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OtherCustomer service manager jobs in WallaseyCreate job alerts
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Sales Supervisor1 month ago£38700 yearlyFull-timeFazakerley, LiverpoolJob Title: Sales Supervisor - Wholesale Cash & Carry Reports to: Wholesale Manager Location: Liverpool, England, United Kingdom Purpose of the Role: The Sales Supervisor plays a key support role in the daily operations of our wholesale cash and carry's sales floor. This position focuses heavily on direct customer interaction, ensuring a positive shopping experience, and assisting with sales floor management and coordination of a small team under the direction of the Wholesale Manager. Key Responsibilities: 1. Customer Engagement & Sales Support: * Serve as a primary point of contact for customers on the sales floor, actively assisting with inquiries, product location, and order needs. * Provide excellent customer service, ensuring a friendly, efficient, and helpful experience for all shoppers. * Assist customers with large purchases and general sales support, contributing to overall sales targets. * Help resolve customer queries and minor issues on the floor, escalating more complex situations to the Wholesale Manager. * Accurately process customer transactions at the point of sale., 2. Sales Floor Presentation & Stock Coordination: * Maintain the cleanliness, organization, and visual appeal of the sales floor throughout the day. * Ensure products are correctly priced and clearly displayed, assisting with the implementation of promotional materials. * Work with the warehouse team to ensure the sales floor is well-stocked and popular items are replenished promptly. * Assist with monitoring general stock levels on the sales floor and report any discrepancies or low stock items., 3. Team Assistance & Daily Task Coordination: * Provide daily support and guidance to a small team of sales assistants/shop floor staff, helping them with tasks and customer service. * Assist the Wholesale Manager in ensuring daily tasks are completed efficiently and according to operational guidelines. * Help maintain a positive and collaborative working environment on the sales floor., 4. Operational Support & Compliance: * Support adherence to company policies and procedures, including basic health and safety practices and security measures on the sales floor. * Assist with opening and closing procedures of the sales area. * Contribute to maintaining accurate records of sales floor activities as required., 5. Communication: * Effectively communicate customer feedback, sales floor observations, and any operational concerns to the Wholesale Manager. * Work cooperatively with all team members to ensure smooth operations. Qualifications & Experience: Some previous experience (e.g., 1+ year) in a customer-facing role within a retail or wholesale environment is preferred. Demonstrated strong customer service skills and a positive, helpful attitude. Basic understanding of sales principles and store operations. Familiarity with point-of-sale (EPOS) systems. Good communication and interpersonal skills. Ability to work effectively in a dynamic and active environment. Flexibility to work varied shifts, including weekends, as business needs require. Desirable (but not essential): Experience in coordinating tasks or providing guidance to other team members. Basic computer literacy (e.g., email, simple data entry).
No experienceEasy apply - Hosco
Room Attendant2 months agoFull-timeLiverpoolAbout the job We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this position is part time, 20 hours a week/5 days a week. You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city. As our Room Attendant, you will be responsible for: Responding to Housekeeping requests required as directed Cleaning equipment and rooms according to Quest standards Ensuring the upkeep of all common areas Communicating with guests in a friendly and professional manner in accordance with procedures Working with all departments in the property to ensure operational efficiency Being aware of all Health & Safety requirements. To be successful in the role of Room Attendant, we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Strong attention to detail and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Quest Liverpool City Centre is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Quest by The Ascott Limited Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £12.21 per hour Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
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