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Trabajos customer experience manager en SurbitonCrear alertas

  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    hace 5 días
    £56000–£60000 anual
    Jornada parcial
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 5 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Barista / Cashier
    Barista / Cashier
    hace 14 días
    £11–£13 por hora
    Jornada completa
    Isleworth

    About Us: Join our vibrant café where we blend exceptional coffee with a welcoming atmosphere. We are passionate about creating memorable experiences for our customers through great service and high-quality beverages. Job Description: We are seeking an enthusiastic and skilled Barista to join our team. As a Barista, you will be responsible for crafting delicious coffee and tea beverages, providing outstanding customer service, and maintaining a clean and inviting café environment. Your role is crucial in ensuring our customers leave with a smile and a perfect cup of coffee. Responsibilities: • Prepare and serve a variety of coffee and tea drinks, following our recipes and presentation standards., • Operate coffee-making equipment such as espresso machines, grinders, and brewers., • Maintain cleanliness and organization of the café, including workstations, seating areas, and restrooms., • Take customer orders and process transactions accurately using the POS system., • Provide exceptional customer service, including answering questions and making recommendations., • Assist in inventory management, including stocking supplies and notifying the manager of low stock levels., • Adhere to all health and safety regulations and best practices. Qualifications: • Previous experience as a Barista or in a customer service role is preferred., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • A passion for coffee and a desire to continuously learn and improve., • Attention to detail and a commitment to maintaining high standards., • Availability to work flexible hours, including weekends and holidays.

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  • Van Delivery Driver
    Van Delivery Driver
    hace 15 días
    £12.5–£17 por hora
    Jornada completa
    Hounslow

    Schedule: Monday to Friday, 07:00 – 17:00 in Hounslow (TW3) Pay: £14–£15 per hour (PAYE) plus holiday pay and pension Contract: Full-time, permanent About the Role Join a two-person crew delivering scaffold towers using a Mercedes Sprinter Luton. You will ensure the safe loading and unloading of goods, complete delivery notes, and provide excellent customer service on multi-drop routes around London. Responsibilities • Conduct daily vehicle checks and ensure safe loading using straps, blankets, and a sack barrow/trolley. Operate the tail-lift as needed., • Perform multi-drop deliveries and collections of scaffold tower sections (no installation involved)., • Complete paperwork and app scanning; manage basic routes and time efficiently., • Collaborate with a Driver’s Mate/Porter for two-person lifts. Requirements • Hold a UK manual B licence (3.5t Luton/Sprinter) and be confident driving in London., • Maintain good manual-handling fitness; be reliable, punctual, and customer-focused., • Undergo a right-to-work check and provide a DVLA licence check code before starting., • Multi-drop experience is desirable; acceptable to have up to 6 points on your licence, but no DD/DR/IN. Benefits • 28 days of paid holiday (5.6 weeks) and automatic enrolment in a pension scheme., • Uniform, PPE, and training are provided. Screening Questions 1. Do you hold a manual UK B licence and can you start at 07:00 Monday to Friday?, 2. How many licence points do you have? Please share your DVLA check code., 3. Briefly describe your recent multi-drop or van experience in London.

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  • Butcher Manager
    Butcher Manager
    hace 30 días
    £18–£20 por hora
    Jornada completa
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Van Driver
    Van Driver
    hace 29 días
    £12.5–£15 por hora
    Jornada completa
    Hounslow

    Schedule: Monday to Friday, 07:00 – 17:00 (mostly) Pay: £14–£15 per hour (PAYE) plus holiday pay and pension Contract: Full-time, permanent About the Role Join a two-person crew delivering scaffold towers using a Mercedes Sprinter Luton. You will ensure the safe loading and unloading of goods, complete delivery notes, and provide excellent customer service on multi-drop routes around London. Responsibilities • Conduct daily vehicle checks and ensure safe loading using straps, blankets, and a sack barrow/trolley. Operate the tail-lift as needed., • Perform multi-drop deliveries and collections of scaffold tower sections (no installation involved)., • Complete paperwork and app scanning; manage basic routes and time efficiently., • Collaborate with a Driver’s Mate/Porter for two-person lifts. Requirements • Hold a UK manual B licence (3.5t Luton/Sprinter) and be confident driving in London., • Maintain good manual-handling fitness; be reliable, punctual, and customer-focused., • Undergo a right-to-work check and provide a DVLA licence check code before starting., • Multi-drop experience is desirable; acceptable to have up to 6 points on your licence, but no DD/DR/IN. Benefits • 28 days of paid holiday (5.6 weeks) and automatic enrolment in a pension scheme., • Uniform, PPE, and training are provided. Screening Questions 1. Do you hold a manual UK B licence and can you start at 07:00 Monday to Friday?, 2. How many licence points do you have? Please share your DVLA check code., 3. Briefly describe your recent multi-drop or van experience in London.

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  • Barista
    Barista
    hace 1 mes
    £12 por hora
    Jornada parcial
    Whitton, Twickenham

    We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages. This role offers an opportunity to become a member of a Family whose goal is to create an environment for every type of person. Whether you are a student or an experienced candidate this position is available for anyone willing to make an impact on people's day. This is our contribution to society. The position is paid and suitable for individuals eager to work in a dynamic setting where attention to detail and teamwork are essential. Your smile will always make others smile. Together, lets create a space of freedom and happiness, even if its momentary for some! Responsibilities Prepare and serve a variety of hot and cold beverages, including specialised coffee drinks, teas, and smoothies Ensure all food safety standards are maintained at all times during food and drink preparation Greet customers warmly, taking their orders accurately and efficiently Handle cash register operations, including processing payments and giving correct change Maintain cleanliness of the counter area, equipment, and utensils throughout shifts Restock supplies as needed to ensure smooth service during busy periods Provide excellent customer service by engaging with customers, answering queries, and offering recommendations Follow health and safety procedures diligently to uphold hygiene standards in the workspace Be dedicated to making an impact on someone's day. Whether thats making them smile, have a positive start to their day or making them feel like we have a place for them to truly relax. Be an active member of a team which will be like a Family - we will make sure you feel happy working and coming to work. Requirements Previous experience as a barista or in a similar serving role is preferred but not essential; training will be provided for the right candidate Knowledge of food safety regulations and best practices in food handling Ability to calculate numbers accurately for transactions and stock management Strong organisational skills with effective time management to handle peak periods efficiently Excellent communication skills with a friendly, approachable manner Ability to work well under pressure in a fast-paced environment Flexibility to work varied shifts, including weekends if required This role offers an engaging environment where you can enhance your skills in food preparation, customer service, and time management while contributing positively to our team. Job Types: Part-time, Permanent Benefits: Employee discount Sick pay Store discount Ability to commute/relocate: Twickenham TW2 7LB: reliably commute or plan to relocate before starting work (required) Language: English Fluently (required) Work authorisation: United Kingdom (required) Work Location: In person

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  • Hotel Receptionist
    Hotel Receptionist
    hace 2 meses
    £12.5–£13 por hora
    Jornada completa
    London

    We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

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  • Bar Staff
    Bar Staff
    hace 2 meses
    £12.2 por hora
    Jornada parcial
    London

    : Bar Bar Staff /Supervisor & Bar Staff Full time & Part Time - Live in option available Croydon / Colliers Wood / South London UK Job Description: We are a chain of Irish owned pubs located in South London looking for an enthusiastic individual to welcome into our team to deliver an excellent drinking experience to all our customers. Bar / Restaurant experience Preferable We are looking for someone that would consider them selves to have a strong, friendly and approachable character/personality this is key as we require someone to be able to entertain, interact and talk with our customers whilst having the ability to serve. Our pubs offer a great atmosphere, Satellite Sports, Live Music and we offer good rates and much more! Serving drinks and snacks collect, clean and put away glasses clean bar area restock bar Cellar duties handling payments/money Supervise floor area Main duties vary on job role/position Bonus Skill Requirements: Strong Communication Skills Positive Attitude Attention to Detail Organisational Skills Strong Observational Skills Must live in South London or Croydon or be able to commute as some shits wont finish until after midnight *Please do not contactact unless you can commute or live in the area *Experience in Bars, Restraunt and good communication skill are essential If you feel like the perfect candidate for this job role then apply NOW! Part Time & Full Time Positions Croydon & Colliers Wood Job Types: Full-time, Live in, Permanent Salary Dependant on Experience Salary starting wage: £12.20 - £13 + Yearly bonus Tips

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