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  • Front of House Supervisor
    Front of House Supervisor
    16 hours ago
    Full-time
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Office Cleaner
    Office Cleaner
    1 month ago
    £13 hourly
    Part-time
    Bromley, London

    Location: Bromley South (cleaner preferably local to this area ) Hours: 3 hours per visit Times: After 6pm Days: Thursday & Friday Job Overview We are seeking a dedicated Office Cleaner to maintain a clean and hygienic working environment within our premises. The successful candidate will be responsible for ensuring all designated areas are kept tidy, sanitary, and presentable. Experienced cleaners only. The position requires a reliable, trustworthy and detail-oriented approach to cleaning tasks. Smart appearance and good communication skills along with a good knowledge of spoken English. Duties Clean and sanitise office spaces, including desks, mopping and vacuuming floors, marks from internal glass; Cleaning male/female bathrooms/shower rooms/toilets and urinals; Empty rubbish bins and replace liners regularly; Maintain cleanliness of kitchen and break areas; Use appropriate cleaning equipment and chemicals safely and effectively; Follow health and safety guidelines to prevent accidents or contamination; Report any maintenance issues or damages observed during cleaning routines. Skills Previous experience in commercial cleaning; Strong attention to detail with a high standard of cleanliness; Ability to work independently with minimal supervision; Good organisational skills to prioritise tasks efficiently; Knowledge of safe handling of cleaning chemicals and equipment; Reliable with a professional attitude towards hygiene standards and confidentiality; Physical stamina to perform cleaning duties; This role is ideal for motivated individuals seeking a structured environment where their efforts contribute directly to the overall cleanliness and safety of the workplace.

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  • Front of House Assistant - Cove Cannon Street
    Front of House Assistant - Cove Cannon Street
    16 hours ago
    Full-time
    London

    FRONT OF HOUSE ASSISTANT – Cove Cannon Street We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Greet guests warmly and assist with check-in and check-out procedures Handle guest inquiries, requests, and basic complaints professionally Answer phone calls and manage reservations or guest information Maintain a clean, organised, and welcoming front desk area Follow hotel policies, procedures, and service standards Coordinate with housekeeping and other departments as needed Assist with administrative and front office tasks Ensure guest satisfaction at all times THE FIRE YOU CARRY Friendly, professional, and customer-focused attitude Strong communication and interpersonal skills Ability to work well as part of a team Good organisational and multitasking abilities Attention to detail and accuracy Problem-solving skills and a calm approach under pressure Basic computer and administrative skills Willingness to learn hotel systems and procedures YOUR PROVEN TRACK Previous experience in customer service or hospitality preferred Experience in a hotel front office or guest services role is an advantage Experience dealing with guests in a face-to-face environment Ability to work flexible shifts, including weekends and public holidays On-the-job training provided for entry-level candidates Experience using property management systems (PMS) is an advantage WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Front of House Receptionist
    Front of House Receptionist
    1 month ago
    £26500–£30000 yearly
    Full-time
    London

    About Us: Ortenz & Co Limited is a growing and dynamic accountancy firm committed to delivering high-quality financial and compliance services to our clients. We pride ourselves on professionalism, efficiency, and excellent client care. Role Overview: We are seeking a professional and organised Front Desk Receptionist to be the first point of contact for our firm. This role is ideal for someone who is personable, detail-oriented, and able to manage administrative and compliance-related tasks efficiently. Key Responsibilities: • Greeting clients and visitors in a professional and friendly manner, • Answering and directing incoming calls and emails, • Managing the front desk and maintaining a welcoming office environment, • Assisting with onboarding clients and handling compliance documentation (e.g. ID verification, AML checks), • Monitoring and organising client records and documentation, • Supporting the accounts team with general administrative duties, • Assisting VAT Department and Income Tax Department with MTD. Additional Responsibilities (Desirable): • Assisting with Companies House filings and basic HMRC correspondence, • Preparing engagement letters and client documentation packs, • Following up with clients for outstanding information, • Managing document portals (e.g. uploading/downloading client records), • Basic bookkeeping data entry (training can be provided) Requirements: • Previous experience in a receptionist or administrative role (preferred in an accountancy firm), • Excellent communication and interpersonal skills, • Strong organisational skills and attention to detail, • Proficiency in Microsoft Office (Word, Excel, Outlook), Bright Manager,, • Ability to handle sensitive information with discretion, • Professional appearance and manner Desirable (but not essential): • Experience within an accountancy firm, • Familiarity with compliance procedures (AML/KYC), • Knowledge of software such as QuickBooks, Xero, VT Transaction or similar What We Offer: • Friendly and supportive working environment, • Opportunity to grow within the firm, • On-the-job training and development, • Join Ortenz & Co and be part of a professional team delivering excellent service to our clients.

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    2 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Property Viewing & Client Support Driver
    Property Viewing & Client Support Driver
    2 months ago
    £14–£19 hourly
    Full-time
    London

    Job Title: Property Viewing & Client Support Driver Location: England (Multiple Locations) Job Type: Flexible / Self-Employed / Part-Time or Full-Time Pay: £14 – £19+ per hour (depending on performance and workload) About the Opportunity We are currently expanding and looking for reliable, motivated, and professional individuals to join our growing team as Property Viewing & Client Support Drivers. This is a unique opportunity to work within the property sector in a flexible, independent role that allows you to earn well while staying active and meeting new people daily. Unlike traditional 9–5 roles, this position gives you the freedom to manage your own time while still benefiting from a consistent flow of work. You will play a key role in supporting property operations across London by conducting viewings, interacting with prospective tenants, and assisting landlords with essential onboarding support. This role is ideal for individuals who are proactive, presentable, and enjoy being on the move rather than being stuck behind a desk. Whether you already have experience in property, driving, or customer service—or you are looking to enter the industry—this opportunity offers a clear and straightforward way to get started. Your Role & Responsibilities As a Property Viewing & Client Support Driver, your day-to-day responsibilities will involve travelling to various locations across London and acting as a key representative of the business. Your duties will include: • Conducting property viewings for prospective tenants in a professional and friendly manner, • Meeting clients at properties, greeting them, and ensuring they feel comfortable throughout the viewing, • Providing clear and basic information about each property, • Visiting landlords’ properties to deliver and explain starter packs, • Ensuring all appointments are attended on time and completed efficiently, • Managing your daily schedule and travel routes effectively, • Communicating updates after each visit, including feedback and outcomes, • Representing the company in a professional, reliable, and presentable manner at all times This is a fast-paced role where organisation, punctuality, and communication are essential. You will often be managing multiple viewings per day, so being able to stay on schedule and adapt when needed is key. What We’re Looking For We are seeking individuals who are dependable, self-motivated, and comfortable working independently. This role requires a balance of people skills and discipline, as you will be trusted to manage your own workload without constant supervision. To be successful in this role, you should: • Hold a full UK driving licence (essential), • Be confident driving across London and navigating different areas, • Have strong communication and interpersonal skills, • Be punctual, organised, and reliable, • Feel comfortable meeting new people on a daily basis, • Be confident working independently and managing your own time, • Have a professional and presentable appearance, • Own a smartphone with internet access for navigation and updates While having access to your own vehicle is beneficial, it is not essential. We offer company car hire options for those who require a vehicle, ensuring that lack of transport does not prevent the right candidates from applying. Previous experience in property, lettings, driving roles, or customer service is helpful but not required. We provide clear guidance and simple processes to help you get started quickly and perform confidently in your role. Why Join Us? We are building a fast-growing and opportunity-driven business where reliable individuals are rewarded with consistent work and the chance to grow. Here’s what makes this a great opportunity: Strong Earning Potential With pay ranging from £14 to £19+ per hour, your earnings are directly influenced by your availability, efficiency, and performance. The more work you take on, the more you can earn. Flexible Working Structure You have control over your schedule. Whether you are looking for full-time income or part-time flexibility, this role adapts to your lifestyle. Consistent Workflow We operate across multiple locations in London, ensuring there is always demand for viewings and client visits. Reliable drivers will benefit from steady and ongoing work. Stay Active & Independent This is not an office job. You’ll be out on the road, visiting different properties, meeting people, and staying productive throughout the day. No Experience Required We provide all the necessary guidance and support to help you understand the role quickly. If you are willing to learn and take responsibility, you can succeed here. No Micromanagement We trust our team to deliver results. You will be given clear instructions and expectations, without unnecessary pressure or constant supervision. Growth Opportunities As the company continues to expand, there will be opportunities for increased responsibility, higher earnings, and progression into more senior roles. Company Vehicle Option If you do not have access to a vehicle, we offer company car hire options to ensure you can still perform the role effectively. Is This Role Right for You? This position is ideal if you: • Enjoy being on the move and working outside of a traditional office environment, • Are confident interacting with people and providing a good customer experience, • Want flexibility in how and when you work, • Are looking for a role where your effort directly impacts your earnings, • Can be trusted to manage your own time and responsibilities It may not be suitable if you prefer a highly structured, desk-based role or require constant supervision. Application Process We are looking to onboard candidates quickly, so we have created a fast-track application process to help us identify the most suitable individuals efficiently. Serious applicants who are ready to start and meet the requirements will be prioritised.

    No experience
    Easy apply
  • Night Head Host
    Night Head Host
    2 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Assistant General Manager, as our Night Manager you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out, and everything in between. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

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