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At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results, • Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description • Accountable for the setting, maintaining & monitoring of all legal, safety and technical aspects of sofa.com products., • Ensure knowledge of current and emerging legislation is relevant and up to date., • Ensure the relevant teams across the business have proper understanding of relevant and/or new requirements., • Drive continuous improvement across all product areas, in line with Company & QA Strategy., • Provide support to the Buying and Design team on NPD: Customer and store feedback, market data, current or emerging technical, environmental, ethical and legal issues., • Continually review range to make technical improvements where applicable, and implement standardisation of components, with a view to achieve manufacturing efficiencies and reduction of customer issues., • Work in conjunction with the buying team on the Product Approval Process to hit Critical Path Milestones and other QA requirements., • Monitor performance and returns of own products against agreed quality KPIs and effect corrective actions, negotiations and improvements., • Responsible for negotiating debits against suppliers when the claim is QA related., • Ensure Risk Assessments are conducted on all products within our own ranges ensuring that document evidence exists to provide robust due diligence., • Action and track annual flammability testing of fabrics and product components in line with current UK legislation., • Maintain a QA Reference Library and control procedure for the management and storage of all QA reference documents., • Anticipate and identify potential compliance risks and work with the labs to de-escalate and resolve the issues ahead of commercial issues. Assess the need for product recall, negotiate compensation and effectively communicate final actions to be taken with internal stakeholders at all stages., • Ensure strong relationships with testing houses to allow access to their technical knowledge and to ensure best prices., • Factory & Supplier Management, • Ensure that all suppliers achieve and practice satisfactory Sustainable and Ethical standards and behaviours and Quality Management Systems that will deliver consistently safe, legal and quality products., • Build strong relationships with suppliers, communicate specifications and provide feedback on compliance issues, returns levels and performance with recommendations for improvements to increase customer satisfaction, • Review our fabric supplier performance with the factory against KPIs. Work collaboratively within the buying and merchandising team to influence sourcing strategy. Qualifications • Knowledge of technologies relevant to furniture, home accessories and fabric (including textiles), • Ability to conduct risk assessments., • Strong knowledge of product and fabric testing., • Understanding of legislation in regard to furniture and homeware., • Understanding of Quality Management Systems and processes with an awareness of auditing principles and ethical and sustainable trading., • Degree in Technical discipline or completed vocational training relevant to furniture, homeware and/or textiles., • Process analysis, development and implementation., • Ability to take technical and commercial decisions., • Key team player., • 5 years’ experience minimum in a head office furniture QA/Product Development/ Buying environment., • Health & Safety, • Comply with the appropriate statutory regulations and department requirements relating to health, safety, welfare and working conditions, to promote a better working environment Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Closing date: 24-09-2025 Customer Team Leader Location: 10/15 Station Parade, Hornchurch, RM12 5AB Pay: £15.24 per hour including London allowance Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 2pm - 11pm including weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Closing date: 26-09-2025 Customer Team Member Location: 43-49 Tattenham Crescent, Tattenham Corner, Epsom, KT18 5NX Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience, • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members, • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together, • Support your local community – get involved in all kinds of activities and events! This job would suit people who have, • A genuine care for the needs of customers and members, • Great people skills, with the ability to build positive relationships with customers and colleagues, • A positive approach to change and problem solving, • The flexibility to work a range of different shiftsWhy Co-op?, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Full, paid training and dedicated support for your personal development and career progression, • Rotas shared three weeks in advance and accessible on your phone

Team Lead / Manager – Insurtech (Contract) Job Title: Team Lead or Manager of Insurtech (Contract) Company/Brand: LHi Group's Technology brand - Lawrence Harvey Location: London Salary: £40,000 - £60,000 p/y + Commission, Team Override + Healthcare + Equity. About Us LHi Group is an accredited Great Places to Work employer and a people-first company. We are made up of four specialist, non-competing recruitment brands with offices across the UK, Europe, and North America. Lawrence Harvey, our backbone brand, was launched in London in 2001 before expanding across Europe and the US (with our NYC office opening 10 years ago). Today, we specialise in Change, Transformation, Insurance, Salesforce & Dynamics within the contract space, with permanent teams also operating in emerging technology markets. London is home to LHi’s most experienced and internationally exposed management team, with many having built their careers with us from the ground up. We’re now looking for a people-centric Manager to partner with Associate Director Kieren Aldred, leading the growth of one of our most established and successful markets: Insurtech (Contract). You’ll be taking on a high-performing team of 3 consultants, currently billing £55k WGP with a £15k runner book, and inheriting a desk that has historically grown 4 recruiters to £10k WGP. Location – Based in St Paul’s, London Our HQ offers stunning views of St Paul’s Cathedral and sits in one of London’s busiest hubs, surrounded by top restaurants, bars, shops, and fitness studios. It’s also home to many of our million-pound billers, homegrown leaders, and even C-suite executives — a truly aspirational environment where careers and success stories are made. Key Responsibilities As Team Lead / Manager, you’ll be responsible for: • Client Engagement: Leading job briefings and advising clients on technical requirements, projects, and candidate profiles., • Team Development: Hiring, training, and mentoring recruiters to deliver on candidate sourcing, screening, and assessments., • Process Leadership: Acting as the key point of contact for hiring processes, ensuring an excellent experience for both clients and candidates., • Closing & Negotiation: Supporting and leading negotiations to secure placements, drive team revenue, and strengthen long-term client relationships., • Business Development: Growing client accounts, opening new specialist markets, and steering team activity to focus on high-value opportunities., • You’ll need to balance hands-on recruitment delivery with leadership and coaching, creating a high-performing, collaborative environment. What We’re Looking For • Loves meeting clients and candidates face-to-face (essential), • Proven success building and running a self-sustaining recruitment desk in Technology, • Strong background in agency recruitment and sales, • Desire to work in-office at our London HQ, • Self-motivated and entrepreneurial, with the ability to create and seize new opportunities, • Excellent communication, negotiation, and leadership skills, • Alignment with our ‘Good Human’ ethos – supportive, team-first, purpose-driven, • Ambition for career growth and personal development within LHi’s “We not me” culture What We Offer • £40,000 – £65,000 base (depending on experience/revenue) + lucrative commission (up to 40%) + team override, • Healthcare: Medical, Dental, and Vision, • Generous time off: 25+ PTO days, 5 sick days, 1 Volunteer Day & 2 Mental Health Days, • Equity: £200k EOT (Employee Ownership Trust) allocation after 12 months, • Lifeworks program – 24/7 mental health & wellbeing support, fitness classes, wellbeing tracker, • Extended & flexible 1.5-hour lunches, • Career development: Future Leader, Directorship, and Team training programmes, • Target incentives: lunch clubs, international trips, Rolex rewards, Millionaire & Centurions Club, promotion breakfasts & more, • Family & parental leave packages, • Community outreach & charity days, • International relocation opportunities (EU & US after 18 months), • Mind & Body days Why Join Us? If you’re ambitious, looking to build to step into management, within a high-growth environment — or frustrated by lack of direction or investment from leadership elsewhere — Lawrence Harvey offers the culture, tools, and leadership to help you succeed. We’ve been voted a Great Place to Work, and we’re committed to building a business where talent is recognised, rewarded, and empowered to thrive. Diversity & Inclusion At LHi Group, we believe diversity and inclusion are critical to our global success. We celebrate differences, foster equity, and ensure an inclusive workplace across all levels. We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds and experiences.

Closing date: 29-09-2025 Customer Team Leader Location: 179b Long Street, Easingwold, YO61 3JB Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone