Service desk jobs in LoughboroughCreate job alerts

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year. FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. Support and educate other Service Desk Enginee

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services envir

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. Previous experience of a busy service desk.

Service Desk Analyst - Onsite Role Based in Rushmere. This is an exciting opportunity to be part of a 24/7 European IT Service Desk, supporting a wide range of technologies and collaborating with teams across the business. You'll be at the frontline of IT support, ensuring incidents and service requ

Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. We are seeking a Service Desk Manager to lead our team of first- and second

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Provide consistently, excellent levels of customer service.

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

Strong Service Desk experience with excellent knowledge of IT infrastructure and Microsoft technologies. Handling and resolving incidents/service requests within agreed SLAs. Promoting self-service support tools and providing on-site user support when required.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

We achieve this with our great employees who continue to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service Desk

Line Service Desk Analyst, Leicester. The role involves providing Technical Application Support services for TBA Warehouse & Port Products & Services within an ITIL framework. You will have a strong customer-focused approach and be experienced in working in a support helpdesk environment with an abi

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agree

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

Are you passionate about IT and providing top-notch customer service? We're looking for a skilled 2nd Line Service Desk Engineer to join our dynamic team of seven. Previous experience in IT helpdesk support.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

We are seeking an ICT Service Desk Technician to join our proactive team. Be the first point of contact for the ICT Team, receiving tickets via email, phone, instant message, and face-to-face, ensuring all information is recorded in the Service Desk system. Provide internal support services to the I

Our ideal Service Desk Senior Analyst has the following qualifications:. Acting as both a technical escalation point and a team mentor, the Senior Analyst is responsible for improving service desk efficiency, managing major incidents, supporting customer satisfaction, and contributing to strategic i

Service Desk Analyst – Lyra Technology Group. Provide onsite support as directed by the Service Desk Manager or Seniors. Your work as a Service Desk Analyst will include the following duties:.

Previous experience in a customer service or service desk environment. The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. Join a manag

To ensure the highest level of service is delivered to all guests. Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Takes personal responsibility for correcting customer service problems.

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Proven experience managing and leading a service desk. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best p

This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. Experience with Microsoft Remote

Provide consistently, excellent levels of customer service.

Working closely with the Service Desk Manager, you’ll help ensure our IT support services are delivered seamlessly and within agreed Service Level Agreements. The Enterprise Service Management (ESM) System will provide a framework and structure for this information, but it is important for the Ser

We're supporting a local business in their search for a Service Desk Engineer who enjoys problem-solving, working both independently and in a collaborative team, and is passionate about continuous learning.

We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. The Service Desk team operates Monday to Friday, with shifts on rotation:. This key role provides high-quality IT support across the firm, ensuring technical issu

Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix. You would be trouble shooting and resolving h

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday). Service Desk Analyst / IT Support Help Desk Technician.

We have partnered with a leading global technology company to recruit a team of passionate and flexible service desk representatives. Our Client provides communications, network services, security, cloud solutions, voice and managed services to customers worldwide. As a member of the service desk te

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

We’re looking for an 1st Line Service Desk Engineer to join our Cloud and Devices Support team. Knowledge of basic technology products and services. Hybrid working support - Allowance towards a home desk and chair.

It is exciting times here at Churchill Retirement Living and we are recruiting for a Service Desk / Senior Service Desk Analyst. You will provide 1st and 2nd line support to ICT users in the resolution of reported faults, fulfil service requests made by ICT users (via the ICT Service Management Tool

Employer-funded private medical insurance after 12 months of service. Up to 7% matched pension contributions after three months of service.

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

Employer-funded private medical insurance after 12 months of service. Up to 7% matched pension contributions after three months of service.

We’re Hiring: Service Desk Engineer (French Required). We are looking for a Service Desk Engineer fluent in French to provide exceptional technical support to our contract customers. Experience in a 1st or 2nd line IT service desk role or similar.

Employer-funded private medical insurance after 12 months of service. Up to 7% matched pension contributions after three months of service.

The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Troubleshoot and remediate Mobile phone issues reported to the Service Desk. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software and h

Do you crave the thrill of the open road? Do you have a desire to deliver a daily dose of joy to your community? At Ocado Logistics, we're not just looking for drivers; we're seeking everyday heroes to join our league of Customer Service Team Members!. An enhanced digital health and wellbeing servic

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

This is a fantastic opportunity for a 2nd Line Service Desk Engineer to work with a leading technology services organisation, supporting troubleshooting and resolution of both VIP and user issues across the company's IT estate. Line Service Desk Engineer – VIP Support, Windows OS, Active Directory

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

About the Facilities Service Desk Coordinator role:. JOB TITLE: Facilities Service Desk Coordinator. Experience of working within a service desk background is essential.

Regulatory Affairs Team Lead (UK/EU).High Wycombe, Buckinghamshire, UK (Hybrid).An opportunity working for a growing specialty pharmaceutical business that focuses on CNS products and hospital injectables as a Regulatory Affairs Team Lead/Manager.The role reports to the Director of Regulatory Affair

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

Family Solicitor / Director / Team Leader - Leading National Practice in Central London - £80k - £100k.Our client is a well-established, fast-expanding and exciting practice which is looking for a Family Solicitor to join its highly-rated Family department in Central London.The successful Family S

The ICT Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. Manage service catalogues and ensure all supported services are documented and current. Lead, support, mentor, and develop the

If you are available immediately and have the skills and experience to deliver an excellent reception service, we’d love to hear from you.

The successful candidate will require an aptitude for working with applications/systems and to have the willingness to want to aid in supporting all aspects of the IT service assisting other teams where required from helpdesk, support through to desk rollouts and implementation. Working with the Tec

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Execut

Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Working within the Support team, the Service Desk Engineer provides 3rd line technical support and main

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a standa

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities service in Newham. Annual leave increasing up to 30 days with length of service.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Act as the primary point of contact for technical service requests. Exceptional customer service and problem-solving skills.

Job Summary: Weve been supporting childrens services professionals across Kent and the South East for over 25 years, giving you access to a wide range of agency opportunities each year across multiple local authorities and private providers. Whether you're looking to lead on complex cases or step i

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Maintain high levels of customer service and technical knowledge, and participate in project meetings as needed. Experience troubleshooting IT issues across software, hardware, and networ

Leicestershire and surrounding counties.Additional leave, Company car, Company events, Company pension, On-site parking.Do you love creating beautiful gardens? Are you a skilled landscaper who also enjoys leading and motivating a team?.

The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activit

Position Title: Team Leader - Infrastructure (Associate to Director Level) Location London (flexible working arrangements available) Overview We're seeking a dynamic and experienced infrastructure leader to manage and inspire a high-performing team across key highways and drainage schemes.Th

Futures recruitment are looking to appoint a service desk engineer for our client based on the outskirts of Hull. Due to a period of continued growth the successful service desk engineer will be responsible for 2nd line IT Support and provide technical support on both hardware and software issues.

A positive approach to service, both in store and at the doorstep always aiming to be the be.

Senior Service Desk Engineer (3rd Line), newcastle-upon-tyne, tyne and wear. We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Providing excellent customer service by responding promptly to service requests and providing regular updates on progress. Having flexible availability and participation for all rotating rostered shifts to cover service desk hours (7am – 8pm AEST Monday to Friday). Previous experience in a similar

Failing that, customer-facing experience in a professional environment and customer-service skills are a must.

IT Service Desk - analyst offering support for a wide array of systems and applications. Our services shape the future of connectivity by delivering media and data seamlessly, whether to your TV, radio, or smart meter. Opportunities for career advancement in areas such as 2nd/3rd line support, platf

Service Care Solutions are currently recruiting on behalf of a Local Authority in Hampshire for a Financial Assessment Team Leader to join the team on a temporary basis. Work closely with adult social care operational teams to ensure good customer service in the provision of financial assessments, e

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. Sup

Previous customer service experience is preferred. Customer Service Advisor – Student Accommodation (Temporary Role).

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

Provide excellent customer service and respond to inquiries.

Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service to their Users. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service

Sales Advisor With Customer Service Skills. Put your sales and customer service skills to good use!. Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial

We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team based at our Head Office in Grove Park, Leicester. Reporting to the IT Service Desk Manager, you will utilise your IT skills to deliver world class service to internal stakeholders. Work alongside th

Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata). Customer Service Advisor Responsibilities:.

Process Development & Improvement • Establish and refine ITIL-aligned service management processes, including incident, problem, and change management • Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis • Support the development and maintenanc

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

We are currently recruiting for Contact Centre Advisors to join a Local Authority in the West Midlands on a full-time temporary basis, supporting Birmingham’s waste and collection services. This role involves handling inbound calls from residents, providing information, resolving queries, and

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customers a

Sales Advisor – With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can in

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency,

Regulatory Affairs Team Lead (UK/EU).High Wycombe, Buckinghamshire, UK (Hybrid).An opportunity working for a growing specialty pharmaceutical business that focuses on CNS products and hospital injectables as a Regulatory Affairs Team Lead/Manager.The role reports to the Director of Regulatory Affair

Oversee day-to-day Service Desk operations, ensuring SLA compliance and optimal task coverage. Previous experience in a leadership or team lead position within a Service Desk or technical support environment. Renowned for their high-calibre team and dedication to going the extra mile, the company ea

Community Support Worker (Adults).We are seeking a compassionate and dedicated Community Support Worker to join our team on.This role is crucial in supporting the emotional and physical well-being of adults within their own homes, particularly those with complex needs.The ideal candidate will have

Sound knowledge of Service Desk and Asset Management software. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. To provide high quality su

We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll look to you f

Logging and managing incidents and service requests using ServiceNow. Recent experience in a service desk or IT support role (phone-based support essential). The position is ideal for someone who thrives in a fast-paced service desk environment and is looking to build on their experience with a repu

Maintenance Team Leader, £57,700, profit related pay with bonus increasing year by year, 7% pension contribution, 3-year PLC training course Shift – Panama days and nights (2 week blocks) About the company: The company we are currently in partnership with is market leading in their se

Senior Service desk Engineer - Jamf / MacOS. As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. Apple in the UK, their offer

Solid understanding of Windows OS (desktop and server).

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De