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  • Chef de Partie
    Chef de Partie
    2 hours ago
    £37000 yearly
    Full-time
    London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Chef de Partie to join our Upper Floors Kitchen at 5 Hertford Street. Why work with us as a Chef de Partie? • Salary of up to £37,000 per annum + discretionary service charge, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 5 day working week between Monday - Saturday, • 48 hours a week on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Maintain high standards across all aspects of food preparation and presentation, • Work with the freshest seasonal ingredients to create culinary excellence, • Play a key part in a collaborative and focused team. What are we looking for? • Passionate chefs with a love of authentic Italian cuisine who take pride in making each dish a culinary experience, • Chefs keen to contribute to a positive and productive working environment ensuring all food offering are consistent Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at 5 Hertford Street.

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  • E-Commerce Operative
    E-Commerce Operative
    21 hours ago
    £26000–£28000 yearly
    Full-time
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Cloakroom Attendant
    Cloakroom Attendant
    22 hours ago
    £12.26 hourly
    Full-time
    London

    We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives

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  • Receptionist
    Receptionist
    5 days ago
    £32000 yearly
    Full-time
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, with the opportunity to earn up to £47,000 p/a! Why work with us as a Receptionist? • Salary of up to £32,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Create a warm, professional, and welcoming first impression for all members and their guests, • Manage restaurant bookings and guest arrivals efficiently, handle phone calls and email enquires promptly and professionally, • Act as a key point of communication between members, guests, and departments, • Respond to inquiries and requests calmly while maintaining high service standards What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Confident communicator with excellent organisational skills, • Discreet, reliable, and team-oriented, with a genuine passion for customer service, • The ability to multitask and remain calm under pressure in a fast-paced environment Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.

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  • Cleaner
    Cleaner
    7 days ago
    £27000 yearly
    Full-time
    London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Night Cleaner to join our Housekeeping team at 5 Hertford Street. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Why work with us as a Night Cleaner? • Salary of £27,000 per annum + discretionary service charge, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 5 day working week between Monday - Sunday, • 42.5 hours a week on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Cleaning all areas of the club front of house and ensuring that these areas are always kept immaculate., • Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club., • Initiative and the ability to work without supervision, but as part of a team What are we looking for? • Previous experience in a similar position in a 5* hotel or luxury establishment, • Significant experience as a Porter or Housekeeper, • Professional and discreet interaction with members and guests is essential Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at 5 Hertford Street.

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  • Head Sommelier
    Head Sommelier
    5 days ago
    £48500 yearly
    Full-time
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are seeking an exceptional Head Sommelier to steward and elevate our wine department to the highest level. This role demands an individual of exceptional taste, authority, and vision—someone capable of refining a distinguished wine list while shaping its future direction. You will have ownership of the department, rigorous cellar stewardship, and the cultivation of a polished sommelier team dedicated to delivering seamless, intuitive, and discreetly exceptional service, with the opportunity to earn up to £70,000 p/a! Why work with us as a Head Sommelier? • Salary of up to £48,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: What We Are Looking For? • A minimum of 2+ years of experience as a Head/Senior Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 3 or 4 (Diploma) or CMS Certified/Advanced Sommelier preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus., • A composed and charismatic leader, distinguished by exceptional communication, assured initiative, and a calm, professional presence under pressure.

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  • Senior Chef de Partie
    Senior Chef de Partie
    41 minutes ago
    £40000 yearly
    Full-time
    London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Senior Chef de Partie to join our Upper Floors Kitchen at 5 Hertford Street. Why work with us as a Senior Chef de Partie? • Salary of up to £40,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 5 day working week between Monday - Saturday., • 48 hours a week on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Maintain high standards across all aspects of food preparation and presentation, • Work with the freshest seasonal ingredients to create culinary excellence, • Play a key part in a collaborative and focused team. What are we looking for? • Passionate chefs who take pride in making each dish a culinary experience, • Chefs keen to contribute to a positive and productive working environment ensuring all food offering are consistent, • Train, mentor and support junior chefs, setting clear standards and helping them grow. Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at 5 Hertford Street.

    Immediate start!
    Easy apply
  • Business Development Executive
    Business Development Executive
    13 days ago
    £41000–£43700 yearly
    Full-time
    London

    Business Development Executive Company: YF GSIR LTD (Yifang Franchise – Holborn) Location: 150 Grays Inn Road, London, WC1X 8AX SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview YF GSIR LTD operates the official franchise of Yifang in Holborn, London. Yifang is an internationally recognised Taiwanese bubble tea brand known for its premium ingredients, authentic fruit teas, brown sugar pearl milk, and seasonal beverages. The Business Development Executive (BDE) will play a strategic and commercially driven role in expanding the Company’s market presence, increasing revenue streams, and strengthening brand positioning within Central London and surrounding areas. The role focuses on partnership development, local market expansion, corporate sales, promotional campaigns, and brand engagement to ensure sustained commercial growth while maintaining the brand’s premium positioning. The successful candidate will be responsible for identifying growth opportunities, developing structured business strategies, building long-term partnerships, and supporting the commercial success of the Holborn franchise in a competitive hospitality and beverage market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue streams, including corporate catering, bulk orders, event partnerships, and delivery platform optimisation., • Establish and manage B2B partnerships with local offices, universities, retailers, and event organisers within the Holborn and Central London area., • Develop proposals, negotiate commercial terms, and manage partnership agreements to secure sustainable business growth., • Analyse local market trends, competitor activity, and customer behaviour to inform commercial strategies., • Support franchise expansion initiatives where applicable, including feasibility research and location analysis. Brand Development & Market Engagement • Promote Yifang’s premium Taiwanese brand identity, highlighting its use of high-quality teas, fresh fruit ingredients, and signature Brown Sugar Pearl Milk., • Plan and coordinate seasonal promotions aligned with Yifang’s limited-edition drink launches., • Build relationships with local communities, student groups, and corporate networks to increase brand visibility., • Organise in-store promotional events, sampling campaigns, and collaborative marketing initiatives. Digital & Delivery Channel Optimisation • Manage and optimise performance across online delivery platforms (e.g., Uber Eats, Deliveroo) to maximise visibility and conversion., • Coordinate digital marketing campaigns, including social media promotions and location-based advertising., • Monitor sales data, customer feedback, and performance metrics to refine commercial strategies., • Prepare analytical performance reports to support decision-making by senior management. Operational & Strategic Coordination • Work closely with store management to align promotional activities with operational capacity and stock availability., • Ensure commercial initiatives are consistent with franchise brand standards and guidelines., • Support the development of structured growth plans, revenue forecasts, and budget planning., • Contribute to improving customer retention strategies and loyalty programme initiatives. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, or a related field., • Proven experience in business development, sales, hospitality growth, or commercial strategy roles., • Strong understanding of the UK food & beverage or quick-service restaurant market., • Experience managing partnerships, corporate accounts, or local area marketing initiatives., • Analytical mindset with the ability to interpret sales data and market trends., • Excellent negotiation, presentation, and relationship-building skills., • Proactive, commercially driven, and capable of working independently in a fast-paced retail environment. Benefits • Competitive salary: £41,700 – £43,000 per annum, • 28 days’ paid annual leave (including bank holidays), • Performance-related growth opportunities, • Long-term career progression within an internationally recognised bubble tea brand, • Opportunity to contribute directly to the commercial expansion of a premium Taiwanese beverage franchise in Central London

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  • Business Sales Executive
    Business Sales Executive
    13 days ago
    £33000–£35000 yearly
    Full-time
    London

    Company Overview SOLYRA LTD is a UK-registered company established in 2025 and based in London. The company operates its own fashion jewellery brand, soliruna, focusing on the development, marketing and online retail of semi-fine and fashion jewellery. The brand primarily serves customers across the UK and Europe through its online store and also supports corporate gifting, wholesale partnerships and customised jewellery collaborations. Role Purpose We are seeking a Business Sales Executive to support the development of our B2B sales activities. The role involves managing corporate client relationships, responding to business enquiries and supporting partnership growth across the UK and European markets. Key Responsibilities • Identify and target potential corporate clients, including HR departments, event agencies and retail partners, • Manage incoming B2B enquiries and convert them into long-term partnerships, • Build and maintain strong relationships with existing clients to encourage repeat business, • Negotiate pricing, minimum order quantities, delivery schedules and contract terms, • Liaise between clients, suppliers and internal teams, • Coordinate sample approvals, packaging requirements and branding customisations, • Track sales performance, pipeline and client feedback, • Support the development of B2B marketing materials and pitch decks Requirements • Bachelor’s degree or above in Marketing, Sales, Business or a related field, • At least 1 year of relevant work experience, • Fluency in English is required; Mandarin language skills would be an advantage, • Strong communication, organisation and coordination skills, • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Detail-oriented, reliable and able to work independently

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  • VOLUNTEER for Community
    VOLUNTEER for Community
    25 days ago
    Full-time
    London

    VOLUNTEER for Community We are seeking to fill a range of volunteer Community Admin Assistant Fundraising Manager Kitchen Assistant TO APPLY YOU MUST COME INTO THE SHOP IN 124 Portland Rd London SE25 4PL. NO ONLINE APPLICATIONS POSSIBLE - YOU MUST COME TO THE SHOP.mon to fri 10.30-19.00pm technology for communities cic is a non-profit Community Interest Company (CIC). Our mission is to bridge the digital divide by providing access to innovative technological solutions that empower individuals and local organisations. We believe that technology should be accessible to everyone, and we strive to create inclusive environments where all community members can thrive. Our core activities include offering training programs, workshops, and resources that equip people with the skills they need to navigate the digital landscape effectively. In addition to educational initiatives, we collaborate with local businesses and organisations to develop tailored technological solutions that address specific community needs. This collaborative approach ensures that our projects are relevant and impactful, fostering a sense of ownership among community members. At Technology for Commnty CIC, we are committed to sustainability and social responsibility. We actively seek partnerships with other organisations that share our vision of creating a more equitable society through technology. Our team comprises passionate professionals who are dedicated to making a positive difference in the communities we serve. As we look to the future, we aim to expand our reach and enhance our offerings, continually adapting to the evolving technological landscape. We invite you to join us on this journey towards a more connected and empowered community.

    No experience
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  • Warehouse and Supply Operative
    Warehouse and Supply Operative
    29 days ago
    £32000 yearly
    Full-time
    London

    The Warehouse and Supply Operative here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to ensure consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (highly desirable), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Assisting in the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date

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  • Sales Associate
    Sales Associate
    1 month ago
    £14–£17 hourly
    Full-time
    London

    Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours Responsibilities: • Greeting customers with a warm and friendly demeanour as they enter the store, • Assisting customers in selecting desserts and providing recommendations as needed, • Processing customer orders accurately and efficiently using the point-of-sale system, • Handling cash and card transactions, and ensuring the correct change is given, • Packaging desserts neatly and securely for customers to take away, • Maintaining cleanliness and organization of the counter area Requirements: • Previous experience in a customer service or sales role is preferred but not required, • Excellent communication and interpersonal skills, • Strong attention to detail and accuracy, • Ability to work effectively in a fast-paced environment, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £13.00-£14.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

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  • Shop Floor Assistant
    Shop Floor Assistant
    2 months ago
    £10–£12.88 hourly
    Part-time
    London

    Key Responsibilities A Finchley Road NW11 Temple Fortune London based retail shop offering a wide range of household goods, children’s clothing, china, and photo frames. We focus on practical, good-quality items at great value, with new products and variety added regularly.looking for Sale Assistance Part time / Full Time • Assist customers in person, providing friendly, helpful, and knowledgeable service, • Manage online sales through Amazon, including product listings, orders, and customer messages, • Support sales activity across social media platforms (posting products, responding to enquiries, promoting offers), • Handle customer enquiries professionally via in-store, email, messaging, and online platforms, • Process orders, returns, and customer issues efficiently, • Maintain accurate product information and pricing online, • Support day-to-day shop operations, including stock awareness and general organisation Skills & Experience • Experience selling products either in retail, online, or both, • Confident using Amazon Seller platforms, • Comfortable using social media for business purposes (e.g. Instagram, Facebook, TikTok), • Strong communication and customer service skills, • Well organised, reliable, and able to multitask, • Comfortable working independently and as part of a small team, • Profession computer skills (email, online systems, order management) Desirable • Previous experience managing Amazon listings or online marketplaces, • Experience handling customer messages and reviews online, • Interest in e-commerce, online selling, or digital marketing

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  • Business Sales Executives
    Business Sales Executives
    2 months ago
    £29000–£34000 yearly
    Full-time
    London

    Company Overview The Gentlewench Ltd is a London-based private limited company established in 2018 and specialising in the retail and wholesale of clothing, footwear and curated designer lifestyle products. With a boutique presence in central London and an e-commerce platform, the company offers a carefully selected range of fashion and homeware brands that balance refined design with expressive flair. Gentlewench aims to provide exceptional shopping experiences both in-store and online, blending aesthetic creativity with commercial growth. Key Responsibilities Develop and implement sales initiatives targeting Chinese-speaking customers across digital and in-store channels, using CRM insights and tailored strategies to drive revenue and support the company’s commercial goals. Plan and manage campaigns on WeChat, Xiaohongshu, and Weibo, ensuring content and promotions engage customers, convert leads into sales, and help achieve overall commercial targets. Work with internal and external teams to optimise customer communications, analyse performance metrics, improve conversion rates, and support both short-term sales and long-term customer retention. Provide excellent customer service online and in-store, assisting purchasing decisions, resolving enquiries, processing transactions accurately, and contributing to individual and team sales targets. Support daily sales operations by managing stock, maintaining inventory records, keeping the store and back-of-house organised, and ensuring visual merchandising standards are met. What We Offer Competitive salary of £29,000–£34,000 per annum. Central London location. Supportive and collaborative working environment. Opportunity to develop sales and commercial skills. Staff discount and performance-related incentives.

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