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Sales Manager – Premium Events & Hospitality Salary: £40,000+ Location: London Role Purpose I am on the hunt for a driven Sales Manager to join a high-performing premium sales team, focused on delivering revenue growth across premium hospitality and membership products within a major events venue. Key Responsibilities • Deliver sales targets across premium matchday and seasonal hospitality products, with a focus on high-value memberships and experiences., • Support the Senior Sales Manager in building a high-performance culture through coaching, accountability, and recognition., • Identify and convert new B2B opportunities, targeting high-value clients and emerging markets., • Manage, coach, and develop team members to achieve individual and collective targets., • Build strong relationships with corporate clients and high-net-worth individuals using a consultative sales approach., • Present premium products confidently to senior decision-makers, articulating clear value propositions., • Develop tailored proposals based on client insights and maintain high-quality sales interactions., • Drive cross-selling across the full events and hospitality portfolio., • Manage a healthy sales pipeline, progressing opportunities from lead generation through to close., • Ensure seamless handover of client’s post-sale to delivery teams., • Contribute ideas to improve sales processes, tools, and performance., • Represent the business externally to grow network, referrals, and personal brand., • Track and report pipeline and sales performance accurately using CRM systems., • Demonstrate leadership in delivering commercial strategy and team alignment. Skills & Experience • Proven sales experience in a commercial or events-related environment., • Strong leadership and team management capability (line management experience desirable)., • Excellent negotiation, influencing, and presentation skills., • Confident communicator with the ability to engage senior stakeholders., • Target-driven, proactive, and commercially minded., • Experience with CRM systems (e.g. Salesforce) and ticketing platforms preferred., • Strong organisational skills and attention to detail. Personal Attributes • Strategic thinker with a proactive mindset., • Collaborative, relationship-focused, and team-oriented., • Resilient and thrives in a fast-paced, target-driven environment., • High standards, strong ownership, and results focused., • Professional, positive, and adaptable approach. Contact David on 02077902666 or email your cv to

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™, and TiVo®. Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. About TiVo Advertising TiVo brings entertainment together, making it easy to find, watch and enjoy. We serve up the best movies, shows and videos from across live TV, on-demand, streaming services and countless apps, helping people to watch on their terms. For studios, networks and advertisers, TiVo delivers a passionate group of watchers to increase viewership and engagement across all screens. Our Advertisers are our partners in connecting their brand to audiences they need to reach. About the role: We are looking for a Programmatic Account Executive to support our growing EMEA client base. This role is well suited to someone early in their programmatic or ad tech career who is eager to develop strong client servicing, campaign management, and platform expertise. You will work closely with senior account managers and internal teams to ensure campaigns run smoothly and clients are supported effectively. This is a hands on, learning focused role that offers exposure to client communication, campaign execution, and programmatic platforms, with clear opportunities for growth. Responsibilities: • Support day to day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members, • Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate, • Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed, • Review campaign briefs and assist in recommending targeting strategies and building standard segments, • Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers, • Prepare regular reports, performance summaries, and insights to support client check ins and reviews, • Maintain accurate account documentation, notes, and internal trackers, • Support senior team members in client meetings, QBRs, and internal planning sessions, • Stay up to date on programmatic trends, Xperi products, and contextual targeting best practices, • 1 to 2+ years of experience in Account Management, Customer Success, Campaign Operations, or a similar role within Ad Tech, Digital Media, or Programmatic Advertising, • Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows, • Some hands on experience supporting campaign setup, monitoring, or reporting is preferred, • Strong written and verbal communication skills, with confidence engaging with clients via email and calls, • Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously, • Analytical mindset with an interest in campaign performance and data driven decision making, • Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising, • Collaborative team player with a proactive and positive attitudeLife @ Xperi: At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include:, • Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future., • Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community., • Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities., • A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

CURATE GROUP Role: Booking and Sales Manager, Lumos Experiences Reports to: Lumos General Manager, UK Location: London, Hybrid (3:2) COMPANY OVERVIEW Curate Group is a dynamic events and experiences company, creating unforgettable moments that bring people together. We specialise in unique, high-quality live events from large scale festivals, immersive concerts, cultural experiences and corporate events partnering with some of the world’s most exciting brands. One of our core brands, Lumos Experiences, is one of the most distinctive live entertainment concepts, creating atmospheric candlelit concerts that transform unexpected spaces into something genuinely magical. We're growing fast, running multiple shows per week across new cities and countries and we're looking for a highly organised event operations manager to support the ongoing running of our shows. ROLE OVERVIEW Lumos is growing fast, and our ability to scale depends on a consistent pipeline of the right venues in the right locations. As our Venue Bookings and Sales Manager, you'll own that pipeline end-to-end sourcing and securing high-quality venues across the UK, managing the full bookings process and ensuring every confirmed show is handed over cleanly to the teams that bring it to life. This is a high-output, process-driven role that rewards people who are organised, proactive and take real pride in accuracy. If you're someone who enjoys owning a system, hitting targets and building relationships and seeing your work come to life, you'll thrive in this role. KEY RESPONSIBILITIES • Venue Sourcing and Outreach: Deliver high-volume, targeted outreach using our approved Target Location Hit List, prioritising venues that meet Lumos brand and commercial criteria. Use approved AI tools, templates and brand assets to generate interest and secure responses efficiently., • Bookings and Diary Management: Secure venues and schedule shows in line with monthly targets. Maintain an accurate bookings diary, ensure all shows go on sale within required lead times and keep master location records complete and up to date., • Confirmation and Processing: Ensure every booking is fully confirmed, documented and financially processed on time, with event pages created accurately across ticketing and social platforms., • Venue Coordination: Liaise with venues to ensure co-hosting and visibility requirements are met, maintaining a strong working relationship from booking through to show day., • Internal Handover: Provide timely, accurate handover of all booking details to musicians, staffing, content and ads teams with clean internal records that require minimal follow-up., • Reporting and Pipeline Visibility: Provide regular, clear updates on booking progress, pipeline health and upcoming targets to the wider team. IDEAL PROFILE • Highly organised, detail-oriented and reliable, taking real ownership of your systems and deadlines, • A natural self-starter who builds momentum and doesn't need to be chased, • Confident communicating with venues and external stakeholders, • Process-driven with strong administrative skills and the ability to manage multiple bookings simultaneously, • Experience in venue sourcing, bookings, events or partnerships is strongly preferred, • Excellent negotiation and interpersonal skills, • Comfortable with Google Suite and team collaboration tools, • Flexibility to travel to locations and attend shows as needed WHAT WE OFFER • A competitive salary, depending on experience, • Access to our discretionary annual bonus based on performance, • 28 days annual leave, including bank and other public holidays, • Additional annual leave days are given around Christmas and New Year, • An extra day of annual leave gifted for each year of service (up to an additional 3 days), • Your Birthday off, • A flexible hybrid-working policy, with beautiful offices in Chancery Lane, Central London, • Enhanced maternity leave policy, • Employee pension, • Significant opportunities for personal growth and career progression as the business scales, • A collaborative, fun and respectful team environment, • Complimentary access to our full range of events and concerts for family and friends

Senior Account Manager – Membership, Arts and Culture and Higher Education Location: Central London Company: digital experience and transformation agency Salary: £46k to £50k DOE Hybrid: 2-3 days per week office, the rest WFH (occasional travel for client meetings and team days is required) Permanent: Full time We are on the lookout for a Senior Account Manager to join an established agency to manage a high-profile portfolio within the professional membership, arts and culture, and higher education sectors. Supporting the Client Strategy Partner and Account Director, the successful candidate will drive digital transformation and web platform opportunities for some of the agency’s largest clients. This role requires 3-5 years of commercial experience and a sophisticated understanding of sector-specific needs, including revenue generation, ticketing, and audience strategies. The SAM will act as a strategic bridge, ensuring digital delivery aligns perfectly with the clients' overarching missions and organisational objectives. Key Responsibilities: • Proactively manage client expectations to ensure a high-value, effective partnership while promptly addressing any service issues., • Collaborate with delivery teams to ensure seamless project handovers and provide the necessary foundations for team success., • Oversee support activities to ensure all requests are acknowledged and resolved within agreed Service Level Agreements., • Act as the primary escalation point for project or support concerns, resolving issues internally or escalating them further when necessary., • Work with the Account Director to ensure Statements of Work accurately define requirements, budgets, and timelines prior to client sign-off., • Manage contractual obligations and mitigate risks, including oversight of third-party partners and contractors., • Maintain the financial health of accounts by monitoring project margins and overall profitability., • Develop a deep understanding of client needs beyond day-to-day tasks to support their broader organisational goals., • Identify networking opportunities and industry events to promote the agency brand and expand the portfolio. About you: • Proven background as a Senior Account Manager within a digital agency, specifically serving membership organisations, visitor attractions, or higher education., • Exceptional ability to listen, negotiate, and influence key stakeholders through professional presentations and written communication., • Confident in financial planning, budget reporting, and maintaining account profitability., • Skilled at managing multiple priorities with high attention to detail and a proactive approach to identifying risks or opportunities. The upper end of the salary range is reserved for candidates with extensive experience across the full digital lifecycle, including SEO, UX best practices, backlog management, and the coordination of localized content for international teams. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Centrii is seeking a Tier 1 Technical Support Specialist to join our growing technical operations team in London, England. This role is ideal for someone early in their IT career who enjoys troubleshooting, working with customers, and serving as the first line of response for technical support issues. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary. This position plays a critical role in ensuring timely response and effective coordination between customers and Centrii’s technical teams. Key Responsibilities • Monitor inbound alerts and notifications from automated systems and monitoring platforms (including Zendesk and other ticketing tools), • Receive and triage incoming customer support requests, • Perform initial troubleshooting and diagnostics on reported issues, • Document all troubleshooting steps clearly within the ticketing system, • Escalate complex or unresolved issues to Tier 2 or Tier 3 engineers when appropriate, • Maintain clear and professional communication with customers throughout the ticket lifecycle, • Track and update ticket status to ensure proper resolution and follow-through, • Work closely with internal engineering and operations teams to ensure timely issue resolution Required Qualifications • 1–3 years of verifiable experience in a technical support, helpdesk, networking, or MSP environment, • Experience triaging inbound support tickets and working within a structured ticketing system, • Hands-on experience using Zendesk or a similar service desk platform, • Basic understanding of networking concepts, • Strong troubleshooting mindset and ability to gather key diagnostic information, • Excellent written and verbal communication skills, • Ability to work collaboratively in a fast-paced technical environment Preferred Experience • Familiarity with networking platforms such as:, • Cisco, • Fortinet, • Cradlepoint, • Experience working with monitoring platforms or automated alerting systems, • Entry-level industry or vendor certifications are strongly preferred, such as:, • CompTIA Network+, • Cisco CCNA, • Fortinet NSE Why Join Centrii You’ll be helping deliver the infrastructure behind modern energy systems, supporting secure and reliable operations across renewable energy environments. Our team is building the next generation of operational technology visibility and cybersecurity for the global energy market, and our Project Managers are critical to ensuring successful execution at scale. If you're interested in managing projects that directly impact critical infrastructure and the future of energy, we’d like to hear from you.

Senior Jamf Engineer – Inside IR35 Client: (Fintech / Payments) Contract: 6 months, Inside IR35 550-600 a day Start: ASAP Location: Hybrid – 3 days/week onsite (London office) Notice: Up to 2 weeks considered Overview My client are seeking a Senior Jamf Engineer to take ownership of their Jamf environment. You’ll step into an active piece of work (in-flight deployment / project that may not be completed before the current admin steps out) and drive it through to completion, then provide BAU administration and improvements. Key Responsibilities • Take over and complete ongoing Jamf project work (deployment / configuration / rollout)., • Provide BAU administration of the Jamf environment (device management, policies, profiles, compliance controls)., • Operate in a highly audited environment, supporting governance, change control, documentation, and audit evidence., • Collaborate with IT/Engineering leadership and internal stakeholders to ensure endpoint tooling supports business/security requirements., • Strong, hands-on Jamf experience (senior level)., • Experience managing endpoint environments in regulated / security-conscious organisations., • Working knowledge/exposure to:, • Okta (identity/access), • Google Workspace, • Atlassian suite (Jira / Jira Service Management familiarity is useful), • Comfortable taking ownership quickly, working with minimal ramp-up, and delivering to deadlines.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Desktop Support Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc., • Incident handling: including troubleshooting, break fix; follows incident management process., • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Software application support for applications both commercial off the shelf and customer developed., • Perform ICMS and PC sign off on every PC deployment and collection, • Assist in end user support or consultations., • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues., • Receive, diagnose, assess and resolve Deskside Incidents, • IMAC’s - Prepare new and existing equipment for deployment, • Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary., • Change an existing hardware/software component and verify functionality upon completion, • IMAC Update in CMDB, • Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Your Profile Essential skills/knowledge/experience: • Strong English proficiency and inter personal skills., • Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc, • Experience in Windows & non-Windows Operating environment, • Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual., • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software., • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals., • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users., • Supervise complaint ticketing system and follow timely resolution of all work orders., • Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory)., • Creation/restoration of images and up gradation of patches using SCCM., • Ability to participate in the design, architect and engineering of software deployments/installation process., • Demonstrated ability to provide user support by means of remote access tools., • Ability to communicate effectively with both Business/Management and Vendor resources & acquire knowledge from them., • Knowledge on Asset management., • Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

KOKO — one of London's most iconic music venues, right in the heart of Camden — is looking for a Salesforce Marketing Cloud Developer to join their team. If you're passionate about data-driven marketing and want your work to power some of the city's most legendary live experiences, we want to hear from you. KOKO Head Office, London Fixed term contract, 12 months Working week: Please note this is a full-time role, Monday to Friday, with the opportunity for hybrid work arrangement of 2 days remotely. Job Summary The Salesforce Marketing Cloud Developer is responsible for the technical ownership, development and optimisation of KOKO’s Salesforce Marketing Cloud and its integration with Sales Cloud. This role is accountable for building scalable, data-driven marketing solutions that enhance customer engagement, drive commercial performance and ensure best-in-class platform governance. Sitting at the intersection of marketing, digital and CRM, the role requires a hands-on developer with strong commercial awareness and a deep understanding of member lifecycle marketing. The successful candidate will lead the configuration, development and continuous improvement of the platform with creativity and a commercial mindset, ensuring seamless execution across campaigns and guest journeys that supports the wider business in adopting and maximising Salesforce capabilities. Role and responsibilities Platform Development & Configuration • Design, build and maintain multi-step customer journeys in Journey Builder, including triggered, scheduled and transactional communications across email, SMS and WhatsApp, • Develop and maintain dynamic email templates, Cloud pages and personalisation logic using AMPscript, SSJS and HTML/CSS, • Configure and manage Automation Studio workflows for data imports, campaign execution and scheduled processes, • Build and maintain data extensions, attribute groups and data models within Contact Builder, • Own the preference centre and subscription management architecture, ensuring alignment with consent and communication preferences Salesforce Sales Cloud, Configuration & Administration • Manage and maintain the Marketing Cloud Connect integration, ensuring reliable and accurate data synchronisation between platforms, • Configure Sales Cloud objects, fields, page layouts and record types to support Marketing, Membership, Events, Partnerships and VIP teams, • Build and manage Flows, automation processes and validation rules to streamline operational workflows, • Create and maintain reports and dashboards to support performance tracking and business insights, • Manage user setup, profiles, roles and permissions as adoption expands across the business, • Support the ongoing Salesforce rollout, onboarding new teams and workflows through configuration, training and support Data, Segmentation & Compliance • Write and maintain SQL queries within Automation Studio for segmentation, transformation and reporting, • Design and manage data ingestion pipelines from third-party systems including ticketing, ePOS and membership platforms (e.g. Peoplevine), • Own data hygiene practices, including deduplication, suppression management and bounce handling, • Ensure all platform activity complies with UK GDPR, including consent capture, preference management and data retention policies Deliverability & Performance • Monitor sender reputation, inbox placement and deliverability across domains and IPs, • Conduct A/B testing and analyse campaign performance to provide actionable insights, • Build and maintain reporting dashboards to support marketing and commercial decision-making Stakeholder Engagement & Documentation • Act as the internal technical authority for Salesforce Marketing Cloud, supporting platform queries and troubleshooting, • Gather and translate requirements from non-technical stakeholders into clear, scalable solutions, • Produce and maintain technical documentation, including solution designs, data structures and user guides, • Collaborate with external Salesforce partners and vendors on integrations, upgrades and advanced customisations Manage on-site design briefs for posters and digital screens; coordinate proofing, printing, and installation to meet deadlines. About you We are seeking a highly skilled and commercially aware Salesforce specialist who thrives in a fast-paced, creative and data-led environment, with the following key attributes; • 5+ years’ hands-on experience with Salesforce Marketing Cloud in a professional environment, • Proven experience with Sales Cloud configuration, including objects, flows, automation, reports and dashboards, • Strong proficiency in AMPscript, SSJS and SQL, demonstrated through live campaign and automation builds, • Deep understanding of Marketing Cloud data architecture, including data extensions, Contact Builder and relationships, • Experience managing Marketing Cloud Connect and working across both Marketing Cloud and Sales Cloud, • Proven track record in building Journey Builder programmes and Automation Studio workflows, • Experience configuring Mobile Studio for SMS and WhatsApp channels Desirable experience: • Salesforce Marketing Cloud Developer or Email Specialist certification, • Salesforce Administrator certification or equivalent hands-on experience, • Experience with REST or SOAP API integrations and SFTP-based data pipelines, • Familiarity with Marketing Cloud Intelligence (Datorama) or similar reporting tools, • Experience within live music, hospitality, membership or events environments Please note we can only consider candidates with the Right to Work in the UK

• Job Title: Guidewire Technical Architect, • Location: London - Hybrid- 3 days onsite/week, • Duration: 30/04/2027, • Pay Rate: £400 per day through FCSA Umbrella Job description: • Aptitude to work in Implementation, Upgrade and support project with a strong niche skill of Guidewire (Policy, Billing & ClaimCenter and Guidewire InsuranceSuite) including on-prem and Cloud/SaaS version., • Role requires client co-ordination and deep functional or insurance (P&C) industry expertise especially on Personal and/or commercial lines. Experience Requisite Total Experience: 14+ years Guidewire Exp: 8+ years Must have Skills: • Domain Expertise: o good experience in Property and Casualty insurance domain • Guidewire Skills: o Strong functional understanding of Guidewire Insurance Product Suite (On-Prem and Cloud) o Guidewire Certified Resource – preferably ACE across modules o Experience with policy, claim, and billing life cycles and transactions in Guidewire • Configuration Expertise: o Hands-on experience with Guidewire xCenters (version 10.x & cloud/SaaS) configuration including: o Workflows o Data Model o Rules o Entity Creation/Modification o Benefit Management o PCFs customization o Validations o Widgets and their attributes o Integration Mechanisms o Guidewire Data Model • Customization & Integration: o Sound knowledge of Guidewire xCenters (version 10.x & SaaS) customization and integration (Intra and Inter system integration) using REST and SOAP APIs • Technical Skills: o Experience with batch processes, Guidewire Messaging framework, and OOTB plugins o Familiarity with Infra concepts and deployment architecture (WMB, WAS, and Apache) o Strong knowledge on Software architecture and design in Guidewire Ecosystem • Data Analysis: o Ability to write SQL queries for data analysis. • GW Cloud/SaaS Offerings: o Working Knowledge on GW Cloud/SaaS Offerings including GT Framework, Integration Gateway, Advance Product Designer (APD), Autopilot, Underwriting Workbench and few others • Project Management: o Working experience in implementation AMS programs o Experience with defect triaging, estimation, stakeholder management, and application enhancements. o Ability to lead Team and manage client stakeholders o Contribute to RFP/project proposals Good to Have • Version Control & Ticketing Systems: o Experience with Git repository and ServiceNow • Additional Experience: o Informatics experience (working with information technology systems) is a plus Soft Skills: o Excellent communication skills (mentioned twice for emphasis) o Adaptability in client implementation environments o Eagerness to learn and apply new technologies for application improvement.

Chief Operating Officer (COO) London £100,000 – £150,000 + Equity Live Events / Entertainment / Experiences About the Company Our client is a fast-growing, exclusive company that creates immersive experiences blending music, theatre, and cinema. Their productions are renowned for pushing creative boundaries and delivering unique, unforgettable moments that captivate audiences. As the company continues to expand rapidly, they are seeking a commercially minded Chief Operating Officer (COO) to help drive growth, optimise operations, and scale the business to its next stage of success both in the UK and internationally. About the Role Reporting directly to the CEO and working as a key member of the leadership team, the COO will take ownership of the commercial performance, strategic planning, and operational delivery of the business. You will play a critical role in shaping the company’s future - ensuring that its bold creative ambitions are matched by solid commercial foundations and operational excellence. Responsibilities • Lead the commercial strategy of the business, driving revenue growth across ticketing, partnerships, sponsorships, and new ventures, • Oversee day-to-day operations, ensuring efficient delivery of multiple high-end live events and productions, • Develop and implement business plans and growth strategies, aligned with the company’s vision and expansion goals, • Collaborate with the CEO and Finance Director on budgeting, forecasting, and financial performance, • Build and manage relationships with key stakeholders including partners, investors, venues, and creative collaborators, • Implement scalable systems and processes across production, logistics, and commercial functions, • Oversee and optimise venue leasing, property hire, and site management, where applicable., • Lead, inspire, and develop a growing team, fostering a culture of excellence, accountability, and innovation Qualifications • Senior leadership experience within live events, entertainment, or experiential industries, • Proven commercial track record, with the ability to drive revenue growth and profitability, • Strong understanding of ticketed events, pricing strategies, and audience engagement, • Skilled in strategic planning, operational oversight, and business scaling, • Excellent communication, negotiation, and stakeholder management skills, • Experience in venue leasing, property management, or site operations is highly advantageous, • Background in touring, festivals or large-scale productions is beneficial, though not essential, • Thrive in a fast-paced, entrepreneurial environment with a hands-on approach Pay range and compensation package • £100,000 – £150,000 salary, depending on experience, • Equity participation in the business, • Opportunity to play a pivotal role in the growth of one of the UK’s most exciting and innovative live experience brands

Global Lead, Hospitality & Events – Relevent Football Partners About Relevent Football Partners: Relevent Football Partners (RFP) is a wholly owned subsidiary of Relevent, purpose-built to commercialise the UEFA men’s club competitions globally. An independent entity, RFP is tasked with providing UC3 - the joint venture between UEFA and European Football Clubs (EFC) - strategic and sales support in the worldwide marketing and sale of media, sponsorship, and licensing rights for the UEFA Champions League, UEFA Europa League, UEFA Conference League, UEFA Super Cup, UEFA Youth League, and the UEFA Futsal Champions League. Following the UC3 tender process, Relevent Football Partners was awarded the commercial rights to the UEFA men’s club competitions (Champions League, Europa League, and Conference League) on a global basis for the 2027 to 2033 cycle. As such, Relevent Football Partners is now seeking to build a truly world class business focused on the monetisation of these commercial rights. Position Summary Relevent Football Partners is seeking a Global Lead, Hospitality & Events to take ownership of its premium client events and VIP experience programme across UEFA men’s club competitions. This is a senior, highly visible role with responsibility for delivering world-class hospitality experiences for key commercial partners and stakeholders. You will lead the strategy and execution of high-profile event programmes, working closely with UEFA, UC3 and internal commercial teams to ensure delivery is aligned to business objectives and delivered to the highest standards. You will set direction while remaining close to delivery - overseeing complex, multi-day global events and ensuring a seamless experience for VIP clients across every touchpoint. Key Responsibilities: • Lead the planning and delivery of premium hospitality and VIP guest programmes across UEFA men’s club competition finals and key events, • Act as the central point of coordination between UEFA, UC3 and internal commercial teams to ensure aligned and effective delivery, • Build and manage senior relationships with key stakeholders, partners and VIP clients, • Oversee all aspects of event delivery, including guest management, logistics, supplier coordination and on-site execution, • Develop innovative event concepts and experiences that enhance the overall client offering, • Manage budgets from planning through to reconciliation, ensuring efficient and effective delivery, • Lead the development of systems and processes to support guest management, including ticketing, accommodation and communications, • Drive continuous improvement across event delivery, using feedback and performance insights to enhance future programmes, • Recruit, lead and develop a high-performing hospitality and events team, • Work cross-functionally with marketing, media and commercial teams to ensure a consistent and premium client experience Qualifications & Experience • Significant experience delivering premium hospitality and VIP programmes within global sports or live event environments, • Strong track record of managing complex, multi-day events and high-profile client experiences, • Experience working with senior stakeholders and managing relationships across multiple organisations, • Ability to develop creative, high-quality event concepts and experiences that enhance client engagement and overall programme delivery, • Experience managing budgets, suppliers and external partners, • Ability to lead and develop teams, fostering a high-performance culture, • Strong communication skills, with confidence engaging senior stakeholders and VIP clients, • Proactive, detail-oriented and solutions-focused approach, • Experience with guest management systems, ticketing platforms or event technologies is beneficial, • Willingness to travel and support on-site delivery of global events How to Apply: If you are looking for a role where you can lead the delivery of world-class hospitality experiences and play a central role in shaping how premium global football events are experienced by partners and clients, click the apply button to be considered. The Executives in Sport Group are retained on behalf of Relevent Football Partners to appoint an Global Lead, Hospitality & Events. All direct applications and CV's will be forwarded to The Executives in Sport Group. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. Diversity Monitoring Form - Global Lead, Hospitality & Events - Relevent – Fill in form (Please copy and paste into your browser) Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

• Aptitude to work in Implementation, Upgrade and support project with a strong niche skill of Guidewire ( Policy, Billing & ClaimCenter and Guidewire InsuranceSuite) including on-prem and Cloud/SaaS version., • Role requires client co-ordination and deep functional or insurance (P&C) industry expertise especially on Personal and/or commercial lines. Experience Requisite Total Experience: 14+ years Guidewire Exp: 8+ years Must have Skills • Languages: Proficient in English language, • Domain Expertise: o Good experience in Property and Casualty insurance domain • Guidewire Skills: o Strong functional understanding of Guidewire Insurance Product Suite (On-Prem and Cloud) o Guidewire Certified Resource – preferably ACE across modules o Experience with policy, claim, and billing life cycles and transactions in Guidewire • Configuration Expertise: Hands-on experience with Guidewire xCenters (version 10.x & cloud/SaaS) configuration including: o Workflows o Data Model o Rules o Entity Creation/Modification o Benefit Management o PCFs customization o Validations o Widgets and their attributes o Integration Mechanisms o Guidewire Data Model • Customization & Integration: o Sound knowledge of Guidewire xCenters (version 10.x & SaaS) customization and integration (Intra and Inter system integration) using REST and SOAP APIs • Technical Skills: o Experience with batch processes, Guidewire Messaging framework, and OOTB plugins o Familiarity with Infra concepts and deployment architecture (WMB, WAS, and Apache) o Strong knowledge on Software architecture and design in Guidewire Ecosystem • Data Analysis: Ability to write SQL queries for data analysis., • GW Cloud/SaaS Offerings : Working Knowledge on GW Cloud/SaaS Offerings including GT Framework, Integration Gateway, Advance Product Designer (APD), Autopilot ,Underwriting Workbench and few others, • Project Management: o Working experience in implementation AMS programs o Experience with defect triaging, estimation, stakeholder management, and application enhancements. o Ability to lead Team and manage client stakeholders o Contribute to RFP/project proposals Good to Have • Version Control & Ticketing Systems: o Experience with Git repository and ServiceNow • Additional Experience: o Informatics experience (working with information technology systems) is a plus Soft Skills: o Excellent communication skills (mentioned twice for emphasis) o Adaptability in client implementation environments o Eagerness to learn and apply new technologies for application improvement.

CRM Implementation / Delivery Lead 12 month Fixed Term Contract Start: Immediate, ideally within the next two weeks Location: Hybrid, Central London - Twice a week onsite 35 hour working week, 10% pension We are looking for an experienced CRM Implementation / Delivery Lead to take ownership of a Zendesk implementation and support wider digital delivery during a maternity cover period. This is a high‑trust role within a lovely organisation that offers genuine autonomy and strong internal support. The role You will act as the delivery lead for a Zendesk CRM implementation, currently in the discovery and definition phase. Working closely with an external delivery partner and highly engaged internal stakeholders, you will be responsible for ensuring the solution is delivered, adopted and continually optimised. The role suits someone with a strategic, business analyst mindset who is comfortable shaping requirements, defining workflows and keeping one eye firmly on the wider digital strategy. From mid‑contract onwards, you will also oversee the procurement and delivery of additional digital initiatives, including online tools, website and content projects. Key responsibilities • Lead the delivery of a Zendesk CRM implementation from discovery through to go‑live and adoption, • Define, optimise and document business processes and workflows where formal BA capability is limited, • Manage and hold to account third‑party delivery partners, • Drive internal engagement and user adoption across the organisation, • Operate comfortably in Agile or Scrum delivery environments, • Oversee additional digital projects during the maternity cover period, • Work closely with a wide range of internal stakeholders, with a high level of engagement and visibility Experience required • Previous experience at delivering CRM or ticketing system implementations, ideally Zendesk or similar platforms, • Strong delivery leadership with a strategic, business analyst style mindset, • Experience defining workflows and aligning delivery to broader digital strategy, • Confident managing third‑party suppliers and complex stakeholder groups, • Experience working in Agile or Scrum environments, • Background in the public sector, ALB or not‑for‑profit organisations is highly desirable, • Available to start within the next two weeks, • Experience in working in a small organisation is useful (50 +/- people) This is a great opportunity for someone who enjoys autonomy, ownership and visible impact to step into a delivery role with real influence.

The Workspace Facilities Manager is responsible for the day-to-day coordination and delivery of facilities operations across a leased property portfolio. The role ensures safe, compliant, and efficient workspace environments through effective contractor management, hands-on maintenance support, and strong collaboration with internal teams, suppliers, and customers. Key Responsibilities Facilities Operations & Maintenance • Direct and oversee maintenance programs to ensure workspace condition and presentation meet operational and quality standards., • Diagnose and carry out hands-on repairs of routine maintenance issues, demonstrating strong problem-solving and self-delivery capability within occupied spaces., • Travel between assigned sites to monitor performance, respond to issues, and ensure timely completion of work orders and customer requests. Contractor, Vendor & Work Order Management • Manage contractors and suppliers across multiple sites, ensuring works are properly scheduled, delivered, and signed off in person., • Supervise vendor performance to ensure compliance with contractual, service, and quality standards., • Support vendor selection, tendering, and negotiation of service agreements., • Act as the primary contact for Facilities Management providers, cleaning vendors, and handyman services, ensuring daily task completion and progress against plans., • Maintain accurate records in ticketing systems (e.g. Freshdesk, Elogbooks) and ensure timely job closure and follow-up of outstanding issues. Facilities Coordination & Communication • Coordinate all facilities-related activities across the portfolio, including sourcing quotes, managing contractors, and driving issue resolution., • First line of approval for all cleaning and maintenance related invoices., • Communicate planned works effectively to internal teams to minimize disruption to business operations (e.g., maintenance works, supplier access, noise, inspections)., • Liaise closely with the Senior Workspace Manager to schedule and manage potentially disruptive activities. Health, Safety & Compliance • Serve as the primary point of contact for Property Risk Inspections (General and Fire)., • Support the development and implementation of Environment, Health & Safety (EHS) and Emergency Preparedness plans., • Conduct biannual Health & Safety audits in collaboration with external consultants., • Perform Risk Assessment (RA) reviews every six months where required., • Ensure all compliance documentation is complete, current, and properly maintained. Site Inspections & Quality Assurance • Conduct regular site inspections, including quarterly Health Check audits., • Identify non-compliance issues and coordinate corrective action plans with contractors and internal teams., • Ensure consistent adherence to operational, safety, and quality standards across all properties. Systems & Documentation • Oversee facilities management systems (e.g., Freshdesk, Elogbooks, Safety Culture App), ensuring accuracy, compliance, and effective usage., • Maintain and organize all facilities documentation on shared systems, including up-to-date Operations & Maintenance (O&M) manuals for each building. Budget & Strategic Support • Support the Senior Workspace Manager in managing Facilities Management operating budgets (OPEX)., • Identify opportunities to improve efficiencies, reduce costs, and enhance service delivery., • Contribute to long-term facilities and workspace strategy planning. Energy & Sustainability • Act as the first point of contact for energy consumption reporting and related queries., • Support initiatives to improve sustainability and reduce environmental impact across the portfolio. Training & Team Support • Deliver and coordinate safety-related training for Workspace teams in collaboration with Senior Workspace Managers., • Ensure internal teams are informed and aligned on facilities processes, standards, and planned activities. Qualifications (preferred but not essential) • Certification from IOSH (e.g. Managing Safely), • Experience working within multi-site or leased property portfolios, • Proficiency in CAFM / helpdesk systems (e.g. Freshdesk, Elogbooks, SafetyCulture or similar platforms), • Working knowledge of UK statutory compliance requirements (fire safety, asbestos, water hygiene, electrical testing), • Familiarity with building systems including HVAC, BMS, electrical, and mechanical services, • Experience managing small projects such as office fit-outs, refurbishments, or workspace moves, • Understanding of contractor procurement, tendering processes, and service level agreements (SLAs), • Budget tracking or cost control experience within facilities or operations (OPEX exposure), • Strong stakeholder engagement skills, with experience working in fast-paced, customer-facing environments, • Awareness of sustainability practices, energy management, and ESG initiatives, • Additional certifications such as First Aid at Work or Fire Marshal training, • Basic data analysis and reporting skills (e.g. tracking KPIs, energy usage, maintenance trends)

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

To manage a diverse calendar of events for Racing Breaks and Your Golf Travel, and where required, Premier Golf. Initially, the workload for this role will be split 75% Racing Breaks and 25% Your Golf Travel. You will lead the planning and execution of multiple simultaneous projects to exceed customer expectations while maintaining department objectives regarding revenue, relationship building and growth. This role requires a dedicated professional with experience in event management ideally within the sporting sector, who possesses strong budgeting skills, meticulous organisation and the ability to foster high-level relationships with suppliers and clients. Work with the current Event Manager and Head of Tournaments & Events in designing and implementing a communications plan (customer journey) for all Major tournaments and events. Whether they book 12 months, 6 months, 3 months in advance or the week before, responsibility (along with the support of the Head of Tournament & Events and the Event Operations Coordinator) to ensure all customers feel well looked after and have all of the information they require before travel. Ensure teams are fully briefed on responsibilities prior to events and work with Event Manager and the Head of Tournaments & Events on specific requirements needed for tournaments. This is an exciting opportunity to expand our Events team as Events Manager focussing on event management and working with the current Event Manager and the Head of Events. Attention to details is key! As the world's leading golf travel tour operator and one of the most notable Horse racing travel operators we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class experiences at our Events to match. As an Events Manager with Your Golf Travel and Racing Breaks you will primarily be responsible for assisting and delivering Racing Breaks events for 70% of your time and 30% of your time will be on Your Golf Travel events, YGT golf days, Albatross golf days and company events. Working closely with the Head of Tournaments & Events to ensure all operational and logistical requirements have been accounted for and assisting onsite at all events required. Working closely with the team to ensure all changes and amendments are executed and confirmed. If you have a passion for travel, horse racing and golf, great communication and customer facing skills and an eye for detail then this is the role. Horse racing & Golf experience isn't essential however as you will be communicating about these subjects day to day, an interest will be valuable. This role will require a fair amount of travel both nationally and internationally. Event Specific Responsibilities will include; • Work alongside the current Events Manager and Head of Tournaments & Events with operational plans for onsite elements of itineraries for all Racing Breaks and a selection of Your Golf Travel events such as transfers, ticketing, add ons, hospitality and travel manifests, • Lead with the sending of customer communications, • Lead alongside current Event Manager in day to day operations of the team, • Work closely with the team to ensure excellent fulfilment processes for bookings, confirmations and amendments, • Attend Racing Breaks and Your Golf Travel events where required by the Head of Tournaments & Events Roles to include, but not limited to; 1. Product & Supplier Management • Contract Management - Responsible for managing contracts and relationships with key suppliers including hotels, racecourses, golf venues, transfers and ancillary businesses, • Rate Negotiation - Negotiate rates and commissions to drive the best possible value for the Palatinate Group, • Allocation Oversight - Confirm and manage hotel and ancillary allocations and arrangements for all event itineraries 2. Event Planning & Execution • Tournament Operations - Where required, work with current Event Manager and the Head of Tournaments & Events with operational plans for major global events including Cheltenham, Ascot, The Masters, Solheim Cup, Ryder Cup, Arc de Triomphe and The Open and many more events, • Project Delivery - Create event materials, including project plans, timelines and itineraries, ensuring all events are delivered on time and within budget, • Customer Journey - Lead alongside events team, the customer communications to ensure all guests feel well-looked after and possess all necessary information prior to travel, • Collateral Coordination - Brief the design team to create high-quality invitations, promotional materials and guest information packs 3. Onsite & Team Leadership • Event Attendance - Attend events nationally and internationally to look after guests and lead onsite operations, • Team Management - Manage team onsite at specific events and brief staff on their responsibilities prior to the event start, • Composure - Maintain professional composure and a positive attitude during long, high-pressure, or anti-social working hours 4. Internal Collaboration & Growth • Sales Liaison - Work closely with the sales team to ensure products match customer needs and meet financial forecasts without overselling commitments, • Partnerships - Assist the team to leverage ambassadors, celebrities and media to create high-profile, value-for-money experiences, • Website Maintenance - Responsible for updating the team on commitments so they can maintain the website, including creating new pages, tickets and managing inventory, • Continuous Improvement - Review client feedback and financial expenditure to improve future event delivery and strategic objectives Skills/Abilities; • Flawless attention to detail, excellent written and verbal communication skills, IT and office/G-Suite skills along with a methodical approach, • Excellent prioritisation and time management skills coupled with ability to work under pressure and to tight deadlines, • Highly organised and motivated, • Must have a valid UK driving licence*, • Available to travel around the UK and abroad, • Ability to maintain composure on site, • Excellent G-Suite skills, • Excellent communicator with brilliant personal and team working skills, • Excellent verbal and written communication skills, • Must be extremely punctual and well organised To apply please email Aaron Taylor with your CV and Cover letter.

Job Title: Event Managing Director (Racquet Sports) Location: London, United Kingdom Reports to: CEO, Sela International Position Overview We are seeking a world-class Event Managing Director to lead the charge for our flagship UK racquet sports event and establish a portfolio of other international events in future years. Reporting directly to the CEO, you will hold full P&L responsibility for the end-to-end planning, execution, and delivery of our racquet sports events. As the strategic lead, you will manage a multidisciplinary team to deliver an elite sporting experience that aligns with our reputation for excellence. A background in professional Tennis operations is highly desirable to bring "best-in-class" standards to our portfolio of racquet sports. You will ensure the event is delivered on time, within budget, and to the highest international standards across all operational facets. Key Responsibilities 1. Leadership & Team Management • Line manage the Senior Project Team, fostering a collaborative, high-performance culture across multiple event sites., • Establish clear KPIs and provide mentorship to ensure professional development and alignment with Sela’s strategic goals. 2. Operational Excellence & Project Planning • Develop and execute a rigorous event delivery plan initially for an annual event and in future years for multiple events, including technical event delivery, creative event overlay, fan zones, and athlete facilities., • Leverage Tennis and general Racquet Sport operational experience to implement world-class standards for player lounges, officiating, and temporary court construction., • Liaise with internal marketing and commercial teams to plan a deliver strategies to maximise the commercial success of the events., • Coordinate with local & national authorities, as well as international partners to integrate logistical and cultural nuances unique to the sporting landscape. 3. Stakeholder & Commercial Engagement • Serve as the primary liaison for high-tier sponsors, media partners, and government agencies., • Oversee all revenue-generating activities, including premium ticketing, hospitality packages, and tournament merchandise., • Negotiate and manage complex contracts with external vendors, technical service providers, and global broadcast partners. 4. Risk, Compliance & Crisis Management • Ensure strict adherence to UK laws, including visas for international athletes, venue permits, and rigorous health and safety standards., • Develop robust contingency and crisis management protocols to handle live broadcast issues, weather delays (crucial for outdoor racquet sports), or security concerns. 5. Financial Stewardship • Experience: 7+ years of senior project management in major sports/entertainment. Direct experience in professional Tennis or major racquet sport operations is a significant advantage., • Leadership: Proven track record of managing diverse teams under the high-pressure timelines of a summer event calendar., • Operational Mastery: Expert-level knowledge of venue overlay, broadcast requirements, and spectator flow specifically tailored to racquet sports., • Commercial Acumen: Strong budget management skills with a history of optimizing P&L for large-scale, ticketed sporting events., • Stakeholder Relations: Expert at navigating relationships with international sports federations, sponsors, and local authorities., • Education: Bachelor’s degree in Business, Event Management, or related field. PMP or PRINCE2 certification is highly preferred., • Communication: Exceptional ability to influence stakeholders and represent the business with poise and authority.

Commercial Analyst London - Hybrid - two days a week in office. £85,000 + bonus and benefits. The Company A fast-growing organisation operating in the live entertainment and ticketing space, working with a wide portfolio of venues and events across the UK. Their focus is on building a leading consumer ticketing platform, supported by strong digital, marketing, and data capabilities! The Role As the Commercial Analyst, you will sit at the centre of commercial decision-making, partnering closely with senior stakeholders across marketing and growth. This is a hands-on role with no direct reports, ideal for someone who enjoys owning problems end-to-end and translating data into action. Key responsibilities include: • Owning marketing and revenue attribution analysis across digital and offline channels, including website journeys and direct mail campaigns., • Analysing customer behaviour to understand lifetime value, retention, and engagement patterns., • Delivering clear, actionable insights to senior stakeholders to inform commercial and marketing strategy., • Working across multiple data sources and platforms to build a holistic view of performance., • Collaborating with engineers and BI teams to influence dashboards, reporting, and a more self-serve analytics environment., • Identifying new opportunities to improve how data is used across the business. Your Skills and Experience • Strong customer-centric analytics experience, with a clear focus on commercial insight rather than pure reporting., • Confident using SQL to explore and interrogate data., • Experience with Power BI or similar tools to support insight delivery., • Solid understanding of marketing analytics and attribution, including online and offline channels., • Proven ability to communicate complex findings clearly to non-technical stakeholders., • A proactive mindset, comfortable working autonomously in a standalone role. What They Offer • Salary of £85,000, • 5% bonus, • Private healthcare, • Hybrid working with two days a week in a central London office., • High exposure to senior leadership and the opportunity to shape a function from day one., • A role with real commercial impact and long-term progression potential. How to Apply If you are a commercially minded analyst looking for ownership, influence, and the chance to build something meaningful, please apply today.

Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership Fulham, London Aviation / Travel / Ticketing If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels. What you’ll be doing: • Overseeing the ticketing team and overall ticketing function, • Managing GDS queues including schedule changes, reissues, general and web bookings, • Handling airline schedule changes and ensuring timely communication and amendments, • Overseeing ticketing deadlines, reissues, and fare compliance, • Managing ADM and ACM processes end-to-end, • Working with GDS providers such as Amadeus, Galileo, and Sabre, • Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares, • Monitoring TINS reports and system interfacing, • Supporting airline training for reservations teams, • Building relationships with e-sales clients and airline partners, • Working 9am - 6pm Mon - Friday plus occasional sats, • Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant, • Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre, • Solid understanding of airline fares, ticketing, reissues, and schedule changes, • Experience with NDC, corporate fares, cruise fares, and global distribution systems, • Confidence managing ADM and ACM processes, • Strong attention to detail and organisational skills, • Analytical and problem-solving ability, • Strong communication skills and a customer-focused approach, • Opportunity to build on a leadership role within aviation ticketing, • Exposure to global airlines and complex fare structures, • Chance to influence processes and drive operational improvements #TicketingManager #TicketingTeamLeader #AviationJobs

PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT • Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines., • Work through order allocation ensuring relevant teams are responsible for dispatch., • Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate., • Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required, • Assist with shopping team to coordinate stock for trunk shows and events, • Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL • Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end., • Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors, • Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC’s., • Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders, • Administrate stock transfers ensuring that movements are tracked end-to-end., • Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures., • Coordinate stock takes and report to key stakeholders on discrepancies and errors., • Maintain Stock room standards, • Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained., • Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units, • Ensure product ticketing is correct and reflects most relevant information, • Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders, • Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards., • Work with internal teams to support requests championing the important of saleability of stock LOGISTICS • Liaise with courier companies to mitigate potential delays or service interruptions., • Be first point of contact for courier services to provide export and entry paperwork., • Inputting data and updating Ship Station and other shipping platforms for easy access of product information., • Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates., • Creation of returns paperwork optimising the use of courier options., • Administrate the stock returns procedure following system and reporting requirements., • Update Shopify customs product information. Who we are looking for: • Highly computer literate in Office 365, especially Excel., • Self-motivated and able to demonstrate using initiative, • Excellent written and verbal communication skills, • Highly organized with great time management, • Experience of analysis and interpretation of information and data., • Numerate, • Enjoys a fast paced environment and is comfortable working under pressure, • A fast learner, who is proactive and takes ownership of allocated tasks, • Good problem solving skills Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction.

Job Title: System Support Engineer Location: London Contract Length: 6months (rolling up to 2 years) Pay rate: Between £416 - £490 pwd Umbrella. A leading global investment bank is seeking a System Support AVP to join its technology function in London. This role sits within a core engineering team responsible for supporting and maintaining critical internal systems across the organisation. The Role You will play a key role in supporting production systems, ensuring stability, performance, and rapid issue resolution. This is a hands-on role combining technical troubleshooting, stakeholder communication, and continuous improvement of support processes. You’ll work closely with development teams, infrastructure, and global support teams (including London and New York) to diagnose issues, identify root causes, and implement effective solutions. Key Responsibilities • Troubleshoot and resolve production system issues across Windows servers, SQL Server, and Oracle environments, • Perform root cause analysis and implement fixes (code, SQL scripting, configuration), • Liaise with internal teams (Infrastructure, Network, DBA, Helpdesk) and external stakeholders, • Provide clear communication and updates to business users and support teams, • Support application releases and ensure smooth deployment into production, • Contribute to system stability, scalability, and security improvements, • Participate in an out-of-hours support rota, • Maintain accurate documentation, ticketing, and incident reporting, • Support disaster recovery environments and non-production systems Requirements • Strong experience in application/system support within enterprise environments, • Hands-on knowledge of SQL (T-SQL or PL/SQL), • Experience with Windows Server environments and database systems, • Proven ability to troubleshoot complex production issues, • Strong communication skills with both technical and non-technical stakeholders, • Experience working in banking or regulated environments is highly desirable Why Apply? • Opportunity to work in a global, enterprise-scale environment, • Exposure to business-critical systems and production support, • Collaborative, international team across multiple locations, • Strong mix of technical depth and stakeholder engagement We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Global Technical Solution Manager – Oracle HCM Location: Central London (Hybrid role) A highly respected global services business with a strong international brand is seeking a senior Oracle HCM professional to take ownership of its live, enterprise wide HCM platform. This is a hands on operational role, not a project position. The successful candidate will play a critical role in ensuring the stability, quality, and continuous improvement of Oracle HCM across a large, multi country footprint. The Opportunity You will act as the technical and functional owner of the Oracle HCM landscape, working directly in the system to configure, support, and enhance core HCM capabilities. The role combines deep Oracle expertise with strong operational discipline, controlling demand through a structured ticketing and managed services model. The environment is complex, global, and business critical requiring someone comfortable operating at pace while maintaining strong governance and quality. Key Responsibilities Oracle HCM Operations & Delivery • Hands on configuration and support across Core HR, Time & Labor, Absence, Recruiting, Redwood UI, and Journeys, • Direct ownership of live system stability, issue resolution, and approved enhancements, • Translating business requirements into practical, scalable Oracle HCM solutions, • End to end control of support tickets and enhancement demand via a formal ticketing model, • Partnering closely with an AMS provider to assess, prioritise, design, deliver, and validate changes, • Coordinating system, regression, and release testing, • Managing Oracle quarterly release impacts and deployment readiness, • Ensuring changes are well documented, controlled, and low risk, • Providing visibility on platform health, demand, risks, and dependencies Required Experience • Extensive hands on Oracle Fusion Cloud HCM experience (typically 8+ years), • Strong configuration expertise across Core HR, T&L, Absence, Recruiting, Redwood and Journeys, • Proven experience operating in a live, global Oracle HCM environment, • Experience with Redwood UI extension and Journeys configuration, • Strong understanding of Oracle HCM architecture and dependencies, • Oracle Integration Cloud (OIC) knowledge advantageous

Job description: We are looking for a passionate and innovative designer with a front-end web development background, excellent knowledge of HTTML5, CSS3, JavaScript/JQuery and experience with Drupal theming. The ideal candidate will be able to transfer designs to fully working prototypes in Drupal themes. Excellent knowledge of responsive design best practices and strong understanding of cross-browser is required as well as cross device development. You will be working in a highly paced environment, interacting with Sales and Marketing teams. Key Responsibilities: · Creation of sites theme Photoshop/Figma visuals · Implementation of Drupal themes based on approved visuals.(nice to have) · HTML integration · Creation of marketing campaign templates · Banner design Required Skills and attributes: · Excellent knowledge of Photoshop/FIGMA · HTML 4.01, XHTML 1.0, HTML 5 · CSS 2.1, CSS3 · Drupal 9, 10, 11 (theming, display suite) · Email automation marketing tools exposure (Pardot/Eloqua) · JavaScript, jQuery · SASS, Compass, OOCSS · Accessibility, WAI-ARIA · SVN/GIT · Microformats · Excellent communication skills · Ability to multi-task, working on different projects. Equipment/Tools you will be using: · iMac · Coda (html editor) · Adobe Creative Cloud · Typekit · Collaboration/Ticketing tools: Confluence, ServiceNow, Jira · Drupal CMS (nice to have)

Digital Support Engineer - SQL, Application Support - Chiswick (Office Based) (Tech stack: Application Support, SQL Server, Jira, Microsoft Technologies) Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business. Key Responsibilities: • Provide support for internal applications used across multiple sites., • Investigate and resolve issues raised via a ticketing system., • Log and track bugs, working with developers to deliver fixes., • Perform data investigations and updates within SQL Server., • Communicate with users via phone, email, and online tools., • Strong problem-solving ability and attention to detail., • Good communication skills., • Basic experience with SQL., • Familiarity with ticketing tools (e.g. Jira) is beneficial., • Ability to understand and troubleshoot technical issues. Location: Chiswick (Fully Office Based)Salary: £24,000Type: Permanent Applicants must have the right to work in the UK. NOIRUKTECHRECNOIRUKREC

Live Services Support Engineer – Identity & Access Management (IdAM) Cheltenham or London – 5 days per week on-site Contract – Inside IR35 Security Clearance Enhanced Developed Vetting (eDV) – UK Nationals only Role Overview The Identity and Access Management (IdAM) function provides critical identity, authentication, and access technologies across a diverse and highly secure environment. The Live Services Support Engineer will play a key role in the day-to-day operation, stability, and continuous improvement of IdAM services. Working within the Live Services team, at the heart of the Enabling Infrastructure Capability group (OneIT), the post holder will support business-critical systems, respond to incidents and service requests, and ensure services meet agreed Service Level Agreements (SLAs). The role also includes onboarding new project deliveries into live support and driving service improvements through automation and best practice. This is a highly visible role within a complex environment, requiring strong technical capability, excellent communication skills, and the ability to work under pressure. Key Responsibilities Live Service Operations & Support • Provide 2nd/3rd line support for IdAM services via a formal ticketing system., • Perform daily health checks to ensure availability, performance, and security of services., • Diagnose, troubleshoot, and resolve incidents in line with prioritised SLAs., • Respond to customer enquiries in a professional and timely manner. Proactive Service Management • Carry out patching, upgrades, and preventative maintenance across IdAM platforms., • Identify recurring issues and implement long-term fixes to improve service resilience., • Support automation initiatives to reduce manual effort and improve customer experience. Systems Integration & Project Support • Assist with the deployment and integration of IdAM components within a complex, business-critical environment., • Work closely with Projects to transition new solutions into formal live support., • Collaborate with Capability Centres, technical Subject Matter Experts, and other support teams. Documentation & Knowledge Management • Produce and maintain technical design documents, support guides, and operational procedures., • Ensure documentation is current, accurate, and suitable for operational handover and audit. Core Skills & Competencies • Ability to work effectively both independently and as part of a team., • Strong time management and prioritisation skills in a pressurised environment., • Clear and confident communication skills, both technical and non-technical., • A proactive mindset with a focus on continuous improvement and service quality. Essential Technical Skills Candidates must have at least 4 of the following, with a strong willingness to learn the others: • Windows Server 2012 R2 / 2016 / 2019, • (configuration, deployment, administration, and troubleshooting), • Active Directory Domain Services (including Group Policy management), • Active Directory Lightweight Directory Services (AD LDS), • Active Directory Certificate Services (AD CS), • Active Directory Federation Services (AD FS), • Microsoft Identity Manager (MIM) 2016, • Public Key Infrastructure (PKI) concepts and implementation, • Multi-Factor Authentication (MFA) principles, • Hardware Security Modules (HSMs) – preferably Thales Security & Clearance Information (Important) • This role requires Enhanced Developed Vetting (eDV)., • Candidates must be:, • British nationals only, • No dual nationality Clearance Process: • The eDV process typically takes 10–12 months once the role is offered., • During the clearance period, candidates are free to work on other contracts or roles., • This can be pitched as providing long-term contract pipeline and job security once cleared.

Commercial Analyst London - Hybrid 2x a week Up to £85,000 + bonus This is a newly created, high impact Commercial Analyst role offering real ownership from day one. You will sit at the heart of a growing, consumer facing business and play a key role in shaping how commercial and marketing decisions are made through data driven insight. The Company They are a fast-growing entertainment and ticketing business operating across London and the UK. With a strong focus on direct-to-consumer sales, they work with a broad portfolio of live venues and experiences. Data is already central to the organisation, with established BI capability, but this role represents the first dedicated commercial analyst focused on insight and opportunity identification rather than reporting alone. The Role You will work closely with senior commercial leadership in a standalone capacity, owning analysis end to end and influencing strategy across marketing, customer and revenue performance. Key responsibilities include: • Delivering hands on commercial and marketing analysis across multiple data sources and channels, • Owning attribution analysis to understand where revenue is generated across digital and offline activity, • Assessing the impact of marketing spend, including complex channels such as direct mail, • Analysing customer behaviour, lifetime value and retention to support growth strategies, • Translating insight into clear, actionable recommendations for non technical stakeholders, • Partnering with BI and engineering teams to improve dashboards and enable more self serve insight across the business Your Skills and Experience • Strong commercial analytics experience with a focus on insight rather than pure reporting, • Advanced SQL skills and experience working with Power BI, • Solid understanding of marketing attribution and customer analytics, • Confidence working across multiple datasets and ambiguous problem spaces, • Ability to clearly communicate findings and influence senior stakeholders, • A proactive, opportunity led mindset with strong business acumen What They Offer • Hybrid working with two days per week in a central London office, • The chance to shape a brand new role with clear visibility and impact How to Apply Apply now to find out more about this unique commercial analytics opportunity.

Role: Helpdesk Manager (entry‑level management, will become more of a mentor) Location: Kings Langley (Watford area) Working pattern: 6 months fully on site, then moving to 1 day per week WFH This is a hands-on, user-facing Helpdesk role with clear management progression. Initially an individual contributor / escalation point, but with eventual direct reports and responsibility for mentoring early‑careers staff. They typically hire grads into the service desk and develop them into wider areas, so they want someone confident coaching and helping people find their feet. High-level responsibilities include: • User-facing helpdesk support, onboarding & offboarding, • Acting as escalation point for the service delivery team, • SLA reporting, customer satisfaction reporting & improvement, • Hardware lifecycle management, • Windows & Mac (Linux nice to have), • AD (on-prem & Azure), VPN, Anti-Virus, • Ticketing systems, • Knowledge base / FAQ (Confluence + internal system “Nebula”), • Audio & Visual support (liaising with provider), • Virtual Machine management, • Strong stakeholder management

A Financial Services client seeking anexceptionally strong HR Operations professional for a 12‑monthFTC, with potential to extend or go permanent. This role needs someone who is technicallyexcellent, detail‑driven and confident managing both BAU Ops andcontinuous process improvement. The Role: -Deliver high‑quality HR Operations support across the employeelifecycle- Own and improve HRprocesses, ensuring accuracy and efficiency • Work confidentlyacross Workday and wider HR tools, • Manage tickets andworkflow through ServiceNow, Jira or similar systems, • Use Excel andPower Automate to streamline reporting and automation, • Maintain ameticulous approach to data, documentation and compliance You’ll bring: -Strong HR Operations experience in a fast‑paced environment • Technicalconfidence with Workday (essential), • Ability to manageBAU while driving operational enhancements If you're intere sted in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at ___

Job Title: Facilities & Maintenance Manager\n\nWorking Pattern: Onsite 8am - 4pm, Monday-Friday\n\nLocation: Primarily East London, with travel to other London sites as required\n\nRole Overview\n This role is responsible for leading and coordinating maintenance across all London sites, ensuring issues are resolved quickly, systems run efficiently, and residents receive an excellent experience. The position focuses on driving continuous improvement through effective contractor management, strong asset control, and optimisation of maintenance processes, while also supporting budgeting and prioritisation of works. Hands-on maintenance support is required when necessary.\n\nKey Responsibilities\n\nOversee maintenance across all sites, ensuring quick and effective issue resolution\nManage 4 contractors and support the wider team to deliver high standards\nManage the maintenance ticketing system, including overseeing the ticket board and driving performance improvements\nConduct regular check-ins with contractors, including site visits and building walks\nCollaborate with FOH and on-site teams to support daily operations and emergency situations\nDeliver a high-quality resident experience in partnership with on-site teams\nHold regular team meetings to review performance and identify process improvements\nSupport maintenance planning, budgeting, and cost analysis\nPrioritise works based on impact, cost, and value\nMaintain accurate stock control and asset records\nProcess contractor timesheets and invoices\nProactively manage contractors to improve efficiency and reduce reliance on external support\nEnsure meter readings are completed accurately and reported on time\nCarry out hands-on maintenance when requiredKey Requirements\n\nPrevious hands-on experience working "on the tools" or within a trade (e.g. electrical, plumbing, carpentry, or similar)\nStrong understanding of building compliance and maintenance standards\nExcellent communication skills, both written and verbal\nStrong customer service mindset\nFull UK driving licence\nFlexibility to travel between sites\nAvailability to respond to emergencies outside normal working hours

Job Title: Infrastructure Engineer – Storage Employment Type: Contract (Freelance) Contract Length: 6 months initial (with possible extension) Location: Coventry, UK (Hybrid – 2 days on-site per week) Experience Level: Mid-level (5+ years) Working Hours: 40 hours per week Overview We are currently supporting a leading organisation in their search for a Storage Infrastructure Engineer to join an established Platform team. This role will focus on supporting and maintaining critical storage infrastructure within a complex, high-pressure production environment. The successful candidate will play a key role in troubleshooting production incidents, delivering technical storage tasks, and contributing to continuous improvement initiatives across the platform. Key Responsibilities • Independently troubleshoot and resolve production incidents, escalating where necessary, • Perform technical tasks including patching, storage allocation, scripting, and backup configuration, • Manage and prioritise workload to ensure high-priority issues are addressed promptly, • Support cluster and storage environments across multiple platforms, • Contribute to process improvements and technical documentation, • Collaborate with team members and provide guidance where needed Must-Have Skills (Non-Negotiable) • Strong experience with Linux command line technologies, • Proven experience with cluster management within Spectrum Scale, • Solid understanding of Spectrum Scale protocols (GPFS, NFS, SMB) in active-active topology Essential Technical Skills • Experience with IBM Flash Systems, including replication (Global Mirror, Metro Mirror, Change Volumes), • Exposure to Spectrum Scale (GPFS) and distributed storage environments, • Understanding of cluster management in Oracle and ESXi environments, • Experience provisioning and managing storage across IBM storage estate, • Familiarity with GKLM / SKLM (key lifecycle management), • Experience using ServiceNow or similar ticketing tools, • Strong awareness of system availability and impact of changes Nice to Have • Exposure to AWS Cloud and/or IBM Cloud environments, • Understanding of VMware technologies (vSphere, vRealize), • Knowledge of Cisco UCS and HPE infrastructure, • Experience working in Agile environments, • General understanding of virtualisation architectures Profile • 5+ years of experience in infrastructure or storage engineering roles, • Comfortable working in complex, fast-paced production environments, • Strong problem-solving skills with the ability to work independently, • Collaborative mindset with a proactive approach to continuous improvement

Interested in a hands-on engineering role where your work keeps a major transport network running? Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Join a global provider of advanced transportation solutions that help cities and transit agencies around the world operate smarter and more efficiently. The team delivers secure, scalable fare payment platforms, integrated xrnqpay ticketing systems, and data-driven mobility services that support seamless trav...

About the role The purpose of the Security Systems Administrator is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture. This role forms part of our global engineering team so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US. This role would suit an individual who has previous experience in both access control and CCTV security systems. What you will do • System Administration of customer head end system - testing / validation of new version releases, version upgrades, patching, change mgmt., hardware configuration updates / changes, reporting and governance, • Respond to application related issue (impacting a single site or individual assets on a single site, with limited impact to core business activities), • Day to day operations - maintenance and support - including but not limited to reactive support activities, ticket triage, escalations, etc. as directed, • Day to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directed, • Work with and provide security application support to the client’s infrastructure teams related to the servers, networks infrastructure required to run the security applications, • Provide governance and control in maintaining and applying the agreed system standards with all programming and system configuration, • Escalation and liaison with manufacturer for Level 3 support items as required What we are looking for • C-Cure & Genetec certification, • Experience with Enterprise Level Electronic Security Systems, • Experience with deploying and/or supporting, • Experience with ticketing systems, • Able to work with remote connectivity tools, • Advanced Knowledge - Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACS, • Any experience with Genetec would be highly beneficial, • Able to provide Microsoft OS support, • Able to perform of Network Diagnostics, • Able to understand SQL and Databases, • Understanding of data protection and GDPR

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Gr

Client Account Manager - Entertainment and Sports - Liverpool Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, The Liverpool Experience Campus and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Li

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Gr

Must-Haves Experience managing internal IT systems (end-user, server, network and cloud) Hands-on administration of Linux and Microsoft environments Knowledge of network security and firewall technologies Experience with ticketing systems and knowledge-base tools Experience with MDM platforms Abilit

Reporting to the IT Team Lead, the Junior IT Service Desk Analyst provides first‑line support to agency staff, assisting with hardware and software problems through ticketing system, email, remote and in‑person. We celebrate diversity and base all hiring and promotion decisions solely on merit,

Reporting to the Account Director, you will assist in delivering the Ticketing & Guest communications solutions for a high-profile client. Ticketing & Systems. Systems training & support: provide support and guidance to the ticketing team on how to use the system, est

A leading sustainability software firm in Richmond is seeking an enthusiastic Application Software Support Engineer. This role involves providing first and second line support for the ECHO application, ensuring effective communication with clients through a ticketing system, and troubleshooting rais

As Marketing & Events Coordinator, you will lead on all aspects of Colet House’s marketing and events. Marketing & Events Coordinator. Build event pages on the website via Squarespace, create ticketing links, and promote via all marketing channels.

A behavioral finance firm in London is seeking a Customer Support Specialist to manage the entire customer journey, from onboarding to ongoing support. The ideal candidate is an effective communicator with experience in customer support, familiarity with ticketing systems like HubSpot, and proficien

This exciting administrative role involves liaising with internal and external stakeholders and maintaining excellent customer service and operational efficiency standards. St Paul’s Cathedral is seeking a Sales and Ticketing Administrator to join its Sales and Ticketing team. The postholder will

The Senior Revenue Analysts provide high-level support for their line managers, analysing the patterns and nature of passenger travel and revenues and/or evaluating proposals for ticketing system developments, all of which underpins decisions in many areas such as: the allocation of revenue from mul

The role involves sourcing new business for a ticketing software, managing sales processes, and building long-term relationships with clients in the hospitality industry.

Assist with new user setups, equipment provisioning, and basic network connectivity issues. Experience with Active Directory for user account management. Provide Tier 1 and Tier 2 technical support for end users via ServiceNow ticketing system.

The Debenture Membership Manager will be responsible for managing sales and operations for the RFU’s key membership programme. An opportunity has arisen for a Debenture Membership Manager to join our Debentures team on a fixed term (maternity cover) basis. Duty Manager - TMSS (Ticketing & Membersh