investment experience., • Preferably degree level or equivalent in relevant discipline., • Has or can meet all the requirements of being an FCA approved person. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family-friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award - LAPF In Investments Award 2023

At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Service Desk Analyst to join our team based in the NDC. The role is 37.5 hours per week, with the option of hybrid working. 3 days in the office and 2 at home. The Role As a key member of the Service Desk team, reporting to the Global Service Desk Manager, you will play a critical role in supporting the business by ensuring that all incidents are accurately logged and tracked within the ticketing system. You will manage the end-to-end resolution of incidents, adhering to Service Level Agreements (SLAs) to minimize downtime and ensure seamless business operations. In this role, you will provide support for a range of enterprise tools, with a particular focus on Dynamics 365 (D365). You'll assist users by answering queries, troubleshooting issues, and escalating complex problems when necessary to ensure minimal disruption. Your day-to-day will primarily involve handling inquiries via phone, email, and the ticketing system, addressing both general IT issues and D365-related concerns. You’ll also be responsible for escalating unresolved issues to the appropriate teams within the department to ensure swift resolution. Key Tasks • Incident Management - Efficiently log, track, and resolve IT incidents in alignment with service level agreements (SLAs), escalating issues when necessary to ensure timely resolution., • Customer Support - Deliver outstanding support via phone, email, and ticketing systems, ensuring all user queries are handled promptly and effectively., • Knowledge Documentation - Maintain and update self-help resources to empower users and colleagues to resolve common issues independently., • Cross-Team Collaboration - Work closely with internal departments and external vendors to drive swift and effective outcomes., • Issue Ownership - Take proactive ownership of customer issues, troubleshooting across hardware, software, and network environments., • Remote Support - Provide remote assistance to users globally, accommodating various time zones and ensuring consistent service delivery., • IT Asset Management - Provision, configure, and maintain IT equipment - including laptops, desktops, and peripherals for new and existing users, supporting smooth onboarding and optimal performance., • Enterprise Application Support - Support core business applications such as Dynamics 365, email platforms, and collaboration tools to ensure operational continuity., • Security Awareness - Promote IT best practices and online security guidance to enhance user awareness and protect organisational assets. Key Relationships/Stakeholders • Internal IT Teams: Collaborate closely with infrastructure, application support, and cybersecurity teams to escalate and resolve complex technical issues efficiently., • End Users (Global Workforce): Provide first-line support to employees across multiple regions, ensuring prompt and effective resolution of IT incidents and service requests., • Service Desk Team Members: Work in tandem with fellow analysts and team leads to maintain consistent service delivery, share knowledge, and foster a collaborative environment., • IT Service Management (ITSM) Team: Coordinate on incident, problem, and change management processes to ensure alignment with ITIL best practices, driving continuous improvement., • Vendors and Third-Party Support Providers: Act as the main point of contact for external partners, coordinating hardware, software, and service escalations or maintenance., • Training and Knowledge Management Teams: Contribute to the development and upkeep of knowledge base articles, user guides, and training materials to empower users and improve service quality. Skills and Experience • Technical Expertise: Proficient in both Windows and macOS environments, with a strong understanding of a wide range of enterprise tools and applications., • ITSM Tools: Hands-on experience with industry-leading service desk platforms, such as TOPdesk; ServiceNow and JIRA, for efficient incident and request management., • Clear Communication: Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into easily understandable language for diverse audiences., • D365 F&O Expertise: In-depth experience with Dynamics 365 Finance and Operations, including troubleshooting, system optimisation, and issue resolution is ideal., • Analytical Problem-Solving: Strong analytical mindset with a methodical approach to diagnosing and resolving technical issues, ensuring minimal disruption for end users., • Customer-Centric Approach: Resilient, service-oriented, and adept at balancing multiple priorities, all while maintaining a positive and professional user experience., • Team Collaboration: Excellent interpersonal skills with the ability to collaborate seamlessly across internal teams and with external stakeholders to deliver effective solutions., • Adaptability & Agility: Comfortable working in fast-paced, evolving environments, with a proven ability to pivot and adjust to changing business needs., • Global Perspective: Experienced in providing support to users across multiple regions and time zones, with a strong appreciation for diverse cultural nuances. Education and Qualifications • 3-5 years of experience in IT support or Service Desk roles, ideally within a global, multi-time-zone environment., • Strong IT proficiency with the ability to quickly grasp and adapt to new software, systems, and technologies., • Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable., • Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient issue resolution and support operations., • Exposure to enterprise platforms like Active Directory, Office 365, SharePoint, Teams, and Dynamics 365, with a solid understanding of their functionalities., • Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus and demonstrate commitment to professional development., • Fluency in English (both spoken and written) is required for effective communication and collaboration. What we Offer • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement., • On-site parking, • Life insurance *4 basic salary, • Pension, • Employee Assistance Programme

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Project order values are up to £500k - therefore, there is a mixture of short and longer sales cycles. As Area Sales Manager, you will work in a collaborative team and a supportive environment with a company know for their fantastic work culture. The Company hiring an Area Sales Manager.

This role would be ideal for a Unit Manager or Deputy Manager looking to step up into their first Home Manager position, with full support from an established senior leadership team. Are you an experienced care leader ready to take the next step in your career? Were looking for a proactive and compa

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HomeServe are looking for a confident, adaptable Project Manager to join the team on a 9 month fixed term basis.

Deputise for the Team Manager where needed Represent the service and contribute to the development of policy and practice Provide effective leadership within the service, taking responsibility, being accountable and motivating staff within the team, working closely with other assistant team managers