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  • Reception Manager
    Reception Manager
    2 days ago
    £46000–£50000 yearly
    Full-time
    Nine Elms, London

    At Brindisa Kitchens, we celebrate the joy of sharing food. Our restaurants showcase the very best Spanish and British produce, served with warmth, generosity and authenticity. We work closely with our suppliers to bring their stories and ethos to the table, creating welcoming dining rooms built around flavour, hospitality and connection. We are looking for an experienced and charismatic Reception Manager to lead our reception teams and ensure every guest enjoys a seamless, personalised experience. Locations: Battersea Power Station, South Kensington & Richmond Pay: £46,000–£50,000 per annum (including tronc, paid hourly depending on experience) The Role You will oversee all front desk and reservations operations, manage VIP bookings, and lead your team to deliver outstanding service. This is a hands-on role where you will set standards, inspire your team, and work closely with senior management across our sites in South Kensington, Battersea Power Station and Richmond to enhance guest experiences across our restaurants. What You’ll Do • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures, • Weekly reports or you’re the team’s performance About You • Minimum 4 years’ experience in a similar role in a fast-paced environment, • Luxury or high-profile venue experience is a strong advantage, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Charismatic and charming personality, • Impeccable presentation, excellent English, and professional approach, • Flexible, team-oriented, and resilient under pressure, • Full-time availability and eligible to work in the UK We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

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  • Dental Nurse Assistant
    Dental Nurse Assistant
    2 days ago
    £14–£15 hourly
    Full-time
    London

    Trainee Dental Nurse – No Experience Needed Job Type: Full-Time, Permanent Location: Multiple practices with excellent transport links Looking to start your career in dental nursing? Join a team that will support, train and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. Now we’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe and well-stocked, • Helping patients feel comfortable before, during and after appointments, • Managing instruments, materials and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail and more

    Immediate start!
    No experience
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  • Clinic coordinator
    Clinic coordinator
    3 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Front of House Supervisor
    Front of House Supervisor
    16 days ago
    Full-time
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Immediate start!
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  • Front Desk Coordinator
    Front Desk Coordinator
    25 days ago
    £24000 yearly
    Part-time
    London

    Date posted: 13 January 2026 Pay: £24,000.00 per year Job Description: Job title: Front Desk Coordinator Main purpose of the job: To undertake reception duties Hours: 20.5 Location: Maida Vale Position reports to: Senior Receptionist Contract: Part Time, Permanent Schedule: Monday 2.30 – 8.00 pm Wednesday 9 - 2.30 pm Thursday 2.30 – 7.00 pm Saturday 10.30 – 3.30 pm Salary: £24,000 (Pro rata) Iyengar Yoga London Iyengar Yoga London is the city’s original Iyengar yoga. We’ve been welcoming new students and experienced practitioners since B.K.S. Iyengar first opened the centre in 1984. Our vision is to share the gift of yoga in a beautiful, calm, and peaceful environment through some of the best teachers around and excellent customer service. We are looking for We are seeking an enthusiastic, reliable and dedicated receptionist with an interest in yoga and fitness. In this role, you will provide an outstanding role of customer service whilst also supporting and assisting in the studio's day to day operational requirements. Main duties • Opening the yoga studio at the start of the shift., • Checking in customers with our online system (Mind body) and welcoming them to the studio., • Assisting in/and driving sales and acting as the first point of contact for customers. Building strong relationships with customers., • Supporting the yoga teachers to ensure classes run smoothly., • Ensuring the yoga studio is always clean, presentable and organised., • Locking up the yoga studio at the end of the shift if needed, • Office administration using Microsoft programmes, working as part of a team, and independently, • Part of the role requires minor lifting and some physical work *Must have weekend availability. Alongside regular tasks, the role may include additional duties as needed to meet the operational needs of the studio and to support the wider team in delivering a consistent and positive student experience. Person Specification Qualifications 5 GCSEs at grade A – D (or equivalent). Or Bachelor's (required) Relevant experience Minimum one-year prior work experience in reception at a yoga studio. Aptitude, skills and abilities Ability to multitask Good organisational skills Good communication skills Strong computer skills Ability to keep calm in stressful situations Mind Body Online experience is essential. Flexible, professional and proactive. Personal attributes Politeness Disposition Positive attitude Benefits 2 free yoga classes Job Types: Part-time, Permanent Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    1 month ago
    £14–£15 hourly
    Full-time
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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