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Line IT Service Desk Engineers.

Strong experience using Jira Service Management or similar platforms (Zendesk, Freshdesk, ServiceNow, etc. Provide first‑line support for issues raised via the Service Desk, conducting initial triage and troubleshooting. As Application Support Analyst you will be the first point of contact for cli

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).

Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Working within the Se

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

Gathering data for reporting and suggesting service improvements. A strong communicator with excellent customer service skills. Touch typing or customer service training.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

Experience as a 1st / 2nd line support analyst - service desk and deskside support. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Provide general help and advice to users, utilizing remote desktop tools.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

A leading automotive finance service in Epsom and Ewell is seeking a Service Desk Analyst to provide hybrid technical support.

We are seeking a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Develop your technical and customer service skills with guidance and training from senior team members. OneAdvanced is one of the UK's largest providers

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

ServiceNow, Zohodesk, Jira Service Management, Freshdesk). The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. The IT Service Desk Lead is responsibl

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Experience with tools such as Jira Service Desk, Power BI, and familiarity with ISO 27001 frameworks for security and compliance. Understanding of Software as a Service (SaaS) and Platform as a Service (PaaS) models. Familiarity with Internet Information Services (IIS) and Windows Server environment

Previous experience in a technical service desk in an outsourced environment where service levels applied desirable. Focusing on the customer experience during all interactions with the Service Desk. The role holder will triage contacts made to the Service Desk, providing support and technical assis

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

We re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a busy service desk, so it will suit someone who is confident prioritising tasks and enjoys keeping users updated. Holiday allowance of 21 days plu

In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users. Prior experience in a Service Desk Support role. Hiring Manager & a Senior Service Desk Analyst.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support portal. Strong organisation skills,

Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement‑related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. Join to apply for the PGIM | Senior Associate, Service De

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. As an IT Service Desk Engineer, you will provide comprehe

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer‑facing role. Line Service Desk Engineer – Immediate Start.

A leading technology consultancy in Greater London seeks an IT Service Desk Lead. This role is responsible for enhancing service desk operations and ensuring adherence to SLAs. Knowledge of ITIL practices and proficiency in ITSM tools like ZohoDesk are essential.

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

A local NHS Trust is seeking a full-time Receptionist/Admin Support based at The Loft, Nuneaton.This role involves front-of-house duties such as greeting patients, providing administrative support, and managing general inquiries.The ideal candidate should have a good general education, experience wi

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A leading technology solutions firm in Newcastle is seeking a Service Desk Coordinator.

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. Ideal candidates will possess strong AI technology knowledge, familiarity with IT Service Management, and experience in user experience enha

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. Kickstart Your Career in Tech, join Our Service Desk Team!. The G

We are seeking an IT Service Desk Engineer to join a high performing IT team for a rapidly expanding managed service provider based in Gloucester. Working on an IT Service Desk as well as working on live infrastructure projects.

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

As a Service Desk Analyst you will provide 1stline support for our Service Desk, communicating with customers via telephone, email, and using out support portal. We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record cust

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A leading IT service provider in the United Kingdom seeks a Service Desk Analyst. The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. Strong ITIL knowledge and experience with service management tools

A leader in renewable energy is seeking a Senior IT Service Desk Analyst to join their team in Glasgow. Strong experience in Windows operating systems, Active Directory, and customer service is essential.

Technical Support Engineer / Service Desk - (1st & 2nd Line).

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

A national health organization in the UK is seeking an experienced IT Support Technician to provide user support services across various platforms.

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. A highly successful and rapidly growing business based in Kin

A large managed service provider in the UK is seeking a proactive Service Desk Analyst to join their team.