Trabajos service desk en LoughboroughCrear alertas

We're looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. \n You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams. \n\n • Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote)\n, • Pay: £22.41 per hour PAYE / £29.40 per hour Umbrella\n, • Contract: 12 months+ | Immediate Start\nKey Responsibilities:\n\n, • Manage ICT service delivery and service performance.\n, • Lead ICT projects and continuous improvement initiatives.\n, • Support digital transformation and organisational change.\n, • Work closely with ICT managers, suppliers and stakeholders.\n, • Ensure effective governance, cyber security, business continuity and risk management.\nAbout You:\n\n, • Significant ICT Service Delivery or ICT Operations Management experience.\n, • ITIL qualified (Foundation or above).\n, • Project Management qualification (PRINCE2, Agile or similar).\n, • Strong leadership, stakeholder management and communication skills.\n, • Local Government or public sector experience is desirable.\n\n This is an excellent opportunity to join a busy ICT team and play a key role in delivering high-quality technology services. \n Apply today with your CV for immediate consideration.

Company description:XPO TRANSPORT SOLUTIONS EUROPEJob description:Transport Coordinator - 1200 - 2000East Leake - NottinghamshireLogistics done differently.Here at XPO Logistics, a fantastic opportunity has arisen for a Front Desk Clerk to join our existing team in East Leake (Nottinghamshire) on our British Gypsum contract, on a full time, permanent basis. The shift pattern is Mon-Friday. The role will involve a wide range of transport operational responsibilities and will be required to complete transport reports and administrative tasks. You`ll be working on the afternoon shift with working hours of 12:00-20:00. We are open to speaking to candidates that would like to develop their career in Transport and Logistics, alongside this role you would be to complete an apprenticeship to help you to futher your career.Pay, benefits and more:Were looking to offer a salary of up to £26,750 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Youll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.What youll do on a typical day:To maintain a high level of system housekeeping and to work efficiently to agreed timescales.To organise and manage all paperwork and files for auditing purposes.To enter all necessary data on to the in-house computer system.To communicate with customers via telephone and/or e-mail.To share the responsibility for data-entry along with other members of the department.Providing support to the Shift Managers and Site Manager as required.To complete a 'track and trace process using the internal systems.To carry out the despatch process including preparing despatch notes using the companys in-house system.To prepare all necessary paperwork for a variety of external and internal hauliers.To provide an excellent level of service to all internal and external customers.Other duties which may be reasonably required from time to time by company managers, including delegated duties during the absence of colleagues.Responsibility for the POD (proof of delivery) process, ensuring all PODs are processed and managed in line with company procedures and sent to the relevant department.Working with the fleet department to ensure defects are logged, servicing schedules are meet and fleet issues are escalated as required.To challenge drivers on excessive hours / breaks / POA and kilometers.To keep accurate records of any tachograph infringements and driving license checks.To carry out general office duties.Ensure all vehicles returning to site are checked against the outbound check sheet and any changes to the condition of the vehicle or any concerns raised by the driver are recorded and reported to the Shift Managers (or deputy Shift Managers and Site Manager in their absence).Adhere to all company policies and procedures, to include the company dress code policy, standards of performance policy and health and safety policy.To set up drivers records for new starters to keep licence informationWhat you need to succeed at XPO:Being proactive in identifying and resolving any potential issues before they occur.Experience within an administration capacity, proficient using IT systems and tools.A drive to further your career in Transport & LogisticsDemonstrate a can do attitude with the drive to promote a positive culture to achieve the best out of your teamBe part of something big.We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.TPBN1_UKTJ

Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Project and Transformation Delivery.

Nicholas Associates Group Limited is recruiting for a Hire Controller to join a client in Loughborough on a temporary-to-permanent basis.The role involves taking phone and email orders, handling enquiries, preparing quotations, and acting as the first point of contact for drivers and delivery inform

A leading European IT service provider is seeking a Service Desk Engineer (3rd Line) in the United Kingdom.

Deerfoot Recruitment Solutions Limited is hiring a Service Desk Analyst in Nottingham.

EXL Service (UK) Ltd in Manchester is seeking a Team Manager to lead a high-performing service desk, driving excellent IT support for users, stakeholders and suppliers in a fast-paced environment.

A prominent technology services provider in Ruddington is seeking a Service Desk Team Manager to lead a high-performing technical support team. You will be responsible for ensuring service delivery excellence across HR and finance platforms, managing workloads, and implementing ITIL best practices.

Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Analyst for a hybrid role. You will provide first-line technical support, resolving incidents and service requests from initial contact through to resolution while delivering excellent customer service. The idea

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. IT support or Service Desk environment (or equivalent exposure). My client, a highly successful and well-established business based in Hertfordshir

Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure best-in-class service aligned to ITIL standards and SLA

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. We are looking for an IT Service Desk Specialist to join our IT team here in Leicester supporting all areas of the business. Do you have experience of pr

A leading organization in the education sector is seeking an IT Service Desk Specialist to ensure the smooth operation of IT services, provide technical support, and enhance the overall user experience. Collaborate with IT team members to improve service delivery.

Computacenter Derby is seeking an experienced Service Desk Operations Manager to lead a team of analysts delivering first-line IT support for a key customer account. The role requires proven leadership, strong communication and the ability to analyse data to guide operational decisions and service i

As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Our Peterborough based client is looking for a highl

A leading insurance group in England is seeking a Service Desk Lead to oversee. The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. Candidates should have a background in Service Management and proven lea

Breedon Group plc is seeking a Service Desk Manager to oversee the IT Service Desk, ensuring high-quality support across the business from its Derbyshire operation. You will coordinate with resolver teams, manage incidents, and guide the team to continual service improvements while reporting on perf

Demonstrates strong leadership in managing Service Desk teams, focusing on employee development, customer service excellence, and operational efficiency. Lead and develop a team of Service Desk Analysts delivering first-line support services. Previous experience leading teams within a Service Desk,

Minimum 8–10 years in IT Service Management, with at least 5 years in a Service Desk Manager or IT Service Delivery Manager role. Proven track record running large‑scale Service Desk operations (500+ users, high‑volume ticketing). Service Desk & Incident Management.

Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Candidates should have enterprise-level service desk experience and strong customer service skills. DJH in the United Kingdom is hiring a Tier 2 IT Service Desk Engineer to deliver high-quality technical support across the business.

Hire Manager to lead the day-to-day operation of the Hire Desk within our welfare division. You will manage a team of Hire & Sales Coordinators and Drivers, drive revenue, and ensure safe, compliant service.

Leidos Innovations UK Ltd seeks a Service Desk Analyst to join the Defence Intelligence Service Operations Team in Huntingdon.

Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk. Join a collaborative team focusing on Microsoft 365, Azure and HaloITSM, with opportunities to expand your skills as the Service Desk grows. You will be the first point of contact for 2,500+ users across 40+ si

Breedon Holdings LTD is seeking an IT Service Desk Manager to oversee the efficient operation of the IT Service Desk across the business. The role requires strong communication, leadership, and technical awareness of IT infrastructure, with a focus on delivering consistent service excellence and col

We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. Deliver routine service requests and approved changes in line with IT service management processes. Experience working within an IT Service Desk or technical support environment.

Computacenter is seeking a Lead Service Desk Manager to direct a team delivering first-line IT support across client environments. You will also produce management reports, coach staff through regular reviews and ensure governance of service workflows to meet objectives and quality standards. You wi

Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk, supporting 2,500+ users across 40+ sites and managing the in-house Evolve system.

Previous experience working within an IT Service Desk, IT Support, Helpdesk, Technical Support or similar IT-focused support environment. This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis.

Identify Solutions is seeking a hands-on Service Desk Team Leader to join our growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you

Service Desk Management: Utilise the Service Desk Management Tool to accurately log, monitor, and resolve incidents and service requests. We are looking for a motivated and skilled Service Desk Analyst to provide first-line support, ensuring that our digital services meet the highest standards of ex

Ascent People Ltd is seeking an IT Service Desk Manager to build and lead a new team of Support Analysts in the East Midlands. You will introduce best practice procedures, create a culture of accountability and ownership, and work closely with 3rd-party IT service providers across the UK.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. Documenting processes and maintaining service desk records. Able to work with various internal and external parties on the service desk dealing with inc

Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support.

Proactive Appointments is seeking an IBM i Service Desk Technical Consultant in Milton Keynes on a hybrid basis. We require 4+ years in a senior Service Desk or Operations role, with strong IBM Power i administration skills and experience with enterprise infrastructure and ticketing systems.

We’re looking for a Service Desk Team Leader to lead a team of Service Desk Engineers, ensuring excellent IT support across our UK & Ireland practices and central teams. Experience within a contact centre, service desk or technical support environment. Ready to lead a high‑performing Service Des

This is a fantastic opportunity for an experienced Service Desk Team Leader or Service Desk Manager who enjoys developing people, building strong customer relationships and driving service excellence. Lead and develop a team of Service Desk Analysts delivering first-line support services. You will b

Sellick Partnership is seeking an experienced ICT Service Desk Analyst to join our growing Technology Services team in County Durham. You’ll help with incidents, service requests, and projects across Windows devices and Microsoft 365 while maintaining asset records and contributing to service impr

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites.

Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites. Join a collaborative team using Microsoft 365, Azure, Intune and HaloITSM, with varied work across hardware, software and

R13 Recruitment is searching for a Service Desk Analyst to join a growing technology organisation. This full-time role offers hybrid working opportunities and focuses on customer service and problem-solving, providing a fantastic environment for career development in technology support.

Interaction Recruitment is seeking a Romanian-Speaking Service Desk Adviser to provide first-line IT support to clients.

Get notified about new Service Desk Specialist jobs in. You’ll lead a dedicated, high-performing Service Desk team who are passionate about delivering outstanding technical support. Your leadership will directly elevate the service experience for thousands of users who rely on MHR’s technology e

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

The postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business. Provide training and guidance to the Service Desk team. Information Technology Services.