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Job Title: Welcome Reception Team Leader Location: London Hours of work: Flexibility required between core hours 07:00 - 19:00 due to shift patterns as well as occasional overtime; however, core shift likely to be 08:30 - 16:30 (35-hour week) About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To manage the ground floor reception and visitor lounge and lead the team to consistently deliver a world-class visitor experience to all arriving at our international headquarters. To lead by example as the brand ambassador for the firm ensuring the highest standard of care and service to all clients, visitors and stakeholders. Main duties and responsibilities: • Responsibility for ensuring a world class service to all internal and external clients in person and via the UK switchboard., • Maintain a high-profile presence at the reception desk and within the , building strong relationships with key clients and internal customers, being the 'go to' person for all Welcome Reception services., • Understanding the firm's business as well as the various sub-tenants, teams, and services to be able to offer a knowledgeable first point of contact and direct queries onwards to the relevant team or colleague., • Anticipating the client needs helping with their requests and queries efficiently and effectively., • Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc., • Utilising questioning techniques to understand each request and provide an appropriate response and/or facilitate actions to ensure satisfactory resolution/closure., • Booking of all taxis, adhering to the travel policy and ensuring prompt service delivery to all internal clients., • Monitor and manage the housekeeping of the ground floor reception area and outside of the front of the building at all times and liaise with facilities, including cleaning and maintenance to ensure the high standards within these areas are maintained consistently and kept presentable, including furniture and artwork., • Ensure prompt liaison with the post room team for the deliveries, collections, etc. directing all couriers and messengers to the loading bay., • Vigilance for security and safety of main entrance and exit to building, promptly raising any issues to the security team and facilities management., • Adhere to strict security policies and comply with instruction given by the security team., • Liaison with cleaning, maintenance & IT/Tech departments to ensure the smooth provision of services to the ground floor reception and visitor lounge, including Auditorium space., • Intuitive and effective communication, adapting style and approach appropriately., • Pro-actively managing workload, including deadlines and time critical tasks and activities per day/week., • Organising and forward planning resources and services to ensure the smooth operation on the day., • Monitor, control and continually improve housekeeping standards, • Code, log and check invoices relating to the client services, including taxis., • Put forward ideas for improving processes, service and increasing efficiencies., • Adhere to all firm wide policies and procedures., • Be conversant with the firm's health & safety policy, emergency evacuation procedures and business resilience plans., • Support the wider Workplace team with logging and reporting Facilities/Building Related issues through the correct channels via the CAFM system. We are looking for candidates who ideally hold the following skills and experience: • At least 3 years Team Leader/Senior Receptionist level experience in a similar role., • Experience of working within a client/customer service environment for a professional services or law firm, • Experience of using a visitor management/room booking system, preferably Condeco., • Excellent IT skills to include all MS Office packages., • IOSH Managing Safely preferred - but not essential., • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BOSD

As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. This individual will take full ownership of Front Desk Team regardin

Reporting directly to the Hotel Manager, the Director of Front Office will sit on the hotels Leadership Team and oversee the strategic direction and day-to-day operations of our Front Desk, Guest Services, Below Deck, and Door & Bell teams. Were now seeking a Director of Front Office an inspiration

We are looking for an experienced Hotel Reception shift leader to assist in leading the reception team as this lovely 4-star hotel in Knightsbridge. As Reception Shift leader you will run the day-to-day shifts of the front desk team and will report into the Reception Manager ensuring guests receive

Hotel Systems Manager – International Hotel Group Location: London HQ (full-time office based) Salary: Competitive + Benefits A stylish and forward-thinking hospitality group is seeking a Hotel Systems Manager to take ownership of its property management systems and front-office processes. This individual will be responsible for ensuring the smooth operation of MEWS and Pxier platforms, providing support to hotel teams globally, and driving efficiency through system optimisation and process development. Responsibilities • Manage user maintenance in MEWS and integrated software platforms such as Pxier., • Handle configuration updates and documentation within MEWS and Pxier., • Conduct routine evaluations and streamline system setups for optimal performance., • Coordinate online training for new employees and provide ongoing user support., • Oversee MEWS case management, ensuring timely resolution of support tickets., • Provide global support for PMS-related front desk operations., • Collaborate on development projects for MEWS and Pxier, including beta and pilot testing., • Analyse work processes and develop SOPs for front office operations., • Ensure quality and consistency in operational processes, supporting local hotel teams., • Generate and distribute operational and performance reports as required., • Assist with distribution and rate loading tasks. Requirements • Previous experience managing hotel systems (ideally MEWS, Pxier, or similar PMS platforms)., • Strong technical and analytical skills, with the ability to streamline processes., • Excellent communication and training abilities to support hotel teams globally., • Detail-oriented with a focus on accuracy, compliance, and quality., • Proactive problem-solver with experience in support ticket management.

Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Qualifications: • SHIPBOARD Employment type., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency)., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Ensuring the front desk and workstations are clean according to Health & Safety guidelines, and stocked with the products and tools/equipment necessary to carry out all FaceGym services and job tasks. The main function of this role is to support the front of house and the trainers by providing cover

FOH Team Member to join the team.The Rose is the perfect spot for great drinks, delicious seasonal food and absolutely the finest pizza in South East London.A visit to our awesome beer garden is a New Cross right of passage and inside our beautiful pub is the perfect place to meet up with friends an

Ensuring the front desk and workstations are clean according to Health & Safety guidelines, and stocked with the products and tools/equipment necessary to carry out all FaceGym services and job tasks. Trainer (Esthetician) and Front of House - ,. The main function of this role is to support the fron

Ensuring the front desk and workstations are clean according to Health & Safety guidelines, and stocked with the products and tools/equipment necessary to carry out all FaceGym services and job tasks. Trainer (Esthetician) and Front of House - ,. The main function of this role is to support the fron

To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To ensure all Personal Protective Equipment is used as required when carrying out tasks To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immed

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide.We are looking for reliable and experienced 3.T Multi-Drop Del

Bank Support Worker - Lyndhurst, North Finchley.Various contracted hour shifts available (to suit your lifestyle).Flexible Additional Holiday Purchase Scheme.Full induction programme to Care Certificate Standards.Dedicated learning & development programmes.We offer Apprenticeships to those with

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Property Maintenance Administrator.We are looking for an enthusiastic and highly motivated.Property Management Team within our Lettings Department in.As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants.We offer a competitive sala

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

The Institute for Arts in Therapy & Education (IATE) is one of London’s most prestigious independent therapy training institutions, with over 30 years of standing.The organisation has recently moved to Sugar House Island, Stratford, E15, to beautiful and bespoke premises.This is a part-time ro

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team.Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses m

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Barchester are looking for an HR Project Administrator to join our People Services team.Inverness office on a needs basis.In this vital role, you will provide comprehensive administrative support across a range of key projects and initiatives, while also assisting with wider HR administration tasks.

An Exciting Opportunity Awaits You!.Are you passionate about providing excellent patient care? Are you looking for the next step in your career as a Dental Receptionist/TCO? Do you enjoy coordinating treatments with patients? If so, we have the perfect opportunity for you!.ODL Dental Clinic is a wel

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Mental Health Support Worker – UK (Flexible Working).Are you passionate about making a difference in the lives of individuals facing mental health challenges? We are seeking dedicated Mental Health Support Workers for permanent roles across various health and social care settings.Through Myn's rec

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

From greeting owners and their pets to managing appointments and administrative tasks, you’ll ensure the smooth running of our front desk and deliver a first-class client experience.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

From greeting owners and their pets to managing appointments and administrative tasks, you’ll ensure the smooth running of our front desk and deliver a first-class client experience.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Residential Support Worker – Children’s Residential Home (EBD).Greenford, London (UB6) | 💰 Up to £13.This is a rewarding opportunity to make a real difference in the lives of vulnerable children.Provide day-to-day care and support for children and young people with EBD.Promote independence,

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

We are recruiting for a Temporary Cleaner/Forklift Driver, who takes pride in their cleaning and has experience of cleaning to work in their site in Isleworth, Middlesex.We require someone to work 9am-6pm (9Hours per day), working Monday to Friday, with a 1 hour lunch break.Duties would include full

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

An exciting new Traffic Clerk opportunity at DX! All About You You will be friendly, hard-working and love the buzz of getting things done.We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.About us We are a

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

The role entails: Assisting the Letting Manager with managing all direct lettings negotiations Contributing to weekly/monthly leasing targets & full occupancy by processing efficiently all leasing applications Managing lettings enquiries by telephone/email - register applicants and book viewings Man

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Senior Support Worker (Practice Lead) Postcode: Rothwell, NN14 Pay: £13.Contract type: Full time About us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Eaton Syalon are delighted to be working exclusively on an exciting new Finance Administrator opportunity with one of our key clients.This is a permanent, full-time position based in North Nottinghamshire.We are seeking a proactive and reliable Finance Administrator to provide essential support to t

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Care Assistant- Driver with own vehicle Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.About Us Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Our new care home in Saffron Walden opens its doors in spring 2026.At Care UK's Bailey Lodge in Saffron Walden, providing the highest standard of care for residents will be at the heart of what we do.As part of our friendly team, you'll have the opportunity to develop your career and the support to

Amazon Flex delivery partner - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money fo

Your new company Established home builder working in partnership with community housing projects Your new role You will be part of a busy administration team working on building relationships, whilst updating all records.Excel - Customer Service with confident telephone manner - Dealing with queries