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As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

\n As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

\n As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

My client, a leading Real Estate Law Firm, with a large global presence, is looking to hire a HR Operations Coordinator, to be based in their Birmingham office. \n \n This is an excellent opportunity to join a collaborative and forward-thinking HR function at the centre of the employee experience. You will play a key role in delivering high-quality operational HR support across the full employee lifecycle, while gaining exposure to international processes and stakeholders. \n \n Working within a global People Operations team, you will contribute to a culture of continuous improvement, helping to streamline processes, enhance service delivery, and support a modern, technology-driven HR environment. \n \n In this role, you will provide end-to-end HR operations support, partnering closely with colleagues across the business to ensure a seamless and consistent employee experience. \n While your primary focus will support a European region, you will also contribute to wider HR operations activity, including offboarding and employee lifecycle changes across multiple jurisdictions. \n \n This is a varied and fast-paced position, ideal for someone who enjoys working across multiple priorities and is keen to build their career within an international professional services environment. \n \n Key Responsibilities: \n\n • Manage end-to-end HR administrative processes across the employee lifecycle, from onboarding through to offboarding\n, • Coordinate pre-onboarding activities, including contract preparation and induction support\n, • Administer employee changes such as role updates, compensation adjustments, and personal data amendments\n, • Support absence management, payroll inputs, and benefits administration\n, • Act as a first point of contact for HR queries, managing requests through a ticketing system and delivering timely, accurate resolutions\n, • Build strong relationships with employees and stakeholders, ensuring a high level of service delivery\n, • Ensure all HR activity aligns with internal policies, data protection requirements, and relevant employment legislation\n, • Support employee lifecycle processes within offboarding and change hubs, including managing exit processes, family leave, and life events\n, • Process contractual changes across multiple jurisdictions\n, • Maintain accurate data and documentation across HR systems\n, • Contribute to HR projects, audits, and continuous improvement initiatives\n, • Provide flexible support across the wider People Services team as required\n\n \n About You: \n\n • Previous experience in an HR administration or HR support role, ideally within a professional services environment\n, • Strong organisational skills with the ability to manage high volumes of work accurately\n, • Excellent attention to detail and ability to prioritise effectively\n, • A proactive, solutions-focused mindset with a willingness to challenge and improve processes\n, • A strong customer service focus, with the ability to build relationships and manage expectations\n, • Comfortable working in a fast-paced, collaborative environment\n, • Experience working with HR systems and managing data is advantageous\n, • Additional European language skills (such as French or Dutch) would be beneficial but are not essential\n\n \n What’s on Offer: \n\n • The opportunity to join a global, highly regarded organisation with a strong people-focused culture\n, • Exposure to international HR processes and cross-border collaboration\n, • A supportive and inclusive working environment with a strong emphasis on teamwork and development\n, • Flexible and hybrid working options\n, • Ongoing training, mentoring, and career development opportunities\n, • Competitive benefits package supporting wellbeing, financial security, and work-life balance\n, • Opportunities to get involved in wider initiatives, including diversity and inclusion and community engagement\n\n \n This is a fantastic opportunity for an HR professional looking to further develop their career within a global business. You will gain valuable experience across international HR operations while working in a team that values innovation, collaboration, and continuous improvement.

Senior BA - Perm- £60,000+ benefits & company car - Birmingham - 2 days per week on site. \n \n This is a product-focused Senior BA role sitting within a small, high-impact team, partnering closely with Product Management and offshore development teams. They're looking for someone who can confidently facilitate workshops, engage senior stakeholders, gather and challenge requirements, and translate these into signed-off business requirements and prioritised delivery backlogs. \n \n The environment is a mix of Agile and Waterfall, with a strong focus on product delivery, integrations and third-party systems. Experience working with APIs, cloud-based architectures, CRM, ticketing, rewards or other integrated platforms would be highly beneficial. \n \n A particularly interesting aspect of the role is the blend of software and hardware products, ensuring digital solutions work seamlessly with physical devices in real-world environments. Experience within complex product ecosystems, POS systems, retail tech, hospitality tech or connected hardware/software solutions would be highly relevant. \n \n We are looking for a Senior Business Analyst to play a key role in the continued development of a large-scale omni-channel digital solution, supporting its journey from early maturity through to a more established product. \n \n This is a high-impact role that goes beyond traditional Business Analysis. In the early stages, the focus will be on deeply understanding the business, working directly with demanding stakeholders to uncover needs, define problems, and bring clarity and structure to an evolving product environment. The role exists to ensure that work entering delivery is well-defined, outcome-focused and grounded in real business value. \n \n Hybrid role based in Birmingham (2 days per week) with occasional site visits and offering a salary of £60,000 plus benefits and a company car. \n

Business travel consultant - required for this established expanding business travel company They are looking for a business travel consultant or Corporate travel consultant with Amadeus to work on a variety of corporate accounts and will pay up to £33,000 to work from home Business travel consultant duties: Working on a variety of accounts handling UK, European and Worldwide business travel arrangements Booking flights, car hire and hotels Providing visa advise Working to the clients travel policy finding the most cost-effective travel option available Making changes and amendments and reissues through to ticketing Business travel consultants’ skills required: Business travel consultant experience from a TMC background Strong GDS knowledge on Amadeus Other info: Monday - Friday 9.00am – 5.30pm, Fully homeworking This is a great opportunity to work hands on with a friendly Independent homeworking team Can be requested up to 6 shifts per year to cover emergencies If you are interested in this Business Travel consultant role please call Kelly on (phone number removed) and send your up to date cv to (url removed) quoting ref: KR60686

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR systems and Workday. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape. Our people are our most important asset We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs. We attract the best people and reward them appropriately Staff development and upskilling are core to what we do What is the role about? We are seeking an experienced Workday Consultant with strong Recruitment expertise to join our team. In this role, you will work closely with clients to design, configure, and optimise their Workday Recruitment solution. You will play a key part in delivering end-to-end Workday Recruitment implementations as well as supporting clients with enhancements and ongoing improvements. Responsibilities will include: Leading and supporting Workday Recruitment configuration and implementation projects. Partnering with clients to gather requirements, design solutions, and provide best practice recommendations. Performing system configuration, testing, and troubleshooting. Delivering knowledge transfer and training to client teams. Supporting change management and adoption activities to ensure long-term success. Acting as a trusted advisor, providing ongoing expertise in Workday Recruitment capabilities. Only experienced Workday consultants to apply please. As a VR consultant, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role. What skills are we looking for? Our roles are remotely based (even pre-Covid), meaning you will be working from your home office, connecting with your client and team on a daily basis. To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms, align HR / business knowledge with Workday functionality, and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team. Must have Skills Required Minimum 5 years’ hands-on experience with Workday Recruitment configuration Proven track record in delivering Workday implementation projects. Strong attention to detail, with the ability to step back and see the bigger picture. Pragmatic problem-solving skills and a solutions-oriented mindset. Excellent planning, interpersonal, and time management skills, with proven ability to follow through on commitments. Fluency in English (spoken, written, and read). Workday certification highly advantageous Other Qualifications/Skills that will be beneficial but not mandatory Broader exposure to Workday HCM, Core HR, or related modules beyond Recruitment. Understanding of HR processes across the employee lifecycle (e.g., talent acquisition, onboarding, workforce planning). Experience with reporting, analytics, or Workday dashboards. Background in HR technology, HRIS, or SaaS application consulting. Strong stakeholder engagement skills, with the ability to translate technical solutions into business outcomes. As this is a remote role, you can be based anywhere in the EU, UK or South African region, so long as you are authorised to work without the need for visa sponsorship now or in the future. Your application has been successfully submitted! _

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

Job Title: Payroll Administrator (6-Month Contract, Temp to Perm) Location: Finsbury Park (Monday & Wednesday in-office, remote Tuesday, Thursday and Friday) Salary: £16.22ph umbrella rate Hours: Full-time, 37.5 hours per week (8:30am – 5:00pm, 8.5 hours per day) Type: Temporrary Start Date: ASAP Interview Format: Microsoft Teams (Next Week) About the Role We are seeking a proactive and detail-oriented Payroll Administrator to join our team on a 6-month contract, with the strong potential to transition into a permanent position. This is a hybrid role based in Finsbury Park, requiring two in-office days (Monday & Wednesday) and three remote working days. Key Responsibilities Processing and managing a high volume of admin tickets (approximately 100 per day) Supporting the payroll team with: New starter setups Contract variations Absence tracking via our internal ticketing system Chasing return-to-work documentation and phone calls Maintaining accurate records in Excel and other internal systems Assisting with return-to-work form completion and follow-up • Helping manage a backlog of approximately 280 outstanding tickets Requirements Essential: Previous administrative experience in a fast-paced environment Desirable: Exposure to payroll processes and systems Strong Excel skills and comfort working with data What We Offer Hybrid working with a good work-life balance Opportunity to secure a permanent position after 6 months Please apply today with your up to date CV, or call Leah Seber at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌔 About the Opportunity In this exciting new role, you will take full ownership of MoonPay's MoonBase in Shoreditch, London. You'll have the unique opportunity to curate a space for the London team, a home away from home, where the snacks are aplenty and the vibes are on point. We’re looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include facilities management, and event planning. 🚀 What you will do · Oversee facilities and office management for our MoonBase in London· Address maintenance and repair needs via the facilities ticketing system· Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors· Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies· Administration of global access controls for MoonBases, including events and lunch allowances· Vendor and contract management· Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures· Plan and execute in-person and virtual events for MoonPay globally· Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions· Planning and coordinating off-sites, team meetings, and other meetings as required· Other ad hoc projects, tasks, research and requests as needed 💻 What you will be working with/on You will oversee the seamless operation of our London MoonBase in Shoreditch while supporting global locations. Your responsibilities include daily office operations, maintenance, and space optimization. Leveraging your expertise in London’s top venues, you’ll coordinate in-person and virtual events, including team offsites. As the primary point of contact for all things London, you’ll collaborate with teams on vendor management, new location planning, office closures, and lead the UK health and safety program. 🧑‍🚀 About You · You have experience in office and/or facilities management, supporting both onsite and remote locations· You have strong knowledge of OSHA regulations and health & safety requirements across the UK.· You have a background in events coordination · You have a high sense of urgency with an innate drive to respond and take action quickly· You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects.· You have excellent written and verbal communication skill· You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them· You have strong interpersonal skills and ability to quickly build rapport with internal and external partners· Ability to travel as needed· Knowledge of the crypto space and blockchain technologiesWe’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: • Own end-to-end project planning: scope, milestones, timeline, and deliverables, • Establish and maintain project governance cadences, • Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards, • Track and manage dependencies across internal teams, vendors, and external partners, • Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity, • Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed), • Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs, • Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live, • Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions, • Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting, • Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies), • Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases, • Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements, • Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field, • 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment, • Proven track record delivering cross-functional projects involving engineering and product teams, • Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting, • Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts, • PMP Certification is required; additional related certifications are nice to have, • Strong communication skills and ability to influence without direct authority Nice to Have • Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms, • Experience delivering integrations (APIs, partners, third-party vendors), • Exposure to multi-market launches, localization, or operating in international delivery teams, • European language skills are a plus; English required

Data Engineer - Microsoft Fabric & Power BIBirmingham City Centre based (Hybrid) £65K - £75K We're partnering with a growing, data-driven organisation looking to hire a Data Engineer to take ownership of their end-to-end data platform. This is a hands-on role focused on building a modern data stack within Microsoft Fabric. You'll design and develop pipelines, structure data models, and deliver reporting through Power BI that supports decision-making across marketing, sales, finance, and operations. There is a clear progression path into leadership as the data function grows, but the initial focus is on building a scalable, high-quality data platform from the ground up. The Role • Design and build scalable ETL/ELT pipelines in Microsoft Fabric using PySpark and SQL, • Develop transformation logic within Fabric Lakehouses using Delta Lake and medallion architecture principles, • Integrate data from ecommerce, ticketing, and marketing platforms into a central data layer, • Connect sources such as GA4, Google Ads, Meta Ads, and affiliate platforms via APIs and native connectors, • Own data quality, monitoring, and governance across the platform, • Design and implement dimensional data models (fact/dimension tables, star schema), • Build and maintain Power BI semantic models with DAX,...

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview We’re looking for a hands-on Recruiter to support our hiring efforts across Europe, working closely with our Talent Acquisition team and internal hiring stakeholders. This person will act as an extension of the internal TA function, helping drive hiring activity across Europe by building talent pipelines, sourcing strong candidates, conducting initial outreach and screening, and supporting recruitment delivery across multiple roles and markets. The ideal candidate is someone who understands how to work collaboratively within an internal recruitment setup while also being confident enough to independently drive progress and deliver results. This opportunity can be structured as either part-time or freelance/contract-based, depending on the profile and availability. • Work closely with the Talent Acquisition team to support hiring needs across Europe, • Partner with hiring managers and internal stakeholders to understand role requirements and candidate profiles, • Manage and support the end-to-end recruitment process for Europe-based roles, • Source, identify, and engage high-quality candidates through LinkedIn, job boards, referrals, and direct outreach, • Build and maintain strong talent pipelines for current and future hiring needs, • Conduct initial screening calls and assess candidates against role requirements and overall fit, • Share shortlisted candidates with relevant notes and recommendations, • Coordinate interviews and ensure a smooth and professional candidate experience, • Support with market mapping and talent insights across key European markets, • Maintain accurate recruitment updates and candidate tracking, • Represent the company professionally and positively in the market, • Proven experience in recruitment / talent acquisition, ideally with exposure to Europe-based hiring, • Experience working in-house or in close partnership with internal TA / People teams, • Strong sourcing and headhunting capability, • Ability to manage multiple roles and priorities in a fast-paced environment, • Strong communication and stakeholder management skills, • Good understanding of the European talent market, • Organized, responsive, and delivery-focused, • Able to work both collaboratively and independently

Job Description hackajob is collaborating with DICE to connect them with exceptional professionals for this role. \n Product Designer - London \n Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on the dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. \n We’re looking for a Junior Product Designer who’s equally at home crafting a polished UI flow as they are building out brand assets, campaign visuals, or motion pieces. This is a great role for someone early in their career who wants to develop across multiple disciplines simultaneously, working alongside a close-knit, supportive design team. \n At DICE, you’ll be part of the company redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work you’re proud of. \n About the role \n You’ll sit within the product design team, supporting our multiple squads and their aims which means your weeks will vary on how they look. One day you might be supporting a designer refining a ticketing flow; the next you could be creating motion assets for a campaign or building out social assets for a new feature launch. \n You’ll report to the Head of Product Design and work closely with a team of experienced designers who are genuinely invested in helping you grow. There’s a lot of support on offer here — expect real mentorship, honest feedback, and plenty of room to develop across different areas of design. \n About you \n \n You have 1–3 years of experience in a commercial design environment — agency, studio, or in-house product team \n \n You understand the fundamentals of great design. You don’t need them listed here. We don’t expect a junior designer to be perfect but the core understanding is already there to be sharpened. \n \n Your portfolio demonstrates the range required: product/UI work and brand, motion, or campaign design. \n \n You have hands-on experience with motion design tools (Jitter, After Effects, Rive or similar). We use Jitter here at DICE currently but we’re not precious about tools. Whatever gets the job done. \n \n Skills or an interest in illustration would be a lovely bonus. \n \n You understand how to design for responsive web and native mobile platforms. \n \n You love music and care about the mission to bring more people to live shows. \n \n You're hungry to learn, not precious about feedback, and most importantly, want to develop across multiple facets of design. \n \n You take ownership of your craft. Mistakes are part of developing as a designer and aren’t an issue but you have to learn from them. \n \n You will \n \n \n Support product design workstreams across squads, executing high-quality UI and interaction design. \n \n Create brand assets and visual design collateral for campaigns, launches, and product moments. \n \n Produce motion design and animation for digital surfaces, including app, web, and social. \n \n \n \n Contribute to social media campaigns with on-brand graphic design and visual storytelling. \n \n Support the evolution of DICE's brand through illustration, graphic design, and creative exploration. \n \n Collaborate closely with designers, writers, and researchers in regular critique sessions. \n Communicate design decisions clearly and contribute positively to team culture. \n \n About DICE \n DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. DICE has won the 'Best Ticketing Service' category at the Music Week Awards three times in total, and you've definitely seen The Fan absolutely everywhere. \n We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE. \n We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. \n Application process \n Our process usually involves a quick chat on the phone, a task appropriate to the level of the role, and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. \n For information on how we use your data, please view our Candidate Privacy Policy. \n We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or

Role: 3rd Line Network Engineer Location: Solihull (Fully On-Site) Salary: £40,000 - £45,000 Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer. This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements. This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack. This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying. Role Overview As a 3rd Line Network Engineer, you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission-critical systems. You will work across the full network stack — from ISP backbone and WAN connectivity through to customer edge, firewalls, LAN switching, and wireless infrastructure — playing a key role in maintaining high service standards and customer satisfaction. This role requires a highly analytical and detail-oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure. Key Responsibilities Provide 3rd line support across complex enterprise and ISP-level network environments Own and resolve escalated network incidents, performing deep technical diagnostics Support full-stack networking including WAN, LAN, routing, switching, firewalls, wireless, and SD-WAN Troubleshoot issues across core backbone, circuits, customer edge, and on-site infrastructure Work across multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (e.g. ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments, ensuring professionalism and accuracy at all times Essential Skills & Experience Proven experience in a 3rd Line Network Engineer or senior network support role Experience supporting large-scale, high-availability network environments (public sector, healthcare, education, or enterprise) Strong technical knowledge of: Routing protocols (BGP, TCP/IP stack) WAN/LAN networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable)

HR Case Management Advisor Reference: (phone number removed) Umbrella Rate: £23.69/hr (Inside IR35) Location: Solihull Are you experienced in using case management or ticketing systems within a HR, Payroll or shared services environment? Take your next step in your customer service and case management career with a standout opportunity. The HR Case Management Advisor role offers a supportive, process-driven environment where your communication skills and attention to detail genuinely make a difference. This Case Management Advisor position blends employee and manager enquiry handling with high-quality record keeping, clear service standards, and meaningful collaboration across People functions, Payroll and Workforce Operations. If you enjoy problem-solving, keeping things organised, and delivering reassurance through to resolution, the Case Management Advisor role is built for you. What You Will Do: ● Manage a portfolio of employee and manager cases from receipt through to resolution. ● Log, categorise, prioritise, and update case details accurately within the case management system. ● Investigate enquiries thoroughly and resolve them in line with agreed procedures and service levels. ● Escalate complex matters to specialist teams when required, ensuring the right support at the right time. ● Proactively monitor open cases and follow up to drive timely closure. ● Maintain compliance, including GDPR-minded record keeping and auditable documentation throughout each case. What You Will Bring: ● Experience working within case management, customer service, HR, Payroll, or shared services, handling enquiries end to end. ● Strong investigation and problem-solving skills, with the confidence to manage multiple priorities and deadlines. ● Excellent written and verbal communication skills, plus the ability to provide clear guidance and set expectations. ● Good working knowledge of data protection and confidentiality requirements. ● Experience using case management or ticketing systems, with a strong attention to detail and accuracy. In this Case Management Advisor role, you contribute directly to a high-performing, people-focused service model by turning questions into clear answers and actionable outcomes. The work supports the organisation’s wider goals by strengthening customer experience, ensuring compliance, and keeping internal teams connected through reliable case coordination. Every time a case moves from 'received' to 'resolved', the Case Management Advisor role helps protect quality standards and drives continuous improvement in how enquiries are handled across the HR and payroll landscape. Interested? If you’re excited by the Case Management Advisor role and want to apply your skills in a structured, supportive environment, don’t hesitate to apply today, and take the next confident step in your case management career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies. British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour. Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland. Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences. Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour. Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights. Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: Excellent communication and interpersonal skills. Must have access to a car and be comfortable with traveling. Business car insurance is required. A friendly and approachable demeanour. Ability to build rapport with people from all walks of life. A reliable and self-motivated individual with strong time management skills. Benefits: Comprehensive 8-week training program – no prior experience necessary! Quarterly performance based bonuses of up to £500 Mileage reimbursement. The opportunity to make a real impact by contributing to important research projects. Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition. Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies. British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour. Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland. Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences. Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour. Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights. Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: Excellent communication and interpersonal skills. Must have access to a car and be comfortable with traveling. Business car insurance is required. A friendly and approachable demeanour. Ability to build rapport with people from all walks of life. A reliable and self-motivated individual with strong time management skills. Benefits: Comprehensive 8-week training program – no prior experience necessary! Quarterly performance based bonuses of up to £500 Mileage reimbursement. The opportunity to make a real impact by contributing to important research projects. Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition. Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd LineYour background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL)This role required 3 days a week in the office

Business travel consultant - required for this established expanding business travel company They are looking for a business travel consultant or Corporate travel consultant with Amadeus to work on a variety of corporate accounts and will pay up to £33,000 to work from home Business travel consultant duties: Working on a variety of accounts handling UK, European and Worldwide business travel arrangements Booking flights, car hire and hotels Providing visa advise Working to the clients travel policy finding the most cost-effective travel option available Making changes and amendments and reissues through to ticketing Business travel consultants’ skills required: Business travel consultant experience from a TMC background Strong GDS knowledge on Amadeus Other info: Monday - Friday 9.00am – 5.30pm, Fully homeworking This is a great opportunity to work hands on with a friendly Independent homeworking team Can be requested up to 6 shifts per year to cover emergencies If you are interested in this Business Travel consultant role please call Kelly on (phone number removed) and send your up to date cv to (url removed) quoting ref: KR60686

Staffline is recruiting for a Warehouse Operative to work for one of the world's biggest fashion retailers. Join us today and take advantage of the fantastic rates and benefits available at our client's fast-paced distribution Centre, based in Walsall. The rate of pay starts from £13.87 per hour. Overtime is available and is paid at £24.47 per hour. This is a full-time role working rotating shifts, any 4 days out of 7, and the hours of work are: - 6am to 3pm - 3pm to midnight Your Time at Work As a Warehouse Operative at this site, you will work with items of clothing, shoes and general store brought items. Preparing them for distribution nationwide. You will select items to fulfil store orders, and you will help move stock around the warehouse. Warehouse Operatives also assess the quality of the clothing and work to maintain the high standards of health and safety at the site. Your duties will include: - Tagging and ticketing clothing - Fast paced order picking - Processing stock for distribution - Loading/ Unloading may be involved Manual handling, walking and standing for long periods is involved in this role. Our Perfect Worker To succeed with our client you will need to be: • Open-minded and honest, reliable. - Always be ready to help people in your team - Have a can-do attitude and be able to adapt when things change quickly - Use your initiative to solve problems when they turn up - Be able to manage your time efficiently and meet deadlines - Be up for a challenge and ready to go the extra mile to be good at your job - Family-friendly environment - Manage to meet targets and deadlines Applicants will need basic maths and English skills. Experience as a Production Operative, Warehouse or Factory Operative is desirable but not necessary as full training will be provided. Key Information and Benefits • Earn £13.87- £24.47 per hour - Rotating shifts - Temp to perm opportunity - On-site support from Staffline - Canteen on site - Free car parking on site - Uniform provided - PPE provided - Full training provided - Opportunities for overtime - Shop on site Job Ref: 1TJXWA About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondents homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Dont worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies. British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour. Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland. Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences. Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour. Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights. Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: Excellent communication and interpersonal skills. Must have access to a car and be comfortable with traveling. Business car insurance is required. A friendly and approachable demeanour. Ability to build rapport with people from all walks of life. A reliable and self-motivated individual with strong time management skills. Benefits: Comprehensive 8-week training program no prior experience necessary! Quarterly performance based bonuses of up to £500 Mileage reimbursement. The opportunity to make a real impact by contributing to important research projects. Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition. Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people thenBe a Game Changer! Apply Now! TPBN1_UKTJ

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 3rd Line Network Engineer. We are seeking a highly skilled and motivated 3rd Line Network Engineer to join our technical operations team. This role is suited to an experienced networking professional who enjoys solving complex technical challenges and providing expert-level support across a diverse range of customer environments. Working as part of a senior engineering team, you will act as the escalation point for advanced networking issues, ensuring customer services remain resilient, secure and performing at their best. You'll be involved in troubleshooting, fault resolution, technical investigations and supporting ongoing improvements across a wide variety of network technologies. This is an excellent opportunity for someone who thrives in a fast-paced managed services environment and is passionate about delivering exceptional technical support. Key Responsibilities Investigate and resolve high-level network incidents that have been escalated from support teams. Provide 3rd line technical support for complex networking incidents and service requests across enterprise and ISP environments. Monitor, maintain and optimise customer network infrastructure to ensure maximum performance and availability. Perform detailed technical analysis to identify root causes and implement long-term solutions to recurring issues. Work closely with internal engineering teams to support network changes, upgrades and infrastructure improvements. Produce clear technical documentation, update support records and contribute to internal knowledge sharing. Key Skills Strong technical expertise across enterprise networking technologies including LAN, WAN, wireless, firewalls and SD-WAN. Advanced fault-finding and diagnostic skills with the ability to resolve complex networking issues efficiently. Excellent communication skills with the confidence to engage with customers, colleagues and third-party suppliers. Ability to manage competing priorities while maintaining a high standard of service and attention to detail. Experience working within structured support environments using IT service management and ticketing systems.Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Role: 2nd Line Network Engineer Location: Solihull, Birmingham (Fully On-site) Salary: £35,000 - £38,000 Shift Pattern: Monday to Friday, 8:00am – 6:00pm (rotational coverage) Network IT are working with a leading Managed Service Provider (MSP) to recruit a talented 2nd Line Network Engineer to join their growing technical support team. This is an excellent opportunity for a networking professional with strong troubleshooting skills and experience supporting enterprise network environments. You'll be joining a highly skilled team responsible for delivering exceptional support across a range of customer infrastructures, providing both incident resolution and technical expertise across complex networking technologies. This role requires you to be on-site Monday to Friday in Solihull, on a rotational shift pattern between 8:00am and 6:00pm. Please only apply if you can accommodate to this arrangement. Role Overview As a 2nd Line Network Engineer, you will be responsible for providing technical support and issue resolution for a diverse customer base, performing advanced diagnostics and troubleshooting across network infrastructures and connectivity services. You will work closely with customers, third-party suppliers, and internal technical teams to ensure incidents and service requests are resolved efficiently whilst maintaining excellent customer service levels. This role requires a technically capable and customer-focused individual who can manage multiple priorities, work effectively under pressure, and take ownership of issues through to resolution. You'll gain exposure to a broad range of networking technologies, including Cisco, Fortinet, Meraki, Extreme Networks, broadband services, firewalls, switching, routing, and network security platforms. Key Responsibilities Provide 2nd line technical support for networking and connectivity-related incidents and service requests. Troubleshoot and resolve issues across routing, switching, wireless, security, and broadband technologies. Manage tickets through to resolution, ensuring all SLA commitments are achieved. Perform detailed technical diagnostics and identify appropriate escalation paths where required. Deliver clear and professional communication to customers throughout the support lifecycle. Monitor network performance and proactively investigate service-impacting issues. Work closely with third-party suppliers to coordinate fault resolution and service restoration. Maintain accurate support documentation, ticket updates, and customer records. Support continuous improvement initiatives across tools, processes, and technical standards. Collaborate with senior engineers and technical leads on complex support cases. Essential Skills & Experience Proven experience in a 2nd Line Network Engineer, Network Support Engineer, or similar role. Strong knowledge of Cisco Routing & Switching technologies, including ISR, ASR, Catalyst, and Nexus platforms. Experience supporting enterprise networking environments and troubleshooting complex network issues. Strong understanding of VLANs, VPNs, routing, switching, and network security principles. Experience working with broadband and connectivity services. Familiarity with firewall technologies and network security best practices. Experience using ticketing systems and working within SLA-driven environments. Excellent troubleshooting and problem-solving capabilities. Strong verbal and written communication skills with the ability to engage effectively with customers and stakeholders. Desirable Skills Experience with Fortinet, Palo Alto, Meraki, Juniper, F5, Extreme Networks, or Cisco Wireless technologies. Knowledge of network monitoring and traffic analysis tools. ServiceNow experience. Relevant networking certifications such as CCNA, CCNP, NSE, or equivalent. Previous experience working within a Managed Service Provider (MSP) environment