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We are looking for a Receptionist to join the amazing front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging way and taking the responsibility for maintaining a high standard of guest care · You love to assure that each guest is made to feel welcomed, comfortable and is served promptly and politely during all dining experience · You are confident in handling calls, recording bookings, dealing with guests and answering their emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organisational, communication and outstanding customer service skills and a passion for creating a memorable guest experience to ensure the highest standards are consistently achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your Receptionist career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
About the job We are seeking confident Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden, London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £12.25 per hour - Experience would be an advantage but not necessary - Starting as night receptionist - Training provided
Please note: This is a temporary work placement in California, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below. Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship) Location: Santa Cruz, CA Program Duration: 12/18 months Position Overview: Join our team as a Front Desk Intern at a luxurious 5-star hotel in Santa Cruz, California. This J-1 Visa internship offers a unique opportunity for both students and working professionals to gain hands-on experience in high-end hospitality. As a Front Desk Intern, you will play an essential role in guest services, from handling check-ins and check-outs to managing reservations and addressing guest inquiries. You will work in a dynamic, fast-paced environment where you'll learn the ins and outs of luxury hotel operations and provide world-class service to a diverse range of guests. This position is ideal for anyone looking to advance their career in hospitality or gain valuable experience in a prestigious hotel setting. Key Responsibilities: - Assist with guest check-ins and check-outs in a professional and welcoming manner - Manage reservations, cancellations, and guest requests efficiently - Provide guests with information about hotel services, amenities, and local attractions - Address guest inquiries and resolve any concerns to ensure an exceptional stay - Collaborate with other hotel departments to maintain seamless guest experiences and operations Requirements: - 5+ years of related work experience or - Currently enrolled in a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date - Must have strong communication skills, fluent in English - Previous experience in customer service or hospitality is a plus - Must be adaptable, resourceful, and service-oriented Additional Information: Housing: Available Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.
We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. - Immediate Start! - Full time job - Starting with £12.25 per hour - Experience would be an advantage but not necessary - Starting as night receptionist - Training provided
PLEASE READ THE FULL JOB DESCRIPTION BEFORE APPLYING STARTING DATE-April Join our team as a serving BUTLER at a prestigious financial company in Canary Wharf and Blackfriars! This exciting temporary role offers the flexibility to work any day between Monday to Friday, starting in October. We are seeking candidates with experience in five-star hotels and fine dining, who are excellent at handling VIP clients and possess a bubbly and chatty personality. Enjoy the benefit of no weekend work and the chance to secure a permanent position. Earn a competitive salary of £17. Apply now for this amazing opportunity!
PLEASE READ THE FULL JOB DESCRIPTION BEFORE APPLYING STARTING DATE-APRIL Join our team as a serving BUTLER at a prestigious financial company in Canary Wharf and Blackfriars! This exciting temporary role offers the flexibility to work any day between Monday to Friday, starting in October. We are seeking candidates with experience in five-star hotels and fine dining, who are excellent at handling VIP clients and possess a bubbly and chatty personality. Enjoy the benefit of no weekend work and the chance to secure a permanent position. Earn a competitive salary of £17. Apply now for this amazing opportunity!
We are currently seeking a dedicated Hotel Receptionist to join our team at hotel located in Chelsea. Job Details: Location: Chelsea Hours: Receptionist - Day shifts, rota basic Salary: starting from £13.85 per hour plus holiday accrual paid weekly Requirements: ⫸ Previous hotel experience is essential. ⫸ Proficient in hotel booking systems (Opera preferred). ⫸ Flexible availability to work night shifts. ⫸ Excellent communication and customer service skills. ⫸ Ability to work independently and take responsibility for overnight operations. Benefits: ⫸ Competitive hourly rate. ⫸ Join a reputable hotel in a prime location. ⫸ Opportunity for growth and development within the company. ⫸ Friendly and supportive working environment. If you meet the above requirements, we would love to hear from you.
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
About the job Company Description We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications What we’re looking for… Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
As Front of House Team Member, you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with a variety of shifts
**Please note: This is a temporary work placement in New York, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below.** Job Title: Hospitality Intern (Paid Internship) Location: Brooklyn, NY Program Duration: 12/18 months Position Overview: Embark on a cultural exchange experience as a Hospitality Intern in Brooklyn, NY with The Wanderlust Network. This is a J-1 Visa internship designed for students seeking hands-on experience in the hospitality industry. As a Hospitality Intern/Trainee, you will be responsible for supporting front desk operations, assisting with guest services and concierge duties, and contributing to daily hotel operations. You will also be involved in event coordination and reservation management. This opportunity is ideal for those studying hospitality, tourism, or business management and seeking to enhance their customer service skills in a dynamic, international environment. Key Responsibilities: - Assist with front desk operations, guest services, and concierge functions - Support event planning and coordination for special functions - Help with guest communication, reservations, and feedback management - Gain hands-on experience in customer service, operations, and team collaboration Requirements: - 5+ years of related work experience or - Currently enrolled in at a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date. - Strong communication skills, fluent in English - Must be adaptable, resourceful, and safety-conscious Additional Information: Housing: Available via Host Company Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.
Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.