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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Monitoring and reporting of service desk activity. Managing a team of Service Desk Technicians.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Job Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Se

IT Service Desk Analyst — Swindon, Permanent – £30,000 per annum. Peaple Talent is partnered with a growing catering company that requires an IT Service Desk Analyst to provide first and second line support across the Neptune business, in person, by phone and by email during specified business

The role encompasses co-ordinating internal technical support and managing the Media Asset Management support desk, ensuring high-quality service delivery.

Tailor Made Technologies is seeking a Dedicated 2nd Line IT Service Desk Engineer based in Whiteley. Candidates should have experience with ITIL service desks, Active Directory, and cloud technologies like Office 365 and Azure.

Police Digital Service is seeking a Level 1 ICT Support Engineer to provide exceptional technical support and customer service. The successful candidate will handle incidents and service requests, ensuring customer satisfaction and operational efficiency.

Carrying out any agreed escalation of incidents not progressing in line with agreed Service Levels that cannot be resolved by the Service Desk and monitor their progress ensuring feedback to the customer. Experience using Service Desk IT Service Management tools i. First Line Client Service Desk Spe

Shieldpay Trust Services Limited: Registered with HMRC as a trust service provider (Reference XKML00000214627) and provides the services as a corporate trustee to the beneficiaries of the trust, established by deed, in connection with escrow transactions. Hands‑on experience in a service desk or I

Great Ormond Street Hospital Charity is looking for a Service Desk Manager to lead our Service Desk function and help shape the experience colleagues across the organisation have with technology and support. Manage Service Desk tooling, processes and knowledge management to ensure services remain ef

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. IT Support Engineer – 2nd Line (Service Desk). Previous experience in an MSP environment within IT support or service de

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. Candidates should possess strong technical knowledge and experience in a fast-paced service environment. The role focuses on providing excellent customer service while troubleshooting and resolving inc

Acora - IT, Cyber & AI is looking for a Junior Service Desk Analyst to join the Service Operations team. The ideal candidate will possess strong knowledge of Microsoft operating systems and experience with IT service management tools such as ServiceNow. This role involves providing first-class techn

Operating within a hybrid working model, the Service Desk Team Leader helps connect IT operations with the needs of our people, fostering strong relationships and a truly service‑centric culture. Experience with working in an IT support or service desk environment, ideally within a legal or profes

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. To build, manage and develop a strong ISP networking team providing customer centric services. Extensive experience with configuring and maintaining Juniper routers in a service provider environment,

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

The role requires proven experience in service desk operations within IT or telecom environments. Vorboss is seeking a Service Desk Manager to oversee the delivery and maintenance of IT and Network products.

Proven experience in a professional, high-volume IT Service Desk environment. Exceptional customer service skills, with strong verbal and written communication abilities. Deliver high-quality IT support and outstanding customer service in a fast-paced, high-pressure environment.

In this full-time role, you will manage service requests while ensuring excellent customer service satisfaction. Techwaka is seeking a dedicated Service Advisor to join our team in Thatcham, United Kingdom.

The role involves providing first-line and second-line IT support and application support using ServiceNow, with a strong focus on customer service and continual service improvement. The Service Desk Analyst role is a contractor position that requires a self-motivated and versatile individual with a

A well-known hotel chain in Greater London is looking for a Receptionist to provide exceptional service during check-in and check-out, maintain hotel accounts accurately, and ensure health and safety compliance.

Monitoring Service Desk Performance – Monitoring the workflow and using the helpdesk systems to extract performance information to validate SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of y

Context Recruitment Limited is seeking a proactive Service Desk Engineer in Stockton on Tees.

Service Desk Controller – Harold Wood, Romford. I am currently recruiting on behalf of my client for a Service Desk Controller to join their busy, fast‑paced call centre based in Harold Wood, Romford. With over 4,000 reactive calls coming through each month, they are looking for a highly organis

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Service Desk Apprentice provides phone, remote control and desktop support to users on day-to-day issues involving, Windows 11, Office 365 and other business applications. Service Desk Apprentice will be responsible for providing basic hardware and software support for all company assets including S

Service Desk, End User Support, or End User Computing experience in a corporate environment; broader experience may be considered for a Senior Service Desk Engineer scope. We’re looking for a highly skilled Service Desk Engineer to support Microsoft 365, end‑user computing, identity, and collabo

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

Service Desk Operations & Communication: Act as a central point of contact for back-of-house operational queries; log and triage service requests; maintain professional communication with internal departments, contractors, and the Control Room. Compliance & Documentation: Ensure all service desk ope

A leading asset management firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. This highly technical role involves supporting the Service Desk and resolving both software and hardware issues. Join a collaborative team focused on providing exceptional service in a dynamic

My client is looking for an experienced Senior Service Desk Engineer to join their Service Desk team with MSP experience. Hands‑on experience with Windows Service, Active Directory, Group Policy, DNS and DHCP.

As Service Desk Manager you should have some technical background or previously worked as a Service Desk Manager within an IT environment and have a sufficient understanding of 1st, 2nd and 3rd Line Service Desk duties. Successful Service Desk Manager needs to have excellent communication skills, so

The role involves providing IT service desk support and being the first point of contact for staff with IT issues.

Peaple Talent is seeking an IT Service Desk Analyst in Swindon for a permanent role with a salary of £30,000 per annum. Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a background in service desk operations. The position involves providing first an

This full-time, fixed-term position (12 months) involves supporting employees with HR queries and self-service navigation. Key responsibilities include query resolution, document management, and collaboration with People Services to enhance employee experience. HR Service Agent in London - Heathrow.

ICT Service Desk Analyst to provide customer-focused technical support. Innovate Healthcare Services Ltd.

As a Service Desk Engineer, you will provide Level 1 and Level 2 support for specialist Electronic Warfare systems, taking ownership of incidents from initial diagnosis through to resolution. Manage incidents, service requests, and problem investigations using ITSM tools. Produce customer updates, s

Quail Digital is seeking a Customer Service Manager to lead their service operations, develop their team, and innovate with AI processes. This full-time position is based in London and includes responsibilities for overseeing a small team while ensuring excellent customer service across multiple ter

As Service Desk Team Leader / Manager you should have come from a technical background or have previously worked as a Service Desk Team Leader and are looking for the next step up to Service Desk Manager within an IT environment, with enough understanding of 1st, 2nd and 3rd line Service Desk duties

Waterstons Limited is seeking a Service Desk Engineer in North East England to enhance customer experiences through exceptional technical support. In this role, you will manage ticket lifecycles, apply ITIL principles for service delivery, and support junior team members.

The Health and Care Professions Council is looking for a proactive Service Desk Analyst to join our IT team in London. The successful candidate should possess strong IT skills, excellent customer service capabilities, and a willingness to learn about Microsoft technologies. You will deliver high-qua

Sonder, a leading hospitality brand, is seeking Front Desk Hospitality Agents in Greater London. This role requires customer service experience, positive communication skills, and a proactive approach to problem-solving.

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Act as the first point of contact for all IT support requests via phone, email, self‑service, and face‑to‑face.

Attega Group Ltd is seeking a Service Desk Administrator for their office in Crayford, Kent. This role requires someone with helpdesk or coordination experience who enjoys working in a busy environment and wants to support engineering teams effectively.

Practice Plus Group is looking for a Service Desk Analyst Level 1 to join their IT team in Southampton. The ideal candidate will have experience in a Service Desk role, a customer-focused mindset, and skills in technical troubleshooting across various platforms and applications. In this role, you wi

The ideal candidate will have 5+ years of IT Service Desk experience, excellent problem-solving skills, and proficiency with ServiceNow. Realty Income Limited is looking for a Senior IT Service Desk Analyst to support end users and manage IT operations.

Line Service Desk Engineer - requirements. Welcome to my ad for a new 2nd Line Service Desk Engineer role. Line Service Desk Engineer - duties.