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Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Are you a proactive and friendly individual who loves helping guests? If so, we're looking for an experienced Night Front Desk Agent (Receptionist) to join our welcoming Front Office team at Vintry & Mercer Hotel! Our hotel is located in the heart of the City, within easy walking distance of Bank and Cannon Street, as well as Mansion House tube stations. To be considered for this exciting opportunity, you should have experience in a similar role, preferably gained in a hotel of similar standard. As our Front Desk Agent, you'll be a vital part of our Front Office team, helping to create a warm and welcoming environment for our guests. You'll be responsible for greeting guests upon arrival, assisting with their check in/out, and providing exceptional customer service throughout their stay. If you're a true team player with a passion for hospitality, we want to hear from you! Join our friendly team at Vintry & Mercer Hotel and help us create a memorable experience for every guest who walks through our doors.

Guest Experience Host Location: Naana Holistic – Holistic Beauty + Health Studio About Us: Naana Holistic is a sanctuary dedicated to healing and everyday beauty care. We create premium beauty and health products in the UK using small-batch, pure, organic, plant-based ingredients. Our mission is to nurture our clients’ well-being through holistic and environmentally conscious practices. Job Overview: As a Guest Experience Host at Naana Holistic, you will be the face of our studio, ensuring every guest feels welcomed, valued, and rejuvenated. You will provide exceptional customer service, facilitate a seamless experience, and embody our commitment to holistic wellness and beauty. Key Responsibilities: • Welcoming Guests: Greet visitors with warmth and professionalism, offering an exceptional first impression of our studio. • Customer Service: Address guest inquiries, provide information about our products and services, and ensure a high standard of service throughout their visit. • Appointment Management: Assist with scheduling, rescheduling, and confirming appointments, ensuring smooth operations and minimal wait times. • Product Knowledge: Demonstrate a deep understanding of our holistic products and services, offering personalized recommendations and explanations. • Environment Maintenance: Ensure the studio is clean, organized, and inviting, reflecting our brand’s commitment to purity and tranquility. • Feedback Collection: Gather and report guest feedback to help enhance our services and address any concerns promptly. • Administrative Tasks: Handle front desk operations, including managing phone calls, processing transactions, and maintaining accurate records. Qualifications: • Previous experience in a customer-facing role, preferably in the beauty or wellness industry. • Exceptional interpersonal and communication skills. • Strong organizational abilities and attention to detail. • Passion for holistic health, beauty, and organic products. • Ability to work both independently and as part of a team in a dynamic environment. • Proficiency with appointment booking systems and basic office software. Benefits: • Competitive salary and performance-based incentives. • Discounts on our range of products and services. Free treatments! • Opportunities for professional development and growth within the company. • A supportive and inclusive work environment focused on personal and professional well-being. How to Apply: Submit your resume and a cover letter detailing your relevant experience and passion for holistic beauty and health. Join us at Naana Holistic and be a part of a dedicated team committed to enhancing well-being through organic and mindful practices. We look forward to welcoming you to our community.

Overview: We are seeking a sales oriented, friendly and professional receptionist to join our team. As the first point of contact for our members and guests, the ideal candidate will have excellent customer service skills and a positive attitude. Responsibilities: - Greet and welcome members and guests with a warm and friendly manner - Answer and manage incoming calls and emails - Schedule and manage appointments for fitness classes and spa treatments - Handle membership inquiries and provide information on services and facilities - Process payments and manage the reception area - Maintain a clean and organized front desk area - Assist with administrative tasks as needed Requirements: - Previous experience in a customer service or receptionist role, preferably in a fitness or wellness environment - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to multitask and work in a fast-paced environment - Proficient in MS Office (Word, Excel, Outlook) - Knowledge of fitness and wellness industry is a plus

We are a medium sized business in the education industry, providing tuition to mostly mature students. We are looking to recruit an Administrative Assistant in our Student Engagement department, where the right candidate will contribute to the policies and procedures we work with. Key Responsibilities: ● Track student records and help the students with inquiries about their courses. ● Regularly review departmental policies to see if they are up-to-date with what is being practiced. ● Assist managers on a variety of student activities/events that support student personal development, behaviour and welfare. ● Support the team in a variety of extra-curricular and non-curricular enrichment activities that are engaging and fun, ensuring that the impact on the students is evidenced and adds value to an outstanding student experience. ● Write reports summarising data collected from student surveys and other statistics. Requirements from Candidates: ● Education up to A-Levels or equivalent. ● Intermediate grasp of Microsoft Office, such as Word, Excel, and PowerPoint. ● Availability to work on Saturdays during term period. While the position will suit any college or university graduate looking to have their first desk job, we are a diverse team welcoming any kind of candidate with merit to join us. The job is part-time, but will likely grow into a full-time position by the end of the winter semester, based on the candidate's performance and growth. For further information please feel free to contact the Student Engagement Manager or the recruiter anytime.