Ticketing jobs in CambridgeCreate job alerts

About Us IVC Evidensia is the UK and Europe's leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment-at every stage of their career. As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation, and strategic impact across the business. Function Our Technology teams are responsible for the systems and infrastructure that make that work - everything our healthcare professionals need to deliver world-class care. From keeping on top of patient records, health plans, client communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to provide the convenience and expertise that modern Pet owners have come to expect. Team You'll be joining a small, fast-moving team of passionate engineers dedicated to transforming how pet owners access and experience care. Our team embraces curiosity, technical excellence, and a desire to rethink how our industry works, building the next generation of products that support employees and clients across the IVC Evidensia business. As part of this group, you'll play a key role in evolving and expanding our Zendesk platform and related ITSM tools-configuring workflows, shaping customised user experiences through HTML, CSS and JavaScript, and developing integrations that extend the platform's capabilities. The team works collaboratively on everything from optimising the Admin Center to crafting custom scripts with Zendesk APIs, all while maintaining system performance and ensuring a seamless support experience. We look for engineers with strong web development foundations, a solid grasp of best-practice coding principles, and the ability to tailor third-party applications to deliver meaningful improvements that drive business value. What will you be doing? Deliver solutions to business problems using deep Zendesk expertise-configuring workflows, administering settings, customising features, and developing frontend solutions (HTML, CSS, JavaScript) alongside custom applications and integrations. Build, maintain and optimise custom scripts, APIs, webhooks and integrations to extend Zendesk functionality, ensure system reliability and connect with wider business systems. Implement development best practices, ensuring all changes are efficiently built, thoroughly tested, safely released and fully documented. Monitor and improve system performance, troubleshoot and resolve issues (escalating where needed), handle BAU tickets, and ensure ongoing compatibility with Zendesk updates. Contribute to the continuous improvement of platforms and processes, creating and validating dashboards and queries while staying up to date with platform changes; occasional out-of-hours release work may be required. Who are we looking for? Strong technical skills across JavaScript & APIs are essential Technical experience in React, JSON, HTML, CSS, Webhooks and GitHub are beneficial Proven ability to configure and customise Zendesk, Jira or other ticketing tools Experienced in complex, evolving environments What's in it for you? At IVC Evidensia, we're committed to supporting your development and wellbeing. When you join us, you'll benefit from: A role with real business impact supporting teams across the organisation Clear career pathways with progression opportunities within Central Functions and beyond Ongoing learning and development supported by tailored programmes and resources A collaborative, values-led culture focused on care, innovation, and continuous improvement Flexible working with a remote-first working policy Benefits Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers Diversity, Equality, Inclusion and Belonging At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. #LI-WL1

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Airfare & ticketing knowledge including fare rule interpretation. Flights and Ticketing Specialist. They are seeking a Flights and Ticketing Specialist to join their team.

Flights and Ticketing Specialist responsibilities: Handle post booking tasks — amendments, cancellations, schedule changes, customer requestsProcess flight changes, refunds, reissues and repricing</li&

Reporting to the Account Director, you will assist in delivering the Ticketing & Guest communications solutions for a high-profile client. Systems training & support: provide support and guidance to the ticketing team on how to use the system, establishing best practices, monitoring progress as well

FIXR is looking for a Business Development Representative in London to drive ticketing growth by engaging new clients.

The role includes overseeing the daily management of the ticketing team and driving the aviation business forward through effective communication and relationship-building with GDS providers. Ideal candidates will possess substantial ticketing management experience and demonstrate exceptional organi

Indra Group UK & Ireland is seeking a Service Delivery Senior Manager to lead maintenance services delivery for a major public transport programme.The role involves managing multidisciplinary teams and ensuring operational excellence across several functions.The ideal candidate will have experience

Fuse is seeking an experienced Event Professional to manage major sports events and ticketing operations, specifically for the UEFA Finals. Candidates should have experience managing ticketing and guest programmes in high-stakes environments.

We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include b

Succeed Recruitment is seeking an experienced Ticketing Manager for a leading Tour Operator based in West London, Birmingham, or Peterborough. You will manage the ticketing team, oversee department operations, and liaise with customers and airlines.

This role reports to the Ticketing & Sales Manager and is responsible for the rest of the venue Ticketing team in the absence of the Ticketing and Sales Manager. You’ll ensure that specific ticketing processes are adhered to so that budget targets are met and will need to deputise for the Ticketin

The ideal candidate has ticketing experience, excellent communication skills, and proficiency in MS Excel.

ATG Entertainment Limited is seeking a Deputy Ticketing & Sales Manager in Greater London to oversee the ticketing team and enhance revenue management efforts. This role involves selling tickets, managing staff, and ensuring compliance with ticketing processes.

A leading SaaS event management firm in London is seeking an experienced Event Operations Manager to oversee ticketing operations for high-visibility events in the Sports and Events industry.

B Capital in Greater London is seeking a Workplace Services Supervisor to oversee EMEA ticketing operations within their service management platform.

A leading technology company is looking for a Workplace Services Supervisor to manage EMEA ticketing operations and ensure seamless service delivery across facilities management.

Relevent in Greater London is looking for a highly experienced ticketing professional to manage ticketing operations for the UEFA Men's Club Competitions.

Travel Ticketing Manager duties:. Travel Ticketing Manager Essential Requirements:. Ticketing management experience within travel is essential.

Coordinate on‑site matchday ticketing logistics for commercial partners, including mobile ticketing troubleshooting, will call, and box office supervision. Lead end‑to‑end ticketing operations taking full ownership and responsibility for overseeing the full lifecycle of the commercial ticketin

The London City Lionesses are seeking a Ticketing Manager to lead their ticketing operation during an exciting phase of growth. This role offers a unique opportunity to shape the ticketing function at one of the fastest-growing clubs in women's football, focusing on enhancing supporter experiences a

SeatGeek is seeking a Senior Manager, Portfolio Management for SeatGeekIQ in Greater London.This role involves managing pricing, trading, and investment offerings, and requires strong quantitative skills and client-facing experience.The ideal candidate will have a background in trading and a passion

We are seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme for FIFA World Cup 2026. Team Lead: Day-to-day management of core ticketing team of 4 who are responsible for central management of all

Rail Delivery Group is looking for a Testing Lead to manage technical testing for Digital Ticketing projects.

A leading sports and entertainment management firm is seeking an experienced Ticketing Director to oversee ticketing operations for the FIFA World Cup 2026. This role requires extensive experience in ticketing management, excellent communication skills, and a proactive approach to problem-solving.

CM recruitment is looking for a Flights and Ticketing Specialist to join an award-winning tour operator based in North London. This fully remote position offers a salary of up to £35,000, dependent on experience, and involves managing post-booking tasks, flight changes, and ticketing accuracy.

Familiarity with smartcard and digital ticketing technologies and transport ticketing legislation. We are looking for an ambitious and experienced professional to join us as Principal Officer - Ticketing, playing a leading part in developing and delivering integrated ticketing solutions that will tr

Spinwell Global is seeking a Senior Solutions Architect for a hybrid position in London, focusing on passenger-facing systems and transport ticketing solutions. The role requires skills in designing complex solutions involving hardware and software, along with a strong understanding of enterprise ar

We're looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client's ticketing team, to include build

Reporting to the Account Director, you will assist in delivering the Ticketing & Guest communications solutions for a high‑profile client. Systems training & support: Provide support and guidance to the ticketing team on how to use the system, establishing best practices, monitoring progress, and

Service Delivery Senior Manager – Ticketing (18 month FTC).

We are looking for an experienced ticketing professional to join our small team in an exciting theatre production office. You will be responsible for the day-to-day running of the ticketing & box office, including sales, website management, CRM and memberships. Experience with third‑party ticketin

A passion for sports and experience with ticketing systems are preferred.

Cover Genius in the United Kingdom is seeking a Claims Specialist for the Ticketing Claims Team. In this role, you will manage the end-to-end adjudication of complex ticketing claims, ensuring compliance and policy validity.

Derbyshire County Council is searching for a Principal Officer - Ticketing to spearhead the development of integrated ticketing systems across the East Midlands. The ideal candidate will have significant experience in transport technology and integrated ticketing strategies, along with strong stakeh

The role requires strong communication and project management skills, along with experience in revenue management and a familiarity with ticketing systems.

Succeed Recruitment Solutions is seeking an experienced Ticketing Manager for a leading Tour Operator based in West London, Birmingham, or Peterborough. The role involves managing the ticketing team and building relationships with GDS providers, while ensuring operational efficiency.

King River Capital Group is seeking a Claims Specialist to manage ticketing claims from initial notice to settlement.

Fuse International Limited is seeking an experienced Account Manager to oversee ticketing and guest communications solutions.

Flights and Ticketing Specialist. They are seeking a Flights and Ticketing Specialist to join their team. Flights and Ticketing Specialist responsibilities:.

Seeking a Solutions Analyst with expertise in smart ticketing systems for a public transport authority.

On event days you are responsible for greeting customers and ascertaining their Ticketing requirements which can include, ticket sales, printing pre-paid tickets, ticket collection and providing accurate event information, ensuring ticketing systems and records are maintained and accurate. Key Respo

Join us! The Role As our Central Ticketing Analyst, you will ensure seamless delivery of ticketing rights and benefits for Legends Global’s partners. Contributing to central projects – assist with ticketing initiatives and other duties as assigned by the Ticketing Director. By analysing data and

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this