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Job DescriptionService Desk Analyst - French Speaking UK and IrelandSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

We are recruiting for two Service Desk Analysts to work within our Technology & Change team. The Service Desk is the first point of contact for users seeking technical assistance. Respond to incoming service desk calls, emails, and tickets from users experiencing technical issues.

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Incident Manag

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. You'll lead the service desk team in delivering exceptional supp

In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction levels. A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineer

This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. The successful candidate will work within a dynamic team to e

Reporting directly to the Service Desk Manager, the Service Desk Analyst will assist in the day-to-day operational support of the firm’s Technology systems and hardware. Freshservice or similar Service Management tools. Participate in continuous improvement of service desk processes and procedures

An international consulting group based in London is seeking a Topic Leader to facilitate communication between local users and their Service Desk.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high‑quality customer

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Work with co‑workers to increase knowledge across the Global Service Desk team through knowledge sharing and knowledge base contributions. At least 2

Communicate and advise users on appropriate steps to resolve issues (including workarounds); accurately log all IT Service Desk interactions through IT Service Desk software and processes. The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests /

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer:. Microsoft Windows desktop and server

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

A consulting firm specializing in communications and public affairs support is hiring an Account Support and Service Delivery professional for its Japan Desk. With a lean team structure, this position offers the opportunity to work closely on each project and develop into a core member of the Japan

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. We’re looking for several Service Desk Analysts to join our teams. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, t

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. Escalate complex or unresolved issues from the helpdesk to Level 2 or Senior Engineers in a timely and accurate manner. You will understand that excellent service delivery al

A higher education institution in Greater London is looking for a Service Desk Analyst to provide high-quality IT support for students, staff, and visitors. The role requires collaboration with various IT teams to enhance service delivery.

You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow.

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members.

A global investment organisation seeks a Service Desk Analyst to provide first- and second-line support across multiple regions. This role involves handling technical issues, owning incidents from diagnosis to resolution, and contributing to project documentation and IT service improvements.

Ideal candidates will have experience in Service Desk solutions and excellent communication skills. A technology services organization is seeking an energetic IT Support professional to join their team in Greater London.

A leading IT solutions provider is looking for a Service Desk Analyst to join their Not for Profit team in Greater London. The ideal candidate will have 1st line IT support experience and a proactive approach to customer service.

A leading IT services company in Greater London seeks a dynamic Technical Service Desk Manager to lead 1st‑3rd line support teams. You will oversee daily operations and ensure exceptional IT service delivery while driving ITIL best practices.

A market-leading financial services company in the UK is seeking an IT Service Desk Analyst to provide 1st and 2nd line IT support. The ideal candidate will have strong customer service skills, experience with relevant IT tools, and an ITIL Foundation qualification.

Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. We’re looking for a Service Desk Analyst to join our Professional Services team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. This full-time role involves providing technical support, troubleshooting issues, and maintaining high customer service standards.

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Act as first point of contact for HIS Service endusers on the customer service desk. Answer, log and manage all calls, emails and faxes to the Service Desk. Assist in managing the Service Desk application, including user accounts, categories and call allocation.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A UK-based IT service provider is seeking an IT Service Desk Engineer for a role that offers 12-hour shifts, 4 days on and 4 days off. The ideal candidate will be responsible for resolving technical issues related to desktop and applications while providing exceptional customer service.

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience.

A Service Desk Analyst role is the gateway to progression into 2nd and 3rd line support in specialisations such as:. Continually improve the way the service desk work. University Placement Year - Service Desk Analyst (Starting Summer 2026).

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Key responsibilities of the Service Desk Analyst. Benefits of the Service Desk Analyst.