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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Manager, Strategy and Analytics Senior Manager, Business Analysis Location: London or Nottingham, United Kingdom (Hybrid) Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission: We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role: As a Senior Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges. In this cross-functional leadership role, you will guide teams to design, test, and deliver strategies that support our customers and their financial wellbeing. You will thrive in a collaborative environment built on mutual accountability, continuous learning, and innovation. What you’ll do: • Strategic Leadership: Shape business strategies that deliver sustainable growth, profitability, and customer value in a changing market and regulatory landscape., • Business Accountability: Maintain end-to-end management for key business segments, directly impacting the business's P+L., • People Leadership: Lead, coach, and support diverse teams while mentoring talent across the wider organisation., • Product & Pricing Strategy: Guide product-level modelling and analytics, design customer-centric lending products, and implement effective pricing strategies., • Marketing & Insights: Inform direct-to-consumer marketing strategies, leveraging customer insights to launch go-to-market plans and tech concepts., • Credit Risk Management: Enhance credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses., • Execution & Delivery: Oversee concurrent projects, define clear requirements, and sequence delivery against overarching product strategy., • Cross-Functional Partnership: Partner closely with Product, Tech, Operations, Finance, and Sales to enhance quality, service, and commercial outcomes. The skills and experience you need: • Leadership & Initiative: Proven track record of guiding project teams, mentoring junior colleagues, or leading cross-functional workstreams (formal line management experience is welcomed, but not required)., • Commercial & Risk Acumen: Experience shaping strategic growth, pricing, or credit risk strategies with clear commercial or P&L impact., • Stakeholder Management: Demonstrated ability to build consensus with senior leaders and guide complex, high-visibility initiatives across cross-functional teams., • Analytical Problem-Solving: Proven ability to pair conceptual thinking with quantitative rigour to solve complex business problems. Nice to Have: • Sector Expertise: Background in UK retail banking, consumer lending, credit, or management consulting with a focus on financial services or consumer lending., • Domain Knowledge: Experience in credit risk modelling, regulatory frameworks, or direct-to-consumer marketing., • Technical Aptitude: Familiarity with analytics tools and cloud environments (e.g., SQL, Python). Where and How You'll Work: • This permanent position offers hybrid flexibility based in either our London or Nottingham office., • We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days., • Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar., • Cross-Site Travel: Approximately twice monthly to foster collaboration across both office locations. What’s in it for you: We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit: • We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible., • We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business., • Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Strategy and Analytics Manager, Business Analysis Location: London or Nottingham, United Kingdom (Hybrid) Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission: We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role: As a Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges. Sitting at the intersection of strategy, data, product, and technology, you will lead key initiatives to design, test, and deliver strategies that support our customers and their financial wellbeing. You will thrive in a collaborative environment built on shared accountability, continuous learning, and innovation. What you’ll do: • Strategic Leadership: Shape business strategies that deliver sustainable growth, customer value, and commercial success in a changing market and regulatory landscape., • Analytical & Credit Strategy: Deliver product-level modelling and analytics, enhancing credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses., • Product Strategy: Design customer-centric lending products and implement effective pricing strategies., • Execution & Delivery: Sequence business intent, translate strategy into actionable technical and business requirements, and drive concurrent projects from concept to market delivery., • Cross-Functional Partnership: Partner closely with Product, Tech, Operations, Finance, and Risk teams to enhance quality, service, and commercial outcomes., • Marketing & Insights: Translate customer insights into clear go-to-market strategies, customer experience concepts, and direct-to-consumer marketing approaches., • Mentorship & Leadership Trajectory: Drive immediate impact as a senior individual contributor while mentoring peers, with opportunities to progress into direct people leadership as you scale your impact within the team. The skills and experience you need: • Professional Experience: Experience in management consulting, financial services, or a quantitative strategy/analytics role, with a track record of translating analysis into implemented business strategies., • Analytical Problem-Solving: Strong quantitative orientation with a proven ability to pair conceptual thinking with analytical rigour to solve complex, unstructured problems., • Communication & Influence: Strong written and verbal communication skills, with the ability to translate complex data into clear strategic narratives and build alignment across stakeholders., • Inclusive Leadership: Experience leading projects end-to-end, guiding cross-functional partners, fostering shared accountability, and cultivating an inclusive team environment. Nice to Have: • Technical Aptitude: Experience with SQL or Python is a plus. If you bring a willingness to learn, we will provide the tools and support to help you build these skills., • Educational Background: A degree in a quantitative/ analytical discipline (e.g., Business, Finance, Economics, Statistics, Mathematics, Engineering, Computer Science) or equivalent practical experience. Where and How You'll Work: • This permanent position offers hybrid flexibility based in either our London or Nottingham office., • We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days., • Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar., • Cross-Site Travel: Approximately twice monthly to foster collaboration across both office locations. What’s in it for you: We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit: • We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible., • We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business., • Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Customer Fulfilment About this role: We're looking for a seasoned Senior Associate Process Manager to join our Customer Fulfilment Process Management Team. You will be responsible for driving end-to-end process excellence, proactively mitigating risk, and optimising supplier performance to deliver exceptional customer outcomes. You will specialise in the management of customer communications, card issuance, and incoming mail processes, ensuring that our operations are resilient, compliant, and continuously improving. What you’ll do: Proactive Risk Management: Own the risk profile of the process, proactively managing risks across day-to-day operations and when embedding change. Design and implement robust preventative and detective controls to ensure a well-managed process environment Supplier Management: Actively manage supplier performance to ensure service continuity, operational excellence, and process stability every time. Foster strong partnerships that drive accountability and high-quality delivery Process Improvement & Root Cause Analysis: Leverage advanced process management methodologies (e.g., Lean, Six Sigma, Root Cause Analysis) to identify, prioritise, and implement impactful solutions. Don't just fix issues; get to the root cause to prevent recurrence Change Leadership: Assess the complex impacts of change initiatives early, embedding changes seamlessly into the process and ensuring stakeholders are fully aligned Stakeholder Engagement: Partner with cross-functional stakeholders—including Operations, Supplier Management, and Tech—to resolve complex process breakdowns, ensuring rapid issue resolution and sustained performance improvement Strategic Advisory: Serve as a subject matter expert and key point of contact for business projects, providing strategic guidance on process design, documentation, and operational strategy What we’re looking for: Attention to Detail: A keen attention to detail, to be able to understand key operational processes, systems and technology Strategic Prioritisation: The ability to effectively manage competing priorities, with clear communication to stakeholders Influential Collaboration & Delivery: Skilled at navigating the organisation to build consensus, secure stakeholder buy-in, and successfully drive change Strong Judgement: Ability to balance business goals with an unwavering focus on the customer Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Steward Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role Data sits at the very heart of everything we do at Capital One, and establishing a robust data foundation is a key enabler for our strategic initiatives across both the Enterprise and the UK division. With a multitude of systems capturing, storing, and processing data, our goal is to drive operations and analytics that help our customers and associates succeed. As we scale up our AI solutions, ensuring a thorough understanding of the data the UK business creates and uses is more crucial than ever. This role is essential for maintaining a well-managed business, giving decision-makers absolute confidence that their data is available and of the highest quality. We are seeking an energetic individual to bridge the gap between data and the wider business, delivering well-governed, impactful data that drives real value for our stakeholders. What You'll Do • Champion Data Governance: Act as the focal point for data governance and stewardship within the UK business, ensuring data is managed through its entire lifecycle and treated as a true corporate asset., • Support Data Owners: Manage day-to-day data activities on behalf of Accountable Executives and Senior Leaders who act as the designated ‘Data Owners’., • Enhance Data Quality: Drive actionable improvements to data quality and enrichment, focusing on the most critical data first and tracking the tangible ‘value-add’ with data consumers., • Ensure Compliance & Transparency: Maintain complete metadata, data descriptions, and lineage while ensuring data is correctly classified, protected, and compliant with GDPR and internal security protocols., • Manage Risk & Alignment: Engage with stakeholders to agree on common data definitions, whilst proactively flagging data risks or control issues to relevant risk and governance committees. The Skills and Experience You Need • Stakeholder Influence & Collaboration: Excellent communication and relationship-building skills, with a proven ability to influence across teams and drive cultural change., • Data Storytelling: Ability to translate complex data concepts into plain language, summarising information effectively and tailoring communications for diverse audiences., • Critical Thinking & Problem Solving: A natural analytical mindset with the ability to resolve complex data issues, identify trends, and take ownership of problem resolution., • Strategic Prioritisation: Ability to focus on high-value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions., • Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data-centric culture across the division. Desirable Experience • Data Frameworks: Familiarity with recognised industry data management frameworks such as DAMA or DCAM., • Data Modelling & Governance: Understanding of data governance principles, business glossaries, and how data flows via logical and physical data models., • Data Maturity Assessment: Experience evaluating data maturity and providing recommendations to align current capabilities with long-term strategic goals., • Technical Proficiency: Practical experience with SQL, particularly within Snowflake database environments., • Cloud Infrastructure: A general understanding of cloud resources, specifically AWS architectures. Where and how you'll work This is a permanent position based in our Nottinghamor London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire AML and Sanctions Compliance Program Advisory - Principal Associate Job Title: AML and Sanctions Compliance Program Advisory - Principal Associate Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role An opportunity exists for a seasoned financial crime professional to join the AML and Sanctions Compliance function. Reporting directly to the UK MLRO, this role is critical to ensuring safe business growth by designing, co-ordinating, and implementing a robust AML and Sanctions risk management programme. The successful candidate will take ownership of the end-to-end control environment, ensuring the framework is highly effective from initial onboarding through to ongoing transaction monitoring. What You'll Do Driving the AML Work Programme Build the framework: Design and implement bespoke, risk-based processes focusing heavily on Customer Due Diligence (CDD), including identifying and verifying legal entities, UBOs, Directors, and PSCs, as well as Sanctions and PEP screening, and Transaction Monitoring (TM). Keep the wheels turning: Ensure key AML projects, system implementations, and compliance reports are delivered accurately and on time. Document and define: Take ownership of writing and updating policies, procedures, and annual training so they remain practical and fit for purpose. Raise the bar: Use Quality Assurance as a coaching tool, providing actionable feedback to improve our overall SAR quality. Strengthening the Control Environment Maintain the standard: Keep AML and Sanctions requirements, as well as testing plans, strictly aligned with UK regulatory standards and JMLSG guidance. Test the defences: Execute 2nd-line assurance to catch vulnerabilities in screening or TM rules before they become regulatory breaches. Fix what’s broken: Take the lead on resolving risk events, tuning monitoring rules, and making sure audit findings are properly closed out. Build trust: Foster relationships across the business where operational stakeholders proactively reach out when a control isn’t working as intended. Look at the big picture: Dig into first line functions to ensure their frontline AML checks are comprehensive and effective. Handling Complex Escalations The final set of eyes: Provide credible challenge to first-line CDD processes, performing secondary QA checks to maintain exceptionally high compliance standards. Provide clarity: Step into complex review meetings to help untangle difficult onboarding cases, tricky PEP/Sanctions alerts, or nuanced TM triggers, guiding the business to a confident decision. The skills and experience you'll need Know the landscape: A deep, practical understanding of the UK financial crime framework, including the MLRs, JMLSG guidance, POCA, and UK/OFSI sanctions regimes. Deliver expertise: Proven experience conducting end-to-end financial crime reviews in high-volume environments, effectively bridging the gap between first-line operations and second-line compliance. Sharpen your edge: A strong appetite for continuous learning and professional development, evidenced by accredited industry qualifications (e.g., ICA, ACAMS). Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Payments & Customer Fulfilment About this role: We're looking for a Principal Associate Process Manager to join our Customer Fulfilment Process Management Team. You will be responsible for driving end-to-end process excellence, proactively mitigating risk, leading complex problem-solving initiatives and delivering significant improvements to meet business goals. You will specialise in the management of payments, customer communications, card issuance, and incoming mail processes, ensuring that our operations are resilient, compliant, and continuously improving. What you’ll do: Take ownership for the day to day management of the processes ensuring Critical to Quality (CTQs) metrics are met, issues are managed quickly and effectively and performance is regularly reported Proactively manage the risk profile of the process. Design and implement processes with robust control frameworks to ensure a well-managed process environment Advise and influence complex business changes, partnering with teams across the organisation, to ensure the customer and Operations are set up for success Leverage advanced process management methodologies (e.g., Lean, Six Sigma, Root Cause Analysis) to solve complex problems and identify cost and time efficiencies Analyse and translate data into robust business cases, which evidence the impact of opportunities, before seeing them through to fruition Lead through others, setting stretching process goals while empowering and coaching the team to develop and achieve them What we’re looking for: Experience in understanding complex operational processes, systems and technologies at pace A skilled problem solver, with experience in root cause analysis to gain insights and solve problems Have managed key strategic process redesign, process improvements or continuous improvements Strong communication skills, both written and verbal, and excellent influencing skills with the ability to operate effectively at multiple levels across the organisation A strong decision maker, with the ability to combine business experience and insights from a range of sources to make effective recommendations and influence senior stakeholders Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ganymede Solutions is seeking an experienced Health & Safety Officer for a contract role in Leicester, covering two sites about 15 minutes apart. This interim position involves owning HSE across operations, ensuring compliance and driving a strong safety culture. You will report to senior leadership, conduct inspections, risk assessments, audits, and KPI reporting, and support ISO standards. NEBOSH Diploma preferred, manufacturing background essential. #J-18808-Ljbffr

This job is with Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 14 November 2026 Reporting to the Security Operations Manager, you will help keep Global's people, visitors and property safe and secure. You will work a 12-hour shift pattern, typically 07:00-19:00 on a four days on, four days off rotation. As a Security Officer at Global, you will: • Access control and visitor management: Manage access to site for colleagues, visitors and contractors using the relevant systems, while providing a professional and welcoming first point of contact., • Site security: Protect people and property by carrying out regular patrols, responding to unauthorised access, damage or disturbances, and escalating concerns promptly., • Emergency response: Act confidently and appropriately during incidents, including evacuations, building lockdowns and disturbances, following training, procedures and relevant legislation., • CCTV and security systems: Monitor CCTV and access-control systems, support the 24/7 security helpdesk and respond to security and technology requests., • Reporting and communication: Produce clear, accurate incident reports and handovers, ensuring important information is shared with the right people at the right time., • Continuous improvement: Work positively with the wider security team to improve processes, maintain high service standards and support a safe environment for everyone. Think Big: Play an important part in protecting a busy, high-profile media and entertainment business. Own It: Use your judgement and training to respond calmly and effectively when situations arise. Keep it Simple: Provide clear guidance, accurate reporting and straightforward support to colleagues and visitors. Better Together: Work closely with colleagues, contractors and teams across Global to keep sites safe and welcoming. In your first few months, you'll have: • Built a strong understanding of site procedures, security systems and escalation routes., • Developed positive working relationships with colleagues, visitors and key stakeholders., • Confidently managed access control, patrols, CCTV monitoring and helpdesk requests., • Demonstrated clear, timely communication and consistently high-quality reporting., • SIA licences: A valid SIA Frontline Officer licence and SIA Public Space Surveillance (CCTV) licence., • Security experience: Experience of access control, CCTV monitoring, patrols and responding to security incidents., • Emergency awareness: Confidence in following emergency procedures and applying relevant legislation and guidance., • Communication and customer service: Strong interpersonal skills, with the ability to remain professional and approachable in a wide range of situations., • Digital confidence: Comfortable using Microsoft Office, security systems and in-house software to manage reports and requests., • Sound judgement: Able to make timely, informed decisions, work reliably to shift requirements and contribute positively as part of a team.

£60,000 Basic Salary | Bonus | Career Progression Monday - Friday - Day Shift We are looking for an experienced Health, Safety, Environmental and Quality (HSEQ) Manager to join a busy recycling operation. You will work closely with operational management to maintain high standards of health and safety, environmental compliance and quality. You will lead site audits, manage incidents, maintain management systems and support the development of a positive safety culture. • Lead health, safety, environmental and quality compliance across site operations., • Monitor compliance with environmental permits, legislation and company procedures., • Conduct site inspections, audits and accident or near-miss investigations., • Maintain ISO management systems, certifications and associated documentation., • Coordinate HSEQ meetings, training and improvement programmes., • Prepare reports, analyse performance and implement corrective actions., • Liaise with regulators, external auditors, customers and other stakeholders., • Manage and develop the HSEQ Officer, supporting their professional development. #J-18808-Ljbffr

Shaw healthcare (Group) Ltd in the UK is seeking a Regional Operations Director to lead a portfolio of elderly residential and nursing care services across the Leicester–Manchester corridor, with accountability for operating performance, quality and financial results. Reporting to the Chief Operating Officer, you will develop high-performing teams, drive strategic delivery, ensure regulatory compliance and deliver sustainable growth for your region while maintaining person-centred care and #J-18808-Ljbffr

Kemp Eko Talent Ltd is seeking an experienced HSEQ Manager to join a busy recycling operation. You will work with operations to uphold health and safety, environmental compliance, and quality, leading audits and incident investigations while maintaining management systems. You will coordinate trainings, drive safety culture, prepare reports, and liaise with regulators and customers. This role involves developing the HSEQ Officer and promoting continuous improvement. #J-18808-Ljbffr

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