Trabajos it operations en OxfordCrear alertas

Contract Network Engineer • Oxford 3 days PW, • Rate: £500 PD (Inside IR35), • 6-12 Month Contract Overview We are seeking a skilled Network Engineer on a contract basis to join our clients IT Operations team. In this role, you will ensure the reliability, performance, and security of critical network infrastructure across the company, data center, and multi-cloud environments (AWS/GCP). While primarily focused on networking, you will also support occasionally on systems administration tasks as needed, making you a versatile contributor in a fast-paced, collaborative environment supporting cutting-edge technology. Role and Responsibilities • Administer, operate, and maintain enterprise network infrastructure, including LAN/WLAN, VPNs, DNS/DHCP/IPAM, firewalls, and cloud networking (AWS, GCP)., • Proactively monitor and troubleshoot performance, availability, and connectivity issues, taking ownership of incident resolution end-to-end., • Support systems administration tasks when required, including account provisioning, server patching, storage, and backup troubleshooting., • Strengthen network security through policy enforcement, configuration audits, and adherence to best practices., • Collaborate with IT Engineering on network design reviews, ensuring smooth handoffs into production., • Document configurations, standard operating procedures, runbooks, and network diagrams to facilitate knowledge sharing., • Participate in the UK on-call rotation for critical issues outside regular business hours. Skills and Experience • Experience in enterprise network operations and troubleshooting., • Proven ability to configure and support LAN/WLAN environments, routing/switching, VLANs, and DNS/DHCP., • Knowledge of routing protocols and networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP., • Strong diagnostic skills using packet capture and other troubleshooting tools., • Excellent communication and documentation skills, with a proactive problem-solving mindset., • Willingness to assist with systems administration tasks when required. Beneficial: • Experience with Arista EOS, CloudVision, or similar network platforms., • Familiarity with firewalls (Palo Alto preferred), network access control (802.1x, RADIUS), or zero-trust security concepts., • Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git)., • Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus)., • Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect., • Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer.

Project Lead Oxford About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Our Oxford office Our Oxford office was established in 2007 to provide a local presence on our projects. Now with over 55 engineers across an array of engineering disciplines, we have an abundance of expertise, knowledge and diversity of thought that is regularly called upon throughout the firm. Our core focus is anchored around complex engineering sectors such as Science and Research, Healthcare and Mission Critical. As a young, vibrant and innovative office located in the heart of Jericho, culture is at the heart of everything that we do. We encourage and foster a collaborative working environment, which includes the widespread adoption of hybrid working and the option to work a 9-day fortnight. Collectively, Oxford, Cambridge and Birmingham form part of the wider Central region within the business, a group with a real sense of team and purpose, benefiting from many shared ideas and resources, who are growing in every sense of the word – including our offer to our local market and our need for good people. What we are looking for We have a brand-new opportunity for an ambitious Project Lead to reinforce our local project leadership team. As we enter a new fiscal year, it's an exciting time to join our growing team. Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high-performing work culture. We are looking for someone who can take the lead role on projects, with strong leadership and communication skills, who can contribute to our strategy and continue to build on our culture and our sense of team. Discipline is irrelevant as we are looking for the right person, with the skills, experience, and passion to excel in this role. You will be responsible all facets associated with project leadership and delivery, including planning, commercials, execution, and delivery. Leading by example and continuing to deliver excellence in project leadership, you will work with an integrated team here in the office and support our people delivering a consistent high-quality service for clients, ensuring that repeat business opportunities are developed, and profitability is achieved. We have a high volume of high-quality repeat work with established clients and an un-rivalled reputation in the local market. Your job will be to help us maintain and grow this position. We are an office which celebrates diversity in its true sense and so we are looking for someone who can bring that through their skill set (not just technical!) or culture, who can influence the direction of our projects and our office. We pride ourselves in positioning people in a place where they can play to their strengths as part of our team and really contribute to something which is great. Role profile In this key and varied role, you can expect to: • Lead the planning, execution, delivery, and monitoring of projects, ensuring exceptional client outcomes and commercial performance., • Take holistic ownership for design and project management duties associated with medium and large-scale projects across all related disciplines (including MEP), reporting to the respective Programme Director., • Take responsibility for project financial performance, ensuring profit, margin, and revenue targets are achieved in line with Business Unit goals., • Act as the key client contact, building long-term, trusted relationships that reflect our reputation for quality, reliability, and value., • Define and agree brief with Client and all relevant stakeholders., • Arrange and facilitate internal project briefings and communications, with the right cultural mindset to achieve the project outcomes., • Competently represent all disciplines of Hoare Lea at project meetings and workshops as appropriate and facilitate any resulting actions in a timely manner., • Manage risk, change, and compliance, ensuring governance standards are consistently met., • Collaborate closely with the Oxford leadership team, contributing to the smooth operation (ensuring effective resource management) and strategic growth of the office., • Promote technical excellence and innovation, helping teams to deliver high-quality, creative, and sustainable solutions., • Support the development of colleagues by mentoring, coaching, and fostering a culture of learning and inclusivity., • Contribute to the advancement of firmwide initiatives that drive excellence, efficiency, and continuous improvement., • Manage and prioritise the workload of the project team., • Contribute to the development of our methods of working to improve our quality and efficiency., • Be responsible for dealing successfully with Clients and other professionals to foster and maintain good relationships and to create future opportunities. About you To be successful in this role you’ll need: • A proven track record as a proactive project lead, ideally within building services environment (within a professional consultancy or contractor led environment)., • Be able to work using your own initiative as well as being able to follow direction from the Senior leadership team., • Excellent communication and interpersonal skills and be confident and assertive in communicating with people at all levels to enable you to build good working relationships with all those around you – both internally and externally., • Strong organisational skills and the ability to multi-task are essential, with a good team spirit., • Demonstrable experience working with clients/contractors/collaborators in a design-oriented role., • Strong technical knowledge in a primary engineering discipline and ability to work to relevant and applicable regulations, design guides, etc., • Good understanding of other disciplines, • IT literate with a technical understanding of relevant IT packages, • Self-awareness, an open mind, and a spirit of generosity How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

About the Role The Identity Access Management and Digital Trust Lead plays a key role in defining, implementing, and maintaining the Press's digital identity and access management strategy, ensuring secure and compliant identities, credentials, and access rights across all systems, users, and devices. The role fosters a trusted digital environment internally and with third-party suppliers, while overseeing strong supplier management to ensure Statements of Work deliver required outcomes and effective interfaces. Additionally, the position involves managing relationships with service providers responsible for BAU identity operations. You will be responsible for developing and implementing an enterprise-wide IAM and Digital Trust strategy, leading governance across IT, HR, and other functions, and advising senior leadership. The role oversees IAM operations, including identity lifecycle, role-based and privileged access, and integration with systems like Microsoft Entra ID and Delinea Privilege Manager. The key duties include monitoring and responding to access-related incidents, ensuring compliance with regulations such as GDPR and ISO 27001, maintaining a digital trust framework, driving continuous improvement, and promoting security awareness. This position also manages policies, audits, and supplier relationships to ensure effective delivery and alignment with business objectives. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You We're looking for someone who can provide clear direction, set ambitious objectives, organize work effectively, and communicate openly while bringing out the best in others. You will take ownership, stand firm under pressure, and be comfortable championing ideas independently. You can adapt easily to change, make decisions with incomplete information, and manage risk and uncertainty confidently. Strong focus and prioritization skills are essential - quickly identifying what matters most, removing obstacles, and keeping teams aligned on critical goals. To be successful in this role, you will ideally have: • Leading cross-functional teams in a global environment to deliver security outcomes, • Security expertise and background, • Experience of working with partners and 3rd parties to build cross domain teams and deliver challenging outcomes., • Strong commercial acumen., • Deep domain knowledge and experience, • Strong understanding of current and emerging security technologies and practices., • Excellent leadership, communication, and interpersonal skills., • Ability to manage multiple initiatives in parallel and meet deadlines in a fast-paced environment., • Strong understanding of best practice frameworks (NIST CSF and ISO 27001) Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of private medical insurance and a management bonus. Please see our Rewards and Recognition page for more information. Queries Please contact with any queries relating to this role. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're currently searching for a highly skilled Information Governance Manager to join and support Sky's Data Protection team. This position reports directly to Group Head of Privacy Operations & Data Protection Officer. The successful candidate will manage and oversee the information governance and information management functions within the firm. This position requires a strong understanding of legal operations, compliance requirements, and data management best practices. The Manager will be responsible for developing and implementing strategies, policies, and procedures to ensure management, security, and accessibility of firm's information and records. What You'll Do: • Develop and execute an information governance strategy and data privacy policies. Will also identify risks and opportunities associated with information management and propose innovative solutions., • Establish and maintain a robust records management program, including the creation, classification, retention, retrieval, and disposal of records., • Collaborate with the firm's IT and cybersecurity teams to develop and enforce data privacy and security protocols., • Monitor regulatory changes and industry standards. Also ensure the firm's practices align with legal and ethical requirements., • Assess, select, and implement appropriate systems to support information governance and records management activities., • Coordinate the transfer of information in or out of the firm in compliance with Firm policies. When necessary, ensure the proper execution of destruction orders., • Implement supporting protocols and processes to ensure statutory, regulatory, ethical and privacy requirements are met for the management of physical and electronic information., • Create/enhance the Firm's information governance policies, including but not limited to retention and disposal, data sharing, records management, archiving data, and data privacy., • Analyze client audits to ensure compliance and identify areas for improvement and maintenance in the information governance framework Data Privacy and Security., • Develop the Firm's data privacy framework to align with emerging domestic and international data privacy regulations (GDPR, CCPA, SEC Regs S-P & S-ID) What You'll Bring:, • Excellent Interpersonal and communication skills, • Ability to handle with a heavy workload, • Ability to prioritise, • Ability to maintain a high degree of confidentiality, trust and credibility, • Ability to work efficiently and calmly at all times under pressure, • Ability to act as first point of contact, • Education: Bachelor's Degree Required., • Experience: Demonstrated ability to design and implement enterprise-wide information governance frameworks, including data lifecycle management and retention policies with proven experience leading governance initiatives across multiple business units and systems, ensuring compliance with regulatory and internal standards., • Strong track record of influencing senior stakeholders and embedding governance practices into organizational culture., • Advanced knowledge of information governance principles, metadata management, and data quality frameworks, with practical application in complex environments., • Understanding of Data Governance, Data Protection & Privacy, Litigation scenarios and Data Minimisation. Team Overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

About Enotria Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown over the past 53 years to be one of the UK’s leading premium wine and spirits distributors. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria's 10,000-strong client base includes fine dining, specialist bars, hotels, independent retailers, large multiple retailers, travel operators and prestigious events venues, such as Bancone, Gaucho, Rick Stein, L’Enclume and Hotel du Vin/ Malmaison. Job Specifics: Job: Regional Account Manager Contract: Permanent Department: Sales South / Central Location: North Oxfordshire, Warwickshire, North Bucks - Field based Overview of role: Reporting to the Area Manager of the South/Central on-trade regional sales team, this is an exciting role and will suit someone who is looking to progress in sales management, giving them the ideal opportunity to ‘own and develop’ the agreed region. The candidate will ideally have a track record in sales / sales management with excellent relationship building skills and a proven ability to over-deliver against stretching targets. Ideally, they will have a knowledge and passion for wine, great presentation and analytical skills and the ability to negotiate are essential. Experience writing wine lists will be ideal. The role is to specifically grow business across the on-trade sales sectors (restaurants, gastro and traditional pubs, hotels, brasseries and independent retail), treating the agreed sales area as your own and achieving the agreed Regional Sales goals. Developing strong links internally with all E & C functions such as Customer Orders, Sales Operations BDM’s, Area Managers, Finance, Supply Chain, Trade Marketing/Brand Managers and our Logistics team. This role offers the opportunity to work with some fantastic wine producers, and some of the best and most exciting customers in the South. The successful candidate will be joining a friendly and very supportive team. Key Responsibilities Current accounts • Manage and develop existing business through having active customer plans which provide marketing and promotional support, training and other relevant initiatives which will ensure customer retention and, where relevant, increase Enotria's share of their business., • Work with other Account Managers, BDM’s, Key Account Managers and Directors of Sales to ensure full coverage of all accounts in a given area., • Ensure an appropriate levelof service for a given channel in a given area, based on the service level agreement, and intervene to ensure any issues are addressed., • Visit accounts at an appropriate frequency for their value to ensure competitors do not take over the account., • Maximise the value of the account through pricing versus volume trade-offs., • Grow the portfolio listings, including category conversions and new product introductions ., • Provide product advice to the account, including choices to maximise consumer value, appropriate menu structure, product portfolio management and product quality differentials., • Organise and coordinate tailored services and engage categoryexpert support to deliver the services. New business • Draw on new business leads for the region during key tenders., • Share customer leads in a cooperative and proactive manner as makes best sense for the Company amongst relevant colleagues., • Identify and secure new customers through building relationships, constructing, and presenting a motivating proposition bespoke to each prospect, and back it up with a commercial deal appropriate to the scale and potential of the customer which meets margin expectations for that category of customer. General • Develop the channel network and intelligence., • Reinforce and develop channel expertise and skills., • Achieve financial targets, whilst planning to exceed targets., • (Snr) Coach Sales Account Managers in the team, • Prepare and present proposals to current and potential accounts., • Provide the relevant departments with ongoing volume forecasts in a timely manner for all key group customers and details of promotional lines, list changes etc. for key customers in order to ensure stock availability., • Work proactively with the Marketing department on how to develop and present Enotria, both in a pitch situation and to improve the Company’s on-going point of difference versus competition., • Work with the Finance department on all commercial and analytical aspectsof customer management and to work closely with the Credit Control team to minimise bad debts, which are deducted from margin for performance evaluation and bonus calculation. Knowledge & Skills Required • WSET Level 2-3 or equivalent qualification (WEST L4 Desirable), • Minimum 2 years in a similar role in the drinks industry, • In-depth industry expertise, • Experience in delivering training or carrying out tastings (Desireable), • Great influencing and communication skills, • Excellent commercial awareness, • Strong selling skills with an ability to build relationships., • Proven negotiation skills and ability to close deals in a timely manner., • Good PC skills, • Self-motivator with a pro-active attitude, • Strong presentation skills, • Understanding of the various ‘levers’available to add value to, and invest in, customers., • Understanding of margin management, • Excellent attention to detail and accuracy, • Strong communication and organisational skills, • A team player We look forward to receiving your application!

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Join us and enjoy a £1,000* Welcome Bonus with this role! (T&Cs apply)\nWe’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Nursery Manager, you’ll lead a passionate team to create a safe, inspiring, and nurturing environment for children and families. You’ll be responsible for the day-to-day running of the nursery, championing the N Curriculum, ensuring regulatory compliance, and driving continuous improvement. This is a fantastic opportunity to lead with heart and vision, while growing your career with our support and development pathways. What you’ll be doing… Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans Reporting to senior leadership and contributing to wider organisational goals Our Nursery Managers should have… Proven leadership experience within early years education, ideally in a managerial role (2 years) Level 3 or above Early Years qualification (full & relevant) Paediatric First Aid certification (12 hours) and a commitment to maintain it Up-to-date safeguarding knowledge (or willingness to refresh) Strong organisational and communication skills A genuine passion for early years education and team development Ability to lead by example with positivity, empathy, and professionalism Confidence in managing budgets, team, and operational procedures The N Advantage Competitive salary – £44,720 - £63,440, based on experience and dedication Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’ Flexible working – Choose 4-5 days a week for work-life balance Up to 35 days holiday • including a personal ‘Me’ day and Christmas closure £100 annual learning fund , plus access to N Academy (level 3, Early Years degrees, Forest School & more) £100 clothing allowance for style freedom! Enhanced family leave for parents, carers, and more 40% childcare discount , plus 6 emergency days annually And that’s not all! 5-year loyalty bonus • around-the-world trip + 2 bonus weeks off 10-year loyalty bonus • ‘Out of this world’ experience + 2 extra weeks off Referral bonus – earn up to £1,000 per successful hire Amazing discounts – save on groceries, shopping, fitness and more Travel support – season ticket loans and cycle-to-work scheme Socials & wellbeing – annual parties, team events, gym discounts, and online fitness Why N Forest Hill?\nJoin our vibrant team at this 92-place nursery in Forest Hill, South East London. Getting here is a breeze! We’re just a short walk from Forest Hill station with direct Overground and National Rail links, plus excellent local bus routes. Making an impact…\nAt N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education. We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar. Join N Family Club today and help us reshape early education for the better. What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form!\nIf you want to read more about N, our benefits and work culture, visit our website or our Glassdoor Page. About N Family Club We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work! Our Commitment To Safeguarding\nAt N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals. By embracing these laws and legislation (; ; and ), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.\nClick for more information on our commitments. In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Join us and enjoy a £1,000* Welcome Bonus with this role! (T&Cs apply)\nWe’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Nursery Manager, you’ll lead a passionate team to create a safe, inspiring, and nurturing environment for children and families. You’ll be responsible for the day-to-day running of the nursery, championing the N Curriculum, ensuring regulatory compliance, and driving continuous improvement. This is a fantastic opportunity to lead with heart and vision, while growing your career with our support and development pathways. What you’ll be doing… Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans Reporting to senior leadership and contributing to wider organisational goals Our Nursery Managers should have… Proven leadership experience within early years education, ideally in a managerial role (2 years) Level 3 or above Early Years qualification (full & relevant) Paediatric First Aid certification (12 hours) and a commitment to maintain it Up-to-date safeguarding knowledge (or willingness to refresh) Strong organisational and communication skills A genuine passion for early years education and team development Ability to lead by example with positivity, empathy, and professionalism Confidence in managing budgets, team, and operational procedures The N Advantage Competitive salary – £44,720 - £63,440, based on experience and dedication Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’ Flexible working – Choose 4-5 days a week for work-life balance Up to 35 days holiday • including a personal ‘Me’ day and Christmas closure £100 annual learning fund , plus access to N Academy (level 3, Early Years degrees, Forest School & more) £100 clothing allowance for style freedom! Enhanced family leave for parents, carers, and more 40% childcare discount , plus 6 emergency days annually And that’s not all! 5-year loyalty bonus • around-the-world trip + 2 bonus weeks off 10-year loyalty bonus • ‘Out of this world’ experience + 2 extra weeks off Referral bonus – earn up to £1,000 per successful hire Amazing discounts – save on groceries, shopping, fitness and more Travel support – season ticket loans and cycle-to-work scheme Socials & wellbeing – annual parties, team events, gym discounts, and online fitness Why N Forest Hill?\nJoin our vibrant team at this 92-place nursery in Forest Hill, South East London. Getting here is a breeze! We’re just a short walk from Forest Hill station with direct Overground and National Rail links, plus excellent local bus routes. Making an impact…\nAt N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education. We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar. Join N Family Club today and help us reshape early education for the better. What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form!\nIf you want to read more about N, our benefits and work culture, visit our website or our Glassdoor Page. About N Family Club We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work! Our Commitment To Safeguarding\nAt N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals. By embracing these laws and legislation (; ; and ), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.\nClick for more information on our commitments. In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Join us and enjoy a £1,000* Welcome Bonus with this role! (T&Cs apply)\nWe’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Nursery Manager, you’ll lead a passionate team to create a safe, inspiring, and nurturing environment for children and families. You’ll be responsible for the day-to-day running of the nursery, championing the N Curriculum, ensuring regulatory compliance, and driving continuous improvement. This is a fantastic opportunity to lead with heart and vision, while growing your career with our support and development pathways. What you’ll be doing… Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans Reporting to senior leadership and contributing to wider organisational goals Our Nursery Managers should have… Proven leadership experience within early years education, ideally in a managerial role (2 years) Level 3 or above Early Years qualification (full & relevant) Paediatric First Aid certification (12 hours) and a commitment to maintain it Up-to-date safeguarding knowledge (or willingness to refresh) Strong organisational and communication skills A genuine passion for early years education and team development Ability to lead by example with positivity, empathy, and professionalism Confidence in managing budgets, team, and operational procedures The N Advantage Competitive salary – £44,720 - £63,440, based on experience and dedication Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’ Flexible working – Choose 4-5 days a week for work-life balance Up to 35 days holiday • including a personal ‘Me’ day and Christmas closure £100 annual learning fund , plus access to N Academy (level 3, Early Years degrees, Forest School & more) £100 clothing allowance for style freedom! Enhanced family leave for parents, carers, and more 40% childcare discount , plus 6 emergency days annually And that’s not all! 5-year loyalty bonus • around-the-world trip + 2 bonus weeks off 10-year loyalty bonus • ‘Out of this world’ experience + 2 extra weeks off Referral bonus – earn up to £1,000 per successful hire Amazing discounts – save on groceries, shopping, fitness and more Travel support – season ticket loans and cycle-to-work scheme Socials & wellbeing – annual parties, team events, gym discounts, and online fitness Why N Forest Hill?\nJoin our vibrant team at this 92-place nursery in Forest Hill, South East London. Getting here is a breeze! We’re just a short walk from Forest Hill station with direct Overground and National Rail links, plus excellent local bus routes. Making an impact…\nAt N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education. We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar. Join N Family Club today and help us reshape early education for the better. What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form!\nIf you want to read more about N, our benefits and work culture, visit our website or our Glassdoor Page. About N Family Club We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work! Our Commitment To Safeguarding\nAt N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals. By embracing these laws and legislation (; ; and ), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.\nClick for more information on our commitments. In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Join us and enjoy a £1,000* Welcome Bonus with this role! (T&Cs apply)\nWe’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Nursery Manager, you’ll lead a passionate team to create a safe, inspiring, and nurturing environment for children and families. You’ll be responsible for the day-to-day running of the nursery, championing the N Curriculum, ensuring regulatory compliance, and driving continuous improvement. This is a fantastic opportunity to lead with heart and vision, while growing your career with our support and development pathways. What you’ll be doing… Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans Reporting to senior leadership and contributing to wider organisational goals Our Nursery Managers should have… Proven leadership experience within early years education, ideally in a managerial role (2 years) Level 3 or above Early Years qualification (full & relevant) Paediatric First Aid certification (12 hours) and a commitment to maintain it Up-to-date safeguarding knowledge (or willingness to refresh) Strong organisational and communication skills A genuine passion for early years education and team development Ability to lead by example with positivity, empathy, and professionalism Confidence in managing budgets, team, and operational procedures The N Advantage Competitive salary – £44,720 - £63,440, based on experience and dedication Performance bonus of up to 25% of base salary, plus £1,000 for Ofsted ‘Outstanding’ Flexible working – Choose 4-5 days a week for work-life balance Up to 35 days holiday • including a personal ‘Me’ day and Christmas closure £100 annual learning fund , plus access to N Academy (level 3, Early Years degrees, Forest School & more) £100 clothing allowance for style freedom! Enhanced family leave for parents, carers, and more 40% childcare discount , plus 6 emergency days annually And that’s not all! 5-year loyalty bonus • around-the-world trip + 2 bonus weeks off 10-year loyalty bonus • ‘Out of this world’ experience + 2 extra weeks off Referral bonus – earn up to £1,000 per successful hire Amazing discounts – save on groceries, shopping, fitness and more Travel support – season ticket loans and cycle-to-work scheme Socials & wellbeing – annual parties, team events, gym discounts, and online fitness Why N Forest Hill?\nJoin our vibrant team at this 92-place nursery in Forest Hill, South East London. Getting here is a breeze! We’re just a short walk from Forest Hill station with direct Overground and National Rail links, plus excellent local bus routes. Making an impact…\nAt N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education. We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar. Join N Family Club today and help us reshape early education for the better. What's next? If you think you got what it takes, click apply and fill in our super quick (1 min) application form!\nIf you want to read more about N, our benefits and work culture, visit our website or our Glassdoor Page. About N Family Club We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work! Our Commitment To Safeguarding\nAt N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals. By embracing these laws and legislation (; ; and ), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.\nClick for more information on our commitments. In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.

About the role We are looking for an exceptional individual to join our building operations team for the Stephen A. Schwarzman Centre for the Humanities as a Production Manager. The Production Manager will be responsible for the planning, coordination, and delivery of high-quality events and performances at the Schwarzman Centre. This includes corporate events, public performances, conferences, and multi-disciplinary arts activities. Working closely with internal teams and external suppliers, the post holder will ensure that all productions meet the highest operational, creative, and safety standards, while supporting the Centre’s commitment to excellence, inclusion, and sustainability. About you You will come with significant experience as a Production Manager in a multi-arts venue, large-scale events, or festivals, including corporate and public events. You will have extensive technical knowledge across rigging, lighting, AV, sound, SFX, and staging, as well as strong IT skills and proficiency in CAD software for technical planning. To be successful in this role you will need excellent communication and interpersonal skills, with the ability to influence and resolve conflicts effectively, and have a proven ability to work both collaboratively and independently. You will have experience in budget setting, cost control, and financial reporting for productions is essential. You will also have in-depth knowledge of Health and Safety regulations in a live events environment. The duties and skills required are described in further detail in the job description. What we offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme, • 38 days’ annual leave, • Family leave schemes and a comprehensive range of childcare services, • Cycle loan scheme and discounted bus travel and Season Ticket travel loans Applications for this vacancy are to be made online via the button below and Vacancy ID 183088 or via this link direct to the advertisement ___, where the job description and access to the online recruitment system can also be found. Applications should be submitted online and include a CV and a supporting statement. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. For further details, please refer to the How to apply section of the job description. Any further enquires may be directed to ___ The closing date for applications is 12.00 noon on Wednesday 17th December 2025. Only applications received before this time can be considered. Shortlisting is expected to take place that week and interviews are expected to be held during the week beginning 5th January 2026. Please quote Vacancy ID 183088 on all correspondence. We welcome applications from a broad and diverse range of applicants: if you have any access needs or requirements to make your application journey more accessible, please let us know and we will do our best to facilitate. Committed to equality and valuing diversity Contact Person: Andrea Williams Contact Email: ___

Salary - £48,414 - £51,377 Hybrid working (50/50) 12-months Fixed Term Appointment Full-time and part-time (06. FTE) applications considered The closing date for applications is 1 December, with interviews scheduled for 15, 16 & 18 December 2025. We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early. We are looking for a strategically minded and collaborative Strategy Delivery Manager to identify and bridge gaps between our organisational strategy and the operational delivery of our world-leading science. This pivotal role will connect vision with implementation, ensuring that our structure, systems, and people are equipped to deliver on our ambitions. Reporting to our Finance Director, you will work closely with our Head of Strategy in the delivery of the next phase of our 2030 Strategy, ensuring that UKCEH’s business plans and operations are set up to achieve our organisational objectives and key results. This is a particularly exciting time to join us at UKCEH. In 2024, we launched a new five-year strategy that has been enthusiastically received across the organisation, marking the start of a period of change and renewal. Alongside this, we’ve introduced a refreshed brand identity, which will continue to roll out over the coming year. A key element of your role will be to lead and coordinate major projects, including the evaluation and development of UKCEH’s business and operating models, working with external consultants and internal stakeholders to design and deliver the changes needed for our future success. Your main responsibilities will include: • Leading business model development and organisational design – Coordinating the evaluation and enhancement of UKCEH’s business and operating models, working with internal leaders and external consultants to deliver improvements., • Driving strategy delivery – Supporting the development and implementation of multi-year business plans to ensure alignment with UKCEH’s strategic objectives., • Bridging strategy and operations – Translating high-level strategy into actionable plans, connecting strategic priorities with day-to-day operations to enhance effectiveness and efficiency., • Engaging stakeholders – Facilitating collaboration across teams and directorates, and communicating strategy, progress, and outcomes effectively to internal and external audiences., • Supporting strategically important projects as required - Oversee multi-stakeholder projects including within the cultural change programme, working closely with senior leadership to ensure milestones are met and outcomes achieved. For the role of Strategy Delivery Manager, we’re looking for somebody who has: • Demonstrated success in strategy development or business model design ideally within complex or mission-driven organisations, • Project management expertise - holding a relevant qualification (e.g. PRINCE2, PMP) or equivalent practical experience in managing multi-faceted initiatives, • Exceptional analytical and problem-solving ability, with a data-driven and outcome-focused approach, • Ability to manage multiple priorities in a dynamic environment, balancing strategic vision with operational execution, • Outstanding communication, influence, and stakeholder management skills, including engagement at executive and board level, • Experience of the research, academic, or scientific sectors, with an understanding of the unique challenges and opportunities in these environments Working for UKCEH is rewarding We appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as: • 27 days annual leave (rising to 29 days after 5 years’ service) plus 3 days for Christmas closure, • 10% employer pension contribution, • Flexible and hybrid working arrangements (role dependant), • Peer reward and recognition scheme, • Dental insurance, gym/fitness discounts, retail discount portal, • Enhanced maternity and paternity leave If this opportunity resonates with you and aligns with your personal career goals, the team would love to receive your application. Please apply by submitting your CV along with a covering letter that highlights any qualifications, skills or experience you believe are relevant to this role. At UKCEH, we are committed to fostering an inclusive and equitable workplace where everyone - regardless of background, identity, ability, or circumstance - has the opportunity to thrive. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and those with disabilities. We are happy to provide any adjustments or support you may need throughout the application process- please don’t hesitate to reach out. So, if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d love to hear from you anyway. You may be just the right fit for this role or another within our wider team. Please note: Unfortunately, we are unable to offer visa sponsorship for this role and this does not qualify for endorsement to support a Global Talent Visa application. If you are considering pursuing self-sponsorship, please indicate this in your application so we can take it into account during the recruitment process.

Partner with volunteers, manage shop IT systems and maintain shop administrative records. Lead the day‑to‑day shop operations, including sales, customer service and shop presentation. Oxfam shops, which raise vital funds for a global movement to end poverty and inequality.

A leading technology staffing firm in Oxford is seeking a Server Support Engineer to enhance its IT operations.

Shape the department’s digital strategy and deliver high‑quality, responsive IT services. Oversee all aspects of IT operations, infrastructure, systems, and cybersecurity to support academics, staff, students, and visitors. Head of IT – University of Oxford, Department of Physics.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

As a Desktop Support Analyst, you’ll be at the heart of our IT operations, ensuring our teams have the tools they need to deliver critical missions.