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1st Line IT Support Engineer Location: North West London - close to Stonebridge Park StationSalary: £26,500Hours: Monday–Friday, 08:30–17:30Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities • Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs, • Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary, • Support service desk processes including Joiners, Movers, and Leavers, • Deliver excellent customer service to all users across the organisation, • Identify opportunities to enhance IT services, tools, and internal processes, • Drive improvements to user experience and service desk performance, • Assist the wider service desk team with troubleshooting, analysis, and issue resolution, • Support end-user training on key platforms and technologies, • Maintain accurate stock levels and asset inventories, • Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience • Experience supporting end users within an IT environment, • Azure and on-prem Active Directory administration, • Windows 10/11 operating system support, • Microsoft 365 / Office 365 user administration, • Understanding of LAN/WAN networking, TCP/IP, DNS, VPN, • Experience using an incident/request helpdesk management system, • Hardware and software asset management, • Strong troubleshooting and problem-solving skills, • Right to work in the UK

Senior Second Line IT Support Technician – macOS focused role?? Mainly home working| ?? Up to £39,000 | �? Mainly remote with some London office presenceRole OverviewSeeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support on a busy Helpdesk.You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical EnvironmentStrong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £38,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

An established MSP with an impressive client portfolio is looking for a talented IT Service Desk / Helpdesk Analyst to join their team based in Central London - at least 3 days per week in the office. This will be a contract position initially for 2 months and inside IR35.The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line technical tickets for an established client base. Duties will include resolving basic queries such as onboarding / offboarding and permissions up to deployments, networking, security, liaising with 3 rd parties as well as some project work with senior Engineers.We are looking for a candidate with proven helpdesk / service desk experience, ideally in an MSP supporting multiple clients – logging tickets with a high-resolution rate. Some exposure to project work including office relocations, data migrations, booking couriers for client equipment. It is essential to have broad technical knowledge of a wide range of solutions such as ConnectWise, RMM systems (Asio / Addigy), Mac & Windows OS, Active Directory / Azure Active Directory, Virtual machines (Oracle & Hyper-V), Mac & Windows hardware build / deployment, printers / peripherals, cloud services (Microsoft 365, Google Workspace, Dropbox), Microsoft MDM Software (Intune, Addigy, Jamf, Apple Business Manager), Encryption (Bitlocker & FileVault), 2 factor authentication solutions (Duo, Google, Microsoft 365), Anti-virus deployments (Webroot & SentinelOne), email filtering (Proofpoint, Mimecast, Mesh) as well as general networking (IPv4 & DNS). The ideal candidate will also be an IT graduate or have a relevant industry certification (ITIL, MTA, MCSA, MCSE, CCNA or similar), although these are not essential.This IT Service Desk / Helpdesk Analyst role is paying up to £25 per hour depending on experience.

IT Systems Manager (Standalone – initially) – Insurance industry - £80-100K + bonus + bens – City of London 3 days / week Standalone (initially) IT Systems Manager sought by our client to play a crucial role during their build-phase managing IT service vendors and business application vendors within the organisation. This is a fast-paced role that will have you involved in every aspect of the organisation. The ideal candidate will have a strong background in IT and Application management, insurance industry experience, excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions and Responsibilities: IT Service Delivery Management: • Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes and updates, helpdesk & ticket management. Application Platform Build Management: • Your first project will be helping the business build a new primary policy management system. You will work with the application vendor to ensure that the right system gets built, the right way and that it works for the business when it goes live. Application Platform Maintenance Management: • Own the relationship with our SaaS vendors and manage these products within the organisation. You will administer our systems internally, working with vendors to troubleshoot issues. Manage tickets, requests for enhancements, and product roadmap. Knowledge, Skills and Abilities: • 5+ years of experience in commercial insurance, preferably in a product development role, working as a software vendor or in a vendor management role., • 5+ years of experience with IT Operations / Infrastructure, Systems or Network Administration, IT Support or Service Desk leadership, or Cloud or Enterprise Application support., • Insurance industry experience is required, with an understanding of the language and terminology of the insurance domain., • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear and actionable requirements., • Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders., • Recommended certifications: ITIL 4, PMP, Agile The ideal candidate: “I’ve run IT operations, managed vendors, communicated with executives, and understand the insurance business well enough that I can comfortably guide partners on building and managing systems for us.”

A leading financial software vendor is seeking an experienced IT Support Manager to take ownership of its internal support function and drive operational excellence across a fast-growing, regulated environment. This is a hands-on leadership role, ideal for someone who thrives in a high-accountability setting and understands the demands of modern financial-services technology. The Role You will lead and develop a small but capable internal IT team, ensuring the smooth delivery of support, infrastructure operations, and release management. Working closely with engineering, product, and compliance stakeholders, you’ll shape processes, strengthen controls, and ensure the business remains aligned with key regulatory and security frameworks. Key Responsibilities • Manage and mentor internal IT support teams, setting standards for performance, documentation, and service delivery, • Oversee day-to-day support operations, including incident management, escalations, and stakeholder communication, • Own release management processes, coordinating with development teams to ensure controlled, well-documented deployments, • Deliver small-scale project management across infrastructure, tooling, and process-improvement initiatives, • Maintain and enhance internal IT policies, controls, and audit readiness, • Collaborate with compliance and security teams to ensure alignment with regulatory requirements, • Drive continuous improvement across support workflows, monitoring, and reporting Essential Experience • Proven experience managing IT support or service-desk teams within a software, fintech, or financial-services environment, • Strong understanding of ISO27001 and its practical application within an operational setting, • Background in release management, change control, and structured deployment processes, • Solid technical grounding across Windows, networking, cloud services, and enterprise tooling Desirable • Exposure to ISO 27701 (privacy information management) • Familiarity with DORA (Digital Operational Resilience Act) and its impact on IT operations, incident reporting, and resilience planning • Experience working with financial-sector clients or regulated environments, • Knowledge of ITIL frameworks and best practices What’s on Offer • A visible leadership role within a respected financial-software vendor, • The autonomy to shape processes, uplift maturity, and build a high-performing support function, • A collaborative culture with strong investment in technology and operational resilience, • Competitive salary, benefits, and long-term progression opportunities

Are you an experienced 3rd Line Support Engineer looking to step into a fast-paced, highly accredited Managed Service Provider? This is an exceptional opportunity to join a growing UK Service Desk and work with cutting-edge technologies across Microsoft, virtualisation, and advanced networking. This is a hands-on, high-visibility position ideal for someone who thrives in a dynamic MSP environment. About the Role A leading MSP in Central London is seeking a 3rd Line IT Support Desk Engineer to join its UK-based Help Desk team. You will sit within a 30-engineer operation and report directly into the Service Desk Manager. Working alongside senior 3rd Line engineers and the Escalations Team Leader, you will take ownership of critical P1 and P2 incidents, ensuring timely and effective resolution for a wide range of clients. Great benefits Hours: 7.5 hours a day, rotating shift between 8am – 6pm (either 8am – 4.30pm or 9.30am – 6pm). Holidays: 20 days per year, plus bank holidays,vitality at work business for rewards & health benefits, breakfast on Wednesdays, quarterly team socials & events, gym membership and more Key Responsibilities You will be responsible for resolving advanced technical issues across: Microsoft & Cloud • Microsoft 365 administration & troubleshooting, • Azure support and configuration, • Servers & Virtualisation, • Windows Server 2016 / 2019, • VMware & Hyper-V, • Networking, • Escalated network troubleshooting beyond 2nd Line, • Supporting firewalls and switches Service Desk Operations • Logging, managing, and resolving tickets via ConnectWise, • Escalating critical issues to the Head of Service when needed, • Guiding 2nd Line Engineers (“steering the wheel”) and providing mentorship, • Working collaboratively with internal teams, external stakeholders, and 3rd parties, • 3–4 years’ MSP experience in a 3rd Line or senior 2nd Line role, • Strong troubleshooting capability across Microsoft, Azure, servers, and networking, • Excellent communication skills — calm, clear, and client-focused, • Ability to manage priorities and adapt to Service Desk needs, • Experience with ITSM / MSP tools such as:, • ConnectWise, • BrightGauge, • SmileBack, • ITBoost Microsoft Cloud certifications are highly advantageous, including: • AZ-104 – Azure Administrator, • AZ-500 – Security Engineer, • AZ-700 – Network Engineer, • MS-100 / MS-101 – Microsoft 365, • Why Join?, • Work for a highly accredited and respected MSP, • Opportunities for training and certifications, • Exposure to enterprise-level cloud, networking, and virtualisation environments, • Collaborative technical team with strong career progression, • Central London office with a supportive, high-performing culture

Role: Senior IT Support Engineer Location: Oxford Circus, Central London Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more! A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a Senior IT Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents. You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly. This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers. Key Responsibilities • Own and resolve high priority (P1/P2) escalations, • Troubleshoot across Microsoft cloud, servers, virtualisation and networking, • Support and guide 2nd line engineers on complex issues, • Manage tickets and communication via ConnectWise, • Work with third parties and senior stakeholders to reach resolution Core Technologies: • Microsoft 365 including Exchange Online, SharePoint and Teams, • Microsoft Azure (IaaS, networking, identity), • Windows Server administration and troubleshooting, • VMware and Hyper-V virtualisation platforms, • Active Directory, Group Policy and Entra ID, • Networking fundamentals including firewalls, switching and connectivity What They’re Looking For: • 3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation, • Strong troubleshooting ability and calm under pressure, • Strong stakeholder communication (internal and external), • ITSM/MSP tooling experience Keywords: 3rd Line Support Engineer, MSP, Service Desk, Escalations, Microsoft 365, Azure, Windows Server, VMware, Hyper-V, Active Directory, Networking, ConnectWise, Central London

We are seeking an experienced hands on IT Support Manager to lead and enhance the technology operations within the fast-paced luxury goods organisation. This role is based in London and requires a professional with a strong background in IT support and technology management. Client Details The organisation is a well-established player in the luxury goods industry, As part of a medium-sized team, the company values expertise in technology to ensure seamless operations as they look to grow their market share and as a result their headcount significantly Description • Oversee and manage IT support functions within the organisation., • Ensure the smooth operation of all technology systems and infrastructure., • Lead a team of IT professionals, providing guidance and support as needed., • Develop and implement IT policies and best practices for the organisation., • Monitor system performance and troubleshoot issues promptly., • Collaborate with other departments to align IT services with business needs., • Manage vendor relationships and negotiate contracts for IT services and equipment., • A successful IT Support Manager should have:, • Proven experience leading small technical support or helpdesk teams (1-5 staff) in a hands on capacity., • Microsoft Windows, Active Directory * Microsoft Office 365 (Exchange Online, SharePoint), • iOS/iPhone and JAMF device management, • TCP/IP networking fundamentals, • Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards., • Excellent prioritisation, problem-solving, and communication skills, • Familiarity with service desk best practices, • Excellent inter-personal skills, • Retail tools or point-of sale systems experience is a strong advantage, • Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL), • Competitive salary ranging from £60,000 to £70,000., • A permanent role with opportunities for career growth., • Be part of a forward-thinking team and premium brand within the retail industry, • Work in a central London location with excellent transport links

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description Overall purpose of the job: You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network. Key responsibilities for this job: • Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation, • Implementing projects within the deadline., • Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes., • Provide technical support for the development, implementation and administration of new and existing services, • Ensure the timely and accurate delivery of technology products and services, • Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products, • Act as a technical mentor to other engineers, • Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams., • Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota., • Experience with various methods of load balancing, • Strong troubleshooting ability, • Service Provider networks, • MPLS, L3 VPN, • Routing protocols (inc. IS-IS & BGP, OSPF), • Working knowledge of SDN concepts, • EVPN/VXLAN, • Experience with BGP Peering, Transit, • Scripting skills (Python / Bash / similar), • Nokia 7450 & 7750 switches, • F5 Load Balancers, • Fortigate firewalls Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Morgan Hunt currently requires an Maintenance Assistant for FE College - East London Pay Rate: £18ph LtdHours: 35 hrs 9am to 17:00pm Mon to FriLocation: East LondonDuration 6 months on going contractMust have Enhanced Children DBS Certificate on update service or Happy to apply for DBS CertificatePurpose of the RoleTo support the Group Estate Maintenance Manager in delivering the planned and preventative maintenance programme. To support the Campus Facilities Managers in delivering a reactive maintenance service, undertaking general repairs and maintenance to the fabric and items of equipment forming part of the College estate as required. To update the Computer-Aided Facilities Management (CAFM) system with all maintenance work undertaken. To support the Facilities Managers in monitoring the condition of the College estate. Key Responsibilities:Maintenance Delivery & Estate Safety· Support the Group Estate Maintenance Manager in delivering the preventative maintenance programme.· Support the Facilities Managers in responding promptly to reactive maintenance needs.· Undertake site redecorations and other minor works.· Report any premises maintenance or reactive repairs required through the service desk/CAFM.· Report any observed incidents, near misses or accidents that could impact the safe operation of the College estate.Person Specification -Education & Qualifications· GCSEs (or equivalent) in English and Maths.· Basic literacy, numeracy, and IT skills.· Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures.· Relevant facilities, caretaking, or health & safety training.Experience· Experience working in a facilities, estates, caretaking, maintenance, or support services environment.· Experience supporting reactive maintenance, minor works, or general repairs.· Experience of room set-ups, portering, or event support, including exams or enrolment activities.· Experience working in a busy, customer-focused environment with changing priorities.· Experience using a service desk or CAFM system to log or report issues (desirable).· Experience working within an education or public-sector setting (desirable).Knowledge, Skills & Behaviours· Basic knowledge of facilities and estates services.· Awareness of health & safety requirements, safe working practices, and incident reporting.· Understanding of safeguarding, equality, diversity, and inclusion within a college environment.· Ability to carry out practical tasks, including minor works, redecorations, spill response, and portering.· Good organisation, time-management, and communication skills.· Ability to follow procedures and update records accurately using CAFM or service desk systems.· Reliable, flexible, and conscientious, with a proactive and team-focused approach.· Calm and professional when working under pressure, particularly during busy periods such as enrolment and exams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

IT Manager / Head of IT Looking for a seasoned and hands-on IT leader to oversee the delivery, security, and continuity of IT and digital services. This senior operational role is responsible for ensuring the campus technology environment is reliable, secure, and fully supports teaching, learning, and student services. The postholder will serve as the local IT lead, collaborating closely with central University IT services and campus leadership to align local operations with institutional standards. This position is ideal for an experienced IT professional in the education sector who thrives on owning the end-to-end technology environment of a vibrant and dynamic campus. Key Responsibilities * Lead and manage campus IT infrastructure, including network, Wi-Fi, AV systems, and devices. * Oversee Microsoft 365 and identity management in partnership with central IT teams. * Manage the device estate via Microsoft Intune, covering staff laptops, teaching spaces, and shared devices. * Ensure operational continuity for teaching, learning, and student support services. * Supervise IT service desk operations, incident management, and problem resolution. * Manage vendor relationships, service contracts, and renewals. * Maintain and enhance cybersecurity practices, data protection, and compliance standards.

Description This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days’ annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office-based role, working 9:30am–5:30pm, Monday through Friday, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff. Key Responsibilities • Arrange and supervise all pre-planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations., • Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated., • Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager., • Maintain high standards of housekeeping in basement areas so they remain clean, safe and well-organised, coordinating with wider business support teams when needed., • Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation., • Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour., • Produce monthly KPIs across all facilities tasks., • Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment. Person Specification The ideal candidate will have: • A minimum of 2 years’ experience in a Facilities team within a professional services environment., • Exceptional attention to detail and accuracy., • Fire marshal training., • Strong client service skills and confidence engaging directly with internal clients., • The ability to prioritise effectively, juggle multiple tasks and meet deadlines., • Excellent organisational and coordination skills, with a diligent and thorough approach., • Demonstrable awareness of health and safety issues., • A positive work ethic, flexible approach and strong team-player mindset., • Clear communication skills at all levels., • Energy, enthusiasm and a proactive attitude., • Strong IT skills, particularly Microsoft Word and Office., • Knowledge of document management systems and e-filing (advantageous)., • DSE assessment training (desirable). Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

IT Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire / London (hybrid / client site / remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy, be the driving force behind service excellence and continuous improvement, all whilst fostering long‑lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: • Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations., • Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery., • Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value., • Maintain broad awareness of cost, value drivers, and financial implications of service decisions., • Maintain a positive and constructive narrative to customers, providing guidance and insight to enhance customer experience., • Work closely with the account management and commercial teams to deliver a cohesive service and aligned outcomes., • Build strong internal stakeholder relationships across technical teams, service desks, and other delivery functions., • Confidently lead and facilitate meetings with stakeholders at all organisational levels., • Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes., • Shape and evolve the service delivery strategy, supporting ongoing service development and growth., • Drive measurable service enhancement initiatives, embedding continuous improvement throughout the customer lifecycle., • Identify opportunities for optimisation across cost, efficiency, and return on investment., • Produce accurate and meaningful reports that clearly communicate service performance, trends, risks, and improvements., • Use data and insights to inform decision‑making, influence stakeholders, and drive service optimisation. Skills & Experience: • Previous experience as a Service Delivery Manager within an IT Reseller, VAR, IT MSP or similar is essential., • ITIL v4 certified, or proven experience working within a large scale ITIL aligned MSP with a strong understanding of modern service management best practice., • Experience of Public Sector projects/clients working on RM frameworks would be highly beneficial., • Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments., • Exceptional relationship‑building skills and the ability to represent the business with professionalism and credibility., • Strong matrix‑management capability, coordinating multi‑disciplinary teams to achieve shared outcomes., • A continuous‑improvement mindset, with proven experience driving and embedding service enhancements., • Excellent analytical and reporting skills, able to produce clear, insightful performance outputs., • Strong commercial awareness with an understanding of cost, value, and financial decision‑making., • A structured and proactive problem‑solver who thrives in fast‑moving, service‑led environments. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. For more information about the role, please contact Alice McGlaughlin using the contact details on our website: wearemarmion For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Exciting opportunity for a Senior Project Manager with Commodities Trading experience, to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. Location: London - working from the Central London office, 3 days per week. About The Role: • Senior Project Manager, operating as the right-hand of the Portfolio Manager for a very large change programme looking at pre-trade analytics, • Plan, execute, monitor, control, and close all aspects of the project lifecycle., • Rigorously manage scope through a structured change management process to ensure commitments are achieved within agreed time, cost, and quality parameters with focus on delivering the business benefits., • Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures., • Proactively analyse risks and variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that a project may be at risk and escalate quickly and appropriately. Your Background Needs To Include: • Senior PM, likely to have over 10 years of experience., • Experience working within the Commodities Trading sector is absolutely essential., • Must have domain knowledge of Trading., • Previous experience of Fundamentals data is highly advantageous., • Not hesitant to look for transformation in ways of working but can introduce the concepts sensitively, • Ability to positively engage a variety of stakeholders. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.

• Head of Operations | Croydon, • Seeking candidates from a fast-moving Operational, Manufacturing or Distribution background., • Competitive package on offer. A fantastic senior leadership vacancy has become available following an internal promotion. This role will put you at the heart of a fast-moving, complex operation within a highly regulated environment. This is a standout opportunity for an experienced operational leader to take ownership of a diverse, high-volume environment that blends cutting edge automation with hands on, people led operations. The Role: As Head of Operations, you’ll set the tone and direction for a large, multi-disciplinary operational team. You’ll lead through others, empowering strong site leadership while maintaining close oversight of performance, compliance, safety and continuous improvement. This is not a desk based role. You’ll be visible, engaged and hands-on when needed - equally comfortable walking the floor as you are working with senior stakeholders on strategy, risk and future capability. It’s a role that requires strategic thinking, operational grip, and a genuine passion for leading people in a regulated, performance driven environment. Key Responsibilities: • End to end leadership of multiple warehouse and distribution sites operating at pace, • Managing operations that combine advanced automation with manual processes, requiring adaptability and strong judgement, • Ensuring safe, compliant and efficient operations within a regulated environment, • Creating a culture of high performance, accountability and continuous improvement, • Owning Health & Safety across the operation and embedding a strong safety first mindset amongst your team, • Developing, coaching and inspiring site leaders and operational managers, • Working collaboratively with central functions including Quality, Compliance, IT and Supply Chain, • Driving operational resilience while improving cost, service and productivity About the business you are joining: This is a business that, truly, puts people and collaboration at the centre of everything it does! You’ll be joining a highly inclusive, down to earth and supportive leadership team, where success is driven through teamwork rather than hierarchy. Relationships matter here and this role will suit someone who enjoys working with people at all levels, from shopfloor teams to senior executives. Leaders within this business are expected to be: • Approachable and visible, • Commercial but human, • Decisive, without losing empathy, • Comfortable leading through change The successful candidate for this role will have the following background: • Proven senior leadership experience in a fast-moving operational environment, • Experience leading multi-site operations, ideally with previous exposure to automated facilities., • Strong understanding of operating in regulated, compliance led environments, • A track record of improving performance through people, not just process, • A collaborative, engaging leadership style with high emotional intelligence, • Dynamic, resilient and comfortable operating under pressure Why apply? If you’re looking for a role where you can shape culture, influence strategy and genuinely make an impact, this is it. You’ll have real autonomy, a broad operational remit and the chance to lead a critical function at the heart of the organisation. This is a role for a people-focused, modern operations leader who thrives in complexity and enjoys bringing others with them on the journey. Keywords: Head of Operations, Operations Director, Operations Manager, Operations Management, Site Director, Plant Director, Head of Manufacturing, Manufacturing Manager, Head of Distribution

SGK and SGS & Co have built an impressive roster in creative, strategy, digital commerce, experiential marketing, engineering, and creative content production—bringing together the incredible talent of 2,300 agency professionals. This collective expertise will come together under Marks, a Next-Gen Creative Platform built to thrive in today's global and local cultural conversations. Equator will continue to play an important role as an agency within Marks. Our London Studio is currently seeking an Office Coordinator who thrives in a fast-paced, creative environment — and who’s excited to play a central role in shaping an exceptional workplace experience. This is an on-site position at our London studio with occasional travel to our Birmingham office (1–3 times per month). This opportunity would best suit a highly organised, people-centric individual with a desire to work in a highly creative and dynamic environment. The role will see you taking full responsibility for the smooth running of all front desk operations - along with everything that entails. Rest assured - no two days will be the same! Your day to day will see you involved in everything from meeting and greeting clients, through to ensuring the studio is stocked with everything it needs for its efficient running. You will manage diaries, ensure the health and safety of our staff, and that everyone is up to speed with studio communications. In short - you will be the heart of everything that happens within our UK studios! In this role you will… • Welcome and greet clients and manage visitor calendar., • Oversight of meeting room booking throughout office., • Answer main phone line for office through Teams, transfer, direct phone calls, or take messages as appropriate., • Serve as Shipping Manager for London and Birmingham office. FedEx shipping labels created and parcels are prepared for courier service including FedEx and messengers, ensuring company shipping policies are followed and project numbers are recorded when appropriate., • Daily office upkeep including: restocking all fridges and hospitality stock, emptying dishwashers, upkeeping equipment, keeping lobby tidy, etc., • Coordinate and prepare meeting rooms for bookings, ensuring they are ready for client presentations and meetings., • Assist with coordination and set up for clients, visitors, or large meetings. Flex hours may be required., • Oversee supply inventory for London studio, ensuring everything is stocked, available, and within budget., • Place orders for Birmingham office stock and supplies as requested or directed., • Be the main point-of-contact with building support for London and Birmingham offices, including security, facilities for maintenance, janitorial work, etc., • Organize and oversee vendor deliveries, ongoing service calls, or maintenance work in London., • Ensure Health and Safety protocols are followed throughout UK offices, • Ensure local email distribution lists kept up to date, and maintain office communications, • Coordinate with corporate finance teams to follow appropriate ordering procedures and tracking of ordered supplies through purchase orders, vendor relationships, and site assets., • Support the local culture club events, fostering team bonding and a positive office culture., • Liaise with IT for AV capabilities throughout office conference rooms, supporting visitors with AV as needed., • Support occasional travel and expense management for Marks Senior Leadership. You will have • Computer literacy, experience with Microsoft 365, Google Workspace, or similar platforms., • Strong organizational skills, • People facing hospitality and customer/team service experience - Minimum 2 years direct work experience preferred, • Excellent written and verbal communication skills, including listening skills, • Highly self-motivated, resourceful and detail-oriented, • Ability to work both independently and in a team environment, • A desire to work within a creative environment or industry, • Bachelor’s degree or equivalent work experience preferred. We will offer • 25 days holiday per annum + additional 'Me Day', • Flexible working during summer hours, • Pension Scheme, • Voluntary Europe Group Healthcare Scheme, • Life Assurance, • Healthcare Digital GP Service, • Holiday purchase scheme, • Health Assured Employee Assistance Programme, • City Bike Scheme (London only), • Employee referral program

Role: Service Desk Manager Company: Managed Service Provider Location: Finchley (Hybrid) - 3 days in the office Salary: £45,000 - £60,000 • Team Leadership: Manage, mentor, and train technical support staff, including hiring and performance evaluation., • Operational Management: Oversee day-to-day service desk operations, ensuring SLAs and KPIs are met or exceeded., • Incident & Request Management: Manage the queue of requests, ensuring timely, efficient resolution of IT issues., • Process Improvement: Identify trends in incident data to reduce call volumes and implement improvements in ITIL processes (Problem, Change, Asset)., • Stakeholder Management: Act as a key contact for users and internal stakeholders, managing escalations effectively., • Documentation & Tools: Maintain the Knowledge Base, ticketing system, and documentation standards., • Tech stack – MS 365, Azure, AD, Networking (Firewalls, LAN/WAN and VPNs), Managed Services, Backup, DR, Virtualisation, Server, Storage and Endpoint hardware. If you are interested in the above opportunity, and have current experience working for an IT Solutions Provider, then please apply now or send me your CV , and let's arrange to have a conversation. Unfortunately my client requires someone based within a commutable distant to Finchley, they do not provide sponsorship!

Job Title: End User Service Engineer Experience Required: 3 -6 Years Location: London Reporting Manager: Global EUS Manager Job Type: Full-Time Role Overview: As a key member of the Technology team, the End User Service Engineer provides onsite support for incidents, problem resolution, and project implementation. This role addresses technical issues that cannot be resolved remotely, collaborates with global support teams, and consults with local business leaders to align IT support with business needs. The engineer also drives local optimization and promotes the adoption of end-user technologies. Key Responsibilities: • Technical Support, • Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware, • Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades., • Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk., • Support and assist users with Onboarding & Offboarding process, • Support and maintain local conference and meeting room equipment, • Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc, • Consult with local business and senior leadership to evaluate support requirements and execution planning., • Maintain the Local Asset Management data and ensure the Asset Management toolset are properly updated for periodic review, • Technical support for local applications where applicable alongside other tech or business teams Technical Expertise, • Service Management, • To ensure that all logged tickets are consistently acknowledged, prioritised, investigated, owned and, • resolved to agreed targets as defined in the Service Level Agreement (SLAs)., • Resolves, routes, or escalates service requests to senior technicians or functional teams as necessary., • Manage calls with 3rd party suppliers where necessary through to closure, • Escalate calls where necessary to the support manager, report on status of outstanding calls, • Builds relationships with other international support teams to create a cohesive support team, • Drive local optimization efforts by identifying service issues and implementing improvements by automation, self-service and other measures., • Drive technology adoption of end user services related applications and systems, • Support Audits related activities alongside other tech functions and business. Preferred Qualifications: • Excellent technical knowledge in all key areas of EUS technologies, e.g., • Windows and Mac OS, • Microsoft Office Specialist (MOS) and/or Microsoft 365 certified, • iOS and Android devices, • Hardware and Peripherals, • Mobile devices, • Excellent knowledge on IT Ticketing Systems, especially Service Now, • Conferencing and enterprise voice, • Audio visual systems (TV/Projector systems) and conference technology, • Knowledge on SCCM and Intune, • Basic Network Skills to support the local Office Infra as needed, • Experience in working with an International Support Environment, • Excellent communication skills in English and the local language (if applicable), • Strong customer service orientation with a focus on client satisfaction, • Ability to remain calm under pressure and manage multiple tasks., • Organized, adaptable, and collaborative team player.

Role Summary Join one of the fastest-growing teams in the agency and take ownership of high-impact programmatic campaigns across a diverse client portfolio. As a Programmatic Account Manager, you’ll lead end-to-end campaign delivery across video, display, audio, YouTube, Connected TV and digital OOH, working closely with client teams and senior stakeholders to drive performance and innovation. This is a genuinely client-facing role with real responsibility from day one - combining hands-on platform expertise, strategic thinking and team leadership within a culture built around Freedom, trust and collaboration. About the7stars the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently. And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word. Freedom. Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely – but more importantly it has allowed us to create an amazing place to work. We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency. In 2024 we achieved our 13th year in a row as a Sunday Times Best Places to Work and in 2023 were awarded Campaign’s number one media agency to work for accolade for the second year running. the7stars is 300 passionate media people that are able to focus purely on creating great work for our clients. If thinking freely and with integrity is your bag, then the7stars is an agency you should meet. The Role Across the7stars, we have specialist teams in all channels, and we have recently brought together the programmatic and direct buying teams into one omni-channel team to remain future facing and drive collaboration. We are looking for a Programmatic AM to join one of the fastest growing teams within the agency. We are looking for an ambitious & enthusiastic programmatic specialist with a track record of account management responsibilities. The ideal person will fit with the culture of the7stars, be a team player, friendly, positive & self-disciplined. The successful candidate will join our growing team in a client facing role that is responsible for the planning, activation, optimisation and reporting of activity across various DSP platforms including DV360, Trade Desk, Yahoo, Quantcast and Amazon. You will have ownership of client relationships from a programmatic perspective, and the opportunity to support the senior management with various projects. This is a unique opportunity to work with exciting brands across a variety of channels including digital OOH, YouTube, Connected TV, Audio, Video and Display. To be a future-facing Activation team that truly plans in a holistic way means that we need to supercharge the agency. This is a fantastic opportunity for the right candidate, and we are looking for driven motivated individuals to be part of this new exciting team. What you’ll be doing • Be a leader in the team and across the agency in terms of how best to apply programmatic buying strategies. Set the standard across tactical execution, planning, reconciliation and all end-to-end process managed by the team., • Be responsible for managing some of the biggest clients in the agency on all things Programmatic, attending initial client briefings and providing feedback early on the planning process., • Line manage and mentor junior traders in the team, responsible for their career progression and training., • End to end programmatic account management from planning, set up, optimisation and reporting., • Deliver best in class and market leading programmatic media plans across multiple channels., • Drive innovation – we want to win awards for our clients so be creative., • Work closely with Client teams to ensure all plans are adhering to business objectives, the comms platform and key KPIs., • Assist with the management and delivery of audit guarantees across PRF Clients., • Drive the development of media owner relationships to ensure we are seeking out opportunities that are new to market within the programmatic sector., • Stay up to date with new trends and push innovation with your clients, contributing to wider digital testing roadmaps., • Confidently present analysis, updates and strategic recommendations in face-to-face meetings and calls., • Execute and deliver best in class PCAs across the agency., • Demonstrate diligence, attention to detail and adherence to the campaign QA process. Required Skills • Prior experience in a programmatic planning and/or buying role (agency or trading desk), with a proven ability to deliver successful large-scale Programmatic Campaigns., • Hands-on experience working in various DSPs (ideally DV360 & The Trade Desk), activating across video, YouTube & display., • Up to date knowledge of the ad tech landscape., • Strong critical thinking and problem-solving skills., • Strong interest and knowledge in the Programmatic landscape., • Strong knowledge and hands-on experience of technology platforms and integration., • Great communicator, confident in front of clients with the ability to understand their wider business & challenges., • Ability to anticipate issues and be proactive in producing solutions with measurable outcomes., • Excellent numerical and analytical skills., • Solid understanding of all media channels. Apply if you want to • Join the largest independent, free thinking, fast moving media agency in the UK., • Have the freedom to grow your career at pace., • Be surrounded by a diverse team of talented thinkers who love the work they do., • Have the freedom to design a flexible approach to your working life., • Be challenged to learn and grow every day., • Join a business that gives 5% of its profits back into the community., • Be part of a culture that encourages creativity, entrepreneurialism and most importantly of all… fun. Benefits • Uncounted holiday, • Discretionary performance related summer profit share & Christmas bonus, • Flexible & hybrid working with a focus on togetherness (4 days per week in the office), • Personalised training plan & access to coaching, • Wellbeing days, • Flexible pension plan through Royal London (8% employer contribution under £35k), • Optional private medical insurance (Vitality) & cash back plan (Medicash), • Employee Assistance Programme, • Work from anywhere up to 2 weeks each year, • Paid for gym membership with a choice of 5 gyms, • Enhanced family friendly policies, • Personal finance advice & support, • Life Assurance & Critical Illness cover, • Profit share scheme (after 3 years’ service), • Electric Vehicle scheme, • Nursery Partnership, • Tech & Cycle to Work scheme, • Season ticket loans & expensed Railcard, • New Business Bonus eligible in your first years as a the7stars employee

Convenience Territory Manager (Urban Activator) Territory: London Up to £30k + 10% bonus Company vehicle provided + phone & tablet provided We’re looking for energetic and motivated individuals to join us Urban Activators (think Field Sales but amplified!) representing amazing brands such as Ocean Spray, Loacker, Ryvita and Clif Bar in Convenience and Independent stores. This is a practical, hands-on role where you’ll be out in the field every day, ensuring our brands are visible on shelf, stocked and sold. A day in the life: • Work to a set of postcodes in your territory, creating your own journey plan within agreed guidelines – giving you flexibility in how you manage your day, • Visit 13 convenience and independent stores daily, • Sell key food & drink lines directly from your vehicle to drive immediate distribution in line with our strategy, • Influence retailers to purchase ongoing stock from their preferred cash & carry, • Check product availability and ensure our products are always on the shelf, • Build eye-catching displays and place point-of-sale materials, • Work with store owners/managers to grow sales and visibility, • Capture data on your tablet to track performance, • Spot opportunities and feedback insights to your manager Who we’re looking for: Ideally you will have a sales background, however it is not essential. Some of our best Urban Activators have come from hospitality, retail, or customer service, where they’ve listened and been confident in talking to people, solved problems, and been self-motivated on busy days. This role is also a great first step into a sales career in FMCG – we’ll give you the training, support, and experience you need to develop. If you are: • Confident and approachable, able to build relationships quickly, • Organised and self-driven, happy to manage your own day, • Someone who loves being out and about, not stuck behind a desk, • Motivated to hit goals and take pride in your work, • A holder of a full UK driving licence, with your own vehicle What you’ll get: • Up to £30k salary + 10% bonus opportunity, • Company vehicle provided (van) + phone, and tablet to support your work, • 28 days holidays (including public holidays) and a day off for your birthday, • 37.5-hour week, with some flexibility in when you start and finish, no weekend working, • Regular training, support, and incentives, • Contributory Pension., • We care about mental well-being – we provide all colleagues with 24/7 support on physical, financial & mental health., • Annual pay reviews., • Enhanced career development opportunities through our Rebel Talent programme Who are Foster? Foster works with some of the biggest names in food & drink, from The Hershey Company (Reese’s) to Carlsberg Britvic to Twinings, and fabulous brands like Loacker, Tim Tam, Ryvita, Ocean Spray and more. This is an awesome opportunity to join our incredible field sales team. An exciting role for someone who enjoys growing the distribution and footprint of a brand and doesn't mind opening new doors with prospective customers. If you’ve got a passion for field sales and brand building, this is your dream role!

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the HR function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category – recognized as the world’s most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense and has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit What We Offer • Dog friendly office with free snacks, fruit and food + building benefits, • 28 days holiday per year (1 day added per year up to a maximum of 32 days), • Work from any location in the world up to 4 weeks per year, • 10 days Annual Leave Purchase per year, • Day off for your birthday, • Company bonus scheme, • Pension, • Private Healthcare, • Employee Assistance programme, • Group Life insurance, • Annual season ticket loan, • Cycle to work scheme and tech schemes, • Eye test & contribution towards glasses for VDU, • Employee Referral Bonus, • New Business Bonus, • Long Service Awards The Role This role is for a Team Assistant, based in London. This role will report into the HR Manager. You will provide a professional, welcoming presence for visitors and staff, while ensuring the smooth day-to-day running of the office. Alongside this, you will play a key role in supporting the HR team with recruitment, onboarding, and employee engagement activities. This is a varied, people-focused role where you will become the “go-to” person in the office, helping colleagues, supporting HR initiatives, and ensuring an excellent experience for everyone who comes through our doors. The role itself will involve a range of activities including: • Be the first point of contact for anyone visiting the London office, welcoming, professional, • Interested in making the office experience a unique and fun environment, • All front of house duties, make sure meeting rooms are well presented, the office has snacks and treats galore ready for any occasion, • Manage all deliveries and other office requests quickly ensuring excellent client service, • Proactively look for ways to enhance the office environment and the experience for everyone who comes to the office. HR Team Support • Support recruitment administration (scheduling interviews, coordinating candidate communications, preparing documentation)., • Assist with onboarding and induction programmes for new joiners,, • Be the go-to person for employee engagement activities., • Oversee Environmental, Social & Governance (ESG) activities across all office locations, helping to coordinate local sustainability and wellbeing, • Coordinate Long Service Awards (LSA) across all office locations, ensuring employees are recognized and celebrated for their service milestones., • Support employees, gifting programmes, ensuring consistency, timeliness, and a positive employee experience., • Oversee Deskbird for office attendance and desk bookings Liaise with building management (Fora) and suppliers for facilities and maintenance., • Arrange travel for staff (excluding ELT)., • Reconcile monthly office expenditure (credit card and petty cash). The Candidate We are looking for a motivated and people-focused individual who thrives in a front-facing role and enjoys being part of an HR team. The ideal candidate will have the following: • Experience in office support, administration, or HR coordination., • Strong organizational skills with the ability to juggle multiple priorities., • Excellent communication and interpersonal skills; confident dealing with people at all levels., • IT proficiency (MS Office/Google Workspace/Teams); experience with expenses reconciliation desirable., • Familiarity with HR processes (recruitment, onboarding, projects) is desirable., • Friendly, confident, approachable, bubbly, and professional., • Enjoys being the “go-to” person and thrives in a front-facing role., • A collaborative team player with a strong customer-service mindset., • Proactive, adaptable, and solutions focused., • Fully office-based (5 days per week) to provide consistent support A quick note: every application is reviewed by a human on our team (not AI), so it may take us a bit of time to get through them. Because of the large number of applications we receive, we’re not always able to reply to everyone individually—but we truly appreciate your interest.

IT Service Delivery Manager/IT Service Desk Manager A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager Knowledge, Sills and Experience: * Experience w

The position requires office presence and occasional travel, offering opportunities for service improvement and team development in a dynamic environment. A government agency is seeking an ICT Service Support Manager in Westminster, London. This hands-on leadership role demands a strong background i

A leading law firm in the City of London is seeking an IT Service Delivery Manager to join their team on a permanent basis. You will manage the Service Desk team and ensure efficient IT operations through structured problem solving and process optimisation. The ideal candidate will have experience i

Proven experience managing an IT Service Desk team within a fast-paced, service-oriented environment. Experience using ticketing systems such as Jira Service Management or ServiceNow, with a track record of improving SLA performance. IT Service Desk Manager (14-Month FTC mat-cover) – Onsite in Lon

Area Training Manager London Location: London (multi-site, in-venue role) Reporting to: Training Team Lead What's in It for You? £40,000 base salary + Quarterly Bonus scheme Exciting bonus scheme so you share in the business success. An amazing 50% discount on food and drink across all our awesome venues. 4 x Salary life assurance to support your loved ones if the worst happens. Deals and discounts with a wide range of businesses through our discount portal. Early access to your pay through Wagestream. Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support. Training and development opportunities. We're invested in your success during your time with us! Fun and vibrant working environment with a fantastic team. The Role Were looking for an Area Training Manager to own training standards across a designated London patch. This is not a desk-based role. Its a boots-on-the-ground, in-venue position designed to drive real performance impact. Youll raise standards, build training culture, improve compliance, and ensure our teams dont just know the spec they live it. Youll act as the link between central training and operations, translating strategy into execution and making sure whats designed centrally is delivered brilliantly in venue. If you love developing people, spotting gaps, and turning good into exceptional, this is role is for you. What Youll Be Responsible For Training Delivery & Standards Deliver structured, high-impact training sessions across your London area Lead and support new menu launch training rollouts Coach Managers and In Venue Trainers to confidently deliver training within their own teams Drive bartender progression from trainee through to certification Support assessment days, spec tests and certification processes Champion internal competitions and development initiatives Training Development & Structure Contribute to the evolution of future training structures Support the creation and refinement of training materials Provide clear, honest feedback on programme effectiveness Help shape a consistent, high standard of training across the region Contribute to wider training strategy Compliance & Learning Management Monitor and track mandatory training completion within your venues Support managers in driving LMS compliance to company standards Proactively follow up on overdue modules with clear action plans Ensure probation reviews and skill sign-offs are completed correctly Maintain accurate reporting and training records Site Performance & Support Conduct structured site visits and training audits Identify performance gaps and build actionable development plans Support onboarding of new team members within your area Provide structured insight and feedback to the Training Team Lead Act as the first point of contact for training support across your area What Were Looking For Experience Previous hospitality training experience (essential) Strong bar operations background within high-volume venues Experience delivering structured, engaging training sessions Comfortable working across multiple sites Strong organisational and reporting capability Solid understanding of cocktail specifications and service standards Who You Are A confident communicator who can command a room Comfortable coaching, challenging and influencing managers Highly organised and able to prioritise independently Detail-driven with strong follow-through Solutions-focused and commercially aware Professional, adaptable and credible in venue environments Why This Role Matters Training isnt an add-on. Its how we protect standards, drive performance and build future leaders. This role is about raising the bar across London, one venue at a time. TPBN1_UKCT

We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pubs very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, Londons longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. What youll do Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups What were looking for Hotel or leisure related experience in a similar role If youre familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. Youre looking for a place where you can be you; no clones in suits here Passion for hospitality whether thats a drink, a meal, an event or a bed for the night Youre all about having a positive impact on the people you interact with, leaving them with a memorable experience Youre not precious. We leave our egos at the door and help get things done Youre up for doing things differently and trying (almost) everything once If we got stuck in a lift together wed have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Whats in it for you Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing Its ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but well feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time! Enhanced family leave for when youre expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. TPBN1_UKCT

About the Hotel The Hari is a stylish 5* Luxury Hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability, providing guests with an eco-friendly stay. We are proud to hold Silver Accreditation by Earth Check Certified, rank as the 7th Most Sustainable Hotel in the World (Tripadvisor Travellers Choice Awards 2024) and be a member of the NOW Force for Good Alliance. Since July 2024, weve also been running on 100% renewable electricity through our partnership with NPower. By joining The Hari, youll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful experiences for our guests while protecting the planet for future generations. About the role We are seeking a passionate Duty Manager to join our Front Desk team. We also welcome applications from enthusiastic hospitality professionals with luxury and/or boutique hotel experience in a supervisory or higher-level role. Reporting to the Front Office Manager, you will oversee guest services operations, ensuring a seamless experience from arrival to departure. You will lead by example, train your team, and drive service excellence, enhancing guest satisfaction scores (TripAdvisor, Revinate). Key Responsibilities Manage guest services team and daily operations. Resolve guest complaints promptly. Enhance guest profiles in Opera and personalize experiences. Optimize room occupancy and upsell services. Handle financial transactions securely. Respond swiftly to issues and emergencies. Maintain knowledge of hotel services and the local area. Enforce security and emergency protocols. Lead team training and development. About you To be considered for our role you must have: Previous experience as a Duty Manager, Guest Service Manager, or Assistant Front Office Manager is required/preferred. Luxury hotel experience in Supervisory or higher role. Strong leadership, communication, and interpersonal skills. Proficiency in Opera and IT systems. Passion for exceptional guest service. Ability to work under pressure with professionalism. Flexibility to adapt to various situations. What do we offer? Successful candidates will benefit from excellent Employee Benefits: Refer a Friend Bonus Earn up to £1,000 for recommending friends. Guest Experience Stay Enjoy a complimentary stay to experience our hospitality. Chiropodist Services Take care of your well-being with professional foot care. Complimentary Sweets & Drinks Enjoy treats during your shift. Employee Recognition Program We celebrate and reward your hard work. Food & Beverage Discounts 50% off on F&B purchases. Lunch & Laundry Services Provided for your convenience. Excellent Training & Development Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, and hardworking we would like to hear from you TPBN1_UKCT

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are looking for a fluent Dutch speaker for this role Role Overview: Senior LDI portfolio manager Join a dynamic global exposure portfolio management team, based in London, managing liability driven investment (LDI) strategies and fixed income hedging/exposure strategies for institutional clients globally. This portfolio management role involves trade generation, monitoring, and broader portfolio management responsibilities, including collaboration with LDI and currency portfolio management colleagues as well as the broader fixed income team. You will also collaborate with the other portfolio managers in the team in the day-to-day management of LDI mandates, with a focus on focus on EUR LDI. You will take ownership of individual accounts and engage directly with clients. Key Responsibilities: Design, implement, and monitor LDI portfolios in line with investment guidelines using bonds, swaps, repos, futures, swaptions. Collaborate with the trading desk to ensure smooth execution of orders and to address portfolio-specific hedging needs. Support new account onboarding by coordinating with legal, compliance, and client service teams. Proactively contribute to the enhancement of internal systems and processes in partnership with the technology team. Monitor and analyze portfolio performance, ensuring alignment with client objectives and risk parameters. Respond to client and consultant inquiries regarding hedging programs and portfolio activity. Assist in client servicing efforts, including the preparation and delivery of presentation materials and reporting packages. Contribute to the constant evolution of our offering including new solutions, tools, reporting enhancements and technology updates Uphold the highest fiduciary standards in all aspects of portfolio management. Skills & Experience: Strong understanding of LDI hedging strategies, in particular for Dutch pension schemes. Solid grasp of macroeconomic trends and their influence on fixed income markets. Demonstrated track record of managing segregated LDI portfolios and engaging with trustees and consultants. Fluent in Dutch. Highly analytical with the ability to interpret complex concepts and explain them simply. Exceptional attention to detail and accuracy, especially under time-sensitive conditions. Strong interpersonal and communication skills, both written and verbal. Ability to work independently and collaboratively within a team environment. Proficiency in Excel; experience with Bloomberg and Python/VBA is advantageous. Advanced degree and/or CFA designation (or progress toward it) is preferred. Personal Attributes: High integrity and professional ethics. Strong organizational and time management skills. Analytical and systematic thinker with a keen eye for detail. Collaborative team player with a proactive and positive communication style. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Job Description Operations Compliance Manager Rainham, Permanent, Full-time Competitive Salary Adler & Allan is looking for a dynamic, hands-on Operations Compliance Manager to take the reins of compliance, operational excellence, and safety across our Environmental Services depot. If you thrive in fast-paced, regulated environments and love being at the heart of day-to-day operations-not stuck behind a desk-this is your opportunity to shape the standards that keep our people safe, our customers confident, and our licence to operate secure. This is your chance to become a visible leader in a business that protects the environment, supports critical infrastructure, and delivers essential services nationwide. What you'll lead Waste & Environmental Compliance Environmental permits and waste transfer station oversight Duty of Care, waste classification, consignment notes, tonnage returns EA/SEPA inspections, audits, and regulator engagement ADR/HazMat considerations ISO 14001 and internal assurance Transport & Fleet Compliance O-Licence obligations DVSA and Traffic Commissioner standards Tachographs, WTD, driver hours OCRS and fleet audit readiness Vehicle maintenance, MOTs, inspections, defect reporting Leadership & Strategy Inspire, develop, and performance-manage depot teams Champion the One A&A culture across divisions Support operational strategy, KPIs, and reporting Deputise for the Depot Manager when required Operations Ensure safe, compliant, on-time delivery of all depot activities Drive quality, efficiency, and customer-focused service Support integration of new acquisitions Promote innovation and continuous improvement Finance & Commercial Support depot P&L performance Improve margin, reduce cost, and enhance profitability Identify commercial opportunities and grow client relationships Resolve customer issues and protect the A&A brand Safety & Compliance Culture Lead safety audits, training, and best practice Ensure full adherence to legal and company standards Act swiftly on any breaches or risks Qualifications What you'll bring Strong experience in waste, environmental services, transport, or regulated operations Deep understanding of waste legislation and Duty of Care Transport Manager CPC (or willingness to obtain) Experience with EA/DVSA inspections Proven leadership in complex, live operational environments Commercial awareness and sound operational judgement Excellent communication and stakeholder influence Strong IT literacy and data-driven decision-making Ability to build high-performing, engaged teams Desirable extras IOSH/NEBOSH Confined space, water jetting, HazMat, or marine response knowledge FORS, ISO14001, or internal audit experience Full UK driving licence Additional Information About us: At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

Deputy Shift Leader – Engineering Department: Engineering Services Reports To: Engineering Services Manager Working Pattern: Shift-based, aligned to site operational requirements Role Overview The Deputy Shift Leader – Engineering plays a key role in delivering high-quality Planned Preventative Maintenance (PPM), reactive maintenance, and emergency response services in line with contractual and operational requirements. With a primary focus on electrical systems, this position includes acting as a High Voltage (HV) Authorised Person when required, ensuring the safe, compliant, and reliable operation of site electrical infrastructure. This role combines strong technical expertise with developing leadership capability. You will support the Shift Leader and site management in maintaining operational continuity, strengthening client relationships, and upholding the organisation’s professional standards and reputation. Key Responsibilities 1. Compliance & Technical Operations Deliver PPM activities in accordance with maintenance schedules, statutory requirements, and industry best practice Maintain engineering standards to maximise plant reliability, asset lifespan, and system performance Ensure full compliance with Health & Safety legislation and site-specific policies Accurately complete maintenance documentation, reports, and QA records Respond promptly to reactive electrical tasks and service desk requests Act as HV Authorised Person when required, following Permit to Work and approved switching procedures 2. Fault Diagnosis & Minor Works Diagnose, troubleshoot, and rectify faults across electrical distribution systems and associated building services infrastructure Undertake minor installations, system modifications, and upgrades as required Maintain and repair lighting systems, distribution boards, and associated components Support technical surveys and provide material specifications and cost estimates for minor works 3. Coordination & Operational Support Act as a key point of contact for client maintenance queries, escalating complex issues where appropriate Supervise subcontractors and specialist vendors, ensuring Safe Systems of Work and high-quality service delivery Review, implement, and maintain SOPs, RAMS, and electrical switching schedules Support coordination of engineering resources across nearby sites to maintain operational resilience Provide leadership support to colleagues, promoting teamwork, accountability, and performance excellence 4. Health, Safety & Environmental Compliance Maintain strict adherence to company and site HSE standards Ensure correct use and compliance of PPE at all times Participate in incident reporting, investigations, and corrective actions Support internal and external HSE audits and compliance reviews Review and update Risk Assessments and Method Statements (RAMS) as required Actively promote a zero-incident culture and support management-led HSE initiatives Qualifications & Experience Essential Completed Electrical Apprenticeship (or equivalent) within building maintenance or facilities management City & Guilds 2360 Parts 1 & 2 (Electrical Installation) or equivalent 17th or 18th Edition IEE Wiring Regulations certification Strong working knowledge of electrical and mechanical building services systems Proven experience in PPM delivery, fault diagnosis, reactive maintenance, and inspection/testing Sound understanding of Health & Safety legislation and best practice Strong organisational, communication, and team collaboration skills Desirable City & Guilds 2360 Part 3 (or equivalent) HV Authorised Person status or experience working under Permit to Work systems Experience within critical environments (e.g., multi-site portfolios, banking, data centres) Familiarity with Building Management Systems (BMS) Working knowledge of UPS systems, emergency power infrastructure, and standby generation PASMA and/or IPAF certification Strong IT literacy, including MS Office and CAFM/PPM platforms Previous supervisory experience or clear ambition to progress into leadership roles Working Hours Based on a defined shift pattern aligned to site operational requirements Flexibility required for shift cover, emergency call-outs, and overtime where necessary All working hours and overtime arrangements comply with the Working Time Directive This role is ideal for a technically strong Electrical Engineer ready to step into a developing leadership position within a professional, safety-led engineering environment.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. We are currently recruiting for a Duty Manager to join our award winning Front Office teamat the Sheraton Grand Hotel & Spa. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar. Essential Functions Ensure that we create memorable experiences for our guests Supervise the daytime Front Desk and assign specific tasks to manage the overall hotel operation. Handle guest complaints/requests and follow up with guests who have had issues and administer the GuestVoice portal. Liaise with other key departments such as Housekeeping, F&B, and Events and assist with tasks and requests in their absence when needed Build strong relationships with all guests and internal customers Manage and organize group arrivals and departures Allocation and welcome of all VIPs and guests with special requests Look after guest arrival- and departure experience Assist in training new staff members, coach them and monitor their performance Ensure the desk is covered at all times, allocating meal breaks sensibly Full awareness of current daily status of Hotel Communication and recording of complaints Thoroughly conversant with all room types, décor and outlook Assist with room, One Spa, and One Square restaurant bookings as well as Gift voucher requests and maintain third party extranet platforms Ensure all billing instructions are actioned accordingly Follow Health and Safety procedures; point of contact for emergency situations Ensure all internal and external phones calls are responded to and followed up on Look after In Room Dining orders Prepare documentation for daily business Assist with Concierge requests and ensure public areas are well maintained and looked after Take over project and assist the FOM with project management and carry out any other duties as required Cover Night Manager position in their absence when required. Evening and weekend work is a requirement of this role. Requirements: We are looking for someone who is energetic and self-motivated with a "can do" attitude and who is ready to take the next step on your career path. Ideally you will have at least two years of experience within the Front Office department within a 5 star environment, with supervisory experience preferred. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as: High school diploma required, additional hospitality training preferred. Extensive knowledge of Internet/MS Office applications and related IT preferred. Extensive knowledge of the Opera PMS Marriott experience is a distinct advantage Lead and support the team To project a pleasant and positive professional image to all contacts at all times Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times. Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit Excellent command of English language (verbal and written) You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brand culture. So why work for the world's largest hospitality company? A competitive salary plus free meals whilst on duty. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction. 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub 50% off Spa Treatments and £50 gym membership within our One Spa! 24/7 and employee healthcare plan with access to Mental Healthcare first aiders Refer a friend to work with us and receive a £500 bonus Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Many more benefits however most importantly, we'll help you grow, and develop you as an individual At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Maintain and achieve catering budgeted targets and costs as stipulated by head chef and the management team To ensure all daily tasks are carried out to a high standard. To assist with ordering, costing, recipes and stock taking as and when required. To ensure that all casuals working under your supervision follow the standards expected within Schroders and by Elior / Lexington To ensure accurate weekly stock take is carried out and completed in the correct time scale. Ensure cleaning schedules are strictly adhered to and signed as and where required. To ensure the accurate recording of all temperature requirements are documented correctly, raising any concerns immediately To ensure all allergen information are documented correctly Report any problems that occur with regards to Health & Safety, temperatures, cleanliness and other general issues to the correct departments, bringing to the Head Chef's attention To ensure that complaints are handled quickly and efficiently and brought to the attention of the management at the earliest opportunity. To report any malfunctions of equipment to the persons responsible. To take a proactive and professional approach to the business as a whole and to actively promote Elior / Lexington to our customers and clients To adhere to all company policies and procedures To carry out any other reasonable request made by a member of management Report and take necessary action for any incident of injury, fire, theft, loss, damage and unfit food to management. Working Pattern: Monday - Friday, P redominantly between 7am -3:30pm but some flexibility is required between 7am - 5:30pm depending on business needs What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

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