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Loss Adjuster – Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we’re looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role — it’s a chance to make a real difference to people’s lives when they need it most. About the Role As a Desk based Loss Adjuster, you’ll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You’ll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy — balancing cost-effective solutions with exceptional customer care. You’ll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn’t just about processing claims — it’s about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We’re Looking For * Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships * In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. * Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) * Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools * Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You’ll Bring * A passion for helping people and solving problems * A proactive, solution-focused mindset * The confidence to make decisions and stand by them * A collaborative approach and willingness to share knowledge within a team * A desire to grow your technical expertise and contribute to a high-performing team What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) * Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. To put it simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Sales, Trading and Structuring Graduate Programme? Barclays makes markets in nearly all major asset classes, providing sophisticated, timely solutions to our clients. Our Sales & Trading team works in a fast-paced, dynamic and exciting environment, quickly processing information and anticipating market trends to help clients make their next move. Over your time as an analyst, you'll develop a solid understanding of the global markets while building your communication, quantitative and analytical skills. After intensive initial training, you will start your career as a salesperson or a trader on a specific desk in one of our business areas, including: Client Capital Management, Client Strategy, Commodities, Credit, eFICC Trading, Equities, Equity Financing, Foreign Exchange, Municipals, Rates, Structuring and Securitised Products. As a Sales analyst, you'll start by supporting your colleagues before taking on your own set of clients. You may: • Analyse and develop solutions to clients' needs, • Monitor markets and formulate trade ideas, • Perform various analysis on fundamental and technical data, • Attend client meetings or calls with traders, salespeople and research colleagues As a Trading analyst, you may: • Monitor markets and generate trade ideas, • Participate in pricing products, • Help out with daily tasks such as trade reporting or P&L analysis, • Assist with managing risk of the team's trading books 1-2 year targeted, fast-track programme focused on developing specialist technical expertise. Markets at Barclays Markets is the financial barometer of world events at Barclays. So every day is different and it's a challenging, fascinating place to build a career. We help institutional investors to identify market opportunities, manage risk and generate returns for their portfolios. Our teams provide market insights, execution services and tailored risk management and financing solutions to our clients; we help them protect their capital and make the most of their assets. As one of the largest investment banks in the world, we offer a full range of products and services across every type of investment market. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop a technical skill set. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for the global markets division., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for the global markets division., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Management of the development and implementation of financial models and strategies that support in decision making in the global markets division., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Your Team Responsibilities The Head of Index Data Products role is part of our Global Index Products team and will play a key role in driving the growth of MSCI's index franchise. The role will be directly responsible for design, delivery and revenue growth of new Index-linked Data Products. In this global role, the candidate will report to the Head of Innovation. Your Key Responsibilities • Developing data products used by MSCI clients at Bank trading desks, QIS teams, Hedge Funds and other client segments by leveraging proprietary MSCI data, business intelligence tools and data visualization technology., • Ideation and incorporating of client requests for innovative data sets, that will help clients build more efficient portfolios and strategies faster., • Leveraging deep expertise and understanding of quantitative investment strategies, data sets and data sources that will bring innovation through new data use cases to clients., • Handling large data sets and understanding of systematic investment strategies and derivatives markets globally., • Working closely with our senior Index Product Leaders and Regional Heads while collaborating with other functional teams (e.g. Research, Client Coverage, Technology and Data)Your skills and experience that will help you excel, • Deep understanding of Delta One trading, Custom Basket Trading and Index rebalancing process, risk management in quantitative strategies and hedging techniques, • Deep industry experience that includes 5 - 10 years on a delta one desk or on a QIS team, building strategies or hedging risk; global experience is preferred, • Deep understanding of MSCI data used for production and for research across Index, Analytics, Sustainability and Climate, • Ability to manipulate large amounts of data and use various tools to analyze, visualize, and present results, ultimately transforming raw data into easy-to-digest actionable insights and data products that inform client's investment decision-making and will drive adoption of this data across MSCI's client base, • Strong client relationship management skills, the role will be directly interacting with senior clients and Client Coverage teams globally, • Ability to communicate complex concepts and work to translate quantitative data product ideas into specifications for Technology and Data teams, • Understanding of the financial industry ecosystem, business drivers logic and commitment to organizational objectives, • Presentation and communication skills, strong collaboration skills across functions and seniority in a global team setting, • Passion for data and highly analytical mindset; ability to translate data into informative visuals while also being able to draw meaningful conclusions., • Creative, self-motivated problem-solver who proactively identifies and implements innovative ideas. About MSCI What we offer you • Salary range: $250,000 - $300,000/ year plus eligible for annual bonus, • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing., • Flexible working arrangements, advanced technology, and collaborative workspaces., • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results., • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients., • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development., • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Product Management Design, manage and launch products that will help bring greater transparency to the world's financial markets. Find out more... Index Set the benchmarks for our industry How will you deepen the world's understanding of global markets? By combining deep knowledge and a systematic and well-defined methodology, you could help develop and construct the indexes that provide data and timely insights in an ever-changing world. Find out more... Quotes from Miguel Castillo, Ivonne Deschamps, Joey Vallejo

We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. A

Ready to drive real change in LNG trading operations?. You’ll lead conversations between business and tech, help drive new feature rollouts, and make sure what’s delivered actually works for the people using it. This is a rare chance to join a rapidly expanding LNG trading desk within on

Your Team Responsibilities MSCI is hiring four experienced Go-to-Market (GTM) Learning Specialists, each aligned to one of our Key Product Lines Initially: Index, Sustainability and Climate, Private Assets, and Analytics. This is a critical role for commercially minded individuals who will translate complex product and market insights into high-impact learning experiences that drive revenue, improve client engagement, and accelerate time-to-productivity. The GTM Learning Specialist sits at the intersection of sales strategy, product innovation, and client impact, coordinating and delivering training that equips our commercial teams to sell with clarity and confidence. This role will also work in alignment with the Client Learning Lead to ensure all relevant learning solutions can also be shared with our relevant clients via Client Learning@MSCI. Each role will begin with an initial deep focus on our product lines, with a clear evolution toward client segment-focus that supports MSCI's shift to segment-led growth. Your Key Responsibilities Product and Go to Market Fluency • Design and deliver scalable learning experiences that build fluency in MSCI's products, use cases, and client outcomes to scale client conversations, • Equip sales and client-facing teams with the knowledge and skills to accelerate adoption and drive retention of segment specific uses cases for our products and solutions, • Lead all new product training launches and segment expansion training, • Lead the firmwide education of segment and product learning, • Act as a strategic partner to Product, Research, Marketing, and Client Coverage to ensure training reflects GTM priorities and is deployed at pace, • Align internal learning programs with external client education to support better conversations and faster time-to-value, • Move away from ad hoc, side-of-desk efforts and build sustainable, repeatable enablement infrastructure, • Be a catalyst in the acceleration of time-to-productivity for new hires and upskill current employees to improve win rates, sales performance and recurring net new revenue., • Drive adoption of solution and sales methodologies that strengthen alignment between client needs and product delivery, • Improve broader solutions and deal performance through better commercial understanding of client segments and product use casesYour skills and experience that will help you excel What You Bring • 7+ years in client-facing roles in investment, asset management, or financial services-essential, • Proven experience in sales enablement, product training with commercial accountability, • Strong ability to translate complex product and market information into engaging, outcome-focused learning, • Deep understanding of the institutional sales cycle, client segmentation, and buying behaviors, • High comfort partnering with stakeholders across Product, Research, Marketing, and Client Coverage, • Experience delivering training across matrixed, global organizations, • Familiarity with sales enablement tools and platforms (e.g., Highspot, Salesforce, LMS systems), • Certification in learning design or coaching (e.g., ATD, CIPD)About MSCI What we offer you • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing., • Flexible working arrangements, advanced technology, and collaborative workspaces., • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results., • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients., • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development., • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Human Resources Source and develop the talent that helps us bring greater confidence to the world's financial markets. Find out more... Index Set the benchmarks for our industry How will you deepen the world's understanding of global markets? By combining deep knowledge and a systematic and well-defined methodology, you could help develop and construct the indexes that provide data and timely insights in an ever-changing world. Find out more... Benefits MSCI is committed to providing a competitive benefit package to you and, where applicable, your family. You are entitled to an extensive range of core benefits along with a range of additional benefits. Core benefits: • Private medical insurance, • Private dental insurance, • Private GP service, • Medical screening, • Life Assurance, • Long-term disability benefit, • Accident Insurance, • Critical Illness Cover, • Cycle Scheme, • Personal travel insurance, • Will Writing, • Independent Financial Advice, • Eye Test Reimbursement, • Season Ticket loan Development opportunities Guided by your manager, our learning and development opportunities empower you to perform at your best, make an impact and shape your career. Career paths are multidirectional and we believe new and challenging experiences drive personal growth and innovation. With access to LinkedIn Learning Pro and our bespoke Learning@MSCI platform, you can easily customize and tailor your learning journey to accelerate your career. London Ninth Floor Ten Bishops Square Spitalfields London E1 6EG United Kingdom Recruitment process * Apply online First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you. * Talk to our recruiter If you look like a good match, our recruiters will arrange a chat where we'll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI. * Interview with our team If you like what you hear, and we think you have what we need, then it's time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role. Read our interview top tips . * Make your decision If you're successful, we'll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it's time for some background checks, and then we'll welcome you on board. Learn more about our onboarding experience . Go to Market Learning Specialist (Index and Segments) Job Reference: 2025-3814 Location: London Category: Human Resources Solution: Index Job Level: Vice President Job Type: Full-Time Apply now Related roles Related Articles View All

Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Service Desk Engineer£30,000 - £37,000 plus benefits including IT training and certificationsLondon, NW1. Build p

As a Deployable Operational Analyst, you will be a member of the ORBs Operational Analysis Team. This is an exciting role which provides unique opportunities for you to work embedded within British Army formation Headquarters. You will deploy on exercises/operations to lead the provision of operational analysis to support planning and decision-making with formations such as 1st (UK) Division, 3rd (UK) Division and HQ Allied Rapid Reaction Corps. Your time will be split between desk based (approximately 60% of the time) and deployed on exercise/operations with the Army (approximately 40% of the time). You will be required to meet and maintain pre-deployment training standards, which includes a requirement to pass a CODA medical once in postand maintain a basic level of fitness. You will need to have or attain Developed Vetting (DV) clearance. There will be a regular requirement to travel, including overseas, to attend training exercises and courses, therefore there is an expectation that you will be able to facilitate this. We will need you to: • Deploy on exercises and operations (including planning events), for short periods, to provide OA advice and support to Field Army decision making. This is likely to necessitate working in shift work for extended working days, operating in field conditions and working collaboratively with other analysts from both industry and across government, • Work as part of a team in support of a lead analyst. You will be able to use the full range of Land deployable OA tools and methods, • Be able to capture requirements for analytical support and provide timely responses using tools and other bespoke analytical methods. Be able to present back results in a concise, understandable way to a military stakeholder in both written and verbal briefs, • Establish and maintain suitable pre-deployment qualifications, to be ready to deploy on operations, • Represent HQ LWC when liaising with the Field Army and working in support of OA tasks, delivered by external suppliers. This may include sharing Land OA knowledge or supervising outputs, • Be able to operate common analytical methods, to cover areas such as statistical modelling, data mining, analytics, and visualisationPerson specification Essential Skills Required: • You must have a degree, preferably in a Science, Technology, Engineering and Mathematics (STEM) subject OR extensive experience in Military Operational Research., • Experience of working in a military environment and/or with a military customer., • have experience of applying Operational Analysis techniques., • Be a member of a relevant professional body (e.g. The Operational Research Society).Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Delivering at Pace, • Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: • Operational Analysis Functional Competences Knowledge and application of OR statement, • Operational Analysis Functional Competences Knowledge and application of OR statement Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service, • Highly competitive pension scheme, • Personal and professional development of skills, • Alternative working patterns for many roles, • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle., • Enhanced parental and adoption leave, • 6 days special leave per year which can be used for volunteering activities A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. At application stage you will be assessed against the following: • Personal Statement- of no more than 500 words detailing how you meet the essential skills criteria you experience in Military Operational Research or STEM qualifications., • Behaviour - Making effective decisions At interview stage you will be assessed against the following: • Behaviour - Delivering at Pace, • Behaviour - Making Effective Decisions, • Behaviour - Working Together Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Angus Main Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments EXTERNAL PACK Opens in new window (pdf, 1562kB) Candidate Information updated_ Opens in new window (docx, 31kB) ArmyTLBEVP Opens in new window (pdf, 3932kB)

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Technology and Transformation Team drives innovation, optimises our systems, and ensures smooth operations across The IN Group (TIG). We’re structured into five specialist areas: • Infrastructure – keeping our tech ecosystem strong and reliable., • Information Security – ensuring our security measures are always effective., • Service Delivery – running the Service Desk and resolving IT support issues., • Product Development – optimising and enhancing our product pipeline. Role Impact - Maternity cover 12 month FTC As a Junior Project Manager, you’ll play a key supporting role in delivering IT and technology-driven projects that enhance our operations and improve processes across the business. You’ll assist senior Project Managers in planning, coordinating, and reporting on projects, while building your own experience in project management best practices. This role is a great opportunity for someone early in their project management career to gain exposure to transformation initiatives in a fast-paced and supportive environment. Key Responsibilities • Project Support: Assist in the planning, coordination, and tracking of projects across the group., • Documentation: Prepare and maintain project documents, action logs, and reports for stakeholders., • Stakeholder Communication: Help manage communications between project teams and business stakeholders, ensuring updates are clear and timely., • Process Mapping: Support the analysis and documentation of business processes to identify improvement opportunities., • Risk & Issue Tracking: Maintain risk and issue logs, escalating concerns where needed., • Tools & Systems: Use project management tools (e.g. MS Project, Asana, Trello) to update timelines, track tasks, and share progress., • Learning & Development: Work alongside experienced project managers to develop skills in project lifecycles, governance, and delivery. What You Need to Succeed • Some experience working in a project environment (e.g., as a coordinator, analyst, or assistant) is helpful, but not essential., • An interest in technology, systems, or business transformation., • Strong organisational skills and attention to detail., • Excellent communication and interpersonal skills., • Proficiency with Microsoft Office (Word, Excel, PowerPoint)., • Awareness of project management tools or frameworks (Agile, PRINCE2, etc.) is a bonus., • A proactive, adaptable, and collaborative approach to work. Why Join Us? At The IN Group, you’ll gain exposure to a wide range of technology and transformation projects, learning directly from experienced project and programme managers. This role is designed to give you the foundation to grow into a full Project Manager role within our business.

I am working with a London based Oil Trading business to recruit a Trading Desk Support Analyst. This is a fabulous role with loads of opportunity that will suit a very numerate graduate who has 1-3 years relevant experience working as an Oil Analyst. You will be closely interacting with the Traders, Operations, Risk and Finance teams providing you with the opportunity to learn what drives the Risk, Profit & Loss of an Oil Trading desk. The primary purpose is to assist the Desk in the accurate capture and reporting of existing deals, calculation and monitoring of the Desks Profit & Loss (P&L). This role requires strong analytical and Excel skills, a proactive approach to engaging others to help solve problems, and the ability to work efficiently under pressure. It really is essential to have a strong, numerate degree along with relevant experience on an Oil Trading desk.

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence. Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. Powered by Dynamic Risk Intelligence, SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by global leaders like HSBC, Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space. Why GRC and SureCloud? The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged. · We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we work together, how we support each other, and how we drive success for our customers. The Opportunity This is a pivotal stategic position, accountable for unifying our go-to-market functions across the entire revenue lifecycle. You will own and continuously optimise our commercial infrastructure and customer journey to drive improvements in pipeline conversion, forecast accuracy, and sales productivity. By leveraging customer success insights, particularly around retention and product usage, you’ll help shape a data-driven approach to sustainable growth. This role is central to scaling SureCloud’s growth engine in a high-autonomy, high-accountability environment. Key Responsibilities Strategy & Planning · Own the end-to-end Revenue Operations strategy across Sales, SDR, Channel, Marketing, and Customer Success · Leverage key customer success metrics such as Net Revenue Retention (NRR) and Customer Health Scores to inform strategic decisions and identify growth opportunities. · Drive initiatives to improve product adoption, expansion, reduce churn, and accelerate Time-to-Value (TTV) across the customer journey. · Track product usage and engagement data to identify at-risk customers, accelerate expansion opportunities, and inform GTM strategies. · Partner with Customer Success and Product to ensure adoption and retention of the Foundations product and other entry-level tiers · Partner with Sales, Marketing, Success and Finance to lead quarterly and annual planning, including segmentation, territory mapping, quota setting, and capacity modelling. · Define and refine GTM operating rhythms (lead flow, handoffs, lifecycle stages, SLAs), ensuring full alignment within HubSpot. Systems & Enablement · Serve as the GTM HubSpot system owner responsible for structure, automation, data hygiene, pipeline configuration, lifecycle tracking, and reporting. · Lead the integration and optimisation of our GTM tool stack: Gong, LinkedIn Sales Navigator, Lusha, LeadIQ and Gong Forecasting · Define ownership of data architecture, quality, and insights across HubSpot and other tools. · Streamline sales workflows, improve CRM usability, and drive adoption through training, enablement, and documentation. Forecasting & Analytics · Build accurate, insight-driven dashboards and reports across the full revenue funnel from MQL -> SAL -> Close within HubSpot and complementary tools. · Own forecasting processes; establish regular cadence and clear accountability for Sales. · Deliver actionable board and commercial insights to CRO, CMO and Exec team to inform decisions on pipeline health, campaign effectiveness, and go-to-market performance. Deal Support & Commercial Governance · Operate a light-touch deal desk function to support pricing approvals, commercial compliance, and margin governance. · Support go-to-market readiness for new product launches and pricing changes, ensuring HubSpot reflects the latest structure and workflows. · Champion a data-first culture and continuously improve how GTM teams operate, measure success, and collaborate. What We’re Looking For Experience · Deep, hands-on experience with HubSpot in a B2B SaaS environment ideally as the owner/admin responsible for system design and GTM execution. · 10+ years overall in Revenue, Sales, or Commercial Operations. · Subject matter expert in MEDDIC and Revenue Architecture (is a plus) · Strong familiarity with the latest GTM tools, adoption and integration · Proven success in scaling RevOps in a fast-paced SaaS or software business. · Experience supporting various GTM motions including complex sales cycles (mid-market and enterprise), and partner-led sales motions. Technical Skills · HubSpot CRM: advanced knowledge of reporting, workflows, lifecycle stages, custom properties, deal management, sequences, and campaign tracking. · Gong: used for deal intelligence, call coaching, and forecasting. · Lusha, LeadIQ & LinkedIn Sales Navigator: for enrichment, segmentation, and outbound enablement. · Familiarity with forecasting tools like Clari, Ebsta, or Gong Forecasting. · Advanced Excel/Google Sheets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a plus. Personal Attributes · Structured thinker with a bias for execution. · Strong communicator with experience influencing senior stakeholders. · Commercially curious comfortable rolling up your sleeves to solve process problems and extract meaningful insights. Why Work With Us? Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best. Key Employee Benefits Include: · Perkbox membership · Training opportunities · Private healthcare · Life insurance · Travel opportunities · Cycle to work scheme · Tech scheme · Pension scheme · Recruitment referral bonus · Eyecare vouchers & contribution towards subscriptions · Internal recognition scheme with an opportunity to win vouchers · Birthday leave · Long Service Recognition & Rewards

Having recently celebrated their 20th anniversary, this full-service West End law firm is entering their next phase of strategic growth and are seeking a Corporate Partner. This firm has a global client base with a busy desk of work for you to hit the ground running. 60% of their corporate transactions have a cross-border element. They represent medium sized corporates and large family offices on the full range of corporate matters. Their clients include banks, finance houses and HNWIs. Typically, they work on deals between £5-£30m, though have worked on a £100m deal. You’ll be taking over a close-knit team. This means you’ll lead transactions and have lots of client contact. You’ll work closely with the firm’s real estate, banking and employment departments, all of which help compliment their corporate practice. You can shape the future direction of the team. This means helping with recruitment, delegating work and supervising juniors. There will be lots of variety - M&A, joint ventures, private equity, venture capital, de-mergers and corporate governance matters. Ideal if you don’t want to be too specialised and maintain a broad corporate practice. As a firm that pride themselves on a quality, Partner-led service, you won’t be nailed to your desk churning out documents. You will attend networking events, seminars and contribute to business development. The firm has a flat hierarchy with an open-door policy. You’ll have junior resource and secretarial support to help you in running and deals, so you can concentrate on the complex matters. Hybrid working as standard. What you’ll need • 8 PQE + Corporate Solicitor., • Qualified as a Solicitor in England & Wales., • Experience gained in private practice. Interested in finding out more? • If you don’t, just call or WhatsApp George on 07858 876 787 for an informal chat., • Everyone will get a response the week commencing 22nd September.

Service Desk Coordinator London IT Support Firm £35,000 to £45,000 (dep exp) IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are logged, tracked, and resolved efficiently. Key Responsibilities • Act as the first point of contact for all incoming support queries, • Log and monitor helpdesk requests using the internal ticketing system, • Assign and escalate issues where necessary, ensuring timely resolution, • Liaise with internal teams and service providers to follow up on outstanding jobs, • Keep users informed with clear, timely updates throughout the process, • Maintain accurate records of all service requests and interventions, • Previous experience in a helpdesk, service desk, or administration role, • Confident communicator with strong organisational skills, • Able to juggle multiple tasks and prioritise effectively under pressure, • Comfortable using ticketing or CRM systems You’ll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role offers a competitive salary and the chance to grow within a reputable London-based company operating at the centre of its sector

French Resources has been selected to work with Momentum, partner of Eurostar, to recruit an IT Help Desk Support Engineer, ideally French speaking. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. ROLE of the IT Help Desk Sup

IT Support, Help Desk, or Desktop Support. This is a hybrid role combining Tier 1 Help Desk responsibilities with light Hosting/Infrastructure administration duties, supporting minimal on-prem infrastructure. Experience managing and monitoring help desk tickets; hardware firmware and driver checks;

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Monitor system performance and security. We back our confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.

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Fully remote helpdesk technical support position.

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Handle phone and email inquiries with empathy and professionalism, finding the balance between efficiency and exceptional customer care. Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works

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Ambient Support, a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health needs and people with learning disabilities. Providing social and emotional support, either at home and/or in their local community. Support wi

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