Service desk jobs in WorthingCreate job alerts

DUTIES Your duties as a Technical Support Engineer / IT Service Desk Analyst include: Manage support cases Troubleshoot customer environments Host remote sessions Maintain customer contact Document bugs and procedures Share information with Sales Guide junior team members Recommend process improv...

Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Our client a multimil...

We are currently looking for IT Service Desk Junior Analysts to join our team.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

We are currently looking for IT Service Desk Junior Analysts to join our team.

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Service Desk Analyst ...

Technical proficiency in relevant IT infrastructure and service desk tools. Familiarity with service desk software and tools. The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical...

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Join a growing tech team as a Service Desk Engineer!. The ability to juggle deadlines without compromising service quality. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services.

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Our client a multimil...

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and previ...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Demonstrated proficiency in using Service Desk management tools, such as FreshService, to streamline IT service operations and enhance support efficiency. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancem...

We are currently looking for IT Service Desk Junior Analysts to join our team.

Service Desk Analyst Job Type:. IT Service Desk and Request Management?. Manage and fulfill service requests such as software installations, access permissions, and hardware/software setup.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.