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Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Assistant Front Office Manager will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hyde rockstars. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
We’re looking for a Full-Time Team Leader to help support our management team on the weekly production and packing of our healthy plant-based meal kits. The role would suit someone looking to move into their first senior/management role or seeking a change in career within a fast-growing healthy plant-based food company. Since we launched in 2020 we’ve served up over 1 million meals, been featured on BBC 1’s Dragons’ Den and we’re now one of the biggest and highest rated meal kit companies in the UK. We’ve seen significant growth in the last year and are now looking for hungry and ambitious people to join us at this exciting time in our journey. YOUR ROLE We’re looking for a highly talented Team Leader to supervise our weekly packing/depositing operations as we look to grow rapidly in 2024. You’ll be helping out in the kitchen with our depositing team, over in our warehouse with the packers & also assisting the Managers/Supervisors in running the day to day operations of the business. PAY £13 per hour HOURS 40 hours being: Wednesday | 8am-6pm Thursday | 8am -6pm Friday | 8am -6pm Saturday | 730am-1230pm Sunday | 10am – 4pm OR 4 day working week Mon-Thurs 12pm-10pm (You will be required during training/when business needs to work daytime hours) Responsibilities will include: Supervising team members (in particular depositors and packers) to ensure high quality standards and production schedules are met Onboarding and training new team members to ensure they understand our company ethos and philosophy, and that the correct packing procedures and specifications are followed Assisting with stock ordering and inventory management Working closely with other team members on a range of tasks relating to the production of our weekly meal kits as and when required e.g. picking, packing, depositing, sealing, boxing, stock control Overall supervision of the team/operations when the Production Manager / Supervisors are busy or away Ensuring staff comply with health and safety regulations and follow sanitation practices ABOUT YOU We’re looking for someone with a positive, can-do attitude who can help solve problems and drive our team and business forward. You should have some experience managing teams and ideally have some experience in a kitchen, production or warehouse environment, but most of all we are looking for someone with a great mindset and attitude who is keen to learn and grow within an exciting business. PERKS Free Lunch everyday. Our fantastic & friendly chefs cook up a storm everyday to make sure our entire team is well fed. Free food! Save money on your weekly shop. Whenever we have meal kits leftover we offer them out to our staff. You’ll have the option to try any ones you please at home and we’ll value your honest feedback on them. Free staff nights out. Christmas parties. Friday Pub drinks. Bowling. Climbing/Bouldering… We like to go out as a team and reward our employees for their hard work. We’re always open to ideas for team outings. Employee of the Month – Every month you have the chance to win a great prize for your hard work or partake in rewarding one of our lovely team for their own excellence. Career Progression – We’re a new, emerging, fast growing company in the food industry. There will be plenty of opportunities for those who are interested in progressing with us on our exciting journey!
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