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Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical issues. You will work as part of a wider IT team, supporting desktop and mobile devices, peripherals, and networks while maintaining high customer service standards. Key Responsibilities Technical Support & Troubleshooting Provide maintenance and support for desktop and mobile devices, including laptops, Chromebooks, and tablets. Diagnose and resolve hardware and software issues for printers, scanners, interactive screens, projectors, and AV equipment. Troubleshoot basic networking issues, including wired and wireless connectivity problems. Assist with image build and deployment for Microsoft and Apple devices. Support users with Microsoft 365 and Google Workspace applications. Customer-Focused IT Support Act as the customer-facing representative for IT support, ensuring users receive fast and efficient service. Assist the service desk team in delivering high-quality IT support, escalating issues when necessary. Provide clear technical guidance to users, many of whom may not have IT backgrounds. Maintain accurate records of service requests in the IT ticketing system. Collaboration & Best Practices Work effectively with remote IT teams, ensuring smooth communication and problem resolution. Support the implementation of ITIL best practices to improve IT service delivery. Contribute to continuous improvement initiatives, identifying ways to enhance IT support efficiency. What We're Looking For Technical Skills & Experience: Experience supporting desktop & mobile devices (laptops, tablets, Chromebooks). Knowledge of peripheral support, including printing, scanning, AV equipment, and interactive screens. Basic understanding of wired and wireless networking. Familiarity with image deployment tools for Microsoft and Apple devices. Operational knowledge of Microsoft 365 and Google Workspace. IT qualifications equivalent to CompTIA A+ or similar. Experience using IT service desk ticketing systems (e.g., ServiceNow) is an advantage. Soft Skills & Behaviours: Excellent customer service skills with a proactive, problem-solving approach. Strong communication skills, both verbal and written. Ability to prioritise workloads and work under pressure. Strong troubleshooting abilities, knowing when to research issues or escalate problems. Ability to build strong working relationships with remote teams and users. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application

TechOps Lead Croydon (2 days onsite) + 3 days remote £50,000 - £60,000 We're looking for a TechOps Lead to take ownership of technical operations within a fast-growing, technology-driven organisation transforming real-world infrastructure through smart, connected systems. This is a player-manager role, ideal for someone who enjoys balancing leadership with hands-on technical work. You'll lead a small team while remaining deeply involved in infrastructure, diagnostics, and continuous improvement across a distributed technology estate. The Role As TechOps Lead, you'll own the technical operations function end-to-end. You'll set standards for how issues are identified and resolved, act as the escalation point for complex problems, and ensure the reliability and performance of a multi-site infrastructure. You'll work closely with operational and project stakeholders, acting as the technical authority across systems that combine hardware, networking, and backend platforms. Key Responsibilities Leadership & Team Management Lead, mentor, and line manage a team of TechOps engineers Set clear expectations, run 1:1s, and drive performance standards Define and document workflows, escalation paths, and SOPs Own and optimise the service desk/ticketing pipeline Report on performance metrics, trends, and improvementsMonitoring & Device Management Own monitoring and alerting systems to proactively identify issues Manage lifecycle of IoT and edge devices across multiple sites Drive preventative maintenance strategies Lead root-cause analysis and post-incident reviews Maintain accurate asset inventory and ensure compliance standardsInfrastructure & Networking Manage site network infrastructure (routers, VPNs, DNS, DHCP, etc.) Standardise configurations and maintain documentation Troubleshoot end-to-end system workflows across hardware and software Act as escalation point for complex technical issues Recommend and implement infrastructure improvementsNew Site Onboarding Lead technical delivery of new site deployments Oversee network design, hardware setup, and system configuration Support remote commissioning and technical validation before go-live What We're Looking For Experience 6+ years in IT support, infrastructure, or technical operations Proven experience managing or leading a technical team Experience working with distributed systems or multi-site environments Exposure to IoT, CCTV, ANPR, or similar infrastructure is advantageousTechnical Skills Strong networking knowledge (IP, VLANs, VPNs, DNS, DHCP, firewalls) Experience with routers, switches, and firewall

A leading rail company is seeking an Experience Design Manager to join their Fares, Ticketing, and Retail team.

Are you ready to grow your career in ticketing? Want to join one of The Sunday Times Best Places to Work 2024? AXS, part of AEG, is a global leader in ticketing technology, powering unforgettable live experiences for millions of fans worldwide. Supporting reporting and general ticketing administrati

Kaboodle Ltd in the City of Westminster is seeking an experienced individual in ticketing or events to support their Client Manager. Knowledge of ticketing systems and strong communication skills are essential.

A leading media company in sports and entertainment seeks a Senior Account Executive to manage ticketing for the FIFA World Cup 2026. In this role, you will oversee ticketing activities, facilitate communications, and support the planning and execution of guest programs. The position requires multit

The ideal candidate has ticketing experience, excellent communication skills, and proficiency in MS Excel.

A recruitment agency in West Midlands is looking for a Ticketing Coordinator to join their busy team. This role involves managing communications with venue teams and promoters, supporting ticketing processes, and assisting with box office operations.

A luxury lifestyle concierge service seeks a Sports & Entertainment Ticketing Manager in London. Ideal candidates will have 4-5 years in ticketing or event management and strong negotiation skills.

We are looking for an experienced and detail-oriented Ticketing Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. Plan and execute guest communication workflows across all stages – nominations, invites, RSVP campaigns, travel and ticketing updates, and on

A leading technology company is looking for a Workplace Services Supervisor to manage EMEA ticketing operations and ensure seamless service delivery across facilities management.

Join a key role at the heart of the Fares, Ticketing and Retail (FTR) programme, where data‑driven insight shapes the future of the rail industry. An understanding of the rail industry’s commercial environment, preferably with knowledge of the governing and ticketing structures.

Providing Client Services customer support, investigating and resolving ticketing issues. Knowledge of event ticket sales, the ticketing industry or related technology. Are you ready to grow your career in ticketing?.

A leading transport organization in the UK is seeking an Evaluation Manager for the Fares, Ticketing and Retail programme.

A leading sports organization in Greater London is seeking a Ticketing Operations Manager to oversee ticket sales management and systems integration for NFL events. Ideal candidates will have significant experience in ticketing for large venues and demonstrate strong project management capabilities.

Contract Type: Fixed-Term Contract (until August 2026)** We are seeking seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme for FIFA World Cup 2026. Based in London, with travel to the United

AEG EUROPE, an inclusive employer and part of myGwork, is seeking a Ticketing Assistant, Promoter to support ticketing administration and provide customer service. Based in London near London Bridge, the role involves managing event ticketing tasks and ensuring seamless delivery for live events. The

Key Responsibilities:*** Serve as the main point of contact for allocated client groups, ensuring ticketing needs are understood and met. Overseeing the planning, implementation, and management of ticketing allocations, fulfilment processes, on-site support at venues. Acting as the primary client an

The Fares, Ticketing and Retail programme is collaborative and cross‑industry, across Department for Transport (DfT), DfT Operator (DFTO), Rail Delivery Group (RDG) and Train Operating Companies (TOCs). Across Great Britain, we’re driving forward a programme of modernisations including reforming

Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager.

We have an exciting new opportunity to join the busy ticketing team as a Ticketing Coordinator. As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and

This 12-month maternity cover role involves enhancing ticketing processes and requires experience in managing high-traffic digital journeys.

A leading global experiences and transportation provider is seeking Boat Crew members in York.The role involves delivering exceptional hospitality, ensuring passenger safety, and selling food and tickets onboard.Candidates should have a background in customer service and a strong team spirit.This fu

Team Lead: Day-to-day management of core ticketing team of 4 who are responsible for central management of all ticketing operations. We are seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme fo

The role involves sourcing new business for a ticketing software, managing sales processes, and building long-term relationships with clients in the hospitality industry.

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

AXS UK is looking for a Ticketing Assistant, Promoter in London who will act as a vital link between teams, ensuring seamless ticketing and customer support for live events. Join a company that values inclusivity and empowers its employees to excel in the dynamic ticketing industry.

A leading international agency is seeking a Ticketing Manager to manage ticketing activities for the FIFA World Cup 2026.

A leading sports management firm seeks an experienced Ticketing Director in London to oversee ticketing operations for the FIFA World Cup 2026. This involves managing the ticketing process from planning to on-site delivery, collaborating with global stakeholders to ensure a seamless guest experience

Continually exploring ticketing technology advances to assist the growth of International Games. Ticketing Systems Integration – Leading on conversations with ticket agents, stadiums and access control providers to ensure any required development is understood and costed correctly. Working closely

Ticket Management*** Support ticketing operations ensuring efficient event execution and optimal use of ticket inventory* Facilitate ticket allocation and distribution, coordinating with Senior Ticketing Manager to ensure ticket allocations are efficiently managed by package type, category and guest

A leading sports and entertainment management firm is seeking an experienced Ticketing Director to oversee ticketing operations for the FIFA World Cup 2026. This role requires extensive experience in ticketing management, excellent communication skills, and a proactive approach to problem-solving.

Senior Care Assistant (Relief) based at Waterside House, Wolverhampton .For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to j

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA.This is a key leadership role within the home, suppo

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

With our proprietary booking platform and a growing presence across Europe, we’re looking for an External Sales Consultant to accelerate our customer acquisition engine and build a scalable demand generation strategy.The role refers exclusively to the United Kingdom so the candidates must have an