Service desk jobs in London - Page 2Crear alertas

Based within the depot, the Hire Desk Controller plays a critical role at the heart of our operations, sitting on the frontline of sales and customer service.

Hire Desk Coordinator London - Near WembleySalary - £32,000 - £34,000NEOS Engineering are working with a well-established specialist in the hire, sales, and service client that are searching for a Hire

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Location for the role is Osterley, with travelling twice a week to Cardiff office. We are seeking a skilled and customer-focused Mobile Technician to join our dynamic IT support team. In this hands-on role, you'll be the first point of contact for technical issues across hardware, software, and peripherals. You'll ensure smooth day-to-day operations by installing, maintaining , and troubleshooting Audio Visual/Video c onferencing , end user computing, device management , print and worksetting services , while delivering exceptional customer service and collaborating with wider technical teams. You will provide these services to a number of Sky UK site offices visiting on a scheduled basis. What you'll do • End-user & AV Support: Install, configure, and troubleshoot Windows devices, specialist/accessibility equipment, AV/VC systems, printers, network connectivity, Wi-Fi, and desk peripherals (including routine meeting space and desk checks)., • Infrastructure & Performance Monitoring: Carry out daily checks of...

The Service Desk Engineer triages contacts made to the Service Desk, providing support and technical assistance to users across a range of technologies. Previous experience in a technical service desk in an outsourced environment where service levels applied is desirable. Presidio is hiring a Servic

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

We are looking for a Service Desk Analyst to provide first-line IT support within an 11x7 shift system. Work as part of the 11x7 shift system on the IT Service Desk. Assign tickets out of scope to Service Desk/Other Teams.

The role involves managing incidents and requests, collaborating with teams for issue resolution, and ensuring high levels of customer service. A leading financial services company in the UK seeks an experienced Service Desk Analyst to provide technical support in a hybrid environment. Candidates sh

The ideal candidate will be responsible for addressing hardware and software-related issues, logging service requests, and assisting users across various devices. The role involves working within set Service Desk hours and helps to maintain a seamless technology infrastructure.

A leading hire equipment provider in Croydon seeks a Hire Desk Controller to manage the hire process from customer enquiries to delivery. You will serve as the main contact for customers, ensuring service standards are high and issues are resolved promptly.

Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. Proficient in using digital systems and tools, such as CRM platforms, to support efficient workflows and data management. Lead weekly Service Desk meetings,

You will be providing predominantly second line technical support on an IT Service Desk to end-users, as well as supporting IT operations. Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. Experience with a Service Desk ticketing systems, speci

A leading UK IT service provider is seeking a proactive and customer-focused Service Desk Analyst to support over 6,000 users. The role involves delivering exceptional technical support, troubleshooting incidents, and improving service delivery.

Familiarity with the Atlassian Suite (a plus). IT Skills: Solid knowledge and troubleshooting abilities for hardware and software (Windows environment). Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities.

Benefits include access to car schemes, a generous pension scheme, and wellness initiatives. A leading financial services provider in the UK is seeking an experienced Service Desk Analyst to provide technical support to their clients and colleagues. The role requires 3+ years of experience in Servic

Provide end-user desktop support for internally developed software solutions, ensuring a high level of customer service and technical expertise. Pervious help desk or customer technical support experience. Job title: Technical Support Coordinator / Specialist.

Based within the depot, the Hire Desk Controller plays a critical role at the heart of our operations, sitting on the frontline of sales and customer service.

The Technology Service Desk Analyst will work in a busy and challenging environment at Foster + Partners providing first‑line IT support and guidance to internal customers via telephone, email and face‑to‑face.

Reporting to the Service Desk Manager, the person appointed will assume overall responsibility for first and some second-line technical support for all departmental IT applications and services across a College, including end-user computing; this includes multi-function devices and specialized AV an

A renowned consultancy firm based in Enfield is seeking a Service Desk Administrator / Executive to handle customer service and administrative tasks. This role involves managing customer queries and liaising with service teams to ensure efficient operations. The position is Monday to Friday, with a

We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team.This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support to end users both remotely and on-site.A full driving

A leading technology service provider in London is looking for a First Line Engineer to join their Service Desk Team. This role involves delivering exceptional technical support and requires strong troubleshooting skills, excellent communication, and a passion for technology. Ideal candidates will h

Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. As an IT Service Local Delivery Analyst you'll need to have a high level o

A technology support firm in the United Kingdom seeks a Service Desk Analyst to provide first-line IT support in an 11x7 shift system. Responsibilities include logging incidents, managing requests using ITIL processes, and troubleshooting IT-related problems. Ideal candidates will hold a relevant te

Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Techni

A prominent educational institution in the City of London is seeking a Desktop Technician to provide customer-focused technical support. The ideal candidate should have at least 4 years of IT support experience and strong troubleshooting skills.

Role can be known as a Service Desk Engineer, Service Desk Analyst, MSP Service Desk,. Line Support Engineer, Managed Service Provider Service Desk Analyst, Managed IT Service Engineer or Managed IT Services. Our client is hiring a Service Desk Engineer to work across 1st, 2nd and 3rd line Support.

A leading financial services provider seeks an IT Service Desk Analyst for a full-time position. The role requires travel across the UK to various sites and involves administration of IT services, managing end-user IT equipment, and supporting HR processes.

Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD Edwards. As an IT Support Analyst, you'll provide first‑class technical support to end users, ensuring systems run smoothly and coll

As an ICT Field Engineer, you’ll:. Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff. Provide remote assistance via our ICT Service Desk when required.

A recruitment agency is seeking a proactive Service Desk Analyst to join an IT support team in Dartford, UK.The role demands excellent technical skills and a strong focus on customer service, as the analyst will be the first point of contact for IT support via various channels.Ideal candidates will

A leading IT services provider is offering a University Placement Year for a Service Desk Analyst starting in Summer 2026.

If you have questions about the application process or need support submitting your application, please contact recruit@fosterandpartners. Foster a culture of continuous improvement in service delivery. We are committed to fostering an inclusive and respectful workplace.

This position offers the opportunity to lead a high-performing team in a diverse environment, with a focus on customer satisfaction and KPI achievement.

Reporting to the Service Desk Manager, you’ll define approaches to technical challenges that influence client renewal or churn. Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our SME client base.

We are looking for a dual‑skilled EB Consultant to help SMEs get the most from their people strategies by delivering exceptional advice across Group Risk and Healthcare. You will provide a desk‑based service with occasional face‑to‑face client meetings, supporting and growing an established

We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. Cyber Security & Centralised Services Manager. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a cultur

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking UK and Ireland. Good experience in a Service Desk or similar IT support environment.

You'll support employee queries using the ticketing system on applications including Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) whilst also installing and configuring computer hardware and operating systems, as well as iPhones and applications using Microsoft Intune and Apple Bus

In line with the continuing growth of our business in the UK and internationally, we now wish to appoint an IT Support Engineer to join our diverse team in our London office to take responsibility for resolving user issues sent to the Service Desk and provide hands‑on support for IT issues arising

The Service Desk Manager is responsible for leading the IT Service Desk team in delivering exceptional 1st and 2nd line support to students, executive education participants, alumni, faculty and staff within a prestigious business school environment. Develop and enhance relationships with stakeholde

Experience working within a Service Desk or Helpdesk environment. Get notified about new Senior Service Desk Analyst jobs in. On behalf of FCDO, we are looking for a Senior Service Desk analyst (Inside IR35) for a 6 Month contract based On-site in London.

A leading IT services company is looking for an IT Service Desk Analyst for a 3-month contract in London.

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google

Service Desk Support Analyst, Havas Shared Services. Service Desk Analyst Platformer. Additionally, this role involves fostering strong relationships between the IT Service Desk and the rest of the company.

A dynamic technology organization in the UK is seeking an experienced IT Service Desk Lead to oversee the operations of the Service Desk, ensuring effective service delivery aligned with strategicIT goals. The ideal candidate will have extensive experience in service management, compliance with ITIL

We are looking for a First Line Engineer to join our London based Service Desk Team, and play a key role in the delivery of a brilliant service and first class technical support across our growing client base. The Service Desk Team is a core team within the business – it’s the first point of con

A leading IT support firm in Central London seeks a Level 2 Service Desk Engineer to provide technical support onsite. The role involves troubleshooting software, hardware, and network issues, ensuring a high level of customer service.

Due to growth and success, they are looking for a responsible and energetic Service Desk Administrator / Executive to perform a variety of customer services and administrative tasks. Service Desk Administrator / Executive, Enfield, £30-35k + Pension. Your duties will include communicating with cust