General Manager - Whelans pubs - Croydon

About the Role We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. The successful candidate will be responsible for delivering exceptional customer experiences, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably. Key Responsibilities Oversee all aspects of pub operations, including bar, food service, events, and customer service. Lead, motivate, and develop a team of managers, supervisors, and front-line staff. Recruit, train, schedule, and performance-manage employees. Maintain high standards of service, cleanliness, and presentation throughout the venue. Monitor financial performance, including sales, labour costs, stock control, and profitability. Manage budgets and implement strategies to achieve revenue and profit targets. Ensure compliance with licensing laws, health and safety regulations, and company policies. Handle customer feedback and resolve issues professionally and effectively. Plan and execute promotions, events, and local marketing initiatives to increase footfall and revenue. Build strong relationships with suppliers and the local community. Requirements Proven experience as a General Manager, Pub Manager, or Hospitality Manager. Strong leadership and people-management skills. Excellent communication and customer service abilities. Sound financial and commercial awareness. Experience managing stock, budgets, and labour costs. Knowledge of licensing regulations and health & safety requirements. Ability to thrive in a fast-paced environment and make effective decisions under pressure. Personal Licence Holder (preferred but not essential). What We Offer Competitive salary and bonus scheme. Opportunities for career development and progression. Staff discounts and employee benefits. Supportive and dynamic working environment. Ongoing training and professional development. Ideal Candidate You are a hands-on leader with a passion for hospitality, a strong commercial mindset, and a track record of creating outstanding customer experiences. You inspire teams to perform at their best and are committed to delivering operational excellence while growing the business.

About the Role We’re looking for enthusiastic and reliable Bar Staff to join our team. You’ll play a key role in delivering excellent customer service, preparing drinks, and creating a welcoming atmosphere for our guests. Key Responsibilities Prepare and serve alcoholic and non-alcoholic beverages Interact with customers in a friendly and professional manner Take orders and handle payments accurately Maintain cleanliness and organization of the bar area Check ID to ensure compliance with age regulations Restock bar supplies and assist with inventory management Work collaboratively with team members to ensure smooth service Requirements Previous bar or hospitality experience preferred (but not essential) Strong communication and interpersonal skills Ability to work in a fast-paced environment Flexible availability, including evenings and weekends Basic knowledge of drinks and cocktails is a plus Must meet legal age requirements to serve alcohol What We Offer Competitive pay Flexible scheduling Staff discounts and perks Opportunities for training and career progression Friendly and supportive team environment

Job Summary The Chef is responsible for preparing high-quality meals, managing kitchen operations, and ensuring food safety standards are met. This role involves creativity in menu planning, leadership of kitchen staff, and maintaining efficiency during service. Key Responsibilities Prepare and cook menu items according to recipes and quality standards Plan menus and develop new dishes, considering seasonal ingredients Supervise and train kitchen staff, including line cooks and prep staff Ensure food is prepared and presented in an appealing and consistent manner Maintain cleanliness and organization of the kitchen Monitor inventory levels and order supplies as needed Ensure compliance with food safety and hygiene regulations Control food costs and minimize waste Work collaboratively with front-of-house staff to ensure smooth service Required Skills & Qualifications Proven experience as a Chef or Cook in a professional kitchen Knowledge of various cooking techniques and cuisines Strong leadership and team management skills Ability to work in a fast-paced environment Excellent time management and organizational skills Understanding of food safety standards (e.g., HACCP) Creativity and attention to detail Preferred Qualifications Culinary degree or relevant certification Experience in menu development and cost control Specialization in a specific cuisine (optional) Working Conditions Standing for long periods Working evenings, weekends, and holidays Exposure to heat, sharp tools, and kitchen equipment Salary Range Varies based on experience, location, and establishment type

Join our dynamic team as Bar Staff, where your enthusiasm and reliability will be key to providing excellent customer service. You will be responsible for preparing and serving drinks, and maintaining a clean and welcoming bar environment. This role is perfect for individuals who thrive in a fast-paced setting and enjoy interacting with people. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in line with company standards, • Take customer orders accurately and efficiently, • Provide friendly, professional, and attentive service to all guests, • Handle cash, card payments, and operate the till system, • Maintain cleanliness and organisation of the bar area, • Restock supplies and monitor inventory levels, • Check identification to ensure customers meet legal drinking age requirements, • Follow all health, safety, and hygiene regulations, • Work collaboratively with team members to ensure smooth service Requirements & Skills • While previous experience in a bar or hospitality role is preferred, it is not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment, • Basic knowledge of drinks, cocktails, and bar equipment, • Good numeracy skills for handling payments, • Flexible availability, including evenings, weekends, and holidays, • Responsible attitude and attention to detail Desirable Qualities • Friendly and approachable personality, • Ability to stay calm under pressure, • Team player with a positive attitude, • Willingness to learn and develop new skills Benefits • Competitive pay, • Staff discounts and perks, • Training and development opportunities, • Friendly and supportive team environment

Due to continued strong business growth, RGIS is excited to be recruiting additional Count Managers in the Merton and Brent areas. We are looking for ambitious and motivated candidates with excellent people management skills who will be responsible for leading teams of up to 45 people to deliver stocktakes for our retail customers. As a Count Manager for RGIS, you will share our passion for delivering outstanding service to our customers and ensuring the accuracy and integrity of the data we deliver to them. Our dedicated Count Manager training program will give you all the knowledge you need to operate the RGIS systems and will empower you to manage our teams of fantastic people to achieve these goals. Due to the nature of retail stocktaking, this role primarily operates Sunday to Thursday and involves early morning, late evening and night shifts. Flexibility is essential and schedules are released three weeks in advance, providing you with visibility and planning. Talent always shines through at RGIS and we have an incredible record of internal development and staff promotion. If you think you have what it takes to be the next success story for us then please apply. Requirements: · Previous experience in a supervisory or management role · A flexible approach to working including the ability to work shifts at a variety of times and locations · Full UK driving licence and access to own vehicle · Good general IT skills · Excellent communication skills · Excellent interpersonal skills with the ability to deal with internal and external stakeholders including senior managers Benefits · £13.35 Starting Rate during initial training, with further pay increase on completion of training program · Paid Annual Leave of up to 28 days per year · Paid driving time and generous mileage payments for using own vehicle · Performance based bonus scheme · Pension Scheme · Guaranteed weekly hours contracts available RGIS is an Equal Opportunities Employer

We are seeking a dedicated and experienced professional to take on the pivotal role of Live-in General Manager at our thriving community gastropub. This position involves overseeing all daily operations, ensuring exceptional service standards, and fostering a vibrant atmosphere for our guests. You will play a key part in a venue renowned for its focus on sports, entertainment, and great food, especially our popular garden, which is a main attraction in the local area. As a hands-on manager, your responsibilities will include: • Managing daily business activities and operational efficiency., • Maintaining high standards of service and guest satisfaction., • Leading, motivating, and developing our dedicated team., • Working closely with the managing partner to drive growth and enhance our community presence. The ideal candidate will possess: • Proven experience in a general management role within the hospitality sector., • Strong leadership skills with a proactive approach to problem-solving., • A commitment to fostering a positive and efficient working environment., • The ability to thrive in a dynamic, fast-paced setting. This unique live-in opportunity is perfect for a dynamic individual eager to contribute to building something special at the heart of the community.

We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board. Key Responsibilities: • Organize and schedule staff shifts efficiently., • Provide exceptional customer service and drive sales through effective upselling techniques., • Lead by example, setting the standard for other staff members., • Collaborate on new business initiatives and menu updates., • Manage relationships with food and drink suppliers., • Conduct weekly stock checks and place orders as needed., • Ensure compliance with company policies regarding cash, equipment, and property., • Oversee cleaning operations to maintain a safe and hygienic working environment., • Train staff to uphold company standards., • Work closely with management to develop strategies for increasing sales. Position Details: • Job Type: Full-time, • Salary: £36.000 plus bonus

Job description We are looking for a super star experienced restaurant manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kitchen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a restaurant manager who will: • Be responsible for the day to day activities at the restaurant, • Lead, coach and develop a successful team who take pride in their work, • Set standards to consistently deliver the best quality food and outstanding service to all, • Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: • Be passionate about food and delivering a first class customer experience, • Have at least 3 years experience in a restaurant manager position, • Be an exceptional communicator, • Have a great work ethic that they can instil in others, • Have experience of leading a successful team in a fast paced environment, • Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus!

JOB TITLE: Bar /Restaurant Manager – Mzuri Lounge (Afro-Caribbean Venue) LOCATION: London (On-site) SALARY: £30,000 – £38,000 + Performance Bonus JOB TYPE: Full-time, Permanent About Mzuri Mzuri Lounge is a premium Afro-Caribbean hospitality venue focused on delivering high-quality food, exceptional drinks, and a vibrant customer experience. We are building a strong team and are looking for a hands-on Bar Manager to lead and take ownership of our bar operations. The Role As Manager, you will be responsible for the day-to-day running of the bar, ensuring excellent service, strong team leadership, and tight control of stock and costs. This is a key role with real responsibility and the opportunity to grow with the business. Key Responsibilities Oversee daily bar operations from opening to closing Lead, train, and manage bar staff Create staff rotas aligned to business demand Maintain high standards of drink quality and service Manage stock, ordering, and supplier relationships Control wastage and maintain strong gross profit margins Deliver an excellent customer experience Support events, DJs, and busy service periods Ensure compliance with licensing and health & safety regulations Requirements Proven experience as a Bar Manager or Assistant Manager ready to step up Experience in a busy bar, lounge, or nightlife environment Strong leadership and team management skills Good understanding of stock control and cost management Ability to work under pressure in a fast-paced setting Professional, reliable, and well-presented Personal Licence (Preferred) Holding a valid Personal Licence is preferred Candidates without one must be willing to obtain it Salary & Benefits £30,000 – £38,000 depending on experience Performance-based monthly bonus (linked to revenue and cost control) Opportunity to grow with the business Working Hours Day, evening, and weekend shifts required Monday off (fixed day off) Friday and Saturday availability is essential Flexibility based on business needs Trial Shift Requirement Shortlisted candidates will be required to complete a paid trial shift prior to any offer being made. This will allow both the candidate and Mzuri to assess suitability for the role in a real working environment. How to Apply Please apply with your CV and a short note including: Your relevant experience Your availability Whether you hold a Personal Licence Screening Questions Do you hold a valid Personal Licence? (Yes / No / Willing to obtain) How many years of bar management experience do you have? Have you worked in a high-volume bar or nightlife venue?

Restaurant General Manager We are currently hiring two experienced managers for exciting opportunities in Balham: • Freak Scene Balham – looking for a strong, hands-on manager to lead an established, fast-paced restaurant., • Pinky Steakhouse – our brand-new opening located just two doors down from Freak Scene, requiring a dedicated manager to help launch and drive the venue from day one. We are seeking candidates with solid management experience, proven leadership skills, and the ability to thrive in high-energy environments. Strong operational knowledge and a passion for hospitality are essential. If you’re ready to take on a key role within a growing restaurant group, we’d love to hear from you. The Role We’re looking for a dynamic, people-first General Manager to lead Freak Scene, a bold, food-driven restaurant founded by Scott Hallsworth (ex-Nobu Head Chef, founder of Kurobuta Restaurants). This is not a corporate hospitality role. This is a natural hospitality role. Freak Scene is about energy, personality, flavour, music, and vibe. We want a GM who lives on the floor, leads from the front, loves food, and can inspire a young team to deliver unforgettable guest experiences — every service. This role is critical to our next phase of growth and has clear progression into a senior leadership position as the group expands. What You’ll Be Doing Lead the restaurant day-to-day with energy, warmth, and authority Build, train, and inspire a young, hungry, service-driven team Champion a food-led, chef-driven culture — quality always comes first Deliver consistently brilliant guest experiences without corporate stiffness Work closely with the Founder and kitchen leadership to evolve the offer Own service standards, rota planning, payroll, stock control, and margins Drive sales through vibe, hospitality, upselling, and smart service Be hands-on during service — present, visible, and engaged Create a positive, inclusive, high-performance culture What We’re Looking For Proven experience as a General Manager or strong Deputy GM in a quality restaurant A genuine love of hospitality, food, and people Strong understanding of Japanese and Pan-Asian cuisine Solid knowledge of sake, wine, cocktails, and bar operations Commercially switched-on without being corporate Calm under pressure, positive by nature, and solution-focused Confident leading teams, setting standards, and holding people accountable Someone who brings personality, warmth, and edge — not scripts and buzzwords What This Is (and Isn’t) This is: Punk-rock attitude with serious food Chef-led thinking Natural hospitality A chance to grow with the brand This isn’t: Corporate hotel hospitality Clipboard management Ego-driven leadership A “sit in the office” GM role Why Join Freak Scene Work directly with a highly respected chef-founder Be part of a growing, creative restaurant group Real influence over culture, standards, and direction Genuine progression into senior leadership as the business scales A restaurant that values vibe, flavour, and warm hospitality.

Practice Manager / Clinic Coordinator (Private Medical Clinic) 📍 Purley, South London 💰 Salary: £28,000 – £30,000 + bonus We are a growing private medical clinic in South London looking for a motivated and organised Practice Manager / Clinic Coordinator to join our team. This is an excellent opportunity for someone with healthcare administration experience (including NHS) who is looking to move into private practice and develop into a senior management role. Key Responsibilities: Managing day-to-day clinic operations Scheduling patients and clinicians Handling patient enquiries and ensuring high service standards Supporting financial admin (invoicing, payments) Maintaining compliance and clinic organisation Requirements: Experience in healthcare administration / receptionist role Strong organisational and communication skills Professional and patient-focused attitude желание за развитие в управленска роля What we offer: Career progression into Practice Manager role Support and training Friendly and professional environment