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  • Receptionist
    Receptionist
    2 days ago
    Full-time
    London

    Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

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  • Senior Accountant | UK
    Senior Accountant | UK
    3 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... We're looking for a Senior Accountant who is excited to help scale Blank Street's accounting function with rigor, structure, and strong ownership. If you thrive in detail-heavy, execution-focused environments and take pride in keeping financial records accurate, timely, and compliant, this role is for you. You'll own core accounting workflows including month-end close, balance sheet reconciliations, and statutory reporting, while strengthening processes that support a fast-moving, growing business. You'll also partner closely with Finance, Operations, People, and external parties as a go-to resource for accounting execution, audit support, supplier queries, and process improvement. This in-person role is based in our London office and reports to the UK Finance Director. What You'll Own Manage UK statutory and group reporting (UK GAAP \& IFRS) and intercompany accounting across international entities • Prepare timely, accurate and complete monthly, quarterly and annual financial statements, • Research, calculate, and document areas of significant judgement and estimates, including emerging or complex accounting treatments, • Own intercompany journals and reconciliations between entities Collaborate on period-end close and balance sheet integrity • Perform period-end close of the general ledger, including preparation and posting of journal entries and accruals, • Reconcile balance sheet accounts and maintain supporting schedules Support day-to-day accounting operations and vendor payments • Provide operational support, including reviewing invoices and resolving vendor issues, • Oversee timely and accurate vendor and expense payment processing in line with contractual terms and internal policies and procedures Build and improve accounting policies, controls, and processes • Develop and maintain documentation for key accounting policies and procedures, including internal controls, • Proactively evaluate and implement improvements to processes and procedures Partner on tax and audit deliverables • Liaise with internal and external partners to support timely preparation of quarterly and annual tax filings (for example sales, use, property, corporate, payroll) across multiple jurisdictions, • Support annual audit and quarterly review processes with external auditors Deliver ad-hoc analysis and research • Perform ad-hoc research and analysis using information from various systems Who We're Looking For • Bachelor's degree in Accounting, Finance, or a related field., • 3+ years of accounting experience, preferably in a mix of public accounting and retail or hospitality environment in UK/Europe., • Qualification (ACA, ACCA, CIMA) preferred., • Experience with NetSuite or similar ERP system., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Ability to identify and solve problems and clearly communicate solutions., • Ability to work independently own deliverable timelines and communicate workstream issues., • Approaches work with a team mindset and understands the importance of cross-functional communication Benefits \& Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events

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  • Retail Sales Advisor
    Retail Sales Advisor
    3 days ago
    £14–£20 hourly
    Part-time
    London

    Uncapped commission. No ceiling. No excuses. We’re not looking for shop assistants. We’re looking for closers. Aromaria’s flagship on Regent Street is one of the most established premium fragrance destinations in central London. We’ve built the footfall, the brand, and the product range. What we need now are retail sales people who treat the shop floor like a sales floor. People who walk in every morning thinking about their numbers. People who measure their day in conversions, average transaction value, and commission earned, not hours worked. If you’re the person who quietly outsells everyone else on your team and wonders why you’re paid the same as the colleague who hides in the stockroom, this is your move. What you’ll actually do This role is not about waiting inside the store for customers to come to you. Regent Street has some of the highest pedestrian traffic in Europe, and your job is to convert it. That means working the door, working the pavement, and working the shop floor with equal energy. A typical day looks like: • Standing at the entrance and engaging passing traffic. Stopping people. Inviting them in. Getting them to smell something they didn’t know they wanted., • Reading every customer who walks in within seconds and adapting your approach to them., • Closing, upselling, and cross-selling. Every transaction is an opportunity to add value, not just ring up a candle., • Capturing customer details, building a personal client book, and bringing those customers back. Your repeat business is your annuity., • Knowing the product range cold so you can talk credibly about bespoke scent development, diffusion systems, and the brands and hotels we work with globally., • Hitting daily, weekly, and monthly targets. Then beating them. You’ll be selling a premium interior fragrance brand with serious commercial credibility behind it: bespoke scenting for global hotel groups, cruise lines, and luxury retail. The product sells itself to the right customer. Your job is finding them, stopping them, qualifying them quickly, and closing them confidently.

    Immediate start!
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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    4 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Public Relations Officer
    Public Relations Officer
    5 days ago
    £40000–£46000 yearly
    Full-time
    London

    About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

    Immediate start!
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  • Night Head Host
    Night Head Host
    4 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Assistant General Manager, as our Night Manager you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out, and everything in between. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

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  • Housekeeper
    Housekeeper
    30 days ago
    £14 hourly
    Full-time
    City of London, London

    💰 Salary: £14 per hour 📍 Location: Sir Devonshire Square, City of London 🕒 Working Hours: 40 hours per week (5 shifts across Monday to Sunday) Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We are now looking for a Room Attendant who brings positive energy, an eye for detail, and a genuine love for making spaces shine. What You Can Look Forward To 🟠 Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day) 🟢 Mind & body perks – Free fitness classes and a supportive environment 🟡 Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels 🔵 Feel-good moments – Paid volunteer day and regular team socials 🔴 Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe Your Role as Room Attendant Clean and reset guest rooms to the highest standard, with care and consistency Ensure all room amenities and supplies are replenished and looking their best Spot and report maintenance issues quickly to keep things running smoothly Deliver friendly, helpful service Keep our housekeeping spaces tidy and well-stocked What We Are Looking For Previous housekeeping or cleaning experience is a preferrable A strong work ethic and real pride in doing things well Comfortable with physical work – this is an active, hands-on role that keeps you moving Flexibility to work mornings, evenings, weekends, and public holidays A warm, respectful attitude towards guests and team members alike Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you. Our Hiring Journey Quick 15-minute call with People & Culture Meet our Housekeeping Manager If it feels like the right match, we will send you an offer Ready to Bring a Sparkle to our Rooms the Sircle Way? Apply now and help us create stays to remember. We are proud to be an equal opportunities employer. If you need adjustments to the process, we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

    Immediate start!
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  • Head Waiter / Waitress
    Head Waiter / Waitress
    1 month ago
    £16.5–£17 hourly
    Full-time
    London

    Join Firebird's SOHO Front of House Team as Head Waiter / Waitress! We use ancient open-fire cooking techniques to craft unique flavors and ingredient combinations inspired by the Mediterranean coast. Our kitchen team works closely with local and regional suppliers and farmers to present the freshest meat, seafood, poultry and vegetables. Wood-fired cooking with no tricks or artifice – just the best produce transformed over a custom-made open-fire grill. Curated by co-owner and sommelier Anna Dolgushina, Firebird’s wine list champions small, natural and biodynamic producers from across Europe, who work their vineyards organically, with respect to nature and soil. Bottles change frequently with juicy, vibrant and elegant varieties all being accounted for. The 55-covers space is inspired by a modern Mediterraneanin mood, whilst shadows and reflections are used to recreate memories of afternoons spent in courtyards on the continent, underneath olive trees sharing food and drink with friends. The walls are exposed brick, with wooden beams positioned overhead entwined with foliage and greenery and floor to ceiling natural fabric. The ideal candidate: • Warm, friendly, charismatic and outgoing, • Positive and open with a 'can-do' attitude, • Able to build rapport with guests, • Good undetstanding of wines, • Experienced in a similar role Extra perks: • Training & Development, • Generous staff discount, • Cycle-To-Work Scheme, • Access to our wine cellar at a cost price, • Thoughtful and delicious staff food, • Good vibes and hype If you believe you've got what it takes, then APPLY NOW!

    Immediate start!
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