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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Proven ticket handling experience in a busy service desk environment.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

A leading food services provider in the United Kingdom is seeking a Service Desk Analyst to join their Digital & Technology team in Birmingham. In this fast-paced role, you will provide first line IT support for internal users, addressing hardware and software issues, logging incidents, and ensuring

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. Managed Service Provider (MSP). You will be the first point of contact for IT incidents, service requests, and queries from multiple customers acros

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

An energy company based in the United Kingdom is seeking a Senior IT Service Desk Analyst to join their team in Glasgow.

A leading Managed Service Provider is seeking a proactive Service Desk Analyst to deliver high-quality IT support. This role involves being the first point of contact for incidents and service requests in a shift-based, 24x7 operation.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. Using the IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tr

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Working closely with experienced colleagues, you’

As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong adm

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

A prominent construction materials company is seeking an IT Service Desk Analyst based at their Derbyshire office.

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.

Help ensure that processes used by the service desk team are well documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardwar

The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, eff

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

A leading service provider in Greater London is seeking a skilled 2nd Line Service Desk Analyst. The successful candidate will provide high-quality technical support for Windows 11, Microsoft 365, and manage ticketing through ServiceNow.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Join a fast-growing technology services

Working as part of a 7 person team, we are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. Ensuring incidents and requests are handled efficiently and professionally, the Service Desk Analyst will log clear and detailed tickets in Ser

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

This role will serve as the Service Desk owner and trusted advisor, ensuring that the Service Desk effectively supports business workflows, both corporate, broadcast and production. We are seeking a IT Service Desk Manager to take ownership of the IT Service Desk and provide a key business function

A local government council in Greater London is seeking an IT Service Desk Analyst to ensure exceptional IT support across various platforms. The ideal candidate will possess strong customer service skills and a foundational understanding of ITIL practices.

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. If you are interested in discussing this Service Desk Analyst role further, please.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A managed IT services provider in the United Kingdom is seeking experienced 2nd Line IT Service Desk Engineers to support customers via phone, live chat, and email.

A leading technology service provider in the United Kingdom seeks a Senior Service Desk Engineer. This critical role demands providing exceptional service desk support to clients across various platforms. This position offers a chance to enhance customer satisfaction and improve service delivery sta

A leading insurance technology company based in the UK is seeking a Service Desk Analyst to join their team. You will play an essential role in supporting colleagues by delivering user-centric service and contributing to knowledge management efforts.

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.

Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while delivering excellent and clear communications of incidents, service requests and service updates to our c

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

University Placement Year - Service Desk Analyst (Starting Summer 2026). As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A leading IT support company in the UK is seeking a Service Desk Analyst to provide high-quality technical support to users.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi-site environment. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and requests, playing a vital role in keepi