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About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description What you’ll do… Creating a memorable guest experience for our guests that will leave them wanting to return for more. Be the eyes and ears for the Front Office by leading by example and coaching and developing them to feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in an Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. Experience with using Micros Fidelio Opera or a similar property management system. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Room Division Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

ABOUT THE BRAND Founded in 2011 by Rannesh Jansari and Ria Pattni, Fushi is an award-winning, Ayurveda-inspired health and beauty brand on a mission to enhance women’s wellbeing – and their families – by creating ethically-made health and beauty solutions that positively impact lives. All our products are handmade in our London workshop and rooted in authenticity, sustainability, and Ayurvedic wisdom. POSITION OVERVIEW We are looking for a proactive and reliable Part-Time Cleaner to join our team to ensure that our workspaces remain clean, hygienic and welcoming each day. Based across both Unit 9 and Unit 12, you will play a vital role in upholding Fushi’s values of cleanliness, care, and continuous improvement. This is a hands-on role reporting to the Production & Warehouse Manager - Jason Tanswell, requiring attention to detail and pride in creating a clean and orderly environment for our employees. KEY RESPONSIBILITIES Office, Desk & Computer Cleaning - Clean and sanitise all desks, chairs and general working areas across Units 9 and 12 - Clean all desks and computer equipment (monitors, keyboards, mice) in the production floor and warehouse office areas - Dust and wipe down surfaces, including windowsills, partitions, light switches, and office equipment Kitchen and Break Area Maintenance - Clean and disinfect all surfaces, including worktops, cupboard handles, kettles, fridges and microwaves - Remove any expired items from fridges each Friday - Replenish kitchen supplies including cleaning cloths, sponges, and hand towels as required Bathroom Maintenance - Maintain cleanliness and hygiene of all toilets and washrooms across both units - Replenish hand towels, toilet rolls and soap dispensers - Rotate hand towels every day to ensure hygiene standards are met Bin Management and Waste Disposal - Empty all bins across offices, kitchens, bathrooms, and common areas daily - Replace bin bags and ensure proper waste segregation is followed Surface and Floor Cleaning - Mop and vacuum office floors, kitchen floors, and washroom floors daily - Disinfect high-touch surfaces using antibacterial cleaning products - Clean windows and door windows - Sweeping of the outside yard, in front of our two units Production & Warehouse Cleanliness - Clean and sanitise all desks, chairs and general working areas - Laundry Support (as required) - Support with ad hoc laundry collection tasks such as collecting towels or cloths for washing (if needed) Collaboration and Support - Work closely with the Facilities and Cleanliness Coordinator and flag any maintenance issues - Carry out any ad hoc tasks requested by the Production & Warehouse Manager - Take initiative to identify areas that require extra cleaning or tidying KEY SKILLS & ATTRIBUTES · Previous experience in a cleaning or facilities role (preferred but not essential) · A strong work ethic with the ability to work independently · Eye for detail and high standards of cleanliness · Punctual, reliable and trustworthy · Physically able to carry out cleaning duties · Friendly, cooperative and willing to support the wider team LIVING OUR VALUES IN THIS ROLE · Ownership – You take full responsibility for ensuring your areas are clean and presentable without reminders · Continuous Improvement – You actively look for ways to improve cleanliness and hygiene standards · Kindness & Humility – You treat shared spaces with respect and foster a positive working environment · Agile Mindset – You adapt to changing needs and are happy to support across other duties if require WHAT SUCCESS LOOKS LIKE Success in this role means reliably maintaining a clean, hygienic, and welcoming environment across Units 9 and 12. You are punctual, consistent, and complete tasks with care and minimal supervision. Desks, kitchens, bathrooms, and shared areas are always tidy, stocked, and ready for use. You notice and address areas needing attention, and communicate effectively with your manager. Staff feel supported, and visitors leave with a positive impression of Fushi’s cleanliness and professionalism. Your work helps promote wellbeing, productivity, and reflects Fushi’s core values each day.

About the job Citadines Islington Square London is seeking a confident part time Night Receptionist to become part of our Front Office Team. Our properties operate 24/7. Night shifts are 11pm to 7.30am. Please note this position is part time, 16 hours a week. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Night Receptionist, you will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Managing night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Night Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work £11306.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.

WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.

Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.