Service desk jobs in HarrogateCrear alertas

Candidates should possess a strong customer service background and familiarity with ITIL principles. This position requires onsite presence, and only local applicants will be considered. Successful candidates will benefit from a proactive and team-oriented work environment.

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Service Desk: 3+ Years (preferred). Our client is looking for a proactive

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

A staffing agency in the UK is seeking a Support Analyst to provide first point of contact Service Desk support. The role involves resolving support tickets while maintaining high customer satisfaction and adherence to service level agreements.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Proven ticket handling experience in a busy service desk environment.

Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you to their IT Service Desk team. A culture focused on collaboration, continuous learning, and great customer service. Log, prioritise and resolve incidents and service requests.

A local government authority seeks an IT Service Desk Analyst to provide exceptional support as the first point of contact for IT-related issues. The role demands strong customer service skills, problem-solving abilities, and familiarity with ITIL principles.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. Work collaboratively with internal teams to improve service delive

We’re looking for a proactive and technically capable Service Desk Analyst to join our Clients IT Service Desk team. Experience in a service desk or IT support role. Reports to: Service Desk Team Lead.

However, the Service Desk covers the hours between 8. Service Desk and Incident Management Lead. Each member of the Service Desk must also be able to pass a.

We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Engineer to provide support to Global users.

A financial services organization in the United Kingdom is seeking an experienced 2nd Line Service Desk Engineer to provide high-quality technical support within a structured, regulated environment.

A global investment organisation is seeking a Service Desk Analyst to provide exceptional first- and second-line support within their IT team. This role involves diagnosing and resolving technical issues while ensuring high service quality.

Desirable: Qualification within IT service delivery. Desirable: 1+ years customer service experience. Strong knowledge of Telecommunications, Telematics, IT Services.

We’re seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. IT Service Desk or similar support role. Experience in the financial services sector.

Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine. Service Desk Analysts provide a comprehensive first line of IT support to employees within Taylor Rose. As the face of IT, they provide support, administration and troubleshooting services covering the full scope o

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way.

Sound knowledge of Service Desk and Asset Management software. Excellent written skills and experience with documenting incidents/service requests and resolutions. Support the mobile communication service.

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company. We are actively seeking an experienced Service Desk Analyst – Application Support in England to work remotely for our global Service Desk team. Experience with servi

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Effective Collaboration: Work collaboratively

A local government authority in London seeks an IT Service Desk Analyst to deliver exceptional IT support.

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

A leading health services provider in Essex is hiring two Service Desk Analysts to support their expanding operations. The role focuses on providing excellent customer service, managing incidents, and mentoring new staff.

University Placement Year - Service Desk Analyst (Starting Summer 2026). Service Desk Analyst - Placement year. As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment.

Experience working in a Service Desk, Helpdesk, or IT Support role. You will be responsible for resolving IT incidents and service requests, ensuring timely resolution, and delivering a high standard of customer service. This role is ideal for professionals with a solid IT support background who enj

A leading mobility service provider in the UK is looking for a motivated TSD Analyst to support the Connected Car workforce for Jaguar Land Rover. The ideal candidate will have experience in telecommunications, customer service, and technical troubleshooting. Responsibilities include managing case a

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and requests, playing a vital role in kee

A reputable Managed Service Provider in Greater London is looking for an experienced Service Desk Engineer to join their technical support team. Join a team that values diversity and a proactive mindset as you help improve client services.

You will resolve technical issues, support colleagues across the business, and contribute to improvements in the IT service.

A leading insurance service provider in Greater London seeks an IT Support Manager.

The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. Using the IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tr

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London. Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. You MUST have Professional Services experience, along with good IT Suppor

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Working closely with experienced colleagues, you’

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Experience with how an ITIL service desk runs. Line IT Service Desk Engineers.

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

We’re not just about fixing issues; we’re about creating solutions! No two days are ever the same within this role, and the successful candidate will be expected to identify trends and patterns, which will inform continual service improvement activities and contribute to the transformation of th

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.