Service desk jobs in HarrogateCreate job alerts

Job Title: Service Desk Analyst. We have an exciting opportunity with a growing organisation for a Service Desk Analyst that is looking to grow and develop their skills. For this role, you need experience in a technical support/service desk role.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. Principal

The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. The role includes managing a small team of 1st and 2nd

Come and join the Littlefish team!We're Hiring: Service Desk Engineer (German Required)Work location: RemoteSalary: Up to £28,500Here at Littlefish, we look for people who can make arealdi. Service Desk Engineer - GermanWhen registering to this job board you will be redirected to the online applica

Service Desk Analyst vacancy in Gloucestershire (224DM). Are you a problem-solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipli

The successful candidate will join a large team, working on a Help Desk offing IT Support.

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support, solutions, and services to SMEs across the UK.

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Service Desk Engineer (1st/2nd Line). Meeting individual and team KPI targets in line with Service Desk goals.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming callsto the Service Desk, effectivel

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Sound knowledge of Service Desk and Asset Management software. About Us: Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. To provide a single point of contact to our internal business users and external clients

We have an exciting opportunity for a Senior Service Desk Analyst to join our Managed Services team. Possess at least 2 years experience in a technical support or service desk role, ideally in a managed services environment, with deep knowledge of Microsoft technologies. The successful applicant wil

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas. The IT Service Desk provides support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and cooperative manner to ensure responsiveness, effectiveness a

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:. Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in German to provide top-tier technical support to our contract custome

You’ll help keep our systems running smoothly, solve problems with confidence, and deliver top-notch customer service every step of the way. Managing service tickets and keeping users updated. Industries: Higher Education, Education, and IT Services and IT Consulting.

The Service Desk team operates Monday to Friday, with shifts on rotation:. We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. This key role provides high-quality IT support across the firm, ensuring technical issu

Service Desk Co-Ordinator (Maternity Cover - minimum of 9 months). Join a dynamic and busy engineering team as a Service Desk Co-Ordinator, providing vital support during a long-term maternity cover. This role is the heartbeat of the service operations, ensuring seamless communication and coordinati

Join a growing technology services provider as a Service Desk Engineer (Nights) and be part of a team that ensures seamless IT support for clients across industries. The role involves handling service requests, troubleshooting technical issues, monitoring systems, and maintaining strong service deli

Here at Stonewater, we are seeking an IT Service Desk Manager to be responsible for managing and supporting the frontline IT service team. Managing both the IT Service Desk and Field Engineers to deliver a first-class service experience across the organisation, you’ll make sure customer incidents

Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Office, whilst also providi

IT Technician, Service Desk, or similar).

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the application

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Ability to maintain a high standard of customer service within a busy Service Desk environment. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT serv

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

We are looking for an additional IT Service Desk Technician to provide technical support to internal. There is a strong focus on customer service as this position is the first point of contact. Broad knowledge of desktops, laptops, and other computer hardware.

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Fou

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. We are seeking a Service Desk Manager to lead our team of first- and second

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Familiarity with service desk software and ticketing systems is an advantage. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata).

Sound knowledge of Service Desk and Asset Management software. Take ownership of the Identity Management Service, including New Starters, Leavers etc. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.

Follow escalation procedures for service desk tickets, moving them on accordingly. Service desk pod members should aim to achieve updated skills within. Line Services Desk Engineer – MSP.

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Familiarity with Active Directory and remote desktop support tools.

Are you an experienced IT professional looking for your next challenge? We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Microsoft Windows desktop and server configuration and support experience. Partnership-focused with a deep

You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working within a team of 8 Service Desk Analysts

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Reporting relationship: This position reports to the Service Desk Lead. Working with the Service Desk Management team, logging and categorising tickets and escalating cases whe

This role could suit someone with experience in a IT call centre or service desk environment, who’s ready to take the next step into operational coordination. You’ll help oversee the day-to-day running of our IT Service Desk, making sure our live chat and telephony platforms are well-staffed and

Senior IT Service Desk Engineer at DJH. Ensure devices and services remain patched, compliant and secure. Serve as an escalation point for complex incidents and service requests.

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

Are you an experienced Service Desk Manager looking for a new opportunity? Our client is looking for a Service Desk Manager to lead dynamic team and shape the future of their IT support services driving customer service excellence and fostering a culture of continuous improvement. Process & Continuo