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Guest Experience & Box Office Manager South London | Premium Independent Cinema Salary: £34,000–£37,000 | Full-time (45 hours per week) We are working with a well-established, independent cinema in South London that sits at the heart of a wider entertainment and hospitality destination. This venue is known for delivering a premium film-going experience, combining beautifully designed spaces, outstanding service, and a genuine passion for cinema. This is an exciting opportunity for an experienced Guest Experience or Box Office Manager to take ownership of front-of-house cinema operations while leading and developing a customer-focused team. The Opportunity Reporting into the General Manager, you'll be responsible for overseeing box office and cinema front-of-house operations, ensuring every guest receives a seamless and memorable experience. You'll lead from the front, supporting and motivating your team while maintaining exceptional service standards across daily screenings and private events. This role would suit someone from a high-end cinema, theatre, or hospitality background who enjoys combining operational excellence with people leadership. Key Responsibilities Oversee day-to-day cinema and box office operations, ensuring smooth and efficient screenings Lead, train and develop the front-of-house team, fostering a positive and high-performing culture Ensure private screenings and special events are delivered to an excellent standard Support in-venue marketing activity, including digital displays and printed materials Act as a key point of contact for guest experience, always delivering warm and professional service Assist with recruitment, onboarding and performance management when required Collaborate closely with the wider management team to continuously improve processes and standards About You We're keen to speak with candidates who bring strong guest service experience and confidence in leading teams. You don't need to tick every box, a willingness to learn and develop is just as important. Proven experience in a supervisory or management role within cinema, hospitality, or a similar premium environment Confident leading, motivating and supporting a front-of-house team Comfortable using ticketing systems and standard office software Highly organised with strong communication skills Proactive, solutions-focused and calm under pressure Passionate about film, culture and delivering outstanding experiences Strong written and spoken English What's On Offer Competitive salary (£34,000–£37,000) Complimentary cinema tickets and staff screenings Generous food and beverage discounts Employee wellbeing support via an assistance programme 28 days' holiday including bank holidays Cycle to Work scheme Referral incentives TPBN1_UKTJ

Senior Business Manager (Ticketing). Senior Business Manager (Ticketing). We are the world leader in theatre ticketing.

In this role, you will work closely with the Ticketing Managers to support every aspect of ticketing for events at Wembley Stadium, as well as England's 'on the road' fixtures. We have an exciting opportunity for a Ticketing Operations Coordinator to join our team at Wembley Stadium. FA Group Ticket

A global e-commerce leader for cultural experiences in London is seeking a Software Engineer to enhance its ticketing platform.

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team.This mid-senior level position requires 3 years of customer service and 2 years of technical support experience.Bilingual in French and English is essential.The role focuses on deliver

A leading football club in the UK is looking for a Ticketing Coordinator for Women’s Football and other events. You will manage ticketing processes, oversee parking setups, and work on systems related to access control.

Responsibilities include selling tickets, memberships, and merchandise, as well as managing ticketing inquiries and retail operations.

A leading event ticketing platform is looking for a Customer Support Specialist to provide outstanding assistance to ticket buyers. The ideal candidate will have 1-3 years of experience in customer service, preferably within the ticketing or live events sector, and must possess excellent communicati

We have an exciting new opportunity to join the busy ticketing team as a Ticketing Coordinator. As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and

A professional sports team in the Midlands is seeking an experienced Ticketing Systems Manager to oversee ticketing technology and operational delivery. You will lead system configuration and event preparation while ensuring seamless ticketing processes. The ideal candidate will have a strong backgr

Role: Ticketing Coordinator (Women s Football & Other Events). Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Women s First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control sys

The ideal candidate will lead the on-site ticketing team, ensuring smooth operations and assisting customers with inquiries and issues.

As Ticketing Systems Manager, you will be responsible for the end-to-end technical and operational readiness of ticketing activity. Reporting into the Head of Ticketing, you will be responsible for ensuring ticketing platforms, processes and matchday delivery operate smoothly, securely and efficient

Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies. Job Overview**We are seeking an experienced Director – Ticket Management to lead end-to-end ticketing operations and guest management for a major football hospitality programme at the FIFA World Cup 2026. Manag

Overseeing the planning, implementation, and management of ticketing allocations, fulfilment processes, on-site support at venues. Identify potential issues related to ticketing delivery and develop mitigation strategies. Oversee ticket distribution strategies, operational readiness, and compliance

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

This role will handle all ticketing operations for NFL games and requires 2-3 years of experience in ticketing with strong project management and communication skills. A leading sports entertainment organization is seeking a Ticketing Operations professional for a seasonal position in London. The po

A leading sports club is seeking a Ticketing Systems Administrator to manage and optimize ticketing platforms at Edgbaston Stadium. Ideal candidates will have experience with ticketing systems, especially Secutix, and demonstrate strong problem-solving skills along with a commitment to enhancing cus

A leading event ticketing platform based in Greater London is seeking a Customer Support Representative to provide outstanding support to ticket buyers. The ideal candidate will have 1–3 years of experience in customer service, preferably in ticketing or live events, and must possess excellent com

Reporting to the Ticketing Systems and Administration Lead, this nine‑month seasonal position will support the planning, delivery, and execution of all ticketing operations for NFL regular‑season games in London, Germany, Spain, and Ireland. The role will also contribute to ticketing support for

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

Gateway Ticketing Systems UK Ltd. For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. Gateway Ticketing Systems UK is proud to be an equal opportunity employer.

A prestigious cricket club in Greater London seeks match-day casual workers to provide excellent customer service during events.Responsibilities include selling tickets, merchandise, and efficiently managing queries.Ideal candidates will possess strong communication skills and a customer-focused app

A leading global transportation company is in search of a Field Services Technician to maintain critical fare-collection and gating infrastructure across London.The position offers flexible working hours, competitive salary of £35,420, and extensive benefits including paid health insurance and care

Candidates should have over 7 years of experience in ticketing or live events and be proficient in ticketing systems. A global sports and entertainment agency in London is seeking an experienced Director – Ticket Management to lead ticketing for the FIFA World Cup 2026.

A leading transportation service in Greater London seeks a Customer Service Assistant to ensure ticket accuracy and provide high customer care.You will manage the queuing system and work closely with passengers, requiring previous customer service experience, ideally in hospitality or tourism.This r

A leading entertainment company in Greater London is seeking an Industry Ticketing Assistant to maximize ticket sales and manage industry guest ticketing clients.

Join our team at Warwickshire County Cricket Club as a Ticketing Systems Administrator and play a key role in delivering seamless ticketing and membership experiences at Edgbaston Stadium. In this 12-month fixed-term role, you will manage and optimise our ticketing platforms, including Secutix and H

A premier sports organization in Greater London is seeking a Revenue Accountant to manage daily revenue processing and month-end close activities.The ideal candidate will have strong attention to detail, substantial experience in financial reconciliations, and familiarity with accounting controls.Th

In-depth knowledge of ticketing platforms, CRM systems, and digital ticket distribution technologies. We are seeking seeking an experienced Director – Ticket Management to oversee lead end-to-end ticketing operations and guest management for a major football hospitality programme for the **FIF

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems.Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service.The ideal candidate should have strong troubleshooting skills

Coordinate guest logistics as required, including travel, transportation, accommodation, pass and ticketing management and access. Oversee and perform regular check‑ins with ticketing and guest management system provider to ensure client and guest needs are met.

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

Ticketing: Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

Ensure all payments have been received before valid tickets/barcodes are made available to purchasers* Distribute tickets along with guest arrival information specific to each festival* Liaise closely with the Guest Ticketing Department to ensure all paid and comp tickets can be dispatched together*

A customer service-oriented company in Greater London is seeking a part-time Customer Service Assistant.You will ensure a professional and friendly experience for passengers traveling with Uber Boats.Responsibilities include selling tickets, managing passenger flow, and maintaining high standards of

A leading sports club in Greater London seeks enthusiastic match-day staff to provide excellent customer service during events.Responsibilities include selling tickets, assisting with membership queries, and supporting retail operations on match days.Ideal candidates are friendly, reliable, and enjo