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OtherFront desk hotel jobs in LondonCreate job alerts
Are you a business? Hire front desk hotel candidates in London
- Conifer
Front Desk Receptionist3 days ago£13.5 hourlyFull-timeLondonConifer is a leading provider of Hospitality and Security services, partnering with some of London’s most prestigious hotels and serviced apartments. We are currently seeking a Receptionist to join our team at a hotel in Putney. Your Role: As the first point of contact for guests, you will be responsible for delivering exceptional customer service and ensuring smooth front office operations. Key Duties: • Check-in / out, • Process Payments, • Process Reservations, • Reply to guest messages / emails, • Guest relations / Conflict resolution / complaints, • Assist with luggage storage, • Resolve minor maintenance problems Benefits of Working with Conifer • Work in one location in Putney., • Friendly and supportive working environment., • Paid holidays., • Comprehensive training and development opportunities., • Requirements:, • Documented proof of eligibility to work in the UK (ID, proof of address, National Insurance Number)., • Previous experience as a Receptionist or Front Office Representative., • Strong command of the English language., • A positive attitude with a willingness to work and learn., • Knowledge of Opera System., • Experience:1 year (required) How to Apply: If you're interested in starting your career with Conifer, please apply today! • Job Type: Full-time, • Expected hours: 40 per week, • Pay: £13.50 per hour
Immediate start!Easy apply - The Lodge Hotel
Hotel Receptionist12 days ago£12.5–£13 hourlyFull-timeLondonWe are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
Immediate start!Easy apply - SMR Facilities Management
Hotel Receptionist Night Shift1 month ago£13 hourlyFull-timeLondonJob Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week
Immediate start!Easy apply - Hosco
Paid J-1 Visa Training in the USA6 days agoFull-timeLondonAbout the job PROGRAM OVERVIEW: The Fast Track J-1 Intern & Trainee Program is administered by the U.S. Department of State with the goal of allowing foreigners to come to the United States to gain exposure to U.S. culture and to train in their occupational field. Fast Track USA by Hosco, powered by ITN & Odyssey programs can last a maximum of 12 months. LOCATIONS: Explore the U.S. while developing your hospitality career in some of the most iconic destinations: • Florida – Experience world-class hospitality in Miami’s vibrant coastal scene or Orlando’s top luxury resorts., • California – Train in glamorous Los Angeles, chic Santa Monica, or the wine country of Napa Valley., • New York – Immerse yourself in the fast-paced energy of Manhattan’s five-star hotels and fine-dining landmarks., • Hawaii – Discover resort excellence on the beautiful islands of Maui or Oahu, where hospitality meets paradise., • Nevada – Learn from the best in Las Vegas, home to some of the most innovative hotels and entertainment experiences in the world., • Colorado – Gain luxury hospitality experience surrounded by the breathtaking scenery of Aspen and Vail., • And many more! Each location offers a unique cultural experience and the opportunity to work alongside industry professionals in world-renowned properties. BRANDS: Step into the realm of unparalleled hospitality excellence with our exclusive training opportunities at some of the most esteemed luxury hospitality companies in the USA. At Montage, Pendry, Marriott, Marcus, Hyatt, Accor, Four Season, The Ritz Carlton and many others, your career aspirations meet world-class mentorship and an environment designed for growth. DEPARTMENTS: F&B: Experience the Food & Beverage Department in a luxury resort environment. During the training program, you will experience most areas of the F&B department through rotations in the different outlets on property. The program is designed to give you the experience needed to excel in the hospitality industry when you return home. Culinary Arts: The Culinary Arts intern or trainee will engage in comprehensive training across diverse facets of culinary arts within a professional kitchen environment. This training provides a hands-on learning opportunity focused on cultivating culinary skills, fostering creativity, and gaining insights into kitchen operations across various culinary settings. Rooms Division: Get hands-on experience in front desk management, reservation systems, and housekeeping. Dive into the world of hotel operations, refine your skills, and contribute to exceptional guest experiences. This training is your gateway to practical learning in the hospitality industry. SALARY: • Starts from $2,500 per month, • Earn while you Learn The J-1 Intern and Trainee Programs in the United States offer compensation, providing an opportunity to earn while learning. The potential return on investment can be significant, depending on one's ability to save and manage finances effectively. Program monthly salary: 2,500-3,000 USD The stipend is paid on a bi-weekly basis. Departments: F&B kitchen, F&B service, Housekeeping, Sommelier, Bakery, F&B Management, Pastry, Room Division, Management.
No experienceEasy apply - Holiday Inn London - Kensington High Street
Housekeeping - Office Coordinator23 days agoFull-timeLondonJob overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
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