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Customer service manager jobs in WallaseyCreate job alerts

  • Work From Home – Paid Research
    Work From Home – Paid Research
    7 days ago
    Part-time
    Liverpool

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Chef
    Chef
    15 days ago
    £13.5 hourly
    Full-time
    Irby, Birkenhead

    Job Description: Brown Bear Coffee is a well-established, popular brunch spot and we are now looking for a reliable, experienced chef to join our team. This individual will be required to help contribute to providing customers a smooth, fast and high quality food service, and also bring a fresh perspective to our menu, which we love to consistently update and improve. Responsibilities • Bring a calm, level headed approach to kitchen, in order to keep food being served in a smooth, fast and efficient manner., • Prepare ingredients that are required for service., • Enforce strict health and hygiene practices during your shifts., • Enforce safe food practices and record when necessary., • Contribute to keeping the kitchen clean, and food appropriately stored and labelled., • Communicating any low stocks, and what is needed to be ordered each week., • Consistently looking at opportunities to improve the running of the kitchen, rather than just continuing with the status quo., • Get creative and work alongside the manager to improve the Brown Bear Menu!, • Be willing to prepare bagels if possible (baking experience is preferred, but additional training will be provided). Requirements • Proven experience in a kitchen environment, • Ability to work quickly and accurately under pressure, • Knowledge of safe cooking practices, • Knowledge of health and hygiene requirements What Brown Bear can offer you • A supportive environment in which ambitious and optimistic people can thrive., • Our collaborative culture means you are always involved, and can make exciting decisions and contributions to help build Brown Bear., • We provide discounted food and free hot drinks whilst on shift. Hours are currently between 27.5 and 33 hours, but these are flexible and can be discussed during the interview stage. If you’re interested, please attach your CV and a covering letter explaining why you would like to work at Brown Bear. We can’t wait to hear from you Job Types: Full-time, Part-time, Permanent Work Location: In person

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  • Business Development Manager
    Business Development Manager
    29 days ago
    £20–£21 hourly
    Full-time
    Bootle

    Kemola Restaurant and Lounge Limited operates a premium restaurant and lounge offering African, Nigerian, and Caribbean cuisine, alongside a growing portfolio of catering services, private events, corporate functions, and entertainment-led experiences. In addition to on-site dining, the business generates revenue through event bookings, off-site catering, alcohol-led entertainment, and digital delivery platforms. We are currently expanding, diversifying our portfolio, marketing our at universities such as Liverpool John Moore University and Edge Hill University, and expanding into the wider community, whilst planning additional branches. As part of our structured growth strategy, we are seeking a Business Development Manager to focus on commercial development, revenue growth, client acquisition, and market expansion planning. This role is strategic and commercial in nature and does not involve day-to-day restaurant supervision or operational management. Role Purpose The Business Development Manager will be responsible for identifying, developing, and managing new and existing revenue opportunities across restaurant-led events, catering services, corporate bookings, partnerships, and future expansion initiatives. The role supports senior management by providing market insight, commercial analysis, and structured growth planning. Key Responsibilities Business & Revenue Development • Identify and develop new revenue streams across catering, private events, corporate functions, and entertainment-led offerings., • Build and manage a pipeline of corporate and private clients, converting enquiries into confirmed bookings and long-term relationships., • Support pricing strategies for events, catering packages, and bundled service offerings to maximise revenue and profitability. Market Research & Commercial Analysis • Conduct market research to assess customer demand, competitor activity, and growth opportunities within the local and regional hospitality and events market., • Analyse sales data, booking trends, and performance metrics to inform commercial decisions and future planning., • Support feasibility analysis for potential expansion into new locations, services, or delivery channels. Client, Contract & Partnership Management • Develop and maintain relationships with corporate clients, event organisers, suppliers, promoters, and third-party platforms., • Support the negotiation and management of commercial agreements, event contracts, and partnership arrangements., • Ensure contractual terms, deposits, and commercial risks are appropriately assessed and managed. Sales, Promotions & Brand Growth • Plan and coordinate targeted promotional initiatives, themed events, and seasonal campaigns to increase bookings and customer retention., • Work with marketing support to strengthen brand visibility across digital platforms and community networks., • Support the development of proposals and presentations for corporate and high-value event clients. Financial & Performance Oversight • Contribute to budgeting, revenue forecasting, and cost analysis for business development activities., • Monitor performance against agreed revenue targets and provide structured reports to senior management., • Support management decision-making through clear commercial reporting and analysis. Strategic Support & Reporting • Provide regular updates on business development activity, pipeline status, market trends, and growth opportunities., • Support senior management in developing longer-term commercial and expansion strategies. The Ideal Candidate • 2 years’ experience in business development, commercial analysis, client management, or revenue-focused roles, with transferable skills applicable to hospitality or events., • Strong analytical and commercial mindset, with the ability to assess financial performance, pricing, and growth opportunities., • Confident in managing client relationships, preparing proposals, and supporting contract discussions., • Excellent communication, presentation, and stakeholder engagement skills., • Highly organised and capable of managing multiple commercial initiatives simultaneously., • Flexible to attend client meetings and events as required. Qualifications • Bachelor’s degree in Business, Finance, Marketing/Sales, Risk or Project Management or a related field., • Postgraduate qualification or professional training in a commercial or financial discipline is advantageous., • Strong written and spoken English., • Right to work in the UK., • DBS clearance (if required for event-related oversight). Benefits • Salary: £39,000 per annum (£20.00 per hour), • Auto-enrolment pension, • Career development opportunities within a growing hospitality and events business, • Flexible working arrangement (hybrid), • 28 days annual leave (pro-rata) Why This Role Is Required As Kemola Restaurant and Lounge continues to grow its events, catering, and corporate bookings, the business requires a dedicated commercial role to manage client development, revenue planning, and market analysis. This position ensures that growth is structured, commercially sustainable, and aligned with long-term expansion objectives, while allowing operational managers to focus on service delivery.

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