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The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer. Service Desk Engineer£27-£32kBenefits: Training/Progression/Great Tech/Hybrid Working.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. As part of the 24/7 European IT Service Desk team you will be working across a broad range of technologies and liaising with multiple ar...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer. Service Desk Engineer£27-£32kBenefits: Training/Progression/Great Tech/Hybrid Working.

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

Line Support / Senior Service Desk Analyst. Line Support / Senior Service Desk Analyst.

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

The ideal candidate will have a strong grasp of best practices in support operations, including service level agreements (SLAs), ticket management, and performance metrics, with the ability to adapt strategies to meet the needs of different regions as the service desk expands. Global Expertise: Y...

Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level)....

This is a fantastic opportunity for an experienced 2 nd Line Service Desk Analyst to join a leading cloud solutions and managed services business based in the North East. Proven track record of providing Line 2 service desk support from a Managed Service Provider background. You will provide esse...

In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines - Create relevant and engaging content for customers based in your language’s locale - Use your language expertise to perform Qu...

If you’re passionate about IT troubleshooting, customer service, and delivering results, this is the role for you!. Proficiency in Microsoft OS, Azure AD, Office 365, and AVD Desktop. ITIL qualification or experience in professional services.

A Service Desk Associate is required for an initial 6 month contract.

Collaborate with other teams and customers to resolve complex issues and enhance service desk services. We're now looking for a Service Desk Analyst to join the team at Conferma. Service Desk Analyst at Conferma is responsible for:.

Job Title: Senior Service Desk Analyst Location: Bedford, MK42 (Minimum 2 days in the office) Contract: Permanent, Full-Time Start Date: ASAP Salary: £37,938 per annum We’re seeking a Senior Service Desk Analyst to join our Technology team. As a key member of the Service Desk, you’ll no

Generate service metrics using scripts and/or documentation. Commitment to providing high-quality support and exceptional customer service.

As a skilled IT service desk professional this role offers you an excellent opportunity for to contribute to a dynamic and evolving IT service. Role Overview: As a Service Support Analyst, you will play a crucial role in providing both 2nd line technical support services and some 3rd line. Except...

We are looking for an IT Service Desk Analyst to join our growing IT team. We are seeking an IT Service Desk Analyst to join our expanding IT team.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

IntaPeople are currently supporting a large globally based organisation with the recruitment for an experienced Service Desk Engineer to join their Technology team in South Wales. Previous experience working within an IT Support function/team/service desk etc. Ability to build relationships and p...

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Support Monitoring and Reporting: Tracking service desk performance, generating reports, and ensuring SLAs are met. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, u...

Are you passionate about IT and providing top-notch customer service? We're looking for a skilled 2nd Line Service Desk Engineer to join our dynamic team of seven. Previous experience in IT helpdesk support.

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday).

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Are you a true leader looking for an opportunity to make a positive impact with a busy Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service?. Monitor and manage service des...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Use of service desk system to log, prioritise and manage support requests. Knowledge of Windows 10/11 desktop environments. Knowledge of Microsoft Active Directory & 365 services (Azure AD/SharePoint/OneDrive/Teams).

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

As an IT Service Desk Supervisor, you will be responsible for overseeing the daily operations of the Service Desk team and be accountable for managing the performance of service requests and incidents, in line with company SLAs. To be considered as an IT Service Desk Supervisor, you will need:. S...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-qualit

A Service Desk Associate is required for an initial 6-month contract.

Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35). IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level)...

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications ...

Experience with a ServiceDesk ticketing system, specifically Freshworks. Senior ServiceDesk Analyst – London Reporting to:. Overall Job Purpose: The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level suppor...

We are looking for a 2nd line support analyst to join a busy IT Service Desk Analyst.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home). What’s in it for you? Work in vibrant, creative central London offices (with the perks to match) Hybrid model: 4 days in, 1 from home Hands-on exposure to both P

We're not just about fixing issues; we're about creating solutions! No two days are ever the same within this role, and the successful candidate will be expected to identify trends and patterns, which will inform continual service improvement activities and contribute to the transformation of the...

Experience managing a 24x7 service desk or support team in a high-pressure environment. Radius is recruiting for a Talented and experienced Service Desk Operations Manager for our Datacentre client based in East London. Assist the Senior Service Operations Manager in delivering the strategy for t...

This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. Service Desk or IT Support role. Service Desk Analyst | GBP35K | Hybrid (Bridgend, Wales) | Permanent.