General Manager - Whelans pubs

Job Type Full-Time and Part-Time positions available Flexible hours including evenings, weekends, and bank holidays ⸻ About Us The Spread Eagle is a lively, welcoming pub in the heart of Croydon, known for great drinks, quality service, and a friendly atmosphere. We pride ourselves on creating a place where customers feel at home and staff feel valued. ⸻ The Role We are looking for enthusiastic, reliable, and customer-focused bar staff to join our team. You’ll be responsible for delivering excellent service, preparing and serving drinks, and helping to create a positive experience for every customer. ⸻ Key Responsibilities - Providing friendly, efficient, and professional service at all times - Preparing and serving alcoholic and non-alcoholic drinks to a high standard - Operating the till and handling cash/card payments accurately - Maintaining cleanliness and organisation of the bar and service areas - Ensuring compliance with licensing laws and Challenge 25 policies - Restocking bar supplies and assisting with cellar duties where required - Working as part of a team to ensure smooth day-to-day operations - Dealing with customer queries or issues calmly and professionally ⸻ What We’re Looking For - A positive attitude and strong customer service skills - Ability to work well under pressure in a busy environment - Good communication and teamwork skills - Reliability and flexibility with working hours - Previous bar or hospitality experience is desirable but not essential – full training provided - Must be of legal age to serve alcohol ⸻ What We Offer - Competitive hourly pay - Flexible working hours to suit your availability - A friendly and supportive team environment - On-the-job training and development opportunities - Staff discounts - Opportunities for progression for the right candidates ⸻ How to Apply If you’re enthusiastic, hardworking, and enjoy working with people, we’d love to hear from you. Please apply with a short CV and a brief introduction about yourself.

We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool and charismatic Assistant Manager to join our management team in Pho Wimbledon ++Salary offer of up to £39,500 is made up of a base of £31,500 plus earnings received through tronc.++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond What Pho is looking for: • Minimum x1 years' Restaurant Management experience. Bar or restaurant, or a bit both, • Big passion for food! As part of our management team, you'll be expected to learn everything about our fresh food., • A people person ready to assist in staff training, development and rota scheduling, • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. If this is the job for you, come apply!

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Join our dynamic team as a floor manager at our new chic bar, specialising in cocktails, cicchetti, and pizzas. In this role, you will ensure excellent customer service and manage the dining experience to meet our high standards. Responsibilities: • Provide exceptional service to guests, ensuring satisfaction and addressing any concerns promptly., • Oversee the waiting staff, ensuring they provide attentive service and adhere to company protocols., • Assist with the coordination of table settings and decor to enhance the dining atmosphere., • Support the GM in developing service standards and training new waitstaff., • Monitor inventory levels of dining supplies and place orders as needed. Qualifications: • Experience in a similar role within a high-quality dining environment., • Strong leadership and communication skills to effectively manage and motivate the team., • Customer-focused with a keen eye for detail and a passion for delivering excellent service., • Ability to multitask and handle high-pressure situations with grace.

We are seeking a motivated and experienced Manager to lead our team and ensure smooth operations. You will oversee daily activities, guide staff, and help our business grow. The ideal candidate is organized, a strong communicator, and has proven leadership skills.