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Join our team as a vital member of our packaging crew, ensuring our premium blends are expertly assembled and ready to delight our customers. We're seeking a vibrant and energetic individual to join our small packing team at our office in Angel. Conveniently located just 2 minutes from Angel station, our new office space is buzzing with opportunity. As part of our team, you'll play a crucial role in packing customer orders of our adaptogenic coffee and accessories. This full-time position operates on a shift-based schedule, covering Monday through Sunday. We're looking for a team player who brings enthusiasm to the role and has a genuine interest in health and wellbeing. If you're ready to be part of an exciting journey and contribute to our mission, we'd love to hear from you!

We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable

Job Overview Grozeo is revolutionizing the retail ecosystem by offering retailers a free, turnkey eCommerce platform and ecosystem to establish their online presence in under a minute. As a Field Sales Officer, you will play a pivotal role in onboarding and activating at least 100 retailers per month, helping them harness the benefits of our innovative e-commerce platform. Your success will directly influence your earnings, with performance bonuses and upsell opportunities available. - Immediate start, but the first week is a trial - Unlimited earning potential with base pay Key Responsibilities - Retailer Onboarding: Sign up and activate at least 100 retailers monthly. (If it is less than 60, employment will be terminated) Activation includes: - Ensuring retailers complete their free sign-up - Assisting OR ENSURING they set up their main details on the website (like account details, adding an order picker, a few products, etc, so it is functioning) - Guiding them through two first orders (conduct test orders) to be placed and delivered to activate their business. (This shows they are genuine signups) Relationship Management: Build and maintain strong relationships with onboarded retailers. Provide continuous support to help them grow their business using Grozeo. Performance Monitoring: Monitor the performance of your onboarded retailers, as their success directly impacts your bonuses. Upselling Opportunities: Identify and pursue upsell opportunities to help retailers scale their operations, further increasing your income. Market Focus: Target retailers from various industries, including grocery stores, homeware shops, specialty stores, takeaways, restaurants, corner shops, tech shops, and online sellers. Requirements - Proven Sales Expertise : As part of testing the fit from both sides, You will be asked to work one week on probation basis, with £100 base salary + travel expenses + lunch + incentives based on results achieved. Once passed, you will be issued full time contract. - Target-Driven: Comfortable working in a fast-paced, target-driven environment. - Relationship Skills: Strong ability to build rapport and maintain long-term client relationships. - Adaptability: Quick learner with the ability to educate retailers about the platform and its benefits. - Tech-Savvy: Familiarity with eCommerce platforms is a plus. Compensation and Benefits - Base payment of £1000 + unlimited incentives (average monthly salary £3000 to £5000 per month) - Performance Bonuses: Incentives based on retailer activation and their ongoing performance. - Upsell Commissions: Earn additional income through successful upselling. - Career Growth: Opportunity to grow within a fast-paced, innovative company revolutionizing retail technology. How to Apply - Send a message confirming it's a field sales role. - If you cannot achieve the set kpis, please do not apply. Join Grozeo and be part of a transformative journey to empower retailers and modernize the retail ecosystem! Note: This role is a blend of sales (field and strategic), relationship management, marketing, and technology advocacy. Ideal for self-motivated individuals passionate about sales and retail innovation.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It's an open-kitchen concept and this family-run business. Part of Maison Gigi's operations include in-office catering and the transport of food from the production site to the offices. Responsibilities: - Assisting with basic food preparation - Cleaning and sanitising all equipment, tableware and utensils - Setting up buffet & food areas in a safe and orderly manner - Maintain a clean and safe work environment. - Perform inventory checks. - Follow Food Safety and Health & Safety protocols. - Being fully knowledgeable about allergens and their handling. - Transporting food from the kitchen to the office in a safe and responsible manner. As part of the team, you will undertake various activities and represent Maison Gigi in the offices being catered, a well-spoken English as well as knowledge of the products and allergens is essential. The required skills for this position are: - Good standard of personal hygiene - Ability to work under pressure - Ability to respect deadlines - Team player - Good customer skills - Commitment to attendance at work - Commitment to working in a Food Safe, Allergen Safe, Health & - Safety focused environment The regular working hours for this position are Monday to Friday 6am to 3:30pm or equivalent, changes to the schedule can be made depending on events & holiday calendar.

Host/Receptionist – O'Ver Restaurant Are you passionate about Italian cuisine and hospitality? Do you thrive in a fast-paced, guest-focused environment? O'Ver Restaurant is looking for a dedicated Host/Receptionist with 1- 2 years of experience to join our team! With locations in London Bridge and Piccadilly Circus, and a new venue on the horizon, we are expanding and seeking someone who shares our love for exceptional service and authentic Italian dining. WHAT WE ARE LOOKING FOR: ✅ Proven experience in a similar hospitality role ✅ Excellent phone etiquette and ability to manage guest inquiries professionally ✅ Strong reservation system(Open Table) and email management skills ✅ Fluency in English (spoken and written) ✅ Outstanding interpersonal and communication skills ✅ Ability to handle guest requests with professionalism and efficiency ✅ Microsoft Office 365 proficiency (Word, Excel, PowerPoint) ✅ Capability to prepare end-of-day reports and emails ✅ Strong time management skills and ability to meet deadlines ✅ A genuine passion for hospitality and hosting WHAT YOU WILL DO: 📞 Manage incoming phone calls and guest inquiries 📩 Respond promptly to emails and reservation requests 🍽 Oversee and coordinate busy service periods with efficiency 🔄 Multitask effectively, ensuring smooth front-of-house operations BENEFITS: 💰 Competitive salary 🍷 50% discount on food & beverages post-probation 🌟 28 days of paid annual leave, including birthday leave 🥘 Complimentary staff meals 🎓 Access to training programs and internal competitions 🏆 Participation in the "Employee of the Month – O'Ver Hero" scheme 🎁 Bonus scheme based on length of service If you're ready for an exciting challenge and want to be part of a growing team, apply now! At O'Ver, we live by one motto: "EAT TO BE HAPPY!"

Dearest Potentials ! We're in search for a happy go lucky individual who has a passion for leadership. A busy burger joint to say the least, in a special heart of London, Fulham ! We're looking for a working Restaurant Manager to work alongside a serious and highly trained team. Full support from supervisors and Head Office team. For you ; Scope to grow straight to Head Office and work alongside an amazing experienced support team to the whole Brand Network. Previous management experience is vital for this role. Minimum Level 2 required. Level 2 will be mandatory in the first quarter of the role. Clear verbal and written communication skills with a proactive attitude. Full training with our Store Operation Team. Benefits: Competitive pay Bonus schemes Fun working atmosphere Free Amigos <3 If you feel like this opportunity is right for you please apply! All the best!

About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time

Chop and Chip Co is an established events and banqueting operation based across prestigious venues in London and surrounding areas. We are currently seeking a competent Chef who can work with our Head Chef and supporting staff to enhance the current team in all aspects of kitchen operations. This Chef position is predominantly based in the production kitchen in Lee in South East London, and would be required to cater on multiple locations when required. During the off-peak season, you would be required to work office hours Monday to Friday with some evenings and weekends. and then in peak season you will be required to work more evenings and weekends (this is not exclusive and there would still be opportunity to have evenings and weekends off during this period) Chop and Chip Co is a leader in our field and are seeking candidates for long term commitment who can work closely with the team and assist in refining an already successful operation. You will ideally have previous experience to a similar level with experience working within either Restaurants, Hotels or Banqueting. You should also have a current understanding of COSHH, HACCP and Food Hygiene, full Elearning will be available. Chop & Chip Co provides a space that encourages growth and development and actively promotes from within. This position is mainly Monday to Friday and comes with 33 days holiday per year This Chef position offers a salary of £30000 to £34000 per annum Job Type: Full-time

We are Computer wholesale Business with the majority of our business focused on Online Selling through Ebay, Amazon and other Ecommerce platform. We are currently seeking an Office Assistant to join our company at our barking office. Responsibilities: -The Main focus of this role is to manage online Ecommerce Store on Ebay and Facebook & other Market Place. -you will be responsible to take pictures and list it on ebay and other social media platforms. -you will be responsible to answer queries and concerns from the customers and handle returns and replacements and refunds. -you will be responsible for pickup and packing of these items which are sold on ebay and other platforms. -you will be responsible for keep the stock in place and conduct inventory check regularly. -you will be required to assist on daily day to day task of office including recveing mails, taking pictures of the products, creating database, creating ebay listings and other daily tasks. -you will be sitting in separate office and will be responsbile to look after the stock, you need to be self motivated and self accountable. -Manage day-to-day operations of our office. -Arrange and organize incoming & outgoing deliveries, including -Manage correspondence, schedules, and appointments. -Organize the office layout and ensure the availability office Supplies -Negotiate contracts and pricing with office vendors and service providers. -Update and maintain paperwork, documents, and word processing tasks. -Perform general office clerical duties and handle errands as needed. -Create, maintain, and update information in the relevant databases. Education High school diploma or associate’s degree. Technical Qualifications Experience as an office assistant or in a related field Familiarity with Ebay is Must. skills in Microsoft Office programs (basic word, Excel and PPT is a must). Personal Skills English Language: Ability to work effectively with limited supervision. Strong interpersonal and communication skills-both oral and written-. Excellent organizational skills. A self-motivated and independent thinker with a proactive approach. Ability to identify, evaluate and implement alternative solutions to problems. We are small business so there is lot of potential to learn and execute tasks independently. we are looking for someone who can do part time initially, this can be discussed during interview. we are based in barking, London, United Kingdom

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.

Office Manager job description: Manage and coordinate administrative functions, including scheduling, correspondence, and office supplies management. Oversee office facilities, ensuring a safe, clean, and well-organised workspace. Assist in budget management, including monitoring office expenditures and identifying cost-saving opportunities. Coordinate meetings, events, and travel arrangements for staff. Implement and maintain office policies and procedures to enhance operational efficiency. Liaise with IT support to ensure all office equipment and systems function effectively.

Job description Are you an organised, proactive, and driven individual with an interest in commercial property? We are a leading commercial property agency in London, specialising in warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage spaces, and we are looking for a dynamic Lettings Manager Assistant to join our team. About the Role This is a fantastic opportunity for someone who wants to gain valuable experience in the commercial property sector. As a Lettings Manager Assistant, you will support our Lettings Manager in all aspects of the leasing process, ensuring smooth day-to-day operations and excellent client service. This role will initially be part-time but has the potential to grow into a full-time position as our business continues to expand. Key Responsibilities - Assisting in managing enquiries from potential tenants and landlords. - Conducting property viewings and assisting with site visits. - Preparing and organising tenancy agreements, paperwork, and documentation. - Coordinating marketing efforts, including online listings and social media posts. - Maintaining accurate records and updating property management systems. - Liaising with contractors, tenants, and landlords to ensure properties are well-maintained. - Supporting the Lettings Manager with diary management and other administrative tasks. What We’re Looking For - A highly organised individual with strong attention to detail. - Excellent written and verbal communication skills. - Ability to multitask and work efficiently in a fast-paced environment. - A proactive attitude with a willingness to learn and grow within the company. - Familiarity with the London commercial property market is a plus, but not essential. - Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with property management software. What We Offer - A supportive and collaborative work environment. - The opportunity to develop skills and grow into a full-time role. - Insight and experience in the commercial property sector. - Competitive salary with potential for progression. Job Type: Part-time Pay: From £12.00 per hour Expected hours: 8 – 24 per week Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: London E5 9LU: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 10/02/2025 Expected start date: 10/02/2025

We are seeking to employ a experienced cleaner with a driving Licence. YOU MUST HAVE A DRIVING LICENCE FOR THIS JOB We provide your vehicle and all equipment. You will be working 3 days per week to start with the possibility to go full time as we get busier which could be soon. THIS IS NOT NIGHT WORK Your wage will start at £13.00 pounds per hour and will rise this year. You will be paid on a monthly basis and the funds will go straight into your account. You will work on a PAYE basis and we will provide you with your payslip at the end of the month. Your required tax and insurance will be deducted. We are a small company based in North London and this job will be more suited to local job seekers. We are located in comfortable offices and are a good team and we are looking to expand with friendly like minded people with great work ethics. If this is you then please apply. You will need proof of recent employment with references.

Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Secretary/Administrator Job Type: Part-Time (with potential for Full-Time) We are an established mortgage brokerage firm based in Kensington, dedicated to providing exceptional service to our clients. Our team is committed to helping individuals and families secure the best mortgage solutions tailored to their needs. Key Responsibilities: · Provide administrative support to ensure efficient operation of the office. · Answer and direct phone calls, emails, and other correspondence. · Schedule and coordinate meetings, appointments, and travel arrangements. · Prepare and distribute memos, letters, and other documents. · Maintain filing systems, both electronic and physical. · Assist in the preparation of regularly scheduled reports. · Handle sensitive information in a confidential manner. · Perform other administrative duties as assigned. Qualifications: · Proven experience as a secretary or administrative assistant. · Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular). · Excellent time management skills and the ability to prioritize work. · Attention to detail and problem-solving skills. · Strong organizational skills with the ability to multi-task. · Excellent written and verbal communication skills. · High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus. Working Hours: · Monday to Friday, 8:00 AM to 5:00 PM, with a 45-minute lunch break. How to Apply: Interested candidates are invited to submit their CV. We look forward to hearing from you!

Leading Live Music Production company, looking for a young Keen Office Admin/Accounts assistant to be based at our Willesden office. Looking to start a career in the Music Industry? We are a dynamic and innovative global music industry production company, committed to fostering creativity and supporting artists in reaching their full potential. Based in North West London we are looking for an Administration Assistant to help with the day to day running of the Office and Accounts Department. The successful candidate needs to have good organisational and IT skills, with the ability to work on their own initiative and also within a small team. Some knowledge of Word, Excel is essential and also preferably Sage Accounting Package. This role is temporary covering Maternity leave with the possibility of creating a permanent role. Responsibilities include Assist with Accounts payable & receivable tasks. Maintain accurate financial records and databases. Assist Accounts team to ensure smooth financial operations. Assisting with Banking & Credit Card Reconciliations. Speaking with clients and suppliers either on the phone or via e-mail. General Administration Duties including filing.

Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.

Wok chef - Plaza Khao Gaeng Salary - Up to £16 ph Schedule - Full Time Experience - Previous experience within a similar role Plaza Khao Gaeng are seeking a Wok chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Wok chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall. Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof. The Position We're looking for an experienced Wok Chef to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Wok Chef within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

- Resident Liaison Officer - Social Housing Planned Works - Based in Royal Borough Kensington & Chelsea - must be a resident of the Borough - Full time - Monday to Friday 8am to 4:30pm - 16 week FTC with the possibility of extension - start Mid February We're currently working with a leading main mechanical contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Kensington & Chelsea area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: - Working on planned maintenance projects - Being the main point of contact for residents during planned works; both face to face and via telephone/email - Pre-entry visits and company inductions - Proactively collect residents contact details for future communication - Visiting tenants in their homes and advising them on when and what work is being carried out - Act as the main point of contact and deal with any problems/queries that the tenant may have - Visiting properties that are being refurbished with potential tenants and advising them on completion dates Key requirements include: - Must hold CSCS card - Resident of Royal Borough of Kensington & Chelsea - Strong communication skills, both written & verbal - Experience working on a live construction site & within site operations - Knowledge of MS Word & Excel to an intermediate level You will be based in the temporary Site Office, working closely with the Site Managers & Engineers. This role may include lone office working while other employees are working elsewhere in the building. Due to the company Social Values policy, you must be based within the Royal Borough of Kensington & Chelsea to be considered for this role. If you're available to start in Mid February then Please apply online now!

Job Description - Plans work schedules, assigns tasks, delegates responsibilities and oversee the office operations that are being adequately employed to cater to the clients. - Advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical, vacancy records and carrying out necessary checks with the Home Office regarding employability. - Discuss with the accountant and submit all the invoices on time. - Conduct monthly meetings with the staff. - Promote the business to increase sales in line with sales and marketing strategy. - Deliver excellent standards of service and ensure to follow the health & safety guidelines according to the act in place. - Manage client relations and database as well as maintain high ethical relationships both internally and externally. - Report all necessary matters to the Director. Required qualifications and skills - Education - Bachelor's degree in Management (required) Skills - Excellent client service skills and leadership skills - Proficient knowledge of all Microsoft Office applications, including Word, Excel, Outlook, etc. - Resilient and able to work using own initiative - Able to work under pressure and to deadlines - Be a well-organized manager as well as a dedicated employee. - Good in time management and be an example to other staff members. Licence/Certification: Driving License (required)

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented tailor to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · To takes customers measurements and discusses required style and material. · To prepares individual or adapts stock pattern. · To examines fabrics or skins for flaws and prepares materials for cutting. · To arrange pattern on correct grain of fabric, marks position and cuts out garment parts with hand shears, electric knife or cutting machine. · To pins/tacks and fits garment on customer or dummy model and makes any necessary alterations. · To sews garment parts together by hand or machine, makes buttonholes and sews on fasteners and trimmings. · To makes alterations to finished garments according to customers requirements. · To shapes garment by pressing seams, pleats, etc Skills, experience, and qualification required for the role. · Proven experience as a tailor role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled tailor looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £25500 - £26500 depending on experience Hour: 37.5 Hours per/week

We are a Student Consultancy Firm looking for an Office Manager. The role will have responsibilities such as Operational duties, planning Work schedules, and record keeping. It will also involve assigning and checking the work of other Team members, arranging meetings with students, and helping them prepare their files as per the university's requirements. The role will also involve handling the legal aspects of the Organisation, meeting deadlines, and dealing with complaints and feedback. We are looking to hire Full-time. the position will be permanent and the salary will be based on industry standards but can be negotiated based on experience.