Service desk jobs in London - Page 3Crear alertas

A leading IT services company is looking for an IT Service Desk Analyst for a 3-month contract in London.

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google

Service Desk Support Analyst, Havas Shared Services. Service Desk Analyst Platformer. Additionally, this role involves fostering strong relationships between the IT Service Desk and the rest of the company.

A dynamic technology organization in the UK is seeking an experienced IT Service Desk Lead to oversee the operations of the Service Desk, ensuring effective service delivery aligned with strategicIT goals. The ideal candidate will have extensive experience in service management, compliance with ITIL

We are looking for a First Line Engineer to join our London based Service Desk Team, and play a key role in the delivery of a brilliant service and first class technical support across our growing client base. The Service Desk Team is a core team within the business – it’s the first point of con

A leading IT support firm in Central London seeks a Level 2 Service Desk Engineer to provide technical support onsite. The role involves troubleshooting software, hardware, and network issues, ensuring a high level of customer service.

A technology consultancy is looking for an IT Support Analyst in London, specializing in 1st and 2nd level support across various platforms including Azure and Office 365. Responsibilities include diagnosing issues with Mac and Windows devices, managing service desk tickets, and providing top-notch

A strong emphasis on quality and first-time resolution is required. A managed service provider in London is seeking a 2nd Line Apple Mac Support specialist. Candidates should have a minimum of 4 years' experience in a Mac help desk environment, with solid skills in JAMF, JumpCloud, and Addigy, along

Due to growth and success, they are looking for a responsible and energetic Service Desk Administrator / Executive to perform a variety of customer services and administrative tasks. Service Desk Administrator / Executive, Enfield, £30-35k + Pension. Your duties will include communicating with cust

A specialist IT service provider in Enfield is seeking a Service Desk Administrator to support their customer service and administrative operations. You will manage inquiries, liaise with teams, and log service requests while providing first-line issue support. The ideal candidate should have a cust

Ensure the Service Desk system meets the needs of the Applications teams; liaise with the Service Desk where needed. ITIL Service Management Foundation Level. Lead the service management of all requests through the lifecycle for the Applications and Clinical Systems Department and the teams.

IT Service Desk Analyst - Bilingual in French and English. IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Collaborate with Tier II support and share insights to improve service delivery.

The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. Familiarity with ITSM tools (ServiceNow and/or ZohoDesk), operational dashboards, and automation. Proven experience as a Service Analyst, Senior Se

A well-established IT Managed Services Provider in Hounslow is seeking a Service Desk Engineer to join a dynamic team. Candidates should have 5+ years of experience in technical support, strong knowledge of Windows and Networking protocols, and ideally possess certifications such as CompTIA or MCSE.

The ideal candidate will be responsible for addressing hardware and software-related issues, logging service requests, and assisting users across various devices. The role involves working within set Service Desk hours and helps to maintain a seamless technology infrastructure.

We are looking for a Senior Service Desk Analyst with a wealth of experience to be the first escalation point when it comes to Technical Support. The Service Desk Lead will bring to the team great technical knowledge and understanding to provide strong support with a number of hardware and software

Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity；. Genesis Communications Limited, established in 2019 and headquartered in London, is a lea

Manage day-to-day IT service delivery across Service Desk, infrastructure, and networking. Champion a user-focused service culture and support smooth transitions for new projects and systems. Track record in managing high-impact incidents and driving continuous service improvement.

Candidates should be prepared for an on-call rota one week every two months, with paid overtime included. A leading tech firm in Dartford is looking for a 1st Line Engineer to join its Service Desk team. This office-based role offers a salary between £25k-£30k, training opportunities, and a chance

Experience with ITSM / Ticketing systems such as BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. The Service Desk supports roughly 3000+ end users and primarily covers 1st and 2nd level support. Provide onsite Tier 2 service desk support as part of a 24/7 operation for an international law fir

A leading foodservice company is looking for a bilingual Service Desk Analyst to join their team in the UK. This full-time role will provide level 1 support to internal users, resolving technical issues and ensuring high service quality.

Supporting VMware Horizon virtual desktops, resolving performance, access and connectivity issues. Enrolling and managing FIDO security tokens to support multi-factor authentication. Experience in an IT support or service desk role.

A leading hire service provider in Croydon is seeking a Hire Desk Controller to join their team.

As a Service Desk Analyst, you’ll be the face of IT for end users—providing first-class technical support, ensuring incidents and requests are resolved within SLA, and helping to continuously improve service delivery. We’re looking for someone with experience in a Technical Service Desk / ITIL

As an ICT Field Engineer, you’ll:. Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff. Provide remote assistance via our ICT Service Desk when required.

Excellent verbal and written communication skills: proven ability to communicate technical issues clearly and concisely to both technical and non‑expert audiences and providing technical assurance to projects and developments; able to produce clear and accurate documentation. We consider ourselves

Digitech are partnered with a best-in-class Cloud Service Provider (CSP) supporting over 150 clients globally. They are seeking a 1st Line Engineer to join their Service Desk team. Hardware support, including onboarding.

At Ascot Lloyd, an IT Service Desk Analyst is the first point of contact for our business users regarding IT matters and plays a crucial role in the department, providing the first and second line of technical support and service, ensuring users’ technical issues are resolved promptly and effectiv

Due to growth and success, they are looking for a responsible and energetic Service Desk Administrator / Executive to perform a variety of customer services and administrative tasks. Service Desk Administrator / Executive, Enfield, £30-35k + Pension. Your duties will include communicating with cust

Toyota Financial Services are looking for an experienced Service Desk Analyst to join their friendly and hardworking team. The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK. Access to

IQVIA is seeking a highly skilled and motivated Technical Product Support individual to join our HSCN Securnet team. Working closely with the Service Desk Manager, the successful candidate will be responsible for overseeing the technical support aspects of our HCSN service, ensuring the delivery of

Lead and mentor Service Desk Analysts, ensuring the effective management of incidents and service requests across the Council. Allen Lane are proud to be supporting the London Borough of Newham in their search to appoint a Senior Service Desk Analyst on a permanent basis. Analyse service desk perfor

A leading recruitment agency in the UK is seeking a Senior Consultant for their Hospitality & Catering Division. The successful candidate will expand the business, manage a temp desk, and provide a professional recruitment service. Previous recruitment experience, effective communication skills, and

You will be providing predominantly second line technical support on an IT Service Desk to end-users, as well as supporting IT operations. Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. Experience with a Service Desk ticketing systems, speci

Toyota Financial Services are looking for an experienced Service Desk Analyst to join their friendly and hardworking team. TFS is a mid to large sized company in the UK, but we have the huge name of Toyota behind us and that appeals to people wanting to work for such a great brand! There is a real f

Job Role: 1 year University placement. To be eligible for this role, you must be currently studying at university and undertaking a placement year that begins in summer 2026. University Placement Year - Service Desk Analyst (Starting Summer 2026).

A leading consultancy firm in Central London is looking for an Onsite Service Desk Engineer. In this role, you will ensure the seamless operation of critical cloud and network infrastructure.

As a Community of Practice Technology Support Member Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. As a Community of Practice Technology Support Member Service Desk Analyst, you will:. Support the Community of Practice Lead in coordina

We’re working with a fast-paced, forward-thinking organisation in London that’s looking for an IT Service Desk Manager to join them on a 14-month maternity cover contract. Proven experience managing an IT Service Desk team within a fast-paced, service-oriented environment. IT Service Desk Manage

A healthcare organization in Orpington seeks a First Line Support Associate to provide key IT support. The role requires excellent communication skills, relevant IT qualifications, and it involves scheduled shifts during service desk hours. Join a dynamic team focused on enhancing the technology fra

This role involves providing exceptional IT support, managing incidents, and collaborating across teams. Ideal candidates will have 3+ years in service desk support, strong troubleshooting skills, and knowledge of ITIL. The company offers hybrid work and excellent benefits, including a generous pens

We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London.This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are

The Service Desk Supervisor oversees the daily operations of the London IT Service Desk, ensuring top-tier technical support and exemplary customer service for all staff, and clients. Service Desk Team Lead - Professional Services - £50k - £60k - London. Minimum of 5 years' experience in an IT sup

Line IT Service Desk Engineers.

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

Mentor and support Service Desk Engineers in day‑to‑day operations. Monitor call statistics and SLAs to ensure service excellence. ServiceNow) Proven ability to work independently and solve problems effectively.

Freightserve recruitment are looking for a Service Desk Engineer for a well-established IT Company. This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platfor

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills