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Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Join Our Team as a Restaurant Operations Manager! Are you passionate about the restaurant industry and ready to take your career to the next level? We're looking for a dynamic and experienced Restaurant Operations Manager to lead our growing independent restaurant to new heights. About Us: Our restaurants offers a unique experience which makes us stand out of the crowd. Our cuisine is exceptional which is served in a unique atmosphere, and we are obsessed about exceeding customer satisfaction. We pride ourselves on delivering a unique dining experience that keeps our guests coming back. As we continue to expand, we're seeking a dedicated professional to join our team and help us achieve our vision. Key Responsibilities: Oversee daily operations to ensure smooth and efficient service Manage and train a team of talented staff, fostering a positive and productive work environment Maintain high standards of food quality, presentation, and service Develop and implement operational strategies to increase profitability and customer satisfaction Monitor inventory, order supplies, and manage budgets Ensure compliance with health and safety regulations Handle customer inquiries and resolve any issues promptly and professionally Qualifications: Proven experience in restaurant management or a similar role Strong leadership and team management skills Excellent organisational and multitasking abilities Exceptional communication and interpersonal skills A passion for the restaurant industry and a commitment to delivering outstanding customer experiences Knowledge of food safety and sanitation regulations Ability to work flexible hours, including evenings and weekends What We Offer: Competitive salary and performance-based bonuses Opportunities for career growth and advancement A supportive and collaborative work environment Employee discounts and other perks The chance to be part of a passionate team and contribute to our success If you're a motivated and experienced professional with a love for the restaurant industry, we'd love to hear from you! Apply today and help us create unforgettable dining experiences for our guests. Join us and be a part of something special!
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos Paid return flight to Mexico after 2 years - for everyone! Join the fiesta at our annual summer party plus regular socials with your team Celebrate your probation with £100 to spend at Wahaca with your favourites Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years Unlock bonuses up to £1,000 through training, development and referrals Enhanced Maternity and Paternity pay Free English lessons Fantastic development opportunities across our brands and your own personal development plan Part and Full - time contracts available (we don't believe in 0-hour contracts!) About the role... Fully support your management team on all aspects of running the restaurant Ensure our team delivers WOW-worthy experiences with every guest Lead engaging and fun shifts, supporting teamwork within front and back of house Maintain high standards of cleanliness and safety If you have an experience in managing shifts and have an appetite to grow even further we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it's the people that make a restaurant thrive and want to make every employee's experience a fun and memorable one. Hungry to grow with us? Apply now! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
🌟 Join Franco’s as a Floor Supervisor! 🌟 📍 Location: Jermyn Street, Green Park Why You’ll Love Franco’s: 💷 Competitive Pay: £16-£17/hr or £38,000-£40,000/year + annual bonus ⏰ Full-time (44 hrs/week) 🚪 Closed Sundays: Plus 10 days at Christmas, 4 days at Easter, and Bank Holidays 🌴Holidays: 28 days + extra for years of service 🎓 Training & Development: Company-funded courses & career progression with Flow Hospitality 🍽️ Perks: Complimentary meal for 2 after probation, 50% off at Franco’s & Wiltons 💼 Benefits: Company sickness pay, pension scheme, uniforms provided & laundered 🍛 On-duty Meals: Delicious and complimentary 🏆 Rewards & Recognition: Employee of the quarter/year, annual staff party Who We Are: Franco’s, a beloved Italian restaurant since 1946, offers a blend of traditional and contemporary cuisine. Located between Green Park and Piccadilly, we share our heritage with our sister venue, Wiltons. What You Bring: 🌟 Experience as a Head Waiter/Supervisor in a busy setting (80-120 covers) 👥 Leadership: Training, coaching, and delegation skills 💡 Sales & Customer Service: Excellent skills and sales improvement awareness 🍇 Wine & Spirits: Strong knowledge of grape varieties, wine styles, spirits, and cocktails 💪 Motivation: Commitment, drive, and a ‘can do’ attitude 📊 Tech Savvy: Familiarity with Sevenrooms reservation system and TISSL POS (a plus) Requirements: 🇬🇧 Right to work in the UK 📄 Applications without a CV won’t be considered ⏱️ If you don’t hear back within 5 working days, consider your application unsuccessful Ready to elevate your career? Apply now and be part of our legacy! 🚀
Assistant General Manager Opportunity at Common Room: Where Fresh Bowls Meet Friendly Faces About Common Room: Join us at Common Room, nestled in the heart of London, where we're revolutionizing the dining experience. We blend nutritious, scrumptious meals with a vibrant, community-focused atmosphere. If you have a zeal for food that's as delightful as it is beneficial, and if leading a team in such an environment excites you, you're the candidate we're looking for! What's Brewing at Common Room: We are seeking an enthusiastic Assistant General Manager who embodies our values of transparency, genuine hospitality, and community-centric service. As an Assistant General Manager, you will oversee the entire operation of our lively, open-kitchen setting, where our robot-assisted preparation of healthy yet indulgently delicious meals is an art form. Our Values: Transparency and Trust: At Common Room, we believe in an open kitchen policy - literally and figuratively. We're transparent in our processes, from sourcing ingredients to preparing dishes. Our customers trust us because they see the care and dedication that goes into every meal. We create an environment where trust is mutual and transparency is key. Genuine Hospitality: In Common Room, hospitality isn't just a service; it's an extension of our personality. Our staff, akin to friendly mascots, embody a humble and personable approach. We maintain this authentic, down-to-earth spirit even as we grow, ensuring every customer feels like they're dining in a friend's kitchen. Inclusivity in Healthy Eating: We're on a mission to democratize healthy eating. At Common Room, nutritious food isn't a luxury; it's a standard. We strive to make healthy eating as accessible and affordable as unhealthy options. Here, everyone has the opportunity to choose a healthier lifestyle without the burden of price discrimination. Fun and Indulgence in Balance: Health doesn't mean bland at Common Room. Our menu is crafted to be both healthy and indulgently delicious. We want our customers to enjoy the fun side of eating well. Every dish is a celebration of flavor and health, letting our customers indulge guilt-free. Community Centric: The "Common" in our name isn't just a word; it's our philosophy. We're more than a restaurant; we're a community hub. We foster a space where people can gather, share experiences, and enjoy good food in good company. Our goal is to be a staple in the community, a place where everyone feels welcome. Who You Are: A visionary leader with a warm personality and a passion for exceptional hospitality. Experienced in managing teams in a customer-focused environment, with a strong preference for candidates with a background in hospitality. Enthusiastic about working in an innovative, technology-aided kitchen. A community-minded individual who values inclusivity and teamwork. What You'll Do: Lead and inspire a dynamic team, ensuring excellent customer engagement and service. Oversee all aspects of restaurant operations, including the operation of our kitchen robots, ensuring the smooth running of service. Uphold high standards of cleanliness, organization, and food safety. Develop and implement operational strategies to drive growth and profitability. Foster a positive, team-focused atmosphere, addressing challenges proactively. Manage budgeting, inventory, and financial reporting to ensure operational efficiency. Engage with the community and promote our brand's values and mission. Requirements: Proven experience in a senior leadership role, preferably in the hospitality sector. Exceptional interpersonal and communication skills. Strong organizational and problem-solving abilities. Willingness to work flexible hours, including weekends and holidays. Demonstrated ability to manage and motivate a diverse team. Join us at Common Room and be a part of a forward-thinking team dedicated to delivering an outstanding dining experience with a community-centric approach. We Offer: Competitive pay. Regular working schedule. A comprehensive training program with growth opportunities, including unlimited advancement opportunity. A unique working environment where advanced robotics enhance the culinary process. Unlimited food and drink while on shift, plus a 50% discount off shift. Direct involvement with cutting-edge food technology in an innovative setting. Common Room is an equal opportunity employer committed to diversity and inclusion in the workplace.
ROKA is looking for dynamic and talented Assistant General Managers to join our amazing team. With a period of growth ahead for the brand internationally we are looking for talents AGM's to join the journey. Our Assistant General Managers are hands-on, passionate, dedicated and possess strong leadership skills, who strive to deliver a superior level of service to each one of our guests and who guide, direct, and lead the team to do the same. This role will be based in London with the potential opportunity to transfer to one of our current or new openings across the globe. . The Requirements Previous experience in a similar high-end, high-volume restaurant as an Assistant General Manager or higher Desire to travel with your role Proven ability to lead and inspire a large team A passion for people and delivering an exceptional and memorable guest experience The desire to learn, improve, develop, and grow yourself and your team An engaged and collaborative leader Excellent communication skills Ability to work under pressure and deal with any challenges that may arise Consistently performs at ones best and drives the team to do so Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World Class In-house Training, we want you to have all the tools and support needed to be at your best Global Discounts across ZUMA, ROKA, OBLIX & INKO NITO Rewards and Recognition - to show we love having you around Careers development, grow with us as we grow - the possibilities are endless The opportunity to travel the world with our five incredible brands Cycle to work scheme Family meals on duty Season ticket loan Apply today to start your Azumi Journey... Required skills: Fast-Paced Experience, Team Management Skills Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
We are looking for a motivated and experienced Duty Manager to join our team at a busy fish and chips take away and restaurant. As a Duty Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that customers receive high-quality service and that all staff are performing their duties effectively. Responsibilities: - Supervising and coordinating the activities of staff, including kitchen and front-of-house employees - Ensuring that the restaurant is clean and well-maintained at all times - Handling customer complaints and resolving any issues that may arise - Managing inventory and ordering supplies as needed - Training new employees and monitoring their performance - Assisting with staff scheduling and payroll - Ensuring compliance with health and safety regulations - Working closely with the management team to develop and implement strategies for improving the overall performance of the restaurant Requirements: - Previous experience in a similar role within the hospitality industry - Excellent communication and leadership skills - Strong organizational and time management abilities - Knowledge of food safety and hygiene practices - Ability to work well under pressure and handle multiple tasks simultaneously - Flexibility to work evenings, weekends, and holidays as needed If you are a dedicated and customer-focused individual with a passion for the restaurant industry, we would love to hear from you. Apply now to join our team as a Duty Manager and help us deliver exceptional dining experiences to our valued customers.
At Pasta Remoli Ealing Broadway we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Pasta Remoli Ealing Broadway, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group - Pasta Remoli Ealing Broadway and contribute to creating exceptional dining experiences for our guests.
An exciting opportunity to be part of the fabulous Cabana family! We are looking for GM who can work in any of our Cabana London sites which are in Stratford, O2 and Covent Garden. Cabana is the home of the mighty flame-grilled Spicy Malagueta Chicken! Our restaurants are Latin American inspired known for fabulous grills and cocktails delivered in a vibrant, buzzing atmosphere! What we offer our GM ; · A great family atmosphere · 50% of the total food and drink bill when dining at any Hush Collection Restaurants with your friends or family; Hache, Cabana or Hush in Mayfair · Career progression opportunities · Complimentary Staff food when on duty · Milestone anniversary celebrations at 5/10/15 years and beyond · As well as on the job training and support you’ll have access to industry leading, Flow Hospitality on-line training modules · The usual benefits including pension scheme & 5.6 week holiday entitlement Pls only apply if you only have minimum 6 month experience as GM.
Osteria Napoletana is seeking to employ a fantastic, professional and experience Supervisor for the restaurant who can help in driving our exciting growth plans for our successful restaurant, . The right candidate must have at least 1 year experiences. What are we looking for - A passion for the Industry and the challenges that come with it. - Energy and motivation to successfully provide great customer services. - A can- do attitude and multi- tasker to ensure the right things are done in time. - A result -driven and ambitious individual keen to develop his/her career and growth with us. Looking forward to hearing from you.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The role A Bar Manager is at the forefront of the day to day bar operations, leading from the front, and driving sales. A great Bar Manager should know that the key to creating a fabulous atmosphere for the guests at the bar, starts with creating the right atmosphere behind the bar. Your ideas will help us to drive our thriving business forward, and your ability to lead our teams will help us ensure every guest has the best possible experience! Benefits Generous salary package including an annual bonus and a full time 48 hour contract 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends ? Access to the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do - ? Looking to work as part of a team - ? Looking to make a career - ? About you - 2 Years' experience in a similar role minimum - Strong knowledge of alcoholic beverages and regulations - Amazing staff management, motivation and training - Good knowledge of stock management and rota writing - Last but by no means least, a love of sport definitely helps! Us as a wider group ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About Us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About You 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
An exciting opportunity to be part of our fabulous Hache Family! We are delighted to be looking for a Supervisor to join our Team. Haché was established in 2004 as a family run and friendly local burger restaurant. It has gone on to become an expanding and award-winning group of restaurants. Our concept is a relaxed and enjoyable environment, serving delicious and innovative burgers with responsibly sourced, quality ingredients. We are looking for a dedicated, professional Supervisor with a true passion for delivering exceptional customer service and leading and developing our wonderfully diverse teams. If you consider that this could be you, please apply to find out more. What can you expect from us? Exceptional team spirit and family atmosphere Full holiday benefits and performance incentives Full training and support *Share of service charge + daily cash tips *Staff meals * Generous discounts for all our restaurants across London *Flexibility and work life balance. If you have passion for the Industry please send us your Cv and we will get in touch.
Job Title: Restaurant Floor Supervisor Location: Fish! Restaurant, Borough Market Employment Type: Full-time only About Us: Fish! Borough Market, a well-established brasserie-style restaurant in the heart of bustling Borough Market, is seeking a Restaurant Floor Supervisor. With 110 seats indoors and 40 outdoors, we cater to a diverse clientele, including business professionals, tourists, families, and locals. Our service ethos is smart casual, combining friendliness with professionalism and efficiency. We serve lunch and dinner every day, welcoming an average of 2000-2500 guests weekly. We are looking for someone who is experienced in management and enjoys being hands-on in service, supporting the front-of-house team to ensure exceptional customer experiences. Join our management team to contribute to our continued success. Job Description: As a Floor Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant. With a team of approximately 30 staff members, including five managers, you will oversee daily operations, maintaining high standards of service and customer satisfaction. Requirements: - Minimum 2 years' experience in a similar role in a busy high-end restaurant - Full-time availability to work various weekly rotas, please note that we are unable to offer fixed days off or part time at this time. - Excellent interpersonal skills and ability to maintain team harmony - Ability to remain calm and efficient under pressure - Impeccable grooming and presentation - Strong customer focus and problem-solving skills - Exceptional leadership qualities with experience managing large teams Key Responsibilities: - Opening and closing procedures adherence - Supervision of service during peak hours - Oversight of staff duties and performance - Ensuring service standards are maintained - Motivating and driving the team - Cash management and stock control - Effective communication with all departments Benefits: - Earnings of £33,000/year (including tronc), with a potential total earning of approximately £35,000/year with tronc bonus - Monthly payments with early access via Wagestream - 28 days holiday (including bank holidays), increasing with length of service - 50% discount when dining in, plus 20% family discount - Meals and drinks provided during shifts - SAGE retail-wellbeing discount - Staff parties and in-house training - Pension scheme - Be a part of the vibrant Borough Market community Note: We do not sponsor Work Visas; all applicants must be eligible to work in the UK and possess a Share Code prior to application. How to Apply: please apply with your UPDATED CV or UPDATED job today's profile. Please note we don't contact those whose profile doesn't show up-to-date experiences. We look forward to welcoming you to Fish! Restaurant at Borough Market.
We are searching for an experienced brand leader /operations manager to join us on our journey at Voodoo Ray’s. You We’re looking to hire a competent brand leader /operations manager with a background working in fast-paced casual dining environments or QSR’s. As a brand leader you are a business owner and are fully accountable for delivering our brand standards and financial objectives. You will proactively identify growth opportunities, embracing and driving change throughout the business all while supporting everything Voodoo Ray’s. Above all, you are fully accountable for Health & Safety and Food Safety within our business. Our Brand Leaders build and develop high performing, happy teams and lead by example. They create and drive a culture of growth - delivering excellence in the customer experience and delivering company commercial targets. Leading from the front, you will be focused on the on-going development and growth of Voodoo Ray’s. Customer 1. Maintain our customer service standards, ensuring that these are delivered consistently by all branches and members of the team (with a smile!) 2. Oversee maintenance of stock levels & the consistent delivery of the proposition to brand specifications and time frames 3. Ensure tasks / duties are only performed by trained & friendly team players 4. Constantly strive to improve the Customer experience and build strong ties with the community 5. Accountable for all Customer feedback (including social media) - proactively identifying and resolving potential issues 6. Responsible for the safety and security of the branches and all those within 7. Enforce Voodoo Ray’s merchandising and Brand standards, including site appearance, Customer communications and cleanliness 8. People 9. Accountable for ensuring Voodoo Ray’s policies and procedures are maintained at all times 10. Responsible for ensuring Health & Safety and Food Safety standards are observed by all team players and Customers 11. Build high performing and cohesive teams through effective and consistent recruitment, training and development 12. Ensure communication tools, including briefings and communication boards are used during all shifts and build the communication and organisation skills of Managers 13. Motivate and effectively communicate with teams to ensure the efficient operation of VR 14. Oversee certification process, maintain records and identify future Supervisors / Managers 15. Set and engage succession planning and develop Management team capabilities 16. Follow HR procedures in line with UK employment law, counselling and disciplining employees as necessary 17. Commit to continuous personal growth and proactively identify learning needs Profit 1. Accountable for business P&Ls, routine review of financial reporting and delivering commercial targets 2. Ensure all cost lines (GP, margin, labour) and other controllable costs are within budget levels 3. Proactively generate sales growth through returning customers, NPD and ASPH 4. Develop and implement local marketing plans 5. Accountable for the accuracy and timeliness of all finance and admin reporting 6. Responsible for accuracy in forecasting, labour planning and delivery of ratios About Us We are Voodoo Ray’s and we’ve been selling New York style pizza by the slice for over a decade. We have a few restaurants in London and a small site in Manchester. We have some exciting new projects we are working on and plan to open more sites in 2024. This is a new position, and you will be working along-side the Back Of House Brand Leader. Together you will steer the course and future of Voodoo Ray’s. Apply Please send your CV along with a covering letter explaining why you feel you would make a great Brand Leader at Voodoo Ray’s. If your application is successful, we will be in touch to arrange an interview and a trial shift. We look forward to hearing from you!
Position: General Manager ** Job Type: Full-time, permanent.** ** Hours: 40 hours per week** ** Location: Soho, London, W1F** ** Salary: £42,000 per year (+ share of tips)** CDMX TACOS is the first authentic taqueria in London, bringing local taco culture from the streets of Mexico City to London's exciting dining scene. We are a fun, fast paced start up looking for a passionate and ambitious General Manager to join us on the journey. The ideal candidate would have experience running a fast-casual restaurant and can help to create a real buzz in the restaurant - recreating the chaotic, hustle and bustle of the Mexico City taco stand. This role is perfect for a General Manager who wants to progress to regional manager as the company expands into new locations. We want someone who is passionate about creating a fun and positive environment for their team, leading to delivering an exceptional service for our customers. ** What will your job include?** · This is a hands-on role managing the day-to-day operations of the restaurant and leading a team of 8 kitchen plus front of house staff. · Creating a fun and exciting environment for our team and our customers. · Creating and standardising processes for health and safety, food hygiene, managing budgets and cost saving. · Administration such as managing the staff rota and confirming hours to payroll, ensuring our team are covered from prep to closing. · Responsible for accepting deliveries, checking inventory, and placing orders with suppliers accordingly while managing budgets in the most efficient way. · Responsible for re-ordering supplies for the store and managing maintenance. · Maintaining food safety, cleaning and sanitation standards, and health and safety standards within the restaurant. Daily due diligence and maintaining records. Experience with the Trail app is a plus. · Responsible for opening and closing the restaurant. Flexible with your schedule and available to work a range of shifts, including evenings and weekends - approximately 45 hours per week ** Great perks for our whole team!** Our current perks include: - A free meal and soft drink on every shift - Training and development programs throughout the year - Growth opportunities - A chance to work at the most exciting events; Glastonbury, Wimbledon, Pop up's, Streetwear collaborations... Required experience to thrive. - Proven experience as a General Manager in a restaurant setting. - Fluency in Spanish is essential - Good knowledge of Mexican Cuisine is a bonus - Ability to lead, train and manage kitchen staff, ensuring efficient operations and maintaining a motivated team. - Ability to work in an exciting, fast-paced environment. - Effective communication skills for coordinating kitchen staff and front of house - Excellent time management skills and ability to juggle multiple tasks. - High standards and attention to detail If you are passionate to join our start up and bring Mexico City's authentic food and culture to London, then this job is for you!
We are a friendly and professional team looking for a Supervisor that is eager to learn and have fun while working! Como Garden is the Italian restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. We have many benefits including sales incentive, bonuses, amazon vouchers, discounts across all our restaurants, and premium drink gifts. Lastly, the role comes with a compensation package described below: -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
We are looking for an experienced Team Leader to join the Zam Family in our original UK restaurant in Kentish Town! Zambrero it's the biggest quick service Mexican restaurant chain from Australia and we donate a meal for every burrito or bowl purchased in our restaurants across the world. Great pay, great culture, great perks and the best colleagues! If you enjoy food, working with people and leading a team, this is the opportunity for you!
Restaurant Team Leader at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.00p/h plus tips. Pay is every 2 weeks. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.
Join Sonya Restaurant as a Team Leader - Chelsea, London We are excited to share that we are looking for a dedicated Team Leader to join us to support the opening of our new, independent restaurant. About us We are an independent Aegean (Turkish and Greek food) restaurant, ran by an Executive Chef and a General Manager. About the role As a Team Leader at Sonya, you’ll be at the forefront of delivering exceptional service, ensuring every guest leaves with a smile. From recommending signature dishes to providing a seamless dining experience, you’ll play a vital role in our restaurant’s success. Our menu and hospitality style is influenced by Turkey and the Mediterranean. Most importantly, you will lead on the front of house staff training, alongside the bar manager. If you can deliver warm, welcoming hospitality, this could be the opportunity for you. About you • Previous experience as a Team Leader/ Assistant Manager/ Supervisor is a plus, but we’re open to individuals who can demonstrate an eagerness to learn and the right attitude when it comes to providing caring and exceptional training to our staff. • Minimum 3 years experience in hospitality. • An ability to thrive in a fast-paced environment. • You will be expected to demonstrate a strong food and wine knowledge to guests (training provided). What we offer In return, we offer a competitive salary of £13.50 per hour and fantastic progression pathways. We are passionate about promoting internal talent who prove themselves. If you believe you fit this description, we would love to hear from you.
We're looking for a dynamic new GM to take the reins at our Brixton Restaurant. We're very sad to be saying bye to our outgoing GM who has been with us for over 4 years! So if you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant is around 55 covers 🪑🪑🪑 inside and outside. We have a strong mix of in house 🍽️ and delivery 🥡 sales. Its a really vibey site with tons of regulars (some of which are a bit famous! 🎞️), we get great footfall from events on in the Brixton academy 🎼 and just generally people out and about. We're open tuesday + wedensday (evening only), and lunch and dinner thur-sun, so you'll have the rare luxury in this industry of working a fairly fixed rota. About the Role - All the usual GM admin stuff such as forecasting, FoH rotas, being on top of Health & Safety , team recruitment/onboarding/training (we use Flow and Planday) - Recruitment for front of house roles - Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. - Strong relationship with the kitchen . We don't see the pass as a divide and with an open kitchen, we've always encouraged constructive and productive relationships between foh and boh. - Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£30k/yr) Service Charge (around £9k/yr) based on worked hours Target based Bonus Package (£4k/yr, paid quarterly) This means a very achievable annual take home of £43k / yr About You ☺️ - Previous GM experience is essential, with at least 2-3 years in a similar sized site location. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere. - Taking the time to use your past experience to train and mentor your team. - Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. - Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!