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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading retail company is looking for an Engineer to join their Service Desk team in London. The role involves providing IT support, troubleshooting hardware and software issues, and managing service requests.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You’ll be encouraged

Act as first point of contact for HIS Service end users on the customer service desk. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. Answer, log and manage all calls, emails and faxes to the Se

A prominent healthcare provider is looking for a Service Desk Analyst to join their Digital Service Desk team. The ideal candidate will have strong communication skills, experience in customer service handling, and good IT knowledge. This role offers flexibility in working hours and a variety of exp

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Using modern cloud-ba

Service Delivery: Ensure service desk operations align with ITIL best practices and resolve incidents and service requests within agreed SLAs. Promotion of Service Desk: Promote service desk activities across the organisation and develop knowledge‑base articles, key documentation, and self‑serve

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Work directly with Platinum Services leadership to prioritize projects, align resources and keep on track. Experience in a deskto

A dynamic technology organization in the UK seeks an experienced IT Service Desk Lead to ensure effective operation of the service desk. This role involves leading the configuration of service desk tools, monitoring performance, and driving continuous improvement. Candidates should have over 5 years

Service Desk Engineer 1st Line. We re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. Previous experience in a 1st Line / Service Desk / IT Support role (or strong IT internship / placement).

A leading media production company in Greater London is seeking an IT Service Desk Manager to oversee service desk operations and support the business. You will lead a team, ensuring service targets are met while enhancing user experience. An excellent opportunity for someone with a robust understan

Work closely with project management and the service desk to ensure service level promises are met. Assist the service desk manager as required for 3rd line technical escalation support tickets. The successful candidate will take ownership of escalated issues from the Service Desk and work closely a

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience.

Candidates should possess strong technical knowledge, particularly in Microsoft systems and IT service desk experience. A leading educational institution in fashion is seeking a proactive Service Desk Technician to manage IT support requests and ensure smooth operations.

Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all a

Ensuring a consistently high quality of customer service is provided by the Service Desk delivering a positive and professional approach at all times. Based in our IT team, the role of IT Service Desk Analyst is to provide first-line support to LNER staff for incidents and service requests. Carrying

A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A leading financial services provider is seeking a Senior IT Service Desk Engineer for their London office.

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non‑critica

Assist with purchases of equipment and services. Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security.

Learn how a service desk operates day‑to‑day. We’re a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting‑edge cloud services. Experience in customer service is advantageous, though not requ

A luxury technology company based in Central London is seeking a Service Desk Coordinator to manage incoming service tickets, maintain CRM data, and support maintenance activities. The successful candidate will handle scheduling, oversee maintenance tasks, and drive service contract renewals, ensuri

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably. Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits.

A leading IT service provider is seeking a Service Desk Analyst for a university placement starting in Summer 2026. This role offers the chance to gain invaluable IT experience within a busy Service Desk environment in London. Responsibilities include providing first-line support and excellent custo

A leading financial services firm in Greater London is seeking a Service Desk Analyst to ensure employees remain productive by tackling incidents like software errors and hardware failures.

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk, and an understanding of how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant – the first point of contact for IT issues for users worldwide. Take ow

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

Manage and triage service desk queues effectively, maintaining SLA compliance. A highly successful and rapidly growing MSP and Technology provider are looking for a seasoned Network Engineer to join their Service Desk and Projects team. This MSP is looking for a motivated Service Desk Network Engine

A leader in renewable energy is seeking a Senior IT Service Desk Analyst to join their team in Glasgow. Strong experience in Windows operating systems, Active Directory, and customer service is essential.

As IT Service Desk Analyst, you will act as the first point of contact for 280 users, based across 4 offices, to report IT related issues and faults. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst. You'll be an integral part of the global Service Desk team

We are looking for enthusiastic, flexible staff to join the Digital Service Desk team as a Service Desk Analyst via our Temporary Workforce Services team. As a member of our Temporary Workforce team, you can enjoy the flexibility to work in locations and at hours that suit you, fulfilling a variety

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

We are seeking an IT Service Desk Engineer to join a high performing IT team for a rapidly expanding managed service provider based in Gloucester. Working on an IT Service Desk as well as working on live infrastructure projects.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and requests, playing a vital role in kee

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Key responsibilities of this Service Desk Engineer role are:. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems an