JOB TODAY logo

Bar Staff - Whelans pubs - London

Bar Staff

2 hours ago121 views

About the Role
At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience.
Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day.


Key Responsibilities
Customer Service
Deliver a warm, friendly and professional welcome to every guest.
Provide exceptional customer service throughout every shift.
Build positive relationships with regular customers.
Resolve customer queries and complaints politely and professionally.
Create a fun, safe and enjoyable atmosphere.
Bar Service
Prepare and serve alcoholic and non-alcoholic drinks to company standards.
Pour and present draught products correctly.
Prepare cocktails, spirits and hot beverages where applicable.
Operate tills accurately and process cash and card payments.
Maintain speed and accuracy during busy trading periods.
Standards
Keep the bar, customer areas and back-of-house clean and tidy.
Restock fridges, glassware and bar products throughout the shift.
Complete opening and closing duties.
Maintain high standards of personal presentation and hygiene.
Ensure all equipment is clean, safe and ready for service.
Compliance
Follow all licensing laws and company policies.
Operate Challenge 25 confidently and consistently.
Request valid ID where required.
Serve alcohol responsibly.
Report any incidents, hazards or suspicious behaviour immediately.
Follow all Health & Safety and Food Safety procedures.
Teamwork
Support colleagues during busy periods.
Assist with deliveries and stock replenishment.
Help create a positive and supportive team environment.
Be flexible and willing to work across different areas of the business when needed.


What We’re Looking For
Essential
Positive attitude with a passion for hospitality.
Excellent communication and interpersonal skills.
Friendly, approachable and reliable.
Ability to work well under pressure.
Strong teamwork skills.
Flexible availability, including evenings, weekends and bank holidays.
Honest, trustworthy and dependable.
Desirable
Previous bar or hospitality experience.
Cocktail knowledge.
Cash handling experience.
Cellar knowledge.
Food service experience.
Full training will be provided for the right candidates.


Key Responsibilities During Every Shift
Deliver outstanding customer service.
Maintain excellent product quality.
Keep all work areas clean and organised.
Follow Challenge 25 procedures.
Ensure responsible alcohol service.
Support your teammates.
Help achieve sales targets through positive guest engagement.
Represent the Whelans Pubs brand with pride.


What We Offer
Competitive hourly pay
Flexible working hours
Full training and development
Career progression opportunities
Staff discounts
Company pension (where eligible)
Employee recognition programmes
Friendly and supportive working environment


Our Values
Everything we do is guided by our core values:
People – We care about our guests and our teams.
Standards – We take pride in delivering quality, cleanliness and consistency.
Fun – We create memorable experiences and enjoy what we do.


The Ideal Candidate
You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

interview badgeInterviews today
Whelans P. avatar icon
Whelans P. from Whelans pubs is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £12.71 – £13 hourly
  • Starting time
    Immediate start!

pin iconCowcross Street, EC1M 6BH, London

icon
BartenderLondon

Independent pubs and dining • 51-250 Employees

Hiring on JOB TODAY since November, 2024

An independent ever expanding pub group, focusing on amazing services, an exceedingly high quality offering and excellent progression opportunities

Whelans P. avatar icon
Whelans P.Active 2 hours ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs