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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

Act as first point of contact for HIS Service end users on the customer service desk. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. Answer, log and manage all calls, emails and faxes to the Se

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

A leading financial services provider is seeking a Senior IT Service Desk Engineer for their London office.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Developing a successf

Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security. Assist with purchases of equipment and services.

Service Delivery: Ensure service desk operations align with ITIL best practices and resolve incidents and service requests within agreed SLAs. Promotion of Service Desk: Promote service desk activities across the organisation and develop knowledge‑base articles, key documentation, and self‑serve

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. Kickstart Your Career in Tech, join Our Service Desk Team!. The G

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

We are seeking an IT Service Desk Engineer to join a high performing IT team for a rapidly expanding managed service provider based in Gloucester. Working on an IT Service Desk as well as working on live infrastructure projects.

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

A leading tech recruitment company is seeking a Service Desk Analyst to provide 1st line support to GP Electronic Record customers. Join a team dedicated to making a real difference in healthcare services.

As a Service Desk Analyst you will provide 1stline support for our Service Desk, communicating with customers via telephone, email, and using out support portal. We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record cust

A dynamic technology organization in the UK seeks an experienced IT Service Desk Lead to ensure effective operation of the service desk. This role involves leading the configuration of service desk tools, monitoring performance, and driving continuous improvement. Candidates should have over 5 years

A leading media production company in Greater London is seeking an IT Service Desk Manager to oversee service desk operations and support the business. You will lead a team, ensuring service targets are met while enhancing user experience. An excellent opportunity for someone with a robust understan

A leading educational institution in fashion is seeking a proactive Service Desk Technician to manage IT support requests and ensure smooth operations. Candidates should possess strong technical knowledge, particularly in Microsoft systems and IT service desk experience.

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience.

Based in our IT team, the role of IT Service Desk Analyst is to provide first-line support to LNER staff for incidents and service requests. Carrying out initial diagnosis on all logged incidents and service requests received at the Service Desk ensuring that all details are captured from the custom

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

Work closely with project management and the service desk to ensure service level promises are met. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within MicrosoftTM Gold Projects. Assist the service d

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

Service Desk Engineer 1st Line. We re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. Previous experience in a 1st Line / Service Desk / IT Support role (or strong IT internship / placement).

A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non‑critica

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of exper

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Technology Services Group team. Work alongside a team of desktop technicians to respond swiftly to Executive requests.

A luxury technology company based in Central London is seeking a Service Desk Coordinator to manage incoming service tickets, maintain CRM data, and support maintenance activities. The successful candidate will handle scheduling, oversee maintenance tasks, and drive service contract renewals, ensuri

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

Learn how a service desk operates day‑to‑day. We’re a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting‑edge cloud services. Experience in customer service is advantageous, though not requ

A leading retail company is looking for an Engineer to join their Service Desk team in London. The role involves providing IT support, troubleshooting hardware and software issues, and managing service requests.

A leading IT service provider in the United Kingdom seeks a Service Desk Analyst. The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. Strong ITIL knowledge and experience with service management tools

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You’ll be encouraged

A leader in renewable energy is seeking a Senior IT Service Desk Analyst to join their team in Glasgow. Strong experience in Windows operating systems, Active Directory, and customer service is essential.

Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team.

A tech-enabled business service provider in Greater London is hiring a Service Desk Analyst to support their rapidly growing Tech Operations Team. Ideal candidates have previous experience in Service Desk roles and knowledge of Windows 11.

Log, prioritise, and manage incidents and service requests using the service management system. Experience working on a busy service desk providing 1st and 2nd line support to 250+ users. Excellent communication and customer service skills.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. Consistent approach to all service desk calls. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process).

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

A technology services provider in London is seeking a Service Desk Analyst to support their Tech Operations Team with first line support and incident management. Candidates should have a solid service desk background with technical support experience in Windows 11 and Mac OS, along with a passion fo

Technical Support Engineer / Service Desk - (1st & 2nd Line).

A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London.