Front desk hotel jobs in London

Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

A luxury boutique hotel in Hendon (NW4) is looking for a full-time receptionist. Hotel front desk experience and good English are essential. Competitive pay and friendly working environment. 40 hours per week, salary - the National Minimum Wage+, depending on your experience.

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

We have an exciting opportunity for a charismatic Receptionist to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. What you do as a Receptionist: - You’re passionate about delivering fantastic and engaging service to all our guests - You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams - You lead, develop and motivate the Reception team to ensure the team deliver the ultimate guest experience - You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - 50% off an annual CODE membership If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

ConiferGB is a Security and Hospitality staffing provider. We’ve had the privilege to help the most amazing clients, both large and small. Please Apply only if you are living in London (United Kingdom) and if you have Reception supervisor experience in Apartments/Hotels. We are looking for enthusiastic and self motivated night receptionists with experience to join our team on FULL TIME basis . You should have excellent level of English and the ability to work under pressure and maintain a high standard. You should have at least 3 years of experience as a receptionist supervisor/ manager and experience with Opera. Documented evidence of eligibility to work in the UK, ID and proof of address will be required from candidates as part of the recruitment process. All We Ask from You: Documented evidence of eligibility to work in the UK, ID, proof of address, National Insurance Number or UTR Number References from your previous experience at Hotels in UK. Willingness to work and learn Knowledge of English (required) Reception supervisor experience at least for 2 years (preferably in 4- or 5-star hotels) Experience with Opera (required) Availability to work on weekends The Benefits of Working With Us: Flexible schedule Immediate start Working in One location Friendly working environment Excellent training and development opportunities Supportive and understanding managers Click "Apply Now" and join ConiferGB team! Job Types: Full-time Salary: £14 per hour We accept both application Employed and Self Employed Work Location: In person

Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Receptionist to join the Front of House Team. Flexible hours for this position are available/open for discussion. The additional benefits our Receptionist receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The club is closed on Sundays, Bank Holidays and throughout Christmas each year. The responsibilities of the Receptionist are: - Create a welcoming environment for our members. - Takes restaurant bookings from members and their guests. - To ensure that all guests are correctly and speedily logged and processed in the most courteous way. The Experience & Qualifications required as Receptionist are: - Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous - The working hours for this role are on a rota basis with shifts falling between Monday – Saturday. Flexible hours are available/open for discussion. If you feel that you have the experience and skills to join us as Receptionist at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.

We are looking for an outgoing and friendly Receptionist to join our Boundary team in the heart of Shoreditch. The successful candidate will be the first point of contact to our Hotel guests & Restaurant guests. We are looking for someone who is confident greeting guests, answering phone calls & emails and using reservation systems. Please note: No overnight shifts (earliest start 8am, latest finish 11pm) - some flexibility required

We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £11.75 - £12.25 per hour - Experience would be an advantage but not necessary - Training provided

A fantastic opportunity has arisen for a Receptionist to join Bocconcino Restaurant (MAYFAIR) Front of House Team on a Full Time Permanent basis. We are looking for a flexible candidate who can work any days of the week. Main Requirements: Must have experience working at a high standard level in a customer-facing role within a luxury Restaurant or Hotel Environment. Must have experience managing Open Table booking system.

About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!

About Us We are Central London based Bed & Breakfast Hotel. We have 15 Bedrooms in total and we are seeking Reception/marketing staff who can work in our hotel on either morning or afternoon shifts. (Full/Part Time) Please send us a message. Confident, Experience, Hard working and Motivated. Job Experience Experience in this Job would be a bonus Good Communication Skills. Good personality and service Service with a smile. Able to work with a Team and alone if required.

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

ConiferGB is a Security and Hospitality staffing provider. We’ve had the privilege to help the most amazing clients, both large and small. Please Apply only if you are living in London (United Kingdom) and if you have Receptionist experience in Apartments/Hotels. We are looking for enthusiastic and self motivated night receptionists with experience to join our team on FULL TIME basis . You should have excellent level of English and the ability to work under pressure and maintain a high standard. You should have at least 3 years of experience as a night receptionist and experience with Opera. Documented evidence of eligibility to work in the UK, ID and proof of address will be required from candidates as part of the recruitment process. All We Ask from You: Documented evidence of eligibility to work in the UK, ID, proof of address, National Insurance Number or UTR Number References from your previous experience at Hotels in UK. Willingness to work and learn Knowledge of English language Night Receptionist experience at least for 3 years (preferably in 4- or 5-star hotels) Experience with Opera (required) Availability to work on weekends The Benefits of Working With Us: Flexible schedule Immediate start Working in One location Friendly working environment Excellent training and development opportunities Supportive and understanding managers Click "Apply Now" and join ConiferGB team! Job Types: Full-time Salary: £13.50 per hour We accept both application Employed and Self Employed Work Location: In person

- Basic salary from £14ph to £15.50ph including tronc. - Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants

We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.

We are looking for a full-time receptionist to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. Pay rate-£14.75 per hour holidays inclusive Hotel Receptionist duties and responsibilities; Welcoming guests and checking their details against their bookings. Allocating guests to their rooms and providing keys. Answering phones from prospective customers and guests, taking messages, and delivering them. Responding to requests for help and information Preparing room bills and ensuring prompt payments. Checking guests out, taking payments and returning deposits All applicants must be eligible to live and work in the UK. Neway International Ltd is acting as an employment business.

Come and join our amazing team at Travelodge (London Central Tower Bridge) as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times” If you feel you would enjoy a Night Reception role with us here at Travelodge then please we’d love to hear from you.